Page 1
User Guide SUMMARY This guide provides technical specifications and information about monitor features, setting up the monitor, and using the monitor.
Page 2
States and other countries. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Page 3
About this guide This guide provides technical specifications and information about monitor features, setting up the monitor, and using the software. Depending on the model, your monitor may not have all the features included in this guide. WARNING! Indicates a hazardous situation that, if not avoided, could result in serious injury or death. CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.
Adjusting the monitor ........................12 Installing a security cable ......................... 13 Turning on the monitor ........................13 HP watermark and image retention policy ..................14 2 Using the monitor ............................15 Downloading software and utilities ........................15 The Information file ............................. 15 The Image Color Matching file ..........................
Page 6
International Association of Accessibility Professionals (IAAP) ............26 Finding the best assistive technology ....................26 Assessing your needs ..................... 26 Accessibility for HP products ..................26 Standards and legislation ............................ 27 Standards ............................27 Mandate 376 – EN 301 549 .................... 27 Web Content Accessibility Guidelines (WCAG) ..............
Getting started Read this chapter to learn about safety information and where to find additional HP resources. Important safety information An AC adapter and power cord might be included with the monitor. If you use another cord, use only a power source and connection appropriate for this monitor.
Resource Contents Setup Instructions Overview of monitor setup and features HP support For HP support or to resolve a hardware or software problem, go to http://www.hp.com/support, and follow the instructions to find your product. – or – Type support in the taskbar search box, and then select HP Support Assistant.
Monitor stand Removable stand for flexible monitor head mounting solutions ● HP Quick Release 2 device to quickly attach the monitor head to the stand with a simple click, and then ● remove it with the convenient sliding tab release VESA mounting capability (100 ×...
Page 10
Table 1-2 Rear components and their descriptions Component Description OSD controller Opens the OSD menu and makes adjustments to monitor settings. Power button Turns the monitor on or off. Table 1-3 Rear components and their descriptions Component Description Audio-out (headphone) jack Connects headphones, earbuds, or an audio cable.
The Safety & Comfort Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is available on the web at http://www.hp.com/ergo. Setting up the monitor...
IMPORTANT: To prevent damage to the monitor, do not touch the surface of the LCD panel. Pressure on the panel can cause nonuniformity of color or disorientation of the liquid crystals. If this occurs, the screen will not recover to its normal condition. IMPORTANT: To prevent the screen from getting scratched, defaced, or broken and to prevent damage to the control buttons, position the monitor facedown on a flat surface covered with protective sheet foam or a...
Before you disassemble the monitor, be sure that the monitor is turned off and all cables are disconnected. IMPORTANT: To position and stabilize the monitor, HP recommends that two people perform these procedures. Disconnect and remove all cables from the monitor.
Page 14
Use a screwdriver to remove the six screws that hold the hinge in place (2), and then remove the hinge (3). Remove the four screws from the VESA holes located on the back of the monitor and use them to attach the mounting device as indicated in the following step 6.
With the VESA adapter rotated to 45°, insert the VESA adapter into the slot on the back of the monitor head (2). Then secure the adapter to the monitor head by inserting the four VESA screws into the screw holes on the adapter and monitor head and tightening them (3). Be sure that the adapter is properly secured to the monitor head before use.
Page 16
Connect one end of an HDMI cable to the HDMI port on the rear of the monitor and the other end to ● the HDMI port on the source device. Chapter 1 Getting started...
Page 17
NOTE: You must connect a USB Type-A-to-USB Type-B cable from the source device to the USB Type-B port (upstream) on the rear of the monitor to enable the two USB Type-A ports (downstream) on the monitor. For more information, see Connecting USB devices on page Connect one end of a USB cable to a USB port on the monitor and the other end to the USB port on the source device.
The Safety & Comfort Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is available on the web at http://www.hp.com/ergo. Tilt the monitor head forward or backward to set it to a comfortable eye level.
Image retention damage on monitors that are in use 24 hours per day is not covered under the HP warranty. To avoid image retention damage, always turn off the monitor when it is not in use, or use the power management setting, if supported on your computer, to turn off the monitor when the computer is idle.
Format specification. Using the OSD menu You can adjust your HP monitor to suit your preferences. Use the OSD menu to customize the viewing features of your monitor. To access and make adjustments in the OSD, use the OSD controller on the monitor's rear panel.
If the monitor is not already on, press the power button to turn on the monitor. Press the center of the OSD controller. Move the controller up, down, left, or right to navigate menu choices. Press the center of the controller to make a selection.
This color preset has a very warm color temperature (2856K). HP Enhance+ The HP Enhance+ color submenu/preset adds an additional level of detail (sharpness and contrast) to static images and motion video to enhance their appearance. The three user-selectable options are Low, Medium, and High.
Page 24
In the OSD, select Input and then select PIP. The monitor scans the secondary inputs for a valid signal input and uses that input for the PiP or PbP picture. If you want to change the PiP or PbP input, select PIP in the OSD, and then select Assign Inputs. If you want to change the size of the PiP, select PIP Size in the OSD, and then select the size that you want.
Support and troubleshooting If your monitor is not working as expected, you might be able to resolve the issue by following the instructions in this section. Solving common issues The following table lists possible issues, the possible cause of each issue, and the recommended solutions. Table 3-1 Common issues and solutions Issues...
Button lockouts The button lockout function is available only when the monitor is on, an active signal is displayed, and the OSD menu is closed. Holding down the power button for 10 seconds disables that button. You can re-enable the button by holding it down again for 10 seconds. Chapter 3 Support and troubleshooting...
● increase the life expectancy of the monitor. NOTE: A burned-in image on the monitor is not covered under the HP warranty. Never block the slots and openings of the cabinet or push objects into them. These openings provide ●...
A disinfectant that is within HP’s cleaning guidelines is an alcohol solution consisting of 70% isopropyl alcohol and 30% water. This solution is also known as rubbing alcohol and is sold in most stores.
This section contains technical specifications for the physical aspects of your monitor, such as the weight and viewing dimensions, as well as required environmental operating conditions and power source ranges. All specifications represent the typical specifications provided by HP component manufacturers; actual performance can vary either higher or lower.
HP and accessibility Because HP works to weave diversity, inclusion, and work/life into the fabric of the company, it is reflected in everything HP does. HP strives to create an inclusive environment focused on connecting people to the power of technology throughout the world.
As a founding member, HP joined to participate with other organizations to advance the field of accessibility. This commitment supports HP’s accessibility goal of designing, producing, and marketing products and services that people with disabilities can effectively use.
Microsoft Accessibility information (Windows 7, Windows 8, Windows 10, Microsoft Office) ● Google Products accessibility information (Android, Chrome, Google Apps) ● Standards and legislation Countries worldwide are enacting regulations to improve access to products and services for persons with disabilities. These regulations are historically applicable to telecommunications products and services, PCs and printers with certain communications and video playback features, their associated user documentation, and their customer support.
NOTE: This is not an exhaustive list. These organizations are provided for informational purposes only. HP assumes no responsibility for information or contacts you encounter on the internet. Listing on this page does not imply endorsement by HP.
HP comfort and safety guide HP public sector sales Contacting support HP offers technical support and assistance with accessibility options for customers with disabilities. NOTE: Support is in English only. Customers who are deaf or hard of hearing who have questions about technical support or accessibility ●...
1 accessibility 27 getting to know your monitor 2 support 2 HDMI port 3 technical support 2 HP Assistive Policy 25 HP resources 1 HP support 1 warnings 1 International Association of Accessibility Professionals 26 Index...