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Acer TravelMate 8210/8200 Service Guide Service guide files and updates are available on the ACER/CSD web. For more information, please refer to http:// csd.acer.com.tw PRINTED IN TAIWAN...
Revision History Please refer to the table below for the updates of notebook TravelMate 8210/8200 service guide. Date Chapter Updates October 12, 2006 first release...
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Any Acer Incorporated software described in this manual is sold or licensed “as is”. Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.
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Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions.
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Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
Outlook View Open View Item Item Display screen Microphone Palmrest Camera Easy-launch buttons Power button Status indicators Keyboard Touchpad Click buttons (left, center and right) Chapter 1 Just for Starters... Description Description Displays computer output, also called Liquid-Crystal Display (LCD). Serves as an internal microphone for sound recording.
Description Description Description Description Item Description Supports digital video connections. Note: Description Connects to Acer ezDock. Description Connects to a television or display device with S-video Description input. Powers the computer. Connects to an AC adapter. Description Description Chapter 1...
Item Item Battery lock Battery bay Battery release latch Optical drive bay release latch Optical drive bay Hard disk bay Acer DASP (disk Anti- Shock Protection) Wireless LAN and memory compartments Ventilation slots and cooling fan Chapter 1 Description Description Locks the battery in position.
Using the Keyboard The full-sized keyboard includes an embedded numeric keypad, separate cursor keys, two Windows keys and twelve function keys. Lock keys The keyboard has three lock keys, each with its own status indicator. Lock key Lock Key Caps Lock Num Lock <Fn>...
Function Description Function Description Function Hot key help Displays help on hot keys. Acer eSetting Launches the Acer eSetting in the Acer Empowering Technology. page 20 page 20 Acer ePower Launches the Acer ePower Management in the page 20 Management Acer Empowering Technology.
Special keys You can locate the Euro symbol and the US dollar sign on the upper center or bottom right side of the keyboard. The Euro Symbol 1. Open a text editor or word processor. 2. Either directly press the <Euro> key on the bottom right side of the keyboard, or hold <Alt Gr> key then press the Euro symbol on the number <5>...
Indicators Item The computer provides an array of three indicators located above the keyboard, in addition to four indicators on the front cover. These indicators show the status of the computer and its components. Item Description "Launch keys" on page 10 The power, battery, Bluetooth and wireless communication status indicators are on even when the LCD panel is closed.
Acer Empowering Technology. Although the mail and web browser buttons are pre-set to E-mail and Internet programs, they can be redefined by users. To set the web browser, mail and programmable buttons, run the Acer "Launch Manager" on page 46 Launch Manager.
Touchpad The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger across the surface of the touchpad. The central location on the palmrest provides optimum comfort and support. Touchpad Basics Use the touchpad as follows: •...
Acer Empowering Technology Acer’s innovative Empowering Technology makes it easy to have access to the frequently used functions and manage the notebook. It features the following handy utilities: • Acer eDataSecurity Management protects data with passwords and advanced encryption algorithms.
Acer eDataSecurity Management Acer eDataSecurity Management is a handy file encryption utility that protects the files from being accessed by unauthorized persons. It is conveniently integrated with Windows Explorer as a shell extension for quick and easy data encryption and decryption and also supports on-the-fly file encryption for MSN Messenger and Microsoft Outlook.
Floppy disk drives: 3.5-inch disks only. To activate Acer eLock Management, a password must be set at first. Once set, you may apply locks to any of the three kinds of devices. The lock(s) will be set without any reboot necessary, and will remain locked after rebooting, until unlocked.
Acer ePerformance Management Acer ePerformance Management is a system optimization tool that boosts the performance of the Acer notebook. It provides you with the following options to enhance overall system performance: • Memory optimization: releases unused memory and checks memory usage.
Acer eNet Management Acer eNet Management helps you to quickly and easily connect to both wired and wireless networks in a variety of locations. To access this utility, either click on the “Acer eNet Management” icon on the notebook, or start the program from the Start menu.
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Acer eNet Management can save network settings for a location to a profile, and automatically apply the appropriate profile when you move from one location to another. The settings stored include network connection settings (IP and DNS settings, wireless AP details, etc.), as well as default printer settings. The security and safety concerns mean that Acer eNet Management does not store username and password information.
Acer ePower Management Acer ePower Management features a straightforward user interface. To launch it, select Acer ePower Management from the Empowering Technology interface, or double click the Acer ePower Management icon in the task tray. AC Mode The default setting is “Maximum Performance.” You can adjust CPU speed, LCD brightness and other settings, or click on buttons to turn the following functions on or off: Wireless LAN, Bluetooth, CardBus, Memory Card, Audio, and Wired LAN.
Acer ePresentation Management Acer ePresentation Management lets you select from two of the most common projector resolution: XGA and SVGA. Chapter 1...
Acer OrbiCam The Acer OrbiCam is a 1.3 megapixel CMOS camera appropriately mounted on the top of the LCD panel. The camera’s 225-degree ergonomic rotation allows you to capture high-resolution photos or videos up front or at the back of the LCD panel. The Acer OrbiCam fully supports the Acer Video Conference technology so that you can transmit the best video quality over an instant messenger service.
Launching the Acer OrbiCam To launch the Acer OrbiCam, double click on the Acer OrbiCam icon on the screen or Click Start > All programs > Acer > Acer OrbiCam. The Acer OrbiCam capture windows window will appear as below:...
Options Click Options to display the Window, Preview, and Folder tabs. Use the options to change the capture window Options size, preview settings, and the folder for captured photos or videos. Camera Settings • Basic settings: Click the Camera Settings icon on the bottom right corner of the capture display, then select Camera Settings from the pop-up menu.
Capturing photos or videos To capture a photo or a video clip, rotate the Acer OrbiCam to get the desired angle, then click the Take a Picture or Record a Video button. The Windows Picture and Fax Viewer or the Windows Media Player automatically launches to display or play a preview of the photo/video clip.
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2. Select and apply a video effect in the left section of the VisageON window. Change the face tracking settings and options in the right section. Using the face tracking feature To use the face tracking feature: 1. Click the left icon down arrow button, then select Single User or Multiple Users from the pop-up menu. For Users multiple users, the face tracking feature automatically centers all the users’...
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2. Click on a video effect to use. The selected effect appears in the video effects section of the VisageON window. Note: When using avatars, you may have to calibrate the face points to achieve better tracking. Follow screen instructions in the VisageON to continue. Note: You may use video effects when using the camera for IM chat/video sessions or call conferences.
Acer GraviSense is an innovative utility designed to further protect your data by automatically moving the read/ write heads of the Acer notebook’s hard disk away from the storage disk (this is known as “parking” the heads) in the event that sudden shock is detected. Acer GraviSense can also be set to activate an alarm in case the notebook is moved by an unauthorized person.
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When this function is activated, Acer GraviSense will show a full screen image and a password window. When Anti-Theft is activated, it will disable the following keys functions: • Alt + Tab • Ctrl +Shift + Esc • Ctrl + Alt + Del •...
Acer GridVista is a handy utility that offers four pre-defined display settings so you can view multiple windows on the same screen. To access this function, please go to Start > All Programs and click on Acer GridVista. You may...
Note: Please ensure that the resolution setting of the second monitor is set to the manufacturer's Note: recommended value. Note: Launch Manager Launch Manager allows you to set the four easy-launch buttons located above the keyboard. You can access the "Easy-launch buttons"...
Hardware Specifications and Configurations Item CPU speed (GHz) Bus speed (MHz) Bus/Core Ratio L2 cache size (MB) L2 cache speed (GHz) Package type (pin) Manufacturing technology (nm) Thermal design power Thermal specification ( Core voltage (V) Item CPU speed (GHz) Bus speed (MHz) Bus/Core Ratio L2 cache size (MB)
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Item Feature • Upstream accelerated Hub architecture interface for access to GMCH • PCI interface (six PCI Request/Grant pairs) • Bus master IDE controller (support Ultra 33/66/100) • Serial ATA (SATA) controller • USB 1.1 and USB 2.0 host controller •...
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Seek power (typical) Read/write power (typical) Idle mode, lower power (typical) Standby mode Sleep mode Voltage tolerance Item Chip ICS954310BGLF or pin compatible device Package 64-pin TSSOP Power 3.3V Feature • Spread spectrum function support, for reducing EMI • SM bus interface support Clock synthesizer •...
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Item Vendor Phoenix Version v2.002e ROM type SST 39VF080, one MB CMOS Boot block Flash Memory Package 40-pin TSOP Block size 64KB per block Supply current • Active current: 15 mA (typical) • Standby current: 4 uA (typical) Item Chip ATI M56P with VRAM 128MB/256MB Package BGA 708-pin...
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Item Feature Parallel interface support: • An Enhanced Parallel Port (EPP) compatible with EPP 1.9, version • An extended capabilities port that is IEEE 1284 compliant including UART serial port interface: • MIDI baud rate support • Infrared support on UART2 (IrDA 1.1 support) PnP support: •...
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Item Controller PC97551 Model name Travelmate series: New Acer Ergo Keyboard with buttons embedded Feature • 88/89-key Acer FineTouch • Inverted T cursor layout • 2.5 mm (minimum) key travel, spill proof support • Built-in touchpad with four-way integrated scroll button •...
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Item Battery life • 80% charge in one hour • two hour rapid charge system-off • 2.5 hour charge-in-use Legacy Mode • Mech. Off (G3): All devices in the system are turned off completely. • Soft Off: (G2/S5): All devices in the system are turned off completely •...
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Item Pixel pitch 0.19725 (H) X 0.19725 (V) mm Display mode Normally white Surface treatment Haze (25), Hard- coating (3H) Item Model name Input feature Rated voltage Input voltage range Rated frequency Frequency range Steady AC current Output feature Rated voltage Voltage range Rated power Output ripple and noise...
System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built in the BIOS (Basic Input / Output System) of computer. Generally speaking, the computer is already properly configured and optimized, and you do not need to run this utility.
Fn + F8 (Speaker On/Off): It’s assigned to turn on and turn off the audio output. • Fn + F11 (Number Lock): The NumLock feature is a standard AT keyboard feature. In Acer system, the NumLock is off by default and for the internal keyboard as numeric keypad lock when the NumLock is on.
Power Button The Power button should act as the ACPI defined Power button and users can determine its policy through the OS setting like Windows Power Options. The override feature should be supported to allow the unconditional shutdown by pressing the Power button for more than four seconds.
System BIOS Version: v2.002e VGA BIOS Version: ATi 009.012.001.000 V.1A17 KBC Version: Serial Number: LXT123ZC1000420076EF00 Asset Tag Number: Product Name: TravelMate 8200 Manufacturer Name: Acer UUID: 004CEEEDBC630010AC3AFFFFFFFFFFFF Help ↑ ↓ Select Item ← → Exit Select Menu • HDD Model Name: This item will show the Model name of HDD installed on Primary IDE master. The hard disk model name is automatically detected by the system.
Main Menu Info. Main System Time: System Date: System Memory: Extended Memory: Video Memory Quiet Boot: Power On Display: Network Boot F12 Boot Menu: D2D Recovery: Processor Power Management: Help Select Item ↑ ↓ ← → Exit Select Menu • System Time and System Date: The hours are displayed with 24-hour format.
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device change is only for one-time change. In other words, when the system is rebooted, the boot device sequence will be the same as the one defined in the BIOS setup (Boot option). • D2D Recovery: It allows the users to enable or disable the disk-to-disk recovery. •...
Advanced Menu Info. Main Serial port A: Infrared Port: Parallel port: Mode: Help Select Item ↑ ↓ ← → Exit Select Menu • Serial Port A: • Disabled: No configuration • Enabled: User configuration • Auto: BIOS or OS chooses configuration. •...
Security Menu Info. Main Supervisor Password Is: User Password Is: HDD Password Is: HDD Master ID: Set Supervisor Password Set User Passord Set HDD Password Password on boot: Help Select Item ↑ ↓ ← → Exit Select Menu The system supports three levels of password protection. The password support consists of a Supervisor Password, User Password, and Hard Disk Password.
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Symbol Character • The users can not change or remove password during resuming from S4. • The max. number of times to retry the password is limited to three. • Supervisor Password: • Supervisor Password controls the access of the whole BIOS Setup Utility. If the Supervisor Password is set, the system will pop up the password dialog box to ask for the password when the users press <F2>...
Boot Menu Info. Main 1: USB KEY: 2: USB FDC: 3: USB HDD: FUJITSU MHT2040AH-(USB 2. 4: IDE 0: ST98823ASIDE S 5: IDE 1: 6: IDE 2: HL-DT-ST DVDRAM GSA-4082N 7: USB CDROM: 8: PCI LAN: IBA GE Slot 0300 v1230 Help Select Item ↑...
Exit Menu Info. Main Advanced Exit Saving Changes Exit Dicarding Changes Load Setup Defaults Discard Changes Save Changes Help Select Item ↑ ↓ ← → Exit Select Menu • Exit Saving Changes: It allows the users to save changes to CMOS and reboot the system. •...
Machine Disassembly and Replacement General Information This chapter contains step-by-step procedures on how to disassemble the notebook for maintenance and troubleshooting. To disassemble the computer, you need the tools below: • Wrist ground strap and conductive mat for preventing electrostatic discharge •...
Disassembly Procedure Flowchart The flowchart gives you a graphic representation on the entire disassembly and reassembly and instructs you how to remove the components. Item Description SCREW M2.0*2.5-I (NI) (NYLOK) SCREW M2.5*6-I (BNI) (NYLOK) SCREW M2.0*3.0-I-NI-NYLOK SCREW M2.0*6.0-I-NI-NYLOK SCREW M2.5*2-I (NI, NYLOK) Chapter 3...
Disassembly Procedure Removing the Battery Pack 1. Unlock the battery pack. 2. Slide the battery latch, hold it then remove the battery. Removing the HDD Module 1. Release the two screws fastening the HDD module cover. 2. Detach the HDD module cover. 3.
Removing the Memory and the MiniPCI Card 1. Release the five screws fastening the heatsink cover. 2. Detach the heatsink cover. 3. Pop up the memory card. 4. Then remove it from the slot. 5. Disconnect carefully the main wireless antenna and the auxiliary wireless antenna. 6.
Disassembling the Main Unit 1. To remove the middle cover, you have to remove the two screws on the rear side. 2. Open the notebook as shown. Detach the middle cover carefully because the cable of LED board and main board is under the middle cover.
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10. Disconnect the microphone line and take it out from the main unit carefully. 11. To detach the LCD module, you have to remove the four screws fastening the LCD hinges and the main unit. 12. There is a metal ring fastened on the right hinge. Do not mismatch when reassembling. 13.
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15. To separate the upper case from the main unit, you have to remove seven screws fastening the upper and lower case assembly. 16. Then remove the 18 screws on the bottom side of the main unit holding the upper and lower cases. One of these 18 screws secures the fan (marked in red).
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24. Remove the two screws fastening the fan. 25. Then detach the fan. 26. Remove the two screws fastening the modem board. 27. Detach the modem board from the main board carefully then disconnect it. 28. Remove the screw fastening the main board. 29.
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34. Remove the three screws fastening the Smart Card reader then detach the Smart Card reader from the lower case. 35. Pull the latch backwards softly and detach the USB board from its position. 36. Then disconnect carefully the four-pin USB cable, 10-pin USB cable and modem cable. 37.
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38. Disconnect the click-button cable then remove it. 39. Disconnect the cable linking the click buttons and touchpad then remove it. 40. Remove the three screws fastening the click-button bracket then detach the click-button bracket. 41. Remove the four screws fastening the touchpad bracket then detach the touchpad bracket. 42.
Disassembling the LCD Module 1. Detach the six LCD screw rubber cushions and remove the six screws fastening the LCD bezel. 2. Then carefully detach the LCD bezel. 3. Detach inverter board then disconnect the LCD backlight cable and the inverter cable. 4.
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7. Remove the two screws fastening the LCD right bracket and detach the bracket. 8. Remove the two screws fastening the LCD left bracket and detach the bracket. 9. Carefully detach the tapes then disconnect the LCD cable. 10. Remove the two screws fastening the antenna set. 11.
16. Remove the screw fastening the CCD module. 17. Detach the CCD module carefully from the LCD panel. Disassembling the ODD Module 1. Remove the four screws fastening the ODD holder and detach the ODD holder. 2. Insert a screwdriver or a clip into the emergency eject hole to eject the optical disk drive as shown 3.
Disassembling the CCD Module 1. Detach the CCD module holder. 2. Separate the cases of the CCD module. 3. Remove the two screws fastening the CCD board and detach the CCD board. Disassembling the HDD Module 1. Remove the two screws securing the HDD bracket and detach the HDD bracket. Chapter 3...
Troubleshooting Please use the following procedures as a guide for computer problems. Note: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options may occur errors or invalid responses. 1. Obtain the detailed fail symptoms as many as possible.
System Check Procedures External Diskette Drive Check Do the following procedures to isolate the possible effects from a controller, driver, or diskette. A writable, diagnostic diskette is required. Note: Make sure that the diskette does not have more than one label attached. Multiple labels may cause damage to the drive or make the drive fail.
3. Press F2 in the test items. 4. Follow the instructions in the message window. Note: Make sure that the DIMM is correctly inserted into the connector. A wrong connection will cause errors. Power System Check To verify the symptoms, power on the computer by using the following power sources separately. 1.
3. If the voltage is still less than 7.5V after recharging, replace the battery. If the battery status indicator does not light up, remove the battery pack. After the battery pack returns to room temperature, reinstall it to the system. If the charge indicator does not light up, replace the battery pack.
Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. Note: Perform the FRU replacement or actions in the sequence shown in Error Message List, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non- defective FRU.
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Error Message System RAM Failed at offset: nnnn Extended RAM Failed at offset: nnnn System battery is dead - Replace and run Setup System CMOS checksum bad - Default configuration used System timer error Real time clock error Previous boot incomplete - Default configuration used Memory size found by POST differed from CMOS...
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Error Message I/O device IRQ conflict Operating system not found No beep, power-on indicator turns off and LCD is blank. No beep, power-on indicator turns on and LCD is blank. No beep, power-on indicator turns on and LCD is blank. But you can see POST on an external CRT.
POST Code Code Beeps For Boot Block in Flash ROM Initialize the chipset. Initialize the bridge. Initialize the CPU. Initialize the system timer. Initialize system I/O. Check force recovery boot. Checksum BIOS ROM. Go to BIOS. Set Huge Segment. Initialize Multi Processor. Initialize OEM special code.
Index of Symptom-to-FRU Error Message Symptom/Error LCD backlight doesn't work. LCD is too dark. LCD brightness cannot be adjusted. LCD contrast cannot be adjusted. Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed.
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Symptom/Error System cannot detect the PC Card (PCMCIA). PCMCIA slot pin is damaged. Symptom / Error Memory count (size) appears different from actual size. Symptom/Error In Windows, multimedia programs, no sound comes from the computer. Internal speakers make noise or emit no sound. Symptom/Error The system will not enter hibernation.
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Symptom/Error System configuration does not match the installed devices. External display does not work correctly. USB does not work correctly. Print problems Serial or parallel port device problems. Symptom/Error Keyboard (one or more keys) does not work. Touchpad does not work. Symptom/Error Internal modem does not work correctly.
Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problems, follow the procedures below: 1.
1. Power off the computer. 2. Visually check the devices. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: • Non-Acer devices • Printer, mouse, and other external devices • Battery Pack •...
Part Two of Bottom View Part Three of Bottom View Item Description CN02 Mic connector (two pin) CN03 Main board to button board FFC connector (16 pin) CN04 LCD connector (40 pin) CN05 daughter board cable to main board (10 pin) CN06 Keyboard FFC connector (25 pin)
Acer office to order FRU parts for service. Note: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how to dispose them properly, or follow the rules set by your regional Acer office on how to return it.
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ZC1 TOUCHPAD BOARD ASSY S/P ZC1 POWER BOARD ASSY ZC1 BUTTON BOARD ASSY ZC1 USB BOARD ASSY S/P ZF1 INV (8-20V, V=700, REV=A1A) S.P. ZC1 CD ROM BOARD ASSY ACER PART NO. AP.09003.009 AP.09001.005 BT.00903.005 BT.00905.001 BT.00603.015 54.T72V7.001 54.TAXV7.001 KI.GLN01.002 KI.GLN01.001...
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CABLE POWER CORD US 3 PIN ROHS POWER CORD EU 3 PIN ROHS POWER CORD UK 3 PIN ROHS POWER CORD ITALIAN 3 PIN ROHS POWER CORD DANISH 3 PIN ROHS POWER CORD SWISS 3 PIN ROHS POWER CORD PRC 3 PIN ROHS POWER CORD US-110V (BSMI) ROHS POWER CORD AU W/ LABEL 3...
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FFC CABLE BUTTON BOARD TO MAINBOARD LF FFC CABLE - TP/B TO TP LF USB CABLE - 10/10P USB CABLE - 4/4P LCD CABLE 15.4 IN. WXGA DCIN CABLE CASE / COVER / BRACKET ASSEMBLY MIDDLE COVER UPPER CASE W/ TP LOWER CASE W/ SPEAKER THERMAL DOOR TP BOARD SUPPORT BRACKET...
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HDD DOOR LCD PANEL CARBON 15.4 IN. W/ LOGO ANTENNA CCD MODULE LCD BEZEL W/ RUBBER PAD 15.4 LCD BRACKET W/HINGE 15.4 IN. LCD BRACKET W/HINGE 15.4 IN. PCMCIA SLOT 2ND HDD BASE ASSY 2ND HDD BRACKET 2ND HDD COVER ZC1 (EBZC1027, REV3A) LF COMMUNICATION MODULE WIRELESS LAN ANTENNA...
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DVD SUPER MULTI HLDS GSA- 4082N DVD SUPER MULTI DRIVE HLDS GSA-4082N DL G BASE DVD SUPER MULTI PAN UJ-850 DVD SUPER MULTI UJ-850BAA-A FW1.5 HDD 80GB 2.5 IN. SEGATE MERCURY2 ST98823AS FW:3.06 HDD 100GB 2.5 IN. SEGATE MERCURY2 ST9100824AS FW:3.06 LF HDD 120GB 2.5 IN.