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Problem
The storage pot
leaks during
reheating/
defrosting.
Water in the
water tank has
an unusual color
when you pour it
out of the water
tank or when
it enters the jar
during steaming,
or the water in the
water tank has an
unpleasant smell.
There are white
spots on the water
tank, water tank
lid, jar, jar lid and
sieve.
The surfaces that
come into contact
with food are
discolored.
The appliance
sounds 5 times
and the steaming
light flashes during
steaming, reheating
or defrosting.
Possible cause
Food in the storage pot is
too viscous.
The storage pot lid is not
closed correctly.
Food particles have
entered the water tank
during use.
There is limescale
buildup on these parts.
Food colorings may
discolor the parts that
come into contact with
food.
The jar is out of position
or removed from
the main unit during
processing.
Water in the water tank
is not enough for the
selected processing time.
There is too much
limescale buildup in the
water tank.
Solution
Let the appliance cool down for
10 minutes and defrost again.
Before putting the storage pot in the jar
to reheat/defrost, make sure that the lid is
closed correctly.
Clean the water tank according to the
instructions in the chapter "Cleaning
and descaling". Use the appliance strictly
according to the instructions. Make sure
you do not overfill the water tank with
water (max. 250 ml) and that you do not
overfill the jar with food (do not fill the
jar past the top edge of the plastic part
of blade unit). Do not steam the same
ingredients for more than 30 minutes or
add liquid to the jar to steam. After you
have put liquids in the jar, never put the
jar in the steaming position with the jar lid
on the bottom.
This is normal. Remove the limescale
periodically. Clean the water tank lid,
jar, jar lid and sieve with a moist cloth.
Descale the water tank. Refer to the
section "Descaling" in the chapter
"Cleaning and descaling".
This is normal. All parts are still safe to use
and will do no harm to the cooked food.
Turn the control knob to the off position
(OFF), check the water amount in the
water tank, place the jar on the main unit
correctly, and reselect the processing time
to start again�
Turn the control knob to the off position
(OFF), and add enough water for the
selected processing time.
Descale the water tank. Refer to the
section "Descaling" in the chapter
"Cleaning and descaling".
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