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Buttons on Remote Control
Problem solving hints and tips
Please check the list below. If the problem can't be solved, please contact your local dealer
or a qualified professional.
Problem
Your remote
control isn't
working or the
unit can't receive
its signal?
No air emits
from indoor
unit.
Air conditioner
isn't operating at
all
Possible cause
Your remote control may have been
affected by static electricity or a surge
in voltage.
Is your remote control within the signal
receiving range?
Your remote control signal is blocked
by obstacles.
Is your remote control pointing directly
at the receiving window?
Your remote control's sensitivity is low
or the display is fuzzy or empty.
No display when
operating remote control?
Do you have a fluorescent lamp in the
room?
The air inlet or air outlet of the outdoor
unit could be blocked.
Has your unit reached a set
temperature in heating mode?
You've just this minute turned air
conditioner/heat pump on.
Power failure.
Is it plugged in properly?
Circuit break trips off or a fuse is burnt
out.
Wiring problems.
Unit has restarted immediately after
stopping operation?
The function setting on you- remote
control may not be correct.
Possible solution
Pull out the plug. Reinsert the
plug after about three minutes
and restart the unit.
Signal receiving range is eight
metres.
Remove any obstacles and try
again.
Point the remote control directly
at the receiving window on your
unit.
Check the batteries and replace
if needed.
Replace batteries. Or if remote
control is damaged, you may
need to replace it.
Turn off the fluorescent lamp.
Take the remote control closer
to the unit and try again.
Check for obstacles and
remove.
After reaching a set
temperature, the unit will stop
blowing out air.
In order to prevent blowing out
immediate cold air, there will be
a delay of several minutes
every time your unit starts up.
Wait unit power recovery.
Reinsert the plug.
Seek professional help to
replace circuit break or fuse.
Seek professional help to
replace it.
Wait for three minutes and then
turn the unit on again.
Reset the function.
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