Troubleshooting An Internet Connection - How To Verify Tcp/Ip - Toshiba Tecra Z50-C Series User Manual

NOTE
(Sample Image) Device Manager - Network adapter uninstall
5 After the driver uninstalls, open the
Device Manager.
6 Select
7 After the driver uninstalls, restart your computer, see
Restart your computer" on page
The driver is then reinstalled automatically.
If you are still unable to connect to a wireless network, you
may have a hardware issue that will require further
troubleshooting.
Troubleshooting an Internet connection – How to
verify TCP/IP
If the wireless network is not detected, you can check that
the hardware in the computer is working correctly by using
the PING command to verify that the network adapter and
TCP/IP is working properly. This can be done by performing
the following steps:
1 Open the command prompt by pressing the
(
(Admin)
2 At the command prompt, type
ENTER
If Something Goes Wrong
Do select the "Delete the driver software for this
NOT
device" box.
Scan for hardware changes
) + keys, then selecting
X
in the pop-up window.
.
Connecting to the Internet
45.
Command Prompt
ping 127.0.0.1
151
menu in
Action
.
Windows
and press
"To