troubleshooting
Connecting to a computer
Symptom
When using the
videos, a computer
does not recognise
your camcorder.
Cannot play a video
file properly on a PC.
Intelli-studio does not
function properly.
The image or sound
on your camcorder
is not played on your
computer properly.
The playback
screen is paused or
distorted.
Connecting/Dubbing with other devices (TV, DVD recorder, etc.)
Symptom
You cannot dub
correctly using the
Audio/Video cable.
11
Disconnect the USB cable from the computer and camcorder, restart the
•
computer, then reconnect it correctly.
A video codec is needed to play the file recorded on your camcorder. Install or
•
run the built-in edit software (Intelli-studio).
Make sure you insert the connector in the correct direction, and connect the
•
USB cable to the USB jack on your camcorder firmly.
•
Disconnect the cable from the computer and camcorder, restart the computer.
Reconnect it properly.
Your computer may not have the necessary performance specifications to
•
playback a video file. Check the recommended computer specifications.
Exit the Intelli-studio application, and restart the Windows computer.
•
Intelli-studio is not Macintosh compliant.
•
Set "PC Software" to "On" in the Settings menu.
•
According to your computer type, the Intelli-studio program may not run
•
automatically. In this case, open the desired CD-ROM drive that has the Intelli-
studio program in My Computer and run iStudio.exe.
•
Video playback or sound may stop temporarily depending on your computer.
The video or sound copied to your computer is not affected.
If your camcorder is connected to a computer that does not support Hi-speed
•
USB (USB2.0), the images or sound may not be played back correctly.
The images and sound copied to your computer are not affected.
Check the system requirements to play a video. page 97
•
Exit all other applications running on the current computer.
•
•
If a recorded video is played on your camcorder when it is connected to a
computer, the image may not play smoothly, depending on the transfer speed.
Please copy the file to your PC, and then play it back.
The Audio/Video cable is not connected properly. Make sure that the Audio/
•
Video cable is connected to the proper jack, i.e. to the input jack of the device
used for dubbing an image from your camcorder. page 95
Explanation/Solution
Explanation/Solution