What To Do Next - HP Brio BA User Manual

What to Do Next

OK, so you do have a problem with your HP Brio PC. The next step is to do some
troubleshooting — by yourself — so that you can both isolate problems, and save
yourself time if you need to get technical support.
Go through the following, to see if you can solve the problem.
• Take a look at the Troubleshooting Tree inside the rear cover.
This gives you a quick overview of some symptoms your HP Brio PC may have, and
solutions on how to overcome them.
• Check out the online troubleshooting (assuming your HP Brio PC is still
responding to user input) from the HP Brio Center.
From the HP Brio Center you have information in a window that can help you if
you have a problem with your computer. It offers troubleshooting help, and points
to diagnostic tools that can help you analyze and fix your problems. To access the
window, click Fix Problems from the HP Brio Center.
For more details on this topic, refer to page 16.
• Read the Questions & Answers on page 20.
This lists many of the questions users ask about their PCs, and gives detailed
answers and solutions to common problems.
Fixing & Avoiding Problems
What to Do Next
15