Table of contents Safety .......... 4 Sorting laundry ....... 33 General information...... 4 Degrees of soiling ...... 33 Intended use........ 4 Care symbols on the care labels ... 33 Restriction on user group.... 5 Detergents and care products.. 34 Safe installation ........ 5 Detergent recommendation ... 34 Safe use ........... 7 Detergent dosage ...... 35 Safe cleaning and maintenance.. 9...
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Cleaning the drain pump.... 42 Cleaning the water outlet hose at the siphon........ 45 Cleaning the water inlet filter.. 45 Troubleshooting...... 47 Error code / Fault display / Sig- nal........... 47 Malfunctions ........ 48 Noise .......... 51 Problem with results....... 52 Leakage.......... 53 Odours.......... 53 Emergency release ...... 54 Transportation, storage and disposal .........
en Safety Safety Please read the safety information to ensure that you use the ap- pliance safely. General information You can find general information about this instruction manual here. ¡ Read this instruction manual carefully. Only this will ensure you use the appliance safely and efficiently. ¡...
Safety en Restriction on user group Avoid risks to children and vulnerable persons. This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers.
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en Safety ¡ If the insulation of the power cord is damaged, this is danger- ous. ▶ Never let the power cord come into contact with hot appli- ance parts or heat sources. ▶ Never let the power cord come into contact with sharp points or edges.
Safety en CAUTION ‒ Risk of injury! ¡ The appliance may vibrate or move when in use. ▶ Place the appliance on a clean, even, solid surface. ▶ Align the appliance using the appliance feet and a spirit level. ¡ If hoses and power cords have been laid incorrectly, this causes a tripping hazard.
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en Safety ▶ Never expose the appliance to intense heat or humidity. ▶ Do not use steam- or high-pressure cleaners, hoses or sprays to clean the appliance. WARNING ‒ Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
Safety en ¡ The appliance may tip over if you sit on or lean against the open door. ▶ Do not sit on or lean against the appliance door. ▶ Do not place any objects on the appliance door. ¡ Reaching into the drum while it is still turning may cause hand injuries.
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en Safety ▶ Only use genuine spare parts when repairing the appliance. ▶ If the power cord of this appliance is damaged, it must be replaced by the manufacturer, the manufacturer's Customer Service or a similarly qualified person in order to prevent any risk.
Preventing material damage en Make sure that the valve hous- ▶ Preventing material damage Preventing material dam- ing for the water inlet hose does not come into contact with its surroundings and is not subjec- ted to any external forces. Follow these instructions to avoid ma- Ensure that the inner diameter terial damage and damage to the ap- ▶...
en Environmental protection and saving energy Do not use cleaning products Use the economy programme set- ▶ with a high alcohol content. tings. Do not use hard scouring pads ▶ If you adjust the programme set- or cleaning sponges. tings for a programme, the display Clean the appliance with nothing ▶...
Installation and connection en Energy saving mode Installation and connection Installation and connec- If you do not use the appliance for an tion extended period, it automatically switches to energy-saving mode. All You can find out where and how best displays go out and Start/Reload to install your appliance here.
en Installation and connection Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Requirements for the installa- Washing machine tion location Accompanying documents The appliance may "wander" when it Elbow for fixing the water outlet hose spins.
Installation and connection en Installation location Requirements WARNING Risk of electric shock! On a wooden joist Place the appliance The appliance contains live parts. floor on a water-resistant Touching live parts is dangerous. wooden board which Do not operate the appliance ▶...
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en Installation and connection Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps. Pull the power cord out of the holder. Remove the four sleeves.
Installation and connection en ATTENTION! Connecting the appliance When draining, the water outlet hose Connect your appliance to the power is subject to water pressure and may supply, water inlet and water outlet. come loose from the installed con- nection point. Connecting the water inlet hose Secure the water outlet hose ▶...
en Installation and connection Aligning the appliance In order to reduce noise and vibra- tion and to prevent the appliance from moving, align the appliance cor- rectly. Note: Please read the information in the "Safety" → Page 4 and "Prevent- ing material damage" → Page 11 sec- tions to ensure that you use the appli- ance safely.
Familiarising yourself with your appliance en Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarise yourself with the parts of your appliance. Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
en Familiarising yourself with your appliance Detergent drawer Measuring aid for liquid detergent → "Using a measuring aid for liquid Below is an overview of the structure detergent", Page 36 of the detergent drawer. Compartment II: ¡ Detergent for main wash ¡ Water softener ¡...
Display en Display Display The display shows the current settings, options or relevant information. Display Designation Description 0:40 Programme duration/ Approximate expected programme duration or pro- programme time re- gramme time remaining. maining "Ready in" time The programme end has been set and the remaining number of hours is displayed.
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en Display Display Designation Description End of programme Programme status Childproof lock ¡ Lights up: The childproof lock is activated. ¡ Flashes: The childproof lock is active and the pro- gramme selector has been adjusted. → "Deactivating the childproof lock", Page 39 Blood The stain type is activated.
Buttons en Buttons Buttons Below is an overview of the buttons and their setting options. The selection of programme settings depends on the selected programme. You can see the selection options for each programme in the overview for → "Programmes", Page 25. Button Selection Description Start/Reload ...
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en Buttons Button Selection Description (Spin Speed) Basic settings Change the basic settings for the appliance. → "Changing the basic settings", Page 40 (Prewash) ¡ Activate Activate or deactivate prewash, e.g. for washing heavily soiled laundry. ¡ Deactivate (Extra Rinse) ¡ Activate Activate or deactivate an additional rinse cycle. Recommended for particularly sensitive skin or ¡...
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Programmes en (Rinse Hold) Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
Accessories en Accessories Accessories Only use original accessories. These have been made especially for your appli- ance. Here you can find an overview of your appliance's accessories and how to use them. Order number Water inlet hose extension Extend the water inlet hose for WMZ2381 cold water or AquaStop (approx.
en Laundry Pour washing powder into com- Laundry Laundry partment II. You can wash all items that the man- ufacturer has marked as machine- washable on the care label and fab- rics made from hand-washable wool using your appliance. Preparing the laundry ATTENTION! Objects remaining in the laundry may damage the laundry and the drum.
Laundry en – Type of fabric and fibre type Sorting laundry – Whites Note: Please read the information in – Colours the "Safety" → Page 4 and "Prevent- Wash new coloured items ing material damage" → Page 11 sec- separately the first time you tions to ensure that you use the appli- wash them.
en Detergents and care products Notes Detergents and care products Detergents and care ¡ Only use liquid detergents that are self-flowing products ¡ Do not mix different liquid deter- gents You can protect your appliance and ¡ Do not mix detergent and fabric your laundry by selecting and using softener the correct detergents and care...
Basic operation en Detergent dosage Use the correct detergent dosage to ¡ Water hardness achieve optimal washing results and You can find out how hard your save resources. water is from your local water com- The detergent dosage depends on: pany or measure it yourself using ¡...
en Basic operation Requirement: Prepare and sort the Setting a programme laundry. Set the programme selector to the → "Laundry", Page 32 required "programme" → Page 25. Open the door. If necessary, "adjust the pro- Ensure that the drum is empty. gramme settings" → Page 36. Separate the laundry and place it in the drum.
Basic operation en Insert the measuring aid. Fold the measuring aid down and click it into place. Insert the detergent drawer. Push in the detergent drawer. Adding detergent and care product Notes ¡ Please read the information in the "Safety" → Page 4 and "Preventing material damage"...
en Basic operation Push in the detergent drawer. Add or remove laundry. Close the door. Starting the programme Press Start/Reload Note: If you want to change the time Cancelling the programme until the programme ends, set the "Ready in" time first. Once the programme has started, you can cancel it at any time.
Childproof lock en Childproof lock Childproof lock Secure your appliance against being operated unintentionally using the controls. Activating the childproof lock Press and hold the two 3 Sek. ▶ buttons for approx. 3 seconds. a The display shows a The controls are locked. a The childproof lock remains active Switching off the appliance even after the appliance has been...
en Basic settings Basic settings Basic settings You can configure the appliance to meet your needs. Overview of basic settings Below is an overview of the basic settings on your appliance. Basic setting Programme position Value Description End signal 0 (off) Set the volume of the 1 (quiet) signal at the end of the...
Cleaning and servicing en Press and, at the same time, Add washing powder. turn the programme selector to po- sition 2. Cleaning the detergent drawer a The display shows the current Note: Please read the information in value. the "Safety" → Page 4 and "Prevent- Set the programme selector to the ing material damage"...
en Cleaning and servicing Descaling If you add detergent correctly, you do not need to descale your appliance. If you still wish to use descaler, follow the manufacturer's instructions for use. ATTENTION! The use of unsuitable descaling agents, e.g. for coffee machines, may damage the appliance.
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Cleaning and servicing en To allow the detergent solution to flow out into the container, remove the sealing cap. Slide a receptacle under the open- ing. Firmly press on the sealing cap. Take the drain hose out of the holder. Insert the drain hose into the holder.
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en Cleaning and servicing Cleaning the drain pump Note: Please read the information in the "Safety" → Page 4 and "Prevent- ing material damage" → Page 11 sec- tions to ensure that you use the appli- ance safely. Requirement: "The drain pump is empty." → Page 42 Since water may remain in the drain pump, remove the pump cap carefully.
Cleaning and servicing en Turn on the tap. Reattach the water outlet hose and secure the connection point using Insert the mains plug. the hose clamp. Switch on the appliance. Pour 1 litre of water into compart- ment II. Start the Abpumpen / Vidange programme.
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en Cleaning and servicing Clean the filter with a small brush. Connect the water inlet hose and check for leaks.
Troubleshooting en Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Improper repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
en Troubleshooting Fault Cause troubleshooting The filter in the water inflow "Clean the water inflow filter" ▶ → Page 45. is blocked. The tap is turned off. Turn on the tap. ▶ The water inlet hose is Ensure that the water inlet hose is ▶...
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Troubleshooting en Fault Cause troubleshooting → "Deactivating the childproof The programme does not Childproof lock is activated. ▶ start. lock", Page 39 - + is activated. Check whether - + is activated. ▶ → "Buttons", Page 23 Laundry is caught in the Open the door again.
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en Troubleshooting Fault Cause troubleshooting The water is not draining. The water outlet hose is con- Install the water outlet hose at a ▶ nected too high. maximum height of 1 metre. → "Technical specifications", Page 58 Pump cover is not correctly Correctly assemble the pump ▶...
Troubleshooting en Fault Cause troubleshooting Vibrations and movement of Appliance is not correctly Aligning the appliance ▶ the appliance whilst spin- aligned. ning. The appliance feet are not Secure the appliance feet. Aligning ▶ fixed. the appliance Transit bolts have not been Removing the transit bolts ▶...
en Troubleshooting Problem with results Fault Cause troubleshooting Creasing. The spin speed is too high. The next time you run a wash cycle, ▶ set a lower spin speed. The load is too large. The next time you run a wash cycle, ▶...
Troubleshooting en Leakage Fault Cause troubleshooting Water is leaking out at the Water inlet hose is not cor- Connect the water supply hose cor- water inlet hose. rectly/securely connected. rectly. Connecting the water inlet hose Tighten the screw connection. Water is leaking out at the The water outlet hose is Replace the damaged water outlet ▶...
en Transportation, storage and disposal Unplug the appliance's mains plug. Emergency release Drain the remaining detergent To remove the laundry in the event of solution. a power failure, for example, you can → "Cleaning the drain pump", manually release the door. Page 42 Detach the hoses.
Transportation, storage and disposal en Start the Abpumpen / Vidange programme. a The unused detergent cannot flow straight into the outlet during the next wash. Disposing of old appliance Valuable raw materials can be re- used by recycling. WARNING Insert the power cord into the Risk of harm to health! holder and tighten all four...
en Customer Service Make a note of your appliance's de- Customer Service Customer Service tails and the Customer Service tele- phone number to find them again If you have any queries on use, are quickly. unable to rectify faults on the appli- ance yourself or if your appliance AQUA-STOP guarantee needs to be repaired, contact Cus-...
Consumption values en Consumption values Consumption values The following information is given according to the EU-Ecodesign-Regulation. The values given for programs other than the Eco 40-60 are indicative only and have been determined in accordance with the applicable standard EN60456. Programme Load Pro- Energy Water...
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en Technical specifications Mains voltage 220 - 240 V, 50 Hz Minimum installa- 10 A tion protection Rated power 2300 W Power consumption ¡ Off mode: 0,10 W ¡ Left-on mode: 0,50 W Water pressure ¡ Minimum: 100 kPa (1 bar) ¡ Maximum: 1000 kPa (10 bar) Length of the water in- 150 cm let hose Length of the water...
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Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.