ABB SAS-W1.1E System Manual

Busch-/abb-secure@home system
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2 C SM6 0 07 30D 09 0 1_ R EV G | 0 1 .0 2 . 20 2 1
Busch-/ABB-secure@home
System Manual
Types of Central Unit
With GSM
SAS-W1.1E
SAS-W1.1F
SAS-W3.1E
Basic
SAS-W2.1E
SAS-W2.1F
SAS-W1.11E
SAS-W1.11F
SAS-W2.11E
SAS-W2.11F

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Summary of Contents for ABB SAS-W1.1E

  • Page 1 — 2 C SM6 0 07 30D 09 0 1_ R EV G | 0 1 .0 2 . 20 2 1 Busch-/ABB-secure@home System Manual Types of Central Unit With GSM SAS-W1.1E SAS-W1.11E SAS-W1.1F SAS-W1.11F SAS-W3.1E Basic SAS-W2.1E SAS-W2.11E SAS-W2.1F...
  • Page 2: Table Of Contents

    B US CH -/ABB -S ECUR E@HOM E Contents 1 Introduction ..........................5 Where to find the information ....................5 Conformity ............................5 Disclaimer ............................5 Trademarks and copyrights ..................... 6 Use the system ..........................7 2 Command interface ........................7 Display ............................7 2.1.1...
  • Page 3 B US CH -/ABB -S ECUR E@HOM E 8.2.1 Beep volume ......................28 8.2.2 Sound Feedback ...................... 28 8.2.3 Alarms ........................29 Setting date and time ......................30 Change PIN ..........................31 Operating method and change language ................32 Customize quick entry ......................33 Install and configure the system ....................
  • Page 4 B US CH -/ABB -S ECUR E@HOM E 12.9.1 Change a user ......................65 12.9.2 Deleting a user ......................65 13 Maintenance ..........................66 13.1 Power management ......................... 66 13.1.1 Battery ........................66 13.1.2 Electrical power network ..................66 13.2 Placing system in maintenance mode .................
  • Page 5: Introduction

    Disclaimer All the information in this document has been collected and checked with care. However, ABB and BUSCH-JAEGER cannot be held liable for any printing errors or technical inaccuracies. ABB and BUSCH-JAEGER reserve the right to improve or change the products described in this manual at any time and without prior notice.
  • Page 6: Trademarks And Copyrights

    B US CH -/ABB -S ECUR E@HOM E Trademarks and copyrights All trademarks mentioned in the document belong to their respective owners. © Copyright ABB S.p.A. 2018 - All rights reserved. © Copyright BUSCH-JAEGER . 2018 - All rights reserved.
  • Page 7: Use The System

    B US CH -/ABB -S ECUR E@HOM E USE THE SYSTEM This section contains all of the information that the user needs for day-to-day use of the central unit and the intrusion alarm system, including some configuration procedures. COMMAND INTERFACE...
  • Page 8: Meaning Of The Icons

    B US CH -/ABB -S ECUR E@HOM E 2.1.1 Meaning of the icons Status of Icon Meaning Telephone The connection to the GSM telephone network is working. The signal strength is displayed using the bars (1 to 3). GSM telephone network not identified, SIM Card not installed, not identified, expired or not active.
  • Page 9: Authentication

    B US CH -/ABB -S ECUR E@HOM E 2.1.2 Authentication To perform the authentication process when the window is idle: 1. Press the ok key on the key pad. A window will appear showing the level 2 users set up...
  • Page 10: Status Of The Individual Zones

    B US CH -/ABB -S ECUR E@HOM E 2.1.4 Status of the individual zones The status of the zones can be accessed by pressing the  key on the idle screen: each zone can assume the statuses - and therefore the icons - described in the "Intrusion alarm system"...
  • Page 11: Command Interface

    B US CH -/ABB -S ECUR E@HOM E Command interface 2.3.1 Using the keyboard The central unit is configured with the aid of the keyboard that allows you to navigate through the voices of the menu, enter digits and letters.
  • Page 12: Authentication

    B US CH -/ABB -S ECUR E@HOM E Authentication In order to access the menus and operate the central unit, authentication is required via an ID and password, both of which are numerical. The ID and password are stored as codes. Each user is also assigned specific privileges that determine what they can do.
  • Page 13 B US CH -/ABB -S ECUR E@HOM E The table below outlines the permissions granted to each authorisation level. Function Access level User Installer Maintenance person Global arming ■ ■ Only permitted arming ■ Total disarming ■ ■ Only permitted disarming ■...
  • Page 14: Arming And Disarming The System

    B US CH -/ABB -S ECUR E@HOM E ARMING AND DISARMING THE SYSTEM WARNING: In order to comply with VDS certification, the keylock must be the only device enabled for arming the system from outside the home. All the configured devices or the functions available in the system (remote controls / control unit keypad / mobile phone / f@h), must be configured for arming the system from inside the home.
  • Page 15 B US CH -/ABB -S ECUR E@HOM E All zones disarmed: global Away mode arming icon appears Press OK The central unit will beep 1 time and the intrusion alarm system will be armed. In both cases: in addition to the other option, a further 2 icons of customized insertions (Favourite 1 and Favourite 2) If you wish to select the other option, use the arrows to move and confirm using the OK key.
  • Page 16: Global Arming

    B US CH -/ABB -S ECUR E@HOM E 3.1.2 Global arming The global arming of the intrusion system can only be performed by Users (PIN level 2) and by the Installer (PIN level 3 - if authorised by a level 2 User) that has permission on all the zones.
  • Page 17: Global Disarming

    B US CH -/ABB -S ECUR E@HOM E 3.1.3 Global disarming Global disarming of the intrusion system can only be performed by Users (PIN level 2) and by the Installer (PIN level 3 - if authorised by a level 2 User) that has permission on all the zones.
  • Page 18: Arming Using Forced Block

    B US CH -/ABB -S ECUR E@HOM E Arming using Forced Block The intrusion alarm system will not arm in the following cases: Detector that is active or faulty. Active anti-burglar device. Movement detector obstructed or with limited range. Tampering.
  • Page 19: Reset

    B US CH -/ABB -S ECUR E@HOM E Reset If the alarm system cannot be armed due to potential inhibitions caused by technical alarms, faults or tampering alarms affecting the detectors, e.g. jamming-supervision, the status of the central unit or the individual zone should be reset. The function allows you to stop the persistent fault report caused by failure to transmit the "all clear"...
  • Page 20: Panic And Burglary

    B US CH -/ABB -S ECUR E@HOM E PANIC AND BURGLARY This chapter outlines the procedures for activating the panic and burglar alarms. The panic alarm is generated voluntarily by the user when a potential danger is presumed. One example is the threatening presence of an unknown person.
  • Page 21: Alarms And Event Memories

    B US CH -/ABB -S ECUR E@HOM E ALARMS AND EVENT MEMORIES Alarm priority In the event of multiple simultaneous alarms of different types, only the highest priority alarm will sound. In the event of alarms with the same priority level, the first one to be triggered will sound.
  • Page 22: Events History

    B US CH -/ABB -S ECUR E@HOM E Events history Events are recorded in the central unit in two separate memory blocks: Critical, which can contain up to 250 distinct events. Secondary, which can contain up to 128 distinct events.
  • Page 23: Interpreting A Stored Event

    B US CH -/ABB -S ECUR E@HOM E 5.3.3 Interpreting a stored event The data relating to the event is shown on one or more screens. The first screen appears similar to this: Event [n/t] Date Time Event type Info 4...
  • Page 24 B US CH -/ABB -S ECUR E@HOM E Main events (mandatory) Event type Info 4 Info 5 Info 6 Info 7 Second screen (Inf) Num. Variation Telephone User ID Central unit SW Update User ID Central unit start-up Periodic GSM inspections Tel.
  • Page 25: Remote Commands

    B US CH -/ABB -S ECUR E@HOM E REMOTE COMMANDS If enabled, it allows you to interact with the control unit with GSM remotely using a telephone line or SMS messages. The control unit must be fitted with an active SIM Card, without PIN code.
  • Page 26: System Status

    B US CH -/ABB -S ECUR E@HOM E SYSTEM STATUS To check the status of the central unit and the radio connections: Log in as a level 2 user Status and Events Select Status and events log and press OK...
  • Page 27: Central Unit Settings

    B US CH -/ABB -S ECUR E@HOM E CENTRAL UNIT SETTINGS This chapter sets out the procedures for setting the central unit date and time, display lighting, audible feedback and the sound of the internal siren (buzzer). Adjust display Log in as a level 2 user.
  • Page 28: Audio Settings

    B US CH -/ABB -S ECUR E@HOM E Audio Settings 8.2.1 Beep volume To adjust the sound feedback for the keys and the internal buzzer, perform points 1 and 2 from the previous paragraph and press Audio settings: Audio Settings...
  • Page 29: Alarms

    B US CH -/ABB -S ECUR E@HOM E 8.2.3 Alarms To adjust the central unit buzzer in the event of alarms, perform points 1 and 2 from the previous paragraph and press Audio settings: Adjust Audio 1 Beep volume 2 Audio Feedback 3 buzzer Type 3 Internal Alarm.
  • Page 30: Setting Date And Time

    B US CH -/ABB -S ECUR E@HOM E Setting date and time Setting the date and time is fundamental for correct storage of events in the log according to times. The central unit automatically handles the summer time/winter time switchover and vice versa.
  • Page 31: Change Pin

    B US CH -/ABB -S ECUR E@HOM E Change PIN To change your PIN: Log in as a level 2 user. Options 1 Display settings 2 Audio Settings 3 Change date and time 4 Change PIN 5 Other 6 Favorite Use the arrow keys to select the Options icon and press ok.
  • Page 32: Operating Method And Change Language

    B US CH -/ABB -S ECUR E@HOM E Operating method and change language To change the operating method: Log in as a level 2 user. Use the arrow keys to select the Options icon and press ok. Options 1 Display settings...
  • Page 33: Customize Quick Entry

    B US CH -/ABB -S ECUR E@HOM E Customize quick entry To set a customised rapid arming command: Log in as a level 2 user. Use the arrow keys to select the Options icon and press ok. Options 1 Display settings...
  • Page 34: Install And Configure The System

    B US CH -/ABB -S ECUR E@HOM E INSTALL AND CONFIGURE THE SYSTEM This section of the manual contains all of the information to use, configure and maintain the alarm central unit. It also provides suggestions for planning an Intrusion alarm system, includes a list of the technical specifications of the central unit and sets out the procedures for isolating the system and resolving any faults.
  • Page 35: Designing A System

    B US CH -/ABB -S ECUR E@HOM E DESIGNING A SYSTEM Designing an intrusion and security alarm system using battery-powered radio devices is easy, provided that you follow some simple instructions. A good design ensures easy installation and proper functioning of the system. This chapter provides all of the information required to reach these objectives.
  • Page 36: Use The Zones

    B US CH -/ABB -S ECUR E@HOM E 10.2 Use the zones The zones serve to group the detectors together based on function, for improved use of the system. During the configuration phase, both the number of zones and their type can be determined.
  • Page 37: Installing The Central Unit

    B US CH -/ABB -S ECUR E@HOM E INSTALLING THE CENTRAL UNIT Refer to the specific "Installation sheet" rapid guide for information on installing and securing the central unit. 11.1 Workspaces The central unit manages 2 separate workspaces: the end user's workspace and the installer's workspace.
  • Page 38: First Start-Up

    B US CH -/ABB -S ECUR E@HOM E 11.2.2 First start-up At the first start of the central unit or following a reset, it is necessary to proceed with configuration (language setting, creation of users, acquisition of security devices, creation of zones, etc.).
  • Page 39 B US CH -/ABB -S ECUR E@HOM E INFO: For the insertion of the battery and configuration of the device, refer to the relative instruction sheet. INFO: The image represents a generic device. The configuration can be performed on all the secure@home devices.
  • Page 40 B US CH -/ABB -S ECUR E@HOM E INFO: Step 8 is applicable only for anti-intrusion sensors. Safety sensors (smoke, flooding) are automatically assigned to an H24 active zone. System devices (remote controls, sirens, repeaters, etc.) are not assigned to any specific zone.
  • Page 41 B US CH -/ABB -S ECUR E@HOM E Perfect radio signal. Good radio signal. Insufficient radio signal: move the sensor to improve communication or add a wireless repeater. Fault (tampering, blinding, failure, etc.): check the sensor. To find out the details of the installed device, select the corresponding item (ex: "01 IR Garage") and confirm with the key...
  • Page 42: Status Of The System

    B US CH -/ABB -S ECUR E@HOM E N.B. For security reasons, if the installer and/or user PIN is lost, it is not possible to modify them from the control unit. The system has to be reset using special maintenance software and operations 1-2-4-9 have to be repeated.
  • Page 43: Arm / Disarm The System

    B US CH -/ABB -S ECUR E@HOM E 11.3.1 Arm / disarm the system From the Idle Screen it is possible to arm / disarm the system quickly by pressing the button INFO: The default GLOBAL ARM will put the entire system in Arm Away mode, until a preferred mode / combination of zone activation is defined, associated with this command.
  • Page 44: Display Alarm Zones

    B US CH -/ABB -S ECUR E@HOM E 11.3.2 Display alarm zones From the Idle Screen it is possible to view the acutal status of the configured zones by pressing the button Notification Mode: any intrusion alarm is notified silently (for example with push notifications or SMS), without using the indoor and outdoor sirens.
  • Page 45: Authentication

    B US CH -/ABB -S ECUR E@HOM E 11.4 Authentication For general information on authentication, refer to chapter 2.4. WARNING! In working mode, no level 3 user can access the system unless authorised by a level 2 user. Press the ok key on the key pad. A window will appear showing the level 2 users set up for the system;...
  • Page 46: General And Alarm Reports

    B US CH -/ABB -S ECUR E@HOM E Contacts: this allows the telephone numbers to be programmed and the associated events to be defined. Remote access: this sets out the parameters for arming via Home Automation f@h Arm/Disarm: to arm/disarm the system or individual zones.
  • Page 47 B US CH -/ABB -S ECUR E@HOM E Central unit Siren Device fault □ □ Central unit battery low ■ ■ □ □ Technical support with □ □ Radio fault ■ □ □ Home mode anti-theft arming ■ □ □...
  • Page 48: Programming

    B US CH -/ABB -S ECUR E@HOM E PROGRAMMING At the time of first log-in, the guided sequence of steps (Wizard) set out in the Quick Guide manual for the Central unit allows the system to be programmed for the first time.
  • Page 49: To Modify Or Delete A Zone

    B US CH -/ABB -S ECUR E@HOM E 12.2.2 To modify or delete a zone: Select the desired zone. A video appears offering the option to view the sensors programmed for the zone. Select: Rename to modify the zone label Delete to delete the zone 12.2.3...
  • Page 50 B US CH -/ABB -S ECUR E@HOM E 12.2.3.1 Parameters for detectors The table lists the possible parameters shared by the various detectors. The additional specific parameters for a type of detector are shown in the manual for that detector.
  • Page 51: Programming System Devices

    B US CH -/ABB -S ECUR E@HOM E 12.3 Programming system devices This menu allows you to programme remote controls, sirens and repeaters. Access the Programming menu and log in as a level 3 user. 12.3.1 Remote Control Programming WARNING! Transmissions from the remote control to the central unit are encrypted and have a variable code that has 65536 possible combinations for each individual command transmitted.
  • Page 52 B US CH -/ABB -S ECUR E@HOM E Go to the Key and set the desired function using the <> arrows. The possible functions are: Type of Association Meaning Zones The button arms/disarms one or more zones Functions Performs one of the functions listed below N.A.
  • Page 53 B US CH -/ABB -S ECUR E@HOM E Configure the LEDs. LEDs 2-5 can be configured to visually indicate the status of one or more zones, while LED 1 (Service) cannot be configured. The LED can light up with three different...
  • Page 54 B US CH -/ABB -S ECUR E@HOM E By selecting Zones, another screen will appear that allows you to configure the selected action. Use the arrow keys and the OK key to save. Zone A <Away mode arming> Zone B <Away mode arming>...
  • Page 55: Programming External Sirens

    B US CH -/ABB -S ECUR E@HOM E 12.4 Programming external sirens The system can handle up to 4 sirens. To programme the sirens: 1. Access the Programming menu and log in as a level 3 user. 2. Select the "system devices" icon 3.
  • Page 56: Alarms

    B US CH -/ABB -S ECUR E@HOM E 12.4.3 Alarms Allows operating parameters such as type of sound, duration etc. of the alarm event siren to be modified. REACTIONS Siren 1 Alarms (*) 2 Technological (*) Alarms include: Away intrusion alarm, zone tampering alarm, Panic and System tampering alarms if the “system tampering”...
  • Page 57: Repeater Programming

    B US CH -/ABB -S ECUR E@HOM E 12.5 Repeater programming The system can handle up to 4 repeaters. To program the Repeater: 1. Enter the programming menu, authenticating yourself as a Level 3 user. 2. Select the "system devices" icon 3.
  • Page 58: Telephone Contact Programming

    B US CH -/ABB -S ECUR E@HOM E 12.6 Telephone contact programming Function only available on central unit versions with GSM. The system can handle up to 12 phone numbers. To programme a phone number: 1. Log in as an Installer and select Contacts.
  • Page 59 B US CH -/ABB -S ECUR E@HOM E The events that can be programmed are: Event Type of sending Filter Intrusion VOICE / SMS Alarm zone Tampering VOICE / SMS Alarm zone Central unit Tampering VOICE / SMS Burglar VOICE / SMS...
  • Page 60: Customised Message

    B US CH -/ABB -S ECUR E@HOM E 12.6.1 Customised message Select Record message. The list of messages will appear. Up to 9 different messages can be recorded, each 14 seconds long. Audio Message > If programmed, the personal message can be played after the specific pre-recorded message that the central unit sends after an event.
  • Page 61: Receiving Telephone Calls From The Central Unit

    B US CH -/ABB -S ECUR E@HOM E 12.6.3 Receiving telephone calls from the central unit When connecting by phone to the central unit, tones are always accepted, even if the number placing the call does not correspond to one of the 12 numbers on the list.
  • Page 62: System Test

    B US CH -/ABB -S ECUR E@HOM E 12.8 System test The entire system is tested at the end of the installation and then regularly, at least once every 6 months, to ensure that all devices and functions are operating correctly. It is also possible to test a single subset, or a select number of subsets, to check that they are working properly.
  • Page 63 B US CH -/ABB -S ECUR E@HOM E By using the arrow keys to highlight the position of the detector and pressing the OK key, a new detailed window appears, displaying the following information for diagnostic purposes: Hexadecimal address of the detector.
  • Page 64: User Management

    B US CH -/ABB -S ECUR E@HOM E Example: Diagnostics No SIM The list of GSM errors is described in detail in the "GSM errors" table, in section 14: “Troubleshooting”. 12.9 User management This function can be performed by a level 3 user. They can create new users, change their PIN or delete existing users.
  • Page 65: Change A User

    B US CH -/ABB -S ECUR E@HOM E 12.9.1 Change a user To change a user: Log in and Enter User Management. Select the user. A window will appear; here you can modify their profile or the zones in which they can operate.
  • Page 66: Maintenance

    B US CH -/ABB -S ECUR E@HOM E MAINTENANCE 13.1 Power management 13.1.1 Battery The central unit constantly monitors battery power. If it falls below: 6.9 Vc.c. the central unit will recharge it; 5.5 Vc.c. the central unit will report a “Dead battery” event and switch off all power.
  • Page 67: Sim Replacement

    B US CH -/ABB -S ECUR E@HOM E 13.2.2 SIM Replacement To replace the SIM, place the system in maintenance mode and check the installation sheet contained in the central unit packaging. 13.2.3 Replacing the detector battery To replace the detector battery: Put the system into service.
  • Page 68: Deleting The Events Log

    B US CH -/ABB -S ECUR E@HOM E 13.2.7 Deleting the events log To delete the events log: Carry out points 1 and 2 in the previous section When the screen appears, enter 6 Events and then confirm. The control panel deletes all events (critical and secondary) from memory.
  • Page 69: 13.2.12 Central Unit Firmware Update

    10. Remove the USB key and secure the central unit in the support frame. 11. Exit system in maintenance mode. The update file comes from ABB with a Digital signature. The Digital Signatures Ensures that firmware came from ABB and protect the firmware from alteration after publication.
  • Page 70 To verify that the Signature is valid follow these steps: Click with the right mouse button on the received .cab file. Select ABB Asea Brown Boveri and click on the Details button. A new window opens, like the one below. On the top line, you can see that the certificate is valid.
  • Page 71: Problem Solving

    B US CH -/ABB -S ECUR E@HOM E PROBLEM SOLVING Problem Cause Solution Icon No SIM Card Put in a SIM Card, without PIN code. SIM Card present, but not Put the SIM Card in properly, after cleaning its contact making contact.
  • Page 72 B US CH -/ABB -S ECUR E@H OM E Problem Cause Solution Correct the problem, go to system status and There are events (LED lit) that have not yet been acknowledge the fault: the LED turns off acknowledged automatically The phone network is not Check that the SIM Card has credit and that there is a working properly.
  • Page 73: Central Unit Technical Specifications

    B US CH -/ABB -S ECUR E@HOM E CENTRAL UNIT TECHNICAL SPECIFICATIONS MODEL Busch-/ABB-secure@home central unit PRODUCT TYPES SAS-W1.1E, SAS-W2.1E, SAS-W1.1F, SAS-W2.1F, SAS- W1.11E, SAS-W2.11E, SAS-W1.11F, SAS-W2.11F, SAS- W3.1E FIELD OF APPLICATION Security, anti-intrusion and Home Automation PERFORMANCE LEVEL Security level...
  • Page 74: Cyber Security Disclaimer

    Network Manager product, the network, its system and interfaces against any kind of security breaches, unauthorized access, interference, intrusion, leakage and/or theft of data or information. ABB and its affiliates are not liable for damages and/or losses related to such security breaches, unauthorized access, interference, intrusion, leakage and/or theft of data or information.

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