How to Find Your Solution
When software installation fails, or the ScanSnap does not operate normally after installation is
complete, refer to the flow chart below for troubleshooting.
Yes
No
Is the installation
complete?
No.
Topic to Be Referred to
1
"If Your First Attempt to Install Failed" (page 414)
2
"If You Have Installed the Software Before" (page 415)
3
"Cannot Connect to the ScanSnap even after the Installation Has Been Complete (iX1600 / iX1500)"
(page 419)
4
"When the ScanSnap Manager Icon Does Not Appear" (page 420)
5
"When ScanSnap Manager Does Not Operate Normally" (page 422)
Have you installed
the software before?
Does the ScanSnap Manager
icon
appear
in the notification area?
Does the ScanSnap Manager
icon
appear
in the notification area?
413
How to Find Your Solution
1
2
3
4
5