Brother DCP-J1100DW Reference Manual

Brother DCP-J1100DW Reference Manual

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Reference Guide
Brief explanations for routine operations
DCP-J1100DW
MFC-J1300DW
Brother recommends keeping this guide next to your Brother machine for quick reference.
Online User's Guide
For more advanced instructions, information, and
product specifications, see the Online User's
Guide at support.brother.com/manuals

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Summary of Contents for Brother DCP-J1100DW

  • Page 1 Reference Guide Brief explanations for routine operations DCP-J1100DW MFC-J1300DW Brother recommends keeping this guide next to your Brother machine for quick reference. Online User's Guide For more advanced instructions, information, and product specifications, see the Online User's Guide at support.brother.com/manuals...
  • Page 2: For The Latest Driver Updates

    Visit support.brother.com/manuals. For the Latest Driver Updates Go to your model's Downloads page on the Brother Solutions Center at support.brother.com to download drivers. To keep your machine’s performance up-to-date, check there for the latest firmware upgrades.
  • Page 3: Questions Or Problems? Take A Look At Our Faqs, Solutions, And Videos Online

    Questions or Problems? Take a Look at our FAQs, Solutions, and Videos Online. Go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com. • Provides several ways to search • Displays related questions for more information •...
  • Page 4: General Information

    General Information Control Panel Overview 4. LED Power Indicator NFC (Near Field Communication) The LED lights up depending on the symbol machine’s power status. (MFC-J1300DW) When the machine is in Sleep Mode, the ™ If your Android device supports the NFC LED blinks.
  • Page 5: Touchscreen Lcd Overview

    Touchscreen LCD • There are three Shortcuts screens. You can program four shortcuts on Overview each screen. MFC-J1300DW You can switch Home screens by pressing d or c. From the Home screens, you can access Wi- ® setup, Shortcuts, Ink levels and Settings screens.
  • Page 6 From the Home screens, you can access Wi- ® setup, Shortcuts, Ink levels and Setup screens. Home Screen New information from Brother appears in the information bar when the notification settings such as [Message from Brother] and [Firmware Auto Check] are set to [On].
  • Page 7 Each icon in the following table shows the wireless network status: Your machine is not connected to the wireless access point/router. New information from Brother appears in Press this button to configure the information bar when the notification wireless settings. For more...
  • Page 8: Navigate The Touchscreen

    8. Warning icon The warning icon appears when there is an error or maintenance message; press to view the details, and then press to return to the Home screen. Navigate the Touchscreen Press your finger on the LCD to operate it. To display and access all the options, press d c or a b on the LCD to scroll through them.
  • Page 9: Paper Handling

    Paper Handling Load Paper Load the paper in the paper tray as follows. Fan the stack of paper well. Tray #1 How to Load Paper A4/Letter Executive Printing surface: Face down B5/B6 (JIS) Adjust the paper guides. A5/A6 Photo 2L Index card Envelopes Photo...
  • Page 10: Load Documents

    Unfold the paper support flap. Change the paper size setting in the machine's menu, if needed. Load Documents Place the document in the ADF or on the scanner glass as shown in the illustration. Automatic Document Feeder (ADF) Scanner Glass Place your document face down in the ADF.
  • Page 11: Print From Your Computer

    Before attempting any printing operation, confirm the following: Print on Both Sides of the Paper • Make sure you have installed the Brother Automatically software and drivers. • Make sure the USB or network cable is...
  • Page 12: Copy A Document

    Copy Copy a Document When finished, press [OK]. After you have finished choosing new options, you can save them by pressing Make sure you have loaded the correct the [Save as Shortcut] button. size paper in the paper tray. Load your document. Press [Mono Start] or [Colour Start].
  • Page 13: Before Scanning

    Before attempting to scan, confirm the [Options] or [Set at Device], following: and then go to the next step. • Make sure you have installed the Brother • Press [Start] to start scanning software and drivers. without changing additional settings.
  • Page 14: Photocapture Center

    PhotoCapture Center Print Photos Directly Press [OK]. from Media Read and confirm the displayed list of options. Preview and Print Photos from Media To change the print settings, press Preview your photos on the LCD before you [Print Settings]. print them. When finished, press [OK].
  • Page 15: Before Faxing

    Internet connection, rather than a traditional Telephone Line Interference/ phone line. VoIP • Brother does not recommend the use of a VoIP line. VoIP limitations in Related Models: general can cause some functions of MFC-J1300DW the fax machine not to work correctly.
  • Page 16 • Call History • If you are using the scanner glass and selected [Colour] in the Press [Call History]. [Colour Setting], the Press [Redial], [Outgoing touchscreen asks if you want to send Call] or [Caller ID History]. a colour fax. If you select [Outgoing Call] or Press [Yes (Colour fax)] to [Caller ID History], select the...
  • Page 17: Choose The Correct Receive Mode

    Choose the Correct Receive Mode Related Models: MFC-J1300DW You must choose a Receive Mode depending on the external devices and telephone services you have on your line. By default, your machine automatically will receive any faxes that are sent to it. The diagram below will help you select the correct mode.
  • Page 18: Routine Maintenance

    The touchscreen asks about the print quality. Do one of the following: If you clean the print head and the print has not improved, try installing a Brother Original • If all lines are clear and visible, press replacement ink cartridge for each problem...
  • Page 19: Check The Print Alignment From Your Brother Machine

    Check the Print Follow the instructions on the LCD. Alignment from Your When the print alignment is not adjusted Brother Machine correctly, text looks blurry or crooked, like this. If your printed text becomes blurred or images become faded after transporting the machine, adjust the print alignment.
  • Page 20: Check The Ink Volume

    Page Gauge is an estimate for informational purposes only and does not display actual remaining page yield. For actual cartridge yield information, refer to support.brother.com/yield.
  • Page 21: Troubleshooting

    Troubleshooting Use this section to resolve problems you may encounter when using your Brother machine. Identify the Problem Even if there seems to be a problem with your machine, you can correct most problems yourself. First, check the following: • The machine's power cord is connected correctly and the machine's power is on.
  • Page 22: Error And Maintenance Messages

    If the touchscreen displays error messages and your Android device supports the NFC feature, touch your device to the NFC symbol on the control panel to access the Brother Solutions Center and browse the latest FAQs from your device. (Your mobile telephone provider's message and data rates may apply.)
  • Page 23 Ink Absorber Pad The ink absorber box must be replaced. Contact Brother customer Full service or your local Brother Authorised Service Centre to have your machine serviced. Ink Low One or more of the ink cartridges are near the end of their lives.
  • Page 24 Error Message Action Jam A Inside/ Remove the jammed paper. Front For more detailed information, see the Online User's Guide: Printer Repeat Jam A Jam or Paper Jam. Inside/Front Make sure the paper guides are set to the correct paper size. Do not put more than one sheet of paper in the manual feed slot at any one time.
  • Page 25 Error Message Action No Paper Fed Do one of the following: • Refill the paper tray, and then follow the LCD instructions. • Remove and reload the paper, and then follow the LCD instructions. The paper was not inserted in the centre position of the manual feed slot.
  • Page 26 Error Message Action Paper Size 1. Check that the paper size you selected on the machine's display Mismatch matches the size of the paper in the tray. For more detailed information, see the Online User's Guide: Change the Paper Size and Paper Type. 2.
  • Page 27 Error Message Action Unable to Clean A foreign object, such as a paper clip or a piece of ripped paper, is in the machine. Unable to Open the scanner cover and remove any foreign objects and paper Initialize XX scraps from inside the machine. If the error message continues, disconnect the machine from the power for several minutes, and then Unable to Print reconnect it.
  • Page 28: Supply Specifications

    FREE website designed as a resource to help you easily create and print customized materials for business and home use with photos, text and creative touch. Mac users can access Brother CreativeCenter at this web address: www.brother.com/creativecenter...
  • Page 29 For Australia Only: Support – For technical support of your Brother Product other than what you can resolve through the User’s Guide, please visit our website or Solutions website (see below) to find an answer to FAQs/Troubleshooting, locating Drivers & Software.
  • Page 30 Visit us on the World Wide Web www.brother.com These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will support only machines purchased in their own countries. OCE/ASA Version A...

This manual is also suitable for:

Mfc-j1300dwMfc-j995dw

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