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IP Phone
8832
User manual
Cisco 8832 User Manual page 6
Ip conference phone, multiplatform phone
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Also See for 8832
:
Administration manual
(190 pages)
,
User manual
(67 pages)
,
Manual
(30 pages)
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Contents
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Contents
C H A P T E R 3
Contacts
Cisco IP Conference Phone 8832 Multiplatform Phone User Guide
vi
Sign In as a Call Center Agent
Sign Out as a Call Center Agent
Change Your Status as a Call Center Agent
Accept a Call Center Call
Hold an Agent Call
44
Set a Disposition Code While on a Call Center Call
Trace a Call
45
Escalate a Call to a Supervisor
47
Personal Address Book
47
Add a New Contact to Your Personal Address Book
Add a New Contact to Your Personal Address Book with Phone Web Page
Search for a Contact in Your Personal Address Book
Call a Contact in Your Personal Address Book
Edit a Contact in Your Personal Address Book
Remove a Contact from Your Personal Address Book
Search for a Contact in the All Directories Screen
Corporate Directory
52
Webex Directory
52
Edit the Webex Directory Name
Search for a Contact in Your Webex Directory
Search for a Webex Contact in All Directory
Broadsoft Directory
55
Search for a Contact in Your BroadSoft Directory
Edit Your Contact Type in Your BroadSoft Directory
Manage Your Contacts in the BroadSoft Personal Directory
Edit Your BroadSoft Directory Name
Edit the Server Name of Your BroadSoft Directory
Edit Credentials of Your BroadSoft Directory
Edit Your BroadSoft Directory Password
LDAP Directory
61
Edit Credentials of Your LDAP Directory
Search for a Contact in Your LDAP Directory
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