Hold / Transferring Calls
Holding a Call / Retrieving a Held Call
Hold
Talking
In case of Intercom, the call shall be held as "Exclusive Hold" on your terminal.
This operation puts your outside call on System Hold. Other extension user can take the call off Hold.
Holding a Call Exclusively
Hold
Exclusive Hold Key
(SC851+45)
Talking
This operation puts your outside call on Exclusive Hold. Other extension user can not take the call off Hold.
Retrieve a Held Outside Call
Speaker
For the dial digit of Trunk Number, ask your NEC Authorized Supplier for the details.
Transferring a Call to the other Extension
Talking
If your terminal has DSS/One-Touch key, just press it instead of "HOLD" and "Extension Number" dialing.
Hold
7
7
2
Extension Number
Hold
?
Retrieve
Outside
Call
Intercom
Call
Retrieve
Outside
Call
Intercom
Call
Trunk Number you want to retrieve
?
?
?
?
?
Announce
Transfer
11
Trunk Key
(Flashing)
Hold
(Flashing)
Trunk Key
(Flashing)
Hold
(Flashing)