Troubleshooting - Philips 5806 Series Quick Start Manual

8 Troubleshooting

Category
Power
Slow start up
Remote
Network
Picture
Picture on HDMI
Input
Problem
No power
Your TV takes a long time
to start up when you turn
it on.
Remote buttons are not
functional.
Cannot connect the
network.
Slow Data Connection or
buffering.
Power is on but screen
image is off.
Television has sound with
no picture or abnormal
picture.
Tip
• Ensure that the AC outlet supplies the proper
voltage. Plug another electrical appliance into the
AC outlet to ensure that the AC outlet operates
normally.
• If a power failure occurs, unplug the AC power
cord for 1 minute to allow the unit to reset itself.
• When powering off the TV into Low Power
Standby, there will be a longer load time when
powering it back on.
• Press and hold the
second or more to go into Low Power Standby.
Power consumption in this mode will be reduced
(≤0.5 W).
(POWER) button for less than 1
• Pressing the
second will put the TV into Quick Start Standby,
which will have a quicker boot time when
powering back on. Power consumption in this
mode will be slightly higher. For more details,
please visit www.philips.com/support
• Re-insert or replace the AAA batteries with their
polarities (+/–) as indicated on the remote battery
area.
• Check if your router and/or modem is properly
connected.
• Check if the Ethernet cable connection between
the TV and your router or modem is properly
secured.
• Power cycle the router and/or modem.
• Check your network settings.
• Check the settings between your router and ISP
modem or gateway (if applicable).
• Connect to a stable wireless connection from
home wireless or wired network.
• The use of mobile hot spots or public wireless
connections is not recommended.
• Check if the connection for your source device is
properly secured.
• Check if the correct input is selected by pressing
(INPUT).
• Verify that your HDMI mode, for the input selected
matches the resolution output of your source
device.
Change source input until you have picture and
sound.
• HDMI EDID Version setting is set to a different
mode than your source device. To change it, refer
to the step "6 Connecting your devices" in the
previous page and see "Changing input to devices
that are connected to the TV".
• Change the resolution output of your source
device.
(POWER) button for 1