Panasonic WV-SW395APJ Operating Instructions Manual page 237

Symptom
The camera does not
automatically move to the
previous position when
turning on the power of the
camera.
The auto mode (Off, home
position, auto pan, preset
sequence, auto track*,
patrol**) of the camera
changes.
*
SW396 SW396 SW395 SW395
SC386 SC386 SC385 SC385
**
SW396 SW396 SC386 SC386
Images cannot be saved on
the SD memory card.
Failed to write/read data on
the SD memory card.
Live indicator lights red.
SW396 SW396 SW395 SW395 SC386 SC386
SC385 SC385 SC384 SC384 SW175 SW175
SW172 SW172 ST165 ST165 ST162 ST162
Cannot transmit audio to the
camera.
Cause/solution
•
If the camera always moves to a specific position
after turning on the power of the camera, register
that position as the home position when convenient.
The camera will automatically move to the
registered position using the self return function
when turning on the power of the camera.
•
Check the settings for the self return function.
•
Is the SD memory card inserted correctly?
Check if the SD memory card is inserted correctly.
•
Is the SD memory card formatted?
Format the SD memory card.
•
Isn't the write protect switch set to "LOCK"?
When the write protect switch is set to "LOCK",
available size/total size indication of the SD memory
card to be displayed on "Remaining capacity" of the
[SD memory card] tab will be "********KB/
********KB".
•
Is "--------KB/--------KB" displayed on "Remaining
capacity" of the [SD memory card] tab?
Format the SD memory card.
•
Is any recognition error received when the "Diag." of
"E-mail notification" or "Panasonic alarm protocol
notification" is used?
Format the SD memory card.
•
Isn't the SD memory card out of order?
There are limited times to overwrite on an SD
memory card. When frequently overwritten, it may
be at the end of product life. It is recommended to
replace the SD memory card.
•
Are the microphone and the speaker connected
correctly and firmly?
Confirm that they are connected correctly and firmly.
•
Is the viewer software installed on the PC?
Confirm that the viewer software "Network Camera
View 4S" is installed.
23 Troubleshooting
Reference pages
94
94
Installation Guide
63
-
63
63
147
148
-
Installation Guide
3
Operating Instructions 237