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Error codes, messages and solutions
The following table summarises the error codes that appear on Activity reports (see p. 89), the displayed
messages and what to do for each error.
Message
BUSY/NO SIGNAL
CHANGE CARTRIDGE
CHECK DOCUMENT
CHECK PRINTER
CHECK REC PAPER
112
Error Code
Cause
#005/018
The telephone number you
dialled is busy.
The other party's fax is not
working.
The other party is not using
a G3 machine.
The touch tone/rotary pulse
setting on your fax is
incorrect.
The receiving fax did not
answer within 55 seconds.
-
The BJ cartridge is empty or
the ink has dried out.
#001
Document is jammed.
-
An error occurred in the
printer.
#009
No paper in the fax or there
is a paper jam.
Action
Try sending the document at
a later time.
Contact the other party and
have them check their fax.
Contact the other party and
have them send or receive
the document using a G3
machine.
Set your fax to the setting
that matches your tele-phone
line. (See p. 16.)
Contact the other party and
have them check their fax.
You can try to send the
document manually. For an
overseas call, add pauses to
the registered number. (See
p. 29.)
Replace the BJ cartridge.
(See p. 105.)
Remove the document and
start again. (See p. 100.)
Press [Stop]. Try your
operation again.
Add paper or clear the jam,
then press [Stop]. (See p. 7
and 101.)
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