Sharp UX-A255 Operation Manual
Sharp UX-A255 Operation Manual

Sharp UX-A255 Operation Manual

Sharp operation manual facsimile ux-a255
Table of Contents

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MODEL
UX-A255
FACSIMILE
OPERATION MANUAL
1. Installation
2. Setting Up and Using OpenLCR
3. Sending Faxes
4. Receiving Faxes
5. Making Copies
6. Special Functions
7. Printing Lists
8. Maintenance
9. Troubleshooting

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Table of Contents
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Summary of Contents for Sharp UX-A255

  • Page 1 MODEL UX-A255 FACSIMILE OPERATION MANUAL 1. Installation 2. Setting Up and Using OpenLCR 3. Sending Faxes 4. Receiving Faxes 5. Making Copies 6. Special Functions 7. Printing Lists 8. Maintenance 9. Troubleshooting...
  • Page 2: Serial Number

    Model Number Serial Number Date of Purchase Place of Purchase As an NERGY determined that this product meets the  guidelines for energy efficiency. FOR YOUR RECORDS UX-A255  partner, SHARP has NERGY...
  • Page 3 Recording system Halftone (grayscale) Compression scheme *Based on Sharp Standard No. 1 Chart at standard resolution in Sharp special mode, excluding time for protocol signals (i.e., ITU-T phase C time only). Welcome, and thank you for choosing a Sharp fax...
  • Page 4 Display Applicable telephone line Public switched telephone network Paper tray capacity Compatibility Input document size Effective scanning width Effective printing width Contrast control Reception modes Copy function Telephone function Power requirements Operating temperature Humidity Power consumption Dimensions (without attachments) Weight (without attachments) 16-digit LCD display Letter: Approx.
  • Page 5: Important Safety Information

    As a part of our policy of continuous improvement, SHARP reserves the right to make design and specification changes for product improvement without prior notice. The performance specification figures indicated are nominal values of production units. There may be some deviations from these values in individual units.
  • Page 6: Table Of Contents

    Table of Contents A Look at the Operation Panel 1. Installation Unpacking Checklist ........8 Connections .
  • Page 7 6. Making Copies 7. Special Functions Caller ID (Requires Subscription to Service) ....73 Distinctive Ring (Requires Subscription to Service) ... . . 78 Blocking Reception of Unwanted Faxes .
  • Page 8: A Look At The Operation Panel

    A Look at the Operation Panel RECEPTION MODE STOP COPY/HELP START/MEMORY Display This displays messages and prompts to help you operate the machine. REC/MEMO key Press this key to record an outgoing message, phone conversation, or memo. PLAY key Press this key to play recorded messages. Left and right arrow keys Auto-dial numbers: When sending a fax or making a phone call, press these keys to scroll through your auto-dial numbers, the “REVIEW CALLS”...
  • Page 9 START/MEMORY key Press this key after dialing to begin fax transmission. Press this key before dialing to send a fax through memory. The key can also be pressed in the date and time display to show the percentage of memory currently used. RESOLUTION / RECEPTION MODE key When a document is in the feeder, press this key to adjust the resolution for faxing or copying.
  • Page 10: Installation

    1. Installation Unpacking Checklist Before setting up, make sure you have all of the following items. Paper tray Handset Points to keep in mind when setting up Do not place the Do not place the machine near machine in direct heaters or air sunlight.
  • Page 11: Connections

    Connections Connecting the handset Connect the handset as shown and place it on the handset rest. The ends of the handset cord are identical, so they will go into either jack. Make sure the handset cord goes into the jack marked with a handset symbol on the side of the machine!
  • Page 12: Connecting The Telephone Line Cord

    Connections Connecting the telephone line cord Insert one end of the line cord into the jack on the back of the machine marked TEL. LINE. Insert the other end into a standard (RJ11C) single-line wall telephone jack. Dial mode: The fax machine is set for tone dialing. If you are on a pulse dial line, you must set the fax machine for pulse dialing.
  • Page 13 Comments: The fax machine is not designed for use on a line which has call waiting, call forwarding, or certain other special services offered by your telephone company. If you attempt to use the fax machine in conjunction with any of these services, you may experience errors during transmission and reception of facsimile messages.
  • Page 14: Loading The Imaging Film

    Remove the two green gears from the spools. DO NOT DISCARD THE TWO GREEN GEARS! When replacing the film, use a roll of Sharp UX- 5CR imaging film. One roll can print about 150 letter-size pages. Use only Sharp Genuine...
  • Page 15 Remove the new roll of imaging film from its packaging. Cut the band that holds the rolls together. Insert the green gears. Make sure the gears fit into the slots in the ends of the rolls. Insert the film into the print compartment.
  • Page 16: Loading Printing Paper

    Loading Printing Paper Loading Printing Paper You can load letter or legal size paper in the paper tray. Recommended paper weight is 20-lb. Copy Bond. The maximum number of sheets is as follows: Approx. Letter size: maximum stack height should not be higher than the line on the tray) Legal size: 5 sheets...
  • Page 17: Setting The Paper Size

    Setting the paper size The fax has been set at the factory to scale received faxes to letter size paper. If you loaded legal paper, you must change the paper size setting to LEGAL. FUNCTION Press once and Press once and Press once.
  • Page 18: Entering Your Name And Fax Number

    Entering Your Name and Fax Number Entering Your Name and Fax Number Before you can begin sending faxes, you must enter your name and fax (telephone) number. You also need to set the date and time. Important! FCC regulations require that your name, telephone/fax number, and the date and time appear on each fax message you send.
  • Page 19 Enter your name by pressing number keys for each letter as shown in the chart below. Up to 24 characters can be entered. Example: SHARP = 7777 44 2 777 SPACE = To enter two letters in succession that require the same key, press after entering the first letter.
  • Page 20: Setting The Date And Time

    Setting the Date and Time Setting the Date and Time The date and time appear in the display and are printed at the top of every page you fax. Set the date and time as shown below. STOP START/MEMORY FUNCTION FUNCTION Press once and...
  • Page 21: Daylight Saving Time

    Enter the year (four digits). Example: 2001 Enter a two-digit number for the hour (“01” to “12”) and a two-digit number for the minute (“00” to “59”). Example: 9:25 Press to select A.M. or START/MEMORY Press to start the clock. STOP Press to return to the date and time display.
  • Page 22: Setting The Reception Mode

    Setting the Reception Mode Setting the Reception Mode Your fax has three modes for receiving incoming faxes: FAX mode: Select this mode when you only want to receive faxes on your line. The fax machine will automatically answer all calls on four rings and receive incoming faxes.
  • Page 23: Volume Adjustment

    Volume Adjustment You can adjust the volume of the speaker, handset, and ringer using the up and down arrow keys. Speaker SPEAKER Press Press until the display shows the desired volume level. SPEAKER Press again to turn off the speaker. Volume Adjustment SPEAKER...
  • Page 24 Volume Adjustment Handset When talking through the handset, press shows the desired volume level. Note: The volume reverts to MIDDLE each time you replace the handset. Ringer Press SPEAKER (Make sure pressed, the handset is not lifted, and a document is not loaded in the feeder.) The ringer will ring once at the selected level, then the date and time will reappear in the display.
  • Page 25: Setting Up And Using Openlcr

    2. Setting Up and Using OpenLCR Your fax machine features OpenLCR technology, which helps you save money on long distance and international phone calls (both fax and voice) by automatically routing each call for the best available rate. OpenLCR service is free of charge. The only cost to you is that of a periodic call (usually once every three months) to OpenLCR to receive the latest rate data.
  • Page 26 Setting Up and Using OpenLCR Registering by fax To register by fax, fill in the Fax Transmission Test and OpenLCR Line Activation Form, and then fax the form as follows: Place the form with the side you wrote on face down, and push it gently into the document feeder of the fax machine.
  • Page 27 If the display shows the alternating messages at right, press the number keys to enter your fax/phone number, including the area code (the number must be 10 digits long). When finished, START/MEMORY press (If the message at right doesn’t appear, this step is not necessary.) Follow the instructions you hear.
  • Page 28 Setting Up and Using OpenLCR Note: If you wish to connect more than one OpenLCR-enabled device to the same line, please call OpenLCR at 970-206-1207. If you replace an old OpenLCR- enabled device with a new one, you must re-register with OpenLCR to use the new device.
  • Page 29 Caution! If you unplug the fax machine or an interruption occurs in your power supply, the rate data will be erased. If this happens, the highlighted “C” in the display will blink to alert you.The fax machine will automatically call OpenLCR within the next 24 hours to receive new rate data;...
  • Page 30 Setting Up and Using OpenLCR Temporarily turning off OpenLCR If needed, you can temporarily turn off OpenLCR. When you temporarily turn off OpenLCR, long distance and international calls will not be routed by OpenLCR. However, your fax will still call OpenLCR periodically to receive rate data.
  • Page 31 Changing your user profile If you need to change your user profile, pick up the handset on the fax machine, and then press hear. If the display shows the alternating messages SET OWN NUMBER / 10 DIGITS, press the number keys to enter your fax/phone number, including the area code (the number must be 10 digits long).
  • Page 32 Setting Up and Using OpenLCR To obtain the correct phone number, call OpenLCR at 970-206-1207, and then program the number into the fax machine as explained below. Note: The number that you will obtain is the number for manually downloading rate data (dialed by pressing the OpenLCR key and 2). When you manually download the rate data, the new numbers for registering (dialed by pressing the OpenLCR key and 1, 3, or 5) will also be programmed in your fax machine.
  • Page 33 Note: The following settings are not required as of the printing of this manual. OpenLCR will inform you through its Web site (www.OpenLCR.com) if the settings become necessary in the future. Selecting a long or short call Before you make a long distance or international phone/fax call, select whether the call will be a long call or a short call.
  • Page 34 Setting Up and Using OpenLCR When you change the SHORT TIME and/or LONG TIME setting, the fax machine will automatically call OpenLCR and receive rate data for the new times. FUNCTION Press once and Press once and Press Enter a 2-digit number (“01” to “ 29”) for the number of minutes of the SHORT TIME setting.
  • Page 35: Using The Answering Machine

    3. Using the Answering Machine The built-in answering machine allows you to receive both voice messages and faxes while you are out. Recording an Outgoing Message The outgoing message (OGM) is the greeting that the machine plays after answering a call to inform callers that they can leave a message or send a fax. Follow the steps below to record a message.
  • Page 36: Operating The Answering Machine

    Operating the Answering Machine START/MEMORY Press and speak into the handset to record a message. The outgoing message can be up to 60 seconds long. While recording, the display will show the time left to record. When finished, replace the handset or press To listen to the outgoing message To listen to the outgoing message, follow Steps 1 and 2 of the above procedure and then press...
  • Page 37 Note: In TAD mode, the machine will automatically switch to fax reception if it detects six seconds of silence after answering a call. For this reason, if a caller pauses for this length of time while leaving a message, they will be cut off.
  • Page 38 Operating the Answering Machine Listening to received messages When you return, the display will show the number of messages recorded. Follow the steps below to listen to your messages. PLAY Press If you only want to listen to new messages (messages not previously listened to), continue to hold The messages will play.
  • Page 39 Erasing received messages It is important to erase received messages after you listen to them to ensure that the memory does not become full. Erasing all messages: To erase all messages, press START/MEMORY then . This can only be done when the display shows TOTAL MSGS:XX (where XX is the number of messages received).
  • Page 40: Optional Answering Machine Settings

    Optional Answering Machine Settings Optional Answering Machine Settings Setting ICM time Incoming messages (ICMs) are the messages which callers leave for you on the built-in answering machine. The answering machine is set at the factory to allow each caller a maximum of 4 minutes to leave a message. If desired, you can change this setting to 15, 30, or 60 seconds.
  • Page 41 Automatic fax reception YES: The reception mode will switch to FAX mode, allowing the machine to continue to receive faxes automatically. With this setting, you can still use the remote commands to listen to your messages and then erase them (see Remote Operations on page 45). Automatic fax reception is set to NO at the factory before shipping.
  • Page 42: Transfer Function

    Transfer Function Press Press to turn on OGM only mode, to turn it off. STOP Press to return to the date and time display. Transfer Function The Transfer function is used to have the machine automatically call you at a specified number every time it receives an incoming message.
  • Page 43 Press the number keys to enter the transfer number. To insert a pause between any two digits of the number, press START/MEMORY Press STOP Press to return to the date and time display. Recording the transfer message The transfer message plays when you answer the telephone, and informs you that the call is a transfer call.
  • Page 44 Transfer Function START/MEMORY Press and speak into the handset to record the message. The transfer message can be up to 15 seconds long. While recording, the display will show the time left to record. When finished, replace the handset or press Checking or erasing the transfer message To check or erase the transfer message, follow Steps 1 and 2 of the above procedure, and then press...
  • Page 45: Override Ringing

    Each time the machine receives an incoming message, it will call your programmed transfer number. When you answer, you will hear your recorded message telling you that the call is a transfer call. On the dial pad of your phone, enter .
  • Page 46 Override Ringing Press once and Press Press the number keys to enter a 3-digit override code. START/MEMORY Press to store the override code, and then the date and time display. Overriding the answering machine Your callers should follow the steps below to override the answering machine. The caller calls your machine from a touch-tone telephone.
  • Page 47: Remote Operations

    Remote Operations When you are out, you can call the machine from any touch-tone telephone and play back your messages using the remote commands. You can also use these commands to change the reception mode and other settings. Remote code number To access the machine to perform remote operations, you must first enter your remote code number.
  • Page 48 Remote Operations FUNCTION Press once and Press once. Press once. Press to turn on the Toll Saver function, or STOP Press to return to the date and time display. Retrieving your messages Call the machine from a touch-tone telephone. When your outgoing message begins, press You will hear a short beep, and the outgoing message will stop.
  • Page 49 While the messages are playing, you can do any of the following: Repeat: To listen to a message a second time, press telephone before that message ends. To move back to the previous message, press message. Skip forward: To skip forward to the next message, press on the telephone.
  • Page 50 Remote Operations Note: You can also call the machine and perform remote operations when the reception mode is set to FAX. In this case, when you call the machine, press immediately after it answers (before you hear the fax tone), and then continue from Step 2 above.
  • Page 51 Recording a new outgoing message Press When you hear a short beep, speak into the telephone to record the new message. The message can be up to 15 seconds long. After 15 seconds (or earlier if the machine detects silence after you finish speaking), you will hear a beep, and the new message will be played back.
  • Page 52 Remote Operations Recording a new transfer message Press , and When you hear a short beep, speak into the telephone to record the new message. The time for the transfer message is fixed at 15 seconds. After 15 seconds (or earlier if the machine detects silence after you finish speaking), you will hear a beep, and the new message will be played back automatically.
  • Page 53: Sending Faxes

    4. Sending Faxes Transmittable Documents Size and weight The size and weight of documents that you can load in the document feeder depend on whether you load one page at a time or several pages at once. Loading one page at a time: Minimum size Maximum size 8.5"...
  • Page 54: Loading The Document

    Loading the Document Other restrictions The scanner cannot recognize yellow, greenish yellow, or light blue ink. Ink, glue, and correcting fluid on documents must be dry before they pass through the document feeder. All clips, staples, and pins must be removed from documents before loading in the feeder.
  • Page 55: Adjusting The Resolution And Contrast

    Adjust the resolution and/or contrast settings as explained in Resolution and Contrast below, then dial the receiving machine as explained on page 54. Adjusting the Resolution and Contrast If desired, you can adjust the resolution and contrast before sending a document.
  • Page 56: Contrast Settings

    Adjusting the Resolution and Contrast Contrast settings AUTO DARK Load the document(s). The document must be loaded before the resolution and contrast can be adjusted. RESOLUTION/ RECEPTION MODE Press one or more times until the desired resolution and contrast settings appear in the display. The first time you move through the list of resolution settings, the contrast setting AUTO will appear next to each...
  • Page 57: Sending A Fax By Normal Dialing

    Sending a Fax by Normal Dialing With Normal Dialing, you pick up the handset (or press pressing the number keys. If a person answers, you can talk with them through the handset before sending the fax. (If you pressed talk.) Normal Dialing allows you to listen to the line and make sure the other fax machine is responding.
  • Page 58: Sending A Fax By Automatic Dialing

    Sending a Fax by Automatic Dialing When you hear the fax tone, press used it. When transmission is completed, the fax will beep once. Sending a Fax by Automatic Dialing You can store up to 30 fax or phone numbers in the machine for automatic dialing.
  • Page 59 Up to 15 characters can be entered. (If you do not wish to enter a name, go directly to Step 6.) Example: SHARP = 7777 44 2 777 SPACE = To enter two letters in succession that require the same key, press after entering the first letter.
  • Page 60 Sending a Fax by Automatic Dialing Editing and clearing auto-dial numbers If you need to make changes to a previously stored auto-dial number, or clear a number, follow these steps: FUNCTION Press once and Press the display. Press Select EDIT or CLEAR: EDIT: CLEAR: If you selected CLEAR, go to Step 8.
  • Page 61 START/MEMORY Press Return to Step 2 to edit or clear another number, or press return to the date and time display. Using an auto-dial number Once you have stored a fax or phone number, you can use it to send a fax or make a phone call.
  • Page 62 Sending a Fax by Automatic Dialing Sending a fax by Direct Keypad Dialing You can also enter a full number with the number keys and then press the START/MEMORY key to begin dialing. You can use this method to dial a full number when you don't need to speak to the other party before faxing.
  • Page 63: Automatic Redialing

    Redial You can automatically redial the last number dialed. This procedure can be used to send a fax or make a phone call. If you are sending a fax, load the document(s). If desired, press RECEPTION MODE resolution and/or contrast. Press once.
  • Page 64: Error Correction Mode

    Sending a Fax by Automatic Dialing Error Correction Mode The fax machine is set to automatically correct any distortions in a transmission due to noise on the telephone line before printing at the receiving end. This function is called Error Correction Mode (ECM). ECM is effective for both transmissions and receptions, and is only effective when the other fax machine has ECM as well.
  • Page 65: Sending A Fax From Memory

    Sending a Fax From Memory You can scan a document into the fax’s memory and send the document from memory. This increases transmission speed and allows you to send a fax to multiple destinations in a single operation. After transmission, the document is automatically cleared from memory.
  • Page 66: Memory Transmission

    Sending a Fax From Memory When you are ready to begin transmission, press A Transaction Report is automatically printed out after Broadcasting is completed. Check the "Note" column of the report to see if any of the locations are marked "Busy" or have a communication error code. If so, send the document to those locations again.
  • Page 67: Receiving Faxes

    5. Receiving Faxes Using FAX Mode To select FAX mode, press RESOLUTION/ RECEPTION MODE until the arrow in the display points to FAX. RESOLUTION/ RECEPTION MODE When the reception mode is set to FAX, the fax machine will automatically answer all calls on four rings and receive incoming faxes. If you pick up the handset before the machine answers, you can talk to the other party and/or receive a fax as explained in Using TEL Mode on page 4 rings...
  • Page 68: Using Tel Mode

    Using TEL Mode Press once. Press once. Enter the desired number of rings (any number from 2 to 5). Example: 3 rings STOP Press to return to the date and time display. Note: If you are using Distinctive Ring, the fax machine will answer calls after two rings regardless of the above setting.
  • Page 69 Answering with the fax’s handset When the fax machine rings, pick up the handset. If you hear a fax tone, wait until the display shows RECEIVING and then replace the handset. If the other party first speaks with you and then wants to send a fax, press START/MEMORY after speaking.
  • Page 70: Optional Reception Settings

    Optional Reception Settings If you hear a soft fax tone, wait until your fax responds (you will hear pronounced, high-pitched tones), then hang up. Beep If the fax doesn't respond, or if the other party first talks to you and then wants to send a fax, set the phone done (do not hang up), walk over to the fax, lift the fax’s handset, and press The above step is necessary if you have set the Fax Signal Receive setting...
  • Page 71: Reception Ratio

    Press to turn on the function, or to turn it off. STOP Press to return to the date and time display. Reception Ratio The fax has been set at the factory to automatically reduce the size of received documents to fit the size of the printing paper. This ensures that data on the edges of the document are not cut off.
  • Page 72: Substitute Reception To Memory

    Substitute Reception to Memory STOP Press to return to the date and time display. Substitute Reception to Memory In situations where printing is not possible, such as when your fax runs out of paper, the imaging film needs replacement, or the paper jams, incoming faxes will be received to memory.
  • Page 73: Making Copies

    6. Making Copies Your fax machine can also be used to make copies. Single and multiple copies (up to 99 per original) can be made, enabling your fax to double as a convenience office copier. Load the document(s) face down. (Maximum of 10 pages.) RESOLUTION/ If desired, press...
  • Page 74 Making Copies Copy Cut-off When making a copy of a document that is longer than the printing paper, use the copy cut-off setting to select whether the remaining part of the document will be cut off or printed on a second page. The initial setting is YES (cut off the remainder).
  • Page 75: Special Functions

    7. Special Functions Caller ID (Requires Subscription to Service) If you subscribe to a caller identification service from your telephone company, you can set your fax machine to display the name and number of the caller while the fax rings. Important: To use this function, you must subscribe to a caller identification service from your telephone company.
  • Page 76: Display Messages

    Caller ID (Requires Subscription to Service) START/MEMORY Press to store your area code. STOP Press to return to the date and time display. How Caller ID operates When you receive a call, the name and phone number of the caller will alternately appear in the display, beginning just before the second ring.
  • Page 77 Viewing the Caller ID list If you subscribe to a Caller ID service and have turned on the Caller ID function, your fax machine will keep information on the most recent 30 calls and faxes you have received. You can view this information, which consists of the name and number of each caller, in the Caller ID List.
  • Page 78: Priority Call

    Caller ID (Requires Subscription to Service) To delete calls from the Caller ID list If you want to delete a single call from the caller list, press appears in the display. If you want to delete all calls from the list, hold down for at least 3 seconds while you are viewing any number in the list.
  • Page 79 Caller ID (Requires Subscription to Service) Blocking voice calls With Caller ID turned on, you can use the Anti Junk Fax function described in Blocking Reception of Unwanted Faxes in this chapter to block voice calls as well as faxes from your specified Anti Junk Number. In this case, when a voice call or a fax transmission comes in from the number you have specified as a "Junk Number", your fax will break the connection as soon as it receives the calling phone number from the caller ID service (before...
  • Page 80: Distinctive Ring (Requires Subscription To Service)

    Distinctive Ring (Requires Subscription to Service) Distinctive Ring (Requires Subscription to Service) Important: To use distinctive ring, you must subscribe to a distinctive ring service from your local phone company. Your fax machine may not be compatible with some distinctive ring services.
  • Page 81: Blocking Reception Of Unwanted Faxes

    STOP Press to return to the date and time display. Set the reception mode to FAX. When using distinctive ring, you must set the reception mode of your fax machine to FAX. When your designated fax number is dialed, your fax will automatically answer and begin reception after two rings.
  • Page 82: Printing Lists

    8. Printing Lists You can print lists showing settings and information entered in the fax machine. The lists are described below. To print a list, follow these steps. FUNCTION Press once and Press once. Press Press once. START/MEMORY Press to print the list. twice.
  • Page 83: Telephone Number List

    Telephone Number List This list shows the fax and phone numbers that have been stored for automatic dialing. Setup List This list shows your current selections for the FUNCTION key settings. The list also shows your name and fax/telephone number as entered in the machine, and a sample of the header printed at the top of every page you transmit (HEADER PRINT).
  • Page 84: Transaction Report

    Printing Lists Transaction Report This report is printed out automatically after an operation is completed to allow you to check the result. Your fax machine is set at the factory to print out the report only when an error occurs. The Transaction report cannot be printed on demand.
  • Page 85 Transaction Report print condition You can change the condition under which a Transaction Report is printed out. Follow the steps below. FUNCTION Press once and Press once and Press once. Press a number from ALWAYS PRINT ERROR/MEMORY SEND ONLY ERROR ONLY NEVER PRINT STOP Press...
  • Page 86: Maintenance

    9. Maintenance Print head Clean the print head frequently to ensure optimum printing performance. Note: Remove the paper from the paper tray before cleaning the print head. Unplug the power cord, and open the operation panel (press Take the imaging film out of the print compartment and place it on a sheet of paper.
  • Page 87: Scanning Glass And Rollers

    Place the imaging film back in the print compartment. Rotate the front gear until the film is taut, and then close the operation panel (press down on both sides to make sure it clicks into place). Scanning glass and rollers Clean the scanning glass and rollers frequently to ensure the quality of transmitted images and copies.
  • Page 88: The Housing

    Maintenance Flip up the green levers on each side of the white roller. Wipe the scanning glass (under the white roller) and rollers with a cotton swab. Make sure that all dirt and stains (such as correcting fluid) are removed. Dirt and stains will cause vertical lines on transmitted images and copies.
  • Page 89: Troubleshooting

    10. Troubleshooting Problems and Solutions If you have any problems with your fax, first refer to the following troubleshooting guide. If you cannot solve the problem, call Sharp's Customer Assistance Center at 1-800-BE SHARP. Line error Problem LINE ERROR appears in the display.
  • Page 90: Dialing And Transmission Problems

    Problems and Solutions Dialing and transmission problems Problem No dial tone when you pick up the handset or press the SPEAKER key. Dialing is not possible. The power is on, but no transmission takes place. Nothing is printed at the receiving end.
  • Page 91: Reception And Copying Problems

    Reception and copying problems Problem The fax machine doesn't receive documents automatically. The printing paper comes out blank when you try to receive a document. General print quality is poor. The received document is faint. Received images are distorted. A received document or copy prints out in strips.
  • Page 92: General Problems

    Problems and Solutions The quality of copies is poor and/or dark vertical lines appear. Reception/copying is interrupted. Dark vertical lines appear on copies and received faxes. General problems Problem Auto-dial numbers cannot be stored in the fax. Nothing appears in the display.
  • Page 93: Messages And Signals

    Messages and Signals Display messages Note: If you have turned on the Caller ID function, see page 74 for display messages related to Caller ID. ADD PAPER & / PRESS START KEY (alternating messages) CHECK FILM/ CHECK COVER/ CHECK PAPER JAM (alternating messages) CHECK PAPER SIZE DOCUMENT JAMMED...
  • Page 94 Messages and Signals LCR DOWNLOADING LINE ERROR MEMORY IS FULL/ SEE MANUAL (alternating messages) MEMORY PRINTING NO DATA NO SERVICE OFF HOOK ON HOOK DIAL OVER HEAT The fax machine has called OpenLCR and is receiving carrier rate data. This message only appears if you have registered with OpenLCR.
  • Page 95: Audible Signals

    PRINT HEAD FAIL/ YOU NEED SERVICE (alternating messages) READY TO SEND RECALLING T.A.D. TRANSFER TOTAL MSGS:XX TOTAL PAGE(S) 01 Audible signals Continuous tone 3 seconds Intermittent tone 5 seconds (3 beeps) (1 second on, 1 second off) Rapid intermittent 35 seconds tone (0.7 seconds on, 0.3 seconds off)
  • Page 96: Clearing Paper Jams

    Clearing Paper Jams Clearing Paper Jams Clearing a jammed document If the original document doesn’t feed properly during transmission or copying, or DOCUMENT JAMMED appears in the display, first try pressing the document doesn't feed out, remove it as explained below. Important: Do not try to remove a jammed document without releasing it as explained below.
  • Page 97: Clearing Jammed Printing Paper

    Flip down the green levers on each side of the white roller. Rotate the front gear until the film is taut, and then close the operation panel (press down on both sides to make sure it clicks into place). Clearing jammed printing paper Open the operation panel (press Gently pull the jammed paper out of the machine, making sure no torn...
  • Page 98: Ordering Parts

    1015 NW 52nd Street Ft. Lauderdale, FL 33309 Fox International, Ltd. 23600 Aurora Road Bedford Heights, OH 44146 Andrews Electronics 25158 Avenue Stanford Santa Clarita, CA 91355 Sharp Accessories and Supply Center 2130 Townline Road Peoria, IL 61615 TINSE4265XHTZ TCADZ3319XHZZ QCNWG209BXHOW QCNWG208BXHZZ...
  • Page 99: Fcc Regulatory Information

    If you have any questions or problems which cannot be solved by reading this manual, please contact Sharp’s Customer Assistance Center. The number is 1-800-BE SHARP. This equipment may not be used on coin service provided by the telephone company.
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  • Page 102: Quick Reference Guide

    Quick Reference Guide Sending Faxes Place your document (up to 10 pages) face down in the document feeder. Normal Dialing 1. Lift the handset or press 2. Dial the fax number. 3. Wait for the reception tone (if a person answers, ask them to press their Start key).
  • Page 103: Guía De Referencia Rápida

    Guía de referencia rápida Transmisión de mensajes telefax Coloque el original (hasta 10 páginas) cara abajo en el alimentador de documentos. Marcación normal Levante el auricular u oprima: Marque el número de telefax. Espere hasta escuchar el tono de recepción (si contestara una persona, pídale oprimir su tecla Start).
  • Page 104: Index

    Index Anti Junk Fax, 79 Audible signals, 93 Auto-dial numbers Storing, 34, 56 Using, 59 Caller ID, 73-77 Caller ID List, 81 Contrast, 54 Copies, 71 Copy cut-off setting, 72 Date, setting, 18-19 Daylight Saving Time, 19 Dial mode, 10 Dialing Automatic, 59 Direct Keypad, 60...
  • Page 105 Override Ringing, 43 Paper jams, clearing, 94-95 Paper size setting, 15 Paper tray extension, 11 Paper, loading, 14 Power cord, 9 Print contrast setting, 15 Print head, cleaning, 84-85 Priority Call, 76 Reception mode FAX mode, 20, 65 TAD mode, 20, 34 TEL mode, 20, 66 Reception Ratio setting, 69 Redialing, 61...
  • Page 109 REMOTE OPERATION CARD The card below is provided as a quick guide to remote operation. Cut it out and carry it with you when you go out. Remote Operation Guide 1. Call your fax from a touch-tone telephone, and press # when the outgoing message begins. 2.
  • Page 110: Remote Commands

    REMOTE COMMANDS • PLAYBACK Play messages ... 7 # Move backward/repeat... 2 # Skip forward ... 5 # Stop ... 0 # Play new messages only .. 6 # (first stop playback) • ERASING MESSAGES Erase single message ... 3 # Erase all messages ...
  • Page 111: Limited Warranty

    In no event shall Sharp be liable, or in any way responsible, for any damages or defects in the Product which were caused by repairs or attempted repairs performed by anyone other than an authorized servicer.
  • Page 112: Sharp Corporation

    SHARP ELECTRONICS CORPORATION Sharp Plaza, Mahwah, New Jersey 07430-2135 SHARP CORPORATION PRINTED IN THAILAND (TINSE4265XHTZ)

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