Sony VAIO PCG Series Quick Start Manual

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REVIEW COVER SHEET

Ventana Documentation:

Quick Start Review

Product Title: VAIO® Notebook Documentation

Coordinator: Sandi Garza

Phone Number: 408-955-5737

Fax Number: 408-955-6287

E-mail:

sandi.garza@am.sony.com

Alternate Contact: Karen Biederman

E-mail:

karen.biederman@am.sony.com

Please review and return your changes no later than:

(PST).

Distribute to:

•

Alioto, Gina

•

Aoki, Rumiko

•

Araki, Michiko

•

Capobianco, Anthony

•

Fife, Ed

•

Garay, Rome

•

Hayashi, Jucca

•

Iio, Sakurako

•

Jenkins, Eric

•

Joaquin, Michael –

•

Okamoto, Mariko

•

Omori, Keith

•

Rindegard, Johan

•

Takizawa, Tatsuya

•

Wang, John

Monday, Jan. 13, 2003 @ 5

Approved as is:

Approved with

changes as noted:

Signature: ________________

Date: ___________________

Comments: ______________

________________________

Table of Contents

Troubleshooting

Summary of Contents for Sony VAIO PCG Series

Page 1 Quick Start Review Product Title: VAIO® Notebook Documentation Coordinator: Sandi Garza Phone Number: 408-955-5737 Fax Number: 408-955-6287 E-mail: sandi.garza@am.sony.com Alternate Contact: Karen Biederman E-mail: karen.biederman@am.sony.com Please review and return your changes no later than: Monday, Jan. 13, 2003 @ 5 (PST).
Page 2 Draft 1 VAIO® Computer Quick Start PCG-XX Series...
Page 3 Draft 1...
Page 4: Table Of Contents
Draft 1 Contents Notice to Users ..........5 Setting Up ..........15 Unpacking Your Computer ........16 Applying Ergonomics ..........18 Locating Controls and Ports ........19 Getting Started ..........25 Turning On Your Computer ........26 Using the Touch Pad ..........30 Registering Your Computer ........31 Locating Your VAIO Computer User Guide ....32 Setting Up A Dial-Up Connection ......34 Turning Off Your Computer ........36 Expanding Your Computing Power ..39...
Page 5 VAIO® Computer Quick Start Draft 1 Using Your Recovery CDs ........42 Caring for Your Computer......49 Storing Your Computer ..........50 Using Cables and Connections ......... 50 Cleaning Your Computer.......... 51 Handling the LCD Screen......... 51 Troubleshooting........53 Troubleshooting Your Computer (Windows XP)..54 Troubleshooting Your Computer (Windows 2000)..
Page 6: Notice To Users
THE USE THEREOF. program backs the development and dissemination of products with functions that Sony Electronics Inc. reserves the right to make effectively reduce energy consumption. It is an any modification to this manual or the open system in which business proprietors can information contained herein at any time participate voluntarily.
Page 7 TAR is a U.S. Macrovision Corporation. Reverse engineering registered mark. or disassembly is prohibited. i.LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection. The The Wireless LAN i.LINK connection may vary, depending on the...
Page 8 Notice to Users Draft 1 Safety Information WARNING To change the backup battery, please contact your nearest Sony ❑ To prevent fire or shock hazard, do not Service Center. expose your computer to rain or moisture. Caution: The use of optical ❑...
Page 9 Soyez très prudent lorsque vous installez to the Sony Customer Information Service ou modifiez les lignes téléphoniques. Center at 12451 Gateway Blvd., Ft. Myers, FL 33913 or find Sony Customer Service on the ❑ Évitez d’utiliser le modem durant un Web at: http://www.sony.com/pcsupport.
Page 10 Notice to Users Draft 1 harmful interference to radio communications. information must be provided to the telephone However, there is no guarantee that interference company. will not occur in a particular installation. If this This modem uses the USOC RJ11C telephone equipment does cause harmful interference to jack.
Page 11 (1) this device may not cause Repair of this equipment should be made only interference, and (2) this device must accept by a Sony Service Center or Sony authorized any interference, including interference that agent. For the Sony Service Center nearest you, may cause undesired operation of the device.
Page 12 d’homologation/enregistrement signifie seulement que les spécifications techniques d’Industrie Canada ont été respectées. The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population;...
Page 13 Notice to Users Draft 1 RECYCLING LITHIUM ION other entity, or other individual sending the message, and the telephone number of the BATTERIES sending machine or such business, other entity, or individual. (The telephone number provided may not be a 900 number or any other number RECYCLING for which charges exceed local or long-distance LITHIUM-ION...
Page 14 VAIO® Computer Quick Start Draft 1 RECYCLAGE DES ACCUMULATEURS AUX Do not handle damaged or IONS DE LITHIUM leaking lithium ion batteries. Danger of explosion if battery is RECYCLAGE DES incorrectly replaced. Replace ACCUMULATEU only with the same or equivalent RS AUX IONS DE type recommended by the LITHIUM...
Page 15 Notice to Users Draft 1 INDUSTRY CANADA NOTICE devices subject only to the requirement that the sum of the RENs of all the devices does not NOTICE: The Industry Canada label identifies exceed 5. The REN for this equipment is 0.2. certified equipment.
Page 16 VAIO® Computer Quick Start Draft 1 Avertissement: L’utilisateur ne doit pas tenter de faire ces raccordements lui-même; il doit avoir recours à un service d’inspection des installations électriques, ou à un électricien, selon le cas. AVIS: L’indice d’équivalence de la sonnerie (IES) assigné...
Page 17: Setting Up
Draft 1 Setting Up Congratulations on your purchase of the Sony VAIO® computer. Sony has combined leading-edge technology in audio, video, computing, and communications to provide state-of-the-art personal computing. ❑ Unpacking Your Computer ❑ Applying Ergonomics ❑ Locating Controls and Ports...
Page 18: Unpacking Your Computer
VAIO® Computer Quick Start Draft 1 Unpacking Your Computer Main Unit AC Adapter Rechargeable Battery Power Cord Documents ❑ VAIO® Computer User Guide — A searchable on-screen help file that contains detailed information on how to use your new computer. See “Locating Your VAIO Computer User Guide”...
Page 19 Unpacking Your Computer Draft 1 Software CDs ❑ Depending on the model you purchased, additional program CDs may be included with your computer. Recovery CDs ❑ Application Recovery CDs — Enables you to reinstall individual programs and device drivers. ❑ System Recovery CDs —...
Page 20: Applying Ergonomics
VAIO® Computer Quick Start Draft 1 Applying Ergonomics Your computer is a portable device and can be used in a variety of environments. Whenever possible, you should apply the following ergonomic considerations: ❑ Position of your computer — Place the computer directly in front of you as you work.
Page 21: Locating Controls And Ports
Locating Controls and Ports Draft 1 Locating Controls and Ports Front Computer screen (LCD) Speakers Wireless LAN switch Model number PPK buttons??? Scroll lock indicator Touch pad Caps lock indicator Left and right buttons Num lock indicator Keyboard Hard disk drive indicator...
Page 22 VAIO® Computer Quick Start Draft 1 Back DC IN port Monitor (VGA) port Battery port Network (Ethernet) port...
Page 23 Locating Controls and Ports Draft 1 Left Memory Stick® Microphone jack media indicator Memory Stick® media slot Headphone jack USB 2.0 ports PC Card slot eject button i.LINK® (IEEE 1394) PC Card slot S400 port...
Page 24 VAIO® Computer Quick Start Draft 1 Right Battery indicator Modem jack Wireless LAN indicator Air Vent Bluetooth™ indicator Optical drive eject button Power button Optical drive Only connect 10BASE-T or 100BASE-TX cables to the Network (Ethernet) port. Do not connect any other type of network cable or any telephone line to this port.
Page 25 Locating Controls and Ports Draft 1 Bottom UNLOCK/LOCK latch Ventilation fan UNLOCK latch Reset button Port replicator connector...
Page 26 VAIO® Computer Quick Start Draft 1...
Page 27: Getting Started
Getting Started This section helps you get your computer running and registered, so you can take advantage of Sony’s many support options. You’ll also learn how to locate your on-screen VAIO® Computer User Guide, which contains step-by-step instructions for operating your computer.
Page 28: Turning On Your Computer
VAIO® Computer Quick Start Draft 1 Turning On Your Computer To use your computer immediately, use the supplied AC adapter as a power source. Your supplied battery is not charged when you unpack it, however, you can begin charging it when you use your AC adapter. See “Powering Your Computer”...
Page 29 Turning On Your Computer Draft 1 Inserting the Battery B a t t e r y G r o o v e s Move the UNLOCK/LOCK latch into the LOCK position to secure the battery on the computer. Connect the AC adapter to the computer. See “To connect the AC adapter.” Once you connect the AC adapter to the computer, the battery begins to charge whether the computer is on or off.
Page 30 VAIO® Computer Quick Start Draft 1 To connect the AC adapter Plug the AC adapter cable into the DC IN port. Connecting the AC Adapter to the Computer D C I N p o r t A C a d a p t e r ( s u p p l i e d ) P o w e r c o r d ( s u p p l i e d )
Page 31 Turning On Your Computer Draft 1 Press the power button until the green power indicator lights up. Turning on the Computer P o w e r b u t t o n ✍ If you continue to press the power button, the computer turns off. If necessary, adjust the brightness controls for the LCD display as follows: ❑...
Page 32: Using The Touch Pad
VAIO® Computer Quick Start Draft 1 Using the Touch Pad The computer contains a pointing device called a touch pad. You can point to, select, drag, and scroll objects on the screen using the built-in touch pad. Describing the touch pad Locating the Touch Pad P o i n t e r T o u c h p a d...
Page 33: Registering Your Computer
Follow the on-screen instructions to complete the registration process. If you are not able to register your computer during the first session, you are provided with additional registration opportunities later. Take advantage of Sony’s commitment to quality customer support and receive these benefits by registering your computer: ❑...
Page 34: Locating Your Vaio Computer User Guide
VAIO® Computer Quick Start Draft 1 Locating Your VAIO Computer User Guide The on-screen VAIO® Computer User Guide is a searchable help file that contains detailed information on how to use your new computer. Some of the topics in your on-screen VAIO® Computer User Guide include the following: •...
Page 35 Locating Your VAIO Computer User Guide Draft 1 VAIO User Guide Window (Windows XP) User guide table of contents List of computer help topics Link to Electronic Flyer List of updates and supplemental information Link to VAIO Computer List of specifications and programs. Specifications To open the user guide (Windows 2000) ❑...
Page 36: Setting Up A Dial-Up Connection
VAIO® Computer Quick Start Draft 1 VAIO User Guide (Windows 2000) User guide table of contents List of computer help topics Link to Electronic Flyer List of updates and supplemental information Setting Up A Dial-Up Connection This section describes the basic steps for setting up your dial-up connection. The Connection Wizard guides you through the process of choosing an Internet Service Provider (ISP) or setting up an existing account, and connecting to the Internet.
Page 37 Setting Up A Dial-Up Connection Draft 1 New Connection Wizard Click Next. If it is not already selected, click Connect to the Internet. Click Next. Follow the on-screen instructions.
Page 38: Turning Off Your Computer
VAIO® Computer Quick Start Draft 1 To set up a dial-up connection (Windows 2000) Click Start, point to Programs, Accessories, Communications, and then click Internet Connection Wizard. The Internet Connection Wizard window appears. Internet Connection Wizard Follow the on-screen instructions to finish setting up your Internet connection.
Page 39 Turning Off Your Computer Draft 1 Wait for your computer to turn off automatically. The computer is off when the power indicator turns off. ✍ During a period of inactivity, you can conserve battery life by using power saving modes. See “Controlling Power Management” in the VAIO® Computer User Guide for more information.
Page 40 VAIO® Computer Quick Start Draft 1...
Page 41: Expanding Your Computing Power
Draft 1 Expanding Your Computing Power This section helps you get started upgrading computer memory and locating information about preinstalled programs. ❑ Upgrading Memory ❑ Locating Preinstalled Programs...
Page 42: Upgrading Memory
VAIO® Computer Quick Start Draft 1 Upgrading Memory Depending on the configuration you purchased, your computer may accept additional memory modules. For information about installation procedures, refer to the on-screen VAIO® Computer User Guide and print those relevant steps. See “Locating Your VAIO Computer User Guide”...
Page 43: Using The Application Recovery And System Recovery Cds
Draft 1 Using the Application Recovery and System Recovery CDs You can restore your system, individual programs, or drivers, using the Application Recovery and System Recovery CDs. ❑ Application and System Recovery CDs ❑ Using Your Recovery CDs...
Page 44: Application And System Recovery Cds
Recovery CDs. You will need an optical drive to use these recovery CDs. If your computer does not come with an optical drive, use an external optical drive. Application Recovery CDs Sony Electronics Inc. These CDs enable you to reinstall individual programs and device drivers if they become corrupted or are erased.
Page 45 Turn on your computer. If your computer is already on, close all open programs. Logon to the Microsoft® Windows® desktop. Insert Sony Application Recovery CD No. 1 into your computer’s optical drive. The Application Recovery utility starts automatically. Click OK in the VAIO welcome window. The Sony Application Recovery Program window appears.
Page 46 Insert Application Recovery CD No. 1 into your computer’s optical drive. The VAIO welcome window appears. Click OK, then click Quit to close the Sony Application Recovery utility. (Leave the CD in the optical drive.) Click Start on the Windows® taskbar, and right-click My Computer. A shortcut menu appears.
Page 47 The System Recovery CDs contain a backup copy of all the programs originally installed on your hard disk. It can be used only to recover the hard disk of the Sony computer you purchased. When you successfully complete your system recovery, you are prompted to...
Page 48 Press the disc eject button to open the optical disc drive and extend the disc tray. Insert the Sony System Recovery CD No. 1 into the optical drive, and close the drive. The first CD must be in the drive before you restart your computer.
Page 49 Press the power button and hold it for more than four seconds to turn off the computer. Turn on the computer. When the Sony logo is displayed, press the F2 key. The BIOS Setup Utility appears. Press the right arrow key to select the Exit menu.
Page 50 VAIO® Computer Quick Start Draft 1...
Page 51: Caring For Your Computer
Draft 1 Caring for Your Computer This section provides information on how to safely use your Sony computer. ❑ Storing Your Computer ❑ Using Cables and Connections ❑ Cleaning Your Computer ❑ Handling the LCD Screen...
Page 52: Storing Your Computer
In this case, allow at least one hour before turning on your computer. If any problems occur, unplug your computer, and contact your Sony Service Center. ❑ The computer uses high-frequency radio signals and may interfere with radio or TV reception.
Page 53: Cleaning Your Computer
Cleaning Your Computer Draft 1 company has the right to disconnect your service until you correct the problem. Cleaning Your Computer ❑ Clean the computer with a soft, dry cloth or a soft cloth lightly moistened with a mild detergent solution. Do not use any type of abrasive pad, scouring powder, or solvent such as alcohol or benzine, as these may damage the finish of your computer.
Page 54 VAIO® Computer Quick Start Draft 1...
Page 55: Troubleshooting
This section describes how to solve some basic problems you may encounter when using your computer. For more troubleshooting topics refer to the VAIO® Computer User Guide. Many problems have simple solutions, so refer to these sources before you contact Sony Computing Support (http://www.sony.com/pcsupport). ❑...
Page 56: Troubleshooting Your Computer (Windows Xp)
VAIO® Computer Quick Start Draft 1 Troubleshooting Your Computer (Windows XP) What do I do if my computer won’t start? ❑ Make sure the computer is securely plugged into a power source and turned on. Make sure the power indicator shows the power is on. ❑...
Page 57 Select Yes, and press Enter. The computer restarts. ✍ If this occurs on a regular basis, contact Sony Computing Support (http://www.sony.com/pcsupport). What do I do if the message “Operating system not found” appears when my computer starts, and why won’t Windows start? ❑...
Page 58 VAIO® Computer Quick Start Draft 1 10 Select Exit (Save Changes), and press Enter. The Setup Confirmation window appears again. 11 Select Yes, and press Enter. The computer restarts. If your computer continues to display the message “Operating system not found,” and Windows does not start, use your supplied System Recovery CDs to restore the programs that shipped with your computer.
Page 59 Troubleshooting Your Computer (Windows XP) Draft 1 Close all open programs. Restart the computer. Follow these steps: Press the Windows key Press U. Press R to select restart. If the computer does not restart, follow these steps: Press the Ctrl+Alt+Delete keys simultaneously. The Windows Task Manager window appears.
Page 60 VAIO® Computer Quick Start Draft 1 ✍ See PowerPanel Help for more information. To lower the CPU speed using the power schemes: Click Start on the Windows® taskbar, and click Control Panel. Click Performance and Maintenance, and click Power Options. The Power Options Properties window appears.
Page 61 Troubleshooting Your Computer (Windows 2000) Draft 1 Troubleshooting Your Computer (Windows 2000) What do I do if my computer won’t start? ❑ Make sure the computer is securely plugged into a power source and turned on. Make sure the power indicator shows the power is on. ❑...
Page 62 Select Yes, and press Enter. The computer restarts. ✍ If this occurs on a regular basis, contact Sony Computing Support (http://www.sony.com/pcsupport). What do I do if the message, “Operating system not found” appears when my computer starts, and why won’t Windows start? ❑...
Page 63 Troubleshooting Your Computer (Windows 2000) Draft 1 Select Yes, and press Enter. 10 Select Exit (Save Changes), and press Enter. The Setup Confirmation window appears again. 11 Select Yes, and press Enter. The computer restarts. If your computer continues to display the message “Operating system not found,” and Windows does not start, use your supplied System Recovery CDs to restore the programs that shipped with your computer.
Page 64 VAIO® Computer Quick Start Draft 1 Why won’t my computer enter Standby or Hibernate mode? Your computer’s operating system may become unstable if the operating mode is changed before the computer completely enters Standby or Hibernate mode. To restore the computer to normal operating stability: Close all open programs.
Page 65: Troubleshooting Your Computer (Windows 2000)
You can find VAIO Support Agent by clicking Start and All Programs (Programs for Windows® 2000) and VAIO Support and VAIO Support Agent. Using advanced diagnostic technology, Sony’s VAIO Support Agent runs scheduled protections of your programs, network settings, and other important program settings.
Page 66 VAIO® Computer Quick Start Draft 1...
Page 67: Index
Draft 1 Index 33, 34 updates connecting AC adapter dial-up connecting controls Application Recovery CD brightness battery DC IN port charging dial-up connection indicator port 33, 34 UNLOCK/LOCK latch Electronic Flyer brightness control Energy Star buttons Ethernet port left power faxes right laws governing...
Page 68 (online) laws governing starting computer modem jack startup problems Monitor (VGA) port support Monitor port Sony System Recovery CD network connector num lock technical support telephone line jack online support touchpad online user guide using output devices...
Page 69 Index Draft 1 turning on computer interference UNLOCK/LOCK latch unpacking the computer 33, 34 updates USB port user guide ventilation fan Wireless LAN indicator switch...

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