Troubleshooting And Other Information - Samsung UE55F9000 User Manual

Troubleshooting and Other Information

What is Remote Support?
Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely.
• Diagnose your TV
• Adjust the TV settings for you
• Perform a factory reset your TV
• Install recommended firmware updates
How Does it Work?
Having a Samsung Tech remotely service your TV is really pretty simple
1. Call Samsung Contact
Centre and ask for
remote support.
[UF9000-XU]BN68-05462K-01ENG.indb 24
2. Open the menu on your
TV and go to the Support
section.
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3. Select Remote
Management and Provide
the Pin# to the agent.
4. The agent will then
access your TV. That's
it!
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