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Model shown is KX-TGC460.
Before initial use, see "Getting Started"
on page 11.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
KX-TGC46xE(en)_0923_ver013.pdf
Operating Instructions
Digital Cordless Answering System
Model No.
1
KX-TGC460E
KX-TGC462E
KX-TGC463E
KX-TGC464E
2020/10/07
8:26:11
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Table of Contents
Related Manuals for Panasonic KX-TGC460E
Summary of Contents for Panasonic KX-TGC460E
- Page 1 KX-TGC463E KX-TGC464E Model shown is KX-TGC460. Before initial use, see “Getting Started” on page 11. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. KX-TGC46xE(en)_0923_ver013.pdf 2020/10/07 8:26:11...
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Page 2: Table Of Contents
Table of Contents Introduction Listening to messages .......34 Remote operation ........35 Model composition ........3 Answering system settings ......36 Accessory information ........3 General information ........5 Useful Information Graphical symbols for use on equipment and Voicemail service ........38 their descriptions ..........6 Character entry ..........38 Important Information Error messages ..........40 Troubleshooting .........40... -
Page 3: Introduction
Introduction Model composition Base unit Handset Series Model No. Part No. Part No. Quantity KX-TGC460 KX-TGC460 KX-TGC420 KX-TGCA42 series KX-TGC462 KX-TGC420 KX-TGCA42 KX-TGC463 KX-TGC420 KX-TGCA42 KX-TGC464 KX-TGC420 KX-TGCA42 Accessory information Supplied accessories Quantity Accessory item/Part number 1 unit 2 units 3 units 4 units AC adaptor for base unit/... - Page 4 R Go on line through our Internet Accessory ordering application at www.pas-europe.com R Most major credit and debit cards accepted. R All enquiries transactions and distribution facilities are provided directly by Panasonic U.K. R Also available through our Internet is direct shopping for a wide range of finished products.
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Page 5: General Information
R In the event of problems, you should contact your equipment supplier in the first instance. Declaration of Conformity: R Panasonic Corporation declares that the radio equipment type (KX-TGC460 series: page 3) is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: https://www.ptc.panasonic.eu/compliance-documents... -
Page 6: Graphical Symbols For Use On Equipment And Their Descriptions
Introduction Graphical symbols for use on equipment and their descriptions Symbol Explanation Symbol Explanation Alternating current (A.C.) Class P equipment (equipment in which protection against electric shock relies on Double Insulation or Reinforced Insulation) Direct current (D.C.) “ON” (power) Protective earth “OFF”... -
Page 7: Important Information
Important Information R Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or For your safety placed under heavy objects. R Do not place the handset on the base unit To prevent severe injury and loss of life/ when battery cover is removed. -
Page 8: Important Safety Instructions
Base unit location/avoiding noise charger) to charge the batteries. Do not tamper with the base unit (or charger). The base unit and other compatible Panasonic Failure to follow these instructions may units use radio waves to communicate with cause the batteries to swell or explode. -
Page 9: Other Information
Important Information R If the reception for a base unit location is Notice for product disposal, transfer, not satisfactory, move the base unit to or return another location for better reception. R This product can store your private/ Environment confidential information. To protect your privacy/confidentiality, we recommend that R Keep the product away from electrical noise you erase information such as phonebook... -
Page 10: Specifications
Important Information Information on Disposal in other Countries outside the European Union These symbols (A, B) are only valid in the European Union. If you wish to discard these items, please contact your local authorities or dealer and ask for the correct method of disposal. -
Page 11: Getting Started
Connect the telephone line cord to the Note: unit, then to the telephone line jack until R Use only the supplied Panasonic AC you hear a click. adaptor PNLV233E. A DSL/ADSL filter (not supplied) is required if you have a DSL/ADSL service. - Page 12 Note for battery installation R Use the supplied rechargeable batteries. For replacement, we recommend using the Panasonic rechargeable batteries noted on page 4, 8. Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333 KX-TGC46xE(en)_0923_ver013.pdf 2020/10/07...
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Page 13: Controls
Getting Started N (Intercom) R This feature is not available for single Controls handset models. Charge contacts Handset n Control type Soft keys By pressing a soft key, you can select the feature shown directly above it on the display. (Example: MENU, OK, etc.) Navigator key Navigator keys functions as follows. -
Page 14: Display Icons
Getting Started N (PLAY/STOP) Item Meaning Message indicator Privacy mode is on. N (Skip) (page 25) Ringer volume is off. (page 24) Display icons Nuisance call blocked. (page 27) Handset display items New voicemail message received. (page 38) Item Meaning Line in Range status: The more bars Someone is using the line. -
Page 15: Turning The Power On/Off
Getting Started Icon Action Recording your greeting Snooze button on the alarm. message Selects entries or handsets. Stops recording or playback. You can record your own greeting message instead of using a pre-recorded greeting Stores phone numbers. message. See page 33 for details. Erases the selected item. - Page 16 Getting Started – “Eco Mode” is not displayed in the display menu (page 25). R If there is a handset that is not compatible with Eco Plus registered to the base unit, “Eco Plus” is not available. If that handset is registered while “Eco Plus” was already selected, the setting changes to “Eco Off”.
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Page 17: Making/Answering Calls
Making/Answering Calls Example: If you need to dial the line access number “0” when making outside calls with a Making calls PBX: 0 a MDN (Pause) Lift the handset and dial the phone number. Dial the phone number. a M R To correct a digit, press MCLEARN. - Page 18 Making/Answering Calls Note: Call share R After holding for 10 minutes, the call is disconnected. Available for: KX-TGC462/KX-TGC463/KX-TGC464 Mute You can join an existing outside call. To join the conversation, press M N when Press MMUTEN during a call. the other handset is on an outside call. To return to the call, press MMUTEN.
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Page 19: Intercom
Making/Answering Calls Intercom Available for: KX-TGC462/KX-TGC463/KX-TGC464 Intercom calls can be made between handsets. Note: R When paging the handset, the paged handset beeps for 1 minute. R If you receive an outside call while talking on the intercom, the interrupt tone sounds. To finish intercom, press M N. -
Page 20: Phonebook
Phonebook Categories Phonebook Categories can help you find entries in the You can add 120 names (16 characters max.) phonebook quickly and easily. You can and phone numbers (24 digits max.) to the change the names of categories (“Friends”, phonebook, and assign each phonebook entry “Family”, etc.). -
Page 21: Speed Dial
Phonebook pauses after the number and PIN as Editing entries necessary (page 17). Find the desired entry (page 20). a MMENUN Speed dial MbN: “Edit” a MOKN Edit the name if necessary. a MOKN You can assign 1 phone number to each of the dial keys (1 to 9) on the handset. - Page 22 Phonebook Erasing an entry Press and hold the desired speed dial key (1 to 9). a MMENUN MbN: “Erase” a MOKN MbN: “Yes” a MOKN a M Viewing an entry/Making a call Press and hold the desired speed dial key (1 to 9).
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Page 23: Programming
Programming Menu list To access the features, there are 2 methods. n Scrolling through the display menus MMENUN Press MCN, MDN, MEN, or MFN to select the desired main menu. a MOKN Press MCN or MDN to select the desired item from the next sub-menus. a MOKN Press MCN or MDN to select the desired setting. - Page 24 Programming Sub-menu 1 Sub-menu 2 Settings Code – – #328 Answer Off Main menu: “Time Settings” Sub-menu 1 Sub-menu 2 Settings Code – – #101 Set Date/Time Memo Alarm Alarm1-3 <Off> #720 Once Daily Weekly – <Caller ID> #226 – *1, *3 Time Adjustment Manual...
- Page 25 Programming Sub-menu 1 Sub-menu 2 Settings Code *1, *7 – <Off> #725 Eco Mode Eco Plus *1, *7 – <Normal> #729 Security Enhanced – – #302 Record Greeting Display Setup Backlight <On> #276 – Level 1–4 #145 – Contrast <2> (Display contrast) Handset Name –...
- Page 26 Programming Main menu: “Ringer Setup” Sub-menu 1 Sub-menu 2 Settings Code Ringer Volume Handset Off-6 <6> #160 – Off-6 <3> #G160 – Base Unit – <Ringtone 1> #161 – Ringtone (Handset) *1, *6 – <On> #173 – First Ring Main menu: “Nuisance Call Block”...
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Page 27: Alarm
Programming MbN: Select the desired snooze setting. Alarm a MOKN MOKN a M An alarm sounds at the set time for 1 minute Note: and is repeated 5 times at 5 minute intervals (snooze function). A text memo can also be R Press MSTOPN to stop the alarm completely. -
Page 28: Other Programming
Programming n From the caller list: To edit a number: MEDITN a Edit the number. a MOKN a MbN: Select the entry to be blocked. a To erase a number: MMENUN MERASEN a MbN: “Yes” a MOKN a MbN: “Save Call Block” a MOKN MbN: “Yes”... - Page 29 You can increase the signal range of the base unit by using a DECT repeater. Please use MbN: Select a memory location. a MOKN only the Panasonic DECT repeater noted on Enter the phone number or area code to page 4. Contact your Panasonic dealer for be restricted (8 digits max.).
- Page 30 Programming DECT repeater: Connect the AC adaptor, then wait until indicator and indicator light green. Base unit: To exit the registration mode, press M Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333 KX-TGC46xE(en)_0923_ver013.pdf 2020/10/07 8:26:13...
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Page 31: Caller Id Service
Caller ID Service phonebook, the stored name in the phonebook is displayed and logged in the Using Caller ID service caller list. Important: R This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller list Caller ID service. - Page 32 Caller ID Service Erasing all caller information MERASEN a MbN: “Yes” a MOKN a Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333 KX-TGC46xE(en)_0923_ver013.pdf 2020/10/07 8:26:13...
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Page 33: Answering System
Answering System Answering system Turning the answering system on/off The answering system can answer and record calls for you when you are unavailable to The answering system is preset to on. answer the phone. You can also set the unit to play a greeting Base unit message but not to record caller messages by Press MANSWER ON/OFFN to turn on/off the... -
Page 34: Listening To Messages
Answering System – If you erase or do not record your own Operation greeting message, the unit plays a Stop playback pre-recorded greeting asking callers to leave a message. MERASEN Erase currently playing – If the message recording time (page 36) message is set to “Greeting Only”, callers’... -
Page 35: Remote Operation
Answering System Operation Remote access code 9 or Stop recording A 3-digit remote access code must be entered MSTOPN Stop playback when operating the answering system Turn answering system off remotely. This code prevents unauthorised parties from listening to your messages Erase currently playing remotely. -
Page 36: Answering System Settings
Answering System Remote commands Answering system settings You can press dial keys to access certain answering system functions without waiting for Call screening the voice guidance to prompt you. While a caller is leaving a message, you can Operation listen to the call through the handset’s Repeat message speaker. - Page 37 Answering System Selecting “Greeting Only” You can select “Greeting Only” which sets the unit to announce a greeting message to callers but not record messages. Select “Greeting Only” in step 2 on “Caller’s recording time”, page 36. Note: R When you select “Greeting Only”: –...
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Page 38: Useful Information
Useful Information Voicemail service In addition to your unit’s answering system you may also have voicemail service from your phone service provider. Voicemail is an answering service that may be offered by your phone service provider. This service can also record calls when you are unavailable to answer the phone or when your line is busy. - Page 39 Useful Information Alphabet character table (ABC) Numeric entry table (0-9) Greek character table ( Extended 1 character table ( R The following are used for both uppercase and lowercase: Extended 2 character table ( Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333 KX-TGC46xE(en)_0923_ver013.pdf 2020/10/07 8:26:14...
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Page 40: Error Messages
Useful Information R The following are used for both uppercase and lowercase: Cyrillic character table ( Error messages Display message Cause/solution Base no power R Confirm the base unit’s AC adaptor is connected to the unit and the power outlet correctly. No link. - Page 41 Useful Information General use Problem Cause/solution The handset does not turn R Place the handset on the base unit or charger to turn on the on even after installing handset. charged batteries. The unit does not work. R Make sure the batteries are installed correctly (page 11). R Fully charge the batteries (page 12).
- Page 42 Useful Information Battery recharge Problem Cause/solution The handset beeps and/or R Battery charge is low. Fully charge the batteries (page 12). flashes. I fully charged the R Clean the battery ends ( ) and the charge contacts with batteries, but a dry cloth and charge again.
- Page 43 Useful Information Problem Cause/solution Caller information is slow R Depending on your phone service provider, the unit may to display. display the caller’s information at the 2nd ring or later. Set the first ring to “Off” (page 24). R Move closer to the base unit. Time on the unit has R Incorrect time information from incoming Caller ID changes the shifted.
- Page 44 Useful Information Registering a handset to the base unit Handset: MMENUN#130 Base unit: Press and hold M N for about 5 seconds. R If all registered handsets start ringing, press M N again to stop, then repeat this step. (KX-TGC462/KX-TGC463/KX-TGC464) Handset: MOKN a Wait until “Base PIN”...
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Page 45: Conditions Of Guarantee
8. The guarantee period applicable to this product shall be 12 months. Please keep these operating instructions with your receipt. Panasonic U.K. a branch of Panasonic Marketing Europe GmbH Receipt No. Date of purchase Model No. -
Page 46: Index
Index OK Key: 13 Pause: 17 Index Phonebook: 20 PIN: 29 Alarm: 27 Power failure: 12 Answering calls: 17 Power on/off: 15 Answering system: 33 Privacy mode: 25 Call screening: 36 Recall/flash: 18 Erasing messages: 34, 35, 36 Redialling: 17 Greeting message: 33 Repeater: 29 Greeting only: 36... - Page 47 Notes KX-TGC46xE(en)_0923_ver013.pdf 2020/10/07 8:26:14...
- Page 48 2 Check if telephone line cord is connected. 3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.) 4 Read troubleshooting page in the Operating Instructions. If you still have any problems, please call the Panasonic DECT Helpline 0344 844 3899 (U.K.) 01289 8333 (Ireland) or contact us through our website: www.panasonic.co.uk...