Charge the handset battery for 6 hours before initial use. Please read these Operating Instructions before using the unit and save for future reference. For assistance, visit our website: http://www.panasonic.com/phonehelp for customers in the U.S.A. or Puerto Rico.
Answering system feature ..50 Setting up the answering system ..50 For assistance, please visit http://www.panasonic.com/phonehelp Listening to messages using the base unit ......52 Listening to messages using the handset .
Introduction Thank you for purchasing a Panasonic cordless telephone. We recommend keeping a record of the following information for future reference. Serial No. (found on the bottom of the base unit) Name and address of dealer Feature highlights Telephone and monitoring features N 2 line telephone While one line is in use, you can make or answer a call using the other line.
Wall-mounting adaptor for base unit PQKL10078Z1 T-adaptor 2-line splitter Note: L You can expand your phone system by registering additional compatible Panasonic units (page 5). Sales and support information L To order these accessories, call 1-800-332-5368. L TTY users (hearing or speech impaired users) can call 1-866-605-1277.
Expanding your phone system You can expand the phone system by registering the following units to a single base unit: max. 18 Handsets (optional): max. 8 (including handset sold with KX-TH112 base unit) Cordless handset KX-THA19 Note: L Headset and cellular phone must have Bluetooth capability and must be compatible to this product.
Opening or removing covers may expose you to dangerous voltages or other risks. For assistance, please visit http://www.panasonic.com/phonehelp Incorrect reassembly can cause electric shock when the product is subsequently used.
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These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact the Panasonic Call For assistance, please visit http://www.panasonic.com/phonehelp Center at 1-800-211-PANA (1-800-211- 7262).
Introduction For best performance Base unit location/noise The base unit and other compatible Panasonic units use radio waves to communicate with each other. For maximum distance and noise-free operation, we recommend the following: L Placing the base unit in a HIGH and CENTRAL location with no obstructions such as walls.
L The unit will not work during a power failure. We recommend connecting a corded telephone to the same telephone line or to the same telephone jack using a Panasonic T-adaptor (page 4).
To connect to a single-line telephone jack Note: L Make sure you connect the telephone line cord into LINE1/2 telephone jack. For assistance, please visit http://www.panasonic.com/phonehelp “Click” 4-wire telephone line cord with green plugs “Click” 4-wire telephone line cord...
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– Noise is heard during conversations. – Caller ID features (page 31) do not function properly. To connect to a 2-line telephone jack For this connection, please purchase a Panasonic 2-line splitter (page 4). Example: DSL line is line 2 2-wire telephone line cord...
Insert the battery (A), and press it down until it snaps into position (B). Then close the handset cover (C, D). Important: L Use only the rechargeable Panasonic battery noted on page 4. Attention: A nickel metal hydride battery that is recyclable powers the product you have purchased.
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L The battery level may not be displayed correctly after you replace the battery. In this case, place the handset on the base unit and let charge for 6 hours. For assistance, please visit http://www.panasonic.com/phonehelp Preparation...
ANSWER ON indicator H {EDIT} I {ERASE} J {STOP} K {MESSAGE} L Antenna M Speaker For assistance, please visit http://www.panasonic.com/phonehelp N {TRANSFER} {INTERCOM} O IN USE indicator P Display Q CELLULAR SELECT {1}, {2}, {3}, {4}, R Charge contacts S {*} (TONE)
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The handset joystick can be used to navigate through menus and to select items shown on the display, by pushing it up, down, left, or right. For assistance, please visit http://www.panasonic.com/phonehelp J Charge indicator/Ringer indicator/ Message indicator K Receiver L Soft keys...
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Preparation For assistance, please visit h For assistance, please visit h...
It may not be displayed depending on the cellular phone’s capability. For assistance, please visit http://www.panasonic.com/phonehelp Handset display items Displayed Meaning item – Battery level indicator for the handset (located...
LINE1 For assistance, please visit http://www.panasonic.com/phonehelp Menu icons When in standby mode, pressing {MENU} (center of joystick) on the handset or {MENU} on the base unit reveals the main menu.
Base unit: Press up, down, left, or right on the base unit {^} {V} navigator key. {<} {>} For assistance, please visit http://www.panasonic.com/phonehelp Setting the unit before Display language Handset {MENU} (center of joystick) i h i {SELECT} “Change language” i {SELECT} Select the desired setting.
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Enter the current month, day, and year by selecting 2 digits for each. Example: May 15, 2006 {0}{5} {1}{5} {0}{6} For assistance, please visit http://www.panasonic.com/phonehelp Enter the current hour and minute (12- hour clock format) by selecting 2 digits for each.
Using the speakerphone Lift the handset, dial the phone number, and press {s}. L Speak alternately with the other party. For assistance, please visit http://www.panasonic.com/phonehelp Note: L Use the speakerphone in a quiet L To switch to the receiver, press {C}.
Press {^} or {V} to select the desired number. L To erase the displayed number, press {ERASE}. {SP-PHONE} For assistance, please visit http://www.panasonic.com/phonehelp PAUSE button (for PBX/long distance service users) A pause is sometimes required when making calls using a PBX or long distance service.
Speak into the MIC. When you finish talking, press {SP- PHONE}. Note: L You can also answer the call by pressing {LINE1} or {LINE2} in step 1. For assistance, please visit http://www.panasonic.com/phonehelp L To change the line selection, see page Making/Answering Calls...
Base unit To mute your voice, press {MUTE}. L To return to the conversation, press {MUTE} or {SP-PHONE}. For assistance, please visit http://www.panasonic.com/phonehelp FLASH button Pressing {FLASH} allows you to use special features of your host PBX such as transferring an extension call, or accessing optional telephone services such as Call Waiting.
If it becomes difficult to hear, turn this feature off. For assistance, please visit http://www.panasonic.com/phonehelp Using the other line during a call When a call is being received on the other line during a conversation, the interrupt tones sound (page 43).
(page 42). L If you select “No Ringer ID” (default), the handset uses the ringer tone you For assistance, please visit http://www.panasonic.com/phonehelp selected on page 41 when a call is received from that caller.
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L If there is no item corresponding to the letter you selected, the next item is displayed. Push {V} to select the desired item. For assistance, please visit http://www.panasonic.com/phonehelp Editing items in the handset phonebook Find the desired item (page 27). i {EDIT} Edit the name if necessary (page 26).
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Copying handset phonebook items You can copy one or all of the phonebook items from the handset to the phonebook of the base unit or a compatible Panasonic handset (KX-THA19). Important: L In order to correctly copy a ringer ID as a...
Note: L Press and hold {ERASE} to erase all characters or numbers. For assistance, please visit http://www.panasonic.com/phonehelp Finding and calling a base unit phonebook item ^ Phonebook items can be searched for alphabetically by scrolling through the phonebook items or by initial.
Copying base unit phonebook items ^ You can copy one or all of the phonebook items from the base unit to the phonebook of a compatible Panasonic handset (KX- THA19). Copying an item {MENU} i d i {SET} 2 times “Copy phonebook”...
For assistance, please visit http://www.panasonic.com/phonehelp Caller ID Service Call Waiting Caller ID display If you subscribe to both Caller ID and Call Waiting with Caller ID services, the 2nd caller’s information is displayed after you...
Caller ID information is displayed. For assistance, please visit http://www.panasonic.com/phonehelp Caller list Caller information for the last 50 different callers is logged in the caller list. You can use this list to return missed calls.
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555-321-5555 3 1 – Area code – Local phone number Example: 1-555-321-5555 For assistance, please visit http://www.panasonic.com/phonehelp Base unit {MENU} i G i {SET} Select the desired item. Press {EDIT} repeatedly until the phone number is shown in the desired format.
{>} to save. L Enter the name if necessary (page 26).i {SET} Select the ringer ID, if necessary. i {SET} 2 times i {STOP} For assistance, please visit http://www.panasonic.com/phonehelp Erasing caller information Erasing a selected item Handset Base unit Erasing all items...
L Even if you call all handsets, only the handset user who answers first can take the intercom call. When you finish talking, press {SP- PHONE}. For assistance, please visit http://www.panasonic.com/phonehelp Note: L You can also locate a misplaced handset by paging it (handset locator). Answering intercom calls...
{LINE1} or {LINE2} that is flashing to return to the outside call. To complete the transfer, press {SP- PHONE}. For assistance, please visit http://www.panasonic.com/phonehelp Note for handset and base unit: L If the paged party does not answer Answering transferred calls Handset Press {C} to answer the page.
Note for handset and base unit: L After you press {9}, the caller hears the greeting message (page 51) and can leave a message after the beep. For assistance, please visit http://www.panasonic.com/phonehelp Conference calls Conference call with 2 outside calls...
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To page all handsets, press {0}. When the paged party answers, press {CONF} on the base unit to make a conference call. For assistance, please visit http://www.panasonic.com/phonehelp L To leave the conference, press {SP- PHONE}. The other 2 parties can continue the conversation.
“System is busy. Please try again later.” is displayed. For assistance, please visit http://www.panasonic.com/phonehelp Call privacy Call privacy allows you to prevent other users from joining your conversations with outside callers. To allow other users to join your conversations, leave this feature off.
{MENU} i h i {SET} “Monitor access” i {SET} Select the desired setting. (Default: “Deny”) i {SET} i {STOP} For assistance, please visit http://www.panasonic.com/phonehelp Audio monitor This feature allows you to listen to the audio in a room where the handset or base unit is located.
L When the ringer volume is set to off for a line, “Ringer off” is displayed and the handset or base unit does not ring for outside calls received on that line. For assistance, please visit http://www.panasonic.com/phonehelp Programmable Settings Ringer tone You can change the ringer tone heard when an outside call is received.
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{SELECT} “Customize ring” i {SELECT} “Record” i {SELECT} Start playing the audio device. For assistance, please visit http://www.panasonic.com/phonehelp Press {REC.} to start recording. To stop recording, press {STOP}. L To listen to the recording, select “Playback”, then press {SELECT}.
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{SELECT} “Ring color” i {SELECT} Select the desired color. (Default: “Color 1”) i {SAVE} i {OFF} For assistance, please visit http://www.panasonic.com/phonehelp Programmable Settings Interrupt tone This tone lets you know when you receive a call while you are on the other line, on an intercom call, or monitoring a room.
{MENU} i h i {SET} “Time adjustment” i {SET} Select the desired setting. (Default: “Caller ID[auto]”) i {SET} i {STOP} For assistance, please visit http://www.panasonic.com/phonehelp Changing the handset/base unit name Each handset and the base unit can be given a customized name (“Bob”, “Kitchen”, etc.), this is useful when you...
{SELECT} “Key tone” i {SELECT} Select the desired setting. (Default: “On”) i {SAVE} i {OFF} For assistance, please visit http://www.panasonic.com/phonehelp Handset auto talk When this feature is turned on, you can answer a call by lifting the handset off the base unit or charger without pressing {C}.
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Note: L You can select a line manually regardless of the line selection mode by pressing {LINE1} or {LINE2}. For assistance, please visit http://www.panasonic.com/phonehelp Flash time The flash time depends on your telephone exchange or host PBX. L You only need to program this setting once, using either the handset or base unit.
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“Set line mode” i {SET} Select the desired line. Select the desired setting. (Default: “B”) i {SET} i {STOP} For assistance, please visit http://www.panasonic.com/phonehelp Programmable Settings Changing the PIN (personal identification number) ^ For security, the PIN must be entered when changing certain settings such as registering units.
Important: L Before registering a compatible L If you have already canceled the Panasonic handset to the base unit, we recommend you change the PIN (page 47) so that other Bluetooth devices in the area are not accidentally registered at the same time.
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Base unit The base unit can cancel a registered unit (Bluetooth cellular phone, Bluetooth headset). {MENU} i h i {SET} “Deregistration” i {SET} Select the desired device. i {SET} {3}{3}{5} i {SET} i {STOP} For assistance, please visit http://www.panasonic.com/phonehelp Programmable Settings...
L Messages are retained even if a power failure occurs. For assistance, please visit http://www.panasonic.com/phonehelp Setting up the answering system Turning the answering system on ^ Press {LINE SELECT} repeatedly to select the desired line(s).
“Greeting check” i {SET} Select the desired line. Press {ERASE} while your greeting message is playing. {STOP} For assistance, please visit http://www.panasonic.com/phonehelp Answering System Pre-recorded greeting message If you erase or do not record your own greeting message, the unit can play a prerecorded greeting message for callers and ask them to leave messages.
L To resume playback, press {MESSAGE}. L To stop playback completely, press {STOP} again. For assistance, please visit http://www.panasonic.com/phonehelp Calling back (Caller ID subscribers only) If Caller ID information was received for the call, you can call the caller back while listening to the message.
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If you do not press any buttons after the last message is played back, the unit’s voice guidance starts. Operate the answering system by following the guidance as necessary. For assistance, please visit http://www.panasonic.com/phonehelp Answering System Useful features during playback Calling back (Caller ID subscribers only)
*2 To resume operation, press a command key within 15 seconds, or the voice guidance starts. For assistance, please visit http://www.panasonic.com/phonehelp Voice memo Recording a voice memo ^ You can use the base unit to leave a voice memo (voice message) for yourself or someone else (max.
Operations are presented by voice guidance in the following order: – Play back all messages – Play back new messages For assistance, please visit http://www.panasonic.com/phonehelp Answering System – Record a message – Erase all messages – Record your greeting message...
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L You can hang up, or if you call from a touch tone phone, you can enter your remote code and begin remote operation (page 55). For assistance, please visit http://www.panasonic.com/phonehelp Skipping the greeting message to leave a message You can leave a message just as any outside caller can.
“Ring count” i {SET} Select the desired line. Select the desired setting. (Default: “4 rings”) i {SET} i {STOP} For assistance, please visit http://www.panasonic.com/phonehelp Answering System For Voice Mail service subscribers If you subscribe to a flat-rate bundle service that includes Caller ID, Call...
{MENU} i A i {SET} “Call screening” i {SET} Select the desired item. (Default: “On”) i {SET} i {STOP} For assistance, please visit http://www.panasonic.com/phonehelp Message alert You can select whether or not the message indicator on the handset slowly flashes amber when new messages are recorded (page 53).
L While you are on a cellular call, the battery of your cellular phone is being consumed. We recommend charging your cellular phone during the call. For assistance, please visit http://www.panasonic.com/phonehelp Using a Cellular Phone with this Unit Registering a cellular phone Important:...
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After returning within closer to the base unit’s range you need to reconnect the cellular phone to the base unit. Some cellular phones lose For assistance, please visit http://www.panasonic.com/phonehelp connection after usage, please check the specification of your cellular phone for more details.
[ shown in the top center of the display flashes rapidly. Press {C} or {CELL}. For assistance, please visit http://www.panasonic.com/phonehelp Using a Cellular Phone with this Unit When you finish talking, press {OFF}. Base unit...
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{LINE1} or {LINE2} instead of {CELL}. For assistance, please visit http://www.panasonic.com/phonehelp Base unit {MENU} i G i {SET} Press {^} or {V} to select the desired caller information.
To answer a land line call, press {LINE1} or {LINE2}. When you finish talking, press {OFF} to end the land line call. For assistance, please visit http://www.panasonic.com/phonehelp Using a Cellular Phone with this Unit To return to the cellular call, press {C}.
{HOLD}. To return to the land line call, press {LINE1} or {LINE2} that is flashing on the base unit. For assistance, please visit http://www.panasonic.com/phonehelp Cellular settings Important: L You must register your cellular phone to the base unit before programming.
“Ringer tone” i {SET} Select the desired item. (Default: “Tone 3”) i {SET} i {STOP} For assistance, please visit http://www.panasonic.com/phonehelp Using a Cellular Phone with this Unit Selecting which unit to ring ^ You can select which handset or base unit rings when you receive a call from one of the registered cellular phones.
{MENU} i h i {SET} “Bluetooth” i {SET} “Discoverable” i {SET} Select the desired setting. (Default: “Off”) i {SET} i {STOP} For assistance, please visit http://www.panasonic.com/phonehelp Transferring a cellular call Cellular calls can be transferred between the handset and the base unit, and...
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CELLULAR SELECT button ({1} to {5}) that is flashing on the base unit to take the transferred call. For assistance, please visit http://www.panasonic.com/phonehelp Using a Cellular Phone with this Unit Switching a cellular call between a cellular phone and...
{LINE1} or {LINE2}. To make a land line call, press {LINE1} or {LINE2}, then dial the phone number. For assistance, please visit http://www.panasonic.com/phonehelp When the land line call is connected, press {CONF} to make a conference call. L To hang up only one line, press the...
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{HOLD}. Only the person who placed the call on hold can resume the full conference by pressing {CONF} on the handset or {CONF} on the base unit. For assistance, please visit http://www.panasonic.com/phonehelp Using a Cellular Phone with this Unit...
“Registration” i {SET} Enter the PIN of your headset. (Refer to the operating instructions provided with your headset.) i {SET} For assistance, please visit http://www.panasonic.com/phonehelp Note: L To cancel a headset from the base unit, see “Deregistering another device” on page 49.
Connecting the corded headset Connecting a headset to the handset allows hands-free phone conversations. We recommend using the Panasonic headset noted on page 4. L Headset shown is KX-TCA86. Switching a call between headset and handset speakerphone To switch to the handset speakerphone, press {s}.
Invalid. Please register to the base unit Memory full For assistance, please visit http://www.panasonic.com/phonehelp Cause/solution L The called handset or base unit is in use. L Other users are using the line(s). Wait until the line button light or the line status icon goes out.
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System is busy. Please try again later. Title error For assistance, please visit http://www.panasonic.com/phonehelp Cause/solution L There is no space in memory to record new messages. Erase unnecessary messages (page 52). L Your phonebook, caller list, or redial list is empty.
Problem I cannot program items. While programming, the handset starts to ring. For assistance, please visit http://www.panasonic.com/phonehelp Cause/solution L Make sure that the battery is installed correctly and fully charged (page 12). L Check the connections (page 9 – 11).
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The interrupt tones sound while I am on an outside call or on an intercom call or monitoring a room. For assistance, please visit http://www.panasonic.com/phonehelp Cause/solution L Move the handset and base unit away from other electrical appliances (microwave, wireless LAN appliance, etc.).
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The caller list/incoming phone numbers are not edited automatically. For assistance, please visit http://www.panasonic.com/phonehelp Cause/solution L The destination handset may have lost communication with the base unit, or the destination unit user may have pressed {C} or {s} on the handset or {SP-PHONE} on the base unit.
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I cannot hear a message from the speaker when the answering system is recording a message. For assistance, please visit http://www.panasonic.com/phonehelp Cause/solution L The phone number you dialed might have an incorrectly edited pattern (for example, the long distance “1” or the area code is missing).
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I cannot make local calls with the handset or base unit using a cellular line. For assistance, please visit http://www.panasonic.com/phonehelp Cause/solution L Depending on the compatibility of the cellular phone, you may not be able to register it to the base unit.
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4 is displayed. The handset display is blank. For assistance, please visit http://www.panasonic.com/phonehelp Cause/solution L Depending on the cellular phone’s compatibility, you may not be able to make or answer cellular calls even if you could register and connect the cellular phone to the base unit.
But if advance notice isn’t practical, the telephone company will For assistance, please visit http://www.panasonic.com/phonehelp notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.
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This equipment generates, uses, and can radiate radio For assistance, please visit http://www.panasonic.com/phonehelp Useful Information frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
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Useful Information Notice For assistance, please visit http://www.panasonic.com/phonehelp...
Trademarks L The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Panasonic is under license. Other trademarks and trade names are those of their respective owners. For assistance, please visit http://www.panasonic.com/phonehelp 2.402 GHz –...
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST. TTY users (hearing or speech impaired users) can call 1-877-833-8855. Accessory Purchases Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at: http://www.pasc.panasonic.com or, send your request by E-mail to: npcparts@us.panasonic.com...
Panasonic Services Company Customer Servicenter 4900 George McVay Drive Suite B Door #12 McAllen, TX 78503 For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax (787)-768-2910. For Limited Warranty service for headsets if a headset is included with this product please call Panasonic Call Center at 1-800-211-PANA (1-800-211-7262).
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Consumer Affairs Department at the addresses listed for the warrantor. PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY. For assistance, please visit http://www.panasonic.com/phonehelp...
Deregistration (Deregistering another device) Display (Display language) Registration (Handset registration) Interrupt tone Key tone LCD contrast (Display contrast) Line select Message alert For assistance, please visit http://www.panasonic.com/phonehelp Feature Operating code unit ^ On {2}{1}{4} {2}{0}{0} {2}{1}{3} {6}{8}{0} {1}{6}{6} ^ 12.31.2006...
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*1*2 Time adjustment Voice enhancer Intercom and monitor features Feature Audio monitor Device name (Changing the handset/base unit name) Monitor access For assistance, please visit http://www.panasonic.com/phonehelp Feature Operating code unit {2}{8}{0} {2}{3}{5} ^ Line 1: Tone 1 {1}{6}{1} ^ High...
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*2*3 TAD (cell) *2*3 TAD ring count (For cellular phones) Bluetooth compatible headset Feature Headset list (Selecting a headset) Registration (Registering a headset) For assistance, please visit http://www.panasonic.com/phonehelp Feature Operating code unit ^ On {3}{1}{0} {3}{0}{3} {3}{0}{2} {3}{0}{0} ^ Standard...
Registration: 59 Ringer tone: 65 Ringer volume: 64 Transferring a call: 66 CID (Caller ID): 32 Conference calls: 37 For assistance, please visit http://www.panasonic.com/phonehelp Connections AC adaptor: 9 Noise filter: 11 Telephone line cord: 9, 10, 11 Customer support: 48...
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Troubleshooting: 74 TTY: 4, 71, 84 V VE (voice enhancer): 25, 44 Voice guidance: 53, 55 Voice Mail service: 57 Volume Receiver: 21 Ringer: 41 Speaker: 21, 22 W Wall-mounting: 4, 71 Warranty: 85 For assistance, please visit http://www.panasonic.com/phonehelp Index...
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L Send the unit to Panasonic Services Company Customer Servicenter, prepaid and adequately insured. L Do not send your unit to Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These locations do not repair consumer products.