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Aspire 5515 Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...
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Conventions The following conventions are used in this manual: SCREEN MESSAGES NOTE WARNING CAUTION IMPORTANT Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions.
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DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
System Specifications Features Below is a brief summary of the computer’s many features: Operating System Genuine Windows® Vista™ • Platform • System Memory • Display and graphics • Storage subsystem • Audio • Dimensions and Weight • Communication • Privacy control •...
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I/O interface • Environment Temperature: • Operating: 5 °C to 35 °C • Non-operating: -20 °C to 65 °C • Humidity (non-condensing): • Operating: 20% to 80% • Non-operating: 20% to 80% • NOTE: Items marked with * denote only selected models. Chapter 1...
Your Acer Notebook tour After knowing your computer features, let us show you around your new computer. Front View Icon Item Microphone Internal microphone for sound recording. Integrated Web camera for video communication webcam (for selected models). Display screen Also called Liquid-Crystal Display (LCD), displays computer output.
Icon NOTE: The Power and Battery indicators are visible even when the computer cover is closed Closed Front View Icon Rear View Icon Chapter 1 Item TouchPad Touch-sensitive pointing device which functions like a computer mouse. Click buttons (left The left and right buttons function like the left and right) and right mouse buttons.
Left View Icon Item Ethernet (RJ-45) Connects to an Ethernet 10/100-based port network. External display Connects to a display device (VGA) port (e.g. external monitor, LCD projector). USB 2.0 ports Connect to USB 2.0 devices (e.g. USB mouse, USB camera). Line-in jack Accepts audio line-in devices (e.g., audio CD player, stereo walkman, mp3 player).
Right View Icon Chapter 1 Item Kensington lock Connects to a Kensington-compatible computer slot security lock. Note: Wrap the computer security lock cable around an immovable object such as a table or handle of a locked drawer. Insert the lock into the notch and turn the key to secure the lock.
Bottom View Icon Item Battery bay Houses the computer's battery pack. Battery release Releases the battery for removal. latch Memory Houses the computer's main memory. compartment Hard disk bay Houses the computer's hard disk (secured with screws). Battery lock Locks the battery in position. Ventilation slots Enable the computer to stay cool, even after and cooling fan...
Indicators The computer has several easy-to-read status indicators. The front panel indicators are visible even when the computer cover is closed. Icon Power Battery Num Lock Caps Lock NOTE: 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows green when in AC mode.
TouchPad Basics (with fingerprint reader) The following items show you how to use the TouchPad with Acer Bio-Protection fingerprint reader: Move your finger across the TouchPad (1) to move the cursor. • Press the left (2) and right (3) buttons located beneath the TouchPad to perform selection and •...
Using the Keyboard The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. Lock key Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase.
Windows Keys The keyboard has two keys that perform Windows-specific functions. Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions: <...
Special Key You can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your keyboard. The Euro symbol Open a text editor or word processor. Hold <Alt Gr> and then press the <5> key at the upper-center of the keyboard. NOTE: Note: Some fonts and software do not support the Euro symbol.
Apply to confirm the new settings and click OK to complete the process. Acer GridVista is a handy utility that offers four pre-defined display settings so you can view multiple windows on the same screen. To access this function, please go to Start...
• AM2 PGA-940 Fan Speed (rpm) Specification PhoenixBIOS V0.08 Flash 1 MB Support ISIPP • Support Acer UI • Support multi-boot • Suspend to RAM (S3)/Disk (S4) • Various hot-keys for system control • Support SMBIOS 2.3, PCI2.2 • ACPI 2.0 compliance with Intel Speed Step Support C1, C2, C3 •...
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System Memory Item Memory controller Memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Cache Features Memory Combinations Slot 1 512MB 512MB 512MB 1024MB 1024MB 1024MB 1024MB 2048MB 2048MB...
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Item Interface Hard Disk Drive Interface Item Vendor Model Name Capacity (MB) Bytes per sector Data heads Drive Format Disks Spindle speed (RPM) Performance Specifications Buffer size Interface Internal transfer rate (Mbits/ sec max) Sustained transfer rate (Mbytes/sec max) I/O data transfer rate (Mbytes/sec max) DC Power Requirements Voltage tolerance...
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Super-Multi Drive Module Item Vendor & model name Performance Specification Transfer rate (MB/sec) Buffer Memory Interface Applicable disc format Loading mechanism Power Requirement Input Voltage Audio Interface Item Audio Controller Mono or Stereo Compatibility System Board Major Chips Item Core logic Audio Codec Keyboard Chapter 1...
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Keyboard Item Keyboard controller Total number of keypads Windows logo key Internal & external keyboard work simultaneously Battery Item Vendor & model name Battery Type Pack capacity Number of battery cell Package configuration LCD 14.1” Item Vendor/model name Screen Diagonal (mm) Active Area (mm) Display resolution (pixels) Pixel Pitch...
System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.
Information The Information screen displays a summary of your computer hardware information. Information Main Advanced CPU Type: CPU Speed: IDE0 Model Name: IDE0 Serial Number: ATAPI Model Name: System BIOS Version: VGA BIOS Version: Serial Number: Asset Tag Number: Product Name: Manufacturer Name: UUID: ↑↓...
Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery. Information Main Advanced System Time: System Date: System Memory: Extended Memory: Video Memory: Quiet Boot: Network Boot: D2D Recovery: SATA Mode: ↑↓...
Advanced The Advanced screen allows the user to configure the various advanced BIOS options. IMPORTANT:Making incorrect settings to items on these pages may cause the system to malfunction. Unless you have experience adjusting these items, we recommend that you leave these settings at the default values.
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Parameter PS/2 Mouse Enable or Disable PS/2 Mouse port IRQ12. IDE Controller Configure the Integrated Local Bus IDE Controller. On Chip SATA Enable On chip SATA. SATA Mode Select the SATA Mode. SATA Smbus Enable or disable the SATA Smbus Interface Interface.
Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. Information Main Advanced Supervisor Password Is User Password Is HDD 0 Password Is Set Supervisor Password Set User Password Set HDD 0 Password Password on Boot: ↑↓...
Setting a Password Follow these steps as you set the user or the supervisor password: Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor Password box appears: Type a password in the “Enter New Password” field. The password length can not exceeds 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive).
Changing a Password Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password box appears. Type the current password in the Enter Current Password field and press Enter. Type a password in the Enter New Password field. Retype the password in the Confirm New Password field.
Power The Power screen allows the user to configure various CPU and power management options and device wakeup behavior. Information Main Advanced Enable Cool 'n' Quiet: C State Confiuration ↑↓ Help Select Item ←→ Exit Select Menu The table below describes the items, menus, and submenus in this screen. Settings in boldface are the default and suggested parameter settings.
Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay. Information Main Advanced Boot priority order: 1.
Exit The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility. Information Main Advanced Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes ↑↓ Help Select Item ←→ Exit Select Menu The table below describes the parameters in this screen.
BIOS Flash Utilities The BIOS flash memory update is required for the following conditions: New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. • Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility.
DOS Flash Utility Perform the following steps to use the DOS Flash Utility: Press F2 during boot to enter the Setup Menu. Select Boot Menu to modify the boot priority order, for example, if using USB HDD to Update BIOS, move USB HDD to position 1.
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In flash BIOS, the message Please do not remove AC Power Source displays. NOTE: If the AC power is not connected, the following message displays. Plug in the AC power to continue. Flash is complete when the message Flash programming complete displays. Chapter 2...
WinFlash Utility Perform the following steps to use the WinFlash Utility: IMPORTANT:Ensure only one *.wph file is present in the destination directory when using flash32.exe. If more than one file is present the computer will blue screen. Double click the WinFlash executable. The Destination Directory screen displays.
Remove HDD/BIOS Password Utilities This section provide you with removing HDD/BIOS password method: Remove HDD Password: If you key in the wrong HDD password three time, HDD password error code displays on the screen. To reset the HDD password, perform the following steps: From a DOS prompt, key in Unlock6.exe 00193 and press <Enter>.
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Removing BIOS Passwords: If you key in the wrong Supervisor Password three times, System Disabled displays on the screen. See the image below. To reset the BIOS password, run BIOS_PW.EXE as follows: Key in bios_pw 14452 0 Select one string from the list. Chapter 2...
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Reboot the system and key in the selected string (qjjg9vy, 07yqmjd etc.) for the BIOS user password. Cleaning BIOS Passwords To clear the password, perform the following steps: From a DOS prompt, Execute clnpwd.exe Press 1, 2, or 3 to clean the desired password shown on the screen. The onscreen message determines whether the function is successful or not.
Using DMITools The DMI (Desktop Management Interface) Tool copies BIOS information to eeprom to be used in the DMI pool for hardware management. When the BIOS displays Verifying DMI pool data it is checking the table correlates with the hardware before sending to the operating system (Windows, etc.).
Machine Disassembly and Replacement IMPORTANT:The outside housing and color may vary from the mass produced model. This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge •...
General Information Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3.
External Module Disassembly Process IMPORTANT:The outside housing and color may vary from the mass produced model. External Modules Disassembly Flowchart The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
Removing the Battery Pack 1. Turn computer over. 2. Slide and hold the battery release latch to the release position (1), then lift out the battery pack from the main unit (2). Removing the Lower Covers 1. See “Removing the Battery Pack” on page 44. 2.
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3. Carefully open the memory cover. 4. Remove the HDD cover as shown. Chapter 3...
Removing the Optical Drive Module 1. See “Removing the Battery Pack” on page 44. 2. Remove the screw securing the ODD module. Step ODD Module M2*3 3. Insert a screw driver as shown, and gently lever the ODD module out of the chassis. 4.
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5. Remove the three screws securing the ODD bracket and remove the ODD bracket from the optical disk drive module. Step Size Quantity Screw Type ODD Bracket M2.5*5 6. Insert a pin in the eject hole of the ODD to eject the ODD tray. Chapter 3...
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7. Press down on the locking catch to release the ODD cover and remove. Chapter 3...
Removing the DIMM Modules 1. See “Removing the Battery Pack” on page 44. 2. Remove the Memory Module cover See “Removing the Lower Covers” on page 44. 3. Push out the release latches on both sides of the DIMM socket to release the DIMM module. 4.
Removing the WLAN Module 1. See “Removing the Battery Pack” on page 44. 2. Remove the Memory cover. See “Removing the Lower Covers” on page 44. 3. Pull back the protective cover to expose the WLAN board as shown. 4. Disconnect the antenna cables from the WLAN board. 5.
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6. Detach the WLAN board from the WLAN socket. NOTE: When reattaching the antennas, ensure the cables are tucked into the chassis to prevent damage. Chapter 3...
Removing the Hard Disk Drive Module 1. See “Removing the Battery Pack” on page 44. 2. Remove the HDD cover, See “Removing the Lower Covers” on page 44. 3. Use the pull-tab to pull and lift the hard disk drive module out of the bay. NOTE: To prevent damage to device, avoid pressing down on it or placing heavy objects on top of it.
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4. Remove the four screws securing the hard disk to the carrier in reverse numerical order, from 4 to 1. Step Size Quantity Screw Type HDD Carrier M3*3 5. Remove the HDD from the carrier. Chapter 3...
Removing the CPU Fan 1. See “Removing the Lower Covers” on page 44. 2. Remove the two screws securing the CPU Fan to the mainboard. Step CPU Fan M2.5*10 3. Disconnect the CPU Fan cable from the mainboard. 4. Lift the CPU Fan clear of the chassis. Size Quantity Screw Type...
Removing the Thermal Module 1. See “Removing the CPU Fan” on page 54. 2. Peel back the protective cover to expose the Thermal Module. Remove the four securing screws (in reverse numerical order from screw 4 to screw 1) from the Thermal Module. Step Thermal Module CPU_SCREW_SPRIN...
Removing the Switch Cover CAUTION: Using tools to remove the Switch Cover may cause damage to the outer casing. It is recommended that you only use your fingers to remove the Switch Cover. 1. See “Removing the Battery Pack” on page 44. 2.
Removing the Keyboard 1. See “Removing the Switch Cover” on page 57. 2. Remove the two securing screws from the keyboard as shown. Step Keyboard M2*3 3. Lift the keyboard away from the chassis as shown. 4. Move the keyboard toward the LCD panel to expose the FFC cable. Size Quantity Screw Type...
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5. Open the cable retainer and disconnect the FFC cable from the mainboard. 6. Lift the keyboard clear of the chassis. Chapter 3...
Removing the LCD Module 1. See “Removing the Battery Pack” on page 44. 2. See “Removing the Keyboard” on page 58. 3. Remove the two securing screws from the bottom of the chassis. Step LCD Module M2.5*10 4. Remove the Antenna Cables from the cable channel as shown. Size Quantity Screw Type...
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5. Turn the computer over. Disconnect the power and camera cables from the mainboard. Chapter 3...
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6. Remove the antenna cable from the cable channel and pull it all the way through the chassis as shown. 7. Remove the four securing screws (two each side) from the LCD module. Step LCD Module M2.5*15 (red callout) LCD Module M2.5*10 (green callout) Size...
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8. Carefully remove the LCD module from the chassis. Chapter 3...
Removing the Upper Cover 1. See “Removing the Battery Pack” on page 44. 2. See “Removing the LCD Module” on page 60. 3. Turn the computer over. Remove the eleven screws on the bottom panel. Step Upper Cover M2.5*10 (red callout) Upper Cover M2.5*6 (green callout)
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5. Disconnect the TouchPad cable from the mainboard as shown. NOTE: Avoid pulling on cables directly to prevent damage to the connectors. NOTE: Use the pull-tabs on FFC cables whenever available to prevent damage. 6. Starting on the left side of the casing, pry the upper and lower cases apart as shown. Chapter 3...
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7. Work along the casing toward the right side, prying apart the casing. 8. Remove the upper cover as shown. Chapter 3...
Removing the TouchPad Mylar Cover 1. See “Removing the Upper Cover” on page 64. 2. Gently peel the protective cover away from the TouchPad Bracket as shown. 3. Remove the mylar from the upper cover as shown. Chapter 3...
Removing the TouchPad Bracket 1. See “Removing the TouchPad Mylar Cover” on page 67. 2. Remove the single screw from TouchPad bracket. Step TouchPad Bracket M2*3 3. Remove the adhesive strip from the TouchPad as shown. 4. Release the FFC locking latch and remove the TouchPad FFC from the chassis. Size Quantity Screw Type...
5. Lift the right edge of the TouchPad bracket first to clear the securing clips and remove it as shown. Removing the TouchPad 1. See “Removing the TouchPad Bracket” on page 68. 2. Push the TouchPad upward from underneath the casing as shown. Chapter 3...
Removing the Switch Board 1. See See “Removing the Upper Cover” on page 64. 2. Locate the Switch Board at the rear of the chassis. 3. Lift the Switch Board upward to disconnect the interface and remove it from the chassis. Chapter 3...
Removing the Mainboard 1. See “Removing the Switch Board” on page 70. 2. Remove the six securing screws from the Mainboard. Step Mainboard M2*3 (red callout) Mainboard M2.5*3 (green callout) 3. Remove the two adhesive strips from the Speaker and MIC connectors. Chapter 3 Size Quantity...
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4. Disconnect the Speaker and MIC cables as shown. 5. Ease out the casing to release the I/O ports from the rear of the chassis and lift the mainboard upward. 6. Remove the mainboard from the chassis, in the direction of the arrow, and place it on a clean, dust-free surface.
Removing the Internal Microphone 1. See See “Removing the Mainboard” on page 71. 2. Remove the adhesive strips holding the MIC cable in place. 3. Remove the cable from the cable channel as shown. 4. Remove the MIC from the chassis as shown. Chapter 3...
Removing the Speaker Module 1. See “Removing the Mainboard” on page 71. 2. Remove the adhesive tape from the speaker cable. 3. Remove the two screws from the speaker modules. NOTE: The left and right speaker module securing screws differ slightly in length. Ensure the correct screw is used for each speaker.
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4. Remove the left side speaker from the chassis as shown. 5. Ensure the speaker cable is clear of any obstructions or adhesive strips. 6. Remove the right side speaker from the chassis and lift the entire speaker assembly clear of the chassis. Chapter 3...
Removing the CPU 1. See “Removing the Thermal Module” on page 55. 2. Pull the CPU socket release lever outward to clear the securing clips. 3. Lift the CPU socket release lever to the vertical position as shown. 4. Remove the CPU from the socket as shown. IMPORTANT:The pins on the underside of the CPU are very delicate.
Removing the LCD Bezel 1. See “Removing the LCD Module” on page 60. 2. Remove the two upper and two lower bezel screw caps and screws. Step LCD Bezel M2.5*6 3. Starting from the lower left side of the bezel, pry the bezel upwards and away from the panel. Move along the top and right until all sides of the bezel are removed.
Removing the Inverter Board 1. See “Removing the LCD Bezel” on page 78. 2. Remove the securing screws from the Inverter board. Step Inverter Board M2.5*6 3. Remove the adhesive strip from the right side connector. 4. Disconnect the right Inverter board cable as shown. Chapter 3 Size Quantity...
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5. Lift the Inverter board clear of the LCD Module and disconnect the left cable. 6. Remove the Inverter board from the LCD module. Chapter 3...
Removing the LCD Panel 1. See “Removing the Inverter Board” on page 79. 2. Remove the two securing screws from the LCD Module. Step LCD Panel M2.5*6 3. Lift the LCD Panel clear of the LCD Module. The LCD Module appears as follows when the LCD panel is removed. Chapter 3 Size Quantity...
Removing the LCD Brackets and FPC Cable 1. See “Removing the LCD Panel” on page 81. 2. Turn the LCD panel over to expose the rear. 3. Lift the adhesive protector and disconnect the cable from the LCD Panel. 4. Lift the FPC cable from the panel. 5.
Removing the Camera Module 1. See “Removing the LCD Panel” on page 81. 2. Disconnect the Lid Latch spring from the LCD module. 3. Slide the Lid Latch assembly to the left and pull upward to disengage the right side from the module. 4.
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6. Remove the single securing screw from the Camera Module. Step Size Quantity Screw Type Camera Module M2*3 7. Peel back the adhesive strips holding the camera cable in place, and remove the camera from the LCD module. 8. Starting at the corner nearest the bracket, pry open the casing and remove the back cover. Chapter 3...
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9. Remove the single securing screw from the bracket. Step Size Quantity Screw Type Camera Module M2*3 10. Remove the Camera bracket from the board as shown. 11. Remove the Camera board from the casing as shown. Chapter 3...
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12. Peel back the adhesive strip securing the cable to the camera module. 13. Disconnect the camera cable from the module. Chapter 3...
Removing the Antennas 1. See “Removing the LCD Panel” on page 81. 2. Remove the strips holding the antenna cables in place. Ensure the cables are free from obstructions. 3. Remove the two securing screws (one per antenna) from the left and right antenna. 4.
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5. Lift the left side antenna from the LCD module as shown. 6. Remove the antenna assembly and cables from the LCD module. Chapter 3...
LCD Module Reassembly Procedure Replacing the Antennas 1. Replace the left and right antennas as shown. Ensure that the locating pin on each antenna is correctly seated. Press down on the adhesive pads (green callout) to secure the antennas in place. Locating Pin 2.
Replacing the Camera 1. Reconnect the camera cable to the module. 3. Replace the Camera board in the casing as shown. Ensure the locating pin is correctly seated. 4. Replace the Camera bracket on the board as shown 2. Replace the adhesive strip securing the cable to the camera module.
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6. Replace the Camera Module back cover as shown. 7. Press down around the edges of the casing to snap 8. Replace the camera module in the casing as shown. 10. Run the camera cable along the guides on the casing and press down to secure it in place.
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12. Replace the single securing screw as shown. 14. Insert the left side latch as shown and press down to snap it in to place. 16. Insert the right side latch as shown and press down to snap it in to place. 13.
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18. Reconnect the left side of the spring as shown, Chapter 3...
Replacing the LCD Panel 1. Align the LCD brackets with the screw holes on the panel. Starting with the top most screws (marked with ) replace the eight screws (four on each side) in the brackets as shown. 2. Insert the LCD Panel cable into the LCD Panel connector as shown.
Replacing the Inverter 1. Connect the right side inverter cable. 3. Replace the adhesive strips to secure the cables in place. Replacing the LCD Bezel 1. Locate the bezel bottom edge first and press down the edges until there are no gaps between the bezel and the LCD Module.
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2. Replace the four screws and the rubber screw caps provided. Chapter 3...
Main Module Reassembly Procedure Replacing the CPU IMPORTANT:The CPU has a Pin1 locator that must be positioned corresponding to the marker on the CPU socket. 1. Carefully turn the mainboard upside down (CPU side up), and place the CPU into the CPU socket as shown, taking note of the Pin1 locator.
Replacing the Speaker Modules 1. Place the left and right speaker modules in the chassis as shown. 2. Replace the two securing screws. NOTE: The left and right speaker module securing screws differ slightly in length. Ensure the correct screw is used for each speaker.
Replacing the Internal Microphone 1. Place the microphone in the chassis as shown. 3. Run the cable behind the speaker module as shown. Replacing the Mainboard 1. Ensure that the Mainboard is face up (the CPU is not visible). Place the Mainboard in the chassis, front edge first (1), then rotate it downward into position (2).
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3. Ease out the casing to allow the I/O ports to pass through the rear of the chassis. NOTE: Ensure the front and rear I/O ports are positioned correctly through the casing. 4. Ensure that the locating pin is correctly seated. 5.
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7. Replace the six securing screws in the mainboard. Chapter 3...
Replacing the Switch Board 1. Locate the Switch Board interface on the Mainboard. 3. Pinch the Switch Board and mainboard together in the direction of the arrows to attach the Switch Board. Replacing the TouchPad 1. Place the TouchPad on to the upper cover as shown.
Replacing the TouchPad Bracket 1. Replace the TouchPad bracket left side first to engage the securing clips. 3. Replace the TouchPad FFC and close the locking latch on the connector. 5. Replace the single securing screw. Replacing the TouchPad Mylar Cover 1.
Replacing the Upper Case 1. Place the upper case on the lower case front edge first. 2. Lower the case into position, as shown, and press down around the edges to secure it in place. Chapter 3...
3. Reconnect the TouchPad cable and close the locking latch as shown. 4. Replace the two screws in the upper cover as shown. Replacing the LCD Module 1. Align the LCD hinges with the lower case and replace the LCD module. 5.
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2. Replace the four securing screws (two each side), starting with the left side hinge. NOTE: Two different screw sizes are used to secure the LCD module in place. The red callouts require M2.5*15 screws and the green callouts require M2.5*10 screws. 3.
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7. Replace the adhesive strip to secure the cables in place. 9. Reconnect the camera cable as shown. 11. Run the antenna cable along the cable channel using all the available clips as shown. 8. Place the camera cable in the cable channel using all the available cable clips.
Replacing the Keyboard 1. Reconnect keyboard FFC to the mainboard, and secure the locking latch. 2. Slide the keyboard away from the LCD screen to 3. Replace the two securing screws. engage the securing tabs on the keyboard. Chapter 3...
Replacing the Switch Cover 1. Place the Switch Cover left side first on to the upper case as shown. 3. Press down the centre of the cover to secure it in place. Replacing the Thermal Module 1. Turn the computer over. Place the Thermal Module, arm first, in to the chassis as shown. 2.
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2. Replace the four screws (in numerical order from screw 1 to screw 4) to secure the Thermal Module. Chapter 3...
Replacing the CPU Fan Module 1. Align the Fan Module on the screw brackets. 3. Replace the two securing screws. Replacing the Hard Disk Drive Module 1. Place the HDD in the HDD carrier. 2. Connect the Fan cable to the Mainboard. 2.
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3. Insert the HDD, interface side first, and lower it into 4. Slide the HDD to the left to secure in place. place. Chapter 3...
Replacing the WLAN Module 1. Insert the WLAN board into the WLAN socket. 3. Connect the two antenna cables to the module. NOTE: The black antenna cable connects to the upper terminal and the white antenna cable to the lower terminal. Replacing the DIMM Modules 1.
Replacing the ODD Module 1. With the ODD tray in the eject position, replace the ODD cover on the new ODD Module. 3. Turn ODD Module around and secure bracket with three screws. 5. Replace the single screw to secure the Module. Chapter 3 2.
Replacing the Lower Covers 1. Replace the Memory Cover back edge first as shown. 3. Press down the rear corner as shown. IMPORTANT:Ensure that the all the securing tabs are correctly located in the casing. 5. Replace the HDD cover as shown. 2.
Replacing the Battery 1. Slide and hold the battery release latch to the release position (1), insert the battery pack and press down (2). Chapter 3...
Common Problems Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.
Power On Issue If the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Computer Shutsdown Intermittently If the system powers off at intervals, perform the following actions one at a time to correct the problem. Check the power cable is properly connected to the computer and the electrical outlet.
No Display Issue If the Display doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: No POST or Video If the POST or video doesn’t display, perform the following actions one at a time to correct the problem. Make sure that the internal display is selected.
Abnormal Video Display If video displays abnormally, perform the following actions one at a time to correct the problem. Reboot the computer. If permanent vertical/horizontal lines or dark spots display in the same location, the LCD is faulty and should be replaced. See “Disassembly Process” on page 42. If extensive pixel damage is present (different colored spots in the same locations on the screen), the LCD is faulty and should be replaced.
LCD Failure If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace a non- defective FRUs: Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4...
TouchPad Failure If the TouchPad doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4...
Sound Problems If sound problems are experienced, perform the following actions one at a time to correct the problem. Reboot the computer. Navigate to Start Control Panel the Device Manager to determine that: The device is properly installed. • There are no red Xs or yellow exclamation marks. •...
Internal Microphone Failure If the internal Microphone fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Microphone Problems If internal or external Microphones do no operate correctly, perform the following actions one at a time to correct the problem.
HDD Not Operating Correctly If the HDD does not operate correctly, perform the following actions one at a time to correct the problem. Disconnect all external devices. Run a complete virus scan using up-to-date software to ensure the computer is virus free. Run the Windows Vista Startup Repair Utility: insert the Windows Vista Operating System DVD in the ODD and restart the computer.
ODD Failure If the ODD fails, perform the following actions one at a time to correct the problem. Do not replace a non- defective FRUs: ODD Not Operating Correctly If the ODD exhibits any of the following symptoms it may be faulty: Audio CDs do not play when loaded •...
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Double-click lDE ATA/ATAPI controllers. If a device displays a down arrow, right-click on the device and click Enable. Double-click DVD/CD-ROM drives. If the device displays a down arrow, right-click on the device and click Enable. Check that there are no yellow exclamation marks against the items in lDE ATA/ATAPI controllers. If a device has an exclamation mark, right-click on the device and uninstall and reinstall the driver.
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Double-click IDE ATA/ATAPI controllers, then right-click ATA Device 0. Click Properties and select the Advanced Settings tab. Ensure that the Enable DMA box is checked and click OK. Repeat for the other ATA Devices shown if applicable. Drive Not Detected If Windows cannot detect the drive, perform the following actions one at a time to correct the problem.
Modem Function Failure If the internal Modem fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Wireless Function Failure If the WLAN fails, perform the following actions one at a time to correct the problem. Do not replace a non- defective FRUs: Chapter 4...
Thermal Unit Failure If the Thermal Unit fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: External Mouse Failure If an external Mouse fails, perform the following actions one at a time to correct the problem. Try an alternative mouse.
No hardware is listed under Other Devices. • 13. If the Issue is still not resolved, see “Online Support Information” on page 163. Other Failures If the CRT Switch, Dock, LAN Port, external MIC or Speakers, PCI Express Card, 5-in-1 Card Reader or Volume Wheel fail, perform the following general steps to correct the problem.
Issue” on page 120.): Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: Non-Acer devices • Printer, mouse, and other external devices • Battery pack •...
Post Codes These tables describe the POST codes and descriptions during the POST. Chipset POST Codes The following table details the chipset POST codes and functions used in the POST. Code Beeps 1-2-2-3 8254 8237 1-3-1-1 1-3-1-3 1-3-4-1 1-3-4-3 1-4-1-1 Chapter 4 POST Routine Description Verify Real Mode...
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Code Beeps 2-1-2-3 2-2-3-1 POST Routine Description Advanced configuration of chipset registers Load alternate registers with CMOS values Initialize interrupt vectors POST device initialization Check ROM copyright notice Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice...
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Code Beeps Chapter 4 POST Routine Description Configure Motherboard Configurable Devices (optional) Initialize BIOS Data Area Enable Non-Maskable Interrupts (NMIs) Initialize Extended BIOS Data Area Test and initialize PS/2 mouse Initialize floppy controller Determine number of ATA drives (optional) Initialize hard-disk controllers Initialize local-bus hard-disk controllers Jump to UserPatch2 Build MPTABLE for multi-processor boards...
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Code Beeps Code Beeps * If the BIOS detects error 2C, 2E, or 30 (base 512K RAM error), it displays an additional word-bitmap (xxxx) indicating the address line or bits that failed. For example, 2C 0002 means address line 1 (bit one set) has failed.
Clearing Password Check and BIOS Recovery This section provide you the standard operating procedures of clearing password and BIOS recovery for Aspire 5515. Aspire 5515 provides one Hardware Open Gap on main board for clearing password check, and one Hotkey for enabling BIOS Recovery.
BIOS Recovery by Crisis Disk BIOS Recovery Boot Block: BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed.
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Steps for BIOS Recovery by Crisis Disk: Before doing this, a Crisis Diskette should be prepared ready in hand. The Crisis Diskette could be made by executing the Crisis Disk program in another system with Windows XP OS. Follow the steps below: 1.
Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
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POWER CORD TWN 3 PIN POWER CORD ARGENTINA 3 PIN Case/Cover/Bracket Assembly MIDDLE COVER HDD DOOR THERMAL DOOR LOWER CASE ASSY UPPER CASE ASSY TP BRACKET Chapter 6 Description Acer Part No. 27.TAVV5.001 27.TAVV5.002 27.TAVV5.003 27.TAVV5.004 27.TAVV5.005 27.TAVV5.006 27.TAVV5.007 27.TAVV5.008 27.TAVV5.009 27.TAVV5.010 27.TAVV5.011...
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DVD SUPER MULTI DRIVE HLDS GT10N GSA-T50N DVD SUPER MULTI DRIVE HLDS(ML) GSA-T50N LF W/O bezel DVD SUPER MULTI DRIVE PLDS DS-8A2S 0FA DVD SUPER MULTI DRIVE SONY AD-7560S 0FA ODD BEZEL-SUPER MULTI ODD BRACKET Description Acer Part No. 42.N2702.004 KC.AE002.265 6M.N2702.001 KO.02401.006 KO.0240E.009 42.N2702.005 33.N2702.002 6M.N2702.002...
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HDD SATA 250G 5400RPM WD WD2500BEVS- 22UST0 0FA HDD SATA 320G 5400RPM WD WD3200BEVT- 22ZCT0 0FA HDD SATA 320G 5400RPM HGST HTS543232L9A300 HDD SATA 320G 5400RPM SEAGATE ST9320320AS HDD CARRIER Chapter 6 Description Acer Part No. KH.12007.014 KH.12007.016 KH.12004.007 KH.12004.008 KH.12001.032 KH.12008.019 KH.16007.016 KH.16007.019 KH.16004.002...
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LCD PANEL G 15.4 WXGA CMO N154I3-L03 LCD PANEL G 15.4 WXGA LG LP154WX4-TLB4 LCD PANEL G 15.4 WXGA SEC LTN154AT01-A01 LCD PANEL G 15.4 WXGA SEC LTN154AT01-A04 LCD PANEL G 15.4 WXGA SEC LTN154AT01-A02 Description Acer Part No. KB.I1400.005 KB.I1400.026 KB.I1400.037 KB.I1400.033 KB.I1400.020 KB.I1400.015...
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LCD PANEL G 15.4 WXGA LG LP154WX4-TLB4 LCD PANEL G 15.4 WXGA SEC LTN154AT01-A01 LCD PANEL G 15.4 WXGA SEC LTN154AT01-A04 INVERTER BOARD LCD CABLE LCD COVER FOR W/O CCD Chapter 6 Description Acer Part No. 19.N2702.001 50.N2702.003 60.N2602.001 60.N2602.002 33.N2702.004 33.N2702.005 57.N2602.001 50.N2602.001...
Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system ® ® functions are tested under Windows XP Home, Windows XP Pro environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
AFLASH Utility Antennas Battery Pack BIOS password control ROM size ROM type vendor Version BIOS Supports protocol 21–32 BIOS Utility Advanced Boot Exit Navigating Onboard Device Configuration Power Save and Exit Security System Security Board Layout Top View brightness hotkeys Camera Module caps lock 5, 9...
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LCD Module Disassembly Flowchart LCD Panel lower cover Main Unit Disassembly Flowchart Mainboard media access 5, 9 on indicator Memory Check Model Definition Modem Failure No Display Issue Notebook Manager hotkey num lock 5, 9 on indicator ODD Failure Online Support Information optical drive module Panel Bottom...