Acer TravelMate 3250 Service Manual
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Acer TravelMate 3250 Service Manual

Acer TravelMate 3250 Service Manual

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TravelMate 3250/2470 Series
Service Guide
Service guide files and updates are available
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PRINTED IN TAIWAN

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Summary of Contents for Acer TravelMate 3250

  • Page 1 TravelMate 3250/2470 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...

  • Page 2: Revision History

    Revision History Please refer to the table below for the updates made on TravelMate 3250/2470 service guide. Date Chapter Updates...
  • Page 3 Copyright Copyright © 2006 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 4 Conventions The following conventions are used in this manual: SCREEN MESSAGES NOTE WARNING CAUTION IMPORTANT Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 5 DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 7: Table Of Contents

    Acer eRecovery Management ........28...
  • Page 8 FRU (Field Replaceable Unit) List 103 TravelMate 3250/2470 Exploded Diagram ....... .104...

  • Page 9: System Specifications

    AcerAcer DridVista ATI Mobility Radeon GDDR2 VRAM, up to 384 MB of shared system memory) supporing DualView PowerPlayTM 5.0, Microsoft DirectX 9.0, PCI Express (for TravelMate 3250 discrete models) ® Mobile Intel 945GM Express chipset with integrated 3D graphics, featuring Intel Accelerator (GMA) 950 with up to 224 MB of shared system memory, supporting dual independent ®...
  • Page 10 Audio system with two built-in speakers (2W) and microphone ® Intel High-Definition audio support (audio codec: ALC833) Sound Blaster Pro Communication Acer Video Conference featuring Voice and Video over Internet Protocol (VVoIP) support via Acer OrbiCam and optional Acer Bluetooth Acer OrbiCam featuring: 225 degree ergonomic rotation...
  • Page 11 5-in-1 card reader (SD/MMC/MS/MS PRO/xD) (for TravelMate 3250) 3 USB 2.0 ports External display (VGA) port Headphones/speaker/line-out jack Microphone-in jack Ethernet (RJ-45) port Modem (RJ-11) port DC-in jack for AC adapter Environment Temperature: ° operating: 5 C to 35 C...

  • Page 12: System Block Diagram

    System Block Diagram PATA SATA Chapter 1...

  • Page 13: Board Layout

    Board Layout Top View CVR1 LID switch MIC1 Microphone cable connector LCD1 LCD cable connector Cardbus controller (ENE CB-1410) 11 LAN controller (Realtek RTL8100CL) Card reader controller (Ricoh R5C832) WLBTN1 Wireless launch switch Chapter 1 BTBTN1 Bluetooth launch switch SPK1 Speaker set cable Bluetooth module cable connector LEDB1...

  • Page 14: Bottom View

    Bottom View NOTE: This is engineering sample. The image above may not be exactly the same as the real main board you get. DCIN1 DC-in jack CRT1 External display port Modem cable connector MDC1 Modem board connector BAT1 Battery connector CDROM1 ODD module connector FAN1...
  • Page 15 Jumper Settings/Clear BIOS Password Procedures Remove the DIMM cover and the lower DDR2 memory module, then find out the G96 position on the main board. Please just the lower DDR2 memory module, you will need the upper DDR2 memory module to boot up the system.

  • Page 16: Your Acer Notebook Tour

    Your Acer Notebook tour After knowing your computer features, let us show you around your new TravelMate computer. Front view Icon Item Display screen Also called LCD (liquid-crystal display), displays computer output. Status indicators Light-Emitting Diodes (LEDs) that light up to show the status of the computer’s...

  • Page 17: Closed Front View

    Closed Front View Icon Speakers USB 2.0 ports Icon Item Bluetooth communication switch/ indicator Wireless communication switch/ indicator Line-in jack Microphone-in jack Headphones/ speakers/line-out jack Battery indicator Power indicator Latch Chapter 1 "Easy-launch buttons" on page 18 Item Description Left and right speakers deliver stereo audio output.

  • Page 18: Left View

    Left View Icon Icon Item Right View Icon Item Kensington lock slot Connects to a Kensington-compatible computer security lock. Description Optical drive Internal optical drive; accepts CDs or DVDs. Optical disk access Lights up when the optical drive is active. indicator Optical drive eject Ejects the optical disk from the drive.

  • Page 19: Rear Panel

    Rear Panel Icon Chapter 1 Three USB 2.0 ports Connect to USB 2.0 devices (e.g., USB mouse, USB camera). Ventilation slots Enable the computer to stay cool, even after prolong use. Modem (RJ-11) port Connects to a phone line. Ethernet (RJ-45) Connects to an Ethernet 10/100/1000- based network.

  • Page 20: Bottom Panel

    Helps keep the computer cool. Note: Do not cover or obstruct the opening of the fan. Protects the hard disk drive from shocks and bumps. (for TravelMate 3250) Houses the computer’s main memory. Release the battery for removal. Houses the computer’s battery pack.

  • Page 21: Easy-Launch Buttons

    Web browser, Empowering Key “ Press “ “ to run the Acer Empowering Technology. The mail and Web browser buttons are pre-set to email and Internet programs, but can be reset by users. To set the Web browser, mail and programmable buttons, run the Acer Launch Manager.

  • Page 22: Touchpad Basics

    Use the 4-way scroll (3) button to scroll up or down and move left or right a page. This button mimics your cursor pressing on the right scroll bar of Windows applications. Default application User-programmable Acer Empowering Technology (user-programmable) Internet browser (user-programmable) Email application (user-programmable) Chapter 1...
  • Page 23 Function Left Button (1) Execute Click twice quickly Select Click once Drag Click and hold, then use finger to drag the cursor on the touchpad Access context menu Scroll NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finger movements.

  • Page 24: Using The Keyboard

    Using the Keyboard The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. Lock Key Caps Lock When Caps Lock is on, all alphabetic characters typed...

  • Page 25: Hot Keys

    This key has the same effect as clicking the right mouse button; it opens the application’s context menu. Function Hot key help Displays help on hot keys. Acer eSetting Launches the Acer eSettings in Acer eManager. Acer Launches the Acer ePowerManagement in Acer ePowerManagement eManager. Description...

  • Page 26: Special Key

    Hot Key Icon Fn-F4 Fn-F5 Fn-F6 Fn-F7 Fn-F8 Fn-w Fn-y Fn-x Fn-z Special Key You can locate the Euro symbol and US dollar sign at the upper-center and/or bottom-right of your keyboard. To type: The Euro symbol Open a text editor or word processor. Function Sleep Puts the computer in Sleep mode.
  • Page 27 Either directly press the <Euro> symbol at the bottom-right of the keyboard, or hold <Alt Gr> and then press the<5> symbol at the upper-center of the keyboard. The US dollar sign Open a text editor or word processor. Either directly press the <Dollar> key at the bottom-right of the keyboard, or hold <Shift> and then press the <4>...

  • Page 28: Acer Empowering Technology

    To access this utility, either click on the “Acer eNet Management” icon on your netebook, or start the program from the Start menu. You also have the option to set Acer eNet Management to start automatically when you boot up your PC.
  • Page 29 Acer eNet Management can save network settings for a location to a profile, and automatically switch to the appropriate profile when you move from one location to another. Settings stored include network connection settings (IP and DNS settings, wireless AP details, etc.), as well as default printer settings.

  • Page 30: Acer Epower Management

    Acer ePower Management Acer ePower Management features a straightforward user interface. To launch it, select Acer ePower Management from the Empowering Technology interface. AC Mode (Adapter mode) The default setting is “Maximum Performance.” You can adjust CPU speed, LCD brightness and other settings, or click on buttons to turn the following functions on/off: Wireless LAN, Bluetooth, CardBus, FireWire (1394), Wired LAN and Optical Device if supported.

  • Page 31: Battery Status

    For real-time battery life estimates based on current usage, referto the panel on the lower left-hand side of the window. For additional options, click “Settings” to: Set alarms. Re-load factory defaults. Select what actions will be taken when the cover is closed or the power button is pressed. View information about Acer ePower Management. Chapter 1...

  • Page 32: Acer Epresentation Management

    Acer ePresentation Management Acer ePresentation Management lets you project your computer’s display to an external device or project using the hot key: Fn + F5. If auto-detection hardware is implemented in the system, your system display will be automatically switched out when an external display is connected to the system.

  • Page 33: Acer Edatasecurity Management

    Acer eDataSecurity Management Acer eDataSecurity Management is handy file encryption utility that protexts your files from being accessed by unauthorized persons. It is conveniently integrated with Windows explorer as a shell extension for quick and easy data encryption/decryption and also supports on-the-fly file encryption for MSN Messager and Microsoft Outlook.
  • Page 34 Chapter 1...

  • Page 35: Acer Elock Management

    Interfaces - includes serial ports, parallel port, infrared (IR), and Bletooth. To activate Acer eLock Management, a password must be set first. Once set, you can apply locks to any of the devices. Lock(s) will immediately be set without any reboot necessary, and will remain locked after rebooting, until unlocked.

  • Page 36: Acer Erecovery Management

    Acer eRecovery Management Acer eRecovery Management is a powerful utility that does away with the need for recovery disks provided by the manufacturer. The Acer eRecovery Management utility occupies space in a hidden partition on your system’s HDD. User-created backups are stored on D:\ drive. Acer eRecovery Management provides you with: Password protection.

  • Page 37: Acer Esettings Management

    Acer eSettings Management Acer eSettings Management allows you to inspect hardware specifications and to monitor the system health status. Furthermore, Acer eSettings Management enables you to optimize your Windows operating system, so your computer runs faster, smoother and better. Acer eSettings Management also: Provides a simple graphical user interface for navigating.

  • Page 38: Acer Orbicam

    Acer OrbiCam The Acer OrbiCam is a 1.3 megapixel CMOS camera appropriately mounted on the top of the LCD panel. The camera’s 225-degree ergonomic rotation allows you to capture high-resolution photos or videos up front or at the back of the LCD panel. The Acer OrbiCam fully supports the Acer Video Conference technology so that you can transmit the best video quality over an instant Messenger service.

  • Page 39: Rotating The Acer Orbicam

    Launching the Acer OrbiCam To launch the Acer OrbiCam, double click on the Acer OrbiCam icon on the screen. Click Start > All programs > Acer > Acer OrbiCam. The Acer OrbiCam capture windows window appears. Changing the Acer OrbiCam settings...
  • Page 40 NOTE: Settings the camera resolution to 640 x480 larger does not change the capture window size. Options Click Options to display the Window, Preview, and Folder tabs. Use the options to change the capture Options window size, preview settings, and the folder for captured photos or videos. Camera Settings Basic settings: Click the Camera Settings icon on the bottom right corner of the capture display, then select Camera Settings from the pop-up menu.

  • Page 41: Enabling The Acer Visageon (For 1.3 Megapixel Camera Models Only)

    Capturing photos or videos To capture a photo or a video clip, rotate the Acer OrbiCam to get the desired angle, then click the Take a Picture or Record a Video button. The Windows Picture and Fax Viewer or the Windows Media Player automatically launches to display or play a preview of the photo/video clip.
  • Page 42 The VisageON window appears as below: Select and apply a video effect in the left section of the VisageON window. Change the face tracking settings and options in the right section. Using the face tracking feature To use the face tracking feature: Users 1.
  • Page 43 VisageON VisageON Using video effects (selected models only) Using video effects Using video effects The Video Settings section allows you to select an avatar or accessory video effect from the list. To select an Video Settings effect: Video Settings 1. Click the encircled icon to display the available video effects. The Video Effect Selection window appears as below: Effect Selection Effect Selection...

  • Page 44: Using The System Utilities

    Settings Apply Acer GridVista is a handy utility that offers four pre-defined display settings so you can view multiple windows on the same screen. To access this function, please go to Start>All Programs and click on Acer GridVista. Start All Programs...

  • Page 45: Launch Manager

    NOTE: Please ensure that the resolution setting of the second monitor is set to the manufacturer's recommended value. Note: Note: Launch Manager Launch Manager allows you to set the four easy-launch buttons located above the keyboard. You can access "Easy-launch buttons" on page 24 the Launch Manager by clicking on Start >...

  • Page 46: Hardware Specifications And Configurations

    Cache scheme control Specification ® Intel Core Duo processor T2300/T2400/T2500/T2600 (2 MB L2 cache, 1.66/1.83/2/2.16 GHz, 667 MHz FSB) for TravelMate 3250 ® ® Intel Celeron M Processor 410/420/430 (1MB L2 cache, 1.46/1.60/1.73 GHz, 533 MHz FSB) or higher for TravelMate 2470...
  • Page 47 Built-in Intel 910GML (for TravelMate 2470) 0MB (no on-board memory) 2 sockets 1024MB 2GB (by two 1024MB SO-DIMM modules) TravelMate 3250 4GB (by two 2048MB SO-DIMM modules) TravelMate 2470 DDR 2 Synchronous DRAM 533/677 MHz 1.8V and 0.9V 200-pin soDIMM You can install memory modules in any combinations as long as they match the above specifications.
  • Page 48 reversed. LAN Interface Item Chipset Supports LAN protocol LAN connector type LAN connector location Features Modem Interface Item Data modem data baud rate (bps) Supports modem protocol Modem connector type Modem connector location Bluetooth Interface Item Chipset Data throughput Protocol Interface Connector type Note: For more details, please see the table below.
  • Page 49 Hard Disk Drive Interface Item Capacity (MB) 40000 Bytes per sector Data heads Drive Format Disks Spindle speed 4200 RPM (RPM) Performance Specifications Buffer size 2048KB Interface ATA/ATAPI-6; ATA-6 Max. media transfer rate (disk-buffer, Mbytes/s) Data transfer 100 MB/Sec. rate Ultra DMA mode-5 (host~buffer, Mbytes/s)
  • Page 50 Combo Drive Interface Item Applicable disc format Loading mechanism Power Requirement Input Voltage DVD-Super Multi Interface Item Vendor & model name Performance Specification Transfer rate (KB/sec) Buffer Memory Interface Specification For HDLS GCC-4244N: 1. Reads and writes data in each CD-ROM, CD-ROMXA, CD-I FMV, Video CD and CD-EXTRA 2.
  • Page 51 18 bit stereo full duplex HD audio Interface; S/PDIF output for PCM or AC-3 content 1Hz resolution VSR (Variable Sampling Rate) Yes/2 (1W speakers) ATI Radeon X1300 (for TravelMate 3250 discrete models) ® Built-in Intel 945GM (for TravelMate 3250 UMA models) ®...
  • Page 52 Core logic USB 2.0 Super I/O controller MODEM Bluetooth Wireless 802.11 b+g Specification ATI Radeon X1300 (for TravelMate 3250 discrete models) ® Built-in Intel 945GM (for TravelMate 3250 UMA models) ® Built-in Intel 910GML (for TravelMate 2470) 128MB dedicated memory->ATI Radeon X1300 (for TravelMate 3250 discrete models) 224 shared system memory->Built-in Intel...
  • Page 53 System Board Major Chips Item PCMCIA Audio Codec Card Reader (for Aspire 5500 only)/IEEE1394 Keyboard Item Keyboard controller Total number of keypads Windows logo key Internal & external keyboard work simultaneously Battery Item Vendor & model name Battery Type Pack capacity Number of battery cell Package configuration Normal voltage...
  • Page 54 LCD 14.1” inch Item Typical White Luminance (cd/m also called Brightness Luminance Uniformity Contrast Ratio Response Time (Optical Rise Time/Fall Time)msec Nominal Input Voltage VDD Typical Power Consumption (watt) Weight Physical Size(mm) Electrical Interface Support Color Viewing Angle (degree) Horizontal: Right/Left Vertial: Upper/Lower °...
  • Page 55 LCD 14.1” inch Item ° Temperature Range( C) Operating Storage (shipping) LCD Inverter Item Vendor & model name Brightness conditions Input voltage (V) Input current (mA) Output voltage (V, rms) Output current (mA, rms) Output voltage frequency (k Hz) AC Adaptor Item Input rating Maximum input AC current...
  • Page 56 Chapter 1...

  • Page 57: System Utilities

    1227 VGA BIOS Ver 01.00 KBC Ver xxxxxxxxxxxxxxxxxxxxxx Serial Number Asset Tag Number Produce Name Aspire 3620/TravelMate 2420 Manufacturer Name: Acer xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx UUID: Help Select Item ↑ ↓ ← → Exit Select Menu Chapter 2 during POST (when “Press <F2> to enter Setup” message is prompted...

  • Page 58: Navigating The Bios Utility

    Navigating the BIOS Utility There are six menu options: Info., Main, System Devices, Security, Boot, and Exit. Follow these instructions: To choose a menu, use the cursor left/right keys (zx). To choose a parameter, use the cursor up/down keys ( wy). To change the value of a parameter, press por q.

  • Page 59: Information

    VGA BIOS Ver 01.00 KBC Ver xxxxxxxxxxxxxxxxxxxxxx Serial Number Asset Tag Number Produce Name Aspire 3620/TravelMate 2420 Manufacturer Name: Acer xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx UUID: Help Select Item ↑ ↓ ← → Exit Select Menu NOTE: The system information is subject to different models.

  • Page 60: Main

    Main The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters. Information Main System Time: [20:03:49] System Date: [06/05/2006] System Memory: 640 KB Extended Memory: Video Memory...
  • Page 61 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter System Time Sets the system time. The hours are displayed with 24-hour format. System Date Sets the system date. System Memory This field reports the memory size of the system.

  • Page 62: Advanced

    Advanced The Advanced screen displays advanced settings in BIOS. Information Main Serial Port Parallel port: Mode Infrared port (FIR): Help Select Item ↑ ↓ ← → Exit Select Menu The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.

  • Page 63: Security

    Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. Information Main Supervisor Password is : User Password is : HDD Password is Set Supervisor Password Set User Password Set HDD Password Password on Boot Help ↑...

  • Page 64: Setting A Password

    The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter User Password is Supervisor Password is Set User Password Set Supervisor Password Primary HardDisk Security Password on Boot NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget your password.

  • Page 65: Removing A Password

    Removing a Password Follow these steps: Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set Password box appears: Type the current password in the Enter Current Password field and press e. Press e twice without typing anything in the Enter New Password and Confirm New Password fields.
  • Page 66 If the current password entered does not match the actual current password, the screen will show you the Setup Warning. If the new password and confirm new password strings do not match, the screen will display the following message. Chapter 2...

  • Page 67: Boot

    Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay. Information Main Boot priority order: 1: IDE0: WDC WD200EB-(PM) 2: IDE1: Samsung CD-ROM...

  • Page 68: Exit

    Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. Information Main Exit Saving Changes Exit Disarding Changes Load Setup Defaults Discard Changes Save Changes Help ↑ ↓ Select Item ← → Exit Select Menu The table below describes the parameters in this screen.

  • Page 69: Bios Flash Utility

    BIOS Flash Utility The BIOS flash memory update is required for the following conditions: New versions of system programs New features or options Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility.
  • Page 70 Chapter 2...

  • Page 71: Machine Disassembly And Replacement

    Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge Small Philips screw driver Philips screwdriver Plastic flat head screw driver Tweezers...

  • Page 72: General Information

    General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system. Remove the battery pack.

  • Page 73: Disassembly Procedure Flowchart

    Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
  • Page 74 LCD Panel Screw List Item Description SCW HEX NYL I#R-40/O#4-40 L5.5 SCREW MACH WAFER M2*L4 NI CPU SCREW M2.5*4.3L (2.3 KG) CPU SCREW M2.5*4.3L (1.55 KG) SCREW M2.5-6 SCRW M2.5*L8(NON NYLOK) SCREW M2*3 NYLON 1JMCPC-420325 SCREW SCREW M2.5*4L(NYLOCK)BLACK ZN SCREW M2.5X6 SRW M2.5*8L B/ZN NYLOK 700 SCRW M2.5*L3(NON NYLOK) SCREW M3x4(86.9A524.4R0)

  • Page 75: Removing The Battery Pack

    Removing the Battery Pack Unlock the battery lock. Slide the battery latch then remove the battery. Chapter 3...

  • Page 76: Removing The Wireless Lan Card/The Hdd Module/The Memory/The Odd Module And The Lcd Module

    Removing the Wireless LAN Card/the HDD Module/the Memory/the ODD Module and the LCD Module Removing the Memory and the HDD Module Remove the five screws fastening the DIMM cover. Detach the DIMM cover carefully. Pop out the memory carefully. Disconnect wireless main and auxiliary antenna from the wireless LAN card. Pop out the wireless LAN card and remove it.

  • Page 77: Removing The Odd Module

    Removing the ODD Module First, remove the screw fastening the ODD module as shown. Push the ODD module outwards then remove it. Removing the LCD Module Detach the middle cover from the main uiit carefully. Disconnect the launch board FFC from the launch board. Remove the middle cover (with launch board and microphone) from the main unit.
  • Page 78 Take out the microphone from the middle cover. Remove the two screws fastening the launch board. Then remove the launch board from the middle cover. Remove the screw holding the keyboard. Turn over the keyboard as shown. 10. Disconnect the keyboard cable. 11.
  • Page 79 16. Remove two screws fastening the LCD hinges. 17. Then detach the LCD module from the main unit. Chapter 3...

  • Page 80: Disassembling The Main Unit

    Disassembling the Main Unit Separate the Main Unit Into the Upper and the Lower Case Assembly Disconnect the touchpad cable and the LED FFC from the main board. Remove the 15 screws on the bottom as shown. Detach the upper case assembly from the lower case assembly carefully. Disassembling the Lower Case Assembly Turn over the lower case assembly to the bottom side, then disconnect the fan cable.
  • Page 81 11. Remove the two screws holding the speaker set. 12. Take out the speaker set from the lower case. 13. Remove the three screws fastening the system fan. 14. Detach the fan from the lower case. 15. Disconnect the RTC battery cable then detach the RTC battery. 16.

  • Page 82: Disassembling The Upper Case Assembly

    20. Remove the five screws fastening the heatsink. 21. Remove the heatsink from the main board. 22. Use a flat-headed screwdriver to release the CPU socket lock. 23. Remove the CPU from the CPU socket carefully. Disassembling the Upper Case Assembly Remove the two screws fastening the LED board.
  • Page 83 Remove the four screws fastening the touchpad bracket. Remove the touchpad bracket (with touchpad). Detach the touchpad from the touchpad bracke.t Chapter 3...

  • Page 84: Disassembling The Lcd Module (With Video Camera)

    Disassembling the LCD Module (with video camera) Remove the four screw caps as shown. Remove the four screws holding the LCD bezel. Then detach the LCD bezel from the LCD module. Remove the two screws fastening the LCD inverter. Take out the LCD inverter from the LCD cover, then disconnect the LCD cable from the inverter. Remove the two screws holding the digital camera to the LCD panel.
  • Page 85 13. Take out the LCD assembly from the LCD panel. 14. Disconnect the LCD cable from the LCD. 15. Tear off the tape fastening the LCD cable and detach the LCD cable from the LCD. 16. Remove the two screws holding the wireless antenna set to the LCD panel. 17.
  • Page 86 Chapter 3...

  • Page 87: Disassembling The External Modules

    Disassembling the External Modules Disassembling the HDD Module Remove the four screws fastening the HDD bracket. Remove the HDD bracket. Disassembling the ODD Module Remove the two screws holding the ODD fix holder bracket. Then remove the ODD fix holder bracket. Reove the two screws fastening the ODD rail bracket then remove the rail bracket.
  • Page 88 Chapter 3...

  • Page 89: Troubleshooting

    Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.

  • Page 90: System Check Procedures

    System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.

  • Page 91: Memory Check

    If any of these devices do not work, reconnect the cable connector and repeat the failing operation. Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board. Go to the diagnostic memory in the test items.

  • Page 92: Check The Power Adapter

    Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure If the voltage is not correct, replace the power adapter. If the voltage is within the range, do the following: Replace the System board.

  • Page 93: Touchpad Check

    Check the Battery Pack To check the battery pack, do the following: From Software: Check out the Power Management in control Panel In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct.

  • Page 94: Power-On Self-Test (Post) Error Message

    Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer.

  • Page 95: Index Of Error Messages

    Index of Error Messages Error Code List Error Codes <No error code> <No error code> Error Message List Error Messages Failure Fixed Disk Stuck Key Keyboard error Keyboard Controller Failed Keyboard locked - Unlock key switch Monitor type does not match CMOS - Run Setup Run “Load Default Settings” in BIOS Setup Utility. Shadow RAM Failed at offset: nnnn System RAM Failed at offset: nnnn Extended RAM Failed at offset: nnnn...
  • Page 96 Error Message List Error Messages Real time clock error Previous boot incomplete - Default configuration used Memory size found by POST differed from CMOS Diskette drive A error Incorrect Drive A type - run SETUP System cache error - Cache disabled CPU ID: DMA Test Failed Software NMI Failed...
  • Page 97 Error Message List No beep Error Messages No beep, power-on indicator turns off and LCD is blank. No beep, power-on indicator turns on and LCD is blank. No beep, power-on indicator turns on and LCD is blank. But you can see POST on an external CRT.

  • Page 98: Phoenix Bios Beep Codes

    Phoenix BIOS Beep Codes Code Beeps Verify Real Mode Disable Non-Maskable Interrupt (NMI) Get CPU type Initialize system hardware Initialize chipset with initial POST values Set IN POST flag Initialize CPU registers Enable CPU cache Initialize caches to initial POST values Initialize I/O component Initialize the local bus IDE Initialize Power Management...
  • Page 99 Code Chapter 4 Beeps 2-1-2-3 Check ROM copyright notice Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled...
  • Page 100 Code Beeps Initialize floppy controller Determine number of ATA drives (optional) Initialize hard-disk controllers Initialize local-bus hard-disk controllers Jump to UserPatch2 Build MPTABLE for multi-processor boards Install CD ROM for boot Clear huge ES segment register Fixup Multi Processor table Search for option ROMs.
  • Page 101 Code Code Chapter 4 Beeps Unknown interrupt Beeps Initialize the chipset Initialize the bridge Initialize the CPU Initialize the system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type...

  • Page 102: Index Of Symptom-To-Fru Error Message

    Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed.
  • Page 103 Power-Related Symptoms Symptom / Error Battery can’t be charged PCMCIA-Related Symptoms Symptom / Error System cannot detect the PC Card (PCMCIA) PCMCIA slot pin is damaged. Memory-Related Symptoms Symptom / Error Memory count (size) appears different from actual size. Speaker-Related Symptoms Symptom / Error In Windows, multimedia programs, no sound comes from the computer.
  • Page 104 Power Management-Related Symptoms Symptom / Error Battery fuel gauge in Windows doesn’t go higher than 90%. System hangs intermittently. Peripheral-Related Symptoms Symptom / Error System configuration does not match the installed devices. External display does not work correctly. USB does not work correctly Print problems.

  • Page 105: Intermittent Problems

    Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: Run the advanced diagnostic test for the system board in loop mode at least 10 times.

  • Page 106: Undetermined Problems

    System Check” on page 83.): Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive...

  • Page 107: Jumper And Connector Locations

    Jumper and Connector Locations Top View CVR1 LID switch MIC1 Microphone cable connector LCD1 LCD cable connector Cardbus controller (ENE CB-1410) 11 LAN controller (Realtek RTL8100CL) Card reader controller (Ricoh R5C832) WLBTN1 Wireless launch switch Chapter 5 BTBTN1 Bluetooth launch switch SPK1 Speaker set cable Bluetooth module cable connector...

  • Page 108: Bottom View

    Bottom View NOTE: This is engineering sample. The image above may not be exactly the same as the real main board you get. DCIN1 DC-in jack CRT1 External display port Modem cable connector MDC1 Modem board connector BAT1 Battery connector CDROM1 ODD module connector FAN1...
  • Page 109 Jumper Settings/Clear BIOS Password Procedures Remove the DIMM cover and the lower DDR2 memory module, then find out the G96 position on the main board. Please just the lower DDR2 memory module, you will need the upper DDR2 memory module to boot up the system.
  • Page 110 Chapter 5...

  • Page 111: Fru (Field Replaceable Unit) List

    Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 112: Travelmate 3250/2470 Exploded Diagram

    BATTERY PACK LI+ 9CELL 2.4MAH SANYO WIRELESS LAN BOARD 802.11BG FOXCONN ATHEROS EU WIRELESS LAN BOARD 802.11BG FOXCONN BCM4318 MODEM BOARD FOXCONN T60M845.01 TOUCHPAD BOARD SYNAPTICS TM51-389 LED BOARD Acer Part No. AP.06501.007 AP.06503.011 AP.06506.003 BT.00603.014 BT.00604.006 BT.00605.002 BT.00603.012 BT.00604.005 BT.00605.003 BT.00903.004 54.A74V1.001...
  • Page 113 POWER CORD 10A 250V 3PIN BK SOUTH AFRICA POWER CORD 10A 250V SWISS POWER CORD 2.5A 250V AUSTRALIA POWER CORD 2.5A 250V SOUTH AFRICA BK POWER CODE 7A 125V JAPAN 2PIN Acer Part No. 54.TB2V1.001 54.A74V1.003 50.TCZV1.006 50.TCZV1.001 50.TCZV1.002 50.TCZV1.003 27.01518.781 27.01518.591...
  • Page 114 LOWERCASE W/SPEAKER SPEAKER MIDDLE COVER W/MICROPHONE (TRAVELMATE) MIDDLE COVER W/MICROPHONE (ASPIRE) FRONT COVER DIMM COVER HDD COVER TOUCHPAD BRACKET UPPER CASE (TRAVELMATE) UPPER CASE (ASPIRE) Acer Part No. 60.TCZV1.001 23.TCZV1.003 60.TCZV1.003 60.ADKV1.003 42.TCZV1.003 42.TCZV1.002 42.TCZV1.001 33.TCZV1.001 60.TCZV1.002 60.ADKV1.002 Chapter 6...
  • Page 115 CPU DOTHAN730 1.6GMHZ INTEL CPU DOTHAN740 1.73GMHZ INTEL CPU DOTHAN725A 1.6GMHZ INTEL CPU CEL-M370 1.5G MHZ INTEL CPU CEL-M380 1.6GMHZ INTEL CPU CEL-M390 1.7GMHZ INTEL CPU CEL-M360 1.4GMHZ INTEL DVD-RW MODULE 8X Acer Part No. 6M.TB2V1.001 33.TB2V1.002 33.TB2V1.003 42.TB2V1.003 KO.0240A.005 KO.02409.015 KC.NV001.370 KC.N0001.730...
  • Page 116 ASSY HDD BRACKET AG1 HDD 40GB SEAGATE ST9402112A HDD 40GB TOSHIBA MK4025GAS HDD 40GB HGST HTS421240H9AT00 HDD 40GB WD WD400UE-22HCT0 HDD 40GB SAMSUNG M40MP0402H HDD MODULE 60G ASSY HDD BRACKET AG1 Acer Part No. 33.TB2V1.002 33.TB2V1.003 42.TB2V1.003 42.TB2V1.004 (TM) KU.0080D.017 KU.00804.012 KU.00805.019 KU.00807.022 KU.0080D.019...
  • Page 117 HDD 120G SEAGATE ST9120824A HDD 120G SEAGATE ST9120821A CPU HEATSINK W/SCREW W/O FAN KEYBOARD 89KEY DARFON NSK- H3M00 SWISS KEYBOARD 88KEY DARFON NSK- H30M02 TAIWAN(CHINESE) KEYBOARD 88KEY DARFON NSK- H3M03 THAI Acer Part No. KH.06001.004 KH.06001.003 KH.06004.004 KH.06004.007 KH.06007.010 KH.06008.002 33.TB2V1.004 KH.08004.003 KH.08007.011...
  • Page 118 KEYBOARD 88KEY DARFON NSK- AEK02 TAIWAN(CHINESE) KEYBOARD 88KEY DARFON NSK- AEK03 THAI KEYBOARD 89KEY DARFON NSK- AEK06 PORTUGA KEYBOARD 88KEY DARFON NSK- AEK0A ARABIC KEYBOARD 89KEY DARFON NSK- AEK0C CZECH Acer Part No. KB.A2707.012 KB.A2707.013 KB.A2707.016 KB.A2707.019 KB.A2707.009 KB.A2707.010 KB.A2707.008 KB.A2707.024 KB.A2707.023 KB.A2707.021...
  • Page 119 LCD MODULE CCD 14.1" WXGA GLARE W/ANTENNA LCD MODULE 14.1" WXGA NONE GLARE W/ANTENNA INVERTER BOARD DARFON VK.21189.402 INVERTER BOARD 15.4" FOXCONN T62I240.00 INVERTER BOARD 15.4" YEC YNV- Acer Part No. KB.T5007.019 KB.T5007.009 KB.T5007.010 KB.T5007.008 KB.T5007.024 KB.T5007.023 KB.T5007.021 KB.T5007.018 KB.T5007.017 KB.T5007.025...
  • Page 120 NONE GLARE 420G LCD 14" WXGA CMO N141I1-L02 NONE GLARE LCD MODULE 14.1" WXGA GLARE W/ANTENNA INVERTER BOARD 15.4" FOXCONN T62I240.00 WIRELESS ANTENNA LEFT/RIGHT LCD/INVERTER CABLE 14.1" WXGA Acer Part No. 25.TCZV1.001 50.TCZV1.004 33.TB1V1.003 33.TB1V1.004 60.AA6V1.004(Aspire) 60.TB2V1.004(TravelMate) 60.TCZV1.005(TravelMate) 60.TB2V1.005 6K.TB2V1.001 LK.14105.013...
  • Page 121 M470T3354CZ3-CD5 SDIMM 256M HYNIX HYMP532S64P6-C4 SDIMM 512M INFINEON MHYS64T64020HDL-3.7-A SDIMM 512M NANYA NT512T64UH8A1FN-37B SDIMM 512M MICRON MT8HTF6464HDY-53EB3 SDIMM 512M SAMSUNG M470T6554CZ3-CD5 SDIMM 512M HYNIX HYMP564S64P6-C4 Acer Part No. 33.TB1V1.003 33.TB1V1.004 60.TB2V1.004 60.TB2V1.005 6K.TB2V1.001 LK.1410D.005 LK.14109.005 LK.14105.014 LK.14106.005 LK.14108.003 MB.TCZV1.001 23.TCZV1.004 22.TB2V1.001...
  • Page 122 SCREW M2.5*4L(NYLOCK)BLACK SRW M2.5*8L B/ZN NYLOK 700 SCREW M3x4(86.9A524.4R0) SCREW WAFER NYLOK NI 2ML3 SCRW M2*4 WAFER NI SCRW M2.5*3 WAFER NI SCREW NYLOK M2.5-5 SCREW M2.5*L3 MICROPHONE Acer Part No. 47.A46V1.002 47.TB1V1.001 40.ADKV1.001 40.TCZV1.001 34.00015.081 86.00059.220 86.00C31.220 86.00C34.620 86.5A353.120 86.9A323.6R0...
  • Page 123 Chapter 6...
  • Page 124 Chapter 6...

This manual is also suitable for:

Aspire 5550 seriesAspire 3670 seriesTravelmate 3250 seriesTravelmate 2470 series

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