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SPECIAL FEATURES
NIGHT SERVICE OPERATION
(AUTOMATIC OR MANUAL)
Your system is designed to have an alternate mode of operation generally des-
ignated as Night Service. Night Service permits incoming calls to ring differently
than during normal day operation. Night Service is available on an individual
tenant basis and may be set manually or automatically. While in the Night mode,
each station will be limited to its individual night class of service dialing restric-
tions. You can put the system in or out of Night Service at any time. For Auto-
matic Night Service, each tenant has an on-time and an off-time for each day. If
no automatic timer is set, you must turn Night Service on and off manually.
AUTOMATIC NIGHT SERVICE
Automatic Night Service is turned on or off according to the programmed on and
off times. These programmed times use the system clock as a reference, so
the system clock must be set correctly.
NOTES:
1. If the manual NIGHT key is pressed BEFORE the system automatically
enters night service then the automatic night service timer tables will be
overriden until the system is manually restored to day mode.
2. If the manual NIGHT key is pressed AFTER the system automatically en-
ters night service then the automatic night service timer tables will not be
overriden.
MANUAL NIGHT SERVICE
Press the NIGHT button on any keyset associated with the tenant group that
wants to enter Night Service. Enter the night service passcode (see your ser-
vice company for this number) and press 1 to turn Night Service on or 0 to turn
Night Service off. The NIGHT key on all keysets in that tenant group will light
red to indicate that Night Service has been set for that tenant.
CALLING THE SYSTEM OPERATOR
Any station that dials 0 will ring its assigned operator. (If tenant service is used,
each tenant may have a different operator or operator group.) Calls to the sys-
tem or tenant operator are easily identified because the CALL key will have a
fast flashing red light. Station users will never receive a busy signal when they
dial 0 or the operator group number. The calls will continue ringing in queue until
answered.
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OPERATOR RECALLS
Transferred calls that go unanswered will recall to the station that originated the
transfer. Should the station that originated the transfer not answer the recall, the
call will be sent to the operator as a transfer recall.
A call left on hold will recall the station that put it on hold. If the hold recall is
unanswered at the station that originated the hold, the call is sent to the operator.
Both types of recalls will ring and have a slow flashing amber light on the LINE
key or CALL key.
EXECUTIVE BARGE-IN
If you want to break into another conversation, you must be allowed to barge-in
and the other station or trunk must not be secure.
•
Dial the desired extension or trunk number and listen for the busy signal.
•
Press the BARGE-IN button and begin speaking after the tone.
•
Hang up when you are finished.
The system can be set for one of the three following barge-in options:
•
No barge-in allowed
•
Barge-in with intrusion tone
•
Barge-in without intrusion tone (service observing)
When the third option is selected, the station that barges-in can monitor the
conversation and no warning tone or display will be sent to the station being
monitored. The handset transmitter and keyset microphone are disabled. The
party that originated the barge-in may join the conversation by pressing the
MUTE button on the keyset. Your service company must program these options
for you.
WARNING
Barge-in without tone may violate state or federal laws concerning the
right to privacy. Samsung Telecommunications America is in no way
responsible for the possible misuse of this feature.
WALKING CLASS OF SERVICE
You can change a restricted station's class of service to the same class as your
station, allowing you to make calls or use features that would otherwise be
restricted from that station.
•
Lift the handset or press the SPK key.
•
Dial 59 and then your extension number.
•
Dial your station passcode and receive internal dial tone.
•
Dial an access code and then the telephone number—OR—use the de-
sired feature as usual.
•
Hang up. The station will be returned to its restricted status.
NOTE: The default station passcode 1234 cannot be used.
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