Miele WTW 870 WPM Operating Instructions Manual
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Miele WTW 870 WPM Operating Instructions Manual

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Operating instructions
Washer-dryer
To avoid the risk of accidents or damage to the appliance, it is
essential to read these instructions before it is installed and used for
the first time.
en-AU, NZ
M.-Nr. 11 976 031

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  • Page 1 Operating instructions Washer-dryer To avoid the risk of accidents or damage to the appliance, it is essential to read these instructions before it is installed and used for the first time. en-AU, NZ M.-Nr. 11 976 031...

  • Page 2: Table Of Contents

    Before the first use.................... 22 Miele@home ......................23 1. Setting the language ..................24 2. Setting up Miele@home .................. 24 3. Setting the clock format .................. 25 4. Removing the transit bars ................25 5. Setting up TwinDos ..................26 6.
  • Page 3 Contents 4. Loading the drum .................... 63 5. Starting the programme .................. 63 6. End of the programme/unloading laundry............64 Programme chart....................65 Timed drying ....................70 Thermospin ......................71 Extras ........................71 Washing and Drying ..................72 1. Preparing the laundry ..................72 2.
  • Page 4 Carrying the washer-dryer to its installation site ..........102 Removing the transit bars ................... 102 Refitting the transit bars ..................104 Levelling the washer-dryer .................. 105 The Miele water protection system ..............106 Water intake ......................107 Drainage ......................108 Electrical connection ..................109 Technical data....................
  • Page 5 Gentle action ....................117 Comp laundry protection ................117 Drying levels ....................117 Extended cool down ..................118 Network ....................... 118 Miele@home ....................118 Remote control....................119 SmartGrid ....................... 119 Remote Update ....................119 Appliance parameters ..................121 Copyright and licences for operating and control software ......121 Copyright and licences for the communication module ........

  • Page 6: Caring For The Environment

    Caring for the environment Disposal of the packing Disposing of your old material appliance The transport and protective packaging Electrical and electronic appliances has been selected from materials which often contain valuable materials. They are environmentally friendly for also contain specific materials, disposal, and can normally be recycled.

  • Page 7: Warning And Safety Instructions

    “Installation”, as well as in the “Warning and Safety instructions”. Miele cannot be held liable for injury or damage caused by non- compliance with these instructions. Keep these operating instructions in a safe place and pass them on to any future owner.
  • Page 8 Warning and Safety instructions All other types of use are not permitted. Miele cannot be held liable for damage resulting from incorrect or improper use or operation.  The washer-dryer is not intended for outdoor use.  This appliance is not intended for use by persons (including...
  • Page 9 It is essential that this standard safety requirement is observed and regularly tested. If in any doubt, have the electrical installation inspected by a qualified electrician. Miele cannot be held liable for the consequences of an inadequate earthing system (e.g. electric shock). ...
  • Page 10 - the screw-out fuse is removed (in countries where this is applicable).  The Miele water protection system protects from water damage provided the following conditions are met: - The machine is correctly plumbed in and connected to the electricity supply.
  • Page 11 Warning and Safety instructions  Faulty components must only be replaced by Miele original spare parts. Miele can only guarantee the safety standards of the appliance when Miele replacement parts are used.  If the connection cable is faulty, it must only be replaced by a Miele authorised service technician to protect the user from danger.
  • Page 12 Warning and Safety instructions Correct use Warning: Risk of fire / Flammable materials. To avoid the possible danger of fire, please read these warnings carefully.  Do not install the washer-dryer in rooms that are subject to frost. Frozen hoses may burst or split, and the reliability of the electronic control unit may be impaired at temperatures below freezing point.
  • Page 13 If the correct amount of detergent is dispensed, the washer-dryer should not need to be descaled. If, however, you do wish to descale your washer-dryer, only use special non-corrosive descaling agents. These are available from Miele. Strictly observe the instructions on the packaging. ...
  • Page 14 Warning and Safety instructions  To prevent the risk of fire, the following textiles must never be dried in this washer-dryer: - Items which have been cleaned using chemicals (e.g. professional dry-cleaning agents). - Fabrics which contain a large proportion of rubber, foam rubber or rubber-like materials.
  • Page 15 Warning and Safety instructions  Fabrics that have been pre-treated in solvent-based cleaning agents must be thoroughly rinsed in clean water before being placed in the machine.  Never use solvent based cleaning agents (e.g. one containing benzine) in this washer-dryer. This may result in damage to component parts and create toxic fumes.
  • Page 16 Warning and Safety instructions Accessories  Only use original Miele accessories. If other parts are used, warranty, performance and product liability claims will be invalidated.  Miele will guarantee to supply functional spare parts for a minimum of 10 years and up to 15 years following the discontinuation of your washer-dryer.

  • Page 17: Operating The Washer-Dryer

    Operating the washer-dryer Control panel a  sensor Takes you back one level in the menu. b Touch display c Start/Stop sensor Touching the Start/Stop sensor starts the selected programme or cancels a programme that has already started. The programme can be started as soon as the sensor is flashing on and off.

  • Page 18: Main Menu

    "Favourite programmes").     MobileStart You can operate your washer-dryer Favourites MobileStart Wash/Drying remotely with MobileStart using the Miele assistant App. Help The  Remote control setting must be switched on. Touch the MobileStart  sensor and follow the instructions in the display.

  • Page 19: Examples Of How To Operate The Appliance

    Operating the washer-dryer  Washing/Drying assistant Examples of how to operate the appliance The Washing and Drying assistant guides you step by step so that you can Selection lists select the optimum wash programme and drying programme for your laundry Washing menu (single selection) (see “Washing and Drying assistant”).
  • Page 20 Operating the washer-dryer Extras menu (multiple selection) Setting numerical values You can set numerical values in some  Extras 11:02  menus.   Quick Water plus Time   Soak Extra rinse 12 00 You can scroll to the right or the left by swiping your finger across the screen.

  • Page 21: Applications

    Operating the washer-dryer Pull-down menu Applications The pull-down menu can be used to You can use this washer-dryer to: display information, e.g. about a wash - wash separately programme. Maximum load (depending on    Main wash 11:02  programme) 9.0 kg.

  • Page 22: Before The First Use

    Before the first use Remove the detergent  Damage resulting from incorrect cartridges and the drain hose installation and connection. elbow from the drum Installing and connecting the washer-dryer incorrectly will cause Two detergent cartridges for automatic serious property damage. detergent dispensing and an elbow Please observe the instructions in piece for the drain hose are stored in...

  • Page 23: Miele@Home

    Miele Miele@home availability App. The ability to use the Miele App The Miele App will guide you as you depends on the availability of the connect your washer-dryer to your Miele@home service in your country.

  • Page 24: Setting The Language

    1. Setting the language Skip Continue You will be asked to select the language  To set up Miele@home now: touch for the display. It is possible to change Continue sensor. the language at any time via the Settings menu.

  • Page 25: Setting The Clock Format

    Before the first use 3. Setting the clock format 4. Removing the transit bars The time of day display can be in 12 h  Damage resulting from failure to or 24 h clock format. remove the transit bars.  Select the clock format you want and Failure to remove the transit bars can confirm this with the OK sensor.

  • Page 26: Setting Up Twindos

     Confirm the preset value with the OK sensor, or change the value. Setting up compartment  The procedure below describes the UltraPhase 1 procedure for Miele UltraPhase 1 and  Hardness level I 46 ml Miele UltraPhase 2. The procedure for ...
  • Page 27 Before the first use  Remove the foil from the detergent  Push the UltraPhase 1 detergent cartridge into compartment 1 until it cartridge. locks into position. The following message appears in the display:  Now enter the settings for UltraPhase 2. ...
  • Page 28 Before the first use Setting up compartment  The dispensing quantity for UltraPhase 2 is preset for  (water hardness level I). Dosage for comp.  11:02  Push the UltraPhase 2 detergent cartridge into compartment 2 until it  Confirm the preset value with the OK locks into position.

  • Page 29: Starting The Calibration Programme

    Before the first use 6. Starting the calibration programme It is important to calibrate the washer- dryer to ensure optimum water and energy usage, as well as optimum washing and drying results. To do this, the Cottons programme must be run without laundry and without detergent.

  • Page 30: Environmentally Friendly Washing And Drying

    Environmentally friendly washing and drying Energy and water consumption Detergent - Use the maximum load size for the - For precise dispensing, use current programme. The energy and automatic detergent dispensing. water consumption will then be the - Adjust the dosage to the degree of lowest in relation to the size of the soiling of the laundry.

  • Page 31: Washing

    Washing Useful tip: Stains (e.g. blood, egg, 1. Preparing the laundry coffee, tea) can be pre-treated using some handy tricks which can be found under the "ABC of Stains" on the Miele website.  Damage due to solvent-based cleaning agents.

  • Page 32: Selecting A Programme

    - Saved favourite programmes  Press the  sensor. - The Washing/Drying assistant The interior drum lighting will come on. - Miele MobileStart The drum lighting will go out automatically after a few minutes. Useful tip: To switch the drum lighting...

  • Page 33: Selecting Programme Settings

    TwinDos dispensing is automatically activated for all programmes in which dispensing is possible. 1. Switch TwinDos on or off  Touch the sensor and select TwinDos 2. Select the detergent When using Miele's 2-phase system you must set the colour of the laundry.
  • Page 34 Washing Selecting Extras Selecting stains You can supplement the wash In order to clean stained laundry more programmes with Extras. effectively, you can choose from a list of various types of stains. The wash  Touch the Extras sensor. programme will then adapt to the type of stain selected.

  • Page 35: Loading The Drum

    Washing Closing the door 4. Loading the drum Opening the door  Make sure that no items are caught between the door and the seal.  Reach under the door grip and pull the door open. Check the drum for pets or foreign objects before loading it with laundry.

  • Page 36: Adding Detergent

    UltraPhase 1 and UltraPhase 2 clean white and coloured fabrics thoroughly. UltraPhase 1 and UltraPhase 2 single-use cartridges are available from shop.miele.com or from Miele Experience centres. Activating TwinDos dispensing  Press the yellow button above the detergent cartridge.
  • Page 37 Washing Selecting the degree of soiling Using other methods to remove stains The level of soiling in laundry is divided into three settings: If you wish to use additional methods of stain removal, you have the following -   Light options: No visible soiling or stains - Using the Booster capsule and...
  • Page 38 Washing  Detergent dispenser drawer Adding detergent Any detergent suitable for automatic front loading washing machines can be used with this appliance. Please observe the instructions for use and dosage on the detergent packaging. Ensure that TwinDos dispensing is deactivated. Add detergent in accordance with the value in the pull-down menu dosage display.
  • Page 39 Washing Adding fabric softener Tips on dosing Adjust the detergent dosage to the level of soiling of the laundry and the size of the load. Reduce the amount of detergent with smaller load sizes (e.g. reduce the amount of detergent by ¹⁄₃ when washing a half load).
  • Page 40 Each capsule contains the correct amount for one wash cycle. Caps are available from shop.miele.com, by contacting Miele directly, or at a Miele Experience Centre.  Capsules pose a health risk. The ingredients of capsules can be hazardous to health if they are swallowed or come into contact with ...
  • Page 41 Washing  Remove the empty capsule at the end of the wash programme. For technical reasons, a small amount of water will remain in the capsule.  Close the lid and press it firmly shut.  Close the detergent dispenser drawer.

  • Page 42: Starting The Programme

    Washing 6. Starting the programme Adding laundry - AddLoad The programme can be started when Laundry can be added or removed if the Start/Stop sensor is flashing on and is illuminated in the display. Add laundry off.  Touch the  sensor.

  • Page 43: End Of The Programme/Unloading Laundry

    Washing 7. End of the programme/ Spin cycle unloading laundry Programme At the end of the programme, the drum ECO 40-60 1600 continues to turn at intervals for up to Cottons 1600 30 minutes. The door will lock and the Minimum iron 1200 following will appear in the display: Finish/Anti-crease...
  • Page 44 Washing Final spin speed in wash Interim spin programmes There is a spin cycle after the main When a programme is selected, the wash and between the rinses. A optimum spin speed for this wash reduction in the final spin speed will programme is shown in the display.

  • Page 45: Programme Chart

    Washing Programme chart ECO 40-60 Max. load 9.0 kg Items Normally soiled cotton garments. Notes - A laundry load consisting of mixed cottons that are intended for washing at 40°C or 60°C can be washed in the same wash cycle. Information for customers: You cannot normally select any temperatures or Extras for the ECO 40-60 wash programme.
  • Page 46 Washing Shirts Cold to 60°C Max. load 1.0 kg/2.0 kg Items Shirts and blouses made of cotton and mixed fibre. Notes - Pre-treat collars and cuffs if necessary. - Turn shirts and blouses inside out, do up buttons and turn collars and cuffs inwards. - Wash silk shirts and blouses in the Silks ...
  • Page 47 Washing Proofing 40 °C Max. load 2.5 kg Items For treating microfibre fabric, ski wear or table linen made from mainly synthetic fibres to provide a finish which is resistant to water and dirt. Notes - The items should be freshly laundered and spun or dried before proofing.
  • Page 48 Washing Trainers Cold to 40°C Max. 2 pairs Items Sport shoes only (not leather shoes). Notes - Observe the instructions on the care label. - Do not use fabric softener. - Coarse soiling should be brushed off first. - Close Velcro fasteners. - A pre-rinse without detergent is carried out automatically to remove dust.
  • Page 49 Washing Cottons hygiene 60°C to 90°C Max. load 9.0 kg Items Cotton or linen with direct skin contact or for which special hygiene requirements apply, e.g. underwear, bed linen, encasing products. Notes - Observe the instructions on the care label. - Temperature holding times are longer than in the Cottons programme.
  • Page 50 Washing / Cottons Max. load 9.0 kg Items Moderately soiled cotton garments. Notes - With , the wash temperature reached is below 60°C. The wash performance is the same as with the Cottons 60°C programme.

  • Page 51: Programme Sequence

    Washing Programme sequence Main wash Rinses Spin cycle Water level Wash Water level Rinses rhythm    ECO 40-60  1,2,3    2–5  Cottons 2–4     Minimum iron    QuickPower   ...
  • Page 52 Washing Special features in the programme  = low water level sequence  = medium water level Anti-crease  = high water level At the end of the programme, the drum  = intensive rhythm continues to turn at intervals for up to 30 minutes to help prevent creasing.
  • Page 53 PowerWash - the wash temperature is higher than 60 °C PowerWash is a washing technique developed by Miele which is activated - Extras such as Pre-wash or Water in the following wash programmes: plus have been selected - ECO 40–60 (with small and medium...

  • Page 54: Extras

    Washing Pre-ironing Extras In order to reduce creasing, the laundry You can supplement the wash undergoes a smoothing process at the programmes with Extras. end of the programme. For optimal Not all Extras can be selected with smoothing reduce the maximum load every programme.
  • Page 55 Washing Soak Extra quiet For heavily soiled fabrics with protein This option reduces noise levels during stains. the wash programme. Use this if you want to wash during quiet periods (for A soak duration of between 30 minutes instance when children are sleeping). and 5 hours in 30-minute increments The machine will activate the Rinse hold can be selected.

  • Page 56: Detergent

    Washing Detergent dispensing aids Detergent Use dispensing aids (e.g. balls) if these Any detergent suitable for automatic are supplied with the detergent, front loading washing machines can be particularly when using liquid detergent. used with this appliance. Follow the manufacturer's instructions and dosage Refill packs of detergent recommendations on the packaging.

  • Page 57: Colour Run And Dye Removers/Dyes

    Washing Using fabric softener, liquid starch or Colour run and dye removers/dyes starch separately  Damage due to colour run/dye Prepare the starch in accordance with removers. the manufacturer's instructions on the Colour run and dye removers can packaging. cause corrosion in the washer-dryer. Useful tip: When adding fabric Do not use colour run or dye softener, activate the...
  • Page 58 Washing Miele detergents Miele detergents have been specially designed for everyday use in Miele washing machines. See “Detergents and care products” for more information about these detergents. Miele UltraPhase 1 Miele capsules and 2      ...
  • Page 59 Washing The recommendations apply to the temperature ranges given in the section "Washing" in the Programme chart. Universal Colour Delicates and Special woollens detergent   ECO 40-60 – –   Cottons – –  Minimum iron – – – ...

  • Page 60: Drying

    Drying - Loopknit garments (e.g. T-Shirts, Separate drying underwear) have a tendency to shrink The separate drying programme after the first wash. Do not overdry should be run if the load in the wash these fabrics to prevent further programme is greater than the shrinking.

  • Page 61: Selecting A Programme

    - Saved favourite programmes the  sensor. - The Washing/Drying assistant The main menu will then appear in the display. - Miele MobileStart Selecting a programme  Touch the Drying  sensor.  11:02 Drying ...

  • Page 62: Selecting Programme Settings

    Drying  Timer 3. Selecting programme settings You can use the Timer to set the finish time or the start time for a programme. Selecting a thermospin spin speed See “Timer/SmartStart” for further The preset spin speed for the information. thermospin can be changed if required.

  • Page 63: Loading The Drum

    Drying 4. Loading the drum 5. Starting the programme The programme can be started when Opening the door the Start/Stop sensor is flashing on and  Reach under the door grip and pull off. the door open.  Touch the Start/Stop sensor. Check the drum for pets or foreign The door will lock and the programme objects before loading it with...

  • Page 64: End Of The Programme/Unloading Laundry

    Drying Adding laundry 6. End of the programme/ unloading laundry Laundry can be added or removed if At the end of the programme, the drum Add laundry is illuminated in the display. continues to turn at intervals for up to ...

  • Page 65: Programme Chart

    Drying Programme chart * Weights are based on the weight of dry laundry. For further information on Timed drying, see the end of the Programme chart. ECO 40-60 Max. load 5.0 kg* Normal Cotton textiles: T-shirts, underwear, baby clothes, workwear, jackets, covers, aprons, overalls, hand towels, bath towels, bathrobes and flannelette/bed linen.
  • Page 66 Drying Delicates Max. load 1.5 kg* Normal plus, Normal, Hand iron, Timed drying Delicate items with the  symbol on the care label made of Items synthetic fibres, easy care cotton or blended fabric, e.g. shirts, blouses, lingerie and evening wear with sequins and beading. Notes Reducing the load will reduce creasing.
  • Page 67 Drying Freshen up Max. load 1.0 kg* Normal, Hand iron, Timed drying Items Clean dry garments and garments that have been worn briefly and are not soiled. Notes The laundry is dampened before the programme starts to help reduce creasing. - Normal: for garments that are required immediately.
  • Page 68 Drying Express 20 Max. load 3.5 kg* Normal plus, Normal, Hand iron, Timed drying Items Garments suitable for the Cottons programme. Notes The programme duration is particularly short when washing and drying lightly soiled laundry in a continuous sequence. Sportswear Max. load 3.0 kg* Normal plus, Normal, Hand iron, Timed drying Items Sportswear which is suitable for drying in a tumble dryer.
  • Page 69 Drying Pillows 2 pillows (40 x 80 cm) or 1 pillow (80 x 80 cm) Timed drying Items Pillows with synthetic filling that are suitable for tumble drying. Notes Pillows can still feel damp after being dried. You can use this programme several times until the pillow feels dry. Cottons hygiene Max.

  • Page 70: Timed Drying

    Drying Cottons Max. load 5.0 kg* Normal Items Cotton items such as those described under Cottons Normal with normal residual moisture. Timed drying Timed drying is particularly suitable for small loads or when you want to dry individual items. The items are dried with warm air (a drying time between 20 minutes and 2 hours can be selected).

  • Page 71: Thermospin

    Drying SingleDry Thermospin For efficiently drying a very small load A thermospin is carried out in some size (< 1 kg) in a normal drying drying programmes to reduce energy programme. consumption. A drying time is preset. You can change Thermospin is not carried out if timed the drying time.

  • Page 72: Washing And Drying

     Touch the sensor for that programme. The display will then change to the standard menu for the programme. There are 3 other ways to select a programme: - Saved favourite programmes - The Washing/Drying assistant - Miele MobileStart...

  • Page 73: Selecting Programme Settings

    Washing and Drying 4. Selecting programme 5. Adding detergent settings  Dispense detergent with TwinDos CapDosing or via the detergent drawer.  Select the desired temperature, spin speed and drying level. 6. Starting/Ending the The minimum spin speed cannot be programme lower than 800 rpm.

  • Page 74: After Each Washing Or Drying Programme

    After each washing or drying programme  Open the drum door fully.  Switch the washer-dryer off with the  sensor.  Risk of burning due to hot metal. Useful tip: Leave the detergent The metal cap located on the inside dispenser drawer slightly open to allow of the door glass will be hot after it to dry.

  • Page 75: Changing The Programme Sequence

    Changing the programme sequence Selecting another programme Changing the programme (safety lock)  Close the door. It is not possible to change the  Select the required programme. programme, the temperature, the spin  Add detergent to the detergent speed or the selected Extras after the dispenser drawer, if necessary.

  • Page 76: Favourite Programmes

    Favourite programmes Creating a favourite Entering a name programme It is best to select short, memorable names. You can save your own customised wash programmes under names of your  Touch the letters or characters you choice. want. Option 1 ...

  • Page 77: Washing/Drying Assistant

    Washing/Drying assistant The assistant helps you with washing The programme which has been and drying loads consisting of items tailored to your laundry is ready to start. with different care labels. The appliance Helpful tips are sometimes displayed will use the list of items to put together before the start of the programme.

  • Page 78: Timer/Smartstart

    Timer/SmartStart Timer Deleting the Timer The Timer can be used to set the time The selected timer can be deleted at which a programme starts or finishes. before the programme starts. The programme start can be delayed by  Touch the  or  sensor. up to 24 hours.
  • Page 79 Timer/SmartStart SmartStart (only functional in Setting the timeframe selected countries) If you have activated in the SmartGrid settings, SmartStart by SmartFinish The SmartStart function lets you will appear in the display instead of define a time period during which your when you touch Start at Finish at...

  • Page 80: Cleaning And Care

    The hoses can become blocked and would then need to be cleaned by a service technician. Clean the TwinDos system. To clean the system, you need either a “TwinDos Care” cleaning cartridge or a TwinDos refill container, available from www.shop.miele.com.

  • Page 81: Clean Machine

    Hygiene info in the drum before starting the message appears in the display. programme. Useful tip: Optimum results can be achieved by using the Miele Starting a programme IntenseClean machine cleaner.  Select Rinse out fluff Alternatively, a universal powder detergent can be used.

  • Page 82: Cleaning The External Casing And Fascia Panel

    Cleaning and care Cleaning the external casing Cleaning the detergent and fascia panel dispenser drawer Washing at low temperatures and the  Risk of electric shock. use of liquid detergent can lead to a The mains voltage is applied to the build-up of mould and bacteria in the washer-dryer even if it is switched detergent dispenser drawer.
  • Page 83 Cleaning and care Cleaning the siphon and the channel Cleaning the detergent dispenser drawer housing  Pull the siphon out of the  compartment and clean it under  Use a bottle brush to remove warm running water. detergent residues and limescale from the jets inside the detergent ...

  • Page 84: Cleaning The Water Inlet Filter

    Cleaning and care Cleaning the water inlet filter The washer-dryer has a filter to protect the water inlet valve. The filter at the open end of the water inlet hose should be checked approximately every 6 months. Perform this check more often if there are frequent interruptions to the external water supply.

  • Page 85: Problem Solving Guide

    With the help of the following guide, minor faults in the performance of the appliance, some of which may result from incorrect operation, can be remedied without contacting Miele. This will save you time and money because you won't need a service call.

  • Page 86: Fault Messages After A Programme Has Been Cancelled

     Wait at least 2 minutes before reconnecting the washer-dryer to the electricity supply.  Switch the washer-dryer back on.  Restart the programme.  If the fault message appears again, contact Miele. To switch off the fault message, switch the washer-dryer off with the  sensor.

  • Page 87: Fault Messages At The End Of A Programme

     Remove the fluff with your finger. Do not use any sharp or pointed tools to do this.  Restart the wash programme after cleaning. If the fault message appears again, contact Miele. The washer-dryer can still be used but with reduced functionality.
  • Page 88  Check whether the maximum delivery head of 1.0 m has been exceeded. If the fault message appears again, contact Miele. The washer-dryer can still be used but with reduced functionality. No drying programme or no wash programme using ...

  • Page 89: Problems With Twindos

    Problem solving guide Problems with TwinDos Problem Possible cause and remedy The cartridge is empty.  Fit a new cartridge or  Replace the cartridge. fill container   Check whether the laundry is clean. There may not have been enough detergent. Wash the items again if necessary.

  • Page 90: Problems With Twindos

    Automatic dispensing will be activated. No detergent/fabric softener was dispensed although automatic dispensing was activated.  Try again.  If detergent is still not dispensed, call Miele. A new detergent The washer-dryer was switched off when the cartridge has been detergent cartridge was replaced.

  • Page 91: General Problems With The Washer-Dryer

    Problem solving guide General problems with the washer-dryer Problem Possible cause and remedy The washer-dryer is not The machine feet are not level. steady during a spin  Level the machine and adjust the feet correctly. cycle. Unusual pumping This is not a fault. Slurping noises occur at the end noises.
  • Page 92 Problem solving guide General problems with the washer-dryer Problem Possible cause and remedy Fabric softener is not The siphon tube is not correctly positioned or completely dispensed clogged. or too much water  Clean the siphon (see “Cleaning and care - remains in the ...
  • Page 93 60°C has not been run for a long time.  In order to prevent bacteria and unpleasant odours building up in the machine, run the Clean machine programme using the Miele machine cleaner or powder detergent. The detergent dispenser drawer was left closed after washing.

  • Page 94: An Unsatisfactory Wash Result

    They do not remove fruit, coffee and tea result. stains.  Use the Miele 2-phase system. The targeted addition of UltraPhase 2 during the wash process removes stains effectively.  Use a general purpose powder detergent containing a bleaching agent.

  • Page 95: Unsatisfactory Drying Result

    Problem solving guide Unsatisfactory drying result Problem Possible cause and remedy The laundry is too damp The load is too small. The electronics could not after drying and assess the residual moisture correctly. Check load appears in the  Start the programme again and instead of a drying display level select a Timed drying programme.

  • Page 96: The Door Will Not Open

     Wait until the temperature in the drum has Extra cooling appears in decreased and the message has gone out in the the display. display. The following appears The door lock has jammed. in the display:  Call Miele. The door lock is jammed. Call Miele.

  • Page 97: Opening The Door In The Event Of A Blocked Drain Outlet And/Or Power Cut

    Problem solving guide Opening the door in the event of a blocked drain outlet and/ or power cut  Switch the washer-dryer off.  Slowly unscrew the filters until water runs out. Be careful not to release too much water at once. If the flow of water is too strong, some water can seep into the machine base and activate the water protection float...
  • Page 98 Problem solving guide Cleaning the drain filters Opening the door  Danger of injury due to rotating drum! Reaching into a moving drum is extremely dangerous. Danger of injury! Always make sure that the drum is stationary before reaching in to remove laundry.

  • Page 99: Service

    The manufacturer's warranty for this cannot remedy yourself, please contact appliance is 2 years. Miele. For further information, please refer to your warranty booklet. You can book a Miele customer service call-out online at Optional accessories www.miele.com.au/service or www.miele.co.nz/service. Optional accessories for this washer- dryer are available from Miele.

  • Page 100: Installation

    *INSTALLATION* Installation Front view a Water inlet hose (waterproof metal, e Detergent dispenser drawer braided) f Door b Electrical connection g Access to drain filters, drain pump c Flexible drain hose (with detachable and emergency release swivel elbow) h Access panel for TwinDos containers d Control panel i 4 height-adjustable feet...

  • Page 101: Rear View

    *INSTALLATION* Installation Rear view a Protruding lid for holding when d Safety caps for transit bars moving the machine e Transport clips for water inlet hoses b Drain hose and drain hoses c Water inlet hose f Electrical connection...

  • Page 102: Installation Surface

    *INSTALLATION* Installation Installation surface Carrying the washer-dryer to its installation site A concrete floor is the most suitable installation surface. It is far less prone  Danger of injury due to to vibration during the spin cycle than unsecured lid. wooden floorboards or a carpeted Make sure the fixings at the back of surface.
  • Page 103 *INSTALLATION* Installation  Then pull the transit bar out.  Then pull the transit bar out. Covering the holes Removing the right transit bar  Risk of injury from sharp edges! There is a risk of injury from reaching into holes that are not covered. The holes for the transit bars must be covered after the transit bars have been removed.

  • Page 104: Refitting The Transit Bars

    *INSTALLATION* Installation Refitting the transit bars  Risk of damage from incorrect transport. The washer-dryer may become damaged if moved without the transit bars in place. Keep the transit bars in a safe place. Fit them again if the washer-dryer is to be moved (e.g.

  • Page 105: Levelling The Washer-Dryer

    *INSTALLATION* Installation Levelling the washer-dryer The washer-dryer must stand perfectly level on all four feet to ensure safe and proper operation. Incorrect installation may increase electricity and water consumption and may cause the machine to move about.  The appliance must not be installed behind a lockable door, a sliding door or a door with a hinge on the opposite side to that of the...

  • Page 106: The Miele Water Protection System

    *INSTALLATION* Installation Electronic unit and machine housing The Miele water protection system - Sump The water protection system protects all Any leaking water is collected in a parts of the washer-dryer from water sump in the base of the machine. A damage.

  • Page 107: Water Intake

    *INSTALLATION* Installation Maintenance Water intake Only use a genuine Miele hose that has  Health risk and risk of damage been pressure tested to withstand at due to contaminated incoming water. least 14,000 kPa should you ever need The quality of the water used must a replacement.

  • Page 108: Drainage

    (up to a max. of 1.8 m) a replacement drain pump will need to be fitted. a Adapter Please contact Miele for advice. In this case the hose can be extended to a b Washbasin nut maximum of 2.5 m. The necessary c Hose clip parts can be purchased from Miele.

  • Page 109: Electrical Connection

    Connection should be made via a suitable switched socket. If the connection cable is damaged, it must only be replaced with a specific connection cable of the same type (available from Miele) in order to avoid a hazard. For safety reasons, such...

  • Page 110: Technical Data

    Technical data Height 850 mm Width 596 mm Depth 714 mm Depth with door open 1132 mm Weight Approx. 102 kg Capacity, washing 9.0 kg dry laundry Capacity, drying 5.0 kg dry laundry Supply voltage see data plate Rated load see data plate Fuse rating see data plate Minimum water flow pressure...

  • Page 111: Consumption Data

    Consumption data...

  • Page 112: Garment Care Label Symbols

    Garment care label symbols Washing Drying The figure quoted in the bucket is the  Normal temperature maximum temperature at which the  Low temperature garment can be washed.  Do not tumble dry  Normal agitation  Reduced agitation Ironing ...

  • Page 113: Settings

    Settings Changing a setting Default settings can be altered to adapt the washer-dryer to different  Change the value displayed and requirements. Settings can be altered confirm with OK ... at any time.  ... or touch an option to select it. Calling up settings An option which is selected will be highlighted orange.

  • Page 114: Controls / Display

    If you forget the code, the washer- It can be set to one of seven different dryer will have to be unlocked by a settings or switched off altogether. Miele service technician. Important! Make a note of your new code.

  • Page 115: Display Brightness

    UltraPhase 1 and 2 can only be dispensed as a package. If a different detergent is selected, the setting for the other compartment is automatically deleted. The following detergents can be used: Miele UltraPhase 1 Miele UltraPhase 2 Universal detergent Colour detergent Delicates detergent Delicates/Woollens...

  • Page 116: Soiling

    Settings Change dosage Maximum rinse level The water level in the rinse can be The values set for dispensing permanently set to the highest value. detergent from compartments  and  can be checked and corrected. This function is important for allergy sufferers as it achieves excellent rinse Soiling results.

  • Page 117: Longer Pre-Wash Cottons

    Settings Longer pre-wash Cottons Comp laundry protection If you require a longer pre-wash, you The maximum final spin speed can be can extend the standard pre-wash limited to prevent laundry forming a time of 25 minutes. ring around the drum. Options Comp laundry protection  setting is only effective with continuous washing...

  • Page 118: Extended Cool Down

    Deactivate The setting is only visible if Miele@home is activated. Miele@home remains set up, the Wi- Fi function is switched off. Activate The setting is only visible if Miele@home is deactivated.

  • Page 119: Remote Control

    SmartStart by activated. sensor (see "Timer/SmartStart"). The washer-dryer will then start within If the Miele App has been installed on the timeframe specified when it receives your mobile device, you can check the a signal from the energy supplier. status of your washer-dryer from If a signal has not been received from anywhere and start it remotely.
  • Page 120 - Once an update has been installed, it cannot be undone. - Do not switch off the washer-dryer during an update. Otherwise, the update will be aborted and will not be installed. - Some software updates can only be carried out by a Miele service technician.

  • Page 121: Appliance Parameters

    These items of software/software protected by copyright. The copyright components are protected by powers of Miele and third parties must copyright. The copyright powers of be respected. Miele and third parties must be In addition, the communication module respected.

  • Page 122: Installation Requirements

    Temperature reduction Installation requirements At high altitudes water has a lower Low water pressure boiling point. Miele recommends If the water pressure is below 100 kPa activating the reduced temperature (1 bar), the washer-dryer will stop the setting at altitudes of 2000 m or above programme and a water intake fault to prevent water from boiling.

  • Page 123: Detergents And Care Products

    - Excellent stain removal even at low can be ordered via the internet at temperatures shop.miele.com (depending on country) or from Miele (see end of this booklet - Also available as a powder detergent for contact details). WoolCare delicates detergent (liquid...

  • Page 124: Specialist Detergents

    - Visibly renews fabric with just one capsules. wash Caps Sport - Special Miele formula with Novozymes technology - For synthetic fabrics - Removes pilling and renews colour - Neutralises odours thanks to built-in intensity and brightness...

  • Page 125: Fabric Care

    Detergents and care products Fabric care  Machine care products These fabric care products are available TwinDosCare as convenient single-use capsules. - Cleaning agent for the TwinDos Caps Fabric Softener dispensing system - Fabric softener for freshly scented - Use before a longer downtime (at laundry least 2 months) - Pure and thorough cleanliness with a...
  • Page 127 183 Featherston Street Miele Experience Centre South Melbourne: Wellington 6011 206-210 Coventry Street South Melbourne, VIC 3205 0800 464 353 (0800 4 MIELE) Miele Experience Centre and Office Sydney: www.miele.co.nz 3 Skyline Place Frenchs Forest, NSW 2086 Miele Experience Centre and Office Brisbane:...
  • Page 128 WTW 870 WPM en-AU, NZ M.-Nr. 11 976 031 / 01...

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