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Trouble Cases
Mushy, Sticky
Steam leakage
※Check after the rice
has cooked
Boiling over
Spattering
Thin films appear at the
inner pot.
Water droplets appear at
the inner lid, inner pot, etc.
When opening the lid,
water drips from the
packing, etc.
Cooking starts immediately
Rice does not cook at the
pre-programmed time
Pre-programmed operation
cannot be done.
It is hard to close the lid
The lid cannot be closed
Key operation cannot be
done
The "COOK" lamp goes out
The operation stops half way
The remaining cook time
indicated is not the same
as that of real cooking.
The indicator of time spent in
"Keep Warm" mode blinks
Causes / Points of investigation
Please cook rice with less water, then keep it warm.
After the rice has cooked, loosen it immediately and entirely.
Gather rice at the central part of the pot and sometimes mix together entirely, to
prevent it from being left at the inner surface of inner pot.
Are there any foreign substances stuck to the inner-lid packing, inner-pot brim, or on the
cooker frame?
Are there any scratches at the inner-lid packing? Are there any deformation of the inner
lid / inner pot?
Is the inner lid attached properly?
Are there any problems of small amounts of rice, large amounts of water, insufficient rice
washing?
Did you make any mistake of porridge cooking menu ?
Are there any foreign substances stuck to the temperature sensor?
Is it dirty inside the steam vent ?
Are the inner lid, the steam vent attached properly?
Oblate-shaped films are sweet constituents (starch) of rice which have melt and dried.
There is no abnormality in this case.
Water droplets may appear at the inner lid, inner pot, etc., in order to prevent drying.
There is no abnormality in this case.
When opening the lid, there may be some liquid dripping from the frame, etc., depending
on lid opening times, room temperature, etc.
Are there any foreign substances stuck to the temperature sensor/the outer side of inner
pot ?
If pre-programmed times are within the time of the cooking menu, it will start cooking at
once.
Rice may cook later by about 10 minutes. if the room temperature / water temperature
is low, and the amount of water is large.
Has the inner pot been put properly in the cooker, when setting the pre-programmed
operation?
Did you forget to set the cooker for pre-programmed operation, or forget to press
"COOK" key or something like that ?
Is the inner lid attached properly? In order to prevent forgetting to attach the inner
lid, the outer lid cannot be closed completely without the inner lid attached.
Are there any foreign substances stuck in the gap of hook button, etc.?
Is the plug inserted ? Is the inner lid attached?
While selecting "Food Preparation" course, such as<Cake>,
the "TIMER" key is not accepted despite pressing it.
If the "Cancel" key is pressed by mistake, or if a power failure lasts for a long period,
the power will be cut off.
It is possible that the remaining cook time indicated may not be the same as that of real
cooking. It is not because the cooker is out of order. The actual time results may vary
depending on ingredients, room temperature, etc.
It indicates that the rice has been kept warm for a long period of time, so please stop it.
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