HP HPE ProLiant DL325 Maintenance And Service Manual
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HP HPE ProLiant DL325 Maintenance And Service Manual

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HPE ProLiant DL325 Gen10 Server Maintenance and
Service Guide
Abstract
This guide describes identification and maintenance procedures, diagnostic tools, specifications and requirements for
hardware components and software. This guide is for an experienced service technician. Hewlett Packard Enterprise
assumes that you are qualified in the servicing of computer equipment, trained in recognizing hazards in products, and are
familiar with weight and stability precautions.
Part Number: P02216-007
Published: September 2020
Edition: 7

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Summary of Contents for HP HPE ProLiant DL325

  • Page 1 HPE ProLiant DL325 Gen10 Server Maintenance and Service Guide Abstract This guide describes identification and maintenance procedures, diagnostic tools, specifications and requirements for hardware components and software. This guide is for an experienced service technician. Hewlett Packard Enterprise assumes that you are qualified in the servicing of computer equipment, trained in recognizing hazards in products, and are familiar with weight and stability precautions.
  • Page 2 © Copyright 2018–2020 Hewlett Packard Enterprise Development LP Notices The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.

  • Page 3: Table Of Contents

    Contents Illustrated parts catalog....................7 Mechanical components......................................7 Access panel spare part....................................8 Energy pack holder and fan blank spare parts..........................8 DIMM guard spare kit....................................8 Air baffle spare part......................................8 Power supply blank spare kit.................................. 8 Media bay blank in SFF spare part...............................9 ODD blank spare part....................................
  • Page 4 Warnings and cautions.....................................30 Preparation procedures......................................30 Removing the bezel....................................30 Powering down the server..................................31 Extending the server from the rack..............................31 Removing the server from the rack..............................33 Accessing the product rear panel..............................33 Removing the access panel................................... 34 Removing the air baffle....................................35 Remove the primary riser cage................................
  • Page 5 Replacing a heatsink....................................87 Removing and replacing a processor................................88 Removing a processor....................................88 Replacing a processor....................................91 System battery replacement....................................94 System battery information.................................. 94 Removing and replacing the system battery..........................94 Removing and replacing the system board..............................96 Removing the system board.................................96 Replacing the system board................................. 99 Re-entering the server serial number and product ID......................102 Removing and replacing the chassis intrusion detection switch....................103 HPE Trusted Platform Module 2.0 Gen10 Option..........................104...
  • Page 6 NVMe SSD button actions.................................. 127 Drive bay numbering....................................... 128 DSC-25 2-port SFP28 card ports and LEDs..............................129 PCIe expansion slot definitions..................................131 PCIe slot description........................................ 131 Fan bay numbering........................................132 Cabling..........................133 Cabling guidelines........................................133 Cable routing: 4LFF drive model..................................134 Cable routing: 8SFF SAS/SATA drive model.............................137 Cable routing: 8SFF NVMe drive model...............................

  • Page 7: Illustrated Parts Catalog

    Illustrated parts catalog Mechanical components Hewlett Packard Enterprise continually improves and changes product parts. For complete and current supported spare parts information, see the Hewlett Packard Enterprise PartSurfer website: https://www.hpe.com/info/partssurfer Item Description Access panel spare part Energy pack holder and fan blank spare parts DIMM guard spare kit Air baffle spare part Power supply blank spare kit...

  • Page 8: Access Panel Spare Part

    Item Description Media bay blank in SFF spare part ODD blank spare part Front bezel spare part Chassis ear spare kit Drive blank spare parts* Secondary riser blank spare kit* * Not shown Access panel spare part Customer self repair: mandatory Description Spare part number Access panel...

  • Page 9: Media Bay Blank In Sff Spare Part

    Description Spare part number Power supply blank 775423-001 The following items in the 775423-001 spare blank kit are not for use in this server: • PN 750694-001 • PN 750695-001 • PN 750699-001 Media bay blank in SFF spare part Customer self repair: mandatory Description Spare part number...

  • Page 10: Secondary Riser Blank Spare Kit

    Secondary riser blank spare kit Customer self repair: mandatory Description Spare part number Secondary riser blank 878632-001 The following items in the 878632-001 spare blank kit are not for use in this server: • PN 870847-001 • PN 873529-001 • PN 575499-001 System components Hewlett Packard Enterprise continually improves and changes product parts.

  • Page 11: Fan Spare Parts

    Item Description Power supply spare parts Heatsink spare parts AMD EPYC 7xx1 processor spare parts AMD EPYC 7xx2 processor spare parts Secondary riser board Primary riser board System battery spare part System board assembly spare parts Fan spare parts Customer self repair: mandatory Description Spare part number LFF fan (single rotor, standard)

  • Page 12: Power Distribution Board (Pdb) Spare Part

    Description Spare part number 64 GB, quad-rank x4 PC4-2933Y-R P19250-001 128 GB, quad-rank x4 PC4-2933Y-L P19402-001 Power distribution board (PDB) spare part Customer self repair: optional Description Spare part number • P07017-001 • PDB cover Power supply spare parts Customer self repair: mandatory Description Spare part number 500W non-hot-plug power supply kit...

  • Page 13: Amd Epyc 7Xx2 Processor Spare Parts

    2.1GHz AMD EPYC 7281 processor, 16C, 170W P00657-001 2.2GHz AMD EPYC 7301 processor, 16C, 155W P00655-001 2.2GHz AMD EPYC 7601 processor, 32C, 180W P00649-001 2.3GHz AMD EPYC 7451 processor, 24C, 180W P00652-001 2.4GHz AMD EPYC 7351P processor, 16C, 170W 882444-001 2.5GHz AMD EPYC 7261 processor, 8C, 170W P05452-001 3.1GHz AMD EPYC 7371 processor, 16C, 200W...

  • Page 14: System Board Assembly Spare Parts

    System board assembly spare parts Customer self repair: optional Description Spare part number System board with handle tool for AMD EPYC 7xx1 processors P07018-001 System board with handle tool for AMD EPYC 7xx2 processors P17137-001 For this system board to support both the AMD 7xx1 and 7xx2 processors, the system ROM A41 version 2.0 or later is required. Embedded 4x 1GbE network port is not equipped.

  • Page 15: Energy Pack Spare Parts

    *Not shown Energy pack spare parts HPE Smart Storage Hybrid Capacitor spare part Customer self repair: mandatory Description Spare part number HPE Smart Storage Hybrid Capacitor, 145mm cable P07473-001 HPE Smart Storage Battery spare part Customer self repair: mandatory Description Spare part number HPE Smart Storage Battery 96 W, 145 mm cable 878643-001...

  • Page 16: Ilo Service Port Spare Part

    Description Spare part number GPU holder 878630-001 iLO Service Port spare part Customer self repair: optional Description Spare part number iLO Service Port 878346-001 Cable spare parts Customer self repair: mandatory Description Spare part number USB 3.0 and SFF front I/O cable kit 878787-001 LFF front I/O cable kit 878541-001...

  • Page 17: Thermal Grease Spare Part

    Thermal grease spare part Customer self repair: mandatory Description Spare part number 2.0g thermal grease (1g per processor) 777298-001 FlexibleLOM adapter spare part Customer self repair: mandatory Description Spare part number HPE Ethernet 1Gb 4-port 366FLR Adapter 669280-001 Pensando Distributed Services Platform card spare parts Customer self repair: optional Description Spare part number...

  • Page 18: Customer Self Repair

    Customer self repair Hewlett Packard Enterprise products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period Hewlett Packard Enterprise (or Hewlett Packard Enterprise service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, Hewlett Packard Enterprise will ship that part directly to you for replacement.
  • Page 19 REMARQUE: Certaines pièces Hewlett Packard Enterprise ne sont pas conçues pour permettre au client d'effectuer lui- même la réparation. Pour que la garantie puisse s'appliquer, Hewlett Packard Enterprise exige que le remplacement de la pièce soit effectué par un Mainteneur Agréé. Ces pièces sont identifiées par la mention "Non" dans le Catalogue illustré. Les pièces CSR sont livrées le jour ouvré...
  • Page 20 Per il servizio di garanzia per i soli componenti è obbligatoria la formula CSR che prevede la riparazione da parte del cliente. Se il cliente invece richiede la sostituzione ad Hewlett Packard Enterprise dovrà sostenere le spese di spedizione e di manodopera per il servizio.
  • Page 21 • Obligatorio—Componentes cuya reparación por parte del usuario es obligatoria. Si solicita a Hewlett Packard Enterprise que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio. Opcional—Componentes cuya reparación por parte del usuario es opcional.
  • Page 22 Afhankelijk van de leverbaarheid en de locatie worden CSR-onderdelen verzonden voor levering op de eerstvolgende werkdag. Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden aangeboden, indien dit mogelijk is gezien de locatie. Indien assistentie is gewenst, belt u het Hewlett Packard Enterprise Support Center om via de telefoon ondersteuning van een technicus te ontvangen.
  • Page 23 Serviço de garantia apenas para peças A garantia limitada da Hewlett Packard Enterprise pode incluir um serviço de garantia apenas para peças. Segundo os termos do serviço de garantia apenas para peças, a Hewlett Packard Enterprise fornece as peças de reposição sem cobrar nenhuma taxa.
  • Page 24 Customer self repair...
  • Page 25 Customer self repair...
  • Page 26 Customer self repair...

  • Page 27: Removal And Replacement Procedures

    Removal and replacement procedures Required tools Some procedures may require the following tools: • T-25 Torx screwdriver (for screws located inside the front panel quick-release ears) • T-10/T-15/T-20 Torx screwdriver • Flathead screwdriver (for replacing the system battery) Safety considerations Before performing service procedures, review all the safety information.

  • Page 28: Server Warnings And Cautions

    This symbol on an RJ-45 receptacle indicates a network interface connection. WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into this receptacle. This symbol indicates the presence of a hot surface or hot component. If this surface is contacted, the potential for injury exists.

  • Page 29: Rack Warnings

    WARNING: To reduce the risk of fire or burns after removing the energy pack: • Do not disassemble, crush, or puncture the energy pack. • Do not short external contacts. • Do not dispose of the energy pack in fire or water. After power is disconnected, battery voltage might still be present for 1s to 160s.

  • Page 30: Warnings And Cautions

    Warnings and cautions WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: Electrostatic discharge (ESD) can damage electronic components. Be sure that you are properly grounded (earthed) before beginning any installation procedure.

  • Page 31: Powering Down The Server

    To replace the component, reverse the removal procedure. Powering down the server IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the system. Prerequisites Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs.
  • Page 32 NOTE: If the cable management arm option is installed, you can extend the server without powering down the server or disconnecting peripheral cables and power cords. These steps are only necessary with the standard cable management solution. WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is adequately stabilized before extending a component from the rack.

  • Page 33: Removing The Server From The Rack

    Removing the server from the rack WARNING: This server is heavy. To reduce the risk of personal injury or damage to the equipment: • Observe local occupational health and safety requirements and guidelines for manual material handling. • Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails.

  • Page 34: Removing The Access Panel

    2. Open the cable management arm. The cable management arm can be right-mounted or left-mounted. Removing the access panel CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available.

  • Page 35: Removing The Air Baffle

    3. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 4. Do one of the following: • Extend the server from the rack. Remove the server from the rack. •...

  • Page 36: Remove The Primary Riser Cage

    • Extend the server from the rack. • Remove the server from the rack. 5. Remove the access panel. 6. Remove the air baffle. Remove the primary riser cage CAUTION: To prevent damage to the server or expansion boards, power down the server, and disconnect all power cords before removing or installing the PCIe riser board.

  • Page 37: Installing The Access Panel

    Installing the access panel Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. Procedure 1. Place the access panel on top of the server with the latch open. Allow the panel to extend past the rear of the server approximately 1.25 cm (0.5 in). 2.

  • Page 38: Installing The Server Into The Rack

    Installing the server into the rack To install the server into a rack with square, round, or threaded holes, see the instructions that ship with the rack hardware kit. WARNING: This server is heavy. To reduce the risk of personal injury or damage to the equipment: •...

  • Page 39: Installing The Access Panel

    3. Install the cable management arm into the rack. For more information, see the installation instructions that ship with the option. 4. Connect peripheral devices to the server. For information on identifying connectors, see Rear panel components. 5. Connect the power cord to the rear of the server. 6.

  • Page 40: Powering Up The Server

    Powering up the server Procedure 1. Remove the bezel. 2. Use one of the following methods to power up the server: • Press the Power On/Standby button. • Use the virtual power button through iLO. 3. Install the bezel. Installing the bezel Procedure 1.

  • Page 41: Removing And Replacing A Fan Blank

    2. Install the Kensington security lock. Removing and replacing a fan blank CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated. Procedure 1. If installed, remove the bezel. 2. Power down the server. 3.

  • Page 42: Removing And Replacing A Fan

    • To replace the component, reverse the removal procedure. Removing and replacing a fan CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated. Procedure 1. If installed, remove the bezel. 2. Power down the server. 3.
  • Page 43 a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 4. Do one of the following: • Extend the server from the rack. • Remove the server from the rack. 5. Remove the access panel. 6.

  • Page 44: Removing And Replacing A Drive Blank

    To replace the component, reverse the removal procedure. To install the SFF fan, manage the fan cable into the recess. Removing and replacing a drive blank CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated.

  • Page 45: Removing And Replacing A Hot-Plug Drive

    • LFF drive blank • SFF drive blank To replace the component, reverse the removal procedure. Removing and replacing a hot-plug drive CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. Procedure 1.

  • Page 46: Removing And Replacing An M.2 Ssd

    • NVMe drive To replace the component, reverse the removal procedure. Removing and replacing an M.2 SSD Prerequisites Before you perform this procedure, make sure that you have a Philips No. 1 screwdriver available. Procedure If installed, remove the bezel. Power down the server.

  • Page 47: Drive Backplanes

    If replacing the M.2 SSD enablement on the secondary riser, remove the secondary riser. Remove the M.2 SSD enablement board. 10. Remove the M.2 SSD. To replace the component, reverse the removal procedure. Drive backplanes Removing and replacing the 4LFF SAS/SATA drive backplane Procedure 1.

  • Page 48: Removing And Replacing The 8Sff Sas/Sata Or Nvme Drive Backplane

    a. Press the latch. b. Slide the backplane and remove it from the chassis. To replace the component, reverse the removal procedure. Removing and replacing the 8SFF SAS/SATA or NVMe drive backplane Procedure If installed, remove the bezel. Power down the server. Remove all power: a.

  • Page 49: Removing And Replacing The 2Sff Sas/Sata Or Nvme Drive Backplane

    a. Pull up the latch. b. Slide the backplane and remove it from the chassis. To replace the component, reverse the removal procedure. Removing and replacing the 2SFF SAS/SATA or NVMe drive backplane Prerequisites Before you perform this procedure, make sure that you have T-10 Torx screwdriver available. Procedure If installed, remove the bezel.
  • Page 50 10. Remove the 2SFF SAS/SATA or NVMe drive cage. 11. Remove the 2SFF SAS/SATA or NVMe drive backplane. a. Pull up the latch. b. Detach the backplane. • 2SFF SAS/SATA drive backplane • 2SFF NVMe drive backplane Removal and replacement procedures...

  • Page 51: Removing And Replacing An Expansion Board

    To replace the component, reverse the removal procedure. Removing and replacing an expansion board Prerequisites Before you perform this procedure, make sure that you have T-15 Torx screwdriver available. Procedure 1. If installed, remove the bezel. 2. Power down the server. 3.
  • Page 52 • Primary riser slot 2 • Secondary riser slot 3 To replace the component, reverse the removal procedure. Removal and replacement procedures...

  • Page 53: Removing And Replacing The Secondary Riser Blank

    Removing and replacing the secondary riser blank Prerequisites Before you perform this procedure, make sure that you have T-15 Torx screwdriver available. Procedure 1. If installed, remove the bezel. 2. Power down the server. 3. Remove all power: a. Disconnect each power cord from the power source. b.
  • Page 54 Procedure 1. If installed, remove the bezel. 2. Power down the server. 3. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 4. Do one of the following: Extend the server from the rack. •...

  • Page 55: Removing And Replacing The Gpu Holder

    To replace the component, reverse the removal procedure. Removing and replacing the GPU holder Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. Procedure 1. If installed, remove the bezel. 2. Power down the server. 3.

  • Page 56: Removing And Replacing The Gpu

    To replace the component, reverse the removal procedure. Removing and replacing the GPU Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. Procedure 1. If installed, remove the bezel. 2. Power down the server. 3.

  • Page 57: Removing And Replacing A Smart Array Type-A Modular Controller

    To replace the component, reverse the removal procedure. Removing and replacing a Smart Array type-a modular controller Prerequisites Before you perform this procedure, make sure that you have T-15 screwdriver available. Procedure 1. If installed, remove the bezel. 2. Power down the server. 3.

  • Page 58: Removing And Replacing An Energy Pack

    To replace the component, reverse the removal procedure. Removing and replacing an energy pack Procedure 1. If installed, remove the bezel. 2. Power down the server. 3. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 4.

  • Page 59: Removing And Replacing The Energy Pack Holder

    To replace the component, reverse the removal procedure. Removing and replacing the energy pack holder Procedure 1. If installed, remove the bezel. 2. Power down the server. 3. Remove all power: a. Disconnect each power cord from the power source. b.

  • Page 60: Removing And Replacing The Optical Drive Blank

    To replace the component, reverse the removal procedure. Removing and replacing the optical drive blank Prerequisites Before you perform this procedure, make sure that you have T-10 Torx screwdriver available. Procedure 1. If installed, remove the bezel. 2. Power down the server. 3.
  • Page 61 • a. Remove the optical drive cage. b. Remove the blank. Removal and replacement procedures...

  • Page 62: Removing And Replacing The Optical Drive

    To replace the component, reverse the removal procedure. Removing and replacing the optical drive Prerequisites Before you perform this procedure, make sure that you have T-10 Torx screwdriver available. Procedure 1. If installed, remove the bezel. 2. Power down the server. 3.
  • Page 63 • a. Remove the optical drive cage. b. Remove the optical drive. Removal and replacement procedures...

  • Page 64: Removing And Replacing A Chassis Ear

    To replace the component, reverse the removal procedure. Removing and replacing a chassis ear Prerequisites Before you perform this procedure, make sure that you have T-10 Torx screwdriver available. Procedure 1. If installed, remove the bezel. 2. Power down the server. 3.

  • Page 65: Removing And Replacing The Lff Front I/O Assembly

    • Left ear To replace the component, reverse the removal procedure. Removing and replacing the LFF front I/O assembly Prerequisites Before you perform this procedure, make sure that you have the T-10 screwdriver available. Procedure 1. If installed, remove the bezel. 2.

  • Page 66: Removing And Replacing The Sff Front I/O Assembly

    a. Disconnect each power cord from the power source b. Disconnect each power cord from the server. 4. Do one of the following: • Extend the server from the rack. • Remove the server from the rack. 5. Remove the access panel. 6.
  • Page 67 Procedure If installed, remove the bezel. Power down the server. Remove all power: a. Disconnect each power cord from the power source b. Disconnect each power cord from the server. Do one of the following: Extend the server from the rack. •...
  • Page 68 10. Remove the iLO service port assembly. 11. Remove the front I/O module. Removal and replacement procedures...

  • Page 69: Removing And Replacing The Ilo Service Port Assembly In Lff

    To replace the component, reverse the removal procedure. Removing and replacing the iLO Service Port assembly in LFF Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. Procedure 1. If installed, remove the bezel. 2.

  • Page 70: Removing And Replacing The Ilo Service Port Assembly In Sff

    To replace the component, reverse the removal procedure. Removing and replacing the iLO Service Port assembly in SFF Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. Procedure 1. If installed, remove the bezel. 2.

  • Page 71: Removing And Replacing The Usb 3.0 Cable Assembly In Lff

    To replace the component, reverse the removal procedure. Removing and replacing the USB 3.0 cable assembly in LFF Prerequisites Before you perform this procedure, make sure that you have a T-15 screwdriver available. Procedure 1. If installed, remove the bezel. 2.

  • Page 72: Removing And Replacing The Flexiblelom Adapter

    To replace the component, reverse the removal procedure. Removing and replacing the FlexibleLOM adapter Prerequisites Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available. Procedure 1. If installed, remove the bezel. 2. Power down the server. 3.

  • Page 73: Removing And Replacing The Pensando Dsp Dsc-25 2P Sfp28 Card With The Ilo Sideband Alom Module

    To replace the component, reverse the removal procedure. Removing and replacing the Pensando DSP DSC-25 2p SFP28 card with the iLO Sideband ALOM Module Decommissioning the Pensando DSP DSC-25 2p SFP28 card Procedure Before removing the DSC-25 card from the server, you must first decommission the card using the Pensando Policy and Services Manager (PSM).
  • Page 74 a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 4. Do one of the following: • Extend the server from the rack. • Remove the server from the rack. 5. Remove the access panel. 6.

  • Page 75: Removing And Replacing The Pensando Dsp Ilo Sideband Alom Module

    • Secondary riser slot 3 To replace the component, reverse the removal procedure. Removing and replacing the Pensando DSP iLO Sideband ALOM Module IMPORTANT: Before beginning this procedure, follow the warnings and cautions. Prerequisites Before you perform this procedure, make sure that you have the following items available: •...
  • Page 76 3. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 4. Do one of the following: • Extend the server from the rack. Remove the server from the rack. •...

  • Page 77: Removing And Replacing The Serial Port Cable

    To replace the component, reverse the removal procedure. Removing and replacing the serial port cable Prerequisites Before you perform this procedure, make sure that you have a nut driver available. Procedure 1. If installed, remove the bezel. 2. Power down the server. 3.

  • Page 78: Removing And Replacing A Power Supply Blank

    8. Remove the serial port cable. To replace the component, reverse the removal procedure. Removing and replacing a power supply blank CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated. Procedure Remove the power supply blank from the power supply bay.

  • Page 79: Removing And Replacing The Non-Hot-Plug Power Supply

    To replace the component, reverse the removal procedure. Removing and replacing the non-hot-plug power supply Prerequisites Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available. Procedure If installed, remove the bezel. Power down the server. Access the product rear panel.
  • Page 80 a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Remove the server from the rack. Place the server on a flat, level work surface. Remove the access panel. Remove the left rail. a.

  • Page 81: Removing And Replacing A Hot-Plug Power Supply

    To replace the component, reverse the removal procedure. Removing and replacing a hot-plug power supply CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. Procedure 1.

  • Page 82: Removing And Replacing The Pdb Or Pdb Cover

    To replace the component, reverse the removal procedure. Removing and replacing the PDB or PDB cover Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. Procedure 1. If installed, remove the bezel. 2. Power down the server. 3.

  • Page 83: Removing And Replacing A Dimm Guard

    To replace the component, reverse the removal procedure. Removing and replacing a DIMM guard Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. Procedure 1. If installed, remove the bezel. 2. Power down the server. 3.

  • Page 84: Dimm-Processor Compatibility

    • Left DIMM guard To replace the component, reverse the removal procedure. DIMM-processor compatibility The installed processor determines the type of DIMM that is supported in the server: • AMD EPYC 7xx1 processors support DDR4-2666 DIMMs. • AMD EPYC 7xx2 processors support DDR4-2933 DIMMs. Mixing DIMM types is not supported.

  • Page 85: Removing And Replacing A Dimm

    Removing and replacing a DIMM Procedure 1. If installed, remove the bezel. 2. Power down the server. 3. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 4. Do one of the following: Extend the server from the rack.
  • Page 86 WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: THE CONTACTS ARE VERY FRAGILE AND EASILY DAMAGED. To avoid damage to the socket or processor, do not touch the contacts.

  • Page 87: Replacing A Heatsink

    c. Place the heatsink on a flat work surface with its contact side facing upward. Replacing a heatsink Before you perform this procedure, make sure that you have the following items available: • T-20 Torx screwdriver • Alcohol wipe Procedure 1.

  • Page 88: Removing And Replacing A Processor

    CAUTION: To prevent mechanical damage or depositing oil on your hands or other contaminant to the heatsink contact surface, hold the heatsink only by the edge of its base plate. Do not touch the heatsink fins. CAUTION: To prevent thermal failure or component damage, do not move the heatsink once the bottom of its base plate touches the top of the processor.
  • Page 89 • T-20 Torx screwdriver • Alcohol wipe Procedure Observe the following alerts. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To avoid damage to the processor or system board, only authorized personnel should attempt to replace or install the processor in this server.
  • Page 90 c. Place the heatsink on a flat work surface with its contact side facing upward. Use an alcohol wipe to remove the existing thermal grease from the heatsink. Allow the alcohol to evaporate before continuing. 10. Use a T-20 Torx screwdriver to loosen the three captive screws in the sequence shown in the following image, and then pivot the force frame upward.

  • Page 91: Replacing A Processor

    Replacing a processor Prerequisites Before you perform this procedure, make sure that you have the following items available: • T-20 Torx screwdriver • Thermal grease (Spare part number: 777298-001) Procedure Observe the following alerts. CAUTION: To avoid damage to the processor or system board, only authorized personnel should attempt to replace or install the processor in this server.
  • Page 92 Close the force frame: CAUTION: Do not overtighten the screws as this might damage the system board or the processor socket. a. Pivot the spring loaded force frame downward and hold it down (callout 1). b. Use a T-20 Torx screwdriver to tighten the captive screws in the sequence shown in the following image (callouts 2–4).
  • Page 93 Install the heatsink: CAUTION: To prevent mechanical damage or depositing oil on your hands or other contaminant to the heatsink contact surface, hold the heatsink only by the edge of its base plate. Do not touch the heatsink fins. CAUTION: To prevent thermal failure or component damage, do not move the heatsink once the bottom of its base plate touches the top of the processor.

  • Page 94: System Battery Replacement

    If removed, install the air baffle. Install the access panel. Install the server into the rack. Power up the server. 10. If removed, install the front bezel. System battery replacement System battery information The server contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery that provides power to the real-time clock.
  • Page 95 Remove all power: a. Disconnect each power cord from the power source b. Disconnect each power cord from the server. Do one of the following: • Extend the server from the rack. Remove the server from the rack. • Remove the access panel. Locate the battery on the system board.

  • Page 96: Removing And Replacing The System Board

    13. Connect each power cord to the power source. 14. Power up the server. 15. Properly dispose of the old battery. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. Removing and replacing the system board Removing the system board Prerequisites Before you perform this procedure, make sure that you have the following items available:...
  • Page 97 14. Remove one of following power supplies: • Non-hot-plug power supply Hot-plug power supply • 15. Allow the existing heatsink to cool. 16. Remove the heatsink: CAUTION: To prevent mechanical damage or depositing oil on your hands or other contaminant to the heatsink contact surface, hold the heatsink only by the edge of its base plate.
  • Page 98 19. Remove the processor: a. Hold the lift tabs near the front end of the rail frame, and then pivot the rail frame to the vertical position. b. Slide the processor out of the rail frame. 20. Use an alcohol wipe to remove the existing thermal grease from the processor. Allow the alcohol to evaporate before continuing.

  • Page 99: Replacing The System Board

    22. Remove the handle from the system board. Replacing the system board Prerequisites Before you perform this procedure, make sure that you have the following items available: • T-15 screwdriver (for system board screws) • T-20 screwdriver (processor and heatsink screws) •...
  • Page 100 c. Remove the handle from the system board. d. Install the system board screws. Install the processor: a. Hold the processor by its carrier handle and slide the processor into the rail frame until it engages with a click sound. b.
  • Page 101 Apply new thermal grease to the processor in the pattern shown in the following image. Use the full contents of the thermal grease syringe. Install the heatsink: CAUTION: To prevent mechanical damage or depositing oil on your hands or other contaminant to the heatsink contact surface, hold the heatsink only by the edge of its base plate.

  • Page 102: Re-Entering The Server Serial Number And Product Id

    Install all the components removed from the system board. Install the access panel. Install the server into the rack. Connect each power cord to the server. Connect each power cord to the power source. 10. Power up the server. 11. If removed, install the front bezel. 12.

  • Page 103: Removing And Replacing The Chassis Intrusion Detection Switch

    6. Select Product ID. The following warning appears: Warning: The Product ID should ONLY be modified by qualified service personnel. This value should always match the Product ID located on the chassis. 7. Enter the product ID and press the Enter key. 8.

  • Page 104: Hpe Trusted Platform Module 2.0 Gen10 Option

    To replace the component, reverse the removal procedure. HPE Trusted Platform Module 2.0 Gen10 Option The HPE Trusted Platform Module 2.0 Gen10 Option is not a customer-removable part. CAUTION: If the TPM is removed from the original server and powered up on a different server, data stored in the TPM including keys will be erased.

  • Page 105: Troubleshooting

    Troubleshooting NMI functionality An NMI crash dump enables administrators to create crash dump files when a system is hung and not responding to traditional debugging methods. An analysis of the crash dump log is an essential part of diagnosing reliability problems, such as hanging operating systems, device drivers, and applications.

  • Page 106: Diagnostic Tools

    Diagnostic tools Product QuickSpecs For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/info/qs). UEFI System Utilities The UEFI System Utilities is embedded in the system ROM. Its features enable you to perform a wide range of configuration activities, including: •...

  • Page 107: Secure Boot

    Procedure 1. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Boot Options > Boot Mode. 2. Select a setting. • UEFI Mode (default)—Configures the system to boot to a UEFI compatible operating system. • Legacy BIOS Mode—Configures the system to boot to a traditional operating system in Legacy BIOS compatibility mode.

  • Page 108: Ilo Service Port

    Prerequisites Embedded UEFI Shell is set to Enabled. Procedure 1. From the System Utilities screen, select Embedded Applications > Embedded UEFI Shell. The Embedded UEFI Shell screen appears. 2. Press any key to acknowledge that you are physically present. This step ensures that certain features, such as disabling Secure Boot or managing the Secure Boot certificates using third-party UEFI tools, are not restricted.

  • Page 109: Intelligent Provisioning Operation

    Intelligent Provisioning 3.30 and later includes HPE Rapid Setup Software. When you launch F10 mode from the POST screen, you are prompted to select whether you want to enter the Intelligent Provisioning or HPE Rapid Setup Software mode. NOTE: After you have selected a mode, you must reprovision the server to change the mode that launches when you boot to F10.

  • Page 110: Hpe Insight Remote Support

    • Microsoft Windows Server • Red Hat Enterprise Linux • SUSE Linux Enterprise Server • VMware ESXi/vSphere Custom Image • ClearOS Not all versions of an OS are supported. For information about specific versions of a supported operating system, see the OS Support Matrix on the Hewlett Packard Enterprise website (https://www.hpe.com/info/ossupport).

  • Page 111: Hpe Smart Storage Administrator

    HPE Smart Storage Administrator HPE SSA is the main tool for configuring arrays on HPE Smart Array SR controllers. It exists in three interface formats: the HPE SSA GUI, the HPE SSA CLI, and HPE SSA Scripting. All formats provide support for configuration tasks. Some of the advanced tasks are available in only one format.

  • Page 112: Component Identification

    Component identification Front panel components LFF drive model Item Description Optical drive (optional) Serial label pull tab iLO service port USB 3.0 port LFF drive bays (up to 4 LFF drives) SFF SAS/SATA drive model Item Description Serial label pull tab 2SFF SAS/SATA drive assembly (optional) Table Continued Component identification...

  • Page 113: Serial Number/Ilo Information Pull Tab

    Item Description Optical drive assembly (optional) 2SFF NVMe drive assembly (optional) Media bay blank USB 3.0 port iLO service port SFF drive bays (up to 8 SAS/SATA drives) SFF NVMe drive model Item Description Serial label pull tab 2SFF SAS/SATA drive assembly (optional) Optical drive assembly (optional) 2SFF NVMe drive assembly (optional) Media bay blank...

  • Page 114: Front Panel Leds And Buttons

    Front panel LEDs and buttons LFF drive model Item Description Status UID button/LED Solid blue = Activated Flashing blue: • 1 flash per second = Remote management or firmware upgrade in progress • 4 flashes per second = iLO manual reboot sequence initiated •...

  • Page 115: Sff Drive Model

    If the system power LED is off, verify the following conditions: • Facility power is present. • The power supply is installed and is working correctly. • The power cord is attached and is connected to a power source. • The front I/O cable is connected.

  • Page 116: Uid Button Functionality

    Item Description Status NIC status LED Solid green = Link to network Flashing green (1 flash per second) = Network active Off = No network activity UID button/LED Solid blue = Activated Flashing blue: • 1 flash per second = Remote management or firmware upgrade in progress •...

  • Page 117: Rear Panel Components

    Subsystem LED behavior FlexibleLOM 5 flashes Storage controllers 6 flashes System board PCIe slots 7 flashes Power backplane or storage backplane 8 flashes Power supply 9 flashes Rear panel components Item Description Slot 1 PCIe3 x16 (16, 8, 4, 1) Slot 2 PCIe3 x8 (8, 4, 1) Slot 3 PCIe3 x16 (16, 8, 4, 1) /Serial port (optional)

  • Page 118: Rear Panel Leds

    Rear panel LEDs Item Status Definition Solid blue Activated Flashing blue 1 flash per sec = Remote management or firmware upgrade in progress 4 flashes per sec = iLO manual reboot sequence initiated 8 flashes per sec = iLO manual reboot sequence in progress Deactivated NIC link...

  • Page 119: System Board Components

    System board components Item Description FlexibleLOM connector Primary PCIe riser connector System maintenance switch iLO Service Port connector System battery NVMe connector port 4A Internal USB 3.0 connector microSD card slot x1 SATA port 4 NVMe connector port 5A Front I/O connector Front USB 3.0 connector x1 SATA port 3 Table Continued...
  • Page 120 Item Description Fan connector 7 GPU power connector Fan connector 6 x4 SATA port 2 Fan connector 5 TPM connector x1 SATA port 2 Fan connector 4 SATA management port x1 SATA port 1 Fan connector 3 x4 SATA port 1 Fan connector 2 Fan connector 1 Drive backplane power connector...

  • Page 121: System Maintenance Switch Descriptions

    System maintenance switch descriptions Position Default Function Off = iLO security is enabled. On = iLO security is disabled. Reserved Reserved Reserved Off = Power-on password is enabled. On = Power-on password is disabled. 1, 2, 3 Off = No function On = Restore default manufacturing settings Reserved —...

  • Page 122: Dimm Label Identification

    The arrow points to the front of the server. DIMM label identification To determine DIMM characteristics, see the label attached to the DIMM. The information in this section helps you to use the label to locate specific information about the DIMM. Item Description Example...

  • Page 123: Processor And Socket Components

    Item Description Example CAS latency P = CAS 15-15-15 T = CAS 17-17-17 U = CAS 20-18-18 V = CAS 19-19-19 (for RDIMM, LRDIMM) V = CAS 22-19-19 (for 3DS TSV LRDIMM) Y = CAS 21-21-21 (for RDIMM, LRDIMM) Y = CAS 24-21-21 (for 3DS TSV LRDIMM) DIMM type R = RDIMM (registered) L = LRDIMM (load reduced)

  • Page 124: Drive Leds And Buttons

    Item Description Force frame Captive screws (Torx T-20) Drive LEDs and buttons Low-profile LFF drive LED definitions Item Status Definition Fault Solid amber The drive has failed. \Locate Solid blue The drive is operating normally and being identified by a management application.

  • Page 125: Smart Carrier (Sc) Drive Led Definitions

    Item Status Definition Flashing green The drive is doing one of the following: • Rebuilding (1 flash per second) • Performing a RAID migration • Performing a strip size migration • Performing a capacity expansion • Performing a logical drive extension •...

  • Page 126: Smart Carrier Nvme (Scn) Drive Led Definitions

    Item Status Definition The drive is doing one of the following: Flashing green • Rebuilding • Performing a RAID migration • Performing a strip size migration • Performing a capacity expansion • Performing a logical drive extension • Erasing • Spare part activation Flashing amber/ The drive is a member of one or more logical drives and predicts the drive will fail.

  • Page 127: Nvme Ssd Button Actions

    Item Status Definition The drive is doing one of the following: Flashing green • Rebuilding • Performing a RAID migration • Performing a stripe size migration • Performing a capacity expansion • Performing a logical drive extension • Erasing Flashing amber/ The drive is a member of one or more logical drives and predicts the drive will fail.

  • Page 128: Drive Bay Numbering

    Item Button Action Do Not Remove Press to open the release lever. Power Press to request PCIe ejection. Removal request can be denied by the: • RAID controller (one or more of the logical drives could fail) • Operating system Drive bay numbering CAUTION: When a server is purchased without any drive installed, some drive bays might be empty while other drive bays might be populated with drive blanks.

  • Page 129: Dsc-25 2-Port Sfp28 Card Ports And Leds

    Drive numbering colors Description Green 8SFF NVMe drives Blue 2SFF NVMe drives (optional) Orange 2SFF SAS/SATA drives (optional) DSC-25 2-port SFP28 card ports and LEDs Ports Table 1: Ports Item Port Description Management port 1GbE RJ45 Network interface port 10/25G SFP+ based Network interface port 10/25G SFP+ based LEDs...
  • Page 130 Table 2: LED indicators Item Status Description Management Port Activity No activity Flashing Passing traffic; flashing frequency indicates traffic intensity Management Port Link A link has not been established Solid green Valid Ethernet link SFP Port 1 Link/Activity A link has not been established Solid green Valid Ethernet link Flashing green...

  • Page 131: Pcie Expansion Slot Definitions

    PCIe expansion slot definitions Slot Type Form factor Connector link width Negotiable link width PCIe 3.0 FL, FH 16, 8, 4, 1 PCIe 3.0 HL, HH 8, 4, 1 PCIe 3.0 HL, HH 16, 8, 4, 1 GPU can be supported only in slot 1. FL, FH=Full length, full height HL, HH=Half length, half height Slot 3 is unavailable when a Smart Array type-a modular controller is installed in the system.

  • Page 132: Fan Bay Numbering

    Item Description Definition Each PCIe version corresponds to a specific data transfer rate PCI Express version between the processor and peripheral devices. Generally, a version update corresponds to an increase in transfer rate. • PCIe 1.x • PCIe 2.x • PCIe 3.x The PCIe technology is under constant development.

  • Page 133: Cabling

    Cabling Cabling guidelines The cable colors in the cabling diagrams used in this chapter are for illustration purposes only. Observe the following guidelines when working with server cables. Before connecting cables • Note the port labels on the PCA components. Not all these components are used by all servers: ◦...

  • Page 134: Cable Routing: 4Lff Drive Model

    • Remove cables that are no longer being used. Retaining them inside the server can restrict airflow. If you intend to use the removed cables later, label and store them for future use. Cable routing: 4LFF drive model • 4LFF drive connected to system board •...
  • Page 135 • 4LFF drive connected to type-a controller • 4LFF drive connected to type-p controller ◦ Slot 1 Cabling...
  • Page 136 ◦ Slot 2 ◦ Slot 3 Cabling...

  • Page 137: Cable Routing: 8Sff Sas/Sata Drive Model

    • 4LFF drive power cable Cable color Description Orange Power cable from system board to drive backplane Blue Power cable from system board to ODD (reserved) Cable routing: 8SFF SAS/SATA drive model • 8SFF drive connected to system board Cabling...
  • Page 138 Cable color Description Orange SATA cable from port 1 backplane to port 1 system board Blue SATA cable from port 2 backplane to port 2 system board • 8SFF drive connected to type-a controller Cable color Description Orange Mini-SAS cable from port 1 backplane to port 1 type-a controller Blue Mini-SAS cable from port 2 backplane to port 2 type-a controller •...
  • Page 139 ◦ Slot 2 ◦ Slot 3 Cabling...
  • Page 140 Cable color Description Orange Mini-SAS cable from port 1 backplane to port 1 type-p controller Blue Mini-SAS cable from port 2 backplane to port 2 type-p controller • 8SFF SAS/SATA drive power cable Cable color Description Orange Power cable from system board to drive backplane Blue Power cable from system board to ODD (reserved) Cabling...

  • Page 141: Cable Routing: 8Sff Nvme Drive Model

    Cable routing: 8SFF NVMe drive model • 8NVMe drive connected to system board Item Description Orange Slimline cable to NVMe port 1A on system board Blue Slimline cable to NVMe port 2A on system board Gold Slimline cable to NVMe port 3A on system board Pink Slimline cable to NVMe port 4A on system board 8NVMe drive power cable...
  • Page 142 Item Description Orange Power cable from 8SFF drive backplane to 2SFF drive backplane Blue SATA cable to SATA ports 1 & 2 on system board • Mini-SAS cable to type-a controller Cabling...

  • Page 143: Cable Routing: 2Sff Nvme Drive Cage

    Cable routing: 2SFF NVMe drive cage Item Description Orange Power cable from 8SFF drive backplane to 2SFF drive backplane Blue Slimline cable to NVMe port 5A on system board Cable routing: Optical Drive • Cabling...

  • Page 144: Cable Routing: Ilo Service Port

    Item Description Orange ODD SATA cable Blue ODD power cable Pink Power cable from system board to ODD Gold Power cable from system board to drive backplane • Item Description Orange ODD SATA cable Blue ODD power cable Pink Power cable from system board to ODD Gold Power cable from system board to drive backplane Cable routing: iLO service port...

  • Page 145: Cable Routing: Power Supply

    • Cable routing: Power supply • Non-hot-plug power supply Cabling...
  • Page 146 • Power distribution board (PDB) to system board Item Description Orange Power cable Blue Sideband signal cable Cabling...

  • Page 147: Cable Routing: Gpu

    Cable routing: GPU Cable routing: Front I/O • Item Description Orange Front I/O cable Blue Ambient temperature sensor cable • Cabling...

  • Page 148: Cable Routing: Usb 3.0

    Item Description Orange Front I/O cable Blue Ambient temperature sensor cable Cable routing: USB 3.0 • • Cabling...

  • Page 149: Cable Routing: Serial Port

    Cable routing: Serial port Cabling...

  • Page 150: Cable Routing: Chassis Intrusion Detection Switch

    Cable routing: Chassis Intrusion Detection switch Cable routing: M.2 SSD • Slot 1 • Slot 2 Cabling...

  • Page 151: Cable Routing: Controller Backup Power Cable

    • Slot 3 Item Description Blue SATA cable from M.2 enablement board port 1 to x1 SATA port 3 on system board Orange SATA cable from M.2 enablement board port 2 to x1 SATA port 4 on system board Cable routing: Controller backup power cable Depending on the controller option installed, the actual storage controller connectors might look different from what is shown in this section.
  • Page 152 • Slot 2 • Slot 3 Cabling...

  • Page 153: Cable Routing: Energy Pack

    Cable routing: Energy pack Cabling...

  • Page 154: Specifications

    Specifications Environmental specifications Specifications Value Temperature range* — Operating 10°C to 35°C (50°F to 95°F) Nonoperating -30°C to 60°C (-22°F to 140°F) Relative humidity (noncondensing) — Operating 8% to 90% - Relative humidity (Rh), 28°C (82.4°F) maximum wet bulb temperature, non-condensing Nonoperating 5 to 95% relative humidity (Rh), 38.7°C (101.7°F) maximum wet bulb temperature, non-condensing...

  • Page 155: Mechanical Specifications

    Mechanical specifications Specification Value Height 4.29 cm (1.69 in) Depth 61.49 cm (24.21 in) Width 43.46 cm (17.11 in) Weight (approximate range) 10.0 kg to 16.0 kg (22.05 lb to 35.27 lb) Power supply specifications Depending on the installed options and the regional location where the server was purchased, the server can be configured with one of the following power supplies: •...

  • Page 156: Hpe 500W Flex Slot Platinum Hot-Plug Low Halogen Power Supply

    Specification Value BTUs per hour 1953 at 100 VAC 1882 at 240 VAC Power supply output — Rated steady-state power 500 W at 100 VAC to 240 VAC input 500 W at 240 VDC input for China only Maximum peak power 500 W at 100 VAC to 240 VAC input 500 W at 240 VDC input for China only HPE 500W Flex Slot Platinum Hot-plug Low Halogen Power Supply...

  • Page 157: Hpe 800W Flex Slot Platinum Hot-Plug Low Halogen Power Supply

    Specification Value Rated steady-state power 500 W at 100 VAC to 127 VAC input 500 W at 100 VAC to 240 VAC input 500 W at 240 VDC input for China only Maximum peak power 500 W at 100 VAC to 127 VAC input 500 W at 100 VAC to 240 VAC input 500 W at 240 VDC input for China only HPE 800W Flex Slot Platinum Hot-plug Low Halogen Power Supply...

  • Page 158: Hpe 800W Flex Slot Titanium Hot-Plug Low Halogen Power Supply

    Specification Value Rated steady-state power 800 W at 100 VAC to 127 VAC input 800 W at 100 VAC to 240 VAC input 800 W at 240 VDC input for China only Maximum peak power 800 W at 100 VAC to 127 VAC input 800 W at 100 VAC to 240 VAC input 800 W at 240 VDC input for China only HPE 800W Flex Slot Titanium Hot-plug Low Halogen Power Supply...

  • Page 159: Hpe 800W Flex Slot Universal Hot-Plug Low Halogen Power Supply

    HPE 800W Flex Slot Universal Hot-plug Low Halogen Power Supply Specification Value Input requirements — Rated input voltage 200 VAC to 277 VAC 380 VDC Rated input frequency 50 Hz to 60 Hz Rated input current 4.4 A at 200 VAC 3.1 A at 277 VAC 2.3 A at 380 VDC Maximum rated input power...
  • Page 160 Specification Value Rated input power (W) 874 W at -40 VDC input 865 W at -48 VDC input, nominal input 854 W at -72 VDC input Rated input power (BTUs per hour) 2983 at -40 VDC input 2951 at -48 VDC input, nominal input 2912 at -72 VDC input Power supply output —...

  • Page 161: Hpe 1600 W Flex Slot Platinum Hot-Plug Low Halogen Power Supply

    HPE 1600 W Flex Slot Platinum Hot-plug Low Halogen Power Supply Specification Value Input requirements — Rated input voltage 200 VAC to 240 VAC 240 VDC for China only Rated input frequency 50 Hz to 60 Hz Rated input current 8.7 A at 200 VAC 7.2 A at 240 VAC Maximum rated input power...

  • Page 162: Websites

    Storage white papers and analyst reports https://www.hpe.com/storage/whitepapers For additional websites, see Support and other resources. Product websites HPE ProLiant DL325 Gen10 Server product page https://www.hpe.com/servers/dl325-gen10 HPE ProLiant DL325 Gen10 Server support page https://www.hpe.com/support/dl325gen10 HPE ProLiant DL325 Gen10 Server user documents https://www.hpe.com/info/dl325gen10-docs...

  • Page 163: Support And Other Resources

    Support and other resources Accessing Hewlett Packard Enterprise Support • For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website: https://www.hpe.com/info/assistance • To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website: https://www.hpe.com/support/hpesc Information to collect •...

  • Page 164: Remote Support

    IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HPE Passport set up with relevant entitlements. Remote support Remote support is available with supported devices as part of your warranty or contractual support agreement. It provides intelligent event diagnosis, and automatic, secure submission of hardware event notifications to Hewlett Packard Enterprise, which will initiate a fast and accurate resolution based on your product's service level.

  • Page 165: Documentation Feedback

    Additional regulatory information Hewlett Packard Enterprise is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European Parliament and the Council). A chemical information report for this product can be found at: https://www.hpe.com/info/reach For Hewlett Packard Enterprise product environmental and safety information and compliance data, including RoHS and REACH, see:...

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