Troubleshooting - LG HT304SU Instruction Booklet

Troubleshooting

PROBLEM CAUSE
No power
The power cord is disconnected.
No picture
The TV is not set to receive the DVD signal.
The video cables are not connected securely.
There is little or no sound
Equipment connected via the audio cable is not set to
receive DVD signal output.
The audio cables are not connected to the speakers or
receiver securely.
The audio cables are damaged.
The DVD picture quality is poor
The disc is dirty.
A DVD/CD will not play No disc is inserted.
An unplayable disc is inserted.
The disc is inserted upside down.
The menu is open on screen.
There is a parental lock which prevents the playback of DVDs
with a certain rating.
Humming noise heard while a The disc is dirty.
DVD or CD is playing
The DVD receiver is located too close to the TV, causing
feedback.
Radio stations can't be tuned in
The antenna is positioned or connected poorly.
properly
The signal strength of the radio station is too weak.
No stations have been preset or preset stations have been cleared
(when tuning by scanning preset channels).
The remote is not pointed directly at the DVD receiver.
The remote control doesn't
work well / at all The remote is too far from the DVD receiver.
There is an obstacle in the path between the remote control
and the unit.
The battery in the remote control are flat.
CORRECTION
Plug the power cord into the wall outlet securely.
Select the appropriate video input mode on the TV so the
picture from the DVD Receiver appears on the TV screen.
Connect the video cables securely to both the TV and DVD
Receiver.
Select the correct input mode of the audio receiver so you can
hear the sound from the DVD receiver.
Connect the audio cables into the connection terminals
correctly.
Replace with a new audio cable.
Clean the disc using a soft cloth with outward strokes.
Insert a disc
Insert a playable disc (check the disc type, colour system
and regional code).
Place the disc with the label or printed side facing
upwards.
Press SETUP to close the menu screen.
Enter your password or change the rating level.
Clean the disc using a soft cloth with outward strokes.
Move DVD receiver and audio components further away from
your TV.
Check the antenna connection and adjust its position.
Attach an external aerial if necessary.
Tune to the station manually.
Preset some radio stations, see page 13 for details.
Point the remote directly at the unit.
Use the remote within 23 feet (7m) of the DVD receiver.
Remove the obstacle.
Replace the batteries with new ones.
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