Brother HL-L2380DW Basic User's Manual
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Also See for HL-L2380DW:
- Web connect manual (60 pages) ,
- Quick setup manual (2 pages) ,
- Service manual (307 pages)
Table of Contents
Troubleshooting
Related Manuals for Brother HL-L2380DW
Summary of Contents for Brother HL-L2380DW
- Page 1 Basic User's Guide HL-L2380DW MFC-L2720DW MFC-L2740DW Online User's Guide This Basic User's Guide does not contain all the information about the machine. To learn detailed information, read the Online User's Guide at solutions.brother.com/manuals...
- Page 2 Register your product on-line at http://www.brother.com/html/registration By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother: • may serve as confirmation of the purchase date of your product should you lose your receipt;...
- Page 3 For the Latest Driver Updates Go to your model's Downloads page on the Brother Solutions Center at http://support.brother.com to download drivers. To keep your machine’s performance up-to-date, check there for the latest firmware upgrades.
- Page 4 4. Step-by-Step Where can I find this manual? ® (Windows Click (Start) > All Programs > Brother > Brother Utilities > Brother MFC-XXXX series > Support > User’s Guides. ® (Windows Tap or click (Brother Utilities) > Brother MFC-XXXX series > Support > User’s Guides.
- Page 5 Provides several ways to search! Displays related questions for more information Receives regular updates based on customer feedback Since the Brother Solutions Center is updated regularly, this screen shot is subject to change without notice. Where can I find these FAQs? Brother Solutions Center http://support.brother.com...
- Page 6 Definitions of Notes We use the following symbols and conventions throughout this User's Guide: WARNING WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries. CAUTION CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries.
- Page 7 Compilation and Publication Notice This manual has been compiled and published to provide the latest product safety information at the time of publication. The information contained in this manual may be subject to change. For the latest manual, visit us at http://support.brother.com.
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Page 8: Table Of Contents
Basic User's Guide General Information .................... 1 Control Panel Overview.....................1 Touchscreen LCD Overview ..................3 How to Navigate the Touchscreen LCD..............4 Access Brother Utilities....................6 Initial Setup........................7 Set the Date and Time ..................7 Adjust the Ring Volume ...................7 Adjust the Beeper Volume ................7 Adjust the Speaker Volume ................7... - Page 9 Save Scanned Documents and Photos to a Folder as a PDF File Using ® ControlCenter4 Advanced Mode (Windows ) ..........25 Scan Using the Scan Button on Your Brother Machine...........26 Scan Using the Scan Button on the Machine ..........26 Fax ........................28 Before Faxing ......................28 Set Your Station ID ..................28...
- Page 10 Index ........................60 viii...
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Page 11: General Information
General Information Control Panel Overview 00:00 01.01.2014 Copy Scan Shortcuts Settings 1. Touchscreen Liquid Crystal Display (LCD) Access menus and options by pressing them on this Touchscreen. 2. Touchpanel (Back) Press to go back to the previous menu. (Home) Press to return to the Home screen. (Cancel) Press to cancel an operation (available when illuminated in red). - Page 12 (WiFi) When the WiFi light is on, your Brother machine is connected to a wireless access point. When the WiFi light blinks, the wireless connection is down, or your machine is in the process of connecting to a wireless access point.
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Page 13: Touchscreen Lcd Overview
Access the mode button you want by pressing information, see the Web Connect d or c. Guide. Go to your model's Manuals page on the Brother Solutions Center at From the Home screens, you can access Wi- http://support.brother.com to download Fi setup, Shortcuts, Toner level and Settings the guide. -
Page 14: How To Navigate The Touchscreen Lcd
Warning icon Toner Cover is Open. Detail Displays the remaining toner life. Press to access the Toner menu. When the Toner cartridge is near the end of life or has a problem, an error icon appears on the Toner icon. Copy Scan Shortcuts... - Page 15 Press Med. Press (Settings). Backlight Press All Settings. Light Press a or b to display the General Setup option, and then press General Setup. All Settings Dark General Setup Press Shortcut Settings Press a or b to display the LCD Settings option, and then press LCD Settings.
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Page 16: Access Brother Utilities
Access Brother Utilities Select the operation you want to use. Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on your device. Do one of the following: ® ® • (Windows XP, Windows Vista ®... -
Page 17: Initial Setup
Initial Setup Adjust the Beeper Volume When the beeper is on, the machine will beep Set the Date and Time when you press a button, make a mistake, or after you send or receive a fax. You can Related Models: choose from a range of volume levels. -
Page 18: Paper Handling
Paper Handling Load Paper Load and Print using the Paper Tray • If the Check Size setting is set to On and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper size. -
Page 19: Set The Check Size
Set the Check Size Make sure the paper is below the Your Brother machine's Check Size setting maximum paper mark (b b b). causes the machine to display a message when you remove the paper tray from the... -
Page 20: Change The Paper Type
• that is multipart or carbonless • that is designed for inkjet printing If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement. -
Page 21: Print
® ® (Windows Paper (Windows Select the print command in your application. Select Brother MFC-XXXX series (where XXXX is the name of your model). Click OK. Complete your print operation. • Select A4 size paper when using the For more information, see the Online automatic 2‑sided printing option. - Page 22 Single Sheet of Paper ® (N in 1) (Windows Select the print command in your application. Select Brother MFC-XXXX series (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.
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Page 23: Printing On Envelopes, Thick Paper, Or Labels
Printing on Envelopes, (For printing envelopes) Pull down the two green levers, one on the left side Thick Paper, or Labels and one on the right side, to the envelope position as shown in the When the back cover (face-up output tray) is illustration. - Page 24 Select the print command in your application. Select Brother MFC-XXXX series (where XXXX is the name of your model), and then click the printing properties or preferences button.
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Page 25: Printing On Plain Paper, Thin Paper, Recycled Paper, Or Bond Paper Using The Manual Feed Slot
Printing on Plain Paper, Thin Slide the manual feed slot paper guides to the width of the paper. Paper, Recycled Paper, or Bond Paper using the Manual Feed Slot • Load the paper into the manual feed slot with the printing surface face up. •... - Page 26 Select Brother MFC-XXXX series (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears. Click the Paper Size drop-down list and select your paper size. Click the Media Type drop-down list and select the type of paper you are using.
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Page 27: Copy
Copy Copy a Document Press (Copy). The LCD displays: Make sure you have loaded the correct size paper in the paper tray. Do one of the following: • Place the document face up in the ADF. (If you are copying multiple pages, we recommend using the ADF.) To enter the number of copies you want, do one of the following:... -
Page 28: Copy Settings
Copy Settings Copy Option To change Copy settings, press Options. Menu selections Options Quality Auto Text Photo Receipt Enlarge/Reduce 100% Enlarge Choose an enlargement ratio for the next copy. Reduce Choose a reduction ratio for the next copy. Auto Adjust the copy size automatically to the paper size you set. - Page 29 Menu selections Options 2-sided Copy Page Layout Select long edge or short edge. (available only for certain settings) Save as Shortcut Add the current settings as a shortcut.
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Page 30: Copy Multiple Pages On Both Sides Of The Paper
Copy Multiple Pages on Do one of the following: Both Sides of the Paper • Place the document face up in the ADF. (If you are copying multiple pages, You must choose a 2-sided copy layout we recommend using the ADF.) from the following options before you can start 2-sided copying: Portrait... -
Page 31: Copy A 2-Sided Document Using The Adf
Copy a 2-sided Document Press a or b to display the following layout options, and then press the Using the ADF option you want. • 1-sided -> 2-sided Long Related Models: Edge Flip MFC-L2740DW • 1-sided -> 2-sided Short You must choose a 2-sided copy layout Edge Flip from the following options before you can start 2-sided copying. -
Page 32: Copy A 2-Sided Document Using The Scanner Glass
Press OK. Copy a 2-sided Document Using the Scanner Glass Press Start to scan the page. You must choose a 2-sided copy layout The machine feeds and scans the from the following options before you can pages and starts printing. start 2-sided copying. -
Page 33: Copy Both Sides Of An Id Card Onto One Page
Press OK. Copy Both Sides of an ID Card onto One Page Press Start to scan the page. Use the 2in1 (ID) Copy feature to copy both sides of an identification card onto one page, keeping the original card size. After the machine scans the page, press the Scan or Complete option. - Page 34 Press Start. The machine scans one side of the identification card. After the machine has scanned the first side, press Yes. Turn over the identification card and press OK to scan the other side.
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Page 35: Scan
ControlCenter4. The your Brother machine. Use the software ControlCenter4 application opens. applications provided by Brother, or use your favourite scanning application. Save Scanned Documents and Photos to a Folder as a... -
Page 36: Scan Using The Scan Button On Your Brother Machine
Scan Using the Scan Click the File button. The scan settings dialog box appears. Button on Your Brother Machine Scan Using the Scan Button on the Machine Do one of the following: • Place the document face up in the ADF. - Page 37 LCD. Use the Scan button on the machine to make temporary changes to the scan settings. To Option Description make permanent changes, use Brother's Press this button to scan ControlCenter software. documents and save them to a folder on your computer.
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Page 38: Fax
LCD, and then press OK. Press Tel. Press Enter your telephone number (up to 20 Related Information digits) using the LCD, and then press • How to Enter Text on Your Brother Machine on page 58 Press Name. -
Page 39: Set Telephone Line Compatibility For Interference And Voip Systems
• VoIP is a type of phone system that uses an Internet connection, rather than a traditional phone line. Receive Modes • Brother does not recommend the use of a VoIP line. VoIP limitations in Related Models: MFC-L2720DW/MFC-L2740DW general can cause some functions of the fax machine not to work correctly. - Page 40 Manual Mode (Manual in the Machine's Menu) Manual Mode turns off all automatic answering operations unless you are using the Distinctive Ring Receive feature. FaxAbility is equivalent to the Distinctive Ring Receive feature in New Zealand. To receive a fax in Manual Mode, lift the handset of the external telephone or press (Fax) and then Hook.
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Page 41: Choose The Correct Receive Mode
Choose the Correct Receive Mode Related Models: MFC-L2720DW/MFC-L2740DW You must choose a Receive Mode depending on the external devices and telephone services you have on your line. By default, your machine will automatically receive any faxes that are sent to it. The diagram below will help you select the correct mode. -
Page 42: Set The F/T Ring Time (Fast Double-Ring)
Set the F/T Ring Time (Fast Set the Number of Rings Double-ring) Before the Machine Answers (Ring Delay) Related Models: MFC-L2720DW/MFC-L2740DW Related Models: MFC-L2720DW/MFC-L2740DW When you set the Receive Mode to Fax/Tel Mode, if the call is a fax, your machine will When somebody calls your machine, you will automatically receive it. -
Page 43: Store Numbers
Store Numbers Do the following steps: a. Press Edit. Related Models: b. Press Add New Address. MFC-L2720DW/MFC-L2740DW c. Press Name. Store fax and telephone numbers in the d. Enter the name using the LCD (up to machine for quick dialling and broadcasting 15 characters), and then press OK. - Page 44 Do one of the following: • Press Change to edit the names or fax or telephone numbers. Press a or b to display the number you want to change, and then press • To change the name, press Name. Enter the new name (up to 15 characters) using the LCD, and then press OK.
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Page 45: Telephone Services And External Devices
Telephone Services and External Devices Related Models: MFC-L2720DW/MFC-L2740DW You may be able to use the following services and connections with your Brother machine. These are summaries of ways to connect your machine. For details about each topic, see the Online User's Guide. -
Page 46: Send And Receive A Fax Using Your Machine
Send and Receive a Fax Using Your Machine Send a Fax Enter the fax number. • Using the dial pad Related Models: Press the digits to enter the fax MFC-L2720DW/MFC-L2740DW number. Load the correct size paper in the paper tray. Do one of the following: •... - Page 47 Press Fax Start. The machine scans and sends the document. If you placed the document on the scanner glass, follow the instructions in the table. Option Description To scan the next page, press the Yes option, and then place the next page on the scanner glass.
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Page 48: Fax Using Your Computer (Pc-Fax)
Related Models: Related Models: MFC-L2720DW/MFC-L2740DW MFC-L2720DW/MFC-L2740DW The Brother PC-FAX feature lets you send a Use Brother's PC-FAX software to receive file, created in any application on your faxes on your computer, screen them, and computer, as a standard fax and even attach print only those faxes you want. - Page 49 ® ® • (Windows XP, Windows Vista ® Windows Click Start > All Programs > Brother > Brother Utilities > PC- FAX Receive > Receive. ® • (Windows Click (Brother Utilities), and then click the drop-down list and select your model name (if not already selected).
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Page 50: Troubleshooting
Troubleshooting Use this section to resolve problems you may encounter when using your Brother machine. Identify the Problem Even if there seems to be a problem with your machine, you can correct most problems yourself. First, check the following: • The machine's power cord is connected correctly and the machine's power is on. -
Page 51: Error And Maintenance Messages
1. Follow the messages on the LCD. 2. See the Online User's Guide: Error and Cover is Open. Detail Maintenance Messages 3. Visit Frequently Asked Questions (FAQs) on the Brother Solutions Center at http://support.brother.com Copy Scan Shortcuts Settings Error and Maintenance Messages The most common error and maintenance messages are shown in the table. - Page 52 Error Message Cause Action Drum End Soon The drum unit is near the Order a new drum unit before you get end of its life. the Replace Drum message. Drum ! The corona wire on the Clean the corona wire on the drum drum unit must be cleaned.
- Page 53 • If the problem continues, contact Brother customer service. Replace Drum It is time to replace the Replace the drum unit. drum unit.
- Page 54 Error Message Cause Action Self-Diagnostic The temperature of the Press and hold to turn off the fuser unit does not rise to a machine, wait a few seconds, and specified temperature within then turn it on again. Leave the the specified time. machine idle for 15 minutes with the The fuser unit is too hot.
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Page 55: Fax And Telephone Problems
Fax and Telephone Problems Related Models: MFC-L2720DW/MFC-L2740DW If you cannot send or receive a fax, check the following: Connect one end of the telephone line cord to the area labelled "LINE", and then connect the other end of the telephone line cord directly to a telephone wall socket. If you can send and receive faxes when the telephone line is directly connected to the fax, the problem may be unrelated to the machine. -
Page 56: Troubleshooting For Other Fax Problems
If you are using a telephone answering machine (External TAD mode) on the same line as the Brother machine, make sure your answering machine is set up correctly. 1. Plug the telephone line cord directly from the wall telephone jack to your Brother machine’s LINE jack. - Page 57 Difficulties Suggestions Dialling does not work. Check all line cord connections. (No dial tone) Change Tone/Pulse setting. (Available only for some countries) Poor sending quality. Try changing your resolution to Fine or S.Fine. Make a copy to check your machine’s scanner operation. If the copy quality is not good, clean the scanner.
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Page 58: Print Or Scan Problems
User's Guide: Select Your Network Connection Type Click (Start) > All Programs > For a Wireless Network connection Brother > Brother Utilities. • Confirm your machine's Wi-Fi light Click the drop-down list and select status. your model name (if not already If the Wi-Fi light on your machine's selected). - Page 59 Enable the WLAN connection and set up the wireless network connection. For more information, see the Online User's Guide: Introduction to Your Brother Machine If you cannot print on both sides of paper, check the following: Change the paper size setting in the...
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Page 60: Document And Paper Jams
Document and Paper Jams Find the Jammed Document Clear the Document Jam or Paper If your document or paper jams inside the The Document is Jammed in the Top of the machine, the LCD message or Status Monitor will help you to find it. Open the ADF cover. -
Page 61: Clear The Paper Jam
Remove Small Paper Scraps Jammed in Clear the Paper Jam the ADF Always remove the remaining paper from the Insert a strip of stiff paper, such as paper tray and straighten the stack when you cardstock, into the ADF to push any are adding new paper. - Page 62 Fan the stack of paper to prevent further Paper is Jammed in the Output jams, and slide the paper guides to fit Paper Tray the paper size. When the paper is jammed in the output paper tray, do the following: Use both hands to open the scanner.
- Page 63 Paper is Jammed at the Back of the WARNING Machine HOT SURFACE If the machine's control panel or the Status Monitor indicates that there is a jam in the The machine's internal parts will be extremely back (Rear) of the machine, complete the hot.
- Page 64 Close the fuser cover. Make sure the Paper is Jammed inside the blue tabs at the left and right sides lock Machine into place. If the machine's control panel or the Status Monitor indicates that there is a jam inside the machine, complete the following: Leave the machine turned on for 10 minutes.
- Page 65 WARNING HOT SURFACE The machine's internal parts will be extremely hot. Wait for the machine to cool down before touching them. Pull out the jammed paper slowly. Install the toner cartridge and drum unit assembly into the machine. Close the front cover.
- Page 66 Paper is Jammed in the 2-sided Pull the jammed paper out of the machine or out of the 2‑sided tray. Tray If the machine's control panel or the Status Monitor indicates that there is a jam in the 2- sided paper tray, do the following: Leave the machine turned on for 10 minutes.
- Page 67 If paper is not caught inside the 2-sided Put the paper tray firmly back in the tray, open the back cover. front of the machine. WARNING HOT SURFACE The machine's internal parts will be extremely hot. Wait for the machine to cool down before touching them.
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Page 68: Appendix
Appendix How to Enter Text on Your Brother Machine • When you must enter text on your Brother machine, a keyboard appears on the LCD. • The characters that are available may differ depending on your country. • The keyboard layout may differ depending on the function you are setting. -
Page 69: Supplies
FREE website designed as a resource to help you easily create and print customized materials for business and home use with photos, text and creative touch. Mac users can access Brother CreativeCenter at this web address: http://www.brother.com/creativecenter... - Page 70 Index Address Book LCD (Liquid Crystal Display)..1, 3, 4 changing .........33 storing ..........33 ADF (Automatic Document Feeder)..Maintenance messages.......41 .........17, 20, 21, 26, 36 Manual Automatic receive ........29, 31 fax receive......... 29, 31 Manual feed slot......13, 15 Control Panel Overview......1 Paper Copy............ 17 how to load ........8 settings..........18 Print............11 Date and time........
- Page 71 For Australia Only: Support – For technical support of your Brother Product other than what you can resolve through the User’s Guide, please visit our website or Solutions website (see below) to find an answer to FAQs/Troubleshooting, locating Drivers & Software.
- Page 72 These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will support only machines purchased in their own countries. LEM606040-01 OCE/ASA Version A...