Samsung GALAXY CORE Prime Important Information Manual page 44

DISPUTE RESOLUTION AND
ARBITRATION
PLEASE READ THIS CAREFULLY; IT AFFECTS
YOUR RIGHTS
In those rare instances where your
concern is not resolved to your
satisfaction through calls to our
customer care, you and Sprint Prepaid
each agree to try to resolve those
disputes in good faith after you provide
written notice of the dispute as set forth
below. If the dispute is not resolved,
you and Sprint Prepaid agree that
the dispute will be resolved through
individual binding arbitration or small
claims court, instead of courts of
general jurisdiction.
44 General Terms and Conditions of Service
Mandatory Arbitration and Waiver of
Class Action
Instead of suing in court, you and Sprint
Prepaid agree to arbitrate all Disputes
(as defined below) on an individual,
non-representative, basis. You agree
that, by entering into this Agreement,
you and Sprint Prepaid are waiving the
right to a trial by jury or to participate in
a class action or representative action.
This agreement to arbitrate is intended
to be broadly interpreted.
In arbitration, there is no judge or
jury. Instead Disputes are decided
by a neutral third-party arbitrator in a
more informal process than in court. In
arbitration, there is limited discovery
and the arbitrator's decision is subject
to limited review by courts. However,
just as a court would, the arbitrator must
honor the terms of the Agreement and
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