Samsung WA54M8750A Series User Manual
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Samsung WA54M8750A Series User Manual

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Washer
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WA54M8750A*
WA8700M_WA54M8750A_DC68-03774B-00_EN.indd 1
12/29/2016 3:48:25 PM

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  • Page 1 Washer User manual WA54M8750A* WA8700M_WA54M8750A_DC68-03774B-00_EN.indd 1 12/29/2016 3:48:25 PM...

  • Page 2: Table Of Contents

    Operating instructions Loading your washer Getting started Washing a load of laundry Control panel Cycle overview Options Samsung Smart Home Washing clothes using the option button ATC (Auto Temperature Control) The basics Detergent use Features Maintaining your washer Cleaning the exterior...
  • Page 3 Specifications Fabric care chart Helping the environment Declaration of conformity Specification sheet Cycle chart SAVE THESE INSTRUCTIONS English 3 WA8700M_WA54M8750A_DC68-03774B-00_EN.indd 3 12/29/2016 3:48:25 PM...

  • Page 4: Safety Information

    Safety information Congratulations on your new Samsung washer. This manual contains important information on the installation, use and care of your appliance. Please take some time to read this manual to take full advantage of your washer’s many benefits and features.

  • Page 5: Important Safety Precautions

    These warning signs are here to prevent injury to yourself and others. Please follow them explicitly. After reading this manual, store it in a safe place for future reference. Read all instructions before using the appliance. As with any equipment that uses electricity and moving parts, potential hazards exist. To safely operate this appliance, familiarize yourself with its operation and exercise care when using it.
  • Page 6 Safety information 10. Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for 2 weeks or more, before using a washer or combination washer-dryer, turn on all hot water faucets and let the water flow from each for several minutes.
  • Page 7 • Never plug the power cord into a socket that is not grounded correctly. Make sure the socket you use is grounded in accordance with local and national codes. Do not install this appliance near a heater or flammable material. Do not install this appliance in a humid, oily, or dusty location, or in a location exposed to direct sunlight or water (rain drops).
  • Page 8 Safety information Critical usage warnings WARNING If the appliance is flooded, cut the power immediately and contact your nearest service center. If the appliance emits a strange noise, a burning smell, or smoke, unplug the power plug immediately and contact your nearest service center. •...
  • Page 9 Do not let children or infirm persons use this washer unsupervised. • Failing to do so may result in electric shock, burns or injury. Do not insert your hand or a metal object under the washer while it is operating. •...
  • Page 10 Safety information • If the washer is used when it is flooded because of a draining problem, it may result in electric shock or fire due to electric leakage. Do not insert your hand under the washer. • This may result in injury. Insert the laundry into the washer completely so that laundry does not get caught in the lid.
  • Page 11 • This may result in electric shock or injury due to water leakage. Do not insert your hand into the detergent dispenser after opening it. • This may result in injury as your hand may be caught. Do not place any non-laundry objects, such as shoes, food waste, or animals into the washer. •...
  • Page 12 Safety information • If you wash throw rugs or doormats, the sand will accumulate inside the washer. It may result in error such as no draining. Critical cleaning warnings WARNING Do not clean the appliance by spraying water directly onto it. Do not use the strong acid cleaning agent.
  • Page 13 Regulatory notice FCC Notice FCC CAUTION: CAUTION Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with Part 15 of FCC Rules. Operation is Subject to following two conditions: 1.
  • Page 14 Safety information FCC RADIATION EXPOSURE STATEMENT: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated so there is at least 8 inches (20 cm) between the radiator and your body. This device and its antenna(s) must not be co- located or operated in conjunction with any other antenna or transmitter.
  • Page 15 The software included in this product contains open source software. You may obtain the complete corresponding source code for a period of three years after the last shipment of this product by sending an email to mailto:oss.request@samsung.com. It is also possible to obtain the complete corresponding source code in a physical medium such as a CD-ROM;...

  • Page 16: Installation

    Unpack your washer and inspect it for shipping damage. Make sure you have received all the items shown below. If your washer was damaged during shipping, or you do not have all of the items, contact 1-800-SAMSUNG (1-800-726-7864). To prevent personal injury or strain, wear protective gloves whenever lifting or carrying the unit.

  • Page 17: Overview Of Your Washer

    Overview of your washer Make sure all the parts are included in the product package. If you have a problem with the washer or the parts, contact a local Samsung customer center or the retailer. 01 Drain hose 02 Hose guide...
  • Page 18 Adjustable Plier Measuring tape NOTE • If you lose an accessory and want to purchase a replacement, contact the Samsung service center (1-800-SAMSUNG (1-800-726-7864)). • The design of the parts and accessories may differ from the pictures above. Their design is subject to change without notice for product improvement.

  • Page 19: Basic Location Requirements

    Basic location requirements Electrical WARNING • 120 Volt 60 Hz 15 AMP fuse or circuit An improperly connected equipment- breaker. grounding conductor can increase the risk Individual branch circuit serving only • of electrical shock. Check with a qualified your Washer is recommended. electrician or serviceman if you are not sure •...
  • Page 20 Installation The water faucets must be within 4 feet Never install your washer on a platform or (122 cm) to the back of your Washer to weakly supported structure. match the inlet hoses provided with your Location considerations Washer. Do not install your washer in areas where NOTE water may freeze, since your washer will Accessory inlet hoses are available in...
  • Page 21 Recessed area Side view - closet or confined area 1 in (2.5 cm) 21 in (53.3 cm) 27.0 in (68.6 cm) 2 in (5.1 cm) 29 7/16 in (74.4 cm) 6 in (15.2 cm) Gap between end of water valve and the wall •...
  • Page 22 Installation Required dimensions for Installation 61.0 in (155.0 cm) 27.0 in (68.6 cm) 39.2 in (99.5 cm) 43.6 in (110.7 cm) 48.0 in (310.0 cm 24.0 in (155.0 cm 3.0 in (7.6 cm) 29.3 in (74.4 cm) NOTE 43.6 in (110.7 cm) * Required spacing 22 English WA8700M_WA54M8750A_DC68-03774B-00_EN.indd 22...

  • Page 23: Important Note To Installer

    Important note to installer Please read the following instructions carefully before installing your washer. These instructions should be retained for future reference. We recommend you hire a professional to install this washer. Installation flow chart Removing the Selecting a shipping bolts Connecting the Adjusting the Powering your...
  • Page 24 Installation STEP 2 Connecting the water supply hose CAUTION Before installing the water supply hoses, make sure there are rubber gaskets (B) inside the couplings (A) at both ends of each new water hose. Installing the water supply hoses without rubber gaskets can cause water leakage.
  • Page 25 1. Connect the ends of the water supply hoses to the hot and cold faucets. 2. Tighten the fittings by hand until they are snug, and then tighten them an additional two-thirds of a turn with a plier. CAUTION When you fasten the fittings, do not fasten them too tightly or apply tape or sealant to the faucets or water supply intakes.
  • Page 26 Installation 4. Connect the ends of the water supply hoses to the water supply intake connections at the back of the washer. CAUTION The water supply hose connected to the hot faucet must be connected to the hot water supply intake and the water hose connected to the cold faucet must be connected to the cold water supply intake.
  • Page 27 STEP 3 Connecting the drain hose The end of the drain hose can be positioned in three ways: In a Wall standpipe or Floor standpipe The height of end of standpipe must be no lower than 39 in (99 cm) and no higher than 96 in (245 cm) If drain pipe are built into the wall with water valves (A), fasten the drain hose to...
  • Page 28 Installation NOTE Connect the hose guide (A) within 3-5 in (7.6-12.7 cm)* from the end of the drain hose. If the drain hose is extended beyond the end of the hose guide, mold or microorganisms could spread inside the washer. NOTE The drain hose can be installed to a 96 in (245 cm) maximum, but the draining...
  • Page 29 3. If the washer is level, the pulsator (A) is positioned at the center of the water as shown in the figure. If not, level your washer by turning the front leveling feet clockwise or counterclockwise as necessary. NOTE Turn the front leveling feet clockwise (B) to lower the washer, and counterclockwise (C) to raise the washer.
  • Page 30 4 Leveling your washer” section on page 28 for instructions. STEP 7 Calibration Mode Your Samsung washer detects the laundry weight automatically. For more accurate weight detection, please run Calibration Mode after the installation. To run Calibration Mode, follow these steps: 1.

  • Page 31: Operating Instructions

    Operating instructions WARNING To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following: Loading your washer • Fill the tub with dry, unfolded clothes evenly around in order to enhance washing efficiency and prevent excess wear, or wrinkling of the load.

  • Page 32: Getting Started

    Operating instructions To add a forgotten item: 1. Press Start/Pause to pause the washer. 2. Wait for the door to unlock automatically, and then open the door. 3. Add the item, close the door, and then press and hold Start/Pause. The cycle will resume. Getting started 1.

  • Page 33: Washing A Load Of Laundry

    Washing a load of laundry WARNING To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance. Control panel Press to select a desired cycle in the left-most panel. When a cycle is 01 Cycle Selector selected, the cycle indicator lights up.
  • Page 34 20 washes) is recommended. No detergent or bleach is needed. After connecting the washer to your home network using the Samsung Smart Home app, you can control the washer remotely. 13 Smart Control The Smart Control indicator blinks and the front door locks. The washer enters waiting mode for remote commands.

  • Page 35: Cycle Overview

    Cycle overview NOTE To minimize wrinkling of laundry, select PERM PRESS. Cycle Description For most fabrics including cottons, linens, and normally soiled NORMAL garments. For sturdy, colorfast fabrics and heavily soiled garments. We propose HEAVY DUTY to use this function only when washing lot of heavily soiled garments. For sheer fabrics, bras, lingerie, silks, and other handwash-only DELICATES fabrics.

  • Page 36: Options

    Washing a load of laundry Options Child Lock • After the compulsory drain, the “CL” blinks at 1 second intervals and the Child Lock prevents children from playing product enters the “CL” mode. (When with your washer. the product is in the “CL” mode, only the Activating the Child Lock function Power button works.) Press and hold Temp.
  • Page 37 CAUTION NOTE Once you have activated the Child Lock See the “Cycle chart” section on page 66 for • function, it continues working even if available option settings with each cycle. the power is turned off. 4. You can then store the selected cycle •...
  • Page 38 Washing a load of laundry 3. Press Start/Pause. The “Delay End” Mist Shower indicator will be lit, and the clock will Mist Shower sprays water from a nozzle begin counting down until it reaches the that is independent of the main water set time.
  • Page 39 Android market or Apple App store. smart phone. (Search word : Samsung Smart Washer/ 6. If the smartphone fails to recognize the Dryer) error code more than twice, please enter...

  • Page 40: Samsung Smart Home

    Electronics to your smart device. NOTE • The Samsung Smart Home app is designed for Android 4.0 (ICS) or higher, or iOS 8.0 or higher, and is optimized for Samsung smartphones (Galaxy S and Galaxy Note series). • On other devices, some functions may operate differently.
  • Page 41 Getting started With Samsung Smart Home, you can remotely control your washer from your smart device. For improved performance, the content and design of the app is subject to change without notice. 1. Launch the Samsung Smart Home App on your smartphone.

  • Page 42: Washing Clothes Using The Option Button

    Washing a load of laundry Washing clothes using the option button Pause Option Your new washer makes washing clothes easy, using Samsung’s “Fuzzy Control” To remove or add laundry items, follow automatic control system. When you select these steps: a wash program, the machine will set the 1.

  • Page 43: Atc (Auto Temperature Control)

    ATC (Auto Temperature Control) ATC is the control function that the NOTE washer controls water temperature with If you select NORMAL cycle, this cycle is the temperature sensor (thermistor). regulation and UL cycle. Since new washers must reduce the amount of energy usage as NOTE a first priority, customers will notice more Because there are numerous water...

  • Page 44: The Basics

    Washing a load of laundry The basics Prewash (Water Jet & Built-in sink) Water Jet and Built-in sink help you handwash before the washing machine starts operation. Water Jet is available only when the door is open with the water level set to less than High.
  • Page 45 [Water Jet drains] • Select a cycle and press Start/Pause. Then the washing machine drains the water to be used during the prewash. • When the washing machine is turned off before starting the wash cycle, it drains the water to be used during the prewash. However, when it is turned off during the wash cycle, it does not drain the water.

  • Page 46: Detergent Use

    Washing a load of laundry Detergent use Your washer is designed to use high efficiency (HE) detergents. • For the best cleaning results, use a high efficiency detergent such as Tide HE, Wisk HE, Cheer HE or Gain HE*. High efficiency detergents contain suds suppressors that reduce or eliminate suds.

  • Page 47: Features

    Features Automatic dispenser Your washer has separate compartments for dispensing detergent and color-safe bleach and fabric softener. Add all laundry additives to their respective compartments before starting your washer. The automatic dispenser must always be in place before you start your washer. DO NOT open the automatic dispenser when your washer is running.
  • Page 48 Washing a load of laundry Loading the Liquid (or Powder) detergent compartment 1. Pour the recommended amount of laundry detergent directly into the detergent compartment before starting your washer. 2. If you are using color-safe bleach, add it with the detergent to the detergent compartment.
  • Page 49 Loading the Bleach compartment CAUTION Use the liquid chlorine bleach only. 1. Add chlorine bleach to the bleach compartment (B). DO NOT exceed the bleach compartment. NOTE • Avoid splashing or over–filling the compartment. • Never pour undiluted liquid chlorine bleach directly onto the load or into the tub.
  • Page 50 Washing a load of laundry Loading the fabric softener compartment 1. Pour the recommended amount of liquid fabric softener into the softener compartment (C). For smaller loads, use less than one capful. 2. Dilute the fabric softener with water until it reaches MAX FILL in the compartment.

  • Page 51: Maintaining Your Washer

    Maintaining your washer WARNING Control board, heat sink, motor, inlet valve and pump are intentionally not grounded and may present a risk of electric shock only during servicing. Cleaning the exterior 1. Turn off the water faucets after finishing 2. Use a soft cloth to wipe up all detergent, the day’s washing.

  • Page 52: Preserving The Top Cover And The Front Frame

    Maintaining your washer Preserving the top cover and the front frame Do not place any heavy or sharp objects or NOTE a detergent box on the washer. They can Since the entire washer has a high-gloss scratch or damage the top cover of the unit. finish, the surface can be scratched or damaged.
  • Page 53 2. Push the ends of each side of the case at the same time. When you feel the ends push, pull out the dispenser drawer. 3. Remove the inserts from the 3 compartments. Rinse the inserts and the drawer with warm water to remove traces of accumulated laundry products.

  • Page 54: Self Clean

    Maintaining your washer Self Clean Self Clean is a self-cleaning cycle that removes mold that may occur inside the washer. 1. Press Power. 2. Select Self Clean. Once Self Clean is selected, the only function that can be set is Delay End. 3.

  • Page 55: Troubleshooting

    Troubleshooting Checkpoints If you encounter a problem with the washer, first check the table below and try the suggestions. Problem Action • Make sure you use rated power for the product. Does not turn on. • Make sure the power cord is completely plugged in. •...
  • Page 56 Troubleshooting Problem Action • Make sure the washing machine is set on a level floor. If the floor is not level, use the levelling feet to adjust the washing machine. • Make sure the washing machine is not contacting any other object.
  • Page 57 Problem Action • Fully open both water taps. • Make sure the temperature selection is correct. • Make sure the hoses are connected to the correct water taps. Flush water lines. • Disconnect the hoses and clean the screens. The hose filter screens may be clogged.
  • Page 58 Troubleshooting Problem Action • Make sure all hose connections are tight. • Make sure the water supply hose's rubber packing is in the correct position. Screw tightly again. • Make sure the end of the drain hose is correctly inserted and secured to the drain system.

  • Page 59: Information Codes

    Run cleansing cycles to sanitize periodically. • Dry the washing machine interior after a cycle has finished. If a problem persists, contact a local Samsung service center. Information codes The washer may display information codes to help you understand what is occurring with your washer better.
  • Page 60 Troubleshooting Code Meaning • Make sure the cold water supply hose is firmly connected to the cold water tap. If it is connected to the hot water tap, the laundry may be deformed with some cycles. Water is not draining. •...
  • Page 61 Display for additional rinsing. • Show additional rinsing in sensing unbalance. • Method of releasing the display. - Any key input. For any codes not listed above, call 1–800–726–7864 (1–800–SAMSUNG). English 61 WA8700M_WA54M8750A_DC68-03774B-00_EN.indd 61 12/29/2016 3:48:38 PM...
  • Page 62 Specifications Fabric care chart The clothes washer can not ensure The following symbols provide garment care direction. The clothing care labels include these temperatures because the actual symbols for drying, bleaching, drying and temperature of the water entering your ironing, or dry cleaning when necessary. The washer depends on water heater settings use of symbols ensures consistency among and regional water supply temperatures.
  • Page 63 Heat setting Dry-clean High Dry-clean Medium Do not dry-clean Line dry / Hang to dry Any heat Drip dry No heat / Air Dry flat Iron dry or steam temperatures High Medium Warning symbols for laundering Do not wash Do not wring Do not bleach Do not tumble dry No steam (added to iron)
  • Page 64 Specifications Helping the environment • Your washer is manufactured from • Do not exceed the detergent quantities recyclable materials. If you decide to recommended in the detergent dispose of it, please observe local waste manufacturers’ instructions. disposal regulations. Cut off the power •...
  • Page 65 Specification sheet Type Top loading washer Model name WA54M8750A* A. Height 43.6 (110.7) B. Width 27.0 (68.6) Dimensions (inches (cm)) C. Height with lid open 61.0 (155.0) D. Depth 29.3 (74.4) Water pressure (psi (kPa)) 20 - 116 (137 - 800) Spin revolution 800 rpm NET weight (kg (lb))
  • Page 66 Specifications Cycle chart Use this chart to set the best cycle and options for you laundry. NOTE Setting Temp. Spin Soil Level : factory setting EH: Extra Hot EH: Extra High EH: Extra Heavy : can be selected H: Hot H: High H: Heavy W: Warm...
  • Page 67 Options Cycle Pre Soak Extra Rinse Eco Plus Fabric Softener NORMAL     HEAVY DUTY     SUPER SPEED   DEEP WASH     DELICATES   BRILLIANT WHITES     BEDDING/ ...
  • Page 68 If service is not available, SAMSUNG may elect to provide transportation of the product to and from an authorized service center. SAMSUNG will repair, replace, or refund this product at our option and at no charge as stipulated herein, with new or reconditioned parts or products if found to be defective during the limited warranty period specified above.
  • Page 69 BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE, OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
  • Page 70 Ridgefield Park, NJ 07660 1-800-SAMSUNG (726-7864) www.samsung.com/us/support Visits by a Service Engineer to explain functions, maintenance or installation is not covered by warranty. Please contact your Samsung call agent for help with any of these issues. 70 English WA8700M_WA54M8750A_DC68-03774B-00_EN.indd 70 12/29/2016 3:48:43 PM...
  • Page 71 If service is not available, SAMSUNG may elect to provide transportation of the product to and from an authorized service center. SAMSUNG will repair, replace, or refund this product at our option and at no charge as stipulated herein, with new or reconditioned parts or products if found to be defective during the limited warranty period specified above.
  • Page 72 BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE, OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
  • Page 73 (English) www.samsung.com/ca_fr/support (French) Visits by a Service Engineer to explain functions, maintenance or installation is not covered by warranty. Please contact your Samsung call agent for help with any of these issues. English 73 WA8700M_WA54M8750A_DC68-03774B-00_EN.indd 73 12/29/2016 3:48:43 PM...
  • Page 74 Memo WA8700M_WA54M8750A_DC68-03774B-00_EN.indd 74 12/29/2016 3:48:43 PM...
  • Page 75 Memo WA8700M_WA54M8750A_DC68-03774B-00_EN.indd 75 12/29/2016 3:48:43 PM...
  • Page 76 Scan this with your smartphone QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT 1-800-SAMSUNG (726-7864) U.S.A www.samsung.com/us/support 1-844-SAM-PAYS (726-7297) www.samsung.com/ca/support (English) CANADA 1-800-SAMSUNG(726-7864) www.samsung.com/ca_fr/support (French) DC68-03774B-00 WA8700M_WA54M8750A_DC68-03774B-00_EN.indd 76 12/29/2016 3:48:43 PM...

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