Sony SRS-RA5000 Help Manual
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Sony SRS-RA5000 Help Manual

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Help Guide
Wireless Speaker
SRS-RA5000
The following explains how to use this speaker. Select a topic from the navigation pane.
Getting started
Parts and controls
Parts and controls
About the indicators
Setting up the speaker
Connecting the speaker to an outlet
Adjusting sound to work best in the speaker's location (Sound Calibration)
Listening to music via a Wi-Fi network connection
Listening to music from streaming services
Installing "Google Home" and connecting to the Wi-Fi network
Playing music using a Chromecast-enabled app
Listening to music from the linked Alexa Built-in device
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  • Page 1 Help Guide Wireless Speaker SRS-RA5000 The following explains how to use this speaker. Select a topic from the navigation pane. Getting started Parts and controls Parts and controls About the indicators Setting up the speaker Connecting the speaker to an outlet...
  • Page 2 Installing “Sony | Music Center” and connecting to the Wi-Fi network Playing music by talking to an Alexa Built-in device Enjoying 360 Reality Audio music Playing the 360 Reality Audio sample music Streaming music to the speaker from a streaming service that supports 360 Reality Audio...

  • Page 3: Troubleshooting

    Selecting the BLUETOOTH audio streaming playback quality (Codec) Restoring the default settings of the speaker (Initialization) Using “Sony | Music Center” What you can do with “Sony | Music Center” Installing “Sony | Music Center” Information About the voice guidance...
  • Page 4 4-748-668-11(2) Copyright 2020 Sony Corporation...

  • Page 5: Parts And Controls

    Help Guide Wireless Speaker SRS-RA5000 Parts and controls Reaction indicator (Play/Pause) button (Volume -)/ (Volume +) buttons Power indicator Input LED indicators (Music Service) indicator AUDIO IN indicator (BLUETOOTH) indicator (Power)/ PAIRING button (Input) button (Sound Mode)/ CAL (Sound Calibration) button...
  • Page 6 Related Topic About the indicators 4-748-668-11(2) Copyright 2020 Sony Corporation...

  • Page 7: Bluetooth Indicator

    Help Guide Wireless Speaker SRS-RA5000 About the indicators Power indicator Lights up (green) The speaker is turned on. Flashes (green) The speaker is in the process of turning on or shifting into BLUETOOTH/Network Standby mode. The speaker is updating the software.

  • Page 8: Link Indicator

    (Play/Pause) button on the speaker. (cyan) LINK indicator Lights up (amber) The Wi-Fi network setup is completed and the speaker is connected to a Wi-Fi network. Flashes (amber) The speaker is downloading software updates. Related Topic Parts and controls 4-748-668-11(2) Copyright 2020 Sony Corporation...

  • Page 9: Setting Up The Speaker

    Follow the following procedure to set up the speaker. When carrying the speaker, hold the bottom of the speaker with both hands and place the speaker where you are going to use it. Set the speaker down with the logo of Sony ( ) facing the front. Note When setting up the speaker, avoid touching any of its buttons or exerting force on the speaker grill by accident.
  • Page 10 Help Guide Wireless Speaker SRS-RA5000 Connecting the speaker to an outlet Connect the speaker to an outlet. Connect the AC power cord to the supplied AC adapter. Connect the AC adapter to the DC IN jack on the bottom of the speaker.
  • Page 11 If you want to redo the Sound Calibration, touch and hold the (Sound Mode)/ CAL (Sound Calibration) button for more than 2 seconds. Related Topic Adjusting sound to work best in the speaker's location (Sound Calibration) Using the BLUETOOTH/Network Standby function 4-748-668-11(2) Copyright 2020 Sony Corporation...
  • Page 12 When the speaker is relocated, perform the Sound Calibration once again. The efficacy of the Sound Calibration may vary, depending on the surrounding environment and music being played back. Related Topic Setting up the speaker Connecting the speaker to an outlet 4-748-668-11(2) Copyright 2020 Sony Corporation...
  • Page 13 Help Guide Wireless Speaker SRS-RA5000 Installing “Google Home” and connecting to the Wi-Fi network To use your speaker, you first need to install “Google Home” on your smartphone/iPhone and make the initial settings for the speaker. Note To use “Google Home”, you need to create a Google account and log in to the account beforehand.
  • Page 14 Note Use of the Wi-Fi 5 GHz band is restricted to indoors only. For details on the Wi-Fi settings, refer to the operating instructions supplied with the Wi-Fi router. 4-748-668-11(2) Copyright 2020 Sony Corporation...
  • Page 15 The specification and design of the application may change without notice. Download and install a Chromecast-enabled app on your smartphone/iPhone. Launch the Chromecast-enabled app. (cast) and select [SRS-RA5000]. Select and start playback a track on the Chromecast-enabled app, and adjust the volume. Music will be heard from the speaker.
  • Page 16 Enjoying high-resolution audio sources from a streaming service 4-748-668-11(2) Copyright 2020 Sony Corporation...
  • Page 17 Tap [Music Center] on your smartphone/iPhone to start up the application. Select the speaker's name on the “Sony | Music Center” screen. Follow the on-screen instructions in “Sony | Music Center” to connect your speaker to the same Wi-Fi network as your smartphone/iPhone.
  • Page 18 Playing music by talking to an Alexa Built-in device With “Sony | Music Center,” you can link the speaker with an Amazon Alexa Built-in device. By talking to an Alexa Built-in device, you can stream music to the speaker from a streaming service that supports Alexa.
  • Page 19 Related Topic Installing “Sony | Music Center” Installing “Sony | Music Center” and connecting to the Wi-Fi network 4-748-668-11(2) Copyright 2020 Sony Corporation...
  • Page 20 Touch and hold the (Play/Pause) button for more than 2 seconds. The 360 Reality Audio sample music plays back. Related Topic Streaming music to the speaker from a streaming service that supports 360 Reality Audio 4-748-668-11(2) Copyright 2020 Sony Corporation...
  • Page 21 Select 360 Reality Audio music and cast (play) it to the speaker. Hint You can see the streaming services that provide 360 Reality Audio in “Sony | Music Center.” Note A Wi-Fi network connection is required to play 360 Reality Audio music. Music cannot be played back via a BLUETOOTH connection.
  • Page 22 An update of the device may be required. In some cases, the speaker may need to be activated by a streaming service. If you activated the speaker, you can use streaming service. Follow the instructions on the streaming service’s application. 4-748-668-11(2) Copyright 2020 Sony Corporation...
  • Page 23 Help Guide Wireless Speaker SRS-RA5000 Enjoying music from Spotify Use your phone, tablet or computer as a remote control for Spotify. Go to https://www.spotify.com/connect/ to learn how. 4-748-668-11(2) Copyright 2020 Sony Corporation...
  • Page 24 Perform the pairing procedure on the BLUETOOTH device to detect the speaker. When a list of detected devices appears on the display of the BLUETOOTH device, select the speaker's name ([SRS-RA5000] or the one you provided during the Wi-Fi network setup). If passkey entry is prompted on the BLUETOOTH device, enter “0000.”...
  • Page 25 This speaker does not support the BLUETOOTH profile HFP (Hands-free Profile)/HSP (Headset Profile) that enables hands-free calls with a BLUETOOTH mobile phone. Related Topic Listening to music from the connected BLUETOOTH device Terminating the BLUETOOTH connection (After use) 4-748-668-11(2) Copyright 2020 Sony Corporation...

  • Page 26: Connecting With An Nfc-Compatible Device By One-Touch (Nfc)

    Help Guide Wireless Speaker SRS-RA5000 Connecting with an NFC-compatible device by One-touch (NFC) By touching the speaker with an NFC-compatible device, such as a smartphone, while the speaker is powered, the speaker starts pairing and proceeds to a BLUETOOTH connection.
  • Page 27 If the speaker is connected with another device via a BLUETOOTH connection, touching the NFC-compatible device to the speaker disconnects the connection and establishes a BLUETOOTH connection with the speaker (One-touch connection switching). Related Topic Listening to music from the connected BLUETOOTH device Terminating the BLUETOOTH connection (After use) 4-748-668-11(2) Copyright 2020 Sony Corporation...

  • Page 28: For Windows 8

    Help Guide Wireless Speaker SRS-RA5000 Pairing with a computer (Windows) Pairing is the process required to mutually register the information on BLUETOOTH devices to be connected wirelessly. It is necessary to pair a device with the speaker to be able to make a BLUETOOTH connection for the first time. Perform the same procedures to pair to other devices.
  • Page 29 Touch the (Power)/ PAIRING button to turn on the speaker. The Power indicator (green) lights up. Touch and hold the speaker’s (Power)/ PAIRING button for more than 2 seconds. The BLUETOOTH indicator (blue) flashes quickly and the speaker enters pairing mode. Hint If the BLUETOOTH indicator does not flash, the speaker may already be connected to the BLUETOOTH device.
  • Page 30 After pairing, the BLUETOOTH connection establishes automatically and [Connected music] will be displayed on the screen. Proceed to step For Windows 8.1 Click [Add a device]. Select the speaker's name ([SRS-RA5000] or the one you provided during the Wi-Fi network setup), and then click [Next].
  • Page 31 After pairing, the BLUETOOTH connection establishes automatically and [Connected music] will be displayed on the screen. Proceed to step For Windows 8.1 Right-click on the speaker's name ([SRS-RA5000] or the one you provided during the Wi-Fi network setup) in [Devices], and then select [Sound settings] from the menu that appears.
  • Page 32 If there is not a checkmark (green) on the speaker icon, proceed to step If the speaker's name ([SRS-RA5000] or the one you provided during the Wi-Fi network setup) does not appear, right-click on the [Sound] screen, and select [Show Disabled Devices] from the menu that appears.
  • Page 33 When the speaker is connected, a checkmark will appear on the speaker icon on the [Sound] screen. Proceed to step If you cannot click [Connect] for the speaker, select [Disable] for the [Default Device] that currently has a checkmark (green). Confirm that the BLUETOOTH connection is complete.
  • Page 34 The passkey of the speaker is “0000.” If a passkey besides “0000” is set on the computer, pairing with the speaker fails. Related Topic Listening to music from the connected BLUETOOTH device Terminating the BLUETOOTH connection (After use) 4-748-668-11(2) Copyright 2020 Sony Corporation...
  • Page 35 Help Guide Wireless Speaker SRS-RA5000 Pairing with a computer (Mac) Pairing is the process required to mutually register the information on BLUETOOTH devices to be connected wirelessly. It is necessary to pair a device with the speaker to be able to make a BLUETOOTH connection for the first time. Perform the same procedures to pair to other devices.
  • Page 36 Select [ (System Preferences)] - [Bluetooth] in the taskbar on the right-bottom of the screen. Select the speaker's name ([SRS-RA5000] or the one you provided during the Wi-Fi network setup) from the Bluetooth screen, and then click [Pair]. Confirm that the BLUETOOTH connection is complete.
  • Page 37 Click the speaker icon in the top-right of the screen and select the speaker's name ([SRS-RA5000] or the one you provided during the Wi-Fi network setup) from [Output Device]. You can enjoy playing back music, etc. from your computer. Hint The procedure explained above is for guidance only.

  • Page 38: A2Dp (Advanced Audio Distribution Profile)

    Help Guide Wireless Speaker SRS-RA5000 Listening to music from the connected BLUETOOTH device You can enjoy listening to music of a BLUETOOTH device and operate it by the speaker via a BLUETOOTH connection if it supports the following BLUETOOTH profiles.
  • Page 39 Video viewing using a BLUETOOTH connection is not recommended. A slight misalignment occurs in video and audio. Related Topic Pairing and connecting with BLUETOOTH devices Terminating the BLUETOOTH connection (After use) 4-748-668-11(2) Copyright 2020 Sony Corporation...

  • Page 40: Terminating The Bluetooth Connection (After Use)

    Touch the NFC-compatible device on the N-mark symbol of the speaker again (if your device has the NFC function). Hint When you finish playing music, the BLUETOOTH connection may terminate automatically depending on the BLUETOOTH device. Related Topic Connecting the speaker to an outlet Connecting with an NFC-compatible device by One-touch (NFC) 4-748-668-11(2) Copyright 2020 Sony Corporation...
  • Page 41 Wireless Speaker SRS-RA5000 Pairing with a TV When using a Sony brand TV with the BLUETOOTH function, you can listen to sound of the TV or device that is connected to the TV by connecting the speaker and TV wirelessly.
  • Page 42 For the operation method to pair the BLUETOOTH device to the TV, refer to the operating instructions of the TV. From the device list on the TV screen, select the speaker's name ([SRS-RA5000] or the one you provided during the Wi-Fi network setup) to pair the TV and the speaker together.
  • Page 43 When pressing the muting button on the TV remote control, the sound is muted temporarily. Hint When the TV is turned off, the speaker is also turned off by interlocking with the TV power. Related Topic Pairing with a TV 4-748-668-11(2) Copyright 2020 Sony Corporation...
  • Page 44 Help Guide Wireless Speaker SRS-RA5000 Listening to audio from the device connected by an audio cable You can listen to audio from the TV or the portable audio device that is connected to the speaker by an audio cable. Connect a device to the AUDIO IN jack on the speaker with an audio cable.
  • Page 45 4-748-668-11(2) Copyright 2020 Sony Corporation...
  • Page 46 : High-resolution audio output : Device equipped with a high-resolution output jack Play a high-resolution music source on the connected device. Adjust the volume. Touch the (Volume -)/ (Volume +) button on the speaker to adjust the volume. 4-748-668-11(2) Copyright 2020 Sony Corporation...
  • Page 47 When the Immersive Audio Enhancement is turned on, the Sound Mode indicator (white) lights up. Hint You can use “Sony | Music Center” to turn on/off the Immersive Audio Enhancement as well. While playback of 360 Reality Audio music is in progress, you cannot turn on/off the Immersive Audio Enhancement.
  • Page 48 When the speaker is relocated, perform the Sound Calibration once again. The efficacy of the Sound Calibration may vary, depending on the surrounding environment and music being played back. Related Topic Setting up the speaker Connecting the speaker to an outlet 4-748-668-11(2) Copyright 2020 Sony Corporation...
  • Page 49 When the Up-firing Speaker Level is changed to “Low,” the Sound Mode indicator (cyan) flashes 5 times. Hint You can use “Sony | Music Center” to adjust the Up-firing Speaker Level as well. Related Topic What you can do with “Sony | Music Center”...
  • Page 50 (Volume -) button for more than 4 seconds. Hint You can use “Sony | Music Center” to turn on/off the System Sound as well. Related Topic What you can do with “Sony | Music Center” 4-748-668-11(2) Copyright 2020 Sony Corporation...
  • Page 51 When the Auto Standby function is turned off, the Power indicator (green) flashes 3 times. When the Auto Standby function is turned on, the Power indicator (green) flashes twice. Hint You can use “Sony | Music Center” to turn on/off the Auto Standby function as well. 4-748-668-11(2) Copyright 2020 Sony Corporation...
  • Page 52 With the speaker's BLUETOOTH/Network Standby function turned on, the Power indicator (amber) remains lit while the speaker is turned off. You can use “Sony | Music Center” to turn on/off the BLUETOOTH/Network Standby function as well. Related Topic About the indicators What you can do with “Sony | Music Center”...
  • Page 53 Help Guide Wireless Speaker SRS-RA5000 Checking on the Wi-Fi network signal strength The indicator of the speaker shows signal strength (reception sensitivity) by its lit status when the speaker is connected to a Wi-Fi network and is turned on. While the speaker is connected to a Wi-Fi network (the LINK indicator (amber) lights up), turn on the...
  • Page 54 To receive a stronger signal Try the following: Change the orientation/location. Turn off other wireless devices. Then, touch any button to cancel the Wi-Fi signal strength indication, repeat procedures from step 4-748-668-11(2) Copyright 2020 Sony Corporation...
  • Page 55 When the functions are turned on, the BLUETOOTH indicator (blue) and the (Music Service) indicator (white) flash slowly twice. When the functions are turned off, the BLUETOOTH indicator (blue) and the (Music Service) indicator (white) flash quickly 10 times. 4-748-668-11(2) Copyright 2020 Sony Corporation...

  • Page 56: Selecting The Bluetooth Audio Streaming Playback Quality (Codec)

    Hint You can switch the playback quality by using “Sony | Music Center.” To switch it, select [Settings] - [Other Settings] - [Bluetooth Codec]. “Priority on sound quality” appears as [Auto] and “Priority on stable connection” appears as [SBC] when setting with...
  • Page 57 “Sony | Music Center.” Related Topic Using the BLUETOOTH/Network Standby function What you can do with “Sony | Music Center” 4-748-668-11(2) Copyright 2020 Sony Corporation...
  • Page 58 When the speaker is initialized, the pairing information and the network settings of the BLUETOOTH devices are deleted and all the speaker settings are restored to the factory default setting values. 4-748-668-11(2) Copyright 2020 Sony Corporation...
  • Page 59 SRS-RA5000 What you can do with “Sony | Music Center” “Sony | Music Center” is an app for controlling Sony audio devices which are compatible with “Sony | Music Center” using your smartphone/iPhone. For details about “Sony | Music Center,” refer to the following URL: https://www.sony.net/smcqa/...
  • Page 60 SRS-RA5000 Installing “Sony | Music Center” Install “Sony | Music Center” on your smartphone, iPhone, etc. from Google Play or the App Store. Download “Sony | Music Center” from Google Play or the App Store and install it. When the installation is complete, start “Sony | Music Center.”...

  • Page 61: Bluetooth Function

    Depending on the status of the speaker, the voice guidance is output from the speaker as follows. BLUETOOTH function “Bluetooth pairing” Sound Calibration function “Sound calibration start 3, 2, 1,” “Sound calibration complete” “Sound calibration canceled” 4-748-668-11(2) Copyright 2020 Sony Corporation...

  • Page 62: On Power Sources

    Clean this product with a soft cloth slightly moistened with a mild detergent solution. Do not use any type of abrasive pads, scouring powder, or solvents, such as thinner, benzine, or alcohol. If you have any questions or problems concerning this product, please consult your nearest Sony dealer. 4-748-668-11(2) Copyright 2020 Sony Corporation...

  • Page 63: Copyrights And Trademarks

    The N-Mark is a trademark or registered trademark of NFC Forum, Inc. in the United States and in other countries. The BLUETOOTH® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sony Corporation is under license. Wi-Fi® and Wi-Fi Alliance® are registered trademarks of Wi-Fi Alliance®.
  • Page 64 How to check on the version You can check on the software version of the speaker with “Sony | Music Center.” On the screen of “Sony | Music Center,” select your speaker's name, and then tap [Settings] - [System] - [[SRS-RA5000] Version].

  • Page 65: Notes On The License

    Notes on the License This product contains software that Sony uses under a licensing agreement with the owner of its copyright. We are obligated to announce the contents of the agreement to customers under requirement by the owner of copyright for the software.
  • Page 66 All the settings, including the volume setting, are cleared and the pairing information is deleted. Visit our customer support home page. If the none of the above works, consult your nearest Sony dealer. Related Topic Connecting the speaker to an outlet...
  • Page 67 Check that the supplied AC adapter is firmly connected to the speaker and the supplied AC power cord is firmly connected to the AC adapter and plugged into an outlet. Related Topic Connecting the speaker to an outlet 4-748-668-11(2) Copyright 2020 Sony Corporation...

  • Page 68: The Power Suddenly Turns Off

    15 minutes if the audio input level is low. Turn up the volume on the connected device or turn off the Auto Standby function. Related Topic Using the Auto Standby function 4-748-668-11(2) Copyright 2020 Sony Corporation...
  • Page 69 While the Power indicator (red) is flashing on the speaker, the speaker is in protect mode. Disconnect the AC adapter from the speaker, connect it back in place, and then turn on the speaker. If the situation does not improve, even after turning the speaker off and on, consult your nearest Sony dealer. Related Topic...
  • Page 70 If a cord is connected to the AUDIO IN jack of the speaker or to the BLUETOOTH device, unplug it. Turn off the BLUETOOTH device, and then turn it back on. Related Topic About the indicators Pairing and connecting with BLUETOOTH devices 4-748-668-11(2) Copyright 2020 Sony Corporation...
  • Page 71 Check that the correct input is selected. Turn off the connected device, and then turn it back on. Check that the speaker plays the 360 Reality Audio sample music. Related Topic Playing the 360 Reality Audio sample music 4-748-668-11(2) Copyright 2020 Sony Corporation...
  • Page 72 Turn off the connected device, and then turn it back on. Mirroring music for playback is likely to cause sound interruptions. It is recommended that you cast music with the app provided by your streaming service or use a BLUETOOTH connection for playing music. 4-748-668-11(2) Copyright 2020 Sony Corporation...
  • Page 73 Turn off the speaker, wait for a while, and then turn it back on. Initialize the speaker, and then make the speakers settings all over again. Related Topic Installing “Google Home” and connecting to the Wi-Fi network Installing “Sony | Music Center” and connecting to the Wi-Fi network 4-748-668-11(2) Copyright 2020 Sony Corporation...
  • Page 74 Help Guide Wireless Speaker SRS-RA5000 Playback is interrupted The wireless communication is interfered. If a microwave oven is in use, stop its use. 4-748-668-11(2) Copyright 2020 Sony Corporation...

  • Page 75: Unable To Pair The Speaker With A Bluetooth Device

    If two names appear as the speaker's name on the BLUETOOTH device subject for pairing, tap [ ] to establish a BLUETOOTH connection. Related Topic Pairing and connecting with BLUETOOTH devices Pairing with a computer (Windows) Pairing with a computer (Mac) Pairing with a TV 4-748-668-11(2) Copyright 2020 Sony Corporation...
  • Page 76 NFC-compatible device by One-touch (NFC), perform the on-screen connection/disconnection operations on the NFC-compatible device. For detailed instructions, refer to the operating instructions supplied with the NFC-compatible device. Related Topic Connecting with an NFC-compatible device by One-touch (NFC) 4-748-668-11(2) Copyright 2020 Sony Corporation...

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