Single Digit Dialing - NEC IntraMail 4 System Manual

Single Digit Dialing

Single Digit Dialing
Description
An Automated Attendant caller can press a single key to route to an extension, route to another destination, or
use an IntraMail feature. Single Digit Dialing simplifies the Automated Attendant since the caller just dials a
single digit to reach an extension or use an option. If you set up Single Digit Dialing, be sure to customize the
active Instruction menu so it describes which digits the caller should dial to use the available options.
All of the features in the following Dial Action Table Key Action Summary table are accessible from a single
Dial Action Table digit.
Action
Screened Transfer (1)
Allows an Automated Attendant caller to place
TRF a Screened Transfer to an extension. IntraMail
calls (screens) the destination to see if the call
can go through.
Unscreened Transfer (2)
Allows an Automated Attendant caller to place
UTRF an Unscreened Transfer to an extension.Intra-
Mail transfers the call the destination and then
hangs up.
Quick Message with Greeting (3)
Allows an Automated Attendant caller to leave
REC1
a Quick Message at an extension. The caller
will hear the extension's personal greeting.
Quick Message without Greeting (4)
Allows an Automated Attendant caller to leave
REC2
a Quick Message at an extension. The caller
will not hear the extension's personal greeting
Log Onto Voice Mail (5)
Allows an Automated Attendant caller to log
LOGON
onto a mailbox, either directly or one of their
choosing.
Hang Up (6)
Hang
Up IntraMail says "Goodbye" and hangs up.
Go to a Mailbox, (7)
GOTO Allows an Automated Attendant caller to route
to another mailbox.
Undefined Routing (0)
UND
This action provides no routing.
Related Features
Instruction Menu (page 105)
The active Instruction Menu should describe the Single Digit Dialing options.
Also refer to the Dial Action Table Key Action Summary Table beginning on page 166.
166 ◆ Chapter 2: Features
Dial Action Table Key Action Summary
Description Feature Reference
Screened Transfer (page 161)
Unscreened Transfer (page 180)
Quick Message (page 156)
Quick Message (page 156)
Log Onto Voice Mail (page 112)
Hang Up (page 104)
Go To A Mailbox (page 92)
N/A
For more, see:
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IntraMail System Guide