Samsung QN49Q6FNAF Service Manual
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Samsung QN49Q6FNAF Service Manual

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SERVICE
QLED TV
QN**Q6FNAF
QLED TV
Project
QNQ6FS
Chassis : UWY80
Model
: QN49Q6FNAF
QN55Q6FNAF
QN65Q6FNAF
QN75Q6FNAF
QN82Q6FNAF
Manual
1. Precautions
2. Product specifications
3. Disassembly and Reassembly
4. Troubleshooting
5. Wiring Diagram
Contents

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Summary of Contents for Samsung QN49Q6FNAF

  • Page 1 QLED TV Project QNQ6FS Chassis : UWY80 Model : QN49Q6FNAF QN55Q6FNAF QN65Q6FNAF QN75Q6FNAF QN82Q6FNAF SERVICE Manual QLED TV Contents 1. Precautions 2. Product specifications 3. Disassembly and Reassembly 4. Troubleshooting 5. Wiring Diagram QN**Q6FNAF...

  • Page 2: Table Of Contents

    2-3. Accessories ..........................2-26 2-4. Viewing the Functions ......................2-27 Concept ......................2-27 2-4-1. 2018' 2-4-2. Quick Guides ........................2-30 2-4-3. The Samsung Smart Remote ..................2-34 3. Disassembly and Reassemble ..................3-1 3-1. Disassembly ..........................3-1 4. Troubleshooting ......................4-1 4-1. Power ............................. 4-1 4-1-1.
  • Page 3 4-9. AV Control Tabe ......................... 4-51 4-10. Updating the TV’s Software ....................4-58 4-10-1. Updating the TV’s software to the latest version ...........4-58 4-10-2. Updating the TV automatically .................4-58 5. Wiring Diagram ........................ 5-1 5-1. Wiring Diagram ..........................5-1 5-2. Connector .............................5-6 5-2-1.
  • Page 4 This Service Manual is a property of Samsung Electronics Co.,Ltd. © 2018 Samsung Electronics Co.,Ltd. Any unauthorized use of Manual can be punished under applicable All rights reserved. International and/or domestic law. Printed in Korea...

  • Page 5: Precautions

    1. Precautions 1. Precautions 1-1. Safety Precautions Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as electrical shock. 1-1-1. Warnings For continued safety, do not attempt to modify the circuit board. Disconnect the AC power and DC power jack before servicing.

  • Page 6: Product Safety Notices

    1. Precautions 1-1-4. Product Safety Notices Some electrical and mechanical parts have special safetyrelated characteristics which are often not evident from visual inspection. The protection they give may not be obtained by replacing them with components rated for higher voltage, wattage, etc. Parts that have special safety characteristics are identified by on schematics and parts lists.

  • Page 7: Servicing Precautions

    1. Precautions 1-2. Servicing Precautions An electrolytic capacitor installed with the wrong polarity might explode. WARNING Before servicing units covered by this service manual, read and follow the Safety Precautions section of this manual. CAUTION If unforeseen circumstances create conflict between the following servicing precautions and any of the safety precautions, always follow the safety precautions.

  • Page 8: Static Electricity Precautions

    1. Precautions 1-3. Static Electricity Precautions Some semiconductor (solid state) devices can be easily damaged by static electricity. Such components are commonly called Electrostatically Sensitive Devices (ESD). Examples of typical ESD are integrated circuits and some field-effect transistors. The following techniques will reduce the incidence of component damage caused by static electricity. Immediately before handling any semiconductor components or assemblies, drain the electrostatic charge from your body by touching a known earth ground.

  • Page 9: Installation Precautions

    1. Precautions 1-4. Installation Precautions For safety reasons, more than a people are required for carrying the product. Keep the power cord away from any heat emitting devices, as a melted covering may cause fire or electric shock. Do not place the product in areas with poor ventilation such as a bookshelf or closet. The increased internal temperature may cause fire.

  • Page 10: Product Specifications

    2. Product specifications 2. Product Specifications 2-1. Product information Model QN**Q6FNAF Front View * W : Width H : High D : Depth Detail View Color Front : ECLIPSE SILVER / Stand : ECLIPSE SILVER / Deco : ECLIPSE SILVER Body 43.0 x 25.0 x 2.2 inches (1092.7 x 634.6 x 54.9 mm) 49"...
  • Page 11 2. Product specifications Model QN**Q6FNAF Without Stand 29.5 lbs (13.4 kg) 49" With Stand 30.6 lbs (13.9 kg) Without Stand 37.9 lbs (17.2 kg) 55" With Stand 39.0 lbs (17.7 kg) Without Stand 53.4 lbs (24.2 kg) Weight 65" With Stand 54.7 lbs (24.8 kg) Without Stand 79.4 lbs (36.0 kg)

  • Page 12: Product Specification

    2. Product specifications 2-2. Product specification NOTE Design and specifications are subject to change without prior notice. Last Update Date : 2018.03.15 Item QN49Q6FNAFXZA General Information Product QLED Cabinet Basic Code Q49NS1 Series Country UNITED STATES Tools Support Platform(TV) SoC | Kant-M2 Display Inch Real Inch...
  • Page 13 Mobile to TV - Mirroring, DLNA 360 Video Player 360 Camera Support Together play Easy Setup App Casting Wireless TV On - Samsung WOL Wired TV On - Samsung WOL Bluetooth Low Energy WiFi Direct TV Sound to Mobile Sound Mirroring...
  • Page 14 2. Product specifications Item QN49Q6FNAFXZA Localization Dongle Compatibility (3G / LTE / WiFi) Analog Clean View Senior mode Clean View Family TV 2.0 Local Cinema Mode Triple Protection Feature Art Mode (The Frame) Motion Detection (The Frame) Ambient Mode IMAX Instant On Processor Quad-Core...
  • Page 15 2 Tuner CI (Common Interface) Data Broadcasting ATV Sound System Tuner Vendor & Model CNXG(Xuguang) | GVTH-7A21 TV Key Core Component DDR SDRAM Samsung Flash Memory EMMC | 8GB Serial Flash Memory WINBOND HDMI Switch Display Device Vender Connectivity HDMI...
  • Page 16 2. Product specifications Item QN49Q6FNAFXZA Connectivity D-Sub Resolution N/A | N/A HDMI A / Return Ch. Support HDMI Quick Switch Wireless LAN Adapter Support Wireless LAN Built-in Anynet+ (HDMI-CEC) Design Design Slim Design Bezel Type 3 Bezel-less Slim Type Slim Front Color Eclipse Silver Light Effect (Deco)
  • Page 17 2. Product specifications Item QN55Q6FNAFXZA Display 10bit Support Ultra Black Video Picture Engine Q Engine Motion Rate PQI (Picture Quality Index) 2800 HDR (High Dynamic Range) Q HDR Elite HDR10+ HLG (Hybrid Log Gamma) Contrast Q Constrast Color Q Color Viewing Angle Wide Viewing Angle Micro Dimming...
  • Page 18 Mobile to TV - Mirroring, DLNA 360 Video Player 360 Camera Support Together play Easy Setup App Casting Wireless TV On - Samsung WOL Wired TV On - Samsung WOL Bluetooth Low Energy WiFi Direct TV Sound to Mobile Sound Mirroring...
  • Page 19 2 Tuner CI (Common Interface) Data Broadcasting ATV Sound System Tuner Vendor & Model CNXG(Xuguang) | GVTH-7A21 TV Key Core Component DDR SDRAM Samsung Flash Memory EMMC | 8GB Serial Flash Memory WINBOND HDMI Switch Display Device Vender Connectivity HDMI...
  • Page 20 2. Product specifications Item QN55Q6FNAFXZA Connectivity Resolution 3840 x 2160 DVI Support Port MHL Support Port Port 1 Type Port 2 Type Port 3 Type Port 4 Type Port 5 Type Component In (Y/Pb/Pr) Composite In (AV) Ethernet (LAN) Audio Out (Mini Jack / LR) Digital Audio Out (Optical) RF In (Terrestrial / Cable input / Satellite 1/1(Common Use for Terrestrial)/0...
  • Page 21 2. Product specifications Item QN55Q6FNAFXZA Power Power Consumption (Stand-by) (W) Power Consumption (Typical) Peak Luminance Ratio (%) Yearly Power Consumption (EU standard) (kWh) AC Input Power Freq. (Hz) 50/60Hz SMPS/IP Board SoluM Last Update Date : 2018.03.15 Item QN65Q6FNAFXZA General Information Product QLED Cabinet Basic Code...
  • Page 22 TV to Mobile - Mirroring Mobile to TV - Mirroring, DLNA 360 Video Player 360 Camera Support Together play Easy Setup App Casting Wireless TV On - Samsung WOL Wired TV On - Samsung WOL Bluetooth Low Energy WiFi Direct 2-13...
  • Page 23 2. Product specifications Item QN65Q6FNAFXZA Smart Feature TV Sound to Mobile Sound Mirroring Localization S-Share Dongle Compatibility (3G / LTE / WiFi) Analog Clean View Senior mode Clean View Family TV 2.0 Local Cinema Mode Triple Protection Feature Art Mode (The Frame) Motion Detection (The Frame) Ambient Mode IMAX...
  • Page 24 2 Tuner CI (Common Interface) Data Broadcasting ATV Sound System Tuner Vendor & Model CNXG(Xuguang) | GVTH-7A21 TV Key Core Component DDR SDRAM Samsung Flash Memory EMMC | 8GB Serial Flash Memory WINBOND HDMI Switch Display Device Vender Connectivity HDMI...
  • Page 25 2. Product specifications Item QN65Q6FNAFXZA Connectivity Monitor Output Resolution D-Sub Resolution N/A | N/A HDMI A / Return Ch. Support HDMI Quick Switch Wireless LAN Adapter Support Wireless LAN Built-in Anynet+ (HDMI-CEC) Design Design Slim Design Bezel Type 3 Bezel-less Slim Type Slim Front Color...
  • Page 26 2. Product specifications Item QN75Q6FNAFXZA Display Real cm Resolution 3,840 x 2,160 Screen Curvature 10bit Support Ultra Black Video Picture Engine Q Engine Motion Rate PQI (Picture Quality Index) 2800 HDR (High Dynamic Range) Q HDR Elite HDR10+ HLG (Hybrid Log Gamma) Contrast Q Constrast Color...
  • Page 27 Mobile to TV - Mirroring, DLNA 360 Video Player 360 Camera Support Together play Easy Setup App Casting Wireless TV On - Samsung WOL Wired TV On - Samsung WOL Bluetooth Low Energy WiFi Direct TV Sound to Mobile Sound Mirroring...
  • Page 28 Digital Broadcasting ATSC/ClearQAM DTV Sound System Dolby Analog Tuner Analog Tuner Type NTSC 3.58,NTSC 4.43, VIT 2 Tuner CI (Common Interface) Data Broadcasting ATV Sound System Tuner Vendor & Model CNXG(Xuguang) | GVTH-7A21 TV Key Core Component DDR SDRAM Samsung 2-19...
  • Page 29 2. Product specifications Item QN75Q6FNAFXZA Core Component Flash Memory EMMC | 8GB Serial Flash Memory WINBOND HDMI Switch Display Device Vender Connectivity HDMI Resolution 3840 x 2160 DVI Support Port MHL Support Port Port 1 Type Port 2 Type Port 3 Type Port 4 Type Port 5 Type Component In (Y/Pb/Pr)
  • Page 30 2. Product specifications Item QN75Q6FNAFXZA Energy Efficiency Class Eco Sensor Power Power Supply (V) AC110-120V 50/60Hz Power Consumption (Max) (W) Power Consumption (Energy Saving Mode) Power Consumption (Stand-by) (W) Power Consumption (Typical) Peak Luminance Ratio (%) Yearly Power Consumption (EU standard) (kWh) AC Input Power Freq.
  • Page 31 2. Product specifications Item QN82Q6FNAFXZA Video Auto Depth Enhancer Contrast Enhancer Auto Motion Plus Film Mode Picture HDMI Black Level Response Time Viewing Angle (H/V) 89/89 Natural Mode Support Audio Dolby Digital Plus DTS Codec Harman Sound Hole Array Speaker Sound Output (RMS) Speaker Type 2.1CH...
  • Page 32 2. Product specifications Item QN82Q6FNAFXZA Smart Feature App Casting Wireless TV On - Samsung WOL Wired TV On - Samsung WOL Bluetooth Low Energy WiFi Direct TV Sound to Mobile Sound Mirroring Localization S-Share Dongle Compatibility (3G / LTE / WiFi)
  • Page 33 2 Tuner CI (Common Interface) Data Broadcasting ATV Sound System Tuner Vendor & Model CNXG(Xuguang) | GVTH-7A21 TV Key Core Component DDR SDRAM Samsung Flash Memory EMMC | 8GB Serial Flash Memory WINBOND HDMI Switch Display Device Vender Connectivity HDMI...
  • Page 34 2. Product specifications Item QN82Q6FNAFXZA Connectivity Digital Audio Out (Optical) RF In (Terrestrial / Cable input / Satellite 1/1(Common Use for Terrestrial)/0 Input) Ex-Link ( RS-232C ) CI Slot Monitor Output Resolution D-Sub Resolution N/A | N/A HDMI A / Return Ch. Support HDMI Quick Switch Wireless LAN Adapter Support Wireless LAN Built-in...

  • Page 35: Accessories

    The provided accessories may vary depending on the model. Product Code. No Product Code. No 49" : 3903-001117 55" : 3903-001117 • Samsung Smart Remote BN59-01298H • Power Cord 65" : 3903-001117 75" : 3903-001132 82" : 3903-001132 49" : BN68-09046F 55"...

  • Page 36: Viewing The Functions

    2. Product specifications 2-4. Viewing the Functions 2-4-1. 2018' Concept An intelligent way to enjoy the smart TV „ Get to your entertainment the faster, easier, and intelligent way. A personal assistant that has you covered, a remote to control all, and a simple hub to control all devices. Search less, and watch more. Enjoying TV has never been this easy. Bixby on TV „...
  • Page 37 2. Product specifications One Remote Control „ Easily control all connected devices and content with just One Remote Control. It also has an auto detection feature, which automatically connects and labels all connected devices. Easy to find, easy to use. Just one remote control. NOTE •...
  • Page 38 2. Product specifications SmartThings „ Keep your smart devices connected. SmartThings enables TV to connect various your smart home devices, from fridge to mobile, for seamless interaction. NOTE • SmartThings compatible devices may vary by region. • This function may differ by mobile and OS(Operation System). •...

  • Page 39: Quick Guides

    Connect the Samsung Smart Remote to your TV to operate the TV. When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung Smart Remote does not pair to the TV automatically, point it at the remote control sensor of the TV, and then press and hold the buttons simultaneously for 3 seconds or more.
  • Page 40 2. Product specifications Using Smart Hub „ Connect to Smart Hub for apps, games, movies, and more. Enjoy the multiple functions provided by Smart Hub simultaneously on a single screen. NOTE • The image on your TV may differ from the image above depending on your model and geographical area. When you press the button on your remote control, you can use the following functions and features.
  • Page 41 TV is turned off, the TV turns on in Ambient Mode. • If you use a remote control other than the Samsung TV remote control, there may be restrictions to entering Ambient Mode. Universal Guide Universal Guide is an app that allows you to search for and enjoy content such as TV shows, dramas, movies, sports broadcasts, and music being provided by other apps.
  • Page 42 2. Product specifications Using Bixby „ Speak into the microphone on your Samsung Smart Remote to control your TV. NOTE • This function may not be supported depending on the model or geographical area. • The supported language may differ depending on the geographical area.

  • Page 43: The Samsung Smart Remote

    About the Buttons on the Samsung Smart Remote • The images, buttons, and functions of the Samsung Smart Remote may differ depending on the model. The images, buttons, and functions of the Samsung Smart Remote may differ depending on the model.
  • Page 44 Pairing the TV to the Samsung Smart Remote Pairing the TV to the Samsung Smart Remote When you turn on the TV for the first time, the Samsung Smart Remote pairs When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically.

  • Page 45: Disassembly And Reassemble

    This section of the service manual describes the disassembly and reassembly procedures for the LED TV. Disconnect the LED TV from the power source before disassembly. Follow these directions carefully. Use the Samsung Open Jig and Cushion to remove the Rear Cover. • Open Jig Tool, Protection Cushion (curved models Only)
  • Page 46 3. Disassembly and Reassemble Description & Screws Picture Description Use Open Jig to release tape in corners and Jig Direction all clips as indicated in red on sides and top & bottom. Gently lift up the Rear Cover starting at the top being careful of function assembly at the bottom.
  • Page 47 3. Disassembly and Reassemble Description & Screws Picture Description • 65" Top Corner : 2 point (Snap Hook) : 12 point Locking Side AV : 1 Point Locking Bottom : 8 point Locking • 75" Top Corner : 2 point (Snap Hook) : 12 point Locking Side AV : 1 Point Locking...
  • Page 48 3. Disassembly and Reassemble Description & Screws Picture Description Remove the ASSY SPEAKER P-FRONT. • ASSY SPEAKER P-FRONT Cable ASSY SPEAKER P-FRONT Cable • : Assy SPK to Panel Hole 4 Points ASSY SPEAKER P-FRONT <Hole 4 Points> Remove the NETWORK. NETWORK Cable •...
  • Page 49 3. Disassembly and Reassemble Description & Screws Picture Description Remove the ASSY BOARD P-FUNCTION ONE ASSY BOARD P-FUNCTION ONE KEY Cable KEY. • ASSY BOARD P-FUNCTION ONE KEY Cable ASSY BOARD P-FUNCTION ONE KEY LEAD CONNECTOR-POWER Cables Remove the Cables. •...
  • Page 50 3. Disassembly and Reassemble Description & Screws Picture Description Remove the DC VSS-PD BOARD. (Decomposition Measurement point order : • 49" / 55" / 65" • Gently lift up (Top Left corner) to release the lock and Slide Board to the Right. Locking Locking Fixing Hole...
  • Page 51 3. Disassembly and Reassemble Description & Screws Picture Description Remove the DC VSS-PD BOARD. (Decomposition Measurement point order : • 75" • Gently lift up (Top Left corner) to release the lock and Slide Board to the Right. Locking Fixing Hole NOTE Before Removing SMPS Board •...
  • Page 52 3. Disassembly and Reassemble Description & Screws Picture Description Remove the DC VSS-PD BOARD. (Decomposition Measurement point order : • 82" • Gently lift up (Top Left corner) to release the lock and Slide Board to the Right. Locking Fixing Hole NOTE Before Removing SMPS Board Slide to the right to release the board...

  • Page 53: Troubleshooting

    4. Troubleshooting 4. Troubleshooting 4-1. Power 4-1-1. TV POWER STANDBY • 49 / 55 / 65 inches CNM801 Main Connector (POWER) CNL801 LED Connector FUSE CNM801 (MAIN Connector) 1-wire PWM A13V A13V OVD LEVEL FAIL DETECT ANA-DIM A13V OD ON/OFF A13V BLU_ON/OFF A13V 16 Power ON/OFF 17 A13V CNL801 (LED Connector)
  • Page 54 4. Troubleshooting TV in Standby Standby LED Indicator If Not Lit: AC 120Vac Line If missing: 120Vac Source/Power Cord If OK: Resistance on OC SMPS FUSE after first removing AC power cord. If fuss are open : replace SMPS If fus are OK: Standby : A13V (Always On) to Main Board. If any missing remove the SMPS connector to the Main Board. Standby A13V again. • If OK replace the Main Board. • If still missing replace SMPS. 4-2...
  • Page 55 4. Troubleshooting • 75 inches CNM801 Main Connector (POWER) CNL801 LED Connector FUSE CNM801 (MAIN Connector) 1-wire PWM A13V A13V OVD LEVEL FAIL DETECT ANA-DIM A13V OD ON/OFF A13V BLU_ON/OFF A13V 16 Power ON/OFF 17 A13V CNL801 (LED Connector) TV in Standby Standby LED Indicator If Not Lit: AC 120Vac Line If missing: 120Vac Source/Power Cord If OK: Resistance on OC SMPS FUSE after first removing AC power cord.
  • Page 56 4. Troubleshooting • 82 inches CNM803 Main Connector (POWER) CNT804 T-Con Board CNL801 LED Connector FUSE CNM803 (MAIN Connector) 1-wire PWM A13V A13V OVD LEVEL FAIL DETECT ANA-DIM A13V OD ON/OFF A13V BLU_ON/OFF A13V 16 Power ON/OFF 17 A13V CNT804 (T-Con Board) A13V_TCON A13V_TCON A13V_TCON A13V_TCON A13V_TCON CNL801 (LED Connector) 4-4...
  • Page 57 4. Troubleshooting TV in Standby Standby LED Indicator If Not Lit: AC 120Vac Line If missing: 120Vac Source/Power Cord If OK: Resistance on OC SMPS FUSE after first removing AC power cord. If fuss are open : replace SMPS If fus are OK: Standby : A13V (Always On) to Main Board. If any missing remove the SMPS connector to the Main Board. Standby A13V again. • If OK replace the Main Board. • If still missing replace SMPS.

  • Page 58: Tv Power On Sequence

    4. Troubleshooting 4-1-2. TV POWER ON SEQUENCE • 49 / 55 / 65 inches CNM801 Main Connector (POWER) CNM801 (MAIN Connector) 1-wire PWM A13V A13V OVD LEVEL FAIL DETECT ANA-DIM A13V OD ON/OFF A13V BLU_ON/OFF A13V 16 Power ON/OFF 17 A13V Backlight Power Power TV On POWER ON .2Vdc (when off) changes to 3.3Vdc (on) NOTE •...
  • Page 59 4. Troubleshooting If still wrong voltage replace SMPS OVD_LEVEL (Over Voltage Detect) 3.3Vdc : Operating Normal If 0V or changing, an SMPS or Panel error exists. Perform Backlight Test. Backlight On/Off : 0V Off to 4.4Vdc ON • If missing or error : Replace Main Board.
  • Page 60 4. Troubleshooting • 75 inches CNM801 Main Connector (POWER) CNM801 (MAIN Connector) 1-wire PWM A13V A13V OVD LEVEL FAIL DETECT ANA-DIM A13V OD ON/OFF A13V BLU_ON/OFF A13V 16 Power ON/OFF 17 A13V Backlight Power Power TV On POWER ON .2Vdc (when off) changes to 3.3Vdc (on) NOTE • Will stay On for short time when powered off. If voltage error or no change: Jog Function Control Test If OK replace Main Board All A13V supplies for approx. 12.7VDC See (SMPS label for approx. STBY and On voltage) If any wrong voltages, remove SMPS connector to Main Board All...
  • Page 61 4. Troubleshooting • 82 inches CNM803 Main Connector (POWER) CNM803 (MAIN Connector) 1-wire PWM A13V A13V OVD LEVEL FAIL DETECT ANA-DIM A13V OD ON/OFF A13V BLU_ON/OFF A13V 16 Power ON/OFF 17 A13V Backlight Power Power TV On POWER ON .2Vdc (when off) changes to 3.3Vdc (on) NOTE • Will stay On for short time when powered off. If voltage error or no change: Jog Function Control Test If OK replace Main Board All A13V supplies for approx. 12.7VDC See (SMPS label for approx. STBY and On voltage) If any wrong voltages, remove SMPS connector to Main Board All...

  • Page 62: Smps / Panel Backlight (Parallel Wired Smps Panel Connections)

    4. Troubleshooting 4-1-3. SMPS / PANEL BACKLIGHT (Parallel Wired SMPS Panel Connections) • 49 / 55 / 65 inches CNL801 LED Connector <SMPS> • 75 inches CNL801 LED Connector <SMPS> CNL801 (LED Connector) 4-10...
  • Page 63 4. Troubleshooting • 82 inches CNL801 LED Connector <SMPS> CNL801 (LED Connector) 4-11...
  • Page 64 4. Troubleshooting Activate Backlights Test : Disconnect Lead Cable from Main to Power Supply. TV Screen for active backlight LEDs. If No BACKLIGHTS Minus (Control) pins & Plus (Supply) pins voltages on the Panel Connector. ( with fine test probe on left side of connector only for safety) • If no pin voltages replace SMPS. If BACKLIGHTS ON BUT PANEL SECTION(S) OFF The Supply Drive ( +) pins and (-) pins. All should measure same. • If a Minus (-) pin measures low (near 0 volts), a string(s) of LEDs are likely open. • Replace Panel. • If a (+) pin measures low voltage and it’s minus pin is low but not 0V.

  • Page 65: Additional Option Backlight Test

    4. Troubleshooting 4-1-4. Additional Option Backlight Test • 49 / 55 / 65 / 75 / 82 inches Activate Backlights Test : Disconnect Lead Cable from Main to Power Supply. TV Screen for active backlight LEDs. Locate LED 1 through LED 6 Diodes on SMPS Check each stripe side of Diode for approx 130Vdc (LED Drive) Check other side of Diode for approx 50Vdc (LED Control) • If any have low or missing 130V LED Drive check SMPS. • If any have near 0V LED Control and 130V LED Drive is OK, Replace defective Panel Reconnect SMPS to Main/T-Con to Operate TV Normally...

  • Page 66: Function Control Test

    4. Troubleshooting 4-1-5. FUNCTION Control Test CN1601_NQ8 (FUNCTION & IR) CN1601_NQ8 A3.3V_PW IRB_SCL_I2C IRB_SDA_I2C KEY_INPUT1 KEY_INPUT2 LED_STB_OUT LED Status / Function Switch A3.3V_PW <FUNCTION> TV in Standby Check Status. LED is OFF LED 1.7Vdc (pin 8) and VCC for 3.3Vdc (pin 3) • If missing suspect Function Assy/Cable/Main board. LED is ON Switch Operation activates on screen display. [On Screen Selections with Function Control] • If missing: Key_Input 1 Pin 6 change to 0V with a command. • If wrong voltage or no change: Switch for stuck or miss-operation. Check IR operation with Standard Remote command changes.

  • Page 67: Video

    4. Troubleshooting 4-2. Video 4-2-1. Customer Picture Test MAIN/TCON BOARD „ Main Section Pre-FRC (T-CON) Post FRC (T-CON) Results Problem Picture Test Do you still see the problem in the test photo? Show Again • Check Signal Source Picture Test and other inputs If the Self Diagnosis Picture Test is OK, your TV may not have a problem. Please follow steps Pass Pass Pass below: - Check your external devices and connections. - Try picture reset by selecting Menu > Picture > Reset Picture. - Update to the latest software version by selecting Menu > Support > Software Update. • Replace Main/T-CON Picture Test Board Fail Pass...

  • Page 68: Check Test Patterns

    4. Troubleshooting 4-2-2. Check Test Patterns • ENTER : Factory mode Test Pattern £ £ Main Board KANT-M2 Scaler Pattern / US Post Pattern FRC Pre Test Pattern FRC Post Test Pattern T-CON SoC TCON Test Pattern [Factory Mode] Verify " Scaler Pattern" and "US Post Pattern" Verify "...

  • Page 69: Main/T-Con Board

    4. Troubleshooting 4-2-3. MAIN/T-CON BOARD • Main Section PRE FRC Section POST FRC Section T-CONSection £ PANEL £ £ £ Main Section „ Customer Picture Test 1 Mute > 1 > 4 > 7 > Mute Video Operation Generated on Main Section. • If OK: Source & Input Cables Other inputs •...
  • Page 70 4. Troubleshooting POST FRC Section „ Customer Picture Test 3 Video Operation Generated at Post FRC Section. • If OK: Replace Main/T-Con Board • If Noisy: Mute £ 3 £ 6 £ 9 £ Mute T-CON Section „ Mute > 3 > 6 > 9 > Mute [May not be available for Larger models over 70 inches.] Video Operation Generated at T-CON Section.
  • Page 71 4. Troubleshooting PANEL „ • Check Panel If Noisy Video: Soc T-CON Pattern in Factory Mode • Use type of Noise observed (Bars, single lines, video distortion, etc to help.) • If noise is only on one half of screen check / swap panel cables. • Verify Defective Panel Cables, TV Main/T-CON Board or Panel. 4-19...

  • Page 72: Audio

    4. Troubleshooting 4-3. Audio • Source (One Connect Mini) Main Board Speakers £ £ Source (One Connect Mini) „ • No TV Sound Menu £ Audio £ Speaker Settings set to TV Speaker • Noisy / Distorted TV Audio Customer Menu £ Support £ Sound Test • If Sound Test FAILS : (Missing / Noisy Audio) Speakers (compare resistance/quality) •...

  • Page 73: Network

    4. Troubleshooting 4-4. Network <TV> <Router> <Internet> TV to Router " Failure" „ Check Network Status Check Network Status (TV Router Internet) Wired & Wireless MAC Address in Customer Support Menu. • No Wired MAC Address : Replace Main Board. • No Wireless MAC Address Module cabling & voltages from Main Board. • If operating voltages are OK but signal missing. Replace WiFi Module (WiFi/Bluetooth Module).

  • Page 74: Smart Hub

    4. Troubleshooting 4-5. Smart Hub • Network Test/Gateway Test DNS Test ISP Blocking Samsung Server Test Samsung Apps Test £ £ £ £ <TV> <Router> <Internet> <Samsung Server> Go to Menu Support Self Diagnosis Smart Hub Connection Test £ £ £ Network / Gateway „...
  • Page 75 4. Troubleshooting For Netflix Operation/Connection Issues: Check Certificate & Netflix ESN Status in Factory Mode. • If Certificate and ESN exists, " CO", "NfO", change the DNS to 8.8.8.8 • If Certificate is missing, " C/" replace the TV’s Main Board. • If ESN number is missing: NF/ do not replace the Main Board. Reset TV Clock and check for correct Time & Date. Netflix relies on correct settings. Reset Smart Hub. / Reset Apps In Factory Mode. For Streaming Issues: • Go to TV Web Browser / Go to speedof.me / testmy.net Check Speed for at least 5 Mbps(HD streaming) / 25 Mbps (4K Streaming). Check Latency for less than 50ms. 4-23...

  • Page 76: Bluetooth / Wifi Module

    4. Troubleshooting 4-6. Bluetooth / WiFi Module Pin 1 Pin 16 Pin Description „ Pins Name Interface Description Standby Power ON BT_RESET Digital BT Block Reset 3.3 Vdc 3.3 Vdc BT_POWER DET Digital BT power detect 3.3 Vdc BT_WAKE_UP Digital BT host wake up 3.3 Vdc 3.3 Vdc Analog Ground BT_USB DM Digital BT USB interface negative 0.7V eff.dc BT Sig (DM) 4V p-p BT_USB DP Digital BT USB interface positive 2.5V eff.dc BT...
  • Page 77 4. Troubleshooting About This TV < - Wired MAC Address : xx:xx:xx:xx:xx:xx Missing or Error : Replace Main Board. - Wireless MAC Address : xx:xx:xx:xx:xx:xx - Bluetooth Address : xx:xx:xx:xx:xx:xx Go to Menu Support About This TV £ £ Wireless MAC Address Bluetooth Address • Bluetooth Address or Wireless MAC Address are missing or errors exist. CHECKBT & Wi-Fi Connector Voltages.

  • Page 78: Factory Mode

    4. Troubleshooting 4-7. Factory Mode Setting TV into Factory Mode „ Factory Remote Power TV ON. Select TV Source. Info → Factory. Use MENU for return. Sample Part NO. Samsung IR Remote : AA81-00243A TV Power Standby. Press as follows. • Remote Button NTSC MUTE POWER INFO MENU MUTE POWER Important Items „ • Option (must set Option Bytes when replacing Main Board.) •...
  • Page 79 4. Troubleshooting First Screen Appearing in Factory Mode • Ex. Sample Model 4-27...
  • Page 80 4. Troubleshooting Slide Details • Sample Model : QN65Q6FNAFXZA Testing Items Micom Version Home Updates Exit T-KTM2AKUC-XXXX.XX Sub Micom T-KTM2QINTV-XXXX Option TIZEN-X.X.-MAIN201*-KANT-M2-RELEASE_XXXXXXXX.X Tizen Control (Debug) Debug BT Version BT Version : BLUETOOTH-VER-XXXX E-Manual E-Manual:---- Blaster Version Blaster Version : Not support ADC/WB E-Pop Version E-POP Version : KANTxx-XX.XX.X EDID SUCCESS Advanced HDCP SUCCESS CALIB : AV/COMP/PC/HDMI/ Option : 65A1AU0QN,US, 6FNA,NONE FRC-[KANT-M2 xxx][120Hz][HW:0x0F] DIMMING-[EDGE-xx1][03] TCON Version:[Kant-M2] FW[xxxx] DATA[xxxx] TCON Version:[KANT-N2] FW[xxxx] DATA[xxxx] SPL Flash S/N: xxxxxxxxxxxxxxx Model : QN65Q6FNAF Wired MAC Success...
  • Page 81 4. Troubleshooting £ Test Patterns „ Main Board KANT-M2 Scaler Pattern / US Post Pattern FRC Pre Test Pattern FRC Post Test Pattern T-CON SoC TCON Test Pattern [Factory Mode] Verify " Scaler Pattern" and "US Post Pattern". Scaler Pattern Verify " FRC Pre Test Pattern". US Post Pattern Verify "...
  • Page 82 4. Troubleshooting £ Info £ ER Count „ • WD Count : Watch Dog (Hardware related issue). • AR Count : Auto Reset (software (i.e. Apps) related. important Error Count Status Screen. • Verify each item listed. 4-30...
  • Page 83 4. Troubleshooting Factory Mode £ Control £ EDID „ Remove ALL HDMI connections. Factory Mode → Control → EDID. (→ Enter Key) Option EDID Control Sub Option Debug Hotel Option Shop Option ADC/WB Asia Option Advanced Sound Select EDID/OFF to ON. (→ Right Arrow Key) EDID ON/OFF Select EDID WRITE ALL. (→ Enter Key) EDID WRITE ALL Success Wait to Success. (→ Right Arrow Key) EDID WRITE ALL Wait...

  • Page 84: Factory Mode Adjustments

    4. Troubleshooting 4-8. Factory Mode Adjustments 4-8-1. Entering Factory Mode To enter [ Service Mode] press the remote-control keys in this sequence : With Consumer Remote (IR Remote) Remote Button : NTSC POWER OFF MUTE POWER ON POWER OFF INFO MENU MUTE POWER ON With Factory Remote INFO FACTORY The following screen appears. Please refer to " Detail Factory Option page" for details.

  • Page 85: Detail Factory Option

    4. Troubleshooting 4-8-2. Detail Factory Option NOTE If you replace the main board with new one, please change the factory option as well. The options you must change are "Type". QN49Q6FNAFXZA „ • PANEL / SMPS / MAIN Information Multi BOM FA01 PANEL SMPS MAIN Vendor Vendor SOLUM ASSY ASSY CHASSIS PCB MAIN Code Spec Type Code Spec BN95-04742A CY-QN049HLLV1V/H 49A6AU0QN BN44-00878C L55E7R_NSM BN91-19946D BN94-13027A...
  • Page 86 4. Troubleshooting QN55Q6FNAFXZA „ • PANEL / SMPS / MAIN Information Multi BOM FA01 PANEL SMPS MAIN Vendor Vendor SOLUM ASSY ASSY CHASSIS PCB MAIN Code Spec Type Code Spec BN95-04741A CY-QN055FLLV5V/H 55A1AU0QN BN44-00878C L55E7R_NSM BN91-19947E BN94-13028A • Factory Option Local Set BOM Model Front Color S/W Model...
  • Page 87 4. Troubleshooting QN65Q6FNAFXZA „ • PANEL / SMPS / MAIN Information Multi BOM FA01 PANEL SMPS MAIN Vendor Vendor SOLUM ASSY ASSY CHASSIS PCB MAIN Code Spec Type Code Spec BN95-04738A CY-QN065FLLV5V/H 65A1AU0QN BN44-00878E L65E7NR_NSM BN91-19948A BN94-13029A • Factory Option Local Set BOM Model Front Color S/W Model...
  • Page 88 4. Troubleshooting QN75Q6FNAFXZA „ • PANEL / SMPS / MAIN Information Multi BOM AA01 PANEL SMPS MAIN Vendor AUO Vendor HANSOE ASSY ASSY CHASSIS PCB MAIN Code Spec Type Code Spec BN95-04723A CY-QN075FLAV5V/H 75L1AU0QN BN44-00874D L75E7NR_NHS BN91-19949A BN94-13030A • Factory Option Local Set BOM Model Front Color...
  • Page 89 4. Troubleshooting QN82Q6FNAFXZA „ • PANEL / SMPS / MAIN Information Multi BOM FA01 PANEL SMPS MAIN Vendor SDC Vendor DYREL ASSY ASSY CHASSIS PCB MAIN Code Spec Type Code Spec BN95-04722A QN082FLLV1V/H 82A1AU0QN BN44-00881B L82E7NR_NDY BN91-19950A BN94-13031A • Factory Option Local Set BOM Model Front Color...

  • Page 90: Factory Data

    4. Troubleshooting 4-8-3. Factory Data Option „ Factory Menu Name Data Range Factory Reset Type 49" 49A6AU0QN 55" 55A1AU0QN 65" 65A1AU0QN 75" 75L1AU0QN 82" 82A1AU0QN Local set SW Model QNQ6F BOM Model 6FNA TUNER NTSC, ATSC Ch Table NONE MRT Option Engineer Option Control „...
  • Page 91 4. Troubleshooting Factory Menu Name Data Range Info Link Country None TTX Group UserOSD Visual Test Diable OPTION_SWU RF Remocon Support CDD mode … DPMS Support T-CON Device KANT-M2 RM Server Type Operating LMF LEAVE THRESHOLD LMF TRIM THRESHOLD LMF TERM THRESHOLD EOS Click BP PMS Reset FAnet Thread CI CPLD Version ACM_MC UNIQUE TRIPLET FS_FAV Private Range USE SCSA Support OCM Reboot SPI Protection FKP Server Type Default OCM Support Preloading Support Multitasking Support Browser preloading Support FULL EXT IR Boot Support...
  • Page 92 4. Troubleshooting Factory Menu Name Data Range Power On Menu OSD Operation Music Mode External Source Eco Solution Cloning Shop Option Exhibition Mode Peak Mode Metadata Shopmode Picture Reset Asia Option Unbalance AF Level adjust TX Power Level Mono Last Memory H Shaking Sound High Devi *If the broadcast signal is not good, TV will complement the characteristics of the signal (most use when weak signal comes from the growing area countries) Carrier_Mute *If the noise comes from weakness- electromagnetic field, TV will be set Mute automatically (Only default on in North America) Pilot Level High Thld 0x20h * The High threshold value of stereo signal(If Pilot level is greather than High threshold value, recognize Stereo signal) Pilot Level Low THLD...
  • Page 93 4. Troubleshooting Factory Menu Name Data Range Woofer Check sum 0x0000A273 PEQ Inx PEQ Test Ready Speaker EQ Bottom Checksum NONE Wall Filter Type SRS Tuning Parm SPDIF PCM Gain AudioDock BT Delay 3D_Glass BT delay Mic Scale India Sound Speaker Delay Normal NTV CU Delay NORMAL Lipsync Inx Lipsync Checksum 0x4972 Lipsync USB Test Ready Lipsync BT Checksum 0x0000 TP volume 0xc4h TP Scale 0x6ch TP EQ CheckSum NONE Debug „ Factory Menu Name Data Range Spread Spectrum...
  • Page 94 4. Troubleshooting Factory Menu Name Data Range LVDS SSC ON/OFF LVDS SSC Value AP Vx1 SSC ON/OFF AP Vx1 Value N Vx1 SSC ON/OFF N Vx1 Value FRC Vx1 SSC ON/OFF FRC Vx1 SSC Period FRC Vx1 SSC Modulation FRC LVDS ON/OFF FRC LVDS SSC MFR FRC LVDS SSC MRR FRC DDR SSC ON/OFF FRC DDR SSC Period FRC DDR SSC Modulation ADV7619 Data strength ADV7619 Clock strength ADV7619 H_V_DE strength AP DDR SSC ON/OFF AP DDR SSC Value AP USIT SSC ON/OFF AP USIT SSC Value OCM Vx1 SSC ON/OFF OCM Vx1 SSC Value TCON USIT SSC ON/OFF BYPASS DDR Margin A CTRL_OFFSET_0_3 A CTRL_OFFSET_D B CTRL_OFFSET_0_3 B CTRL_OFFSET_D BT_ON_OFF RF Mute Time 600ms Tuner Margin European specifications...
  • Page 95 4. Troubleshooting Factory Menu Name Data Range FRC VX1 RX EQ SETTING FRC VX1 TX Pre_emphasis setting Netflix OSD Threshold TCON TCON_TEMP READ TEMP LAST 6000 DCC VERSION TCON Demura Bypass TCON FDisplay Panel Code 1 Panel Code 2 Panel Revision Panel Menu Week Panel S/N 1 Panel S/N 2 Panel S/N 3 Panel S/N 4 MPEG Margin H.264 Margin CAM Wait Time Voice Debug Power Management Cert Option Waiting RM_BIST_DTV RM_BIST_ATV RM_BIST_CABLE SerDES Check SerDES Tuner...
  • Page 96 4. Troubleshooting Factory Menu Name Data Range CES Option CES Convergence Option CES ATSC 3_0 CES OOBE MVPD SUPPORT BT DUT BT Throughput Failure Reproduce Module 21_9 L-DETECT STABLE TIME L-DETECT UNSTABLE TIME L-DETECT CAPTION THRESHOLD L-DETECT RAGION THRESHOLD L-DETECT B-LEVEL THRESHOLD L-DETECT USB SUPPORT DB Download MRT Option Dump Failure Picture Data Dump Failure VCONF Dump Failure Read Eco Sensor Data No Signal Power OFF Alert Option...
  • Page 97 4. Troubleshooting Factory Menu Name Data Range HOTPLUG SWITCHING Auto HOT PLUG DURATION 800ms CLK TERM DURATION 300ms HDMI FLT CNT SIG HDMI FLT CND SIG2 HDMI FLT CNT LOS UNSTABLE BAN CNT 1250ms HDMI ROBIN HDMI Callback HDMI CTS Thld HDMI CTS Cnt1 HDMI EQ HDMI Write Type HDMI Switch DVI SET TIME H Write HDMI Sync HDMI 3D DET HOT PLUG OFF HOLD TIME 600ms HDMI MUTE TIME HDMI NFST UNMUTE TIME 800ms HDMI FST UNMUTE TIME REPEA AUDIO PKT HDMI Stable Count HDMI HDCP EN HDMI HDCP EN FLAG POWER ON FLT CNT LOS HDCP UPDATE SPI READY SPI VERSION HdmiRx EQ...
  • Page 98 4. Troubleshooting Factory Menu Name Data Range CI Control Buf ON2 TS Clock delay CPU2 Test Pattern Scaler Pattern US Post Pattern FRC Pre Pattern FRC Post Pattern SOC TCON Pattern SOC TCON Pattern Level FRC OSD Pre Pattern FRC OSD Post Pattern FRC2 Pre Pattern FRC2 Post Pattern SOC TCON2 Pattern SOC TCON2 Pattern Level Upgrade T-CON DATA UPGRADE T-CON FW UPGRADE T-CON CheckSum T-CON2 Usb Download T-CON2 CheckSum PANEL EEPROM UPGRADE PANEL FLASH UPGRADE Logic Usb D/L SUBMICOM UPGRADE * Upgrade Sub-Micom Program SUBMICOM JP USB UPGRADE BT UPGRADE BT FREEPAIRING Function Upgrade FRC3D FW UPGRADE FRC3D SRP UPGRADE FRC3D LD UPGRADE FRC2 3D FW UPGRADE Camera Upgade * Upgarde Camera module(There is upgrade...
  • Page 99 4. Troubleshooting Factory Menu Name Data Range IR Blaster delay time NTV CU UPDATE UD LDC PROFILE UPGRADE Pic Data USB Update Audio Data USB Update Eco Data USB Update CI CPLD Upgrade SC ADK Upgrade Other Setting Delete S/N IPERF Stopped Expert CAL Data Backup … CAL Data Restore MICOM POWER OFF NTV CU FW VER ATV IF AGC SPEED Upgrade UHD OSD Test Main USB Path JackP USB Path Source Direct On/Off Apps Update Auto Power LAST POWER SMCE Control Motor Test Cube Test V APP Picture Direct On/Off SVC Panel ORIGINAL Serial number Writing S/N...
  • Page 100 4. Troubleshooting Factory Menu Name Data Range Comp Calibration PC Calibration HDMI Calibration ADC Result 1st_Y_GH 1st_Y_GL 1st_Cb_BH 1st_Cb_BL 1st_Cr_RH 1st_Cr_RL 2nd_R_L 128 2nd_G_L 128 2nd_B_L 128 2nd_R_H 2nd_G_H 2nd_B_H White Balance R-Offset G-Offset B-Offset R-Gain G-Gain B-Gain WB-W2_R_Offset WB_W2_B_Offset WB_W2_R_Gain WB_W2_B_Gain WB_N_R_Offset WB_N_B_Offset WB_N_R_Gain WB_N_B_Gain MGA On/Off...
  • Page 101 4. Troubleshooting Factory Menu Name Data Range G2_Gain B2_Gain R3_Gain G3_Gain B3_Gain R4_Gain G4_Gain B4_Gain R5_Gain G5_Gain B5_Gain R6_Gain G6_Gain B6_Gain R7_Gain G7_Gain B7_Gain R8_Gain G8_Gain B8_Gain R9_Gain G9_Gain B9_Gain R10_Gain G10_Gain B10_Gain SPI White Balance SPI White Balance On/Off SPI R-Offset SPI G-Offset SPI B-Offset SPI R-Gain SPI G-Gain SPI B-Gain SPI N Rgain...
  • Page 102 4. Troubleshooting Factory Menu Name Data Range SPI N Boffset SPI W2 Rgain SPI W2 Bgain SPI W2 Roffset SPI W2 Boffset SPI MGA WB Data to SPI Advanced „ 4-50...

  • Page 103: Av Control Tabe

    4. Troubleshooting 4-9. AV Control Tabe Control Item Cmd1 Cmd2 Cmd3 Value General Power Power 0x00 0x00 0x00 0x00 0x01 0x02 Volume Direct 0x01 0x00 0x00 (0~100) 0x01 0x00 Down 0x02 0x00 Mute 0x02 0x00 0x00 0x00 Direct 0x04 Continuous 0x03 0x00 0x01 0x00...
  • Page 104 4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value PICTURE BackLight(CellLight) 0~20 0x01 0x00 (0~20) Contrast 0~100 0x02 0x00 (0~100) Brightness 0~100 0x03 0x00 (0~100) Sharpness 0~100 0x04 0x00 (0~100) Color 0~10 0x05 0x00 (0~100) Tint 0x06 0x00 (0~100) Advanced Settings Black Tone 0x07 0x00 0x00...
  • Page 105 4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value PICTURE Advanced Settings Color Space Custom Cyan 0x04 Color Magenta 0x05 Color Space Custom 0~100 0x13 0~100 Color Red Value Color Space Custom 0~100 0x14 0~100 Color Green Value Color Space Custom 0~100 0x15 0~100 Color Blue Value Color Space Custom 0x1c 0x00 Reset LED Motion Plus 0x0a 0x07 0x00 On(Normal) 0x01 Cinema 0x02...
  • Page 106 4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value PICTURE Film Mode Auto2 0x02 Cinema Smooth 0x03 Auto Motion Plus 0x06 0x00 Clear 0x01 Standard 0x02 Smooth 0x03 Custom 0x04 Blur Reduction 0x0b 0x01 value Judder Reduction 0x02 value LED Clear Motion 0x03 0x00 LED Clear Motion 0x01 HDMI1 UHD Color 0x04 0x00 Mode 0x01 HDMI2 UHD Color 0x05...
  • Page 107 4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value PICTURE Screen Adjustment Position Position3 0x02 Position4 0x03 Reset Picture Reset Picture 0x0d 0x0b 0x00 0x00 3D Mode 0x0e 0x0c 0x00 0x00 2D->3D 0x01 Side By Side 0x02 Top Bottom 0x03 Line By Line 0x04 Vertical Line 0x05 Checker BD 0x06 Frame Sequence 0x07 3D → 2D 0x01...
  • Page 108 4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value PICTURE Sound_Select_ 0x01 Channel_Up 0x05 0x00 Channel_Down 0x01 Sound Sound Mode Standard 0x0c 0x00 0x00 0x00 Music 0x01 Movie 0x02 Clear Voice 0x03 Amplify 0x04 Equalizer Balance 0x01 0x00 (0~20) 100hz 0x01 (0~20) 300hz 0x02 (0~20) 1khz...
  • Page 109 4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value Sound TV Installation Type Stand 0x0c 0x00 0x00 Wallmount 0x01 Audio Delay Dealy Value (0~250) 0~250 0x0d 0x00 (0x00~0xFA) Key Generation *Refer for 0x0d 0x00 0x00 Table Show/Hide Control Show 0x0e 0x00 0x00 0x00 Hide 0x01 Power (On/Off) 0xf0 0x00...

  • Page 110: Updating The Tv's Software

    Software Update £ Update Now • Updating from the Internet requires an active Internet connection. Updating through a USB device „ • £ Settings £ Support £ Software Update £ Update Now After downloading the update file from the Samsung website and storing it on a USB device, connect the USB device to the TV to update. • To update using a USB flash drive, download the update package from Samsung.com to your computer. Then, save the update package in the USB device's top-level folder. Otherwise, the TV will not be able to locate the update package. 4-10-2. Updating the TV automatically • £ Settings £ Support £ Software Update £ Auto Update If the TV is connected to the Internet, you can have the TV update its software automatically while you are watching the TV. When the background update is completed, it is applied the next time the TV is turned on.

  • Page 111: Wiring Diagram

    5. Wiring Diagram 5. Wiring Diagram 5-1. Wiring Diagram • 49 / 55 / 65 / 75 inches SMPS MAIN CNM801 CN200_20P CNL801 CN1301_UT CN1300 CN1601_NQ8 CN1403 ACN01_B Speaker BT/WIFI Func on • 49 / 55 / 65 inches...
  • Page 112 5. Wiring Diagram • 75 inches...
  • Page 113 5. Wiring Diagram • 82 inches SMPS MAIN CNM803 CN200_20P CNT804 CN1300 CNL801 TCON CN1601_NQ8 CN1403 ACN01_B BOARD Speaker BT/WIFI Func on • 82 inches...
  • Page 114 5. Wiring Diagram Cables „ • All inches SMPS MAIN CNM801 CN200_20P CNL801 CN1301_UT CN1300 CN1601_NQ8 CN1403 ACN01_B Speaker BT/WIFI Func on Part Name & Connection Part Spec Code No. 49" BN39-02207H 20P/300mm 55" BN39-02207H LEAD CONNECTOR-POWER 65" BN39-02207A SMPS - MAIN 20P/500mm 75"...
  • Page 115 5. Wiring Diagram Part Name & Connection Part Spec Code No. 49" BN96-39821F 96P/L350 55" BN96-39821F FFC CABLE 65" BN96-39820H Main - Source B 96P/L500 75" BN96-39820H 96P/L450 82" BN96-39822F 49" BN39-02211G 55" BN39-02211G 16P/L250 LEAD CONNECTOR-SUB ASSY 65" BN39-02211G Main - WiFi 75"...

  • Page 116: Connector

    5. Wiring Diagram 5-2. Connector 5-2-1. Main Board • All inches CN1402 (USB 1) CN200_20P (POWER) CN1401 (USB 2) OP2053 (OPTICAL) CN2202 (HDMI IN4) CN2201 (HDMI IN3) CN2102 CN1301_UT (HDMI IN2) (USI-T RIGHT) CN2101 (HDMI IN1) CN1502_LAN (LAN) CN2003_EX CN1300 (EX-LINK) (USI-T LEFT) TU2301_US...
  • Page 117 5. Wiring Diagram CN2202 (HDMI IN4) CN2101 (HDMI IN1) HDMI4_RX2+_HDMI HDMI1_RX2+_HDMI HDMI4_RX2-_HDMI HDMI4_RX1+_HDMI HDMI1_RX2-_HDMI HDMI1_RX1+_HDMI HDMI4_RX1-_HDMI HDMI1_RX1-_HDMI HDMI4_RX0+_HDMI HDMI1_RX0+_HDMI HDMI4_RX_CLK+_IN_ HDMI1_RX_CLK+_IN_ HDMI4_RX0-_HDMI 10 HDMI1_RX0-_HDMI 10 HDMI HDMI HDMI4_RX_CLK-_IN_ HDMI1_RX_CLK-_IN_ HDMI HDMI ARC_SINGLE HDMI4_SCL_DDC HDMI4_SDA_DDC HDMI1_SCL_DDC HDMI1_SDA_DDC HDMI4_INS_DET HDMI4_5V_PW HDMI1_INS_DET HDMI1_5V_PW HDMI4_HPD HDMI1_HPD CN2201 (HDMI IN3)
  • Page 118 5. Wiring Diagram ACN01_B (AMP) TWT_R+ TWT_R- MID_R+ MID_R- N.C. N.C. TWT_L+ TWT_L- MID_L+ MID_L- WF_L+ WF_L- N.C. N.C. CN200_20P (POWER) A13V_PW A13V_PW SW_POWER_OUT A13V_PW SW_INVERTER A13V_PW OVD_ONOFF SMPS_FET_FAIL_ ANA_DIMMING DETECT A13V_PW OVD_LEVEL A13V_PW PWM_1WIRE...
  • Page 119 5. Wiring Diagram CN1301_UT (USI-T RIGHT) FB_TRDY_2 N.C. AVDD_17V_PW AVDD_17V_PW AVDD_17V_PW AVDD_17V_PW UH_CELL UL_CELL HAVDD_8.5V_PW LH_CELL LL_CELL VCCB_1.8V_PW VCCA_1.9V_PW PI_DSF_MON PORTNUM N.C. N.C. N.C. SFC1 TX_CH8_A+_USIT TX_CH8_A-_USIT TX_CH8_B+_USIT TX_CH8_B-_USIT TX_CH9_A+_USIT TX_CH9_A-_USIT TX_CH9_B+_USIT TX_CH9_B-_USIT TX_CH10_A+_USIT TX_CH10_A-_USIT TX_CH10_B+_USIT TX_CH10_B-_USIT TX_CH11_A+_USIT TX_CH11_A-_USIT TX_CH11_B+_USIT TX_CH11_B-_USIT TX_CH12_A+_USIT TX_CH12_A-_USIT...
  • Page 120 5. Wiring Diagram CN1300 (USI-T LEFT) FB_TRDY_1 PANEL_3.3V_PW PANEL_3.3V_PW FB_VCOM1_2_CELL VCOM1_CELL VCOM2_CELL VCOM3_CELL VSS_OUT1_CELL VOFF_-11V_PW VGHD_30V_PW CKV1_GOA CKV2_GOA CKV3_GOA CKV4_GOA CKVB1_GOA CKVB2_GOA CKVB3_GOA CKVB4_GOA STVP1_GOA STVP1_GOA ST_GOA 23 DEMURA_SSPFRM_SPI 24 DEMURA_SSPCLK_SPI DEMURA_SSPHOLD_ DEMURA_SSPWP_SPI 27 DEMURA_SSPRXD_SPI 28 DEMURA_SSPTXD_SPI 29 DEMURA_SSPFRM_SPI 30 SFC2 TX_CH0_A+_VX1 TX_CH0_A-_VX1...

  • Page 121: Smps Board

    5. Wiring Diagram 5-2-2. SMPS Board • 49 / 55 / 65 inches CNM801 To Main Board CNL801 5-11...
  • Page 122 5. Wiring Diagram • 75 inches CNM801 To Main Board CNL801 SMPS Board Pin Map „ CNM801 CNL801 1-wire PWM A13V A13V FAIL DETECT FAIL COUNT ANA-DIM A13V OD ON/OFF A13V BLU_ON/OFF A13V Power ON/OFF A13V 5-12...
  • Page 123 5. Wiring Diagram • 82 inches CNM803 To Main Board CNL801 SMPS Board Pin Map „ CNM803 CNL801 1-wire PWM A13V A13V OD LEVEL FAIL COUNT ANA-DIM A13V OD ON/OFF A13V BLU_On/Off A13V Power On/Off A13V 5-13...
  • Page 124 Model Panel P/N Type Front Color S/W Model Version QN49Q6FNAFXZA BN95-04742A 49A6AU0QN 6FNA Q-F-NQ6-49 QNQ6F FA01 QN55Q6FNAFXZA BN95-04741A 55A1AU0QN 6FNA Q-F-NQ6-55 QNQ6F FA01 QN55Q75CNFXZA BN95-04906B 55L1MU8XN 75CN Q-F-NQ6-65 QNQ75C AA01 QN55Q75FNFXZA BN95-04911B 55L1MU7QN 75FN Q-F-NQ75-55 QNQ75F AA01 QN55Q7CNAFXZA BN95-04704A 55L1QU8XN 7CNA Q-C-NQ8-55 QNQ7C...
  • Page 125 Model Panel P/N Type Front Color S/W Model Version UN55NU7100FXZA BN95-04768A 55L6AU0NN 7100 U-F-NU71-55 UNU7100 AA02 UN55NU710DFXZA BN95-04767A 55A6AU0NN 710D U-F-NU7B-55 UNU710D FA01 UN55NU710DFXZA BN95-04768A 55L6AU0NN 710D U-F-NU7B-55 UNU710D AA02 UN55NU7200FXZA BN95-04767C 55A6AU0NN 7200 U-F-NU71-55 UNU7100 FA01 UN55NU7200FXZA BN95-04768B 55L6AU0NN 7200 U-F-NU71-55 UNU7100...

  • Page 126: Annex. Exploded View & Part List [Qn49Q6Fnafxza Fa01]

    ANNEX. Exploded View & Part List ANNEX. Exploded View & Part List [QN65Q6FNAFXZA FA01] 1-1. Exploded View 1-1-1. Parts List Code No. Description & Specification Q’ty SA/SNA Remark BN95-04738A PRODUCT LCD-SDC; CY-QN065FLLV5V/H,Q6F,Bas BN63-17513A COVER-TERMINAL SIDE; 65UNU8000F,HIPS,HB,B BN94-13029A ASSY PCB MAIN; QNQ6FS BN44-00878E DC VSS-PD BOARD;...

  • Page 127: Electrical Parts List

    ANNEX. Exploded View & Part List 2-1. Electrical Parts List Service Bom (SA: SERVICE AVAILABLE, SNA: SERVICE NOT AVAILABLE) Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark QN65Q6FNAFXZA (FA01) R001A BN90-09673L ASSY COVER REAR;QNQ6FS R001A BN96-45723L ASSY COVER P-REAR;65QNQ6FS,PC+ABS+ED20%, R001 BN63-17444D COVER-REAR;65QNQ6FS,PC+ABS+ED20%,V-1,BK0...
  • Page 128 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 BN46-00109H KEY CODE-CERTIFICATION;MAC,TV/AV,General ...4 BN46-00110P KEY CODE-CERTIFICATION;MIRACAST(HDCP2.2) ...4 BN46-00771A KEY CODE-CERTIFICATION;KANT-M2,Nagra CSC BN97-14339A ASSY SMD;QNQ6FS ...4 0202-001976 SOLDER-CREAM;LST-309M-K21,D20~38um,96.5S ...4 DS01A 0401-001056 DIODE-SWITCHING;MMBD4148SE,100V,200mA,SO ...4 0403-001783 DIODE-ZENER;BZB84-C6V2,5.8~6.6V,300mW,SO...

  • Page 129: Annex. Exploded View & Part List [Qn75Q6Fnafxza Aa01]

    ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 1405-001232 VARISTOR;6.4V,5.6VDC,30A,1608,TP,19V,200 ...4 1405-001271 VARISTOR;35V,20VDC,5A,1005,TP,100V,10pF ...4 1405-001381 VARISTOR;11V,8VDC,30A,1608,TP,25V,500pF ...4 1405-001382 VARISTOR;24.5V,16VDC,120A,2012,TP,42V,40 ...4 2007-000052 R-CHIP;10Kohm,1%,1/10W,TP,1608 ...4 2007-000066 R-CHIP;20Kohm,1%,1/10W,TP,1608 ...4 2007-000070 R-CHIP;0ohm,5%,1/10W,TP,1608 ...4 2007-000170 R-CHIP;1Mohm,5%,1/16W,TP,1005 ...4 2007-000171...
  • Page 130 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 2007-007767 R-CHIP;200ohm,1%,1/16W,TP,1005 ...4 2007-007798 R-CHIP;10ohm,1%,1/16W,TP,1005,T0.35 ...4 2007-007992 R-CHIP;1ohm,1%,1/10W,TP,1608 ...4 2007-008015 R-CHIP;75ohm,1%,1/16W,TP,1005 ...4 2007-008294 R-CHIP;33ohm,1%,1/16W,TP,1005 ...4 2007-008298 R-CHIP;49.9ohm,1%,1/16W,TP,1005 ...4 2007-008596 R-CHIP;0.1ohm,1%,1/4W,TP,3216 ...4 2007-008779 R-CHIP;0ohm,1%,1/16W,TP,1005 ...4 2007-009322...

  • Page 131: Annex. Exploded View & Part List [Qn82Q6Fnafxza Fa01]

    ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 AD480 2203-007795 C-CER,CHIP;10000nF,20%,10V,X5R,TP,1005,T ...4 AD480 2203-008096 C-CER,CHIP;2200nF,10%,50V,X5R,TP,2012,1..4 AD480 2203-008315 C-CER,CHIP;22000nF,20%,25V,X5R,TP,2012,T ...4 AD480 2203-008412 C-CER,CHIP;4700nF,10%,50V,X5R,TP,2012,T1 ...4 2409-001240 C-ORGANIC,SMD;33uF,20%,25V,LR,TP,7343(1..4 2703-000213 INDUCTOR-SMD;470nH,10%,1.35Ohm,35mA,15,M ...4 2703-002269 INDUCTOR-SMD;56nH,5%,1005,T0.5,1.4Ohm,15 ...4...
  • Page 132 BN92-23171A ASSY ACCESSORY;QNQ6FS BN96-46304L ASSY ACCESSORY-MANUAL CABLE;QNQ6FS55,ZA, T0268 3903-001117 CBF-POWER CORD;DT,USA,Angle,2P(C7),125V, 4301-000101 BATTERY-ALKALINE;1.5V,1650mAH,LR6,14.5x5 BN59-01298H REMOCON-SMART CONTROL;2018 TV,SEC,14KEY, BN68-04972E LEAFLET-REGULATORY GUIDE;ALL,SAMSUNG,W/W BN68-05723A LABEL ETC;ALL,YUPO,T0.2,W20,L70 BN68-07978B LABEL-SECURITY;ALL,PET,T0.05,W75,L52,GLO BN68-08792A LEAFLET;Accessibility leaflet,ZA,W/P,ISO BN68-08934A LEAFLET-ACCESSORY KIT;NU8000,ZA & ZC,North BN68-09046A MANUAL USERS;Q6FNA,ZA,NORTH AMERICA,MOJO BN69-13935A BAG ACCESSORY;LDPE,T0.07,L350,W700,Trans...
  • Page 133 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark BN61-15561A OPTICAL SHEET-HIGH COLOR;18Y_Q7F_65INCH_ BN61-15562A LGP;18Y_Q7F_65INCH_LGP,MS,T2.5 BN61-15565A OPTICAL SHEET-COMPLEX;18Y_NU8K_65INCH_CO BN96-45791A ASSY FRAME P-MIDDLE BOTTOM;65UNU8000F,PC ...4 BN60-00715L SPACER-CONDUCTIVE;KS7500,CONDUCTIVE FABR ...4 BN60-01606A SPACER-FOAM;65UNU8000F,PU FOAM,L50M,BLAC ...4 BN60-01607A SPACER-FOAM;65UNU8000F,HR FOAM,L50M,DARK ...4...
  • Page 134 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark BN96-45690A ASSY COVER P-SOURCE PCB RIGHT;65UNU7100X BN63-17465A COVER-SOURCE PCB RIGHT;65UNU7100X,EGI-SE BN63-17624A INSULATOR-SOURCE PCB COVER RIGHT;65QNQ7F BN96-45781B ASSY CHASSIS FRONT P;65QNQ6FS,Al,Eclipse BN02-00467A TAPE SINGLE FACE;KS9000,PET,T0.05,W10,L1 BN02-00486A TAPE-DOUBLE FACE;PU FOAM,T0.5,W3.2,L33M, BN63-17419D...

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