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Some Philips Shavers have a 'travel lock' function. If this is activated, the shaver does not turn
on. Depending on the shaver model you have, you may see a 'lock' symbol blinking on your
shaver to let you know that the travel lock is activated.
To deactivate the travel lock, press the on/off button of your shaver for three to five seconds.
Now try turning the shaver on again.
Your Philips Shaver is damaged
It is possible that your Philips Shaver is damaged to such an extent that the motor cannot run
anymore. In this case, please contact us to see how we can further help.
My Philips Shaver is not giving good results
If your Philips Shaver is not giving the desired results that you expected, read the possible
causes below and our advice on how to resolve them.
Your Philips Shaver is dirty
It is possible that the performance of your shaver has declined because it is dirty. There can be
hair or dirt particles stuck inside it, causing the shaving heads to not function correctly.
To fix this problem, clean your shaver thoroughly. If possible, remove the shaving heads and
clean your shaver from the inside as well. For detailed cleaning instructions refer to your user
manual.
In some shavers, a cleaning reminder symbol will blink to let you know that the shaver needs to
be cleaned.
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