Panasonic CF-19 Series Operating Instructions Manual page 29

28 28
Troubleshooting (Basic) Troubleshooting (Basic)
Follow the instructions below when a problem has occurred. There is also an advanced troubleshooting guide in the Follow the instructions below when a problem has occurred. There is also an advanced troubleshooting guide in the
"Reference "Reference Manua Manual". For a
Panasonic Technical Support. You can also check the computer's status in the PC Information Viewer Panasonic Technical Support. You can also check the computer's status in the PC Information Viewer
( (
  Reference Manual Reference Manual
  Starting Starting Up Up
Cannot start up. Cannot start up.
The power indicator or bat- The power indicator or bat-
tery indicator is not lit. tery indicator is not lit.
The power is turned on but The power is turned on but
"Warming up the system (up "Warming up the system (up
to 30 to 30 minutes)" appears. minutes)" appears.
Cannot turn on the computer. Cannot turn on the computer.
The computer does not re- The computer does not re-
sume from sleep sume from sleep
( ( ) ) / / s s t t a a
( ( ). ).
(The power indicator blinks (The power indicator blinks
quickly in green.) quickly in green.)
The computer does not enter The computer does not enter
sleep mode while the screen sleep mode while the screen
saver is running (The screen saver is running (The screen
stays black). stays black).
You have forgotten the pass- You have forgotten the pass-
word. word.
"Remove disks or other "Remove disks or other
media. Press any key to media. Press any key to
restart" or a restart" or a similar message similar message
appears. appears.
Windows startup and opera- Windows startup and opera-
tion is slow. tion is slow.
l". For a software problem, refer to the software's instruction manual. If the problem persists, contact software problem, refer to the software's instruction manual. If the problem persists, contact
"Troubleshooting (Advanced)"). "Troubleshooting (Advanced)").
Connect Connect the the
 
Insert a Insert a fully charged fully charged
 
Remove the battery Remove the battery
 
If a device is If a device is con
 
[Legacy USB Support] to [Disable] in the [Advanced] menu of the Setup Utility. [Legacy USB Support] to [Disable] in the [Advanced] menu of the Setup Utility.
If a device is con If a device is
 
[ExpressCard Slot] to [Disable] in the [Advanced] menu of the Setup Utility. [ExpressCard Slot] to [Disable] in the [Advanced] menu of the Setup Utility.
Press Press
Fn Fn
 
  The computer is warming up before start up. Wait for the computer to start up (takes up The computer is warming up before start up. Wait for the computer to start up (takes up
to 30 minutes). If, "Cannot warm up to 30 minutes). If, "Cannot warm up
up and does not start. In this case, turn off the computer, leave it in an environment of up and does not start. In this case, turn off the computer, leave it in an environment of
5 5 °C or higher temperature for about an °C or higher temperature for about an
Leave it in an environment Leave it in an environment
 
the power again. the power again.
n n d d b b y y
Slide and hold Slide and hold
 
forcibly. (Data not forcibly . (Data not
Supervisor Password or Supervisor Password or
 
Administrator Administrator
 
If you have a password reset disk, you can reset the administrator password. Set the If you have a password reset disk, you can reset the administrator password. Set the
 
disk and enter any wrong password, then follow the on-screen instructions and set a disk and enter any wrong password, then follow the on-screen instructions and set a
new password. new password.
If you do not have a password reset disk, reinstall ( If you do not have a password reset disk, reinstall (
 
and then set a new password. and then set a new password.
A A oppy disk is in the drive and it does not contain system startup information. Remove oppy disk is in the drive and it does not contain system startup information. Remove
  fl fl
the the oppy disk and oppy disk and
fl fl
If a device is connected to If a device is connected to
 
[Legacy USB Support] to [Disable] in the [Advanced] menu of the Setup Utility. [Legacy USB Support] to [Disable] in the [Advanced] menu of the Setup Utility.
If a device If a device
 
[ExpressCard Slot] to [Disable] in the [Advanced] menu of the Setup Utility. [ExpressCard Slot] to [Disable] in the [Advanced] menu of the Setup Utility.
If the problem If the problem
 
Panasonic Technical Support. Panasonic Technical Support.
F9 F9
  Press Press in the Setup Utility ( in the Setup Utility (
Setup Utility settings (excluding the passwords) to the default values. Start the Setup Setup Utility settings (excluding the passwords) to the default values. Start the Setup
Utility and make the settings again. (Note that the processing speed depends on the ap- Utility and make the settings again. (Note that the processing speed depends on the ap-
plication software, so this procedure may not make Windows faster.) plication software, so this procedure may not make Windows faster.)
If you installed If you installed
 
Disable the Disable the
 
Open the Input Panel, and click [T Open the Input Panel, and click
A A
B B Remove the check mark of [Show Input Panel sliding open from the tab] and click Remove the check mark of [Show Input Panel sliding open from the tab] and click
[OK]. [OK].
 
Click [start] - [Search] - [Change preferences] - [With Indexing Service (for faster local Click [start] - [Search] - [Change preferences] - [With Indexing Service (for faster local
service)]. service)].
AC AC adaptor. adaptor.
battery. battery .
pack and the pack and the AC AC adaptor
connected to th nected to the USB port, discon e USB port,
connected to th nected to the ExpressCard slo e ExpressCard
+ + to turn off the concealed mode. to turn off the concealed mode.
F8 F8
the system" is displayed, the computer failed to warm the system" is displayed, the computer failed to warm
of 5 °C or higher temperature of 5 °C or higher temperature
the power switch the power switch for four seconds for four seconds
saved will be saved will be lost.) Then disable the lost.) Then disable the
User Password: Contact User Password: Contact
password: password:
press any key. press any key.
the USB port, disconnect the the USB port, disconnect the
is connected to is connected to the ExpressCard slot, the ExpressCard slot,
persists after removing persists after removing
  Reference Manual Reference Manual
a resident software a resident software after purchase, turn after purchase, turn
pop-up menu pop-up menu and Input and Input Panel Panel T
[Tools] - [Options] - [Opening].
Disable Disable Indexing Indexing Service Service
adaptor, then connect , then connect them again. them again.
disconnect the de nect the device, or set [USB Port] o vice, or set [USB Port]
slot, disconnect th t, disconnect the device, or se
hour, and then turn on the hour, and then turn on the
for about an hour for about an
or longer to or longer to shut down the shut down the
screen saver. screen saver.
Panasonic T Panasonic Technical Support. echnical Support.
page 27) and set up Windows, page 27) and set up Windows,
 
device, or set [USB Port] device, or set [USB Port]
disconnect the device, disconnect the device,
the disk, it the disk, it may be a may be a hard disk failure. hard disk failure.
"Setup Utility") to return the "Setup Utility") to return the
off the off the residence. residence.
Tab. ab.
ools] - [Options] - [Opening].
in in the the following following menu. menu.
or r
e device, or set t
power again. power again.
hour, then turn on , then turn on
computer computer
or or
or set or set
Contact Contact
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