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8 Troubleshooting
Warning
•
Never remove the casing of this product.
To keep the warranty valid, never try to repair
the product yourself.
If you encounter problems when using this
device, check the following points before
requesting service. If the problem remains
unsolved, go to the Philips Web page (www.
philips.com/support). When you contact the
Consumer Care, make sure that the product
is nearby and the model number and serial
number are available.
No power
•
Ensure that the AC power cord of the unit
is connected properly.
•
Ensure that there is power at the AC
outlet.
•
As a power-saving feature, the system
switches off automatically 15 minutes after
track play reaches the end and no control
is operated.
No sound or poor sound
•
Adjust the volume.
•
Disconnect the headphones.
•
Check that the speakers are connected
correctly.
•
Check if the stripped speaker wires are
clamped.
Left and right sound outputs reversed
•
Check the speaker connections and
location.
No response from the unit
•
Disconnect and reconnect the AC power
plug, then turn on the unit again.
Remote control does not work
•
Before you press any function button, first
select the correct source with the remote
control instead of the main unit.
EN
16
•
Reduce the distance between the remote
control and the unit.
•
Insert the battery with its polarities (+/–
signs) aligned as indicated.
•
Replace the battery.
•
Aim the remote control directly at the
sensor on the front of the unit.
No disc detected
•
Insert a disc.
•
Check if the disc is inserted upside down.
•
Wait until the moisture condensation at
the lens has cleared.
•
Replace or clean the disc.
•
Use a finalized CD or correct format disc.
Poor radio reception
•
Increase the distance between the product
and other electrical appliances.
•
Fully extend the antenna.
Timer does not work
•
Set the clock correctly.
•
Switch on the timer.
Clock/timer setting erased
•
Power has been interrupted or the power
cord has been disconnected.
•
Reset the clock/timer.
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