Advertisement
4. Troubleshooting
If you have any problems while using this product, please check the following point first.
If a problem cannot be solved by taking actions described below, unplug the AC adapter and contact the dealer or an
authorized Toshiba Tec service representative for assistance.
Symptom
The power is not supplied even if the
power cable is connected to an AC outlet.
The CHARGE lamp does not light up.
8 4. Troubleshooting
Cause and resolution
The AC adapter is not connected to the printer completely.
Firmly connect the AC adapter to the printer.
The power cable is not connected to the AC adapter completely.
Firmly connect the power cable to the AC
adapter.
The power cable is not connected to the AC outlet completely.
Firmly connect the power cable to the AC outlet.
A power failure
Please wait until the power is recovered.
Power is not supplied to the AC outlet.
Test with other electric appliances. If the power is not supplied to
the AC outlet, please consult the nearest power company.
The fuse or breaker of the building has blown out.
Check the fuse and the breaker.
The printer is not in stand-by.
The external power source symbol is not displayed while the
printer is not in the stand-by state.
The battery pack is not loaded in the printer.
Load a battery pack in the printer.
The battery pack loaded in the printer has been fully charged.
A fully charged battery pack is not charged, so
the CHARGE lamp does not light up.
The ambient temperature or the battery pack temperature does not
fall within the operable temperature range.
Charge the battery pack within 0ºC to 40ºC. A battery charge may
not be started outside this range.
Advertisement
