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Refrigerator
User manual
Free Standing Appliance
Untitled-1 1
2016-03-30
1:11:09

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Table of Contents
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Summary of Contents for Samsung RF28K9070SR

  • Page 1 Refrigerator User manual Free Standing Appliance Untitled-1 1 2016-03-30 1:11:09...
  • Page 2: Table Of Contents

    Door removal for entrance Step-by-step installation Operations Feature panel Samsung Smart Home SMART GRID Function (Demand Response) Special features Maintenance Handle and care Cleaning Replacement Troubleshooting General Samsung Smart Home Smart Grid Warranty (USA) WARRANTY ON SAMSUNG REFRIGERATOR English Untitled-1 2 2016-03-30 1:11:09...
  • Page 3 Warranty Information (CANADA) If your refrigerator needs service Limited Warranty for Original Purchaser Obligation to the Original Owner Exclusions of the Warranty Open Source Announcement English 3 Untitled-1 3 2016-03-30 1:11:09...
  • Page 4: Safety Information

    • Because the following instructions cover various models, the characteristics of your refrigerator may differ slightly from the refrigerator described in this manual. • If you have any question, contact us at 1-800-SAMSUNG or find help and information online at www.samsung.com.
  • Page 5: Critical Installation Warnings

    Critical installation warnings WARNING • Do not install the refrigerator in a damp location or place where it may come in contact with water. - Deteriorated insulation on electrical parts may cause an electric shock or fire. • Do not place this refrigerator in direct sunlight or expose it to the heat from stoves, room heaters, or other appliances.
  • Page 6 - Deteriorated insulation on electrical parts may cause an electric shock or fire. • If large amounts of dust or water enter the refrigerator, disconnect the power plug and contact your Samsung Electronics service center. - Otherwise there is a risk of fire.
  • Page 7: Installation Cautions

    • Plug the power plug into the wall socket firmly. Do not use a damaged power plug, damaged power cord, or loose wall socket. - This may result in an electric shock or fire. • If the power cord is damaged, have it replaced immediately by the manufacturer or one of its service agents.
  • Page 8 Samsung Electronics service center. • If large amounts of dust or water enter the refrigerator, disconnect the power plug and contact your Samsung Electronics service center. - Otherwise there is a risk of fire. • Do not let children step on a drawer.
  • Page 9 • Never put fingers or any objects into the water dispenser outlet, ice chute, or ice maker bucket. - It may cause a personal injury or material damage. • Do not use or place any substances sensitive to temperature such as flammable sprays, flammable objects, dry ice, medicine, or chemicals near or inside the refrigerator.
  • Page 10 - Failing to do so may result in an electric shock, fire, problems with the product, or injury. • If the interior or exterior LED lamp has gone out, contact your nearest Samsung service center. • If the refrigerator emits a burning smell or smoke, unplug the refrigerator immediately and contact a Samsung service center.
  • Page 11: Usage Cautions

    • Service Warranty and Modification. - Any changes or modifications performed by a 3rd party on this finished appliance are not covered under Samsung warranty service, nor is Samsung responsible for safety issues that result from 3rd party modifications. • Do not block the air vents inside the refrigerator.
  • Page 12: Cleaning Cautions

    Safety information Cleaning cautions CAUTION • Do not spray water directly on the inside or outside the refrigerator. - There is a risk of fire or electric shock. • Do not use a hair dryer to dry the inside of the refrigerator. •...
  • Page 13: Critical Disposal Warnings

    Critical disposal warnings WARNING • DANGER : Risk of child entrapment. Before you throw away your old refrigerator or freezer: - Take off the doors and door latch. - Leave the shelves in place so that children cannot easily climb inside. - Children trapped inside a refrigerator can hurt themselves or suffocate to death.
  • Page 14: Regulatory Notice

    Safety information 1. Regulatory Notice 1.1 FCC Notice FCC CAUTION: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Contains Transmitter Module FCC ID: A3LSWL-CQ52 This device complies with Part 15 of FCC Rules. Operation is Subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received including interference that cause...
  • Page 15 1.2 IC Notice Contains Transmitter Module IC: 649E-SWLCQ52 The term “IC” before the radio certification number only signifies that Industry Canada technical specifications were met. Operation is subject to the following two conditions : (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
  • Page 16: Installation

    Installation Follow these instructions carefully to prevent accidents and to ensure the proper installation of this refrigerator. WARNING • Use the refrigerator only for its intended purpose as described in this manual. • Any servicing must be performed by a qualified technician. •...
  • Page 17 • When the door opens, the interlock switch automatically disables the auger motor of the ice maker for safety reasons. • If the internal or external LED lamp is out of order, contact a local Samsung service center. English 17...
  • Page 18: Door Removal For Entrance

    Installation Door removal for entrance If the refrigerator cannot pass through the entrance to your home or kitchen due to its size, follow these instructions to remove and then re-install the refrigerator's doors. If you do not need to remove the doors, go to page 26 for the installation instructions. Tools required (not provided) Philips screwdriver Flat-heat screwdriver...
  • Page 19 2. Disconnect the two wire connectors on the left door. The position of the connectors differs with the model. CAUTION • Do not remove both doors simultaneously. Make sure to remove one door at a time. Otherwise, any of the doors may fall and cause physical injury.
  • Page 20 Installation 6. Open the door 90 degrees. While holding the door, pull up and remove the top hinge. Be careful not to damage the connector wires when you remove the hinge. 7. Gently pull up the door vertically to remove. Do not apply excessive force to the door.
  • Page 21 Detaching the freezer doors CAUTION • Be sure to remove the fridge doors before removing the freezer doors. • Use caution when disconnecting the bottom connectors. 1. With the freezer door open, use a Philips screwdriver to remove the screw holding the cover (A) of the adjustable leg.
  • Page 22 Installation 4. To prevent contact with the middle hinge, slightly tilt the door to the front, and then lift it up to remove. 5. Repeat the steps above for the other door. Re-attaching the freezer doors CAUTION • Before re-attaching the doors, make sure all the electrical connectors are properly connected.
  • Page 23 2. While pressing the hinge shaft down, position the door so that the hinge shaft is below the shaft hole in the middle hinge. Release the hinge shaft so that it enters the shaft hole. 3. With the door open, connect the bottom connectors in the direction of the arrows.
  • Page 24 Installation Re-attaching the fridge doors 1. While holding the door open by more than 90 degrees, insert the shaft on the middle hinge into the hole on the bottom of the door. 2. Put the top hinge into position on the top of the refrigerator, and then insert the hinge shaft into the top hole of the door.
  • Page 25 5. Connect the wire connectors. CAUTION • Make sure the wire connectors are connected properly. Otherwise, the display will not operate. 6. Connect the water tube. CAUTION • To prevent water leaks, make sure the red clips tighten the coupler properly. •...
  • Page 26: Step-By-Step Installation

    Installation Step-by-step installation STEP 1 Select a site The site must: • Have a solid level surface without carpeting or flooring that may obstruct ventilation • Be out of direct sunlight • Have adequate room for opening and closing the door •...
  • Page 27 01 2" (50 mm) 02 125° 03 59 " (1515 mm) 04 11 " (303 mm) 05 12" (305 mm) 06 35 " (908 mm) 07 29 " (748 mm) 08 2 " (70 mm) 09 1 " (43 mm) 10 49"...
  • Page 28 Installation STEP 2 Flooring • The surface of the installation location must support a fully loaded refrigerator. • To protect the floor, put a large piece of cardboard under each leg of the refrigerator when you move it for installation. •...
  • Page 29 STEP 3 Adjust the levelling feet CAUTION • When installed, the refrigerator must be level on a flat, solid floor. Not leveling the refrigerator can cause damage to the refrigerator or physical injury. • Levelling must be performed with the refrigerator empty. Make sure no food items are inside the refrigerator.
  • Page 30 Installation STEP 4 Adjust the door height as well as the door gap Snap ring The height of a door can be adjusted using the provided snap rings, which come in 4 different sizes (1 mm, 1.5 mm, 2 mm, and 2.5 mm).
  • Page 31 To correct the door gap (applicable models only) RF28K907* Door gaps can be corrected using the gap bolt on the top right corner of the refrigerator. 1. With the door closed, use a Philips screwdriver to remove 6 screws on the top cover with the wire connectors.
  • Page 32 Installation STEP 5 Connect the water dispenser line A water dispenser with a filter is one of the helpful features on your new refrigerator. To help promote better health, the water filter removes unwanted particles from your water. However, it does not sterilize or destroy microorganisms. You may need to purchase a water purifying system to do that.
  • Page 33 Connect the water supply line to the refrigerator There are several items you must purchase to complete this connection. You may find these items sold as a kit at your local hardware store. • ” copper tubing Copper Tubing • ”...
  • Page 34 Installation 4. Flush 1 gallon of water through the filter before drinking or using the water from the refrigerator. (Flush approximately 6 minutes.) To flush, press a large glass or cup against the water dispenser lever. Fill the glass, empty it, and then repeat. 5.
  • Page 35: Operations

    Operations Feature panel 01 Freezer / Power Freeze 02 Fridge / Power Cool 03 Door Alarm 04 FlexZone 05 Lighting / Control Lock 06 Ice Maker Off 07 Cubed Ice / Override 08 Crushed Ice / Filter 09 Network connection Reset NOTE When you change the temperature on the panel, the panel displays the actual temperature...
  • Page 36 Operations 01 Freezer / Power Freeze (3 sec) You can use the Freezer button to set the freezer temperature or to activate/deactivate Power Freeze. To set the freezer temperature, Freezer press Freezer repeatedly. Available temperatures are between 5 °F (-15 °C) and -8 °F (-23 °C). Power Freeze lowers the freezer temperature and speeds up the freezing process.
  • Page 37 The Power Cool function lowers the fridge temperature and speeds up the cooling process. In the Power Cool mode, the fridge runs at full power for several hours and then returns to normal operation and the previous temperature setting. Use Power Cool to rapidly cool food that spoils quickly or to rapidly cool the refrigerator after the door has been left open for some time.
  • Page 38 Operations 04 FlexZone With the FlexZone function, you can select an appropriate temperature for the food you have stored in the FlexZone compartment. The FlexZone compartment is located on the bottom right of the refrigerator. To initiate the FlexZone function, press and hold FlexZone for 3 seconds, and then press FlexZone repeatedly to cycle through the modes.
  • Page 39 When connecting the refrigerator to Samsung Smart Home App or Samsung smart devices such as Samsung Smart TVs, follow the app's Device or device's onscreen instructions and press and hold Control Lock for 5 seconds.
  • Page 40 "OFF" on the temperature panel. To exit, press and hold again for 5 seconds. 09 Network connection You can control and monitor your refrigerator through the Samsung Smart Home app. For more information, see the Samsung Smart Home section. NOTE •...
  • Page 41 • To configure the wireless access point (AP) settings, see the user manual of the AP. • Samsung Smart Refrigerators support both Wi-Fi 2.4 GHz with IEEE 802.11 b/g/n and Soft-AP protocols (IEEE 802.11 n is recommended). • Unauthorized Wi-Fi wireless routers may fail to connect to applicable Samsung Smart Refrigerators.
  • Page 42: Samsung Smart Home

    Electronics to your smart device. NOTE • The Samsung Smart Home app is designed for Android 4.0 (ICS) or higher, or iOS 7.0 or higher, and is optimized for Samsung smartphones (Galaxy S and Galaxy Note series). • For improved performance, the Samsung Smart Home app is subject to change without notice, or discontinued support according to the manufacturer’s policy.
  • Page 43 Key features Register Samsung Smart Home appliances to the Samsung Smart Home server for remote access. Menu overview • Tap Refrigerator to open the settings page of the refrigerator. • Swipe to move to the next page. You can control your Samsung Smart Home appliances remotely, Chat control or check the operating status.
  • Page 44 Operations Refrigerator settings A: Disabled (black) B: Enabled (blue) 01 Displays the currently set fridge temperature. Fridge 02 You can turn on or off Power Cool, and check the current settings. 03 Displays the currently set freezer temperature. 04 You can turn on or off Power Freeze, and check the current Freezer settings.
  • Page 45 07 On the Settings screen, you can monitor the energy usage status of your refrigerator in a preferred format. Supported Settings formats are daily, weekly, or monthly cumulative energy consumption reports covering a max of the last 180 days. 08 Displays the product information including the current version, tutorial, Self Check, and Help Desk.
  • Page 46: Smart Grid Function (Demand Response)

    Operations SMART GRID Function (Demand Response) When the refrigerator operates in SMART GRID (Demand Response) mode, the Energy Management Refrigerator function can control energy usage or delay the operation of some functions to save money when energy prices or demand are the highest. NOTE •...
  • Page 47 • Temporary Appliance Load Reduction (L4): The refrigerator responds to a TALR signal by aggressively reducing the load for a short time period. This function reduces energy consumption by stopping the compressor and controlling the functions that consume a lot of energy such as the defrost cycle and making ice. - When the refrigerator operates in TALR (L4) mode, “L4”...
  • Page 48 5 seconds. NOTE • Alternatively, you can activate or deactivate OVERRIDE mode using the Samsung Smart Home app and the Energy Management function. See the next page. English Untitled-1 48 2016-03-30...
  • Page 49 Using the Energy Management Function The Energy Management function enables you to control and monitor your Energy Management refrigerator using the Smart Home app for your convenience. NOTE • To use the Energy Management refrigerator functions, you have to install the corresponding app first.
  • Page 50 1. SGIP Open Standards (Smart Energy Profile 2.0 - http://www.csep.org/) - Energy Consumption Reporting - Demand Response 2. Samsung OPEN API - Operational Status, User Settings & Messages - ICE Maker Status: GET /external/icestatus?icegetstatus=opt (relevant to the energy consumption of the product 1)
  • Page 51: Special Features

    Special features The refrigerator has many convenient features. Water dispenser With the water dispenser, you can dispense water without opening the fridge door. The water dispenser offers 3 options: chilled water, cubed ice, and crushed ice. If you do not want to dispense ice, simply press the water lever (B).
  • Page 52 CAUTION • If the ice making chime rings repeatedly, contact the waterline installer or a local Samsung service center. • Do not press Test repeatedly after the ice tray is filled with ice or water. Water may overflow or ice may jam.
  • Page 53 • When reinserting the ice maker tray, make sure that the tray is properly centered at the entrance. Otherwise, the tray can get stuck. Ice Maker Off If you press Ice Maker to turn the ice maker off, make sure to remove all ice cubes from the ice bucket.
  • Page 54 Operations Water clouding Water supplied to the refrigerator flows through a core alkaline filter. During this filtering process, the water pressure of the water increases and the water becomes saturated with oxygen and nitrogen. This causes the water to look misty or cloudy temporarily when dispensed.
  • Page 55 On the sliding shelf Insert the wine rack on top of the sliding shelf of the FlexZone, normally below the partition guide. CAUTION • Do not store wine bottles in the freezer. The bottles freeze and break, causing physical injury. •...
  • Page 56: Maintenance

    Maintenance Handle and care Icemaker bucket If you do not dispense ice for an extended period, ice may form clumps inside the bucket. If this happens, remove and empty the icemaker bucket. 1. To remove the ice maker bucket, gently lift it up, and then pull it out slowly while holding the bottom of the bucket with one hand and the side with the...
  • Page 57 Tempered glass shelves (fridge) • To remove a shelf, fully open the corresponding door. Hold the front of the shelf, and then gently lift up and slide out. • To reinsert, hold the shelf at an angle so the front is higher than the back, and then insert the top hook into the top shelf notch.
  • Page 58 Maintenance Door bins The top door bin section has a marked line to ensure easy removal and proper reinsertion. Lift up the door bin, and then pull out straight. CAUTION Do not allow children to play with the bins. Sharp-edged corners may cause injury. Vegetable &...
  • Page 59 Vegetable shelf 1. Slide out the left-side vegetable drawer. 2. Slide in the right-side foldable shelf. 3. While supporting the vegetable shelf with one hand, slide it out with the other hand. NOTE To use the space that is opened up after removing the foldable shelf, take out the vegetable shelf.
  • Page 60: Cleaning

    • Do not use third-party water filters. Use only Samsung-provided or -approved filters. • Unapproved filters may leak and damage the refrigerator, causing electric shock. Samsung is not responsible for any damage that may occur from use of third-party water filters.
  • Page 61 - To prevent water leaks from the filter opening, keep the cartridge straight while removing it. NOTE To prevent overflow, empty and dry the water filter tray. 4. Insert a new filter cartridge. Use only Samsung-provided or approved filters. English 61 Untitled-1 61 2016-03-30 1:11:21...
  • Page 62 Maintenance 5. Turn the cartridge knob clockwise to lock into place. 6. Press and hold Crushed Ice on the feature panel for 3 seconds to reset the life cycle detector. The filter indicator ( ) turns off. 7. When you are done replacing the filter, open the water valve and run water through the dispenser for about 7 minutes.
  • Page 63 Remove the water filter. For more information or servicing, contact a licensed plumbing professional. Ordering a new filter To purchase a new water filter, contact a local Samsung service center or visit www. samsungparts.com on the web. LED Lights To replace the LED lights on the refrigerator, contact a local Samsung service center.
  • Page 64: Troubleshooting

    Troubleshooting If you encounter a problem with the refrigerator, first check the tables starting below, and then try the suggested actions. General Symptom Action • Make sure the power cord is connected properly. • Make sure the temperature control is set correctly. Try setting to a lower temperature.
  • Page 65 Symptom Action • To prevent condensation from forming, the refrigerator has heat-proof piping in the front corners. If the ambient temperature rises, this equipment may not work effectively. The front corners This is not a system failure. and sides become •...
  • Page 66 Troubleshooting Symptom Action • This happens when food containing a high proportion of Condensation forms water is stored uncovered, or the door has been left open for on the interior walls an extended period of time. or around vegetables. • Make sure food is covered or put in sealed containers. •...
  • Page 67: Samsung Smart Home

    • The old Samsung Smart Refrigerator app cannot connect with operate. Samsung Smart Home models. • You must log into your Samsung account to use the app. • Make sure that your router is operating normally. The Samsung Smart • If the Wi-Fi icon on the refrigerator’s display is off, this...
  • Page 68: Smart Grid

    • Download the Samsung Smart Home app from the Google Play Store, Apple App Store, or Samsung Galaxy Apps. • Install and run the Samsung Smart Home app on your smartphone. • Make sure that your home router is operating normally with proper Internet service and connection.
  • Page 69: Warranty (Usa)

    The original dated bill of sale must be presented upon request as proof of purchase to Samsung or Samsung authorized service center. Samsung will repair or replace any part found to be defective, at our option and at no charge as stipulated herein, with new or reconditioned parts during the limited warranty period specified above.
  • Page 70 Samsung, or which damage this product or result in service problems; incorrect electrical line voltage, fluctuations and surges; customer adjustments and failure to follow operating instructions, cleaning, maintenance and environmental instructions that are covered and prescribed in the instruction book;...
  • Page 71 SAMSUNG CUSTOMER CARE CENTER Samsung Electronics America, Inc. 85 Challenger Road Ridgefield Park, NJ 07660 1-800-SAMSUNG (726-7864) www.samsung.com/us/support English 71 Untitled-1 71 2016-03-30 1:11:21...
  • Page 72: Warranty Information (Canada)

    Warranty Information (CANADA) If your refrigerator needs service Do not hesitate to call any Samsung Authorized Service Center nearby giving them your name, address and telephone number when your product is not functioning properly. Limited Warranty for Original Purchaser This Samsung product is warranted by Samsung Electronics Canada Inc. (hereafter referred...
  • Page 73: Exclusions Of The Warranty

    This warranty will automatically be voided for any unit found with a missing or altered serial number. This warranty is valid only on products purchased and used in the Canada. SAMSUNG CUSTOMER CARE CENTER Samsung Electronics Canada Inc. 2050 Derry Road West, Mississauga, Ontario L5N 0B9 Canada 1-800-SAMSUNG (726-7864) www.samsung.com/ca/support (English) www.samsung.com/ca_fr/support (French)
  • Page 74: Open Source Announcement

    The software included in this product contains open source software. You may obtain the complete corresponding source code for a period of three years after the last shipment of this product by sending an email to mailto:oss.request@samsung.com. It is also possible to obtain the complete corresponding source code in a physical medium such as a CD-ROM;...
  • Page 75 Memo Untitled-1 75 2016-03-30 1:11:21...
  • Page 76 Memo Untitled-1 76 2016-01-14 11:33:22...
  • Page 77 Memo Untitled-2 75 2016-02-15 7:35:43...
  • Page 78 How-to Videos and Live Shows * Requires reader to be installed on your smartphone Contact SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care center. Country Contact Center Web Site 1-800-SAMSUNG U.S.A...

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