Epson Workforce Pro WF-C8610 Series User Manual

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User's Guide

NPD5896-02 EN

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Summary of Contents for Epson Workforce Pro WF-C8610 Series

Page 1 User's Guide NPD5896-02 EN...
Page 2: Table Of Contents
User's Guide Contents Contents Placing Originals on the Scanner Glass..41 About This Manual Inserting an External USB Device....43 Introduction to the Manuals.
Page 3 LCD Screen..... . 135 Using Epson iPrint..... . . 88 Menu Options for Faxing.
Page 4 Checking the Status of the Remaining Ink Images (Epson Scan 2)..... 181 and the Maintenance Box - Mac OS..154 Adding the Network Scanner.
Page 5 User's Guide Contents LCD Screen Gets Dark....200 Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass..215 Touch Screen Does Not Respond.
Page 6 Where to Get Help......253 Technical Support Web Site....253 Contacting Epson Support....254...
Page 7: About This Manual
About This Manual Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. ❏ Important Safety Instructions (paper manual) Provides you with instructions to ensure the safe use of this printer.
Page 8 User's Guide About This Manual Searching by keyword Click Edit > Advanced Search. Enter the keyword (text) for information you want to find in the search window, and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page. Jumping directly from bookmarks Click a title to jump to that page.
Page 9: Marks And Symbols
Descriptions Used in this Manual ❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS High Sierra. The content displayed on the screens varies depending on the model and situation.
Page 10 User's Guide About This Manual ❏ Microsoft ® ® Windows Server 2008 R2 operating system ❏ Microsoft ® ® Windows Server 2008 operating system ❏ Microsoft ® ® Windows Server 2003 R2 operating system ❏ Microsoft ® ® Windows Server 2003 operating system Mac OS In this manual, "Mac OS"...
Page 11: Important Instructions
❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.
Page 12: Printer Advisories And Warnings
User's Guide Important Instructions ❏ The printer is heavy and should not be lifted or carried by less than two people. When lifting the printer, two or more people should assume the correct positions as shown below. ❏ Be careful when you handle used ink cartridges, as there may be some ink around the ink supply port. ❏...
Page 13: Advisories And Warnings For Using The Printer With A Wireless Connection
User's Guide Important Instructions ❏ The power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over. Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter and leave the transformer.
Page 14: Advisories And Warnings For Using The Touchscreen
User's Guide Important Instructions Advisories and Warnings for Using the Touchscreen ❏ The LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven brightness. These are normal and do not indicate that it is damaged in any way. ❏...
Page 15: Printer Basics
User's Guide Printer Basics Printer Basics Part Names and Functions ADF (Automatic Document Feeder) cover (F) Open when removing jammed originals in the ADF. ADF edge guides Feed originals straight into the printer. Slide to the edges of the originals. ADF input tray (F) Feeds originals automatically.
Page 16 User's Guide Printer Basics Edge guides Feed the paper straight into the printer. Slide to the edges of the paper. Paper support Supports loaded paper. Rear paper feed (B1) Loads paper. Feeder guard Prevents foreign substance from entering the printer. Usually keep this guard closed.
Page 17 User's Guide Printer Basics Document cover Blocks external light while scanning. Scanner glass Scans placed originals. Control panel Indicates the printer's status and allows you to make print settings. External interface USB port Connects memory devices. Print head Fires ink. Front cover (A) Open when removing jammed paper inside the printer.
Page 18 User's Guide Printer Basics Important: Note the insertion direction when using a USB 1.0 to 2.0 cable, otherwise the printer may be damaged. Rear cover 2 (D2) Remove when removing jammed paper. AC inlet Connects the power cord. Rear cover 1 (D1) Open when replacing the maintenance box or maintenance rollers, or removing jammed paper.
Page 19: Control Panel
User's Guide Printer Basics Service USB port USB port for future use. Do not remove the sticker. LINE port Connects a phone line. EXT. port Connects external phone devices. LAN port Connects a LAN cable. USB port Connects a USB cable. Control Panel Turns the printer on or off.
Page 20: Basic Screen Configuration
User's Guide Printer Basics Displays the Job/Status menu. You can check the printer's status and job history. The error light on the left flashes or turns on when an error occurs. The data light on the right flashes when the printer is processing data. It turns on when there are queued jobs. Enters numbers, characters, and symbols.
Page 21 User's Guide Printer Basics Indicates the network connection status. Select the icon to check and change the current settings. This is the shortcut for the following menu. Settings > General Settings > Network Settings > Wi-Fi Setup The printer is not connected to a wired (Ethernet) network or unset it. The printer is connected to a wired (Ethernet) network.
Page 22: Touch Screen Operations
User's Guide Printer Basics Touch Screen Operations The touchscreen is compatible with the following operations. Press or select the items or the icons. Flick Scroll the screen swiftly. Slide Hold and move the items around. Pinch in Zoom in or zoom out of the preview image on the control panel. Pinch out...
Page 23: Entering Characters
User's Guide Printer Basics Entering Characters You can enter characters and symbols by using on-screen keyboard when you register a contact, make network settings, and so on. Note: Available icons vary depending on the setting item. Indicates the character count. Moves the cursor to the input position.
Page 24: Job/Status Screen Configuration
User's Guide Printer Basics Job/Status Screen Configuration Press the button to display the Job/Status menu. You can check the status of the printer or the jobs. Switches the displayed lists. Filter the jobs by functional. When Active is selected, displays the list of ongoing jobs and jobs waiting to be processed. When Log is selected, displays the job history.
Page 25 User's Guide Printer Basics ❏ Select How To at the bottom of the operation screen: Displays the context-sensitive animation. Indicates the total number of steps and the current step number. In the example above, it shows step 2 from 4 steps. Returns to the previous step.
Page 26: Preparing The Printer
Epson recommends using genuine Epson paper to ensure high-quality printouts. Note: ❏ The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support. ❏ When printing on genuine Epson paper at a user defined size, only Standard or Normal print quality settings are available.
Page 27 13×18 cm (5×7 in.) 10×15 cm (4×6 in.) ✓ Epson Matte Paper-Heavyweight – – – – – ✓ Epson Photo Quality Ink Jet – – – Paper – – Related Information “Part Names and Functions” on page 15 & “Technical Support Web Site” on page 253...
Page 28 User's Guide Preparing the Printer Commercially Available Paper Plain papers Media Name Size Loading Capacity (Sheets or Envelopes) C2 to C4 Rear Paper Feed ✓ ✓ Plain paper – – Copy paper A3, B4 Up to the line indicated by the triangle symbol on the edge guide.
Page 29 User's Guide Preparing the Printer Thick papers Media Name Size Loading Capacity (Sheets or Envelopes) C2 to C4 Rear Paper Feed ✓ ✓ Thick paper A3, B4, Legal, 8K (270×390 mm) (91 to 150 g/m2) 8.5×13 in, Letter, A4, Executive, B5, A5, 16K (195×270 mm) Half letter, B6, A6 –...
Page 30: Paper Handling Precautions
Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ To achieve high-quality printouts with genuine Epson paper, use the paper in the environment stated on the sheets supplied with the paper. ❏ Do not use short-grain paper with a width of less than 105 mm.
Page 31: Loading Paper In The Paper Cassette
User's Guide Preparing the Printer Related Information “Printer Specifications” on page 227 & Loading Paper in the Paper Cassette Note: If the optional cabinet and the paper cassette units are installed, do not pull out two or more paper cassettes at the same time.
Page 32 User's Guide Preparing the Printer 3. Load paper with the printable side facing down, and then slide the front edge guide to the edge of the paper. Important: Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line just under the triangle symbol inside the edge guide.
Page 33: Loading Paper In The Rear Paper Feed
User's Guide Preparing the Printer Loading Paper in the Rear Paper Feed 1. Open the feeder guard and pull out the paper support. 2. Slide the edge guides. 3. Load paper at the center of the rear paper feed with the printable side facing up. Important: ❏...
Page 34 User's Guide Preparing the Printer Pre-punched paper Note: ❏ Load a single sheet of defined size plain paper with binding holes at the left or right. ❏ Adjust the print position of your file to avoid printing over the holes. ❏...
Page 35: Loading Envelopes And Precautions
User's Guide Preparing the Printer Loading Envelopes and Precautions Load envelopes in the center of the rear paper feed short edge first with the flap facing down, and slide the edge guides to the edges of the envelopes. ❏ Fan and align the edges of the envelopes before loading. When the stacked envelopes are puffed up with air, press them down to flatten them before loading.
Page 36: Loading Long Papers And Precautions
To obtain optimum printing results, select the paper type that suits the paper. Media Name Media Type Control Panel Printer Driver Epson Bright White Ink Jet Paper Plain paper plain papers Epson Ultra Glossy Photo Paper Ultra Glossy Epson Ultra Glossy Epson Premium Glossy Photo Paper Prem.
Page 37: List Of Detected Paper Sizes
User's Guide Preparing the Printer Media Name Media Type Control Panel Printer Driver Thick paper Thick paper1 Thick-Paper1 (91 to 150 g/m2) Thick paper Thick paper2 Thick-Paper2 (151 to 200 g/m2) Thick paper Thick paper3 Thick-Paper3 (201 to 256 g/m2) List of Detected Paper Sizes When you enable Paper Size Auto Detect, the following paper sizes are detected automatically when they are loaded in thepaper cassette.
Page 38: Available Originals For The Adf
User's Guide Preparing the Printer ❏ Placing horizontally: A4, B5, A5 Place the long edge of the original toward the paper feed entrance of the ADF or the left side of the scanner glass. Note: The sizes for the following originals may not be detected correctly. If the sizes are not detected, set the size manually on the control panel.
Page 39: Placing Originals On The Adf
User's Guide Preparing the Printer Placing Originals on the ADF 1. Align the edges of the originals. 2. Slide the ADF edge guides. 3. Place the originals in the center of the ADF, facing up.
Page 40 User's Guide Preparing the Printer Important: ❏ Do not load originals above the line just under the triangle symbol inside the ADF edge guide. ❏ Do not add originals while scanning. Note: You can place originals smaller than A4 size with the long edge facing toward the ADF. 4.
Page 41: Placing Originals On The Scanner Glass
User's Guide Preparing the Printer Related Information “Available Originals for the ADF” on page 38 & Placing Originals on the ADF for 2-up Copying Place the originals in the direction shown in the illustration, and then select the orientation setting. ❏...
Page 42 User's Guide Preparing the Printer 1. Open the document cover. 2. Remove any dust or stains on the scanner glass. 3. Place the original face-down and slide it to the corner mark. Note: ❏ A range of 1.5 mm from the top edge or left edge of the scanner glass is not scanned. ❏...
Page 43: Inserting An External Usb Device
User's Guide Preparing the Printer 5. Remove the originals after scanning. Note: If you leave the originals on the scanner glass for a long time, they may stick to the surface of the glass. Inserting an External USB Device Inserting and Removing an External USB Device 1.
Page 44: Managing Contacts
User's Guide Preparing the Printer Windows Select an external USB device in Computer or My Computer. The data on the external USB device is displayed. Note: If you connected the printer to the network without using the software disc or Web Installer, map a USB port as a network drive.
Page 45: Registering Or Editing Grouped Contacts
User's Guide Preparing the Printer ❏ Email: Register an email address to send a scanned image or to forward the received fax. ❏ Network Folder/FTP: Register a network folder to save a scanned image or to forward the received fax. 5.
Page 46: Registering Frequently Used Contacts
Contacts data may be lost due to a printer malfunction. We recommend that you make a backup of the data whenever you update the data. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.
Page 47: Menu Options For Presets
User's Guide Preparing the Printer You can also register the current address and settings to select on the screen of each feature. To change the registered settings, change the settings on the screen for each feature and select . Select Save as Preset, and then select the target that you want to overwrite.
Page 48 User's Guide Preparing the Printer Power Off Timer: Your product may have this feature or the Power Off Settings feature depending on the location of purchase. Select this setting to turn the printer off automatically when it is not used for a specified period of time.
Page 49 User's Guide Preparing the Printer Keyboard: Change the layout of the keyboard on the LCD screen. Color Print Count Alert: Select On to display a confirmation message that asks if you want to continue printing when a print job with grayscale is counted as a color print job. Default Screen(Job/Status): Select the default information you want to display when you press the button.
Page 50 User's Guide Preparing the Printer Paper Setup Auto Display: Select On to display the Paper Setting screen when loading paper in the paper source. If you disable this feature, you cannot print from an iPhone or iPad using AirPrint. Universal Print Settings: These print settings are applied when you print by an external device without using the printer driver.
Page 51 User's Guide Preparing the Printer Quiet Mode: Select On to reduce noise during printing, however, this may lower the print speed. Depending on the paper type and print quality settings you selected, there may be no difference in the printer's noise level.
Page 52 You cannot change settings that have been locked by your administrator. Epson Connect Services: Displays whether the printer is registered and connected to Epson Connect. You can register to the service by selecting Register and follow the instructions. When you have registered, you can change the following settings.
Page 53: Menu Options For Print Counter
User's Guide Preparing the Printer ❏ Unregister For details on registering to Google Cloud Print services, see the following web site. https://www.epsonconnect.com/ http://www.epsonconnect.eu (Europe only) Related Information “Printing Using a Network Service” on page 188 & Fax Settings Select the menu on the control panel as described below. Settings >...
Page 54: Menu Options For Supply Status
User's Guide Preparing the Printer Menu Options for Supply Status Select the menu on the control panel as described below. Settings > Supply Status Displays the approximate level of the ink and service life of the maintenance box. When is displayed, ink is running low or the maintenance box is nearly full. When is displayed, you need to replace the item as ink is expended or the maintenance box is full.
Page 55: Menu Options For Language
User's Guide Preparing the Printer Print Quality Adjustment per Paper: Depending on the paper type, ink feathering is differs. Select this feature if there is banding in the print outs or misalignment for a specific paper type. Related Information “Adjusting the Print Quality” on page 205 &...
Page 56: Menu Options For User Settings
User's Guide Preparing the Printer Register/Delete: Register and/or delete contacts for the Fax, Scan to Email, and Scan to Network Folder/FTP menus. Frequent: Register frequently used contacts to access them quickly. You can also change the order of the list. Print Contacts: Print your contact list.
Page 57 User's Guide Preparing the Printer 3. Do one of the following. ❏ Select Sleep Timer or Power Off Settings > Power Off If Inactive or Power Off If Disconnected, and then make settings. ❏ Select Sleep Timer or Power Off Timer, and then make settings. Note: Your product may have the Power Off Settings or Power Off Timer feature depending on the location of purchase.
Page 58: Printing
User's Guide Printing Printing Printing from the Printer Driver on Windows If you cannot change some of the printer driver settings, they may have been restricted by the administrator. Contact your printer administrator for assistance. Accessing the Printer Driver When accessing the printer driver from the computer's control panel, the settings are applied to all of the applications.
Page 59 User's Guide Printing 1. Open the file you want to print. Load paper in the printer if it has not already been loaded. 2. Select Print or Page Setup from the File menu. 3. Select your printer. 4. Select Preferences or Properties to access the printer driver window. 5.
Page 60: Printing On 2-Sides
“Available Paper and Capacities” on page 26 & Print Settings Manual 2-sided printing is available when EPSON Status Monitor 3 is enabled. However, it may not be available when the printer is accessed over a network or is used as a shared printer. Note: To enable EPSON Status Monitor 3, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
Page 61: Printing Several Pages On One Sheet
User's Guide Printing 3. Click Print. For manual 2-sided printing, when the first side has finished printing, a pop-up window is displayed on the computer. Follow the on-screen instructions. Related Information “Printing Basics” on page 58 & “Main Tab” on page 75 &...
Page 62: Printing And Stacking In Page Order (Reverse Order Printing)
User's Guide Printing Printing and Stacking in Page Order (Reverse Order Printing) You can print from the last page so that the documents are stacked in page order. Print Settings On the printer driver's Main tab, select Reverse Order. Related Information “Printing Basics”...
Page 63: Printing One Image On Multiple Sheets For Enlargement (Creating A Poster)
User's Guide Printing Related Information “Printing Basics” on page 58 & “More Options Tab” on page 76 & Printing One Image on Multiple Sheets for Enlargement (Creating a Poster) This feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping them together.
Page 64 User's Guide Printing Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides. 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.
Page 65 User's Guide Printing 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back. 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).
Page 66 User's Guide Printing 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.
Page 67 User's Guide Printing 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
Page 68 User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
Page 69: Printing With A Header And Footer
User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing with a Header and Footer You can print information such as a user name and printing date in headers or footers. Print Settings On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer. Click Settings, and then select the items you want to print.
Page 70: Printing A Watermark
User's Guide Printing Related Information “Printing Basics” on page 58 & “More Options Tab” on page 76 & Printing a Watermark You can print a watermark such as "Confidential" or an anti-copy pattern on your printouts. If you print with an anti-copy pattern, the hidden letters appear when photocopied in order to distinguish the original from the copies.
Page 71: Printing Password-Protected Files
User's Guide Printing Printing Password-Protected Files Yon can set a password for a print job so that it starts printing only after entering the password on the printer's control panel. Print Settings On the printer driver's More Options tab, select Confidential Job, and then enter a password. To print the job, select Confidential Job on the home screen of the printer's control panel.
Page 72: Printing Using The Color Universal Print Feature
User's Guide Printing When you select a print job added to Print Project in the Job Arranger Lite window, you can edit the page layout. Click Print from the File menu to start printing. Note: If you close the Job Arranger Lite window before adding all the print data to the Print Project, the print job you are currently working on is canceled.
Page 73: Adjusting The Print Color
User's Guide Printing Adjusting the Print Color You can adjust the colors used in the print job. Note: These adjustments are not applied to the original data. Print Settings On the printer driver's More Options tab, select Custom as the Color Correction setting. Click Advanced to open the Color Correction window, and then select the method of color correction.
Page 74: Printing Clear Bar Codes
User's Guide Printing “More Options Tab” on page 76 & Printing Clear Bar Codes You can print a bar code clearly and make it easy to scan. Only enable this feature if the bar code you printed cannot be scanned. You can use this feature under the following conditions.
Page 75 User's Guide Printing Note: Menus vary depending on the option you selected. Main Tab Printing Presets Add/Remove Presets You can add or remove your own presets for frequently used print settings. Select the preset you want to use from the list. Show Settings Displays a list of items currently set on the Main and More Options tabs.
Page 76 Job Arranger Lite Opens the Job Arranger Lite window. You can save and edit data. EPSON Status Opens the EPSON Status Monitor 3 window. Here you can confirm the status of the printer and the Monitor 3 consumables.
Page 77: Printing From The Printer Driver On Mac Os
Changes the language to be used on the printer driver window. To apply the settings, close the printer driver, and then open it again. Software Update Starts EPSON Software Updater to check for the latest version of applications on the Internet. Technical Support Allows you to access the Epson technical support website.
Page 78 Printing 4. Select Print Settings from the pop-up menu. Note: On OS X Mountain Lion or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again.
Page 79: Printing On 2-Sides
User's Guide Printing Printing on 2-Sides You can print on both sides of the paper. Note: ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur. ❏ Depending on the paper and the data, ink may bleed through to the other side of the paper. Related Information “Available Paper and Capacities”...
Page 80: Printing Several Pages On One Sheet
User's Guide Printing Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Print Settings Select Layout from the pop-up menu. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border.
Page 81: Printing A Reduced Or Enlarged Document
User's Guide Printing “Menu Options for Paper Handling” on page 83 & Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer.
Page 82: Adjusting The Print Color
These adjustments are not applied to the original data. Print Settings Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to Advanced Settings, and then make more detailed settings.
Page 83 ColorSync Select the method for color adjustment. These options adjusts colors between the printer and the computer display to minimize the difference in color. EPSON Color Controls Menu Options for Paper Handling Collate pages Prints multi-page documents collated in order and sorted into sets.
Page 84: Making Operation Settings For The Mac Os Printer Driver
User's Guide Printing Grayscale Select when you want to print in black or shades of gray. Mirror Image Inverts an image to print as it would appear in a mirror. Menu Options for Color Options Manual Settings Adjusts the color manually. In Advanced Settings, you can select detailed settings. PhotoEnhance Produces sharper images and more vivid colors by automatically adjusting the contrast, saturation, and brightness of the original image data.
Page 85: Printing Files From A Memory Device
User's Guide Printing Printing Files from a Memory Device You can print JPEG and TIFF files from a memory device connected to the printer. Printing JPEG Files from a Memory Device Note: If you have more than 999 images on your memory device, images are automatically divided into groups and the group selection screen is displayed.
Page 86: Menu Options For Memory Device
User's Guide Printing 3. Select TIFF. The files on the memory device are displayed as a list. To change the order of the files, select 4. Select the file you want to print. 5. Set the paper source and the color mode that you want to use on the Basic Settings tab. 6.
Page 87 User's Guide Printing ❏ Quality Select Best for higher quality printing, but the printing speed may be slower. ❏ Date Select the format of the date the photo was taken or saved. The date is not printed for some layouts. ❏...
Page 88: Printing From Smart Devices
Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing from a remote location over the Internet.
Page 89 Printing Using Epson iPrint Start Epson iPrint from your smart device and select the item you want to use from the home screen. The following screens are subject to change without notice. The contents may vary depending on the product.
Page 90 Starts printing. Note: To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes. Printing by Touching Smart Devices to the N-Mark You can simply connect and print by touching your smart device to the printer's N-Mark.
Page 91: Using Epson Print Enabler
You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover an Epson printer that is connected to the same wireless network.
Page 92: Canceling Ongoing Or Queued Jobs
1. Load paper in your product. 2. Set up your product for wireless printing. See the link below. http://epson.sn 3. Connect your Apple device to the same wireless network that your product is using. 4. Print from your device to your product.
Page 93: Copying
User's Guide Copying Copying Copying Basics This section explains the steps for basic copying. 1. Place the originals. If you want to copy multiple originals or make 2-sided copies, place all of the originals on the ADF. 2. Select Copy on the home screen. 3.
Page 94: Copying Multiple Originals Onto One Sheet
User's Guide Copying Related Information “Copying Basics” on page 93 & Copying Multiple Originals onto One Sheet You can copy two or four originals onto a single sheet of paper. 1. Select Copy on the home screen. 2. Select Advanced tab > Multi-Page, and select 2-up or 4-up. You can also specify the layout order and orientation of the original.
Page 95 User's Guide Copying ❏ Auto Detects the scan area and automatically enlarges or reduces the original to fit to the paper size you selected. When there are white margins around the original, the white margins from the corner mark ( ) of the scanner glass are detected as the scan area, but the margins at the opposite side may be cropped.
Page 96: Advanced Menu Options For Copying
User's Guide Copying Advanced Menu Options for Copying Note: The items may not be available depending on other settings you made. Multi-Page: Select the copy layout. ❏ Single Page Copies a single-sided original onto a single sheet. ❏ 2-up Copies two single-sided originals onto a single sheet in 2-up layout. Select the layout order and the orientation of your original.
Page 97 User's Guide Copying Orientation (Original): Select the orientation of your original. Book →2Pages: Copies two facing pages of a booklet onto separate sheets of paper. Select which page of a booklet to scan. Image Quality: Adjust image settings. ❏ Contrast Adjust the difference between the bright and dark parts.
Page 98: Scanning
You can save the scanned image to a memory device. You need not set any settings before scanning. Cloud You can send scanned images to cloud services. Before scanning, make settings on the Epson Connect. Computer (WSD) You can save the scanned image to a computer connected to the printer, using WSD feature. If you are using the Windows 7/Windows Vista, you need to make WSD settings on your computer before scanning.
Page 99 User's Guide Scanning Note: ❏ Before you use this feature, make sure the printer's Date/Time and Time Difference settings are correct. Access the menus from Settings > General Settings > Basic Settings > Date/Time Settings. ❏ You can check destination before scanning. Select Settings > General Settings > Scan Settings, and then enable Confirm Recipient.
Page 100 User's Guide Scanning ❏ Location (Required) Enter a folder path in which to save the scanned image. ❏ User Name Enter a user name for the specified folder. ❏ Password Enter a password for the specified folder. ❏ Connection Mode Select the connection mode.
Page 101 User's Guide Scanning Scan Area: Select the scan area. To crop the white space around the text or image when scanning, select Auto Cropping. To scan at the maximum area of the scanner glass, select Max Area. ❏ Orientation (Original) Select the orientation of the original.
Page 102: Scanning To An Email
User's Guide Scanning Scanning to an Email You can send scanned image files by email directly from the printer through a pre-configured email server. Before using this feature, you need to configure the email server. See the Administrator's Guide for details. You can specify the email address by entering directly, but it may be easier if you register the email address in the contacts list first.
Page 103 User's Guide Scanning Related Information “Managing Contacts” on page 44 & “Placing Originals” on page 37 & “Registering Your Favorite Settings as a Preset” on page 46 & Menu Options for Scanning to an Email Note: The items may not be available depending on other settings you made. Color Mode: Select whether to scan in color or in monochrome.
Page 104 User's Guide Scanning Mixed Size Originals: You can place the following combination of sizes in the ADF at the same time. A3 and A4; B4 and B5. When using these combinations, originals are scanned at the actual size of the originals. Place your originals by aligning the width of the originals as shown below.
Page 105: Scanning Using The Settings Registered On The Computer (Document Capture Pro)
User's Guide Scanning Scanning Using the Settings Registered on the Computer (Document Capture Pro) You can register a series of operations as a job using Document Capture Pro. Registered jobs can be performed from the printer's control panel. If you create the job to save the scanned image to the computer, you can perform the job from the printer and save the scanned image to the computer.
Page 106 User's Guide Scanning Creating and Registering a Job (Mac OS) Note: Operations may vary depending on the operating system and the software version. See the software help for details on using the features. 1. Start Document Capture. 2. Click the icon on the main window.
Page 107 User's Guide Scanning 2. Select General Settings > Scan Settings > Document Capture Pro. 3. Select the operation mode. ❏ Client Mode: Select this if Document Capture Pro is installed on Windows or Mac OS. ❏ Server Mode: Select this if Document Capture Pro is installed on a Windows Server. Next, enter the server address.
Page 108: Scanning To A Memory Device
User's Guide Scanning Scanning to a Memory Device You can save the scanned image to a memory device. 1. Insert a memory device into the printer's external interface USB port. 2. Place the originals. Note: If you want to scan multiple originals or make 2-sided scans, place all of the originals in the ADF. 3.
Page 109 User's Guide Scanning 2-Sided: Scan both sides of the original. ❏ Orientation (Original) Select the orientation of the original. ❏ Binding(Original) Select the binding direction of the original. Scan Area: Select the scan area. To crop the white space around the text or image when scanning, select Auto Cropping.
Page 110: Scanning To The Cloud
❏ Add Time Add the time to the file name. Scanning to the Cloud You can send scanned images to cloud services. Before using this feature, make settings using Epson Connect. See the following Epson Connect portal website for details. https://www.epsonconnect.com/ http://www.epsonconnect.eu...
Page 111 User's Guide Scanning B&W/Color: Select whether to scan in color or in monochrome. JPEG/PDF: Select the format in which to save the scanned image. 2-Sided: Scan both sides of the original. ❏ Orientation (Original) Select the orientation of the original. ❏...
Page 112: Scanning To A Computer (Wsd)
User's Guide Scanning Scanning to a Computer (WSD) Note: ❏ This feature is only available for computers running Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista. ❏ If you are using Windows 7/Windows Vista, you need to setup your computer in advance using this feature. 1.
Page 113 Note: The printer name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the network screen. You can check the printer's name set on the network from the printer's control panel or by printing a network status sheet.
Page 114: Scanning From A Computer
6. Click OK. Scanning Using Epson Scan 2 You can scan using the scanner driver "Epson Scan 2". You can scan originals using detailed settings that are suitable for text documents. See the Epson Scan 2 help for an explanation of each setting item.
Page 115 User's Guide Scanning 3. Make the following settings on the Main Settings tab. ❏ Document Source: Select the source where the original is placed. ❏ Scanning Side: Select the side of the original you want to scan when scanning from ADF. ❏...
Page 116 User's Guide Scanning ❏ On the Advanced Settings tab, you can make detailed image adjustment settings that are suitable for text documents, such as the following. ❏ Remove Background: Remove the background of the originals. ❏ Text Enhancement: You can make blurred letters in the original clear and sharp. ❏...
Page 117: Scanning From Smart Devices
Scanning from Smart Devices Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned data on a smart device or to Cloud services, send it by email, or print it.
Page 118: Installing Epson Iprint
You can install Epson iPrint on your smart device from the following URL or QR code. http://ipr.to/c Scanning Using Epson iPrint Start Epson iPrint from your smart device and select the item you want to use from the home screen.
Page 119: Scanning By Touching Smart Devices To The N-Mark
User's Guide Scanning The following screens are subject to change without notice. Home screen displayed when the application is started. Displays information on how to setup the printer and a FAQ. Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time.
Page 120 The location and NFC functions vary depending on the smart device. See the documentation provided with your smart device for details. ❏ Installed Epson iPrint on your smart device. Touch your smart device to the printer's N-Mark to install it.
Page 121: Faxing
User's Guide Faxing Faxing Before Using Fax Features Check with your administrator that the following settings have been completed. ❏ The phone line, the printer, and (if necessary) the telephone have been connected correctly ❏ Fax basic settings (at least Fax Setting Wizard) have been completed Sending Faxes Using the Printer Sending Faxes Using the Control Panel Related Information...
Page 122 User's Guide Faxing ❏ To select from the contacts list: Select Contacts and select recipients you want to send. If the recipient you want to send to has not been registered in Contacts yet, tap to register it. ❏ To select from the sent fax history: Select Recent, and then select a recipient. ❏...
Page 123: Sending Faxes Dialing From The External Phone Device
User's Guide Faxing “Placing Originals” on page 37 & “Menu Options for Faxing” on page 136 & “Checking the Status or Logs for Fax Jobs” on page 144 & Sending Faxes Manually After Confirming the Recipient's Status You can send a fax while listening to sounds or voices through the printer's speaker while dialing, communicating, and transmitting.
Page 124: Sending Faxes On Demand (Using Polling Send/Bulletin Board Box)
User's Guide Faxing 4. Select the Fax Settings tab, and then make settings such as the resolution and the sending method as necessary. 5. When you hear a fax tone, tap , and then hang up the handset. Note: When a number is dialed using the connected telephone, it takes longer to send a fax because the printer performs scanning and sending simultaneously.
Page 125 User's Guide Faxing Related Information “Storing a Document in the Polling Send/Bulletin Board Box” on page 125 & “Polling Send/Board” on page 141 & Registering a Bulletin Board Box You must register a bulletin board box for storing a document beforehand. Follow the steps below to register the box.
Page 126: Various Ways Of Sending Faxes
User's Guide Faxing Related Information “Placing Originals” on page 37 & “Polling Send/Board” on page 141 & “Checking the Status or Logs for Fax Jobs” on page 144 & Various Ways of Sending Faxes Related Information “Sending Many Pages of a Monochrome Document (Direct Send)” on page 126 &...
Page 127 User's Guide Faxing Note: You cannot send your document preferentially while one of the following is in progress because the printer cannot accept another fax. ❏ Sending a monochrome fax with Direct Send enabled ❏ Sending a color fax ❏ Sending a fax using a connected telephone ❏...
Page 128 User's Guide Faxing Related Information “Placing Originals” on page 37 & “Sending Faxes Automatically Using the Control Panel” on page 121 & “Fax Settings” on page 136 & “Checking the Status or Logs for Fax Jobs” on page 144 & Sending Different Size Documents Using ADF (Continuous Scan(ADF)) Sending faxes by placing originals one by one, or by placing originals by size, you can send them as one document at their original sizes.
Page 129 User's Guide Faxing 4. Select the Fax Settings tab, and then make settings such as the resolution and the sending method as necessary. 5. Send the fax. Related Information “Managing Contacts” on page 44 & “Placing Originals” on page 37 &...
Page 130: Receiving Faxes On The Printer
User's Guide Faxing Sending Faxes Using the Stored Document Feature 1. Select Fax Box on the home screen, and then select Stored Documents. 2. Select the document you want to send, check the content of the document, and then select Start Sending. When the message Delete this document after sending? is displayed, select Yes or No.
Page 131 User's Guide Faxing Related Information “Usage of Auto Mode” on page 131 & “Usage of Manual Mode” on page 131 & Usage of Manual Mode This mode is mainly for making phone calls, but is also for faxing. Receiving Faxes When the telephone rings, you can answer the ringing manually by picking up the handset.
Page 132: Receiving Faxes By Making A Phone Call
User's Guide Faxing ❏ When the ringing stops and the printer automatically switches to receive faxes: - If the ringing is for a fax: The printer starts receiving faxes. - If the ringing is for a voice call: You cannot answer the phone. Ask the person to call you back. Note: Set the number of rings to answer for the answering machine to a lower number than the number set in Rings to Answer.
Page 133 User's Guide Faxing Related Information “Sending Faxes Dialing from the External Phone Device” on page 123 & “Receiving Faxes After Confirming the Sender's Status” on page 133 & “More” on page 138 & Receiving Faxes After Confirming the Sender's Status You can receive a fax while listening to sounds or voices through the printer's speaker while dialing, communicating, and transmitting.
Page 134: Saving And Forwarding Received Faxes
User's Guide Faxing Related Information “Managing Contacts” on page 44 & “Sending Faxes Dialing from the External Phone Device” on page 123 & “Receiving Faxes After Confirming the Sender's Status” on page 133 & “More” on page 138 & Saving and Forwarding Received Faxes Summary of the Features Check with the administrator for the status of the printer settings.
Page 135: Viewing Received Faxes Saved In The Printer On The Lcd Screen
User's Guide Faxing Note: ❏ The fax data is saved as PDF format. ❏ Color documents cannot be forwarded to another fax machine. They are processed as documents that failed to be forwarded. ❏ You can print the save/forward conditions set in the printer. Select Fax on the home screen, and then select (More) >...
Page 136: Menu Options For Faxing
User's Guide Faxing Related Information “Inbox and Confidential Boxes” on page 139 & Menu Options for Faxing Recipient Select the menus on the control panel as described below: Fax > Recipient Keypad Manually enter a fax number. Contacts Select a recipient from the contacts list. You can also add or edit a contact. Recent Select a recipient from the sent fax history.
Page 137 User's Guide Faxing Fax Send Settings Direct Send Sends a monochrome fax while scanning the originals. Since scanned originals are not stored temporarily in the printer's memory even when sending a large volume of pages, you can avoid printer errors due to a lack of memory. Note that sending using this feature takes longer than not using this feature.
Page 138: More
User's Guide Faxing More Selecting in Fax on the home screen displays the More menu. Transmission Log You can check the history of sent or received fax jobs. Note that you can also check the history of sent or received fax jobs from Job/Status. Fax Report Last Transmission Prints a report for the previous fax that was sent or received through polling.
Page 139: Menu Options For Fax Box
User's Guide Faxing Fax Settings Accesses Settings > General Settings > Fax Settings. Access the setting menu as an administrator. Related Information “Receiving Faxes by Polling (Polling Receive)” on page 132 & “Setting the Polling Send Box” on page 124 &...
Page 140: Stored Documents
User's Guide Faxing ❏ Save to Memory Device (Preview menu) ❏ Forward(Email) ❏ Forward(Folder) ❏ Send Fax ❏ Details When the message Delete When Complete is displayed, select On to delete faxes after completing processes such as Save to Memory Device or Forward(Email). (Box Menu) Print All This is displayed only when there are stored faxes in the box.
Page 141: Polling Send/Board
User's Guide Faxing Tapping one of the stored documents from the list displays the preview screen. Tap Start Sending to go to the fax sending screen, or tap Delete to delete the document while you are previewing. preview screen ❏ : Reduces or enlarges.
Page 142 User's Guide Faxing Related Information “Sending Faxes On Demand (Using Polling Send/Bulletin Board Box)” on page 124 & Polling Send You can find Polling Send in Fax Box > Polling Send/Board. Polling Send Box Displays the setting items and values in Settings in (Menu).
Page 143 User's Guide Faxing Unregistered Bulletin Board You can find Unregistered Bulletin Board in Fax Box > Polling Send/Board. Select one of the Unregistered Bulletin Board boxes. After registering a board, the registered name is displayed on the box instead of Unregistered Bulletin Board.
Page 144: Checking The Status Or Logs For Fax Jobs
User's Guide Faxing (Menu) Delete Document This item is displayed only when there is a stored document in the box. Deletes the document stored in the box. Settings Menus such as Name (Required) and Subaddress(SEP) are displayed. See the explanation for Unregistered Bulletin Board >...
Page 145: Checking Fax Jobs In Progress
User's Guide Faxing Received Fax Save/Forward Unprocessed Status Setting Saving in the inbox or the There are unread received documents in the inbox or the confidential box. confidential box Saving in an external memory There are received documents that have not been saved in the device because there is device no device containing a folder specifically created to save received documents connected to the printer or for other reasons.
Page 146: Checking The Fax Job History
You can send faxes from the computer by using the FAX Utility and PC-FAX driver. Note: To install the FAX Utility, use the EPSON Software Updater. See Related Information below for details. For Windows users, you can install using the software disc supplied with the printer.
Page 147: Sending Documents Created Using An Application (Windows)
User's Guide Faxing Related Information “Software Update Tools (Software Updater)” on page 185 & “Installing the Latest Applications” on page 185 & Sending Documents Created Using an Application (Windows) By selecting a printer fax from the Print menu of an application like Microsoft Word or Excel, you can directly transmit data such as documents, drawings, and tables you have created, with a cover sheet.
Page 148 User's Guide Faxing ❏ Selecting a recipient (name, fax number and so on) from the contacts on the printer: If the recipient is saved in the contacts on the printer, do the steps below. Click the Contacts on Printer tab. Note: If your printer has a security function that allows administrators to restrict users from changing the printer's fax settings, you may need to enter an administrator password to continue.
Page 149: Sending Documents Created Using An Application (Mac Os)
User's Guide Faxing Note: ❏ To stop transmitting, select the data, and click Cancel . You can also cancel using the printer's control panel. ❏ If an error occurs during transmission, the Communication Error window appears. Check the error information and retransmit.
Page 150: Receiving Faxes On A Computer
Install the FAX Utility before using this feature. Note: You can use one of the following methods to install the FAX Utility. ❏ Using the EPSON Software Updater (application for updating software) ❏ Using the disc supplied with your printer. (Windows users Only ) Important: ❏...
Page 151: Saving Incoming Faxes On A Computer
User's Guide Faxing Saving Incoming Faxes on a Computer You can make settings to save incoming faxes on a computer by using the FAX Utility. Install the FAX Utility on the computer in advance. For details, see Basic Operations in the FAX Utility help (displayed on the main window). If the password entry screen is displayed on the computer screen while you are making settings, enter the password.
Page 152: Checking For New Faxes (Mac Os)
User's Guide Faxing ❏ : Checking for new faxes. ❏ : Importing new faxes is complete. 2. Right-click the icon, and then click Open the received fax folder. The received fax folder is displayed. Check the date and the sender in the file name, and then open the PDF file.
Page 153 User's Guide Faxing 1. Click the received fax monitor icon on the Dock to open Fax Receive Monitor. 2. Select the printer and click Open folder, or double click the printer name. 3. Check the date and the sender in the file name, and then open the PDF file. Note: Received faxes are automatically renamed using the following naming format.
Page 154: Replacing Ink Cartridges And Other Consumables
2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Checking the Status of the Remaining Ink and the Maintenance Box - Mac OS 1.
Page 155: Ink Cartridge Codes
Epson recommends the use of genuine Epson ink cartridges. Epson cannot guarantee the quality or reliability of non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic printer behavior. Information about non-genuine ink levels may not be displayed.
Page 156 User's Guide Replacing Ink Cartridges and Other Consumables ❏ Do not turn off the printer during ink charging. If the ink charging is incomplete, you may not be able to print. ❏ Do not leave the printer with the ink cartridges removed; otherwise, ink remaining in the print head nozzles may dry out and you may not be able to print.
Page 157: Replacing Ink Cartridges
User's Guide Replacing Ink Cartridges and Other Consumables Replacing Ink Cartridges 1. Open the front cover. 2. Push the ink cartridge that you want to replace. The ink cartridge will pop out slightly. 3. Remove the ink cartridge from the printer. 4.
Page 158: Maintenance Box Code
“Ink Cartridge Handling Precautions” on page 155 & Maintenance Box Code Epson recommends the use of a genuine Epson maintenance box. Maintenance box code: T6714 Important: Once a maintenance box has been installed in a printer it cannot be used with other printers.
Page 159: Replacing A Maintenance Box
The need for replacement of the box does not mean that your printer has ceased to operate in accordance with its specifications. The Epson warranty does not cover the cost of this replacement. It is a user- serviceable part.
Page 160 User's Guide Replacing Ink Cartridges and Other Consumables 1. Turn off the printer by pressing the button, and then unplug the power cord. 2. Remove the new maintenance rollers from their package. Important: ❏ The maintenance rollers for the paper cassette 1 and paper cassette 2 to 4 are different. Check the direction of the arrow at the center of the maintenance rollers, and make sure the maintenance rollers are the ones for paper cassette 1.
Page 161 User's Guide Replacing Ink Cartridges and Other Consumables 4. Turn the printer around, and open rear cover 1. 5. Pull out rear cover 2. 6. Remove the cover inside the back of the printer. 7. Slide out the two used maintenance rollers, and remove them.
Page 162 User's Guide Replacing Ink Cartridges and Other Consumables 8. Insert two new maintenance rollers until they click into place. Note: Insert the maintenance rollers by rolling them so that you can insert them smoothly. 9. Reattach the cover inside the back of the printer. 10.
Page 163 User's Guide Replacing Ink Cartridges and Other Consumables 12. Release the lever of the paper cassette. 13. Slide the maintenance roller toward the lever, and then remove them by taking the shaft out of the holder. 14. Insert the shaft of the new maintenance roller into the hole in the holder, and then slide the shaft on the lever side along the slot while it is facing the flat surface at the front.
Page 164: Replacing Maintenance Rollers In Paper Cassette 2 To 4
User's Guide Replacing Ink Cartridges and Other Consumables 17. Turn on the printer, select Settings > Maintenance > Maintenance Roller Information>Reset Maintenance Roller Counter, and then select the paper cassette in which you replaced the maintenance rollers. Related Information “Maintenance Rollers Codes” on page 159 &...
Page 165 User's Guide Replacing Ink Cartridges and Other Consumables 3. Pull out the paper cassette for which you want to replace the rollers. 4. Turn the printer around, and then open the printer's cassette unit cover.
Page 166 User's Guide Replacing Ink Cartridges and Other Consumables 5. Remove the screws by a screwdriver and remove the cover on the rear of inside the printer. 6. Slide out two used maintenance rollers, and remove both of them. 7. Insert two new maintenance rollers until they click into place. Note: Insert the maintenance rollers by rolling them so that you can insert them smoothly.
Page 167 User's Guide Replacing Ink Cartridges and Other Consumables 8. Tighten the screws to re-attach the cover. 9. Close the cassette unit cover.
Page 168 User's Guide Replacing Ink Cartridges and Other Consumables 10. Release the lever of the paper cassette. 11. Slide the maintenance roller toward the lever, and then remove them by taking the shaft out of the holder. 12. Insert the shaft of the new maintenance roller into the hole in the holder, and then slide the shaft on the lever side along the slot while it is facing the flat surface at the front.
Page 169: Temporarily Printing With Black Ink
Because this feature is only available for approximately five days, replace the expended ink cartridge as soon as possible. Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ The available period varies depending on the usage conditions.
Page 170: Temporarily Printing With Black Ink - Windows
User's Guide Replacing Ink Cartridges and Other Consumables Temporarily Printing with Black Ink - Windows 1. When the following window is displayed, cancel printing. Note: If you cannot cancel printing from the computer, cancel using the printer's control panel. 2. Access the printer driver window. 3.
Page 171: Temporarily Printing With Black Ink - Mac Os
You can continue printing while preparing a replacement black ink cartridge. This feature is only available when you select the following settings in the printer driver. ❏ Paper Type: plain papers ❏ Quality: Standard ❏ EPSON Status Monitor 3: Enabled...
Page 172 Replacing Ink Cartridges and Other Consumables Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ Composite black looks slightly different from pure black. In addition, the print speed is reduced.
Page 173: Maintaining The Printer
We recommend to turn off the printer. If print quality has still not improved, contact Epson support. ❏ To prevent the print head from drying out, do not unplug the printer while the power is on.
Page 174: Checking And Cleaning The Print Head - Windows
User's Guide Maintaining the Printer 7. When cleaning is finished, print the nozzle check pattern again. Repeat cleaning and printing the pattern until all lines are printed completely. Related Information “Loading Paper in the Paper Cassette” on page 31 & Checking and Cleaning the Print Head - Windows 1.
Page 175: Cleaning The Paper Path
User's Guide Maintaining the Printer 4. Follow the on-screen instructions to print an alignment pattern. 5. Follow the on-screen instructions to align the ruled lines. Find and enter the number for the pattern that has the least misaligned vertical line. Related Information “Loading Paper in the Paper Cassette”...
Page 176: Cleaning The Paper Path For Paper Feeding Problems (Paper Cassette)
User's Guide Maintaining the Printer Cleaning the Paper Path for Paper Feeding Problems (Paper Cassette) When paper is not fed from paper cassette correctly, clean the roller inside. 1. Pull out the paper cassette. 2. Wipe the roller using a soft, moist cloth. Important: Using a dry cloth may damage the surface of the roller.
Page 177 User's Guide Maintaining the Printer 1. Open the ADF cover. 2. Use a soft, moist cloth to clean the roller and the interior of the ADF. Important: ❏ Using a dry cloth may damage the surface of the roller. ❏ Use the ADF after the roller has dried.
Page 178 User's Guide Maintaining the Printer 3. Open the document cover. 4. Clean the part that is shown in the illustration. Important: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it.
Page 179: Cleaning The Scanner Glass
User's Guide Maintaining the Printer Cleaning the Scanner Glass When the copies or scanned images are smeared, clean the scanner glass. Caution: Be careful not to trap your hand or fingers when opening or closing the document cover. Otherwise you may be injured.
Page 180: Network Service And Software Information
User's Guide Network Service and Software Information Network Service and Software Information This section introduces the network services and software products available for your printer from the Epson website or the supplied software disc. Application for Configuring Printer Operations (Web Config) Web Config is an application that runs in a web browser, such as Internet Explorer and Safari, on a computer or smart device.
Page 181: Running Web Config On Windows
Epson Scan 2 is an application for controlling scanning. You can adjust the size, resolution, brightness, contrast, and quality of the scanned image. You can also start Epson Scan 2 from a TWAIN-compliant scanning application. See the application's help for details.
Page 182: Adding The Network Scanner
❏ If Add is grayed out, click Enable Editing. ❏ If the main screen of Epson Scan 2 is displayed, it has already been connected to the scanner. If you want to connect to another network, select Scanner > Settings to open the Scanner Settings screen.
Page 183: Application For Configuring Scanning From The Computer (Document Capture Pro)
❏ Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003 R2/Windows Server 2003 Click the start button, and select All Programs or Programs > Epson Software > Document Capture Pro. Starting on Mac OS Select Go > Applications > Epson Software > Document Capture.
Page 184: Application For Sending Faxes (Pc-Fax Driver)
Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and select All Programs (or Programs) > Epson Software > FAX Utility. Starting on Mac OS Select System Preferences from the menu >...
Page 185: Software Update Tools (Software Updater)
Click the start button, and then select All Programs (or Programs) > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update. Starting on Mac OS Select Go >...
Page 186: Uninstalling Applications
❏ You can download the latest applications from the Epson website. http://www.epson.com ❏ If you use Windows Server operating systems, you cannot use Epson Software Updater. Download the latest applications from the Epson website. ❏ Document Capture Pro cannot be installed from Epson Software Updater. Install it from the website below.
Page 187: Uninstalling Applications - Windows
If the User Account Control window is displayed, click Continue. 7. Follow the on-screen instructions. Uninstalling Applications - Mac OS 1. Download the Uninstaller using EPSON Software Updater. Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the application.
Page 188: Printing Using A Network Service
6. Select the application you want to uninstall, and then click Uninstall. Important: The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer driver again.
Page 189: Solving Problems
000181, 000184, 000201, 000204, 000221, 000224 Printer error. Contact Epson Support. Non- The printer may be damaged. Contact Epson support or an authorised printing features are available. Epson service provider to request repairs. However, non-printing features such as scanning are available.
Page 190 Solutions Maintenance roller in the Rear Paper Feed is at Contact Epson support or an authorized Epson service provider to the end of its service life. For details, see your request replacement of the maintenance rollers for the rear paper feed.
Page 191: Error Code On The Status Menu
1. Connect the computer and the printer with a USB cable. (During recovery mode, you cannot update the firmware over a network connection.) 2. Visit your local Epson website for further instructions. See the Administrator's Guide for details. Related Information “Contacting Epson Support”...
Page 192 User's Guide Solving Problems Code Problem Solution ❏ Print received faxes from Job Status in Job/ The memory is full. Status . ❏ Delete received faxes saved in the inbox from Job Status in Job/Status. ❏ If you are sending a monochrome fax to a single destination, you can send it by using Direct Send.
Page 193 User's Guide Solving Problems Code Problem Solution ❏ Select Settings > General Settings > Network A DNS error has occurred. Settings > Advanced > TCP/IP, and then check the DNS settings. ❏ Check the DNS settings for the server, the computer, or the access point.
Page 194 User's Guide Solving Problems Code Problem Solution A communication error occurred. Print a network connection report to check if the printer is connected to the network. There is not enough storage space available to save Reduce the number of documents. the scanned image in the destination storage.
Page 195 User's Guide Solving Problems Code Problem Solution ❏ Select Settings > General Settings > Network A communication error has occurred. Settings > Advanced > Email Server > Server Settings to check the email server settings. You can check the cause of the error by running connection check.
Page 196: Checking The Printer Status - Windows
2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details. You can check the printer status, ink levels, and error status. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Accessing the Printer Driver”...
Page 197: Paper Does Not Feed Or Eject Correctly
User's Guide Solving Problems Important: Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer. Note: If any torn pieces of paper remain, select Settings > Maintenance > Remove Paper after clearing the paper jam error. This helps you to remove the remaining pieces of paper.
Page 198: Several Sheets Of Paper Are Fed At A Time
User's Guide Solving Problems “Loading Paper in the Rear Paper Feed” on page 33 & Several Sheets of Paper are Fed at a Time When several sheets of paper are fed at a time during manual 2-sided printing, remove any paper which is loaded in the printer before you reload the paper.
Page 199: Paper Is Not Stacked In Order
User's Guide Solving Problems ❏ Do not load originals above the line indicated by the triangle symbol on the ADF. ❏ Check that the ADF icon is on at the bottom of the screen. If it is off, place the originals again. Related Information “Available Originals for the ADF”...
Page 200: Power And Control Panel Problems
Printer Turns Off During Use Unplug and plug in the power cord, and then turn the printer back on. If the problem cannot be cleared, contact Epson support. Power Turns Off Automatically ❏ Select Settings > General Settings > Basic Settings > Power Off Settings, and then disable the Power Off If Inactive and Power Off If Disconnected settings.
Page 201: Cannot Print From A Computer
Checking the Software and Data ❏ Make sure that a genuine Epson printer driver is installed. If a genuine Epson printer driver is not installed, the available functions are limited. We recommend using a genuine Epson printer driver. See the related information link below for details.
Page 202 Right-click on the Printers folder, and then click Run as administrator > Server Properties. ❏ Windows XP/Windows Server 2003 R2/Windows Server 2003 From the File menu, select Server Properties. Click the Driver tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on your computer.
Page 203: Checking The Printer Status From The Computer (Windows)
> Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies, and if the Options tab and Utility tab are displayed on the window, a genuine Epson printer driver is installed on your computer. Related Information “Installing the Latest Applications”...
Page 204: Checking The Printer Status From The Computer (Mac Os)
Network connection: EPSON XXXX Series (network) If you install the printer driver multiple times, copies of printer driver may be created. If copies such as "EPSON XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device.
Page 205: Printout Problems
User's Guide Solving Problems ❏ Enable the AirPrint setting on Web Config. Related Information “Application for Configuring Printer Operations (Web Config)” on page 180 & Printout Problems Adjusting the Print Quality If you notice a misaligned vertical lines, blurred images, or horizontal banding, adjust the print quality. 1.
Page 206: Adjusting The Print Quality For Each Paper Type
User's Guide Solving Problems Related Information “Loading Paper in the Paper Cassette” on page 31 & Adjusting the Print Quality for Each Paper Type If print quality does not improve after using the Print Quality Adjustment feature, you can adjust the print quality for each paper type.
Page 207: Blurry Prints, Vertical Banding, Or Misalignment
User's Guide Solving Problems ❏ Select the appropriate paper type setting for the type of paper loaded in the printer. ❏ Align the print head using the Print Quality Adjustment feature. ❏ When printing on plain paper, print using a higher quality setting. Related Information “List of Paper Type”...
Page 208: Print Quality Is Poor
❏ For best results, use up ink cartridge within six months of opening the package. ❏ Try to use genuine Epson ink cartridges. This product is designed to adjust colors based on the use of genuine Epson ink cartridges. The use of non-genuine ink cartridges may cause print quality to decline.
Page 209: Paper Is Smeared Or Scuffed
User's Guide Solving Problems Paper Is Smeared or Scuffed ❏ When horizontal banding appears or the top or bottom of the paper is smeared, load paper in the correct direction and slide the edge guides to the edges of the paper. ❏...
Page 210: Paper Is Smeared During Automatic 2-Sided Printing
& Images or Photos are Printed in Unexpected Colors When printing from the control panel or from the Windows printer driver, the Epson auto photo adjustment setting is applied by default depending on the paper type. Try change the setting.
Page 211: Printed Characters Are Incorrect Or Garbled
User's Guide Solving Problems ❏ Adjust the margin setting in the application so that it falls within the printable area. Related Information “Loading Paper in the Paper Cassette” on page 31 & “Loading Paper in the Rear Paper Feed” on page 33 &...
Page 212: Uneven Colors, Smears, Dots, Or Straight Lines Appear In The Copied Image
User's Guide Solving Problems Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image ❏ Clean the paper path. ❏ Clean the scanner glass. ❏ Clean the ADF. ❏ Do not press too hard on the original or the document cover when you are placing the originals on the scanner glass.
Page 213: Other Printing Problems
User's Guide Solving Problems Other Printing Problems Printing Is Too Slow ❏ Close any unnecessary applications. ❏ Lower the quality setting. High quality printing slows down the printing speed. ❏ Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while moving in both directions, and the printing speed increases.
Page 214: Cannot Start Scanning
In Windows, make sure the printer (scanner) is displayed in Scanner and Camera. The printer (scanner) should be displayed as "EPSON XXXXX (printer name)". If the printer (scanner) is not displayed, uninstall and then re- install Epson Scan 2. See the following to access Scanner and Camera.
Page 215: Scanned Image Problems
“Cleaning the ADF” on page 176 & The Image Quality Is Rough ❏ In Epson Scan 2, adjust the image using items on the Advanced Settings tab, and then scan. ❏ If the resolution is low, try increasing the resolution and then scanning. Related Information “Application for Scanning Documents and Images (Epson Scan 2)”...
Page 216: Text Is Blurred
❏ In Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text Enhancement. ❏ In Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust the Threshold on the Advanced Settings tab.
Page 217: Text Is Not Recognized Correctly When Saving As A Searchable Pdf
❏ Originals with creases or wrinkles ❏ In Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust the Threshold on the Advanced Settings tab. When you increase the Threshold, the black color area becomes larger.
Page 218: Other Scanning Problems
Scanning Stops when Scanning to PDF/Multi-TIFF ❏ When scanning using Epson Scan 2, you can continuously scan up to 999 pages in PDF format and up to 200 pages in Multi-TIFF format. When scanning using the control panel, you can continuously scan up to 50 pages in single-sided scanning using the ADF, and up to 100 pages in 2-sided scanning using the ADF and when scanning using the scanner glass.
Page 219: Cannot Send Or Receive Faxes
❏ In Windows, make sure the printer (fax) is displayed in Devices and Printers, Printer, or Printers and Other Hardware. The printer (fax) is displayed as "EPSON XXXXX (FAX)". If the printer (fax) is not displayed, uninstall and then re-install the FAX Utility. See the following to access Devices and Printers, Printer, or Printers and Other Hardware.
Page 220: Cannot Send Faxes
User's Guide Solving Problems Related Information “Error Code on the Status Menu” on page 191 & “Uninstalling Applications” on page 186 & “Installing the Latest Applications” on page 185 & Cannot Send Faxes ❏ If the user restriction feature has been enabled, a user name and password are required to operate the printer. Contact your administrator if you do not know the password.
Page 221: Cannot Send Faxes At A Specified Time
User's Guide Solving Problems “Sending Faxes Dialing from the External Phone Device” on page 123 & “Managing Contacts” on page 44 & “Cannot Send or Receive Faxes” on page 219 & Cannot Send Faxes at a Specified Time Set the date and the time correctly on the control panel. Related Information “Sending Faxes in Monochrome at a Specified Time (Send Fax Later)”...
Page 222: Memory Full Error Occurs
User's Guide Solving Problems Memory Full Error Occurs ❏ If the printer has been set to save received faxes in the inbox or the confidential box, delete faxes you have already read from the inbox or the confidential box. ❏ If the printer has been set to save received faxes on a computer, turn on the computer that is set to save the faxes.
Page 223: Faxes Are Sent At The Wrong Size
User's Guide Solving Problems Faxes Are Sent at the Wrong Size ❏ Before you send an A3 size document, ask the recipient if the recipient's machine supports A3 size. If you see OK (Reduced Size) in the fax transmission report, the recipient's fax machine does not support A3 size. ❏...
Page 224: Pages Are Blank Or Only A Small Amount Of Text Is Printed On The Second Page In Received Faxes
User's Guide Solving Problems Pages are Blank or only a Small Amount of Text is Printed on the Second Page in Received Faxes You can print on one page by using the Delete Print Data After Split feature in Split Page Settings. Select Delete Top or Delete Bottom in Delete Print Data After Split, and then adjust Threshold.
Page 225: The Date And Time Are Incorrect
❏ Check that the memory device has enough available memory. If the available memory is low, data cannot be saved. Related Information “External USB Device Specifications” on page 231 & Forgot Your Password If you forget the administrator's password, contact Epson support. Related Information “Contacting Epson Support” on page 254 &...
Page 226: Application Is Blocked By A Firewall (For Windows Only)
User's Guide Solving Problems Application Is Blocked by a Firewall (for Windows Only) Add the application to the Windows Firewall allowed program in security settings on the Control Panel. "×" Is Displayed on the Photo Selection Screen "×" is displayed on the LCD screen when the image file is not supported by the product. Related Information “Supported Data Specifications”...
Page 227: Appendix
User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 800 Color ink nozzles: 800 for each color Plain Paper 64 to 90 g/m2(17 to 24lb) Weight of Paper Thick Paper 91 to 256 g/m2 (25 to 68 lb) Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Envelope C4: 80 to 100 g/m2 (21 to 26 lb)
Page 228: Scanner Specifications
User's Guide Appendix Scanner Specifications Scanner Type Flatbed Photoelectric Device Effective Pixels 14040×20400 pixels (1200 dpi) Maximum Document Size 297×431.8 mm (11.7×17 in.) A3,Ledger Scanning Resolution 1200 dpi (main scan) 2400 dpi (sub scan) Output Resolution 50 to 9600 dpi in 1 dpi increments Color Depth Color ❏...
Page 229: Network Function List
IPv4, IPv6 UPnP Printing IPv4 Information appliance PictBridge Printing (Wi-Fi) IPv4 Digital camera ✓ Epson Connect (Email Print, IPv4 Remote Print) ✓ AirPrint (iOS, Mac OS) IPv4, IPv6 iOS 5 or later, Mac OS X v10.7 or later ✓ Google Cloud Print...
Page 230: Wi-Fi Specifications
Appendix Functions Supported Remarks ✓ Network Scanning Epson Scan 2 IPv4, IPv6 Event Manager IPv4 ✓ Epson Connect (Scan to IPv4 Cloud) ✓ AirPrint (Scan) IPv4, IPv6 OS X Mavericks or later ✓ ADF (2-sided scanning) ✓ Send a fax IPv4 ✓...
Page 231: Security Protocol
You cannot use the following devices: ❏ A device that requires a dedicated driver ❏ A device with security settings (password, encryption, and so on) Epson cannot guarantee all operations of externally connected devices. Supported Data Specifications File Format JPEGs (*.JPG) with the Exif Version 2.31 standard taken by digital cameras DCF version 1.0 or 2.0...
Page 232: Dimensions
User's Guide Appendix Image Size Horizontal: 80 to 10200 pixels Vertical: 80 to 10200 pixels File Size Less than 2 GB Maximum Number of Files JPEG: 9990 TIFF: 999 Design rule for Camera File system. Photo data stored on digital cameras with a built-in memory is not supported. Up to 999 files can be displayed at a time.
Page 233: Electrical Specifications
Power off: Approx. 0.2 W Note: ❏ Check the label on the printer for its voltage. ❏ For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption Environmental Specifications Operation Use the printer within the range shown in the following graph.
Page 234: Installation Location And Space
User's Guide Appendix Freezing Temperature -23 °C (-9.4 °F) Ink thaws and is usable after approximately 3 hours at 25 °C (77 °F). You can store for one month at 40 °C (104 °F). Installation Location and Space To ensure safe use, place the printer in a location that meets the following conditions. ❏...
Page 235: System Requirements
User's Guide Appendix Secure enough place to install and operate the printer correctly. 1516mm 1378mm 772mm 345mm 179mm 523mm System Requirements ❏ Windows 10 (32-bit, 64-bit)/Windows 8.1 (32-bit, 64-bit)/Windows 8 (32-bit, 64-bit)/Windows 7 (32-bit, 64- bit)/Windows Vista (32-bit, 64-bit)/Windows XP SP3 or later (32-bit)/Windows XP Professional x64 Edition SP2 or later/Windows Server 2016/Windows Server 2012 R2/Windows Server 2012/Windows Server 2008 R2/ Windows Server 2008/Windows Server 2003 R2/Windows Server 2003 SP2 or later ❏...
Page 236: Installing The Optional Units
User's Guide Appendix Note: ❏ Mac OS may not support some applications and features. ❏ The UNIX File System (UFS) for Mac OS is not supported. Installing the Optional Units Optional Cabinet Code The following is the code for the optional cabinet. Optional Cabinet (C12C932891) Installing the Optional Cabinet The cabinet can be attached to the printer and the optional paper cassette units.
Page 237 User's Guide Appendix 3. Remove the output tray. 4. Remove the cabinet from the box, and then remove any protective materials. 5. Check the items supplied. Note: The shape of the stands may differ from this illustration. 6. Place the stands inside the cabinet's casters. 7.
Page 238 User's Guide Appendix Important: Make absolutely sure both stands are attached securely, otherwise the printer may fall. 8. Secure the reinforcing bars with the attachments and screws. 9. Place the cabinet on a flat surface and lock the casters at the front. 10.
Page 239 User's Guide Appendix 11. Pull out the paper cassette. 12. Lower the printer or an optional paper cassette unit gently onto the cabinet aligning the corners, and then secure them with the screws. Note: Some screws will be left over after assembly. 13.
Page 240: Optional Paper Cassette Unit Code
User's Guide Appendix 14. Insert the paper cassette. 15. Insert the output tray. 16. Connect the cables and plug in the printer. Note: When uninstalling the cabinet, turn off the printer, unplug the power cord, disconnect any cables, and then perform the installation procedure in reverse.
Page 241 User's Guide Appendix Caution: ❏ Make sure you turn off the printer, unplug the power cord from the printer, and disconnect any cables before starting installation. Otherwise, the power cord may be damaged resulting in fire or electric shock. ❏ When lifting the printer, place your hands in the positions shown below. If you lift the printer holding other positions, the printer may fall or you may trap your fingers when placing the printer.
Page 242 User's Guide Appendix 5. Check the items supplied. 6. Place the optional paper cassette unit where you want to set up the printer. 7. Pull out the paper cassette. 8. If you use multiple optional cassette units, stack all optional paper cassette units on top of each other, and then secure them with the screws.
Page 243 User's Guide Appendix 9. Lower the printer gently onto the optional paper cassette aligning the corners, and then secure them with the screws. Note: Some screws will be left over after assembly. 10. Secure the optional paper cassette unit and the printer at the back with the attachments and screws.
Page 244 User's Guide Appendix 11. Insert a label showing the size of the paper to be loaded in the cassette into the holder. 12. Insert the paper cassette. 13. Place the sticker indicating the cassette number.
Page 245 User's Guide Appendix 14. Insert the output tray. 15. Reconnect the power cord and any other cables, and then plug in the printer. 16. Turn on the printer by pressing the button. 17. Press the button, and check that the optional cassette unit that you installed is displayed on the Paper Setting screen.
Page 246: Regulatory Information
Standards and Approvals for European Model For European users Hereby, Seiko Epson Corporation declares that the following radio equipment model is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following website.
Page 247: German Blue Angel
User's Guide Appendix Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non- recommended modification of the products. German Blue Angel See the following website to check whether or not this printer meets the standards for the German Blue Angel.
Page 248: Moving And Transporting The Printer
User's Guide Appendix Moving and Transporting the Printer Caution: ❏ When carrying the printer, lift it using a stable position. Lifting the printer using an unstable position may result in injury. ❏ Because this printer is heavy, it should always be carried by two or more people when unpacking and transporting.
Page 249 User's Guide Appendix 5. Remove the output tray. Caution: Do not place the removed output tray on the printer as it is unstable. If the output tray falls while the printer is being moved, you may be injured. 6. Remove all of the paper from the printer. 7.
Page 250: When Moving The Printer On The Cabinet's Casters
User's Guide Appendix When Moving the Printer on the Cabinet's Casters Before moving the printer, uninstall the cabinet's stands. Complete the steps in Preparing to Move the Printer, and then perform the steps in the following images. Related Information “Preparing to Move the Printer” on page 248 &...
Page 251: When Moving The Printer With Optional Paper Cassette Units Attached
User's Guide Appendix When Moving the Printer with Optional Paper Cassette Units Attached Complete the steps in Preparing to Move the Printer, and then pull out paper cassettes 1 to 4. Next, perform the steps in the following images. Related Information “Preparing to Move the Printer”...
Page 252: Copyright
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
Page 253: Where To Get Help
Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also available from the site.
Page 254: Contacting Epson Support
Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.

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