Canon MAXIFY iB4140 Online Manual

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iB4100 series

Online Manual

Printer Functions

Overview

Printing

Troubleshooting

English

Table of Contents

Troubleshooting

Summary of Contents for Canon MAXIFY iB4140

Page 1 iB4100 series Online Manual Printer Functions Overview Printing Troubleshooting English...
Page 2: Table Of Contents
Troubleshooting Canon Inkjet Cloud Printing Center........
Page 3 Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/SELPHY..134 Printing with Windows RT..........135 Handling Paper, Ink Tanks, etc..
Page 4 Regulatory Information............. . 189 WEEE (EU&EEA).
Page 5 Canon IJ Network Tool Screen........
Page 6 Set Cassette Paper Information After Loading Paper........312 Canceling Print Jobs.
Page 7 Obtaining the Latest Printer Driver..........Delete the Unnecessary Canon IJ Printer from the Printer List..... . . 403 Before Installing the Printer Driver.
Page 8 Printing from Smartphone/Tablet......... . . 423 Printing Directly from Smartphone/Tablet.
Page 9 Cannot Find Printer while Using Wired LAN......... 470 Network Connection Problems.
Page 10 Power Does Not Come On............525 Power Shuts Off By Itself.
Page 11 1700..............573 1701.
Page 12 5204..............609 5205.
Page 13 6945..............642 6946.
Page 14: Using This Online Manual
Using This Online Manual Symbols Used in This Document Touch-enabled Device Users (Windows) Symbols Used in This Document Warning Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or material damage caused by incorrect operation of the equipment.
Page 15: Trademarks And Licenses
Adobe Systems Incorporated in the United States and/or other countries. • Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. • Autodesk and AutoCAD are registered trademarks or trademarks of Autodesk, Inc., and/or its subsidiaries and/or affiliates in the USA and/or other countries.
Page 16 Apache License Version 2.0, January 2004 http://www.apache.org/licenses/ TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION 1. Definitions. "License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document. "Licensor" shall mean the copyright owner or entity authorized by the copyright owner that is granting the License.
Page 17 copyright license to reproduce, prepare Derivative Works of, publicly display, publicly perform, sublicense, and distribute the Work and such Derivative Works in Source or Object form. 3. Grant of Patent License. Subject to the terms and conditions of this License, each Contributor hereby grants to You a perpetual, worldwide, non-exclusive, no-charge, royalty-free, irrevocable (except as stated in this section) patent license to make, have made, use, offer to sell, sell, import, and otherwise transfer the Work, where such license applies only to those patent claims licensable by such...
Page 18 limitation, any warranties or conditions of TITLE, NON-INFRINGEMENT, MERCHANTABILITY, or FITNESS FOR A PARTICULAR PURPOSE. You are solely responsible for determining the appropriateness of using or redistributing the Work and assume any risks associated with Your exercise of permissions under this License. 8.
Page 19 * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of the Networks Associates Technology, Inc nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.
Page 20 This distribution may include materials developed by third parties. Sun, Sun Microsystems, the Sun logo and Solaris are trademarks or registered trademarks of Sun Microsystems, Inc. in the U.S. and other countries. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
Page 21 ---- Part 6: Cisco/BUPTNIC copyright notice (BSD) ----- Copyright (c) 2004, Cisco, Inc and Information Network Center of Beijing University of Posts and Telecommunications. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
Page 22 IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. LEADTOOLS Copyright (C) 1991-2009 LEAD Technologies, Inc. CMap Resources ----------------------------------------------------------- Copyright 1990-2009 Adobe Systems Incorporated.
Page 23 Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:...
Page 24: Search Tips
Enter keywords in the search window and click (Search). You can search for target pages in this guide. Entry example: "(your product's model name) load paper" Search Tips You can search for target pages by entering keywords in the search window. Important •...
Page 25 Note • The displayed screen varies depending on your product. • Searching for Application Functions Enter your application's name and a keyword for the function you want to learn about Example: When you want to learn how to print collages with My Image Garden Enter "My Image Garden collage"...
Page 26: Using The Printer
Using the Printer Printing Documents from Your Computer (Windows) Printing Documents from Your Computer (Mac OS)
Page 27: Printing Documents From Your Computer (Windows)
Printing Documents from Your Computer (Windows) Print documents from applications on a computer or other device as follows. 1. Pull out a cassette. 2. Load paper printing-side DOWN. 3. Align the paper guides with the paper length and width. 4. Insert the cassette. After you insert the cassette, a screen for registering paper information for the cassette is displayed on the LCD.
Page 28 7. Use the button to select the type of paper in the cassette, and then press the OK button. 8. Pull out the output tray extension (A) and open the paper output support (B). 9. In the application, select Print. You can often access the Print dialog box by selecting Print in the File menu.
Page 29 12. Select the paper source. In Paper Source, select the cassette where the paper is loaded. 13. Once the print settings are complete, click OK to print. Note • A variety of print settings can be configured with the printer driver. Printing from Application Software (Windows Printer Driver)
Page 30: Printing Documents From Your Computer (Mac Os)
Printing Documents from Your Computer (Mac OS) Print documents from applications on a computer or other device as follows. 1. Pull out a cassette. 2. Load paper printing-side DOWN. 3. Align the paper guides with the paper length and width. 4.
Page 31 7. Use the button to select the type of paper in the cassette, and then press the OK button. 8. Pull out the output tray extension (A) and open the paper output support (B). 9. In the application, select Print. You can often access the Print dialog by selecting Print...
Page 32 11. Select the paper size. In Paper Size, select the paper size you use. 12. Select Quality & Media from the pop-up menu.
Page 33 13. Select the media type. In Media Type, select the same media type loaded in the printer. 14. Select the paper source. In Paper Source, select the cassette where the paper is loaded. 15. Once the print settings are complete, click Print to print. Note •...
Page 34: Printer Functions
Download a Variety of Content Materials Print Items with Easy-PhotoPrint+ (Web Application) Managing Printer Conveniently Using Quick Utility Toolbox Available Connection Methods Using PIXMA/MAXIFY Cloud Link Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/SELPHY Printing with Windows RT...
Page 35: Printing From An Airprint-Enabled Printer
Printing from an AirPrint-enabled Printer Printing from an AirPrint-enabled Printer with Mac Printing from an AirPrint-enabled Printer with iOS Device...
Page 36: Printing From An Airprint-Enabled Printer With Mac
Printing from an AirPrint-enabled Printer with Mac Using AirPrint to print from your iPhone, iPad, iPod touch, or Mac. AirPrint enables you to print photos, email, Web pages and documents from iPhone, iPad, iPod touch, and Mac without the need to install drivers, or download apps or software. Note •...
Page 37 Note • If the printer's Auto Power On function is enabled, the printer is turned on automatically when it receives the print data. Load paper. 3. Perform printing on your application software. Print dialog appears. 4. Select your model name added as AirPrint printer from the Printer list in the Print Dialog. 5.
Page 38: Printing From An Airprint-Enabled Printer With Ios Device
Printing from an AirPrint-enabled Printer with iOS Device Using AirPrint to print from your iPhone, iPad, iPod touch, or Mac. AirPrint enables you to print photos, email, Web pages and documents from iPhone, iPad, iPod touch, and Mac without the need to install drivers, or download apps or software. Note •...
Page 39 4. Tap Print from menu options. 5. Select your model name from Printer on Printer Options. Important • Because some applications do not support AirPrint, Printer Options may not be displayed. If an application does not let you use printer options, you cannot print from that application.
Page 40 Note • Printer Options differ depending on the application that you are using. 6. When printing file type that has multiple pages, such as PDF file, tap Range and tap All Pages or select range of pages to be printed. 7.
Page 41 Load the envelope in vertically with the address side facing down so that the folded flap of the envelope will be faced up on the right side. Checking Print Status During printing, a Print Center icon is displayed in the list of recently used applications and you can use it to check the print progress.
Page 42: Connect Wirelessly In "Direct Connection
Connect Wirelessly in "Direct Connection" The printer supports "direct connection" in which you can connect to the printer wirelessly from a computer or smartphone without a wireless router. Switch to "direct connection" to print wirelessly. Using Printer with Direct Connection...
Page 43: Download A Variety Of Content Materials
PREMIUM Contents can be downloaded easily via Easy-PhotoPrint+. Downloaded PREMIUM Contents can be printed directly with Easy-PhotoPrint+. To download PREMIUM Contents, make sure that genuine Canon ink tanks/ink cartridges are installed for all colors on a supported printer. Note...
Page 44: Print Items With Easy-Photoprint+ (Web Application)
Print Items with Easy-PhotoPrint+ (Web Application) You can easily create and print personalized items such as calendars and collages, anytime and anywhere, by simply accessing Easy-PhotoPrint+ on the web from a computer or tablet. By using Easy-PhotoPrint+, you can create items in the latest environment without going through the trouble of installation.
Page 45: Managing Printer Conveniently Using Quick Utility Toolbox
Managing Printer Conveniently Using Quick Utility Toolbox Quick Utility Toolbox is a shortcut menu that lets you access the functions you want to use with one click. After installing utilities compatible with Quick Utility Toolbox, they will be added to this menu. The Quick Utility Toolbox provides a convenient way to quickly launch added utilities for making printer settings and doing other management tasks.
Page 46: Available Connection Methods
Available Connection Methods The following connection methods are available on the printer. Wireless Connection • With a wireless router • Without a wireless router Wired Connection USB Connection Wireless Connection There are two methods for connecting the printer to your device (e.g. smartphone or tablet). One method is to connect using a wireless router, and the other method is to connect without using a wireless router.
Page 47 • Connection Using a Wireless Router ◦ Connect the printer and a device using a wireless router. ◦ Connection methods vary depending on the wireless router type. ◦ You can change network settings such as the SSID and security protocol on the printer. ◦...
Page 48: Using Pixma/Maxify Cloud Link
Using PIXMA/MAXIFY Cloud Link By using PIXMA/MAXIFY Cloud Link, you can connect your printer to a cloud service, such as CANON iMAGE GATEWAY, Evernote, or Twitter, and use the following functions without using a computer: • Print images from a photo-sharing service •...
Page 49: Notice For Web Service Printing
Canon shall not be held responsible for any damages resulting from such actions. • In no event shall Canon be liable for any damages whatsoever resulting from the use of the web services.
Page 50: Using Pixma/Maxify Cloud Link From Your Smartphone, Tablet, Or Computer
Using PIXMA/MAXIFY Cloud Link from Your Smartphone, Tablet, or Computer Before Using Canon Inkjet Cloud Printing Center Registering User Information to Canon Inkjet Cloud Printing Center Using Canon Inkjet Cloud Printing Center Adding a Printer Adding a PIXMA/MAXIFY Cloud Link User...
Page 51: Before Using Canon Inkjet Cloud Printing Center
Before Using Canon Inkjet Cloud Printing Center Canon Inkjet Cloud Printing Center is a service that links with the cloud function of the printer and allows you to perform operations such as registering and managing apps from your smartphone or tablet device, and checking the print status, print error, and ink status of the printer.
Page 52: Requirements For Canon Inkjet Cloud Printing Center Operation
Requirements for Canon Inkjet Cloud Printing Center operation Computer x86 or x64 1.6 GHz or higher 2 GB or higher Resolution 1024 x 768 pixels or higher Monitor display Number of display colors 24 bits (true-color) or higher Browser Internet Explorer 9...
Page 53 • In an in-house network environment, the 5222 port must be released. For confirmation instructions, contact the network administrator.
Page 54: Registering User Information To Canon Inkjet Cloud Printing Center
Registering User Information to Canon Inkjet Cloud Printing Center To use the Canon Inkjet Cloud Printing Center, you need to follow the steps described below and register My account information. If your model has color LCD monitor If your model has monochrome LCD monitor...
Page 55: Registering User Information To Canon Inkjet Cloud Printing Center (Color Lcd Monitor)
Registering User Information to Canon Inkjet Cloud Printing Center (Color LCD Monitor) To use the Canon Inkjet Cloud Printing Center, you need to follow the steps described below and register My account information. Registering from Printer 1. Check that the printer is connected to the Internet 2.
Page 56 To return to the cloud main screen, select Exit. Note • You must have a special app to read QR codes from your smartphone or tablet. If you do not have an app that reads QR codes on your smartphone or tablet, install one from App Store or Google Play.
Page 57 In the displayed screen, enter the E-mail address that you want to register, and then select Continue registration. Note • If you enter an e-mail address that has already been registered, you will receive an "already registered" e-mail. Follow the instructions in the e-mail, and register a different e-mail address. Important •...
Page 58 1. Check that e-mail containing URL has been sent to registered e-mail address, and access URL 2. In the License agreement and Privacy statement windows of Canon Inkjet Cloud Printing Center, read the statements, and select Agree if you agree...
Page 59 3. Register password for logging in to Canon Inkjet Cloud Printing Center In the My account registration screen, enter the password you want to register into Password and Password (Confirmation), and then select Next.
Page 60 Important • There are character restrictions for the Password, as shown below. • The password must be between 8 and 32 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[¥]^_`{|}~). (Alphabets are case-sensitive) 4. Enter Nickname Enter any user name you want to use. Important •...
Page 61 • The user name must be between 1 and 20 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[¥]^_`{|}~). (Alphabets are case-sensitive) 5. Specify the Time zone setting, and select Done Select your region on the list. If you cannot find your region on the list, select the one closest to your region.
Page 62 Enter the registered E-mail address and Password, and Log in to the Canon Inkjet Cloud Printing Center. Using Canon Inkjet Cloud Printing Center...
Page 63: Monitor)
Registering User Information to Canon Inkjet Cloud Printing Center (Monochrome LCD Monitor) To use the Canon Inkjet Cloud Printing Center, you need to follow the steps described below and register My account information. Print registration information from the printer 1. On the printer operation panel, select the Setup button, and then select Web service setup ->...
Page 64 2. When the printer registration screen is displayed, select Create new account 3. Enter the E-mail address and Printer registration ID of the printer's owner, and then select OK The registration page URL is sent to the e-mail address entered.
Page 65 User Registration 1. Check that e-mail containing URL has been sent to entered e-mail address, and access 2. In the License agreement and Privacy statement windows of Canon Inkjet Cloud Printing Center, read the statements, and select Agree if you agree...
Page 66 3. Register password for logging in to Canon Inkjet Cloud Printing Center In the My account registration screen, enter the password you want to register into Password and Password (Confirmation), and then select Next.
Page 67 Important • There are character restrictions for the Password, as shown below. • The password must be between 8 and 32 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[¥]^_`{|}~). (Alphabets are case-sensitive) 4. Enter Nickname Enter any user name you want to use. Important •...
Page 68 • The user name must be between 1 and 20 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[¥]^_`{|}~). (Alphabets are case-sensitive) 5. Specify the Time zone setting, and select Done Select your region on the list. If you cannot find your region on the list, select the one closest to your region.
Page 69 Enter the registered E-mail address and Password, and Log in to the Canon Inkjet Cloud Printing Center. Using Canon Inkjet Cloud Printing Center...
Page 70 • Some models do not support this function. To add a printer by using Canon Inkjet Cloud Printing Center, you will need a Printer registration ID. From the operation panel of this printer, print the URL of the authentication site and your Printer registration ID.
Page 71 If your model has monochrome LCD monitor 2. On the printer operation panel, select the Setup button, and then select Web service setup -> Connection setup -> IJCloudPrintingCtr -> Register w/ service 3. In the registration confirmation window, Select Yes 4.
Page 72: Registering User Information To Canon Inkjet Cloud Printing Center (No Lcd Monitor/Using Pro-1000 Series Or Pro-500 Series)
Registering User Information to Canon Inkjet Cloud Printing Center (No LCD Monitor/Using PRO-1000 series or PRO-500 series) To use the Canon Inkjet Cloud Printing Center, you need to follow the steps described below and register My account information. Registering from Your Smartphone, Tablet, or Computer 1.
Page 73 If you want to register a different e-mail address, select Do not send to display the E-mail address entry screen. In the displayed screen, enter the E-mail address that you want to register, and then select Continue registration. Note • If you enter an e-mail address that has already been registered, you will receive an "already registered"...
Page 74 1. Check that e-mail containing URL has been sent to registered e-mail address, and access URL 2. In the License agreement and Privacy statement windows of Canon Inkjet Cloud Printing Center, read the statements, and select Agree if you agree...
Page 75 3. Register password for logging in to Canon Inkjet Cloud Printing Center In the My account registration screen, enter the password you want to register into Password and Password (Confirmation), and then select Next.
Page 76 Important • There are character restrictions for the Password, as shown below. • The password must be between 8 and 32 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[¥]^_`{|}~). (Alphabets are case-sensitive) 4. Enter Nickname Enter any user name you want to use. Important •...
Page 77 • The user name must be between 1 and 20 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[¥]^_`{|}~). (Alphabets are case-sensitive) 5. Specify the Time zone setting, and select Done Select your region on the list. If you cannot find your region on the list, select the one closest to your region.
Page 78 Enter the registered E-mail address and Password, and Log in to the Canon Inkjet Cloud Printing Center. Using Canon Inkjet Cloud Printing Center...
Page 79: Using Canon Inkjet Cloud Printing Center
Using Canon Inkjet Cloud Printing Center When the user registration is completed, you can log in to the Canon Inkjet Cloud Printing Center and use the service. 1. From your PC, smartphone, or tablet, access the service login URL (http://cs.c-ij.com/) 2.
Page 80 Printing procedure This section introduces the photo printing procedure by using CANON iMAGE GATEWAY as an example. Important • The available functions differ depending on the app. • The printing procedure differs depending on the app. • You need to get the account and register photo and other data beforehand.
Page 81 4. In the displayed image list, select the image that you want to print, and then select Next 5. Make the necessary print settings, and then select Print...
Page 82 6. A print job completion message appears, and printing starts To continue printing, select Continue, and perform the operation from Step 3. To end the printing, select Apps. The screen returns to the apps list screen. Important • If a print job is not printed within 24 hours after the print job is issued, the print job will expire and cannot be printed.
Page 83: Canon Inkjet Cloud Printing Center Window
Canon Inkjet Cloud Printing Center window This section describes the Canon Inkjet Cloud Printing Center screens that are displayed on your smartphone, tablet device, or computer. Description of the Login screen Description of the Main screen Description of the Login screen This section provides the description of the Login screen of Canon Inkjet Cloud Printing Center.
Page 84 The licensing information of Canon Inkjet Cloud Printing Center is displayed. Description of the Main screen When you log in to the Canon Inkjet Cloud Printing Center, the Main screen appears. If you are using a smartphone or a tablet, you can also print photos and documents.
Page 85 Select how to manage and set Manage by group (for office users). Mng. printer screen From the Mng. printer screen, you can check update printer information registered to the Canon Inkjet Cloud Printing Center, copy apps, change printer names, delete printers, and printers.
Page 86 • If Select how to manage has been set, you can use this function only when you select Manage app availability by printer. For details, see "Tips on Using Canon Inkjet Cloud Printing Center (at Work)". • Change the printer name When you select , a screen to change the printer name appears.
Page 87 • Although the number of printers that can be registered for one domain is not limited, only up to 16 printers are guaranteed to operate. Manage users screen From the Manage users screen, you can check user information registered to the Canon Inkjet Cloud Printing Center, delete...
Page 88 To change the privileges of the Administrator or a Standard user, select Authority for the user whom you want to change the settings for. Group management screen From the Group management screen, you can use functions for checking group information registered to Canon Inkjet Cloud Printing Center, changing groups, deleting groups, adding groups, and setting up users, printers, and apps belonging to each group.
Page 89 To switch between app registration/deletion, select Web services Displays the external link service. You can restrict the use of other web services that use Canon Inkjet Cloud Printing Center accounts such as Easy-PhotoPrint+. To switch between service linking/release, select appears for items that do not have anything selected.
Page 90 If you delete all groups, you must create a new one. To set a different management method, set the target method from the Select how to manage screen. • Add group Add a group to be used in Canon Inkjet Cloud Printing Center. Note • You can register up to 20 groups.
Page 91 Advanced management screen The Advanced management screen allows you to set the management method for printer users and apps that can be used. To go to the setup screen, select • Require security code Each user can set a Security code, start the app, and perform printing and other operations.
Page 92 Manage app availability by user When one printer is used, you can manage the usable apps by user. For usage examples, see "Tips on Using Canon Inkjet Cloud Printing Center (at Home/If you are using PRO-1000 series or PRO-500 series)".
Page 93 (3) Printer name area The registered name of the printer selected is displayed. The Administrator can change the printer name from the Mng. printer screen of the left context menu. (4) Right context menu When you select , the context menu appears. The information displayed depends on the menu currently selected in the menu area.
Page 94 From the My account screen, you can display the Permitted services screen and clear any linked service setting. • Help/legal notices The description of the Canon Inkjet Cloud Printing Center screen and various reminders are displayed. • Log out This opens the Log out screen of the Canon Inkjet Cloud Printing Center.
Page 95 (5) Display area The display changes based on the menu you select. (6) Menu area The following 4 menu buttons are displayed: • Apps This displays the list of registered apps in the Display area. • Config This displays the Register apps screen in the Display area.
Page 96 On the Search apps screen, the apps that you can register by using the Canon Inkjet Cloud Printing Center are displayed by category. ◦ When you select , the details of the app are displayed. When you select , you can choose to register or unregister the app.
Page 97 : Can be used with genuine Canon ink. If you are using a G3000 series model, you cannot use this service because the model is not supported. • Properties This screen displays the status of the printer that is currently selected.
Page 98 This section introduces those functions by using a family of 3 (father, mother, and child) as an example. If the father registers the printer to Canon Inkjet Cloud Printing Center, only the father is managed by the service, and the mother and the child cannot use the service unless the father tells them the login E-mail address and Password.
Page 99 3. The father selects Add user, and by following the screen instructions, registers the mother and child as users. After this registration is complete, the mother and child can individually use the service.
Page 100 After the Administrator (father) specifies settings according to the procedure below, the father, the mother, and the child will be able to manage apps individually. 1. As the Administrator, the father logs in to Canon Inkjet Cloud Printing Center selects Advanced management from 2. For Select how to manage, the father selects Set...
Page 101 3. The father sets Manage app availability by user and selects OK 4. The screen for checking the management method change appears To complete the setup and return to the Advanced management window, select OK.
Page 102 All registered users can register and delete apps freely.
Page 103 Tips on Using Canon Inkjet Cloud Printing Center (at Work) The Group management function allows you take advantage of the many useful functions that the service offers for office use. This section introduces an example in which two printers are used, the Administrator is the senior clerk, and the other members are the company president, the section manager, and the new hire.
Page 104 4. The senior clerk selects Advanced management from 5. For Select how to manage, the senior clerk selects Set...
Page 105 6. The senior clerk sets Manage by group (for office users) and selects OK Note • If Group management has already been set up, refer to step 10 and the subsequent steps. 7. On the screen for checking management method changes, the senior clerk checks the displayed information and selects OK.
Page 106 This appears only if the selected mode is Group management. To complete the setup and display the Group management screen, select OK. Note • With the default settings, the group is named "group1". • With the default settings, all registered users belong to the same group. 8.
Page 107 10. Select Settings, and in group setup screen, check that all users on the Users tab are selected 11. On Printers tab, check that all printers are selected 12. On Apps tab, set only Evernote app to...
Page 108 To switch between app registration/deletion, select To return to the Group management screen, select Close. This completes the setup of the group to be used by the entire office. Note • The group setup screen displays all users and printers that are registered in the domain. •...
Page 109 1. From , select Group management Note • This appears only if Manage by group (for office users) is set in Advanced management. 2. In displayed screen, select Add group...
Page 110 3. The senior clerk enters the Group name and selects OK In this field, enter "President" as the president-only group because you will be setting apps that only the president can use. Important • The following restrictions apply to entering the Group name. •...
Page 111 5. On Users tab, select only president 6. On the Printers tab, select printer to be used. 7. On the Apps tab, set the Evernote and Facebook apps to...
Page 112 To switch between app registration/deletion, select To return to the Group management screen, select Close. The above procedure allows you to set apps that only the president can use. Note • The group setup screen displays all users and printers that are registered in the domain. Limiting Apps That All Members Can Use on Printer To set the apps to be used on the printer, use the following procedure provided by this service.
Page 113 Note • This appears only if Manage by group (for office users) is set in Advanced management. 2. For Apps available on printers that do not require a security code, select Settings 3. On Apps tab, set only Evernote app to...
Page 114 To switch between app registration/deletion, select To return to the Group management screen, select Close. The above procedure sets up Evernote as the only app that all users can use on the printer. Limiting Apps That Individual Users Can Use on Printer For each user, you can set the apps that the user can use on the printer.
Page 115 2. For Require security code, select Set. 3. Select printer for setting up Security code. Security codes identify individual users when multiple users are using a printer.
Page 116 Note • On models where the settings cannot be changed, this function cannot be selected. Some models do not support this function. To check whether your model supports this function, see "Models that Support Security Codes". 4. Set up Security code If there are users who have not set up a Security code, a screen appears for checking whether to send an e-mail prompting those users to set up a Security code.
Page 117 Important • The following character restriction applies to Security code entries: • Up to 8 alphanumeric characters The Security code change process ends, and the change completion message appears. In the message screen, select OK to return to the main screen. 5.
Page 118 Note • If you have not set a Security code, set a Security code from account, and then Log in. 8. Select Facebook app Only the president will be able to use the Facebook app from the printer. Limiting Printers That Individual Users Can Use As an example, this section describes the procedure for setting up one printer for the president and another printer for all users.
Page 119 1. From , select Group management Note • This appears only if Manage by group (for office users) is set in Advanced management. 2. Select Settings for the group containing all users 3. On the Printers tab, clear printer that was set up for president...
Page 120 To return to the Group management screen, select Close. Important • If a user is being managed in multiple groups and an app is deleted or the target printer is changed for one of those groups, the user can still use that app or printer if the one of the other groups allows it.
Page 121 Security code to prevent other users from using your account. • This code is valid only when you use MAXIFY Cloud Link from the printer operation panel. You cannot use this code when you access the Canon Inkjet Cloud Printing Center from your smartphone, tablet, or computer.
Page 122: Adding A Printer
Adding a Printer With one account, you can use the Canon Inkjet Cloud Printing Center services on multiple printers. The procedure for adding a printer is as follows: If your model has color LCD monitor If your model has monochrome LCD monitor...
Page 123 2. Enter the information according to the instructions on the authentication screen, and then select Log in 3. When printer addition complete message appears, select OK The printer addition process ends, and the main screen of Canon Inkjet Cloud Printing Center appears.
Page 124 Note • If you select Cancel, the printer selection status does not change and the main screen of Canon Inkjet Cloud Printing Center appears. Adding a PIXMA/MAXIFY Cloud Link User...
Page 125: Adding A Pixma/Maxify Cloud Link User
Adding a PIXMA/MAXIFY Cloud Link User Several people can use one printer. This section describes the user addition procedure and the user privileges. Adding a user 1. On the service screen, select Manage users from 2. Select Add user...
Page 126 Note • When you select Add user, the service first checks whether the maximum number of users has been reached. If new users can be added, the user registration screen appears. • The maximum number of users that can be added for 1 printer is 20. 3.
Page 127 6. Register a password for logging in to the Canon Inkjet Cloud Printing Center. On the My Account Registration screen, enter you desired password into Password and Password (Confirmation) and select Next. Important • There are character restrictions for the Password, as shown below.
Page 128 7. Enter Nickname Enter any user name that you want to use. Important • The user name entry field has the following character restrictions: • The user name must be between 1 and 20 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[¥]^_`{|}~). (Alphabets are case-sensitive) 8.
Page 129 A Standard user can check printer information and start apps. For information about the functions that each user can use, refer to the "Canon Inkjet Cloud Printing Center window". If you are using MAXIFY Cloud Link from the printer, select Multiuser mode in the Mng.
Page 130 • To set Multiuser mode without sending a notification e-mail, select Cancel. Troubleshooting Canon Inkjet Cloud Printing Center...
Page 131: Troubleshooting Canon Inkjet Cloud Printing Center
If the information is still not updated, then check that the product is connected to the Internet. If you do not receive the registration e-mail You may have entered a different e-mail address during the user registration of Canon Inkjet Cloud Printing Center.
Page 132 To display printer information, go to the Online Manual home page, and see "Checking Printer Information" for your model. After resetting the printer, repeat the user registration of Canon Inkjet Cloud Printing Center from the beginning. If you cannot print Check the following if you cannot print.
Page 133 Internet connection, and then re-submit the print job. Printing starts on its own even if you do not do anything A third party may be able to illegally use the Canon Inkjet Cloud Printing Center services. If your model has color LCD monitor...
Page 134: Print Easily From A Smartphone Or Tablet With Canon Print Inkjet/Selphy
Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/ SELPHY Use the "Canon PRINT Inkjet/SELPHY" application to easily print photos saved on a smartphone or tablet (iOS or Android) wirelessly. Canon PRINT Inkjet/SELPHY can be downloaded from App Store and Google Play.
Page 135: Printing With Windows Rt
When the connection is complete, the Canon Inkjet Print Utility software, which allows you to specify detailed print settings, is downloaded automatically. By using Canon Inkjet Print Utility, you can check the Printer status and specify detailed print settings. (The available functions will differ depending on your usage environment and connection method.)
Page 136: Handling Paper, Ink Tanks, Etc
Handling Paper, Ink Tanks, etc. Loading Paper Paper Sources Loading Plain Paper / Photo Paper Loading Envelopes Replacing Ink Tanks Replacing Ink Tanks Checking Ink Status on the LCD...
Page 137: Loading Paper
Loading Paper Paper Sources Loading Plain Paper / Photo Paper Loading Envelopes...
Page 138: Paper Sources
Paper Sources Types and Sizes of Paper You Can Use Paper can be loaded in cassette 1 (A) and in cassette 2 (B). On top, cassette 1 (A) holds all sizes of paper that are compatible with the printer, such as plain paper, photo paper, and envelopes.
Page 139 D: Lock position for stowing the cassette Set to position D when the printer will not be used for some time, or before shipping it. In this position, the cassette is flush against the surface of the printer. Note that paper cannot be loaded in this position. E: Lock position for A4 or Letter-sized paper or smaller Set to position E for paper of A4 or Letter size or smaller.
Page 141: Loading Plain Paper / Photo Paper
Loading Plain Paper / Photo Paper Load paper in cassette 1 or cassette 2. * This example demonstrates loading in cassette 1, but paper is loaded the same way in cassette 2. Important • Paper may jam if you test printing by cutting plain paper into smaller sizes, such as 4" x 6" (10 x 15 cm) or 5"...
Page 142 3. Slide the front (A) and right (B) paper guides out to make room for the paper. 4. Load the stack of paper printing-side DOWN, centered on the cassette. Important • Always load paper in portrait orientation (C). Loading paper in landscape orientation (D) may cause paper jams.
Page 143 Feeding problems may occur if the paper is touching the protrusion (E). • To load paper 5" x 7" (13 x 18 cm) or smaller, lift the tab (F) on the paper guide. (Only cassette 1 can be used for paper of this size.) •...
Page 144 Note • Do not load sheets of paper past the load limit mark (H). • Keep the stack height below the paper guide tabs (I). 7. Insert the cassette. Push the cassette into the printer until it stops. After you insert the cassette, a screen for registering paper information for the cassette is displayed on the LCD.
Page 145 8. Press the OK button. 9. Use the button to select the size of paper in the cassette, and then press the OK button. Note • Current page size and media type settings are marked with a Paper Settings 10. Use the button to select the type of paper in the cassette, and then press the OK button.
Page 146 Note • Before printing, select the size and type of loaded paper on the print settings screen of the printer driver.
Page 147: Loading Envelopes
Loading Envelopes Load envelopes in cassette 1. Once you have set up the printer driver correctly, addresses are automatically rotated and printed to suit the envelope orientation. Important • Do not use the following envelopes. These kinds of envelops may become stuck or cause the printer to malfunction.
Page 148 3. Slide the front (A) and right (B) paper guides out to make room for the paper. 4. Load the envelopes face-DOWN, centered in cassette 1. The flap will face up, as shown below. Up to 10 envelopes can be loaded at once. Note •...
Page 149 5. Align the front paper guide (A) with the edge of the envelopes. 6. Slide the right paper guide (B) to align the right and left guides with both edges of the envelopes. Do not set the paper guides too firmly against the envelopes, which may cause feeding problems. Note •...
Page 150 8. Press the OK button. 9. Use the button to select the size of envelopes in the cassette, and then press the OK button. Note • Current page size and media type settings are marked with a Paper Settings 10. Use the button to select Envelope, and then press the OK button.
Page 151 Note • Before printing, select the size and type of loaded envelopes on the print settings screen of the printer driver.
Page 152: Replacing Ink Tanks
Replacing Ink Tanks Replacing Ink Tanks Checking Ink Status on the LCD...
Page 153: Replacing Ink Tanks
Replacing Ink Tanks In the case of warnings or errors caused by low ink levels, messages appear on the LCD to notify you. Respond to the message as needed. Message Appears Note • If printing is faint or affected by white streaks even when there is enough ink, see Maintenance Procedure.
Page 154 • If you leave the front cover open for more than 60 minutes, the print head holder will move to the right. In this case, close the front cover and open it again. Note • If a warning about ink tank replacement appears, check the message and press the OK button. 2.
Page 155 Important • Do not touch the contact (C) or interface (D) of the ink tank. 4. Insert the new ink tank, aligning it with the installation guide (E) on the printer.
Page 156 Important • The ink tank will not fit in the wrong position. Check the label under the installation position, and install the ink tank in the correct position. 5. Push the ink tank in firmly until it clicks into place. 6.
Page 157 • Installed ink tanks cannot be removed until a replacement message appears. 7. Close the front cover. After ink tank replacement, the printer starts mixing the ink automatically. Wait until this noise stops. (Mixing takes 1–2 minutes.) Note • Respond to any error messages as needed. Message Appears •...
Page 158: Checking Ink Status On The Lcd
Checking Ink Status on the LCD You can also check ink status on the LCD. A symbol appears in area A in case of any messages about the remaining ink level. Example: Ink tank is running low. Prepare a new ink tank. Note •...
Page 159: Maintenance
Maintenance If Printing Is Faint or Uneven Performing Maintenance Functions from Your Computer (Windows) Performing Maintenance Functions from Your Computer (Mac OS) Cleaning...
Page 160: If Printing Is Faint Or Uneven
If Printing Is Faint or Uneven Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Deep Print Head Cleaning Aligning the Print Head...
Page 161: Maintenance Procedure
Maintenance Procedure Follow these steps to restore print quality if printing becomes faint or uneven, colors are incorrect, or printing results are not as expected (as when parallel lines are not printed parallel). Note • Increasing the print quality in the printer driver may give better results. Changing the Print Quality and Correcting Image Data (Windows) Changing the Print Quality and Correcting Image Data (Mac OS)
Page 162 Note • If printing problems remain even after step 4, turn the printer off, wait at least 24 hours, and perform deep print head cleaning again. If the problem is still not resolved, the print head may be damaged. Contact the service center. To Correct Misalignment: Align the print head.
Page 163: Printing The Nozzle Check Pattern
Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether ink is being ejected correctly from the print head nozzles. Note • If ink runs out as the nozzle check pattern is printed, an error message appears on the LCD. Message Appears What you will need: one sheet of A4 or Letter-sized plain paper 1.
Page 164: Examining The Nozzle Check Pattern
Examining the Nozzle Check Pattern Examine the nozzle check pattern and clean the print head if necessary. 1. Check for any missing lines in pattern A or horizontal white streaks in pattern B. C: Number of pages printed to date If pattern A has missing lines: The print head must be cleaned.
Page 165: Cleaning The Print Head
Cleaning the Print Head Clean the print head if the nozzle check pattern has missing lines or horizontal white streaks. Cleaning unclogs nozzles and restores the print head to a better condition. However, because print head cleaning consumes ink, this operation is advisable only when necessary. Note •...
Page 166: Deep Print Head Cleaning
Deep Print Head Cleaning If standard print head cleaning does not improve print quality, try deep print head cleaning. However, because deep print head cleaning consumes more ink, this operation is advisable only when necessary. Note • Deep print head cleaning can also be performed from a computer. When using a computer, you can also select the ink group for deep cleaning.
Page 167: Aligning The Print Head
Aligning the Print Head If printed images seem distorted, as when parallel lines are not printed parallel, align the print head. Note • If ink runs out as the print head alignment sheet is printed, an error message appears on the LCD. Message Appears What you will need: one sheet of A4 or Letter-sized plain paper (recycled paper is acceptable)* * Use white paper that is clean on both sides.
Page 168 Aligning the Print Head Position Manually (Mac OS)
Page 169: Performing Maintenance Functions From Your Computer (Mac Os)
Performing Maintenance Functions from Your Computer (Mac OS) Cleaning the Print Heads Printing a Nozzle Check Pattern Aligning the Print Head Position Checking the Ink Status from Your Computer...
Page 170: Cleaning The Print Heads
The procedure for cleaning the print head is as follows: Cleaning 1. Select Cleaning from the pop-up menu on the Canon IJ Printer Utility 2. Click the Cleaning icon When the dialog opens, select the ink group for which cleaning is to be performed.
Page 171 1. Select Cleaning from the pop-up menu on the Canon IJ Printer Utility 2. Click the Deep Cleaning icon When the dialog opens, select the ink group for which deep cleaning is to be performed.
Page 172: Printing A Nozzle Check Pattern
The procedure for printing a nozzle check pattern is as follows: Nozzle Check 1. Select Test Print from the pop-up menu on the Canon IJ Printer Utility 2. Click the Nozzle Check icon The confirmation message appears. Before printing the nozzle check pattern, check the following items: On some printer models, pressing the tank cover open button on the printer opens the tank cover.
Page 173: Aligning The Print Head Position
The procedure for performing automatic print head alignment is as follows: Print Head Alignment 1. Select Test Print from the pop-up menu on the Canon IJ Printer Utility 2. Click the Print Head Alignment icon A message is displayed. 3. Load paper in the printer Load one sheet of A4 size or Letter size plain paper into the cassette 1.
Page 174: Aligning The Print Head Position Manually
Check the Align heads manually check box. 3. Apply the settings Click Apply and when the confirmation message appears, click OK. 4. Select Test Print from the pop-up menu on the Canon IJ Printer Utility 5. Click the Print Head Alignment icon A message is displayed.
Page 175 Enter the numbers of the patterns with the least amount of streaks in the associated boxes, and click Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks. (A) Least noticeable vertical streaks (B) Most noticeable vertical streaks 9.
Page 176 Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal stripes. (A) Least noticeable horizontal stripes (B) Most noticeable horizontal stripes • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks.
Page 177: Checking The Ink Status From Your Computer
You can check the detailed information such as the remaining ink level and the ink tank types of your model. 1. Select Ink Level Information from the pop-up menu on the Canon IJ Printer Utility An illustration of the ink types and their status is displayed.
Page 178: Cleaning
Cleaning Cleaning Exterior Surfaces Cleaning Paper Feed Rollers Cleaning Inside the Printer (Bottom Plate Cleaning) Cleaning Cassette Pads...
Page 179: Cleaning Exterior Surfaces
Cleaning Exterior Surfaces Using a soft, dry cloth such as an eyeglass cloth, gently wipe the surfaces clean. Smooth out any wrinkles in the cloth before you begin. Important • Before cleaning the printer, turn it off and unplug it. •...
Page 180: Cleaning Paper Feed Rollers
Cleaning Paper Feed Rollers Dusty or dirty paper feed rollers may prevent correct feeding. In this case, clean the paper feed rollers. However, because cleaning causes roller wear, perform cleaning only when necessary. What you will need: three sheets of A4 or Letter-sized plain paper 1.
Page 181 9. Press the Back button to exit. If the problem remains after you clean the paper feed rollers, contact the service center.
Page 182: Cleaning Inside The Printer (Bottom Plate Cleaning)
Cleaning Inside the Printer (Bottom Plate Cleaning) Remove stains inside the printer as follows. Clean this way regularly, because any dust or excess ink in the printer may get on your printouts. What you will need: one sheet of A4 or Letter-sized plain paper* * Use a new sheet of paper.
Page 183 5. Pull out the output tray extension and open the paper output support. 6. Press the Setup button, use the button to select Maintenance, and then press the OK button. LCD and Operation Panel 7. Use the button to select Bottom cleaning, and then press the OK button. The paper now cleans inside the printer as it passes through.
Page 184: Cleaning Cassette Pads
Cleaning Cassette Pads If the pad in a cassette becomes dirty or covered with paper dust, multiple sheets of paper may be ejected at once. Clean cassette pads as follows. What you will need: cotton swab 1. Pull out cassette 1 or cassette 2 and remove the paper. 2.
Page 185: Overview
Overview Safety Safety Precautions Regulatory Information WEEE (EU & EEA) Main Components and Their Use Main Components Power Supply LCD and Operation Panel Changing Settings Changing Printer Settings from Your Computer (Windows) Changing Printer Settings from Your Computer (Mac OS) Changing Settings from Operation Panel Changing Printer's Setting Using Web Browser Network Connection...
Page 186 Ensuring Optimal Printing Results Ink Tips Printing Tips Check Paper Settings Before Printing Set Cassette Paper Information After Loading Paper Canceling Print Jobs Keeping Print Quality High Transporting Your Printer Legal Restrictions on Printing Specifications...
Page 187: Safety
Safety Safety Precautions Regulatory Information WEEE (EU&EEA)
Page 188: Safety Precautions
Safety Precautions Choosing a location • Do not install the printer in a location that is unstable or subject to excessive vibration. • Do not install the printer in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source.
Page 189: Regulatory Information
20cm between the radiator and persons body (excluding extremities: hands, wrists, feet and ankles) and must not be colocated or operated with any other antenna or transmitter. Canon U.S.A., Inc. One Canon Park Melville, New York 11747...
Page 190 (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment and meets RSS-102 of the IC radio frequency (RF) Exposure rules.
Page 192: Weee (Eu&Eea)
For more information about where you can drop off your waste equipment for recycling, please contact your local city office, waste authority, approved WEEE scheme or your household waste disposal service. For more information regarding return and recycling of WEEE products, please visit www.canon- europe.com/weee.
Page 193 U kunt ook het schema voor de afvoer van afgedankte elektrische en elektronische apparatuur (AEEA) raadplegen. Ga voor meer informatie over het inzamelen en recyclen van afgedankte elektrische en elektronische apparatuur naar www.canon- europe.com/weee.
Page 194 Si desea más información acerca de la devolución y reciclado de RAEE, visite la web www.canon-europe.com/weee. Només per a la Unió Europea i a l’Espai Econòmic Europeu (Noruega, Islàndia i Liechtenstein) Aquest símbol indica que aquest producte no s’ha de llençar a les escombraries de la llar, d’acord amb la...
Page 195 Yderligere oplysninger om, hvor du kan bortskaffe dit elektronikaffald med henblik på genanvendelse, får du hos de kommunale renovationsmyndigheder. Yderligere oplysninger om returnering og genanvendelse af affald af elektrisk og elektronisk udstyr får du ved at besøge www.canon- europe.com/weee.
Page 196 Du kan få mer informasjon om hvor du kan avhende utrangert utstyr til resirkulering ved å kontakte lokale myndigheter, et godkjent WEEE-program eller husholdningens renovasjonsselskap. Du finner mer informasjon om retur og resirkulering av WEEE-produkter på www.canon-europe.com/weee. Vain Euroopan unionin sekä ETA:n (Norja, Islanti ja Liechtenstein) alueelle.
Page 197 úřad vaší obce, správní orgán vykonávající dozor nad likvidací odpadu, sběrny OEEZ nebo služba pro odvoz komunálního odpadu. Další informace týkající se vracení a recyklace OEEZ naleznete na adrese www.canon-europe.com/weee. Csak az Európai Unió és az EGT (Norvégia, Izland és Liechtenstein) országaiban...
Page 198 WEEE lub skontaktować się z przedsiębiorstwem zajmującym się wywozem odpadów domowych. Więcej informacji o zwracaniu i recyklingu zużytego sprzętu elektrycznego i elektronicznego znajduje się w witrynie www.canon-europe.com/weee. Platí len pre štáty Európskej únie a EHP (Nórsko, Island a Lichtenštajnsko) Tento symbol znamená, že podľa Smernice 2012/19/EÚ...
Page 199 į savo miesto valdžios institucijas, atliekų tvarkymo organizacijas, patvirtintų EEĮ atliekų sistemų arba jūsų buitinių atliekų tvarkymo įstaigų atstovus. Išsamesnės informacijos apie EEĮ atliekų grąžinimo ir perdirbimo tvarką galite rasti apsilankę tinklalapyje www.canon- europe.com/weee. Samo za Evropsko unijo in EGP (Norveška, Islandija in Lihtenštajn)
Page 200 OEEO. Če želite več informacij o vračanju in recikliranju izdelkov v skladu z direktivo OEEO, obiščite www.canon-europe.com/weee. Само за Европейския съюз и ЕИП (Норвегия, Исландия и Лихтенщайн) Този...
Page 201 şi reciclarea produselor DEEE, vizitaţi www.canon-europe.com/ weee. Samo za Europsku uniju i EEZ (Norveška, Island i Lihtenštajn) Ovaj simbol pokazuje da se ovaj proizvod ne smije odlagati s kućnim otpadom sukladno WEEE Direktivi (2012/19/EC) i vašem nacionalnom zakonu. Ovaj proizvod je potrebno predati na posebno mjesto za sakupljanje otpada, npr.
Page 202: Main Components And Their Use
Main Components and Their Use Main Components Power Supply LCD and Operation Panel...
Page 203: Main Components
Main Components Front View Rear View Inside View Operation Panel...
Page 204: Front View
Front View (1) operation panel Used to adjust settings or operate the printer. Operation Panel (2) front cover Open to replace ink tanks or clear internal paper jams. (3) paper output tray Pull out to support printed documents. The tray covers the cassette when extended. Normally, leave the tray out.
Page 205: Rear View
Rear View (1) rear cover Open to clear paper jams. (2) power cord connector Connect the supplied power cord. (3) wired LAN connector Connect an Ethernet cable to use the printer in a local network. (4) USB port Connect the USB cable for a direct connection with a computer. Important •...
Page 206: Inside View
Inside View (1) ink tank eject lever Push up to remove ink tanks. (2) print head holder The print head is pre-installed. Note • For instructions on replacing ink tanks, see Replacing Ink Tanks.
Page 207: Operation Panel
Operation Panel * Here, all operation panel indicators are shown lit for the purpose of illustration. (1) LCD (Liquid Crystal Display) Displays messages, menu items, and operating status. (2) ON button Turns the printer on or off. Turning the Printer On and Off (3) POWER lamp Remains lit after flashing when the printer is turned on.
Page 208: Power Supply
Power Supply Confirming that the Power Is On Turning the Printer On and Off Checking the Power Plug/Power Cord Unplugging the Printer...
Page 209: Confirming That The Power Is On
Confirming that the Power Is On The POWER lamp is lit when the printer is on. Even if the LCD is off, as long as the POWER lamp is lit, the printer is on. Note • After you turn the printer on, it requires a warm-up period of about 20 seconds before any operations. Wait until the standby screen is displayed.
Page 210: Turning The Printer On And Off
Turning the Printer On and Off Turning the printer on 1. Press the ON button to turn the printer on. The POWER lamp flashes and then remains lit. Confirming that the Power Is On Note • After you turn the printer on, it requires a warm-up period of about 20 seconds before any operations.
Page 211 Note • You can set the printer to turn off automatically after a specified period when no print jobs are received from a computer. This feature is enabled by default. From your printer Turning on/off Printer Automatically From your computer Managing the Printer Power (Windows) Managing the Printer Power (Mac OS)
Page 212: Checking The Power Plug/Power Cord
Checking the Power Plug/Power Cord Disconnect the power plug/power cord and check it once a month to ensure that it is not affected by these problems. • Excessively hot • Corroded • Bent • Worn • Cracked or split Caution •...
Page 213: Unplugging The Printer
Unplugging the Printer Always follow these steps when unplugging the printer. Important • Unplug the printer only after pressing the ON button and confirming that the POWER lamp is off. Unplugging the printer while the POWER lamp is still on may cause the print head to dry out or become clogged, which may affect print quality.
Page 214: Lcd And Operation Panel
LCD and Operation Panel Press the Setup button (A) on the operation panel to display the Setup menu screen, from which you can select a variety of functions and settings. Selecting Items in Menus or Settings On the menu or settings screen, use the button (B) to select an item or option, and then press the OK button (C) to continue.
Page 215 Press the OK button (C). Use the button (B) to change the setting, and then press the OK button (C).
Page 216: Changing Settings
Changing Settings Changing Printer Settings from Your Computer (Windows) Changing Printer Settings from Your Computer (Mac OS) Changing Settings from Operation Panel Changing Printer's Setting Using Web Browser...
Page 217: Changing Printer Settings From Your Computer (Mac Os)
Changing Printer Settings from Your Computer (Mac OS) Registering a Changed Printing Profile Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode...
Page 218: Registering A Changed Printing Profile
Registering a Changed Printing Profile You can name and register the printing profile you made in the Print Dialog. The registered printing profile can be called up from Presets to be used. You can also delete the unnecessary printing profile. The procedure for registering a printing profile is as follows: Registering a Printing Profile 1.
Page 219 Deleting Unnecessary Printing Profile 1. Select the printing profile to be deleted In the print dialog, select Show Presets... in the Presets section. Then in the dialog that appears, select the name of the printing profile to be deleted. 2. Delete the printing profile Click Delete, and click OK.
Page 220: Managing The Printer Power
The Power Off function turns off the printer. When you use this function, you will not be able to turn the printer on from the printer driver. 1. Select Power Settings from the pop-up menu on the Canon IJ Printer Utility 2. Execute power off Click Power Off, and when the confirmation message appears, click OK.
Page 221 4. Apply the settings When the confirmation message appears, click OK. The setting is enabled after this. When you want to disable this function, select Disable from the list according to the same procedure.
Page 222: Reducing The Printer Noise
The procedure for using the quiet mode is as follows: 1. Select Quiet Settings from the pop-up menu on the Canon IJ Printer Utility Note • If the computer is unable to communicate with the printer, a message may be displayed because the computer cannot access the function information that was set on the printer.
Page 223 Important • You can set the quiet mode from the printer or the printer driver. No matter how you use to set the quiet mode, the mode is applied when you perform operations from the printer or printing from the computer. 3.
Page 224: Changing The Printer Operation Mode
Check this check box to prevent paper abrasion. Align heads manually Usually, the Print Head Alignment function of Test Print on the pop-up menu in the Canon IJ Printer Utility is set to automatic head alignment, but you can change it to manual head alignment.
Page 225: Changing Settings From Operation Panel
Changing Settings from Operation Panel Changing Settings from Operation Panel Setting Items on Operation Panel Output settings LAN settings Dev. user settings Firmware update Cassette settings Reset setting Web service setup System information Quiet setting Turning on/off Printer Automatically...
Page 226: Changing Settings From Operation Panel
Changing Settings from Operation Panel This section describes the procedure to change the settings in the Device settings screen, taking the steps to specify Prevent abrasion as an example. Note • The * (asterisk) on the LCD indicates the current setting. Make sure printer is turned on.
Page 227: Setting Items On Operation Panel
Setting Items on Operation Panel Items for Printer Dev. user settings Web service setup Turning on/off Printer Automatically Quiet setting Items for Paper/Printing Output settings Cassette settings Paper Settings Items for Maintenance/Management System information Firmware update LAN settings Reset setting...
Page 228: Output Settings
Output settings Select this setting item from Device settings on Setup menu. • Prevent abrasion Use this setting only if the print surface becomes smudged. Important • Be sure to set this back to OFF after printing since it may result in lower printing speed or lower print quality.
Page 229: Lan Settings
LAN settings Select this setting item from Device settings on Setup menu. • Change LAN Enables either wireless LAN, wired LAN, or direct connection. You can also disable all. • Wireless LAN setup Selects the setup method for wireless LAN connection. Note •...
Page 230 Printing Network Settings Important • The network settings printout contains important information about your network. Handle it with care. • Other settings Important • You cannot select the items below when LAN inactive is selected for Change LAN. ◦ TCP/IP settings Performs IPv4 or IPv6 setting.
Page 231 Selecting Active allows you to enable discontinuous reception when using wired LAN. Note • Depending on the router you are using, discontinuous reception may not be enabled even though Active is selected. • Discontinuous reception is enabled only while the printer is on standby. (The LCD is in the screen saver mode.)
Page 232: Dev. User Settings
Dev. user settings Select this setting item from Device settings on Setup menu. • Date/time setting Sets the current date and time. • DST setting Enables/disables the summer time setting. If you select ON, you can select additional sub-settings. This setting may not be available depending on the country or region of purchase.
Page 233 • Device info sending Selects whether you will send the printer usage information to Canon. The information sent to Canon will be utilized to develop better products. Select ON to send the printer usage information to Canon.
Page 234: Timezone List
Timezone List Time zone Country or region (UTC-12:00) Baker Island, Howland Island (UTC-11:00) American Samoa, Niue (UTC-10:00) Hawaii, Western area of Aleutian Islands (UTC-9:00) Alaska (UTC-8:00) US/Canada/Mexico (Pacific Time) (UTC-7:00) US/Canada/Mexico (Mountain Time) (UTC-6:00) US/Canada/Mexico (Central Time) (UTC-5:00) US/Canada/Mexico (Eastern Time), Cuba, Peru (UTC-4:30) Venezuela (UTC-4:00)
Page 235 (UTC+11:00) Russia (Vladivostok), Solomon Islands, New Caledonia (UTC+12:00) Russia (Magadan), New Zealand, Fiji, Kiribati (Gilbert Islands) (UTC+12:45) New Zealand (Chatham Island) (UTC+13:00) Tonga, Kiribati (Phoenix Islands), Samoa (From 2011/12/31), Tokelau (From 2011/12/31) (UTC+14:00) Kiribati (Line Islands)
Page 236: Firmware Update
Firmware update Select this setting item from Device settings on Setup menu. You can update the firmware of the printer, check the firmware version, or perform settings of a notification screen. Note • Only Current version is available when LAN is disabled or while you are using the printer with direct connection.
Page 237: Cassette Settings
Cassette settings Select this setting item from Device settings on Setup menu. By registering the paper size and the media type loaded in the cassette, you can prevent the printer from misprinting by displaying the message before printing starts when the paper size or the media type of the loaded paper differs from the print settings.
Page 238: Reset Setting
Returns the settings such as the paper size, media type, or other setting items back to the default. The LAN settings are not returned back to the default. • Device info sending Applies the setting not to send the device information to Canon. • All data Reverts all settings you made to the machine/printer back to default.
Page 239: Web Service Setup
Web service setup Select this setting item from Setup menu. The following setting items are available. • GoogleCloudPrint Registers/Deletes the printer to/from Google Cloud Print. • IJCloudPrintingCtr Registers/Deletes the printer to/from Canon Inkjet Cloud Printing Center.
Page 240: System Information
System information Select this setting item from Setup menu. • Current version Displays the current firmware version. • Printer name Displays the printer name currently specified. • Serial number Displays the printer serial number.
Page 241: Quiet Setting
Quiet setting Enable this function on the printer if you want to reduce the operating noise, such as when printing at night. Follow the procedure below to perform setting. Make sure printer is turned on. 2. Press Setup button. The Setup menu screen is displayed. 3.
Page 242: Turning On/Off Printer Automatically
Turning on/off Printer Automatically You can enable the printer to turn on/off automatically considering the environment Turning on Printer Automatically Turning off Printer Automatically Turning on Printer Automatically You can enable the printer to turn on automatically when printing data is sent to the printer. Make sure printer is turned on.
Page 243 Note • You can select whether you turn off the printer automatically from the operation panel of the printer or the printer driver.
Page 244: Changing Printer's Setting Using Web Browser
Changing Printer's Setting Using Web Browser Changing Settings Using Web Browser Changeable Setting Items Using Web Browser Setting Password Setting Mail Server Receiving Printer Status by E-mail...
Page 245: Changing Settings Using Web Browser
Changing Settings Using Web Browser You can check the printer status and change the printer settings using the web browser on your smartphone, tablet, or computer. To check the printer status and to change the printer settings, display "Remote UI" on the web browser. Note •...
Page 246 Note • If you display Remote UI for the first time on your smartphone, tablet, or computer, the network setting information will be required in a subsequent operation. 3. Open web browser on your smartphone, tablet, or computer and enter IP address. Enter as following in the URL field of the web browser.
Page 247 For details on setting password, see Setting Password. 7. Check printer status and change printer settings. For changeable setting items, see below. Changeable Setting Items Using Web Browser 8. When you finish checking printer status and changing printer settings, select Log off. 9.
Page 248: Registering Printer's Root Certificate To Web Browser
Registering Printer's Root Certificate to Web Browser If the printer's root certificate has not been registered to the web browser, a message to warn you that the secure connection is not guaranteed may appear. When you display Remote UI for the first time on your smartphone, tablet, or computer, download the root certificate, and then register it to the web browser.
Page 249 8. Select Next on Certificate Import Wizard screen. 9. If Completing the Certificate Import Wizard appears, select Finish. Security Warning screen is displayed. 10. Make sure that thumbprint on Security Warning screen matches printer's thumbprint. For printer's thumbprint, check "Certificate fingerprint(SHA-1)" column or "Certificate fingerprint(SHA-256)"...
Page 250 Downloading the root certificate is started and then Downloading Certificate screen is displayed. 2. Specify certificate name, and then select OK. The root certificate registration is completed. Note • If PIN or password is not set as security type, the attention screen may appear. Select OK, and then set the security type to PIN or password.
Page 251 Note • If a password is set on your device, entering a password may be required. 3. Select Install. 4. Select Install on displayed dialog. The root certificate registration is completed.
Page 252: Changeable Setting Items Using Web Browser
Changeable Setting Items Using Web Browser Note • The items described here and the items displayed in the web browser may differ in display order. • The item which can be used is different in administrator mode or in standard user mode. Items for Security Security (Item for administrator) This function allows you to specify the password, the standard user mode settings, the operation...
Page 253 Receiving Printer Status by E-mail Note • Some of the menu is available only when you logged on in administrator mode. AirPrint settings This function allows you to specify the AirPrint settings, such as position information. Web service connection setup (Item for administrator) This function allows you to register to Google Cloud Print or IJ Cloud Printing Center, or delete a registration.
Page 254: Setting Password
Setting Password Each of passwords for administrator and standard user can be set. When logging on with password for administrator, all settings can be changed. When logging on with password for standard user, some of the settings can be changed. When logging on with password for administrator, you can restrict the function for standard user.
Page 255 Important • The following character restrictions apply to the password: • Set the password by using 4 to 32 characters. • The allowed characters are single-byte alphanumeric characters. • For security reasons, we recommend you use 6 and more alphanumeric characters. 7.
Page 256: Setting Mail Server
Setting Mail Server To use mail function, specify the mail server settings. Note • If you did not specify the time zone setting using the printer's operation panel, a message to inform you that the correct time may not be reflected on the sent e-mail appears. We recommended that you set the time zone setting using the printer's operation panel.
Page 257 Enter the password for sending to perform the authentication. POP before SMTP Select if you send e-mail with POP before SMTP authentication. Next, you can specify the following settings. • Incoming mail server (POP3) Enter the address of your POP server. •...
Page 258: Receiving Printer Status By E-Mail
Receiving Printer Status by E-mail You receive the printer status information such as the remaining ink level and the error from the printer. Note • Specify the mail server settings in advance. Setting Mail Server • If you did not specify the the date and time setting using the printer's operation panel, the date and time may not be reflected on the sent e-mail.
Page 259 The resending setting is completed.
Page 260: Network Connection
Network Connection Network Connection Tips...
Page 261: Network Connection Tips
Network Connection Tips Default Network Settings Another Printer Found with Same Name Connecting to Another Computer via LAN/Changing from USB to LAN Connection Printing Network Settings Changing LAN Connection Method/Changing Wireless LAN Connection Method...
Page 262: Default Network Settings
Enable/disable IPv6 Active Enable/disable WSD Active Timeout setting 1 minute Enab./disab. Bonjour Active Service name Canon iB4100 series LPR setting Active DRX setting (Wired LAN) Active RAW protocol Active LLMNR Active ("XX" represents alphanumeric characters.) * Default value depends on printer. To check value, use operation panel.
Page 263 *1 "ab" is specified at random and "XX" represents last two digits of printer's MAC address. (The value is specified when the printer is turned on for the first time.) *2 The password is specified automatically when the printer is turned on for the first time. *3 "ZZZZZZ"...
Page 264: Another Printer Found With Same Name
Another Printer Found with Same Name When the printer is found during setup, other printers with the same name may appear on the results screen. Select a printer with checking the printer settings against those on detection result screen. • For Windows: Check the printer's MAC address or serial to select the correct printer from the results.
Page 265: Connecting To Another Computer Via Lan/Changing From Usb To Lan Connection
For Windows: To add a computer to connect to the printer on a LAN or to change from USB to LAN connection, perform setup using the Setup CD-ROM or follow the instructions on the Canon website. For Mac OS: To connect an additional computer to the printer via LAN, or to change from USB to LAN connection,...
Page 266: Printing Network Settings
Printing Network Settings Use the operation panel to print the printer's current network settings. Important • The network settings printout contains important information about your network. Handle it with care. Make sure printer is turned on. Load three sheets of A4 or Letter-sized plain paper. 3.
Page 267 Signal Strength Signal strength 0 to 100 [%] TCP/IPv4 TCP/IPv4 Enable IP Address IP address XXX.XXX.XXX.XXX Subnet Mask Subnet mask XXX.XXX.XXX.XXX Default Gateway Default gateway XXX.XXX.XXX.XXX TCP/IPv6 TCP/IPv6 Enable/Disable Link Local Address Link local address XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Link Local Prefix Length Link local prefix length Manual Setting Manual setting...
Page 268 IPsec *3 IPsec setting Active Security Protocol *3 Security method ESP/ESP & AH/AH Direct Connection Direct connection Enable/Disable Connection Connection status Active/Inactive SSID SSID Direct Connection SSID Password Password Direct Connection password (10 alphanumeric characters) Channel Channel Encryption Encryption method Authentication Authentication method WPA2-PSK...
Page 269 Link Local Prefix Length Link local prefix length Manual Setting Manual setting Enable/Disable IP Address *2 IP address XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Subnet Prefix Length Subnet prefix length Stateless Address1 *2 Stateless address 1 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Stateless Prefix Length1 *2 Stateless prefix length 1 Stateless Address2 *2 Stateless address 2 XXXX:XXXX:XXXX:XXXX...
Page 270 WSD Printing WSD printing setting Enable/Disable WSD Timeout Timeout 1/5/10/15/20 [min] LPD Printing LPD printing setting Enable/Disable RAW Printing RAW printing setting Enable/Disable Bonjour Bonjour setting Enable/Disable Bonjour Service Name Bonjour service name Bonjour service name (Up to 52 alphanumeric characters) LLMNR LLMNR setting...
Page 271: Changing Lan Connection Method/Changing Wireless Lan Connection Method
Follow either procedure below to change LAN connection method (wired or wireless). • For Windows: ◦ Use the Setup CD-ROM or follow the instructions on the Canon website to redo setup. ◦ Press the Setup button, select Device settings > LAN settings > Change LAN and select Wireless LAN or Wired LAN.
Page 272 Follow instructions on your smartphone or tablet. 6. If message saying setup is completed appears, press OK button. • For Mac OS: Follow the instructions on the Canon website to redo setup.
Page 273: Network Communication (Mac Os)
Network Communication (Mac OS) Checking and Changing Network Settings Network Communication Tips...
Page 274: Checking And Changing Network Settings
Checking and Changing Network Settings IJ Network Tool Canon IJ Network Tool Screen Canon IJ Network Tool Menus Changing Settings in Wireless LAN Sheet Changing WEP Detailed Settings Changing WPA or WPA2 Detailed Settings Changing Settings in Wired LAN Sheet...
Page 275: Ij Network Tool
• Do not print when IJ Network Tool is running. • If the firewall function of your security software is turned on, a message may appear warning that Canon software is attempting to access the network. If the warning message appears, set the security software to always allow access.
Page 276: Canon Ij Network Tool Screen
Canon IJ Network Tool Screen This section describes the items displayed on the Canon IJ Network Tool screen. 1. Utilities Modifies the settings of the printer. Select to change the network name (SSID) settings. Setup Sets up the printer. If you setup the printer from scratch, connect your computer and the printer with a USB cable.
Page 277 4. Configuration... Enabled when Utilities is selected. Click to display the Configuration screen to configure settings of the selected printer. Note • This item has the same function as Configuration... in the Settings menu.
Page 278: Canon Ij Network Tool Menus
• If the printer is being used from another computer, a screen is displayed informing you of this condition. Note • This item has the same function as Update in the Canon IJ Network Tool screen. Network Information Displays the Network Information screen to confirm the network settings of the printer.
Page 279 Set up printer's direct connection... You can change or check the direct connection (access point mode) settings. Changing Settings in Direct Connection Note • You can use this function only when you are using a computer compatible with the wireless LAN. •...
Page 280: Changing Settings In Wireless Lan Sheet
Changing Settings in Wireless LAN Sheet To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the printer after modifying the settings.
Page 281 AirPort Network (Infra) Connects the printer to the wireless LAN with a wireless router. Direct Connection Connects external wireless communication devices (e.g. computers, smartphones, or tablets) to the printer using it as an access point (wireless router). Note • When Direct Connection is displayed on Network Type:, you cannot change the settings on the Wireless LAN sheet or the Admin Password sheet.
Page 282 If a network password (WEP) has not been set, the WEP Details screen is displayed automatically. To change WEP settings set before, click Configuration... to display the screen. Changing WEP Detailed Settings Use WPA/WPA2 Transmission is encrypted using a network key you specified. The security has been strengthened more than WEP.
Page 283 1. Detected Wireless Routers: The signal strength from the wireless router, encryption type, name of wireless router, and the radio channel can be confirmed. Important • If you connect to a network that is not protected with security measures, there is a risk of disclosing data such as your personal information to a third party.
Page 284: Changing Wep Detailed Settings
Changing WEP Detailed Settings Note • This function is not available depending on the printer you are using. To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the printer after modifying the settings.
Page 285 Key Format ASCII 5 characters 13 characters Hexadecimal (Hex) 10 digits 26 digits 2. Key Length: Select either 64 bit or 128 bit. 3. Key Format: Select either ASCII or Hex. 4. Key ID: Select the Key ID (index) set to the wireless router. Note •...
Page 286: Changing Wpa Or Wpa2 Detailed Settings
Changing WPA or WPA2 Detailed Settings Note • This function is not available depending on the printer you are using. To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the printer after modifying the settings.
Page 287 • If the printer cannot communicate with the computer after the encryption type of the printer was switched, make sure encryption types for the computer and the wireless router match that set to the printer. Note • This printer supports WPA/WPA2-PSK (WPA/WPA2-Personal) and WPA2-PSK (WPA2-Personal).
Page 288: Changing Settings In Wired Lan Sheet
Changing Settings in Wired LAN Sheet Note • This function is not available depending on the printer you are using. • Enable the wired LAN setting of the printer to change the settings in the Wired LAN sheet. Start up IJ Network Tool. 2.
Page 289: Changing Settings In Admin Password Sheet
Changing Settings in Admin Password Sheet Note • You cannot change the settings when using the direct connection (access point mode). Start up IJ Network Tool. 2. Select printer in Printers:. 3. Click Configuration... button. 4. Click Admin Password button. The Admin Password sheet is displayed.
Page 290 6. Click OK. A screen is displayed asking you for confirmation before the settings are sent to the printer. If you click OK, the settings are sent to the printer and the Transmitted Settings screen is displayed. Enter Password Screen The following screen is displayed if an administrator password is set to the printer.
Page 291: Monitoring Wireless Network Status
Monitoring Wireless Network Status Note • This function is not available depending on the printer you are using. • When using the printer over the wired LAN, you cannot monitor network status. Start up IJ Network Tool. 2. Select printer in Printers:. 3.
Page 292 • Check that there are no sources of radio interference near the printer and the wireless router. The wireless connection may use the same frequency band as microwave ovens and other sources of radio interference. Try to keep the printer and the wireless router away from such sources.
Page 293: Changing Settings In Direct Connection
Changing Settings in Direct Connection Note • This function is not available depending on the printer you are using. • Depending on the printer you are using, "Direct connection" may be referred to as "Access point mode" in the manuals. •...
Page 294 Important • You cannot change the encryption method or password depending on the printer you are using. If you cannot change the settings from the screen above, you can update the SSID (access point name) and password at the same time using the operation panel (You cannot change the encryption method.).
Page 295: Initializing Network Settings
Canon website. Note • You can change the network settings of the printer using IJ Network Tool with USB connection after initializing the LAN settings. To change the network settings using Canon IJ Network Tool, enable wireless LAN in advance.
Page 296: Viewing Modified Settings
Viewing Modified Settings The Confirmation screen is displayed after you modified the printer settings on the Configuration screen. When you click OK on the Confirmation screen, the following screen is displayed for confirming the modified settings. 1. Settings: A list of changes made in the Configuration screen is displayed.
Page 297: Network Communication Tips
Network Communication Tips Using Card Slot over Network Technical Terms Restrictions...
Page 298: Using Card Slot Over Network
Using Card Slot over Network Note • This function is not available depending on the printer you are using. To confirm whether this function is available with your printer, refer to List of Function for Each Model. Mounting Card Slot as Network Drive Restrictions on Card Slot Use over Network Mounting Card Slot as Network Drive The card slot must be mounted to use it over a network.
Page 299 Restrictions on Card Slot Use over Network • You cannot write data to a memory card in the card slot over a network. You can only read data from a memory card. • The card slot can be shared by multiple computers, if the printer is connected to a network. Multiple computers can read files from a memory card in the card slot at the same time.
Page 300: Technical Terms
Technical Terms In this section, technical terms used in the manual are explained. • • • • • • • • • • • • • • • • • Access point mode The printer is used as an access point to connect external wireless communication devices (e.g. computers, smartphones, or tablets) in an environment where no access point (wireless router) is available.
Page 301 The printer automatically changes its authentication method to match the wireless router. ◦ Open System In this authentication method, the communication partner is authenticated without using WEP key even if Use Password (WEP) is selected. ◦ Shared Key In this authentication method, the communication partner is authenticated using the WEP key that was set for encryption.
Page 302 • IEEE802.11b International standard for wireless LAN using the 2.4 GHz frequency range with a throughput of up to 11 Mbps. • IEEE802.11g International standard for wireless LAN using the 2.4 GHz frequency range with a throughput of up to 54 Mbps.
Page 303 • Link Quality The status of the connection between the wireless router and the printer excluding noise (interference) is indicated with a value from 0 to 100%. • LPR A platform-independent printing protocol used in TCP/IP networks. It does not support bidirectional communication.
Page 304 • Router A relay device to connect to another network. • Signal Level The strength of the signal received by the printer from the wireless router is indicated with a value from 0 to 100%. • SSID Unique label for wireless LAN. It is often represented such as a network name or a wireless router name.
Page 305 • USB Serial interface designed to enable you to "hot-swap" devices, i.e., by plugging and unplugging them without turning off the power. • WEP/WEP Key An encryption method employed by IEEE 802.11. Shared security key used to encrypt and decrypt data sent over wireless networks.
Page 306 This printer supports WPA2 Personal. ◦ Passphrase This encrypted key is used to perform WPA2 Personal authentication. The passphrase should be a string of 8 to 63 alphanumeric characters or a 64-digit hexadecimal value. • WPS (Wi-Fi Protected Setup) WPS is a standard for easy and secure establishment of a wireless network. There are 2 primary methods used in the Wi-Fi Protected Setup: PIN entry: a mandatory method of setup for all WPS certified devices Push button configuration (PBC): an actual push button on the hardware or through a simulated push...
Page 307: Restrictions
Restrictions If you use a printer over the wireless LAN, the printer may recognize nearby wireless systems, you should set a network key (WEP or WPA/WPA2) to the access point to encrypt wireless transmission. Wireless communication with a product that does not comply with the Wi-Fi standard cannot be guaranteed. Connecting with too many computers may affect the printer performance, such as printing speed.
Page 308: Ensuring Optimal Printing Results
Ensuring Optimal Printing Results Ink Tips Printing Tips Check Paper Settings Before Printing Set Cassette Paper Information After Loading Paper Canceling Print Jobs Keeping Print Quality High Transporting Your Printer...
Page 309: Ink Tips
Ink is sometimes consumed for purposes other than printing. When you use the Canon printer for the first time after you install the bundled ink tanks, the printer consumes a small amount of ink in the amount to enable printing by filling the nozzles of the Print Head with ink.
Page 310: Printing Tips
Printing Tips Check status before printing • Is the print head in good condition? Clogged print head nozzles make printing fainter, which affects print quality and wastes paper. To check the print head, print the nozzle check pattern. Maintenance Procedure •...
Page 311: Check Paper Settings Before Printing
Check Paper Settings Before Printing Before printing, complete paper settings from a computer. Paper comes in many varieties. Some is specially coated for high-quality photo printing, while other paper is designed for documents. Each type of paper has specific preset settings that determine details such as ink application and usage and the distance from nozzles, which ensures optimal print quality for the paper.
Page 312: Set Cassette Paper Information After Loading Paper
Set Cassette Paper Information After Loading Paper When you insert a cassette after loading paper, a screen for setting the type and size of paper is displayed. Set the paper information for the cassette, indicating the type and size of paper loaded. To prevent incorrect printing, the printer can compare paper information entered for the cassette to print job paper settings to ensure they match.
Page 313: Canceling Print Jobs
Canceling Print Jobs Do not press the ON button to cancel print jobs Pressing the ON button to turn off the printer during printing may prevent the printer from printing again if print jobs are not cleared internally. Press the Stop button to cancel printing.
Page 314: Keeping Print Quality High
Keeping Print Quality High The key to maintaining optimal print quality is preventing the print head from drying out or becoming clogged. To ensure print quality, follow these tips. Note • On some paper, ink may run if you mark over it with a highlighter or water-based marker, or if water or sweat comes into contact with printed areas.
Page 315: Transporting Your Printer
Transporting Your Printer Take these precautions when relocating the printer for changing your living place or repairing it. Important • Place the printer upright in a sturdy box and pack it with sufficient cushioning to protect it in transit. • With the print head and ink tank set still installed, press the ON button to turn off the printer. This enables automatic capping of the print head, which prevents it from drying out.
Page 316: Legal Restrictions On Printing
Legal Restrictions on Printing Printing or modifying printed copies of the following may be punishable under law. This list is non-exhaustive. When in doubt, check with a local legal representative. • Paper money • Money orders • Certificates of deposit •...
Page 317: Specifications
Specifications General Specifications Printing resolution (dpi) 600 (horizontal) x 1200 (vertical) Interface USB Port: Hi-Speed USB *1 LAN Port: Wired LAN: 100BASE-TX / 10BASE-T Wireless LAN: IEEE802.11n / IEEE802.11g / IEEE802.11b *2 *1 A computer that complies with Hi-Speed USB standard is required. Since the Hi-Speed USB interface is fully upwardly compatible with USB 1.1, it can be used at USB 1.1.
Page 318 * With the Print Head and ink tanks installed. Print Head/Ink Total 4352 nozzles (BK 1280 nozzles, C/M/Y 512 x 6 nozzles) Network Specifications Communication protocol SNMP (supports Canon-MIB), TCP/IP Wired LAN Supported Standards: IEEE802.3u (100BASE-TX) / IEEE802.3 (10BASE-T) Transfer speed: 10 M/100 Mbps (auto switching) Wireless LAN Supported Standards: IEEE802.11n / IEEE802.11g / IEEE802.11b...
Page 319 The necessary amount of hard disk space may be changed without notice. Display XGA 1024 x 768 Other Supported OS Some functions may not be available with each OS. Refer to the Canon web site for details on operation with iOS, Android, and Windows RT. Mobile Printing Capability Apple AirPrint...
Page 320: Information About Paper
Information about Paper Supported Media Types Paper Load Limit Unsupported Media Types Handling Paper Print Area Print Area Standard Sizes Envelopes...
Page 321: Supported Media Types
• For details on page sizes and media types, access the Canon website. • Genuine Canon paper is not available in some countries or regions. Note that in the United States, Canon paper is not sold by model number. Instead, purchase paper by name.
Page 322 - Maximum size: 8.50 x 14.00 inches (216.0 x 355.6 mm) Paper Weight You can use paper in the following weight range. • 17 to 28 lb (64 to 105 g /m ) (plain paper other than genuine Canon paper)
Page 323: Paper Load Limit
4" x 6" (10 x 15 cm): 20 sheets Matte Photo Paper <MP-101> A4, Letter: 10 sheets 4" x 6" (10 x 15 cm): 20 sheets Paper other than Genuine Canon Paper Common Name Cassette 1 Cassette 2 Paper Output Tray Plain Paper (including recycled pa- Approx.
Page 324 *2 Feeding from a loaded stack of paper may leave marks on the printed side or prevent efficient feeding. In this case, load one sheet at a time. *3 Normal feeding at maximum capacity may not be possible with some types of paper, or under very high or low temperature or humidity.
Page 325: Unsupported Media Types
Unsupported Media Types Do not use the following paper. Not only will print quality be poor, the paper may jam or cause the printer to malfunction. • Paper that is folded, curled, or wrinkled • Paper that is damp • Plain paper or notepad paper cut to a smaller size •...
Page 326: Handling Paper
Handling Paper • Be careful not to rub or scratch the surfaces of any types of paper when handling. • Hold the paper as closely as possible to its edges and try not to touch the printing surface. The print quality may be degraded if the printing surface is smudged with sweat or oil that comes from your hands.
Page 327: Print Area
Print Area Print Area Standard Sizes Envelopes...
Page 328: Print Area
Print Area To maintain print quality, the printer leaves a margin around the edges of paper. The printable area is inside this margin. (recommended print area): Print within this area, when possible. (printable area): You can also print in this area. However, feeding precision or print quality may be affected.
Page 329: Standard Sizes
Standard Sizes Size Print Area (width x height) Letter 8.00 x 10.69 inches (203.2 x 271.4 mm) Legal 8.00 x 13.69 inches (203.2 x 347.6 mm) Executive 6.98 x 10.19 inches (177.4 x 258.7 mm) 3.87 x 5.51 inches (98.2 x 140.0 mm) 5.56 x 7.95 inches (141.2 x 202.0 mm) 8.00 x 11.38 inches (203.2 x 289.0 mm) 6.90 x 9.80 inches (175.2 x 249.0 mm)
Page 330 Letter, Legal, Foolscap C: 0.12 inch (3.0 mm) D: 0.20 inch (5.0 mm) E: 0.25 inch (6.4 mm) F: 0.25 inch (6.3 mm) Legal (India) C: 0.12 inch (3.0 mm) D: 0.20 inch (5.0 mm) E: 0.23 inch (5.9 mm) F: 0.23 inch (5.9 mm) Oficio C: 0.12 inch (3.0 mm)
Page 331: Envelopes
Envelopes Size Recommended Print Area (width x height) Envelope Com 10 3.68 x 8.50 inches (93.5 x 215.9 mm) Envelope DL 3.88 x 7.67 inches (98.8 x 194.6 mm) Envelope C5 5.94 x 8.02 inches (150.8 x 203.6 mm) Envelope Monarch 3.43 x 6.50 inches (87.2 x 165.1 mm) Recommended print area A: 0.5 inch (12.7 mm)
Page 332: Administrator Settings
Administrator Settings Sharing the Printer on a Network...
Page 333: Administrator Password
Administrator Password Depending on the printer you are using, an administrator password is specified at the time of purchase. The password is either "canon" or the printer serial number if it is specified. Model whose administrator password is specified as "canon":...
Page 334 For more on initializing the printer, search for "UG067" or "UG505" on your printer's Online Manual and see the instructions shown.
Page 335: Password And Cookie
Password and Cookie Password Cookie Password Enter the password when the authentication screen is displayed. Administrator Password You need to enter the user name as well as the password depending on the printer you are using. For more on the user name, see the link above. Important •...
Page 336 OS: Windows Vista SP2 or later Browser: Internet Explorer 9 or later / Google Chrome 41.0.2272.118m or later / Mozilla Firefox 37.0.1 or later...
Page 337: How To Locate Your Printer's Serial Number
How to locate your printer's serial number The serial number is printed on a white sticker attached to each printer. The serial number will consists of 9 alphanumeric characters (4 letters followed by 5 numbers). Example: Note • Depending on the printer you are using, you can check the serial number by printing out the network setting information of the printer.
Page 338: Registering Root Certificate To Web Browser
Registering Root Certificate to Web Browser When you display Remote UI for the first time on your smartphone, tablet, or computer, download the root certificate, and then register it to the web browser. The secure connection will be confirmed and a message will not appear.
Page 339: Printing
Printing Printing from Computer Printing from Smartphone/Tablet Paper Settings...
Page 340: Printing From Computer
Printing from Computer Printing from Application Software (Windows Printer Driver) Printing from Application Software (Mac OS Printer Driver) Printing Using Canon Application Software Printing Using a Web Service Printing from an AirPrint-enabled Printer with Mac...
Page 341: Printing From Application Software (Mac Os Printer Driver)
Printing from Application Software (Mac OS Printer Driver) Printing with Easy Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Updating the Printer Driver...
Page 342: Printing With Easy Setup
Printing with Easy Setup The simple setup procedure for carrying out appropriate printing on this printer is as follows: Printing with Easy Setup Check that the printer is turned on Load paper on the printer 3. Select the printer Select your model from the Printer list in the Print Dialog.
Page 343 5. Select Quality & Media from the pop-up menu 6. Select the media type For Media Type, select the same paper type loaded in the printer.
Page 344 7. Select the paper source Select Cassette (Auto Select), Cassette 1, or Cassette 2 that matches your purpose for Paper Source. Important • The paper source settings that can be selected may differ depending on the paper type and size. 8.
Page 345 Important • The print quality settings that can be selected may differ depending on a printing profile. 9. Complete the setup Click Print. When you execute print, the document will be printed in accordance with the type and size of the media.
Page 346 To check the current printer settings, select Quality & Media and click Printer Media Information. For details about the cassette paper information to be registered on the printer, see the following: • Paper Settings on the Printer Driver and the Printer (Media Type) •...
Page 347: Paper Settings On The Printer Driver And The Printer (Media Type)
Canon Red Label Superior <WOP111> Plain Paper Plain paper Canon Océ Office Colour Paper <SAT213> Plain Paper Plain paper Canon genuine papers (Photo Printing) Paper information registered on the Media name <Model No.> Media Type in the printer driver printer Photo Paper Plus Glossy II <PP-201>...
Page 348: Paper Settings On The Printer Driver And The Printer (Paper Size)
Paper Settings on the Printer Driver and the Printer (Paper Size) When you use this printer, selecting a paper size that matches the print purpose will help you achieve the best print results. You can use the following paper sizes on this printer. Paper Size in the printer driver Paper information registered on the printer US Letter...
Page 349: Various Printing Methods
Various Printing Methods Setting the Number of Copies and Printing Order Setting the Stapling Margin Scaling the Printing to Fit the Paper Size Scaled Printing Page Layout Printing Duplex Printing Setting Up Envelope Printing Printing on Postcards Switching the Paper Source to Match the Purpose Setting Paper Dimensions (Custom Size)
Page 350: Setting The Number Of Copies And Printing Order
Setting the Number of Copies and Printing Order Collate pages + Reverse Collate pages + Normal Reverse The procedure for specifying the number of copies and printing order is as follows: 1. Specify the number of copies to be printed Specify the number of copies to print from the Copies in the Print Dialog.
Page 351 5. Complete the setup Click Print. When you execute print, the specified number of copies will be printed with the specified printing order. Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver.
Page 352: Setting The Stapling Margin
Setting the Stapling Margin The procedure for setting the margin width and the staple side is as follows: 1. Select Margin from the pop-up menu on the Print Dialog 2. Set the margin width and the staple side If necessary, set the Margin width, and select a stapling position from the Stapling Side list. Note •...
Page 353: Scaling The Printing To Fit The Paper Size
Scaling the Printing to Fit the Paper Size The procedure for printing a document that is automatically enlarged or reduced to fit the page size to be used is as follows: 1. Check the paper size Check that the Paper Size in the Print Dialog is the same as the paper size that you set in the application software.
Page 354 5. Complete the setup Click Print. When you execute print, the document will be enlarged or reduced to fit to the page size.
Page 355: Scaled Printing
Scaled Printing The procedure for printing a document with pages enlarged or reduced is as follows: 1. Select the printer In the Page Setup Dialog, select your model name from the Format For list. 2. Set scaled printing Specify the scaling factor in the Scale box, and click OK. Note •...
Page 356: Page Layout Printing
Page Layout Printing The page layout printing function allows you to print more than one page image on a single sheet of paper. The procedure for performing page layout printing is as follows: 1. Select Layout from the pop-up menu in the Print Dialog 2.
Page 357 Flip horizontally Select this check box to reverse left and right of the document. 4. Complete the setup Click Print. When you execute print, the specified number of pages will be arranged on each sheet of paper in the specified order.
Page 358: Duplex Printing
Duplex Printing The procedure for printing data on both sides of one sheet of paper is as follows: 1. Set duplex printing Check the Two-Sided check box in the Print Dialog. 2. Select Layout from the pop-up menu on the Print Dialog...
Page 359 • After printing the front page, there is an ink drying wait time before starting to print the back page (Operation stops temporarily). Do not touch the paper during this time. You can change the ink drying wait time from Custom Settings in the Canon IJ Printer Utility. Note...
Page 360 Related Topic Changing the Printer Operation Mode...
Page 361: Setting Up Envelope Printing
Setting Up Envelope Printing The procedure for performing envelope printing is as follows: Load envelope into printer 2. Select paper size in print dialog For Paper Size, select Envelope #10, Envelope C5, Envelope DL, Envelope Monarch, Envelope You4, or Envelope You6. 3.
Page 362: Printing On Postcards
Printing on Postcards This section describes the procedure for postcard printing. Load postcard on the printer 2. Select paper size in the Print Dialog Select Postcard or Postcard Double from the Paper Size menu. Important • Return postcards can be used only when you print them from the computer. •...
Page 363: Switching The Paper Source To Match The Purpose
Switching the Paper Source to Match the Purpose In this printer, there are two paper sources, a cassette 1 and a cassette 2. You can facilitate printing by selecting a paper source setting that matches your media type or purpose. The procedure for setting paper source is as follows: 1.
Page 364 4. Complete the setup Click Print. When you execute print, the printer uses the specified paper source to print the data. Note • If the paper settings on the print dialog differ from the cassette paper information registered on the printer, an error may occur.
Page 365: Setting Paper Dimensions (Custom Size)
Setting Paper Dimensions (Custom Size) You can specify the height and width of paper when its size cannot be selected from the Paper Size menu. Such a paper size is called "custom size." The procedure for specifying a custom size is as follows: 1.
Page 366 To check the current printer settings, select Quality & Media and click Printer Media Information. For details about the cassette paper information to be registered on the printer, see the following: • Paper Settings on the Printer Driver and the Printer (Media Type) •...
Page 367: Changing The Print Quality And Correcting Image Data
Changing the Print Quality and Correcting Image Data Printing a Color Document in Monochrome Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Adjusting Color Balance...
Page 368: Printing A Color Document In Monochrome
Printing a Color Document in Monochrome The procedure for printing a color document in monochrome is as follows: 1. Select Quality & Media from the pop-up menu on the Print Dialog 2. Set grayscale printing Check the Grayscale Printing check box. 3.
Page 369: Specifying Color Correction
You can specify the color correction method suited to the type of document to be printed. Normally, the printer driver adjusts the colors by using Canon Digital Photo Color so that data is printed with color tints that most people prefer.
Page 370 Related Topics Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver)
Page 371 Adjusting Colors with the Printer Driver Describes the procedure for printing by using the color correction function of the printer driver. • To print using Canon Digital Photo Color The printer prints data with color tints that most people prefer, reproducing colors of the original image data and producing three-dimensional effects and high, sharp contrasts.
Page 372 You can specify the color correction function of the printer driver to print with color tints that most people prefer through the use of Canon Digital Photo Color. When printing from an application software that can identify ICC profiles and allows you to specify them, use a printing ICC profile in the application software, and select settings for color management.
Page 373 Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) When you print from Adobe Photoshop, Canon Digital Photo Professional, or any application software that can identify input ICC profiles and allows you to specify such profiles, printer uses the color management system (ColorSync) built-into Mac OS when printing.
Page 374 Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast...
Page 375 Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Print from an application software that cannot identify or specify input ICC profiles by using the color space of the input ICC profile (sRGB) found in the data. 1.
Page 376: Adjusting Color Balance
Adjusting Color Balance You can adjust the color tints when printing. Since this function adjusts color balance of the output by changing the ink ratios of each color, it changes the total color balance of the document. Use the application software when you want to change the color balance significantly.
Page 377 3. Complete the setup Click Print. When you execute print, the document is printed with the adjusted color balance. Important • When the Grayscale Printing check box is checked for Quality & Media, the color balance (Cyan, Magenta, Yellow) appear grayed out and are unavailable. •...
Page 378: Adjusting Brightness
Adjusting Brightness You can change the brightness of the overall image data during printing. This function does not change pure white or pure black but it changes the brightness of the intermediate colors. The following sample shows the print result when the brightness setting is changed. Light is selected Normal is selected Dark is selected...
Page 379 Important • If you select ColorSync for Color Matching, then the Brightness appears grayed out and is unavailable. Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Intensity Adjusting Contrast...
Page 380: Adjusting Intensity
Adjusting Intensity You can dilute (brighten) or intensify (darken) the colors of the overall image data during printing. The following sample shows the case when the intensity is increased so that all colors become more intense when the image data is printed. No adjustment Higher intensity The procedure for adjusting intensity is as follows:...
Page 381 Important • If you select ColorSync for Color Matching, then the Intensity appears grayed out and is unavailable. Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast...
Page 382: Adjusting Contrast
Adjusting Contrast You can adjust the image contrast during printing. To make the differences between the light and dark portions of images greater and more distinct, increase the contrast. On the other hand, to make the differences between the light and dark portions of images smaller and less distinct, reduce the contrast.
Page 383 Important • If you select ColorSync for Color Matching, then the Contrast appears grayed out and is unavailable. Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Intensity...
Page 384: Overview Of The Printer Driver
Page Setup Dialog Print Dialog Quality & Media Color Options Margin Canon IJ Printer Utility Opening the Canon IJ Printer Utility Maintenance of this Printer Display the Printing Status Screen Deleting the Undesired Print Job Instructions for Use (Printer Driver)
Page 385: Canon Ij Printer Driver
Canon IJ Printer Driver The Canon IJ printer driver (called printer driver below) is a software that is installed on your computer for printing data with this printer. The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer.
Page 386: How To Open The Printer Driver Setup Window
How to Open the Printer Driver Setup Window You can display the printer driver setup window from the application software you are using. Opening the Page Setup Dialog Use this procedure to set the page (paper) settings before printing. 1. Select Page Setup... from the File menu of the application software Page Setup Dialog opens.
Page 387: Page Setup Dialog
Page Setup Dialog In the Page Setup dialog, you configure the basic print settings such as the size of paper loaded in the printer or the scaling ratio. To open the Page Setup dialog, you typically select Page Setup... from the File menu of your application software.
Page 388: Print Dialog
Print Dialog In the Print dialog, you can set paper type, paper source and print quality to start printing. To open the Print dialog, you typically select Print... from the File menu of your application software. Printer Select the model to be used for printing. When you click Add Printer..., a dialog for specifying the printer opens.
Page 389 Layout You can set page layout printing. Use Reverse page orientation to change the paper orientation, and use Flip horizontally to print a mirror image of the document. You can also set duplex printing. Color Matching You can select the color correction method. Paper Handling You can set the pages to be printed on paper and the print order.
Page 390 Quality & Media This dialog allows you to create a basic print setup in accordance with the paper type. Unless special printing is required, normal printing can be performed just by setting the items in this dialog. Media Type Select the type of media to be used. You must select the type of media actually loaded in the printer.
Page 391 When you check the check box, both monochrome and color documents will be printed in monochrome. When printing a color document, be sure to uncheck the check box. Printer Media Information Displays paper size and media type that are set on printer. Note •...
Page 392 Color Options This dialog allows you to adjust the print color as you like. If the color of the printed image is not as expected, adjust the properties in the dialog and retry printing. The adjustments made here do not affect the colors of the original print data unlike application software dedicated to image processing.
Page 393 between white and black. Select from Light, Normal, or Dark, if necessary. Intensity Select this method to adjust the overall density of your print. To increase the overall intensity, drag the slider to the right. To decrease the overall intensity, drag the slider to the left.
Page 394 Margin This dialog allows you to set the stapling side and amount of margin for stapling multiple sheets of paper. Margin Specify the amount of margin space for stapling the paper. Enter a value between 0 inch (0 mm) to 1.2 inches (30 mm).
Page 395: Canon Ij Printer Utility
The Canon IJ Printer Utility allows you to perform printer maintenance or change the settings of the printer. What You Can Do with the Canon IJ Printer Utility You can switch between pages in Canon IJ Printer Utility by the pop-up menu. You can choose one of the following items from the pop-up menu.
Page 396 Opening the Canon IJ Printer Utility To open the Canon IJ Printer Utility, follow the steps below. 1. Open System Preferences, and select Printers & Scanners (Print & Scan) 2. Start the Canon IJ Printer Utility Select your model from the printer list, and click Options & Supplies..
Page 397 Maintenance of this Printer Cleaning the Print Heads Use Your Computer to Print a Nozzle Check Pattern Aligning the Print Head Position Checking the Ink Status from Your Computer Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode...
Page 398: Display The Printing Status Screen
Display the Printing Status Screen Check the print progress according to the following procedure: 1. Launch the printing status screen • If the print data has been sent to the printer The printing status screen opens automatically. To display the printing status screen, click the (the printer icon) displayed on the Dock.
Page 399: Deleting The Undesired Print Job
Deleting the Undesired Print Job If the printer does not start printing, canceled or failed print job data may be remaining. Delete unnecessary print jobs from the print status check screen. 1. Open System Preferences, and select Printers & Scanners (Print & Scan) 2.
Page 400: Instructions For Use (Printer Driver)
If Bonjour is selected, remaining ink level messages may differ from those indicated by Canon IJ Network. • If you install a Canon printer driver to OS X El Capitan v10.11, OS X Yosemite v10.10 or OS X Mavericks v10.9 and use a USB connection, the Add dialog may display several selections for Use.
Page 401: Updating The Printer Driver
Updating the Printer Driver Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver Installing the Printer Driver...
Page 402: Obtaining The Latest Printer Driver
Obtaining the Latest Printer Driver By updating the printer driver to the latest version of the printer driver, unresolved problems may be solved. You can access our website and download the latest printer driver for your model. Important • You can download the printer driver for free, but any Internet access charges incurred are your responsibility.
Page 403: Delete The Unnecessary Canon Ij Printer From The Printer List
The procedure to delete the unnecessary Canon IJ Printer from the printer list is as follows: You cannot delete the Canon IJ Printer unless you are logged in as a user with the administrative right. For information about an administrative user, refer to the user's manual for the Mac OS.
Page 404: Before Installing The Printer Driver
Before Installing the Printer Driver This section describes the items that you should check before installing the printer driver. You should also refer to this section if the printer driver cannot be installed. Checking the Personal Computer Settings • Terminate all running applications. •...
Page 405: Installing The Printer Driver
• You can download the printer driver for free, but you are responsible for paying any connection fees to the Internet. Related Topics Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver...
Page 406: Printing Using A Web Service
Printing Using a Web Service Using PIXMA/MAXIFY Cloud Link Printing with Google Cloud Print...
Page 407 Using PIXMA/MAXIFY Cloud Link By using PIXMA/MAXIFY Cloud Link, you can connect your printer to a cloud service, such as CANON iMAGE GATEWAY, Evernote, or Twitter, and use the following functions without using a computer: • Print images from a photo-sharing service •...
Page 408: Printing With Google Cloud Print
Printing with Google Cloud Print The printer is compatible with Google Cloud Print™ (Google Cloud Print is a service provided by Google Inc.). By using Google Cloud Print, you can print from anywhere with applications or services supporting Google Cloud Print. Sending Print Data and Printing via Internet Once you register the printer to Google Cloud Print, you can print from applications or services supporting Google Cloud Print without internet connection.
Page 409 Deleting Printer from Google Cloud Print LAN connection with the printer and internet connection are required to delete the printer from Google Cloud Print. Internet connection fees apply.
Page 410: Getting Google Account
Getting Google Account To print with Google Cloud Print, you need to get Google account and register the printer with Google Cloud Print in advance. Note • If you already have Google account, register the printer to Google Cloud Print. Registering Printer with Google Cloud Print Access to Google Cloud Print with the web browser on the computer or the mobile device and register the required information.
Page 411: Registering Printer With Google Cloud Print
(Chrome menu). 5. Select Show advanced settings... to display information. 6. Select Manage for Google Cloud Print. 7. When Canon iB4100 series and Add printers button are displayed, select Add printers. 8. When confirmation message for registering printer appears, select OK.
Page 412 Registration Using Printer Important • Entering the administrator password may be required depending on the range of administrator password. Make sure printer is turned on. 2. Press Setup button. The Setup menu screen is displayed. 3. Select Web service setup and press OK button. 4.
Page 413 Note • Perform the authentication process with your Google account which you have gotten in advance. 10. When message that registration is complete is displayed on printer's LCD, press OK button. When authentication process is complete properly, the registration items are displayed. When authentication process is complete, you can print the data with Google Cloud Print.
Page 414: Printing From Computer Or Smartphone With Google Cloud Print
Printing from Computer or Smartphone with Google Cloud Print When you send print data with Google Cloud Print, the printer receives the print data and prints it automatically. When printing from a smartphone, tablet, computer, or other external device by using Google Cloud Print, load paper into the printer in advance.
Page 415 2. Start Google Chrome browser on your computer. 3. Select Sign in to Chrome... from (Chrome menu). 4. Log in to your Google account. 5. Select Print... from (Chrome menu). 6. Select Change... next Destination. 7. Select Canon iB4100 series in Google Cloud Print. 8. Select Print.
Page 416 When the preparation for printing with Google Cloud Print is complete, the printer receives the print data and prints it automatically. When you want to print from Google Cloud Print immediately When the printer cannot receive the print data, or you want to start printing immediately, you can check whether there is a print job on the Google Cloud Print and start printing manually.
Page 417 5. Select Print... from (Chrome menu). 6. Select Change... next Destination. 7. Select Canon iB4100 series in Local Destinations. 8. Select Print. When the preparation for printing with Google Cloud Print is complete, the printer receives the print data and prints it automatically.
Page 418: Deleting Printer From Google Cloud Print
(Chrome menu). 5. Select Show advanced settings... to display information. 6. Select Manage for Google Cloud Print. 7. Select Manage next Canon iB4100 series on device list. 8. Select Delete. 9. When confirmation message for deleting printer appears, select OK.
Page 419 3. Select Web service setup and press OK button. 4. Select GoogleCloudPrint -> Delete from service. 5. When confirmation screen to delete printer is displayed, select Yes and press OK button. 6. When message that deletion is complete is displayed, press OK button.
Page 420 Printing from an AirPrint-enabled Printer with Mac Using AirPrint to print from your iPhone, iPad, iPod touch, or Mac. AirPrint enables you to print photos, email, Web pages and documents from iPhone, iPad, iPod touch, and Mac without the need to install drivers, or download apps or software. Note •...
Page 421 Note • If the printer's Auto Power On function is enabled, the printer is turned on automatically when it receives the print data. Load paper. 3. Perform printing on your application software. Print dialog appears. 4. Select your model name added as AirPrint printer from the Printer list in the Print Dialog. 5.
Page 422: Printing From A Device Equipped With Windows 10 Mobile
Printing from a Device Equipped with Windows 10 Mobile You can print from a device equipped with Windows 10 Mobile. This function enables you to print photos, email, Web pages and documents from Windows 10 without the need to install drivers, or download apps or software. Checking Your Environment First, check your environment.
Page 423: Printing From Smartphone/Tablet
Printing from Smartphone/Tablet Printing Directly from Smartphone/Tablet Printing Using a Web Service...
Page 424: Printing Directly From Smartphone/Tablet
Printing Directly from Smartphone/Tablet Android Print Printing from an AirPrint-enabled Printer with iOS Device Printing from a Device Equipped with Windows 10 Mobile Using Printer with Direct Connection...
Page 425: Android Print
You can print to a Canon printer from your Android smartphone or tablet by installing a printing plug-in. Installing Printing Plug-in • Installing Canon Print Service Canon Print Service is a printing plug-in for Android 4.4.2 or later, and is available for free on Google Play. Install the plug-in and activate it. Printing Using Canon Print Service •...
Page 426 Printing Using Mopria Print Service Important • The operation may differ depending on your Android device or your application. • Activate the plug-in after installing it to your Android device. The service is not enabled immediately after installing. • You can print using Mopria Print Service with wireless LAN or with the printer's direct connection. Make sure printer is turned on.
Page 427 Printing from an AirPrint-enabled Printer with iOS Device Using AirPrint to print from your iPhone, iPad, iPod touch, or Mac. AirPrint enables you to print photos, email, Web pages and documents from iPhone, iPad, iPod touch, and Mac without the need to install drivers, or download apps or software. Note •...
Page 428 4. Tap Print from menu options. 5. Select your model name from Printer on Printer Options. Important • Because some applications do not support AirPrint, Printer Options may not be displayed. If an application does not let you use printer options, you cannot print from that application.
Page 429 Note • Printer Options differ depending on the application that you are using. 6. When printing file type that has multiple pages, such as PDF file, tap Range and tap All Pages or select range of pages to be printed. 7.
Page 430 Load the envelope in vertically with the address side facing down so that the folded flap of the envelope will be faced up on the right side. Checking Print Status During printing, a Print Center icon is displayed in the list of recently used applications and you can use it to check the print progress.
Page 431: Using Printer With Direct Connection
Using Printer with Direct Connection You can connect devices (e.g. smartphone or tablet) to the printer by two methods below. • Wireless connection (connecting devices via a wireless router) • Direct wireless connection (connecting devices using direct connection) This section describes direct connection, which allows you to print by connecting the devices to the printer directly.
Page 432 6. Select Direct connection and press OK button. 7. Select Yes and press OK button. Note • Check the following items on Wireless router info. Use the button to display details. • Identifier (SSID) • Security setting and password • Printer's name which appears on a Wi-Fi Direct compatible device The password is required when connecting a device to the printer.
Page 433 • For more on printing from a device via wireless LAN, refer to the device's or application's instruction manual. • You can print from your smartphone or tablet by installing Canon PRINT Inkjet/SELPHY. Download it from App Store and Google Play.
Page 434 2. Press Setup button. The Setup menu screen is displayed. 3. Select Device settings and press OK button. The Device settings screen is displayed. 4. Select LAN settings and press OK button. 5. Select Direct connection and press OK button. 6.
Page 435: Printing Using A Web Service
Printing Using a Web Service Using PIXMA/MAXIFY Cloud Link Printing with Google Cloud Print...
Page 436 Using PIXMA/MAXIFY Cloud Link By using PIXMA/MAXIFY Cloud Link, you can connect your printer to a cloud service, such as CANON iMAGE GATEWAY, Evernote, or Twitter, and use the following functions without using a computer: • Print images from a photo-sharing service •...
Page 437 Printing with Google Cloud Print The printer is compatible with Google Cloud Print™ (Google Cloud Print is a service provided by Google Inc.). By using Google Cloud Print, you can print from anywhere with applications or services supporting Google Cloud Print. Sending Print Data and Printing via Internet Once you register the printer to Google Cloud Print, you can print from applications or services supporting Google Cloud Print without internet connection.
Page 438 Deleting Printer from Google Cloud Print LAN connection with the printer and internet connection are required to delete the printer from Google Cloud Print. Internet connection fees apply.
Page 439: Paper Settings
Paper Settings By registering the paper size and the media type loaded in the cassette, you can prevent the printer from misprinting by displaying the message before printing starts when the paper size or the media type of the loaded paper differs from the print settings. Note •...
Page 440 • When the paper settings for printing are different from the cassette paper information registered to the printer: ◦ Paper setting for printing: B5 ◦ Cassette paper information registered to the printer: A4 When you start printing, a message is displayed. Pressing the OK button displays the paper setting specified for printing under the message.
Page 441 Note • If you do not know what paper information to register to the printer, press the Back button when the screen to select the operation is displayed. When the previous screen is displayed, check the paper size and the media type and register them to the printer. •...
Page 442 Using PIXMA/MAXIFY Cloud Link By using PIXMA/MAXIFY Cloud Link, you can connect your printer to a cloud service, such as CANON iMAGE GATEWAY, Evernote, or Twitter, and use the following functions without using a computer: • Print images from a photo-sharing service •...
Page 443: Troubleshooting
Troubleshooting Frequently Asked Questions • Cannot Find Printer on Network • Cannot Find Printer while Using Wireless LAN • Printing Does Not Start • Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear • An Error Occurs • Print Results Are Unsatisfactory •...
Page 444 • Printing Is Slow • Printing Stops • Print Results Are Unsatisfactory • No Ink Comes Out • Paper Jams • Paper Does Not Feed Properly/"No Paper" Error • Automatic Duplex Printing Problems Error or Message Appears • An Error Occurs •...
Page 445: Network Communication Problems
Network Communication Problems Cannot Find Printer on Network Network Connection Problems Other Network Problems...
Page 446: Cannot Find Printer On Network
Cannot Find Printer on Network While performing printer setup: Cannot Find Printer on Check Printer Settings Screen Cannot Find Printer after Searching it on Printer Detection Screen During Setup Searching Printer by IP Address or Host Name During Setup (Windows) Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen While using printer: Cannot Find Printer while Using Wireless LAN...
Page 447: Cannot Find Printer On Check Printer Settings Screen
Cannot Find Printer on Check Printer Settings Screen • For Windows: If the printer cannot be found and the Check Printer Settings screen appears after searching the printer by Automatic search on the Search for Printers screen, click Redetect and search for the printer again by the IP address on the Search for Printers screen.
Page 448 Check 1: Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup Are printer and network device (router, etc.) turned on? Make sure the printer is turned on. Confirming that the Power Is On Make sure network device (router, etc.) is turned on. If printer or network device is off: Turn on printer or network device.
Page 449 Check 2: Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup Is printer set to allow wireless communication? Make sure the icon is displayed on the LCD. If icon is not displayed: • For Windows: The printer is not set to allow wireless communication. Click Wireless LAN Setup Information on the Check Printer Settings screen to check the status and turn on wireless communication on the printer.
Page 450 Check 3: Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup Is printer connected to wireless router? Use the icon on the LCD to make sure the printer is connected to the wireless router. icon is displayed: •...
Page 451 After connecting the printer to the wireless router, set up the network communication from the beginning. icon is displayed: Go to check 4. Check 4: Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup...
Page 452 Check 4: Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup Is printer's IP address specified correctly? If printer's IP address is not specified correctly, the printer may not be found. Make sure whether printer's IP address is not used for another device. To check the printer's IP address, print out the network settings information using the operation panel.
Page 453 If the printer is found, follow the instructions on the screen to continue to set up the network communication. • If no message appears: Cancel the setup, and then set the security software to allow Canon software below to access the network. ◦ For Windows: Setup.exe or Setup64.exe in the win >...
Page 454 Check 6: Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup Check wireless router settings. Check wireless router network connection settings, such as IP address filtering, MAC address filtering, and DHCP function. Make sure the same radio channel is assigned to the wireless router and the printer. To check the settings of the wireless router, see the instruction manual supplied with the wireless router or contact the manufacturer.
Page 455: Check 1: Cannot Find Printer On Check Printer Settings Screen During Wired Lan Setup
Check 1: Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup Is LAN cable connected, and are printer and router on? Make sure the LAN cable is connected. Make sure the printer is turned on. Confirming that the Power Is On Make sure the router is turned on.
Page 456: Check 2: Cannot Find Printer On Check Printer Settings Screen During Wired Lan Setup
Check 2: Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup Can you view any web pages on your computer? Make sure the computer and network device (router, etc.) are configured and the computer is connected to the network. If you cannot view any web pages: Click Cancel on the Check Printer Settings screen to cancel to set up the network communication.
Page 457: Check 3: Cannot Find Printer On Check Printer Settings Screen During Wired Lan Setup
Check 3: Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup Is printer set to allow wired communication? Make sure the icon is displayed on the LCD. If icon is not displayed: The printer is not set to allow wired communication. Turn on wired communication on the printer. Once you have turned on wired communication, redo the network communication setup from the beginning.
Page 458: Check 4: Cannot Find Printer On Check Printer Settings Screen During Wired Lan Setup
Check 4: Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup Is printer's IP address specified correctly? If printer's IP address is not specified correctly, the printer may not be found. Make sure whether printer's IP address is not used for another device. To check the printer's IP address, print out the network settings information using the operation panel.
Page 459: Check 5: Cannot Find Printer On Check Printer Settings Screen During Wired Lan Setup
If the printer is found, follow the instructions on the screen to continue to set up the network communication. • If no message appears: Cancel the setup, and then set the security software to allow Canon software below to access the network. ◦ For Windows: Setup.exe or Setup64.exe in the win >...
Page 460: Check 6: Cannot Find Printer On Check Printer Settings Screen During Wired Lan Setup
Check 6: Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup Check router settings. Check router network connection settings such as IP address filtering, MAC address filtering, and DHCP function. For more on checking the settings of the router, refer to the instruction manual supplied with the router or contact its manufacturer.
Page 461: Cannot Find Printer After Searching It On Printer Detection Screen During Setup
Cannot Find Printer after Searching it on Printer Detection Screen During Setup • For Windows: The printer could not be detected with the current setup method. Select Set up the network connection according to the guide radio button and click Next. The screen to show another setup method is displayed.
Page 462 Perform setup following the instructions on the screen.
Page 463: Searching Printer By Ip Address Or Host Name During Setup (Windows)
Searching Printer by IP Address or Host Name During Setup (Windows) If the printer cannot be found on the Select Printer screen, search for the printer by an IP address or host name. Select Specify the IP address and run the search radio button and click Next. The screen to select searching criteria appears.
Page 464 If firewall interferes with printer search: • If message appears: If a message appears warning that Canon software is attempting to access the network, set the security software to allow access. After allowing the software to access, specify the IP address or host name and search for printers again.
Page 465: Cannot Proceed Beyond Printer Connection Screen/Connect Cable Screen
Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen If you cannot proceed beyond the Printer Connection screen or the Connect Cable screen, check the following. Make sure USB cable is securely plugged in to printer and computer. Check1 Connect the printer and the computer using a USB cable as the illustration below. The USB port is located at the back of the printer.
Page 466 3. Turn off printer. 4. Restart computer. 5. Make sure you have no application software running. 6. Redo setup according to instructions on Canon website. Note • You can use the Setup CD-ROM to redo setup. • For Mac OS: 1.
Page 467: Cannot Find Printer While Using Wireless Lan
Make sure printer setup is complete. Check4 If it is not, perform setup. • For Windows: Use the Setup CD-ROM or follow the instructions on the Canon website. • For Mac OS: Follow the instructions on the Canon website. Look for printer again.
Page 468 Make sure security software's firewall is off. Check11 If your security software's firewall is on, a message may appear warning you that Canon software is attempting to access the network. If this warning message appears, set security software to always allow access.
Page 469 (SSID). (Mac OS) If the problem is not resolved, redo setup. • For Windows: Use the Setup CD-ROM or follow the instructions on the Canon website. • For Mac OS: Follow the instructions on the Canon website.
Page 470: Cannot Find Printer While Using Wired Lan
Cannot Find Printer while Using Wired LAN Make sure the printer is turned on. Check1 icon displayed on LCD? Check2 If the icon is not displayed, select Wired LAN on Change LAN in LAN settings under Device settings. Make sure LAN cable is connected properly. Check3 Make sure the printer is connected to the router with the LAN cable.
Page 471: Network Connection Problems
Network Connection Problems Printer Suddenly Cannot Be Used Network Key Unknown Administrator Password Set for Printer Unknown Printer Cannot Be Used After Replacing Wireless Router or Changing Its Settings Printing Is Slow Cannot Access to Internet on Wireless LAN from Communication Device Ink Level Not Shown on Printer Status Monitor (Windows)
Page 472: Printer Suddenly Cannot Be Used
Printer Suddenly Cannot Be Used Cannot Communicate with Printer Following Network Settings Change Cannot Communicate with Printer via Wireless LAN Cannot Communicate with Printer Using Direct Connection Cannot Communicate with Printer via Wired LAN Cannot Print from Network Computer Cannot Communicate with Printer Following Network Settings Change It may take a while for the computer to obtain an IP address, or you may need to restart your computer.
Page 473 Make sure security software's firewall is off. Check8 If your security software's firewall is on, a message may appear warning you that Canon software is attempting to access the network. If this warning message appears, set security software to always allow access.
Page 474 Cannot Communicate with Printer Using Direct Connection Make sure the printer is turned on. Check1 Is the icon displayed on the LCD? Check2 If the icon is not displayed, select Device settings, LAN settings, Change LAN in this order and select Yes for Direct connection to enable direct connection following the on-screen instructions.
Page 475 If the LAN cable is connected to the WAN side of the router, connect the cable to the LAN side of the router. If the problem is not resolved, redo setup. • For Windows: Use the Setup CD-ROM or follow the instructions on the Canon website to redo setup. • For Mac OS: Follow the instructions on the Canon website.
Page 476: Network Key Unknown
Network Key Unknown WPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot Connect Setting an Encryption Key WPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot Connect For more on setting up a wireless router, see the instruction manual provided with the wireless router or contact its manufacturer.
Page 477 To communicate with a wireless router that uses automatically generated WEP keys, you must set the printer to use the key generated by the wireless router, entering it in hexadecimal format. ◦ For Windows: When the WEP Details screen appears after you click Search... on the Protocol Settings (Wireless LAN) screen in IJ Network Device Setup Utility, follow the on-screen instructions to set the WEP key length, format, and the number.
Page 478: Administrator Password Set For Printer Unknown
Select All data to restore administrator password to default. Reset setting After initializing the printer settings, redo setup. • For Windows: Use the Setup CD-ROM or follow the instructions on the Canon website. • For Mac OS: Follow the instructions on the Canon website.
Page 479: Printer Cannot Be Used After Replacing Wireless Router Or Changing Its Settings
Changing Its Settings When you replace a wireless router, redo the network setup for the printer. • For Windows: Use the Setup CD-ROM or follow the instructions on the Canon website. • For Mac OS: Follow the instructions on the Canon website.
Page 480 With Encryption On, Cannot Communicate with Printer After Changing Encryption Type at Wireless Router If you change the encryption type for the printer and it subsequently cannot communicate with the computer, make sure the encryption type for the computer and the wireless router matches the type set for the printer.
Page 481: Printing Is Slow
Printing Is Slow Printer may be printing out a large job from another computer. Check1 When using wireless LAN, make sure the printer is not placed too far away Check2 from the wireless router. Place the wireless router and printer where there are no obstacles between them. Wireless communication between different rooms or floors is generally poor.
Page 482: Cannot Access To Internet On Wireless Lan From Communication Device
Cannot Access to Internet on Wireless LAN from Communication Device Is your device connected to printer using direct connection? Check1 If your device is connected to the printer using direct connection, you cannot access to the Internet. Turn off direct connection and connect your device to the wireless router. For details, see the instruction manual provided with your device and wireless router.
Page 483: Ink Level Not Shown On Printer Status Monitor (Windows)
Ink Level Not Shown on Printer Status Monitor (Windows) Use the printer driver with bidirectional communication. Select Enable bidirectional support in the Ports sheet of the properties dialog box of the printer driver. How to Open the Printer Driver Setup Window...
Page 484: Other Network Problems
Other Network Problems Message Appears on Computer During Setup Checking Network Information Restoring to Factory Defaults...
Page 485: Message Appears On Computer During Setup
Message Appears on Computer During Setup Screen to Enter Password Appears During Setup Encryption Settings Screen Appears When Wireless Router Selected "You have connected the printer to the non encrypted wireless network" Appears Screen to Enter Password Appears During Setup The following screen appears if the printer is set up for use with a network and an administrator password has been set.
Page 486 Encryption Settings Screen Appears When Wireless Router Selected This screen appears automatically if the selected wireless router is encrypted. Set the same encryption settings as those set for the wireless router. • For Windows: For more on encryption settings, see Performing/Changing Wireless LAN Settings. •...
Page 487: Checking Network Information
• For Windows: IJ Network Device Setup Utility Screen • For Mac OS: Canon IJ Network Tool Menus Checking Computer IP Address or MAC Address To check the IP Address or MAC address of your computer, follow the instructions below.
Page 488 When you are using wireless LAN on your computer, make sure Wi-Fi is selected as network interface. When you are using wired LAN, make sure Ethernet is selected. 3. Check the IP address or MAC address. Click TCP/IP to check the IP address. Click Hardware to check the MAC address.
Page 489 A message such as the following appears. 64 bytes from XXX.XXX.XXX.XXX: icmp_seq=0 ttl=64 time=3.394 ms 64 bytes from XXX.XXX.XXX.XXX: icmp_seq=1 ttl=64 time=1.786 ms 64 bytes from XXX.XXX.XXX.XXX: icmp_seq=2 ttl=64 time=1.739 ms --- XXX.XXX.XXX.XXX ping statistics --- 3 packets transmitted, 3 packets received, 0% packet loss If packet loss is 100%, communication is not taking place.
Page 490: Restoring To Factory Defaults
Initialization erases all network settings on the printer, making printing operation from a computer over a network impossible. To use the printer over a network again after restoring it to the factory defaults, use the Setup CD-ROM or follow the instructions on the Canon website to redo setup. • For Mac OS: Initialization erases all network settings on the printer, making printing operation from a computer over a network impossible.
Page 491: Problems While Printing From Smartphone/Tablet
Problems while Printing from Smartphone/Tablet Cannot Print from Smartphone/Tablet...
Page 492: Cannot Print From Smartphone/Tablet
Cannot Print from Smartphone/Tablet If you cannot print from your smartphone/tablet, it is possible that your smartphone/tablet cannot communicate with the printer. Check the cause of your problem according to the connection method. Cannot Communicate with Printer over Wireless LAN Cannot Communicate with Printer while It Is in Direct Connection Note •...
Page 493 Make sure printer is not too far away from wireless router. Check5 Locate the printer close enough to communicate with the wireless router. Check for obstructions. Check6 Wireless communication between different rooms or floors is generally poor. Move the printer and wireless router as necessary.
Page 494 Make sure there is no source of radio wave interference nearby. Check8 If a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby, it may cause interference. Place the printer as far away from the interference source as possible. Make sure 5 devices are already connected.
Page 495: Printing Problems
Printing Problems Printing Does Not Start Paper Jams Print Results Are Unsatisfactory No Ink Comes Out Paper Does Not Feed Properly/"No Paper" Error Automatic Duplex Printing Problems Printing Stops Cannot Print Using AirPrint...
Page 496: Printing Does Not Start
Printing Does Not Start Make sure printer is securely plugged in and press ON button to turn it on. Check1 The POWER lamp flashes while the printer is initializing. Wait until the POWER lamp stops flashing and remains lit. Note •...
Page 497 The printer will not print properly if you are using a printer driver for a different printer. • For Windows: Make sure "Canon XXX series" (where "XXX" is your printer's name) is selected in the Print dialog box. Note • To make the printer the one selected by default, select Set as Default Printer.
Page 498 Printer, Canon My Printer, and then select Diagnose and Repair Printer. Follow the on-screen instructions to set the correct printer port, and then select your printer's name. If the problem is not resolved, reinstall the printer driver from the Setup CD-ROM or the Canon website. Is print data extremely large? (Windows) Check8 Click Print Options on Page Setup sheet of the printer driver.
Page 499: Paper Jams
Paper Jams When paper jams, a troubleshooting message appears automatically. Take the appropriate action described in the message. • When a Support Code and a Message Are Displayed on Computer Screen: ◦ For Windows: ◦ For Mac OS: * The screen differs depending on the OS you are using. •...
Page 500 Note • You can also search for details on resolving the errors indicated by the support code shown. Search...
Page 501: Print Results Are Unsatisfactory
Print Results Are Unsatisfactory If the print results are unsatisfactory due to white streaks, misaligned lines, or uneven colors, check the paper and print quality settings first. Do page size and media type settings match size and type of loaded paper? Check1 If these settings do not match, it is not possible to obtain the proper result.
Page 502: Cannot Complete Printing
Cannot Complete Printing Select setting not to compress printing data. (Windows) Check1 If you select the setting not to compress the printing data with an application software you are using, the printing result may be improved. Click Print Options on Page Setup sheet of the printer driver. Select Do not allow application software to compress print data check box and click OK.
Page 503: Part Of Page Is Not Printed (Windows)
Part of Page Is Not Printed (Windows) Are you using automatic duplex printing? Check If you are using automatic duplex printing, the printable area at the top of the page will be 0.08 inches / 2 mm shorter than usual. Therefore, the bottom of the page may not be printed.
Page 504: Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear
Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear Paper Is Blank Printing Is Blurry Colors Are Wrong...
Page 505 • If problem is not resolved after performing print head deep cleaning twice: If print head deep cleaning does not resolve the problem, the print head may be damaged. Contact your nearest Canon service center to request a repair. When using paper with one printable surface, make sure paper is loaded with Check4 printable side facing down.
Page 506: Lines Are Misaligned
Lines Are Misaligned Check paper and print quality settings. Check1 Print Results Are Unsatisfactory Perform print head alignment. Check2 If printed lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Aligning the Print Head Note •...
Page 507: Lines Incomplete Or Missing (Windows)
Lines Incomplete or Missing (Windows) Are you using Page Layout Printing or Binding Margin function? Check1 When the Page Layout Printing or Binding margin function is in use, thin lines may not be printed. Try thickening the lines in the document. Is print data extremely large? Check2 Click Print Options on Page Setup sheet of the printer driver.
Page 508: Images Incomplete Or Missing (Windows)
Images Incomplete or Missing (Windows) Select setting not to compress printing data. Check1 If you select the setting not to compress the printing data with an application software you are using, the printing result may be improved. Click Print Options on Page Setup sheet of the printer driver. Select Do not allow application software to compress print data check box and click OK.
Page 509: Ink Blots / Paper Curl
Use Photo Paper to print photos. Check3 To print data with high color saturation such as photographs or images with dark colors, we recommend that you use Photo Paper Plus Glossy II or other Canon specialty paper. Supported Media Types...
Page 510: Paper Is Smudged / Printed Surface Is Scratched
Paper Is Smudged / Printed Surface Is Scratched Paper Is Smudged Smudged Edges Smudged Surface Printed Surface Is Scratched Check paper and print quality settings. Check1 Print Results Are Unsatisfactory Check paper type. Check2 Make sure you are using the right paper for what you are printing. Supported Media Types Correct curl before loading paper.
Page 511 1. Roll up paper in opposite direction to paper curl as shown below. 2. Check that paper is now flat. We recommend printing curl-corrected paper one sheet at a time. Note • Depending on paper type, the paper may smudge or may not feed properly even if it is not curled inward. Follow the instructions below to curl the paper outward up to 0.1 inch / 3 mm (B) in height before printing.
Page 512 ◦ For Mac OS: In the Canon IJ Printer Utility, select Custom Settings in the pop-up menu, select Prevent paper abrasion check box, and then click Apply. To open the Canon IJ Printer Utility, see Opening the Canon IJ Printer Utility.
Page 513 5. Check message and click OK. • For Mac OS: 1. Make sure printer is turned on. 2. Open Canon IJ Printer Utility. Opening the Canon IJ Printer Utility 3. Select Custom Settings in pop-up menu. 4. Drag Ink Drying Wait Time: slide bar to set wait time and click Apply.
Page 514: Back Of Paper Is Smudged
Back of Paper Is Smudged Check paper and print quality settings. Check1 Print Results Are Unsatisfactory Perform bottom plate cleaning to clean inside of printer. Check2 Cleaning Inside the Printer (Bottom Plate Cleaning) Note • During duplex printing or too much printing, ink may stain the inside of the printer.
Page 515: Uneven Or Streaked Colors
Uneven or Streaked Colors Uneven Colors Streaked Colors Check paper and print quality settings. Check1 Print Results Are Unsatisfactory Print nozzle check pattern and perform any necessary maintenance operations Check2 such as print head cleaning. Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles. For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing Is Faint or...
Page 516 • If problem is not resolved after performing print head deep cleaning twice: If print head deep cleaning does not resolve the problem, the print head may be damaged. Contact your nearest Canon service center to request a repair. Perform print head alignment.
Page 517: No Ink Comes Out
24 hours later. • If problem is not resolved after performing print head deep cleaning twice: If print head deep cleaning does not resolve the problem, the print head may be damaged. Contact your nearest Canon service center to request a repair.
Page 518: Paper Does Not Feed Properly/"No Paper" Error
Paper Does Not Feed Properly/"No Paper" Error Make sure paper is loaded. Check1 Loading Paper When loading paper, consider the following. Check2 • When loading two or more sheets of paper, flip through the paper before loading it. In addition, when you load paper with some paper remaining in the cassette, flip through the remaining paper and the newly loaded paper before loading.
Page 519 If two or more sheets of paper feed from cassette at once, clean inside of Check7 cassette. For information on cleaning the inside of the cassette, see Cleaning Cassette Pads. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.
Page 520: Automatic Duplex Printing Problems
Automatic Duplex Printing Problems Is automatic duplex printing selected? Check1 • For Windows: Make sure Duplex Printing and Automatic check boxes are selected on Page Setup sheet in the printer driver setup window. Duplex Printing • For Mac OS: Make sure Two-Sided check box is selected on the Print dialog. Duplex Printing Make sure loaded paper size is suitable for automatic duplex printing.
Page 521 Note • For Windows: To switch to manual duplex printing, follow the procedure below. Open the printer driver setup window, clear Automatic check box on Page Setup sheet, and reprint. When performing manual duplex printing, note the following. • If you are printing three or more pages of a document with manual duplex printing, one side of each sheet is printed first.
Page 522: Printing Stops
Printing Stops Is paper loaded? Check1 Make sure paper is loaded. If necessary, load paper. Do documents to be printed have many photographs or illustrations? Check2 It takes time for the printer and the computer to process large data such as photos or other graphics, so it may seem that the printer is not working.
Page 523: Cannot Print Using Airprint
Cannot Print Using AirPrint Make sure printer is turned on. Check1 If the printer is turned on, turn it off and back on, and then check whether the issue is resolved. Make sure printer is connected by LAN to same network subnet as AirPrint Check2 compliant device when printing over LAN.
Page 524: Mechanical Problems
Mechanical Problems Power Does Not Come On Power Shuts Off By Itself USB Connection Problems Cannot Communicate with Printer via USB LCD Is Off LCD Shows Wrong Language Print Head Holder Does Not Move to Replacement Position Printer Status Monitor Not Displayed (Windows)
Page 525: Power Does Not Come On
Make sure power plug is securely connected to printer, and then turn it back on. Check2 Unplug printer, leave it for at least 2 minutes, and then plug it back in and turn it Check3 on again. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 526: Power Shuts Off By Itself
• If you are using a Mac OS and if you do not want the printer to turn off automatically: Open Canon IJ Printer Utility, select Power Settings in the pop-up menu, and then select Disable for Auto Power Off on Auto Power.
Page 527: Usb Connection Problems
USB Connection Problems Printing Is Slow/Hi-Speed USB Connection Does Not Work/"This device can perform faster" Message Appears (Windows) If your system environment does not support Hi-Speed USB, the printer operates at the slower speed of USB 1.1. In this case, the printer works properly but printing speed may slow down due to the communication speed.
Page 528: Cannot Communicate With Printer Via Usb
Cannot Communicate with Printer via USB Make sure printer is turned on. Check1 Connect USB cable properly. Check2 As the illustration below, the USB port is at the back of the printer. Do not start IJ Network Tool while printing. (Mac OS) Check3 Do not print while IJ Network Tool is running.
Page 529: Lcd Is Off
LCD Is Off • If POWER lamp is off: The printer is not on. Check that the power cord is connected and press the ON button. • If POWER lamp is lit: The LCD may be in screen-saver mode. Press any button on the operation panel.
Page 530: Lcd Shows Wrong Language
LCD Shows Wrong Language Follow the instructions below to select your language. 1. Press Setup button and wait for about 5 seconds. 2. Press button once and press OK button. 3. Press button twice and press OK button. 4. Press OK button again. 5.
Page 531: Print Head Holder Does Not Move To Replacement Position
Print Head Holder Does Not Move to Replacement Position Important • The print head holder moves to the position for replacing only when an ink tank runs out of ink. If no ink tanks run out of ink, the print head holder does not move even though you open the front cover. Is POWER lamp off? Check1 Check if the POWER lamp is lit.
Page 532: Printer Status Monitor Not Displayed (Windows)
Printer Status Monitor Not Displayed (Windows) Is printer status monitor enabled? Check1 Make sure Enable Status Monitor is selected on the Option menu of the printer status monitor. 1. Open printer driver setup window. How to Open the Printer Driver Setup Window 2.
Page 533: Installation And Download Problems
Installation and Download Problems Cannot Install Printer Driver Easy-WebPrint EX Does Not Start or Easy-WebPrint EX Menu Does Not Appear (Windows) Updating Printer Driver in Network Environment (Windows)
Page 534: Cannot Install Printer Driver
2. Double-click CD-ROM icon in the window that appears. If the contents of the CD-ROM appear, double-click MSETUP4.EXE. If you cannot install the printer driver with the Setup CD-ROM, install them from the Canon website. Note • If the CD-ROM icon does not appear, try the following: •...
Page 535 Deleting the Unnecessary Printer Driver Reinstall the printer driver with the Setup CD-ROM or install them from the Canon website. Note • If the installer was stopped due to a Windows error, Windows operation may be unstable, and you may not be able to install the drivers.
Page 536: Easy-Webprint Ex Does Not Start Or Easy-Webprint Ex Menu Does Not Appear (Windows)
Is Canon Easy-WebPrint EX displayed on Toolbars menu in Internet Check1 Explorer's View menu? If Canon Easy-WebPrint EX is not displayed, Easy-WebPrint EX is not installed on your computer. Install the latest version of Easy-WebPrint EX from the Canon website. Note •...
Page 537: Updating Printer Driver In Network Environment (Windows)
Updating Printer Driver in Network Environment (Windows) Download the latest printer driver. The latest printer driver for your model are available for download on the Canon website. Uninstall the existing printer driver and follow the installation instructions to install the latest printer driver that you downloaded.
Page 538: Errors And Messages
Errors and Messages An Error Occurs Message Appears...
Page 539: An Error Occurs
An Error Occurs If an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appears automatically. Take the appropriate action described in the message. If an error occurs, a support code (error number) appears on the computer screen or the LCD. When a Support Code and a Message Are Displayed on Computer Screen: •...
Page 540 To resolve errors that do not have support codes, see An Error Occurs.
Page 541: Message Appears
Message Appears This section describes some of the errors and messages that may appear. Note • A support code (error number) is displayed on the computer or on the LCD for some errors. For details on errors that have support code, see List of Support Code for Error.
Page 542 • In Windows Vista, select Start menu > Control Panel > Hardware and Sound > Printers. 3. Open printer driver properties. • In Windows 10, Windows 8.1, Windows 8, or Windows 7, right-click "Canon XXX series" icon (where "XXX" is your printer's name), and then select Printer properties.
Page 543 Check4 Uninstall the printer driver following the procedure described in Deleting the Unnecessary Printer Driver and reinstall them from the Setup CD-ROM or the Canon website. When printer is connected to your computer with a USB cable, check device Check5 status from your computer.
Page 544 • "Printer driver could not be found" Uninstall the printer driver following the procedure described in Deleting the Unnecessary Printer Driver and reinstall them from the Setup CD-ROM or the Canon website. • "Could not print Application name - File name"...
Page 545 If you are logged in on an account with administrator privileges, follow the on-screen instructions. 2. Select Canon Inkjet Printer/Scanner/Fax Extended Survey Program. 3. Select Change. If you select Yes after you have followed the on-screen instructions, the confirmation screen will appear at the time of the next survey.
Page 546 • If you agree to participate in survey program: Click Agree and follow the on-screen instructions. The printer usage information is sent via the Internet. Once you have completed the procedure, the information is subsequently sent automatically and the confirmation screen does not reappear. Note •...
Page 547 2. Select Applications from Go menu of Finder, double-click Canon Utilities folder and Inkjet Extended Survey Program folder. 3. Move Canon Inkjet Printer/Scanner/Fax Extended Survey Program.app file to Trash. 4. Restart computer. Empty Trash and restart your computer. • Changing setting: To display the confirmation screen every time the printer usage information is sent or to resume surveying, follow the procedure below.
Page 548: If You Cannot Solve A Problem
If You Cannot Solve a Problem If there is a problem that you cannot solve following the instructions in this chapter, contact Canon through the Support page of the Canon website or contact your nearest Canon service center. Canon support staff are trained to be able to provide technical support to satisfy customers.
Page 549: List Of Support Code For Error
List of Support Code for Error Support code appears on the LCD and your computer screen when errors occur. A "support code" is an error number, and appears along with an error message. When an error occurs, check the support code displayed on the LCD and computer screen and take the appropriate action in response.
Page 550 6942 6943 6944 6945 6946 • 7000 to 7ZZZ 7100 7200 7201 7202 7203 7204 7205 • A000 to ZZZZ B202 B203 B204 B205 B502 B503 B504 C000 For paper jam support codes, see also List of Support Code for Error (Paper Jams).
Page 551: List Of Support Code For Error (Paper Jams)
List of Support Code for Error (Paper Jams) If paper jams, remove it following the appropriate procedure as shown below. • If the paper is jammed inside the front cover: 1300 • If the paper is jammed inside the rear cover: 1303 •...
Page 552 1300 Cause Paper is jammed inside front cover. What to Do If the paper is jammed inside the front cover, remove the paper by following these steps. Note • If paper becomes jammed during printing and you need to turn off the printer to remove it, press the Stop button to stop the printing before you turn off the printer.
Page 553 If the paper is rolled up, pull out it. 4. Pull paper out slowly, so as not to tear it. 5. Make sure all jammed paper is removed. If the paper tears when you pull out it, a bit of paper may remain in the printer. Check the following and remove any remaining paper.
Page 554 • We recommend using paper sizes other than A5/A6 to print documents with photos or graphics. A5/A6 paper may curl and jam as it leaves the printer. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.
Page 555 1303 Cause Paper is jammed in rear cover. What to Do If the paper is jammed inside the rear cover, follow these steps to remove the paper. Note • If paper becomes jammed during printing and you need to turn off the printer to remove it, press the Stop button to stop the printing before you turn off the printer.
Page 556 • We recommend using paper sizes other than A5/A6 to print documents with photos or graphics. A5/A6 paper may curl and jam as it leaves the printer. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.
Page 557 1313 Cause Paper is jammed inside rear cover as printer pulled in printed paper. What to Do If the paper is jammed inside the rear cover as the printer pulled in the printed paper, remove the paper by following these steps. Important •...
Page 558 4. Pull out paper slowly. Note • Do not touch the inner parts of the printer. • If you cannot pull the paper out, try the following. • Turn the printer off and turn it back on. The paper may be ejected automatically. •...
Page 559 Align the paper guides with the both edges of the paper when you load paper. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.
Page 560 1314 Cause Paper is jammed inside rear cover during automatic duplex printing. What to Do If the paper is jammed inside the rear cover when performing automatic duplex printing, remove the paper by following these steps. Note • If paper becomes jammed during printing and you need to turn off the printer to remove it, press the Stop button to stop the printing before you turn off the printer.
Page 561 • When reloading the paper, make sure you are using suitable paper and loading it correctly. Align the paper guides with the both edges of the paper when you load paper. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.
Page 562: Other Cases
Other Cases Check the following: Is anything blocking paper output slot? Check1 Are rear cover attached properly? Check2 Is paper curled? Check3 Correct curl before loading paper.
Page 563 1007 Cause Possible causes include the following. • There is no paper in the cassette 1. • Paper is not loaded in the cassette 1 properly. What to Do Take the corresponding actions below. • Load paper in the cassette 1. •...
Page 564 1008 Cause Possible causes include the following. • There is no paper in the cassette 2. • Paper is not loaded in the cassette 2 properly. What to Do Take the corresponding actions below. • Load paper in the cassette 2. •...
Page 565 1200 Cause Front cover is open. What to Do Close the front cover and wait for a while. Do not close it while you are replacing an ink tank.
Page 566 1309 Cause Paper size that is not compatible with automatic duplex printing is specified. What to Do The sizes of media suitable for auto duplex printing are A4 and Letter. Press the printer's Stop button to cancel printing. Then change the print settings and retry printing.
Page 567 1310 Cause Size of paper may not be compatible with automatic duplex printing. What to Do The sizes of media suitable for auto duplex printing are A4 and Letter. Make sure paper of the correct size is loaded. Press the OK button to eject the paper and restart printing from the front of the next piece of paper.
Page 568 1319 Cause Size of paper is not compatible with automatic duplex printing. What to Do The sizes of media suitable for auto duplex printing are A4 and Letter. Press the printer's Stop button to cancel printing. Then change the print settings and retry printing.
Page 569 If an ink tank becomes empty, replace it. An ink tank cannot be replaced until it becomes empty. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition.
Page 570 1600 Cause Ink may have run out. What to Do Replacing the ink tank is recommended. If printing is in progress and you want to continue printing, press the machine's OK button with the ink tank installed. Then printing can continue. Replacing the ink tank is recommended after the printing. The machine may be damaged if printing is continued under the ink out condition.
Page 571 1660 Cause An ink tank is not installed. What to Do Install the ink tank.
Page 572 Press and hold the machine's Stop button for at least 5 seconds, and then release it. With this operation, disabling the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition.
Page 573 1700 Cause Ink absorber is almost full. What to Do Press the printer's OK button to continue printing. Contact your nearest Canon service center to request a repair.
Page 574 1701 Cause Ink absorber is almost full. What to Do Press the printer's OK button to continue printing. Contact your nearest Canon service center to request a repair.
Page 575 Then push the ink tank. After installing the ink tank properly, close the front cover. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • The ink tank that was once installed cannot be removed until the ink runs out.
Page 576 1755 Cause The ink has run out. What to Do To maintain both machine and print quality, the machine cannot continue printing under the ink out condition. Cancel printing and replace the ink tank before printing again. Important • Do not remove an ink tank until a new one is prepared to be installed. •...
Page 577 1872 Cause Cassette 1 is not inserted. What to Do Insert the cassette 1. Note • Once the cassette 1 is installed, the screen for setting cassette paper information appears. Set the paper information for the paper in the cassette 1. •...
Page 578 1873 Cause Cassette 2 is not inserted. What to Do Insert the cassette 2. Note • Once the cassette 2 is installed, the screen for setting cassette paper information appears. Set the paper information for the paper in the cassette 2. •...
Page 579 1874 Cause Cassette 1 and cassette 2 are not inserted. What to Do Insert the both cassettes. Note • Once the cassette is installed, the screen for setting cassette paper information appears. Set the paper information for the paper in the cassette 1 and the cassette 2. •...
Page 580 Open the front cover and make sure the protective material and tape have been removed from the print head holder. If the protective material or tape is still there, remove it and close the front cover. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 581 2111 Cause Paper settings for printing differ from cassette paper information set on printer. Note • See below for the correct correspondence between paper settings made on the printer driver or on the LCD. Paper Settings on the Printer Driver and the Printer (Media Type) (Windows) Paper Settings on the Printer Driver and the Printer (Media Type) (Mac OS) Paper Settings on the Printer Driver and the Printer (Paper Size) (Windows)
Page 582 For example, if the paper setting is A5, and A4 is set in the cassette paper information, change the paper in the cassette 1 to A5 paper and proceed with printing. Once you have changed the paper, the screen for setting the cassette paper information appears. Set the paper information for the paper in the cassette 1.
Page 583 2112 Cause Paper settings for printing differ from cassette paper information set on printer. Note • See below for the correct correspondence between paper settings made on the printer driver or on the LCD. Paper Settings on the Printer Driver and the Printer (Media Type) (Windows) Paper Settings on the Printer Driver and the Printer (Media Type) (Mac OS) Paper Settings on the Printer Driver and the Printer (Paper Size) (Windows)
Page 584 For example, if the paper setting is A4, and Legal is set in the cassette paper information, change the paper in the cassette 2 to A4 paper and proceed with printing. Once you have changed the paper, the screen for setting the cassette paper information appears. Set the paper information for the paper in the cassette 2.
Page 585 2113 Cause Paper settings for printing differ from cassette paper information set on printer. Note • See below for the correct correspondence between paper settings made on the printer driver or on the LCD. Paper Settings on the Printer Driver and the Printer (Media Type) (Windows) Paper Settings on the Printer Driver and the Printer (Media Type) (Mac OS) Paper Settings on the Printer Driver and the Printer (Paper Size) (Windows)
Page 586 Replace the paper Select this option to print after changing the paper in the cassette 1 and the cassette 2. For example, if the paper setting is A5, and A4 is set in the cassette paper information, change the paper in the cassette 1 and the cassette 2 to A5 paper and proceed with printing. Once you have changed the paper, the screen for setting the cassette paper information appears.
Page 587 2121 Cause Cassette 1 paper settings are incomplete. What to Do If screen below is shown, the cassette 1 paper settings are incomplete. Press the printer's OK button to finish setting the cassette 1 paper settings.
Page 588 2122 Cause Cassette 2 paper settings are incomplete. What to Do If screen below is shown, the cassette 2 paper settings are incomplete. Press the printer's OK button to finish setting the cassette 1 paper settings.
Page 589 2500 Cause Cause of following may have occurred failure of automatic print head alignment. • Print head nozzles are clogged. • Paper of size other than A4 or Letter is loaded in the cassette 1. • Paper output slot is exposed to strong light. What to Do Press the printer's OK button and take the corresponding actions below.
Page 590 3413 Cause Prevent paper abrasion has been set. What to Do If you continue printing in the current setting, select Continue printing and press the OK button. Prevent paper abrasion may reduce the print speed. If you disable this setting, select Do not print and press the OK button. Press the Setup button, and then select Device settings and Output settings in this order and set Prevent abrasion to OFF.
Page 591 3426 Cause First side printing is complete when manual duplex printing. What to Do Prepare to print the other side. Keeping the printed side facing up, rotate the paper 180 degrees so that the front edge of the printed paper faces away from you and fit the paper back into the cassette 1. When ready, press the printer's OK button.
Page 592 3427 Cause First side printing is complete when manual duplex printing. What to Do Prepare to print the other side. Keeping the printed side facing up, fit the paper back into the cassette 1 without changing its orientation. When ready, press the printer's OK button.
Page 593 3428 Cause First side printing is complete when manual duplex printing. What to Do Prepare to print the other side. Keeping the printed side facing up, fit the paper back into the cassette 1 without changing its orientation. When ready, press the printer's OK button.
Page 594 3429 Cause First side printing is complete when manual duplex printing. What to Do Prepare to print the other side. Keeping the printed side facing up, rotate the paper 180 degrees so that the front edge of the printed paper faces away from you and fit the paper back into the cassette 1. When ready, press the printer's OK button.
Page 595 3430 Cause First side printing is complete when manual duplex printing. What to Do Prepare to print the other side. Keeping the printed side facing up, rotate the paper 180 degrees so that the front edge of the printed paper faces away from you and fit the paper back into the cassette 2. When ready, press the printer's OK button.
Page 596 3431 Cause First side printing is complete when manual duplex printing. What to Do Prepare to print the other side. Keeping the printed side facing up, fit the paper back into the cassette 2 without changing its orientation. When ready, press the printer's OK button.
Page 597 3432 Cause First side printing is complete when manual duplex printing. What to Do Prepare to print the other side. Keeping the printed side facing up, fit the paper back into the cassette 2 without changing its orientation. When ready, press the printer's OK button.
Page 598 3433 Cause First side printing is complete when manual duplex printing. What to Do Prepare to print the other side. Keeping the printed side facing up, rotate the paper 180 degrees so that the front edge of the printed paper faces away from you and fit the paper back into the cassette 2. When ready, press the printer's OK button.
Page 599 4100 Cause Specified data cannot be printed. What to Do If you are printing CREATIVE PARK PREMIUM contents, check the message shown your computer, make sure genuine Canon ink tanks are installed properly for all colors, and retry the printing.
Page 600 4103 Cause Cannot perform printing with current print settings. What to Do Press the printer's Stop button to cancel printing. Then change the print settings and retry printing.
Page 601 4104 Cause Paper size or media type that cannot be fed from cassette 2 is specified. What to Do Press the printer's Stop button to cancel printing. Specify the paper size setting to A4, Letter, or Legal and specify the media type setting to Plain Paper. Then print again.
Page 602 Press ink tanks until they click into place. Turn the printer back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • When clearing an impediment to print head holder motion, be careful not to touch clear film (A) or white belt (B).
Page 603 Press ink tanks until they click into place. Turn the printer back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • When clearing an impediment to print head holder motion, be careful not to touch clear film (A) or white belt (B).
Page 604 Press ink tanks until they click into place. Turn the printer back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • When clearing an impediment to print head holder motion, be careful not to touch clear film (A) or white belt (B).
Page 605 Press ink tanks until they click into place. Turn the printer back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • When clearing an impediment to print head holder motion, be careful not to touch clear film (A) or white belt (B).
Page 606 Press ink tanks until they click into place. Turn the printer back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • When clearing an impediment to print head holder motion, be careful not to touch clear film (A) or white belt (B).
Page 607 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 608 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 609 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 610 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 611 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 612 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 613 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 614 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 615 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 616 5500 Cause Ink tank has not been properly recognized. What to Do Contact the service center.
Page 617 5501 Cause Ink tank has not been properly recognized. What to Do Contact the service center.
Page 618 5B00 Cause Printer error has occurred. What to Do Contact your nearest Canon service center to request a repair.
Page 619 5B01 Cause Printer error has occurred. What to Do Contact your nearest Canon service center to request a repair.
Page 620 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 621 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 622 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 623 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 624 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 625 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 626 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 627 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 628 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 629 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 630 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 631 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 632 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 633 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 634 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 635 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 636 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 637 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 638 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 639 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 640 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 641 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 642 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 643 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 644 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 645 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 646 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 647 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 648 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 649 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 650 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 651 B202 Cause An error requiring a repair has occurred. What to Do Turn off the printer and unplug it. Contact your nearest Canon service center to request a repair.
Page 652 B203 Cause An error requiring a repair has occurred. What to Do Turn off the printer and unplug it. Contact your nearest Canon service center to request a repair.
Page 653 B204 Cause An error requiring a repair has occurred. What to Do Turn off the printer and unplug it. Contact your nearest Canon service center to request a repair.
Page 654 B205 Cause An error requiring a repair has occurred. What to Do Turn off the printer and unplug it. Contact your nearest Canon service center to request a repair.
Page 655 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 656 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 657 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 658 Press ink tanks until they click into place. Turn the printer back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • When clearing an impediment to print head holder motion, be careful not to touch clear film (A) or white belt (B).

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