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MicroMAS Installation Guide
Installation
Table 4 Strata ACD
ACD Application license for MAS-D
Advanced Partner Program ACD Demo
SW - B
Advanced Partner Program ACD Demo
SW - H
OAISYS Call Router License for Strata ACD
OAISYS Chat Text Messaging License
OAISYS Diamond out-of-plan upgrade for M
OAISYS Diamond support for MAS
OAISYS IVR Option with Database
Assistant
OAISYS NetPhone VoIP
OAISYS NetPhone and chat license for
MAS
OAISYS NetPhone server and client
Single Basic agent license
Single agent upgrade license
Single enhanced agent license
VA port license
Table 5
Insight - Maximum Number of Licenses Shown
Additional Supervisor license for Insight
Insight upgrade to Plus for Strata ACD
Insight Plus Agent
Insight App Pack
Insight Basic Agent
Insight agent Upgrade
Insight license for MicroMAS
inView client license for fifty users
14
Feature
Feature
License
LICMAS-DAPPLSW
LICMAS-DACDBR
LICMAS-DACDHQ
LICMAS-CALLRUTR
LICMAS-CHATSEAT
LICMAS-SUP-OUT
LICMAS-SUP-OAI
LICMAS-ACDIVR
LICMAS-NETPH-VO
LICMAS-NETSEAT
LICMAS-NETPH
LICMAS-BAADDL1
LICMAS-UPGREN1
LICMAS-ENADDL1
LICMAS-DACDVA
License
LICMAS-INSITSUB
LICMAS-INSITUPG
LICMAS-INSPAG1
LICMAS-INSAP10
LICMAS-INSBAG1
LICMAS-INSPUP1
LICMAS-INSIGHT
LICMAS-INVIEW50
Voice
SES and
Mail Only
ACD
1
0
1
0
1
0
1
0
350
0
999
0
999
0
1
0
360
0
350
0
1
0
350
0
360
0
350
0
3
0
Voice
SES and
Mail Only
ACD
99
0
1
0
350
0
1
0
350
0
360
0
1
0
8
0
Micro MAS Installation Guide
ACD
Only
1
1
1
1
350
999
999
1
360
350
1
350
360
350
7
ACD
Only
99
1
350
1
350
360
1
8
4/07
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