• Find the room emergency power-off (EPO) switch, disconnecting switch, or electrical outlet. If an electrical accident occurs, you can then operate the switch or unplug the power cord quickly. • Do not work alone under hazardous conditions or near equipment that has hazardous voltages. •...
0.1 ohm or less between the external ground pin and the frame ground. b. The power cord should be the authorized type specified for your computer. Go to: http://www.lenovo.com/serviceparts-lookup c. Insulation must not be frayed or worn. 4. Check for cracked or bulging batteries.
– When working on a double-insulated or battery-operated system, use an ESD common ground or reference point. You can use coax or connector-outside shells on these systems. – Use the round ground prong of the ac plug on ac-operated computers. Grounding requirements Electrical grounding of the computer is required for operator safety and correct system function.
Customer Support Center if they need any assistance in obtaining or installing any software fixes, drivers, and Unified Extensible Firmware Interface basic input output system (UEFI BIOS) downloads. Telephone numbers for Lenovo Support are available at: http://www.lenovo.com/support/phone • System Disassembly/Reassembly videos that show the FRU removals or replacements for the Lenovo authorized service technicians are available in the following support site: http://www.lenovoservicetraining.com/ion/...
Dynamic configure-to-order (CTO) model This model provides the ability for a customer to configure a Lenovo solution from a Web Site, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label and eSupport will load these products as the 4-character MT, 4-character model, and 2-character country code.
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1. Go to: http://www.lenovo.com/support 2. Click Warranty & Services. 3. Click Check Warranty Status. 4. On the Warranty Status Lookup page, click Parts Lookup. 5. Type your machine type and serial number, and then click Submit. eSupport also can be used to view the general FRU list for a product.
This chapter introduces following information: • “What to do first” on page 23 • “Checkout guide” on page 24 – “Lenovo Solution Center” on page 24 – “Quick test programs” on page 24 – “UEFI diagnostic program” on page 25 –...
The Lenovo Solution Center program is available for download at http://www.lenovo.com/diags. To run the Lenovo Solution Center program, go to Control Panel and click System and Security ➙ Lenovo - System Health and Diagnostics, and then follow the instructions on the screen.
• Microsoft Windows Server 2003 • Microsoft Windows Server 2008 To download and install a quick test program, go to http://www.lenovo.com/diags, and follow the instructions on the Web site. To run a test using quick test program, do the following: 1.
To create a bootable diagnostic medium, do the following: 1. Go to http://www.lenovo.com/diags. 2. Click Lenovo Bootable Diagnostics. 3. Follow the instructions on the Web site to create a bootable diagnostic medium on a USB device or CD. To use the diagnostic medium you have created, do one of the following: •...
This computer supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder. The system does not support unauthorized batteries or batteries designed for other systems. If an unauthorized battery or a battery designed for another systems is installed, the system will not charge.
2. Remove the external battery pack and measure the voltage between battery terminals 1 (+) and 7 (-). See the following figure: Terminal Voltage (V dc) 1, 2 + 0 to + 12.6 7(-) 6, 7 Ground (-) 6(-) 2(+) 1(+) 3.
“Symptom-to-FRU index” on page 36 Service Web site: When the latest maintenance diskette and the system program service diskette become available, they will be posted on http://www.lenovo.com/support Restoring the factory contents by using the Recovery Disc Set When the main storage drive is replaced because of a failure, no product recovery program is on the new drive.
4. Select your language and click Next. 5. Read the license. If you agree with the terms and conditions, select I accept these terms and conditions and then click Next. If you do not agree with the terms and conditions, follow the instructions on the screen.
Move your pointer to the top-right or bottom-right corner of the screen to display the charms. Click Settings ➙ Change PC settings ➙ Update and recovery ➙ Recovery. 2. In the Refresh your PC without affecting your files section, click Get started. 3.
Using the Windows recovery environment The Windows recovery environment on your computer is capable of operating independently from the Windows 8 or Windows 8.1 operating system. This enables you to recover or repair the operating system even if the Windows 8 or Windows 8.1 operating system fails to start. After two consecutive failed boot attempts, the Windows recovery environment starts automatically.
Attention: If you delete the recovery partition on your computer, do keep the recovery media in a safe place. The Windows recovery image will not be stored in your computer anymore, and you will need the recovery media to refresh or reset your computer. 8.
If it has, it can be used for access to the hard disk drive. If no master hard disk password is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master hard disk password, or to recover data from the hard disk drive. The hard disk drive can be replaced for a scheduled fee.
To put the system back to operational status, the only Lenovo and Lenovo-authorized service solution would be to replace the hard disk drive or solid-state drive with a scheduled fee.
In certain circumstances, the computer goes into sleep mode automatically: • After a period of inactivity specified in power plan settings • When the battery power is low Hibernation mode In hibernation mode, the following occurs: • The system status, random access memory (RAM), video random access memory (VRAM), and setup data are stored on the hard disk drive or solid-state drive.
Note: For a device not supported by diagnostic codes in the ThinkPad notebook computers, see the manual for that device. Numeric error codes Table 2. Numeric error codes Symptom or error FRU or action, in sequence 0177 Replace the system board. Bad SVP data, stop POST task—The checksum of the supervisor password in the EEPROM is not correct.
The battery installed is not supported by this system Replace the battery pack. and will not charge. Please replace the battery with the correct Lenovo battery for this system. Press the ESC key to continue. This system does not support batteries that are not Replace the battery pack.
LCD technology, but excessive pixel problems can cause viewing concerns.If the LCD you are servicing has two or less visible defective pixels, it should not be considered faulty. However, if the LCD has three or more visible defective pixels, it will be deemed as defective by Lenovo and it should be replaced. Notes: •...
2. If no error is detected, do not replace any FRUs. 3. If any error is detected, replace the FRU shown by the FRU code. Rerun the test to verify that no more errors exist. Undetermined problems If the diagnostic tests did not identify the adapter or device that has failed, if wrong devices are installed, or if the system simply is not operating, follow these procedures to isolate the failing FRU (do not isolate FRUs that have no defects).
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Table 7. Status indicators (continued) Indicator Meaning Blinks fast: The computer is entering sleep or hibernation mode. System status indicator Blinks for three times: The computer is initially connected to power. Blinks slowly: The computer is in sleep mode. On: The computer is on (in normal mode). Off: The computer is off or in hibernation mode.
Rear view Fan louvers Smart-card reader (on some models) Always-on USB connector Power connector ® Mini DisplayPort connector Bottom view External battery pack Emergency-reset hole Docking-station connector (on some models) Keyboard drainage holes Speakers Hardware Maintenance Manual...
CRUs, you can either install the CRU yourself or you can request that a Service Provider install the CRU according to the warranty service for your product. If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request.
Major FRUs and CRUs Table 9. Major FRUs FRU descriptions Self-service CRU Optional-service CRU LCD unit Keyboard bezel assembly Memory module Coin-cell battery Fingerprint-reader card (on some models) Power-button card Wireless-LAN/Bluetooth card Wireless-WAN card or M.2 solid-state drive Hard disk drive or solid-state drive Hardware Maintenance Manual...
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Table 9. Major FRUs (continued) FRU descriptions Self-service CRU Optional-service CRU External battery pack SIM card (on some models) SIM-card tray Base cover assembly Smart-card reader (on some models) Speaker assembly Internal battery pack System board Thermal fan assembly dc-in cable Keyboard TrackPoint cap Chapter 7...
FRU descriptions Self-service Optional-service Screw pack Table 13. Other FRUs FRU descriptions Self-service Optional-service ac adapter Power cord Looking up FRU information For detailed FRU information, including part numbers, descriptions, and substitution part numbers, go to: http://www.lenovo.com/serviceparts-lookup Hardware Maintenance Manual...
Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at http://www.lenovo.com/UserManuals.
ThinkPad Setup program is set to UEFI Only. 1. Connect a USB memory key to the computer. 2. Go to http://www.lenovo.com/maintenanceutilities and follow the instructions on the screen to create a Maintenance Key. Note: Only an authorized Lenovo service technician can access the above Web site.
ThinkPad Setup program is set to UEFI Only. 1. Connect a USB memory key to the computer. 2. Go to http://www.lenovo.com/maintenanceutilities and follow the instructions on the screen to create a Maintenance Key. Note: Only an authorized Lenovo service technician can access the above Web site.
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1. Insert the latest version of LENOVO ThinkPad Hardware Maintenance Diskette or Maintenance Key, and then restart the computer. 2. From the main menu, select 6. Set ECA Information. 3. To write the ECA information, select 1. Write ECA/rework number from EEPROM, and follow the instruction;...
Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at http://www.lenovo.com/UserManuals.
The Lenovo Solution Center program provides an automatic battery diagnostic test that determines if the battery pack is defective. A battery pack FRU should not be replaced unless this diagnostic test shows that the battery is defective.
If the Lenovo Solution Center program is not installed on the computer, the customer should download and install the program to diagnose the battery pack, before getting a non-physically damaged battery pack replaced. Note that the replacement of a physically damaged battery pack is not covered by the warranty.
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Use the flat end of the multi-tool to remove the rubber stoppers. Hardware Maintenance Manual...
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To reveal the screw heads beneath the keyboard frame, use the flat end of the multi-tool to slide the keyboard forward by 2.5 mm (0.1 inch). Note: Do not press or hold the keys while sliding the keyboard frame, otherwise the keyboard frame cannot be moved.
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Put the keyboard on the palm rest and detach the connectors. Then remove the keyboard. When installing Attach the connectors and then turn over the keyboard. Hardware Maintenance Manual...
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Insert the keyboard into the keyboard bezel as shown. Ensure that the front edge of the keyboard is under the frame of the keyboard bezel. Ensure that the screw heads are exposed completely. Otherwise, reveal the screw heads by sliding the keyboard frame forward with the flat end of the keyboard multi-tool.
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Tighten the screws with the cross end of the keyboard multi-tool to secure the keyboard in place. Slide the keyboard frame backward by 2.5 mm (0.1 inch) with the flat end of the keyboard multi-tool to hide the latches of the keyboard frame under the keyboard bezel. Note: Do not press and hold the keys while sliding the keyboard frame, otherwise the keyboard frame cannot be moved.
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Insert the flat end of the keyboard multi-tool into the gaps between the keyboard frame and the keys as shown to push the keyboard frame backward. Ensure that there is no gap between the keyboard frame and keyboard bezel. Note: Do not press and hold the keys while sliding the keyboard frame, otherwise the keyboard frame cannot be moved.
Install the rubber stoppers. 1040 Base cover assembly Note: Before you start the servicing, disable the internal battery pack. See “Disabling the internal battery pack” on page 58. For access, remove these FRUs: • “1010 SIM card and SIM-card tray” on page 58 •...
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3. Remove the base cover assembly. 1130 Chapter 9 Removing or replacing a FRU...
Applying labels to the base cover assembly: The new base cover assembly is shipped with a kit containing labels of several kinds. Apply those labels when you replace the base cover assembly. For the labels that are not shipped with the new base cover assembly, peel them from the old base cover assembly, and adhere them to the new one.
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• Before removing the drive, have the user make a backup copy of all the information on it if possible. • Never remove the drive while the system is operating or in suspend mode. Removal steps of the hard disk drive or the solid-state drive Step Screw (quantity) Color...
1060 Speaker assembly Note: Before you start the servicing, disable the internal battery pack. See “Disabling the internal battery pack” on page 58. For access, remove these FRUs in order: • “1010 SIM card and SIM-card tray” on page 58 •...
Attention: As you route the cables, ensure that they are not subject to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken. 1070 dc-in cable Note: Before you start the servicing, disable the internal battery pack. See “Disabling the internal battery pack”...
Step Screw (quantity) Color Torque Black 0.181 Nm M2 × 3 mm, flat-head, nylon-coated (1) (1.85 kgf-cm) When installing: Ensure that the connector of the dc-in cable is attached firmly. 1080 Wireless-LAN/Bluetooth card Note: Before you start the servicing, disable the internal battery pack. See “Disabling the internal battery pack”...
Removal steps of the Wireless-LAN/Bluetooth card Step Screw (quantity) Color Torque Black 0.181 Nm M2 × 3 mm, flat-head, nylon-coated (1) (1.85 kgf-cm) When installing: Plug the gray cable into the connector labeled MAIN or 1 on the card, and plug the black cable into the connector labeled AUX or 2 on the card.
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• “1010 SIM card and SIM-card tray” on page 58 • “1020 External battery pack” on page 58 • “1040 Base cover assembly” on page 66 Removal steps of the wireless-WAN card Step Screw (quantity) Color Torque M2 × 3 mm, flat-head, nylon-coated (1) Black 0.181 Nm (1.85 kgf-cm)
Removal steps of the solid-state drive Step Screw (quantity) Color Torque Black 0.181 Nm M2 × 3 mm, flat-head, nylon-coated (1) (1.85 kgf-cm) 1100 Coin-cell battery Note: Before you start the servicing, disable the internal battery pack. See “Disabling the internal battery pack”...
DANGER Use only the authorized battery specified for your computer. Any other battery could ignite or explode. Removal steps of the coin-cell battery When installing: Ensure that the connector of the coin-cell battery is attached firmly. 1110 Memory module Note: Before you start the servicing, disable the internal battery pack. See “Disabling the internal battery pack”...
Removal steps of the memory module When installing: Insert the notched end of the memory module into the memory slot. Press the memory module in firmly, and pivot it downward until it snaps into place. Ensure that the memory module is firmly installed in the slot and does not move easily.
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When installing: • Ensure that the connector of the thermal fan is attached firmly. • Before you attach the thermal fan assembly to the computer, apply thermal grease, at an amount of 0.2 grams, on the parts marked as shown in the following illustration. Either too much or too less application of grease can cause a thermal problem due to imperfect contact with a component.
The only exception to this is if the battery pack is physically damaged or a customer is reporting a possible safety issue. If the Lenovo Solution Center program is not installed on the computer, the customer should download and install the program to diagnose the battery pack, before getting a non-physically damaged battery pack replaced.
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Step Screw (quantity) Color Torque Black 0.181 Nm M2 × 3 mm, small-head, nylon-coated (3) (1.85 kgf-cm) When installing: 1. Place the internal battery pack back into the computers. 2. Twist and route the cable as shown by . Attach the connector .
1140 Smart-card reader Note: Before you start the servicing, disable the internal battery pack. See “Disabling the internal battery pack” on page 58. For access, remove these FRUs in order: • “1010 SIM card and SIM-card tray” on page 58 •...
Step Screw (quantity) Color Torque Black 0.181 Nm M2 × 3 mm, flat-head, nylon-coated (4) (1.85 kgf-cm) When installing: Ensure that the connector of the smart-card reader is attached firmly. 1150 NFC card Note: Before you start the servicing, disable the internal battery pack. See “Disabling the internal battery pack”...
Removal steps of the NFC card When installing: Ensure that the connector of the NFC card is attached firmly. 1160 LCD unit Note: Before you start the servicing, disable the internal battery pack. See “Disabling the internal battery pack” on page 58. For access, remove these FRUs in order: •...
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Removal steps of the LCD unit Torque Step Screw (quantity) Color M2.5 × 4 mm, flat-head, nylon-coated (4) Silver 0.392 Nm (4.0 kgf-cm) Hardware Maintenance Manual...
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Torque Step Screw (quantity) Color M2 × 3 mm, flat-head, nylon-coated (2) Black 0.181 Nm (1.85 kgf-cm) Chapter 9 Removing or replacing a FRU...
When installing: • Ensure that the connectors are attached firmly. • Route the cables as shown in step 8. Ensure that the cables are not subject to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken. 1170 System board Important notices for handling the system board When handling the system board, read the following:...
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Removal steps of the system board Chapter 9 Removing or replacing a FRU...
Step Screw (quantity) Color Torque Black 0.181 Nm M2 × 3 mm, big head, nylon-coated (7) (1.85 kgf-cm) When installing: Ensure that the connectors are attached firmly. 1180 Fingerprint-reader card Note: Before you start the servicing, disable the internal battery pack. See “Disabling the internal battery pack”...
Removal steps of the fingerprint-reader card Torque Step Screw (quantity) Color M2 × 2 mm, flat-head, nylon-coated (1) Black 0.181 Nm (1.85 kgf-cm) 1190 Power-button card Note: Before you start the servicing, disable the internal battery pack. See “Disabling the internal battery pack”...
• “1040 Base cover assembly” on page 66 • “1050 Hard disk drive or solid-state drive” on page 68 • “1080 Wireless-LAN/Bluetooth card” on page 72 • “1090 Wireless-WAN card or M.2 solid-state drive” on page 73 • “1100 Coin-cell battery” on page 75 •...
• “1020 External battery pack” on page 58 • “1030 Keyboard” on page 59 • “1040 Base cover assembly” on page 66 • “1050 Hard disk drive or solid-state drive” on page 68 • “1060 Speaker assembly” on page 70 •...
Removal step of the LCD bezel assembly When installing: • Install a new LCD bezel assembly whenever the old one is removed. • Ensure that all the latches are attached firmly. 2020 LCD panel and LCD-panel cover assembly (for touch models) Note: Before you start the servicing, disable the internal battery pack.
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Removal steps of the LCD-panel cover assembly Chapter 9 Removing or replacing a FRU...
When installing: Ensure that the connector of the LCD cable is attached firmly. 2030 Camera/microphone module, camera module, or microphone module (for touch models) Note: Before you start the servicing, disable the internal battery pack. See “Disabling the internal battery pack”...
Removal steps of the camera/microphone module, camera module, or microphone module When installing: Ensure that the connector is attached firmly. 2040 LCD hinges and LCD cable (for touch models) Note: Before you start the servicing, disable the internal battery pack. See “Disabling the internal battery pack”...
Removal step of the LCD hinges Removal step of the LCD cable 2050 Camera/microphone-module cable, camera-module cable, or microphone-module cable (for touch models) Note: Before you start the servicing, disable the internal battery pack. See “Disabling the internal battery pack” on page 58. For access, remove these FRUs in order: •...
Removal steps of the camera/microphone-module cable, camera-module cable, or microphone-module cable When installing: Attention: As you route the cables, ensure that they are not subject to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken. 2060 Wireless-LAN/WAN antenna assembly or wireless-LAN antenna, and LCD rear-cover assembly (for touch models) Note: Before you start the servicing, disable the internal battery pack.
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• “2030 Camera/microphone module, camera module, or microphone module (for touch models)” on page 95 • “2040 LCD hinges and LCD cable (for touch models)” on page 96 • “2050 Camera/microphone-module cable, camera-module cable, or microphone-module cable (for touch models)” on page 97 Removal steps of the wireless-LAN/WAN antenna assembly or wireless-LAN antenna, and LCD rear-cover assembly Chapter 9...
When installing: Route the cables as shown in the following illustration. Attention: As you route the cables, ensure that they are not subject to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken. Antenna locations Wireless-LAN main antenna (grey) Wireless-WAN main antenna (orange)
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Removal steps of the LCD-bezel sheet and LCD bezel assembly Step Screw (quantity) Color Torque 0.181 Nm M2 × 3 mm, big-head, nylon-coated (4) Silver (1.85 kgf-cm) Chapter 9 Removing or replacing a FRU...
When installing: • Install a new LCD bezel assembly whenever the old one is removed. • Ensure that all the latches are attached firmly. 2020 LCD panel (for non-touch models) Note: Before you start the servicing, disable the internal battery pack. See “Disabling the internal battery pack”...
1. Insert the bottom edge of the LCD panel at an angle of about 30 degrees. 2. Install the LCD panel. Ensure that all the latches are attached firmly. 2030 Camera/microphone module, camera module, or microphone module (for non-touch models) Note: Before you start the servicing, disable the internal battery pack.
• “2010 LCD-bezel sheet and LCD bezel assembly (for non-touch models)” on page 100 Removal steps of the LCD hinges Step Screw (quantity) Color Torque 0.392 Nm M2.5 × 2.5 mm, big-head, nylon-coated (4) Silver (4.0 kgf-cm) Removal step of the LCD cable 2050 Camera/microphone-module cable, camera-module cable, or microphone-module cable (for non-touch models) Note: Before you start the servicing, disable the internal battery pack.
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• “1020 External battery pack” on page 58 • “1040 Base cover assembly” on page 66 • “1160 LCD unit” on page 83 • “2010 LCD-bezel sheet and LCD bezel assembly (for non-touch models)” on page 100 • “2020 LCD panel (for non-touch models)” on page 102 •...
Attention: As you route the cables, ensure that they are not subject to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken. 2060 Wireless-LAN/WAN antenna assembly or wireless-LAN antenna, and LCD rear-cover assembly (for non-touch models) Note: Before you start the servicing, disable the internal battery pack.
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When installing: Route the cables as shown in the following illustration. Attention: As you route the cables, ensure that they are not subject to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken. Antenna locations Wireless-LAN main antenna (grey) Wireless-WAN main antenna (orange)
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
For electronic emission information on Class B digital devices, refer to the corresponding information in the User Guide. EU contact: Lenovo, Einsteinova 21, 851 01 Bratislava, Slovakia Trademarks The following terms are trademarks of Lenovo in the United States, other countries or both: Active Protection System Lenovo ThinkPad TrackPoint Microsoft, Windows, and Windows Server are trademarks of the Microsoft group of companies.
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Abbreviation Term radio frequency RFID radio-frequency identification ring indicator registered jack SATA Serial Advanced Technology Attachment subscriber identity module supervisor password TFTs thin-film transistors UEFI Unified Extensible Firmware Interface Universal Serial Bus UUID universally unique identifier video graphics array VRAM video random-access memory wide area network Hardware Maintenance Manual...
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Part Number: SP40A26000_01 Printed in China (1P) P/N: SP40A26000_01 *1PSP40A26000_01*...