Dell PowerVault 750N System Administrator Manual
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Dell PowerVault 750N System Administrator Manual

Dell PowerVault 750N System Administrator Manual

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Dell™ PowerVault™ 750N and 755N NAS Appliances
SYSTEM ADMINISTRATOR'S GUIDE
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  • Page 1 Dell™ PowerVault™ 750N and 755N NAS Appliances SYSTEM ADMINISTRATOR’S GUIDE www.dell.com support.dell.com...
  • Page 2 Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden. Trademarks used in this text: Dell , the DELL logo, PowerVault , Dell OpenManage , PowerEdge , and Dell ActiveArchive are trademarks of Dell Computer Corporation;...

  • Page 3: Table Of Contents

    Contents 1 Introduction The Boot Process System Configuration Administrator User Name and Password Basic Configuration Configuring Your System With DHCP Configuring Your System Using a Serial Connection Configuring Your System Using the Kick-Start Utility Disabling the Kick-Start Utility 2 NAS Manager Basic Navigation Status Area Menu Bar...
  • Page 4 Disk Quotas ......Enabling Disk Quota Management Adding Disk Quota Entries Modifying Quota Properties Removing Disk Quota Entries Using Logs .
  • Page 5 Array Manager Console ..... . Left Pane ......Right Pane .
  • Page 6 4 System Management Dell OpenManage Remote Assistant Card Alert Log Messages From Dell OpenManage Server Agent ......
  • Page 7 Installing Drivers for PowerVault Tape Drive Media Changers ......6 Dell ActiveArchive™ Introduction to Persistent Images Cache File .
  • Page 8 Accessing Stored Persistent Images in ActiveArchive Restoring Volumes From an Existing Persistent Image 7 Advanced Features Installing Multilanguage User Interface (MUI) Support ......Installing and Configuring Support for Other Languages Network Adapter Teaming Creating Network Teams Using the Broadcom Advanced...
  • Page 9 Uninterruptible Power Supply (UPS) Upgrading to a Multiprocessor System Using Secured Socket Layers Introduction to SSL Certificates Server Certificates PowerVault 750N/755N Certificate Using a Custom Certificate Obtaining a Server Certificate From a Certification Authority Console Redirection ..... . .
  • Page 10 Exiting Diagnostics Learning About Diagnostic Tests 9 Troubleshooting Tables Table 1-1. Table 7-1. Table 7-2. Table 7-3. Table 7-4. Table 7-5. Table 9-1. Conte n ts ..... . .
  • Page 11 Warranty and Return Policy Information Dell Computer Corporation (“Dell”) manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. For information about the Dell warranty for your system, see your System Information document. ®...

  • Page 12: Other Documents You May Need

    • Your System Information document, which provides basic information about your system. • The Dell OpenManage Array Manager User’s Guide provides instructions for using the Dell OpenManage™ Array Manager common interface for configuring and managing local and remote storage. •...

  • Page 13: Notational Conventions

    • Technical information files—sometimes called “readme” files—that might be installed on the hard-disk drive to provide last-minute updates about technical changes to the system or advanced technical reference material intended for experienced users or technicians. • Documentation updates that are sometimes included with the system to describe changes to the system or software.
  • Page 14 • Commands presented in lowercase bold are for reference purposes only and are not intended to be typed when referenced. Example: “Use the format command to...” In contrast, commands presented in the Courier New font are part of an instruction and intended to be typed.
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  • Page 16: Introduction

    RAID 5 drives. The PowerVault 750N NAS appliance, which can be a tower or rack mounted system, uses a split bus and has eight drives. Two drives are in the drive media bay and six drives are in the drive internal bay.

  • Page 17: System Configuration

    If DHCP is installed on your network, your system automatically configures the network settings. • If DHCP is not installed on your network, you can configure your system using a serial connection or the Dell OpenManage™ Kick-Start utility. and the default password is administrator In tro du ctio n...

  • Page 18: Configuring Your System With Dhcp

    You can configure the system using the NAS Manager. The NAS Manager is served on port 1279 and is accessed by the URL,https://<systemname | system_ipaddress>:1279, where systemname is the DELL<service_tag>. Port 1279 uses secured socket layers (SSL) to encrypt data going to and coming from the NAS appliance to provide some data security.
  • Page 19 On a system running Windows 2000, perform the following steps to connect to the NAS Manager through the Administration port: Connect the serial cable included with your system from the system you are using for configuration to the administration port (serial port 1) on your system. Click the Start button, point to Settings, and then click Control Panel.

  • Page 20: Configuring Your System Using The Kick-Start Utility

    This action connects the system you are using for configuration. Start the Web browser on the system you are using to configure the NAS appliance. Type in the name of the PowerVault 750N or 755N system. The PowerVault NAS Manager displays.
  • Page 21 Ta b l e 1 - 1 . K i c k - S t a r t C o n f i g u r a t i o n O v e r v i e w Step 1 Use this guide and the Resource NIC 0: IP Address CD included with your system.
  • Page 22 The Resource CD main menu should appear automatically. If it does not, double-click My Computer on the desktop, right-click the CD drive, and click Autoplay. On the main menu, click Dell OpenManage Kick-Start or click the Kick-Start tab. In t ro d u c ti o n...
  • Page 23 Click Dell OpenManage Kick-Start 2.1. A confirmation message that asks whether you want to grant permission for a Java applet from Dell to access your system. Click Yes or Grant, depending on your browser, to grant permission so you can complete the remaining configuration tasks.
  • Page 24 Host/Machine Name and Domain — The host/machine name is required. It is composed of a base host name and a DNS Domain name. Domain indicates a DNS domain (for example, dell.com) and does not indicate a Windows domain. The domain name is optional.
  • Page 25 DHCP scope. Select an existing configuration file from the list. Click a NAS appliance in the Discovered Dell Systems List, and click Apply. If the configuration was successful, the status of the NAS appliance in the Remote Kick-Start window changes to Configured (a check mark icon).
  • Page 26 When you insert the configuration diskette into a NAS appliance diskette drive, Kick-Start looks for configuration files on the Kick-Start diskette. If a configuration file is found, a 20-second countdown timer begins. If the keyboard or mouse are inactive during the 20-second interval, Kick-Start applies the configuration settings found in that file.
  • Page 27 Ethernet 1 matches Local Area Connection 2. • Domain name server (DNS) • Host/system name and domain (domain is a DNS Domain, not a Windows domain. For example, www.dell.com.) • Administrator password • User name and password NOTE: The user you set up in this step does not have administrator privileges.

  • Page 28: Disabling The Kick-Start Utility

    Log onto the system as an administrator. Click the X on the top, right-hand corner of the Kick-Start window. A Warning window displays that asks whether you want the Dell OpenManage Kick-Start configuration tool to run automatically each time the machine starts.
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  • Page 30: Nas Manager

    Basic Navigation The NAS Manager displays when you access a PowerVault 750N or 755N system from a ® Microsoft Internet Explorer 5.0 or later (or for Red Hat Linux only, Netscape Navigator 6.0 or later) Web browser.

  • Page 31: Menu Bar

    Terminal Services Advanced Client. • Help — Provides access to Windows Help for network attached storage. How To Find Online Help There are two kinds of help available to you through NAS Manager. The NAS Manager Online Help documents NAS Manager content.

  • Page 32: Using Shares

    Perform one of the following procedures: • From the Start menu, click Help. On the Advanced Administration Menu, click Administrative Tools and then • click Windows Powered Help. Using Shares A folder on your NAS appliance can be shared with other systems on the network, whether those systems are running a Microsoft Windows operating system or a Unix operating system.

  • Page 33: Adding A Share

    • Type indicates the share type: – W = Windows (CIFS) – U = UNIX (NFS) – F = FTP – H = HTTP – A = Apple (AppleTalk) – N = NetWare (NCP) • Comment displays a brief description of the share, if one has been provided. •...

  • Page 34: Modifying Share Properties

    Use the protocol tabs to configure the specific properties of each type of share. NOTE: Services for NetWare (SFN) are compatible with Novell NetWare Bindery service for authentication and file access using the internetwork packet exchange/sequenced packet exchange (IPX/SPX) network protocol. You must log into the NAS appliance using a Netware client before you can connect to the NetWare shares.

  • Page 35: Using The Powervault Advanced Administration Menu

    On the Shares page, click Shares. In the Shared Name list on the Shared Folders page, select the share for which you want to modify properties. In the Tasks list on the Shared Folders page, click Properties. The General property page is displayed. Uncheck the protocol(s) to remove from the share.

  • Page 36: Retrieving Your Service Tag

    On the Advanced Administrative Menu, click Administrative Tools to present the list of options. Click Retrieve Dell Service Tag to display the service tag of the NAS appliance. Disk Quotas Disk quotas track and control the use of disk space for volumes. You can configure the volumes on your NAS appliance to do the following: •...

  • Page 37: Adding Disk Quota Entries

    On the Default Quota for volume page, click the appropriate check box to enable or disable quota management. Select the desired quota size and settings for this volume. Adding Disk Quota Entries The Quota Entries page allows you to add, delete, or configure disk quotas for any user of the NAS appliance.

  • Page 38: Modifying Quota Properties

    Modifying Quota Properties On the NAS Manager primary menu, click Disks. On the Disks page, select Disk Quota. On the Disk Quota page, select the volume to manage. From the Tasks list, select Quota Entries. On the Quota Entries page for the selected volume, select a user account from the Logon name field of the Object/Task Selector.

  • Page 39: Using Logs

    Using Logs A log file is a file that stores messages, which are sometimes called events or event log entries, generated by an application, service, or operating system. These messages are used to track the operations performed by the system. Log files are usually plain text (ASCII) files and usually have .log extensions.
  • Page 40 Viewing Downloaded Log Files On the NAS Manager primary menu, click Maintenance. On the Maintenance page, click Terminal Services. Log in to a Terminal Services Advanced Client session. On the Terminal Services desktop, right-click My Computer and select the Manage pop-up menu item.

  • Page 41: Using Other Languages

    In the Tasks list, click Log Properties. In the Maximum log size text box on the Log Properties page, enter the maximum size (in kilobytes) of the log. Determine how you want the system to handle log file entries after the maximum log file size has been reached, and click one of the following choices: •...

  • Page 42: Shutting Down The Nas Appliance

    Shutting Down the NAS Appliance You can shut down, shut down and restart, or schedule a shut down of the NAS appliance from the NAS Manager by performing the following steps: On the NAS Manager primary menu, select Maintenance. On the Maintenance page, click Shutdown. Click the action you want to perform.

  • Page 43: Preparing A Volume For Expansion

    In the Adapter column of the Configure, create, or delete volumes page, select the adapter you wish to create the volume on by clicking the appropriate radio button. In the Tasks list, click Select... Select the disks to be used for the new volume and then click OK. Preparing a Volume for Expansion NOTE: You cannot expand an internal RAID group.

  • Page 44: Deleting A Volume

    To expand a volume, perform the following steps: On the PowerVault NAS Manager primary menu, select Disks. On the Disks page, select Volumes. In the Volumes column of the Configure, create, or delete volumes, select the volume to expand. On the Tasks list, click Expand... Click OK.

  • Page 45: Managing Disks

    Managing Disks The NAS Manager allows you to perform the most often used disk management tasks on the external disk arrays. With the NAS Manager, you can list available disks, rescan for disks, create a hot spare, free a hot spare, and force a disk online. NOTE: See “Advanced Disk and Volume Management Using Array Manager”...

  • Page 46: Freeing A Hotspare

    In the Physical Disks column of the adapter page, select the disk to use to create a hotspare. In the Tasks list on the adapter page, click Make Hotspare... Freeing a Hotspare On the NAS Manager primary menu, select Disks. On the Disks page, select the Disks.

  • Page 47: Advanced Disk And Volume Management Using Array Manager

    S E C T I O N 3 A d v a n c e d D i s k a n d Vo l u m e M a n a g e m e n t U s i n g A r r a y M a n a g e r...

  • Page 48: Array Manager Common Tasks

    Create a new volume on the upgraded disk. Assign the next available drive letter and format the volume NT File System (NTFS). NOTE: The PowerVault 750N and 755N only support NTFS partitions. Formatting all partitions as NTFS allow for advanced features only available under that file system.

  • Page 49: Expanding An Existing Volume

    My Network Places, History, and Favorites provide remote connection functionality not supported by the PowerVault 750N and 755N systems and should be ignored. A dva n c e d D i s k a n d Vo l u m e M a n ag e m e n t U s i n g A r ra y M a n a g e r ®...

  • Page 50: Right Pane

    – Vendor identifies the vendor on hardware objects. • The Events tab displays event log messages associated with storage objects. • The Disk View tab displays a graphical layout of the disks on your system, including CD or other removable media.

  • Page 51: Managing Disk Arrays

    This section describes how to configure and manage arrays with the Dell™ PowerEdge™ Expandable RAID Controller 3/Dual Channel (PERC 3/DC) and PERC 3/QC controllers that are included with the PowerVault 750N or 755N NAS appliance. The PERC 3/DC and PERC 3/QC controllers are high-performance intelligent PCI-to-SCSI host adapters with RAID capabilities.

  • Page 52: Deleting Virtual Disks

    The Select Disks and Virtual Disk Attributes screen displays. Select the disks and confirm information presented in the wizard. NOTE: The PowerVault 750N and 755N only supports NTFS partitions. Formatting all partitions NTFS allows for advanced features only available under that file system.

  • Page 53: Reconfiguring And Managing Virtual Disks

    Right-click the last virtual disk that was created. Click Delete. A confirmation dialog box appears. Click OK to continue. The virtual disk disappears from the left pane. If the disk was not the last one created, the delete option is grayed out. Reboot your system after deleting a virtual disk and before creating new virtual disks.
  • Page 54 Click OK to continue or Cancel to cancel the operation. Add Member shows progress information in the right pane. To view your progress, click the parent of the virtual disk. The status of the virtual disk will be Reconstructing, and progress information displays until the Add Member operation is finished.
  • Page 55 From the pull-down menu, choose the policies you want. You can enable or disable the write-cache or enable or disable the read-cache. Click OK to continue or Cancel to quit the operation. When you are finished, click Properties to verify if the policy changes occurred. Using Check Consistency If your disk is in a degraded state, using Check Consistency might enable you to restore your disk to Ready status.

  • Page 56: Array Disk Commands

    Array Disk Commands This section describes the following commands for working with array disks. • Format • Rebuild • Assign a global hot spare • Unassign a global hot spare • Online array disk • Offline array disk • Prepare to remove •...

  • Page 57: Assign Global Hot Spare

    Assign Global Hot Spare A hot spare is an unused backup disk that is part of the array group. Hot spares remain in standby mode. When an array disk in a virtual disk fails, the assigned hot spare will be activated to replace the failed array disk without interrupting the system or requiring your intervention.

  • Page 58: Offline Array Disk

    Offline Array Disk You can only set to offline an array disk that is part of a virtual disk that has been set to online. Right-click on the disk that you want to set to offline. Click Offline. A confirmation dialog box appears. Click OK to continue.

  • Page 59: Rescan Controller

    Rescan Controller The Rescan Controller command can be used to check whether there are any new disks that were attached after a configuration was set. To rescan the controller, perform the following steps: Right-click the controller you want to rescan. Click Rescan Controller.

  • Page 60: Rebuild Rate

    Rebuild Rate The Rebuild Rate command changes the rebuild rate settings. The rebuild rate is the fraction of the compute cycles dedicated to rebuilding failed drives. A rebuild rate of 100 percent means the system is totally dedicated to rebuilding the failed drive. NOTICE: The default rebuild rate is 30%.
  • Page 61 To write a disk signature, right-click on the unsigned disk. A menu displays showing the Write Signature command. (The Write Signature command appears only if a disk does not have a signature on it.) Select this command to write a signature on the disk. After a signature is written on a disk, the disk displays as a Basic Disk.

  • Page 62: Reactivating Dynamic Disks

    Perform the following steps to merge foreign disks: From the PowerVault NAS Manager, log on to the Terminal Services Advanced Client. Launch the Dell OpenManage Array Manager by clicking the System Management in the Advanced Administration Menu, and then clicking Computer Management.

  • Page 63: Volume Overview

    Right-click the volume or partition you want to format and then click Format. Choose NTFS as the file system type. NOTE: The PowerVault 750N and 755N only supports NTFS partitions. Formatting all partitions as NTFS allow for advanced features only available under that file system.

  • Page 64: Delete A Partition Or Volume

    Select file system type and formatting options: • Quick format – This option formats the volume or partition without scanning for bad sectors in the volume or partition. Check this box to use this format method. • Enable file and folder compression – This option can be used only if you selected NTFS format.
  • Page 65 Click Next. You are prompted for the volume layout and size of the volume to create. Select the concatenated dynamic volume types. NOTE: Software mirroring, striping, and software RAID are not recommended because of performance degradation. Provide a size in MB or GB. Click Next.

  • Page 66: Extending A Dynamic Simple Or Spanned Volume

    Extending a Dynamic Simple or Spanned Volume You can extend a volume only if the following are true: • The volume is formatted as NTFS. • The volume was originally created on a dynamic disk. • There is unallocated space on a dynamic disk onto which volume can be extended. You cannot extend a volume if any of the following are true: •...
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  • Page 68: System Management

    If you purchased a DRAC with your PowerVault 750N or 755N system, you will need to install the DRAC software as outlined in this chapter.
  • Page 69 At the System Management menu, click Dell Remote Assistant Setup. The Dell Remote Assistant Card Setup and Configuration window displays. Click Install DRAC Software. The Setup/Install Wizard starts. You can install the management software. Ensure that you use the default install directory (C:\Program Files\DRAC\Host).

  • Page 70: Alert Log Messages From Dell Openmanage Server Agent

    For more information about your DRAC, see the Dell OpenManage Remote Assistant Card User's Guide on the Resource CD. Alert Log Messages From Dell OpenManage Server Agent Server Agent server management software generates alert messages that appear in the SNMP event log file. Alert log messages consist of information, status, warning, and failure messages for drive, temperature, fan, and power conditions.

  • Page 71: Configuring Snmp Agent Properties

    In Community Name, type a case-sensitive community name, and then click Add. In SNMP Service Properties, specify whether or not to accept SNMP packets from a host: • To accept SNMP requests from any host on the network, regardless of identity, click Accept SNMP packets from any host.
  • Page 72 To view a description of a dialog box item, right-click the item, and then click What's This? NOTE: If you change existing SNMP settings, your changes take effect immediately. You do not need to restart the SNMP service for your settings to take effect. If you are configuring SNMP for the first time, you must restart SNMP before these settings take effect.

  • Page 73: System Recovery, Backup, And Restore

    S E C T I O N 5 S y s t e m R e c o v e r y, B a c k u p , a n d R e s t o r e...

  • Page 74: Recovery From System Failure

    This section provides instructions on how to recover from a system failure, and how to back up and restore the system state. The following topics are discussed: • Recovery from system failure • System state backup and restore ® • Microsoft •...

  • Page 75: Initial System Setup

    The Reinstallation CD automatically starts the installation process if the system is a PowerVault 750N or 755N NAS appliance and if the first logical volume configured on the RAID controller is a drive in a two drive RAID 1 group.

  • Page 76: Backing Up System State Data

    Backing up the system state allows you to recover the system if an operating system reinstallation is required. Restoring your system state restores customized settings such as user information and share information. NOTE: You must back up your system state to a hard-disk drive other than your operating system hard-disk drive to restore your system state after using the Reinstallation CD.
  • Page 77 Click Restore Wizard. The Restore Wizard window displays. Click Next. Click Import File. The Backup File Name window displays. You must import the file because your system will not be aware of previous backups after you complete a reinstallation from the Reinstallation CD. Click Browse.

  • Page 78: Windows 2000 Backup And Recovery Tools

    Click Next. The How to Restore window displays. Click Always replace the files on disk. Click Next. The Advanced Restore Options window displays. Leave all checkboxes unchecked. Click Next. Click Finish to initiate the restore process Restart your system after the restore process completes. NOTE: Windows must replace all locked files on the system;...

  • Page 79: Third-Party Backup Software For Network Backups

    ARCserve 2000 software for local backups. Installing VERITAS Backup Exec You must first install VERITAS Backup Exec on the Dell™ PowerVault™ NAS appliance, and then install VERITAS Remote Administrator on a remote system. NOTE: Before installing the backup software, check http://support.dell.com for the latest driver and software updates.
  • Page 80 Installing VERITAS Backup Exec on the NAS Appliance NOTE: You do not need to attach a keyboard, mouse, or monitor to the NAS appliance before you install VERITAS Backup Exec. VERITAS Backup Exec supports installation using Terminal Services, and management using VERITAS Remote Administrator. Insert the VERITAS Backup Exec CD in the CD drive of the NAS appliance.

  • Page 81: Installing Arcserve 2000

    Installing ARCserve 2000 To use ARCserve 2000 to back up your system, you must first install ARCserve 2000 on the NAS appliance, and then install ARCserve Manager on a remote system. Installing ARCserve 2000 on the NAS Appliance NOTE: You must first attach a keyboard, mouse, and monitor to the system before you install ARCserve 2000.

  • Page 82: Backing Up Persistent Images

    Enter the name of the NAS appliance in the Server field at the top of the screen to manage the backup software on the NAS appliance. You can manage all your backup operations from this application, just as you would manage them from the local application.

  • Page 83: Limitations On Backing Up Persistent Images

    Entire Network. Select the share name that you created for your persistent image. Deselect the Persistent Storage Manager State directory when performing persistent image backups. This directory contains files needed for persistent images. However, to save space on your backup media, backing up these files is not recommended.

  • Page 84: Installing Tape Device Drivers For Windows 2000 Backup And Recovery Tools

    If you are using Windows 2000 backup and recovery tools, you might need to install drivers for both tape drives and tape media changers. NOTE: Most of the tape device drivers are located in the c:\dell\drivers directory. However, you should always check the http://support.dell.com website for updated drivers and patches.

  • Page 85: Installing Drivers For Powervault Tape Drive Media Changers

    Click Update Driver. The Upgrade Device Driver Wizard displays. Click Next. Click the radio button next to Search for a suitable driver for my device (recommended) and then click Next. In Optional search locations, click the checkbox for Specify a location. Deselect the other checkboxes.
  • Page 86 Double-click Unknown Medium Changer. Click Driver in the Properties window. Click Update Driver. The Upgrade Device Driver Wizard displays. Click Next. Click the radio button next to Search for a suitable driver for my device (recommended) and then click Next. In Optional search locations, click the checkbox for Specify a location.
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  • Page 88: Dell Activearchive

    Dell ActiveArchive allows the creation and preservation of persistent images of Dell PowerVault™ 750N and 755N system data volumes. The Dell ActiveArchive software is installed on all PowerVault 75xN systems. It can be configured by using the NAS Manager. This chapter provides information on the following topics: •...

  • Page 89: Cache File

    Cache File The Dell ActiveArchive software stores changed data in a cache file. A cache file resides on each volume of your system. By default, the persistent image cache file is 20 percent of each volume. You can use the NAS Manager to change the percentage of the volume that is dedicated for the cache file.

  • Page 90: Storing Persistent Images

    Storing Persistent Images You can store up to 250 persistent images per volume; however, if you exceed 250 persistent images, the oldest persistent image with the lowest retention weight is overwritten. This number of persistent images allows you to schedule multiple persistent images. For example, you could implement a typical schedule similar to the following schedule.

  • Page 91: Preparing Your Volumes For Persistent Images

    NOTE: To use the PowerVault NAS Manager you must be logged in as Administrator. The PowerVault NAS Manager default administrator user name is administrator and the default password is powervault. On the NAS Manager primary menu, click the Maintenance tab. Click Terminal Services.

  • Page 92: Scheduling Persistent Images

    Scheduling Persistent Images NOTE: Before scheduling persistent images, prepare each of your volumes for persistent images. (See the Preparing Your Volumes for Persistent Images.) When you click Disks and then ActiveArchive, the Scheduled Persistent Image page displays a list of all scheduled persistent images and associated tasks. Each scheduled persistent image is identified by the scheduled time, day, frequency, starting date, and target volume ID.

  • Page 93: Deleting A Persistent Image Schedule

    You can use patterns in the persistent image name to differentiate your persistent images. For example if you use a pattern of Snapshot.%i and you take two persistent images, you would have Snapshot.1 and Snapshot.2. The default persistent image name pattern is Snapshot %M-%D-%Y %H.%m.%s. Valid pattern macros are as follows: •...

  • Page 94: Using Persistent Images

    Use the drop-down menus to select the Starting time, the frequency at which to repeat the persistent image (Repeat every frequency), the Beginning day, the Volume(s), and the number of images to Save. NOTE: To select multiple volumes, press and hold the <Ctrl> key and select all volumes that are to be included in the persistent image.

  • Page 95: Deleting A Persistent Image

    • %s = Second • %i = Instance, which increments once per instance. • %a = AM/PM • %W = Day of the week • %w = Three letter day of the week • %% = Percent sign Click OK to create the persistent image. Deleting a Persistent Image On the NAS Manager primary menu, click Disks, then click ActiveArchive.

  • Page 96: Configuring The Persistent Image Global Settings

    Configuring the Persistent Image Global Settings You can use drop-down menus to modify the various aspects of the persistent image environment. On the NAS Manager primary menu, click Disks, and then click ActiveArchive. Click Global Settings and configure the following options. NOTE: Before changing the Image Directory Name, you must delete all existing persistent images.

  • Page 97: Accessing Stored Persistent Images In Activearchive

    ActiveArchive NOTE: Only Windows clients (CIFS) can access Dell ActiveArchive persistent images. NOTE: The name of the utility that creates persistent images is Dell ActiveArchive. The name of the directory where Dell ActiveArchive persistent images are stored is ActiveArchives. NOTE: The ActiveArchive directory is a hidden folder. You must configure your system to view hidden files and folders to view your ActiveArchive directory.

  • Page 98: Restoring Volumes From An Existing Persistent Image

    Restoring Volumes From an Existing Persistent Image To restore a volume(s) from a persistent image, you must select the persistent image to be restored. NOTICE: A volume is dismounted during a restore. All reads and writes to a volume that occur during the restore process are denied.
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  • Page 100: Advanced Features

    This chapter includes descriptions of advanced features that cannot be performed from the PowerVault™ NAS Manager menus. The following topics are discussed: • Installing Multilanguage User Interface (MUI) support • Installing and configuring support for other languages • Network adapter teaming •...
  • Page 101 Close the Advanced Administration Menu by clicking Exit. Double-click My Appliance on the NAS desktop. Browse to the CD drive and double-click the Dell PowerVault Localization CD to launch the Localization CD’s web interface. Click on the Install Multilanguage User Interface (MUI) Support link to launch the Multilanguage File Installation installer program.

  • Page 102: Installing And Configuring Support For Other Languages

    On the Advanced Administration Menu, click System Management, and then click Set Regional Options to launch the Regional Options control panel. On the General tab, select the MUI language from the Your locale (location) drop down menu, and click Apply. Log off and log in again to the system for the new language MUI to take effect.

  • Page 103: Network Adapter Teaming

    If an Insert Disk windows appears, you must perform the following procedure: Click OK. From the Files needed window, click Browse and browse to the i386 directory on the Localization CD (if not already selected). Click Open and then click OK from the Insert Disk window to allow the operating system to find the required files for installation.

  • Page 104: Creating Network Teams Using The Broadcom Advanced Server Control Suite

    Virtual Local Area Networks (VLANs) are commonly used to split up groups of network users into manageable broadcast domains, to create logical segmentation of workgroups, and to enforce security policies among logical segments. Each adapter supports up to 64 VLANs. With multiple VLANs on an adapter, a server with a single adapter can have a logical presence on multiple IP subnets.

  • Page 105: Removing An Adapter From A Network Team

    Enter the team name and select the appropriate team mode. The types of team include Smart Load Balance and Fail Over, FEC/GEC, and Link Aggregation (IEEE 802.3ad). Click OK. Select the team name in the Configuration box. Select an unassigned adapter to add to the team and click > adjacent to Team Members to add the adapter.

  • Page 106: Changing The Network Team Mode Using The Broadcom Advanced Server Control Suite

    Changing the Network Team Mode Using the Broadcom Advanced Server Control Suite NOTE: This procedure is for Alteon and Broadcom network adapters only. To change the team mode of an existing Broadcom network team through the Network Teaming utility, Broadcom Advanced Server Program, perform the following steps: On the NAS Manager primary menu, click Maintenance.

  • Page 107: Removing Network Teams Using The Intel Proset Utility

    Select the adapters to include with this team and click Next. Verify the team contains the appropriate members and click Finish. If the team needs to be modified, click Back. Removing Network Teams Using the Intel PROSet Utility NOTE: This procedure is for Intel network adapters only. Remove network teams through the Network Teaming utility, Intel PROSet II.

  • Page 108: Utility

    Changing the Network Team Mode Using the Intel PROSet Utility NOTE: This procedure is for Intel network adapters only. Change the network team mode through the Network Teaming utility, Intel PROSet II. To access the Network Teaming utility from the NAS Manager, perform the following steps: On the NAS Manager primary menu, click Maintenance.

  • Page 109: Server For Network File System (Nfs)

    • User Name Mapping associates Windows and UNIX user names, which allows users to connect to NFS resources without having to log on to UNIX systems separately. Server for Network File System (NFS) SFU provides a robust Server for NFS that can be used to provide disk resources from your systems running Windows NT and Windows 2000 to any system on your network that supports NFS.

  • Page 110: Telnet Server

    Telnet Server The telnet server works optimally for most installations. It will accept logins from a variety of clients, including the telnet clients shipped with Windows 2000, Windows NT, Windows 95, and Windows 98, as well as a variety of character mode terminal clients from virtually any operating system.

  • Page 111: Services For Unix Mmc Console

    – Terminate all programs when disconnecting toggles with Continue to run programs started with the command bgjob. • Sessions allows you to see data about the currently active sessions (such as user, domain, system, logon date/time) and either send a message to the session or terminate it.
  • Page 112 To create User and Group Name Maps, access the SFU Administration window. To access the SFU Administration window, perform the following steps: From the NAS Manager, click Maintenance. Click Terminal Services. Log in to Terminal Services as administrator. Close the Advanced Administration Menu. Click the Start button on the desktop task bar.

  • Page 113: Basic Scenarios

    Click List UNIX Users or List UNIX Groups. This action refreshes your NIS and Windows maps. Create map entries by selecting a Windows user/group from the list and a UNIX user (UID)/group (GID) from the list and clicking Add. Map Maintenance You can maintain your maps from the User Name Mapping tree of the SFU window.

  • Page 114: File Server For Macintosh

    Domain In the Domain scenario, you configure Username Mapping on the domain controller. The Username Mapping Service and the NT Authentication Service must be installed on the Domain Controller. If multiple Domain Controllers are present, NT Authentication must be installed on each Domain Controller. File Server for Macintosh File Server for Macintosh (FSM) provides the tools needed to integrate Macintosh and Windows networks by leveraging existing Macintosh network resource and expertise.
  • Page 115 To gain access to the Microsoft Authentication files on the system, perform the following steps: Click Chooser on the Macintosh Apple menu. Double-click the AppleShare icon, and then click the AppleTalk zone in which the system with Services for Macintosh resides. Ask your system administrator if you are not sure of the zone.

  • Page 116: Services For Netware

    On the Tasks menu, click AppleTalk. Click the check box next to Enable inbound AppleTalk connections on this adapter. (Optional) If you use AppleTalk zones, select the appropriate zone in the dropdown box. Click OK. Services for NetWare Services for NetWare (SFN) are compatible with Novell NetWare Bindery service for authentication and file access using the internetwork packet exchange/sequenced packet exchange (IPX/SPX) network protocol.

  • Page 117: Microsoft Directory Synchronization Services

    Microsoft Directory Synchronization Services Microsoft Directory Synchronization Services (MSDSS) lets you synchronize a wide variety of data stored in the Active Directory service with Novell Directory Service (NDS) and NetWare 3.x binderies. MSDSS is a highly flexible service that helps Novell users: •...

  • Page 118: Outline Of The Deployment Procedure

    The larger the environment, the more new servers you will need. If you are planning to have more than one domain, then you will need new hardware for the first domain controller in each domain. You must also install Novell Client Access software on the MSDSS server or servers. MSDSS uses Novell Client Access to authenticate and to gain access to NDS.
  • Page 119 ZENworks, which can be replaced by IntelliMirror at any time.) Install MSDSS from the system DomainUtils share. NOTE: To access MSDSS software, map a network drive to \\<Dell xxxxxxx >\DomainUtils where <Dell xxxxxxx > is the name of the PowerVault 75xN system.
  • Page 120 If you select custom object mapping, you will be prompted to manually establish one-to-one relationships between pairs of objects. Click Finish. After the user accounts are migrated, you can migrate the file system (migrating the users before the files allows you to migrate file-system permissions). Follow the instructions as described in the Help printout “To migrate files.”...
  • Page 121 Install MSDSS from the PowerVault 75xN system DomainUtils share. NOTE: To access MSDSS software, map a network drive to \\<Dell xxxxxxx >\DomainUtils where <Dell xxxxxxx > is the name of the PowerVault 75 x N system. 7-23 Ad v a n c ed Fe a tu r e s...
  • Page 122 Log on to the NDS tree or Bindery server with administrative credentials. Log on to the appropriate Windows 2000 domain as a member of the Domain Admins group. On the MSDSS server, open the Help files, and then print out the steps (briefly summarized below) for “To perform a one-way synchronization”...

  • Page 123: Uninterruptible Power Supply (Ups)

    If you chose one-way synchronization, you should now perform all user, group, and OU object management from Active Directory. If you established two-way synchronization, you can now manage user, group, and OU objects from either Active Directory or NDS. If you plan long-term coexistence between Active Directory and NetWare, you are now finished, unless you want to migrate a subset of users, computers, and/or files.

  • Page 124: Upgrading To A Multiprocessor System

    The system is configured to accept a serial connection from the UPS in serial port 2, called the UPS port in the Dell PowerVault 750N Systems Installation and Troubleshooting Guide and the Dell PowerVault 755N Systems Installation and Troubleshooting Guide. By default, this serial port is configured to interact with APC Smart-UPS systems.

  • Page 125: Using Secured Socket Layers

    Click the appropriate computer type (ACPI Multiprocessor PC), click Next, and then click Finish. When prompted, click yes to reboot your system. Using Secured Socket Layers This section explains how secured socket layers (SSL) are used in the NAS appliance. It also explains how to use your own certificate if you have one and how to regenerate your certificate.

  • Page 126: Powervault 750N/755N Certificate

    Certificate From a Certification Authority.” PowerVault 750N/755N Certificate By default, the PowerVault 750N/755N has a self-generated and self-signed certificate. The configured SSL port is 1279. NOTE: For non-SSL communication, use port 1278. This port is not a secure port and all text is sent in plain text over the network.

  • Page 127: Console Redirection

    To obtain a server certificate, perform the following steps: On the PowerVault NAS Manager primary menu, click Maintenance. On the Maintenance page, click Terminal Services. Log on to an Terminal Services Advanced Client session. In the Advanced Administration Menu, click System Management, and then from the list, click Internet Information Services Navigate to and right-click on the Administration site section, and select Properties Under Secure Communications on the Directory Security property sheet, click Server...

  • Page 128: Minimum Hardware And Connection Requirements

    Minimum Hardware and Connection Requirements To use console redirection, you must have the following: • An available serial port (COM port) on a client system (This port must not conflict with any other ports on the system.) • Available serial port 1 (COM 1) on the NAS appliance NOTE: Console Redirection is enabled by default in the NAS appliance BIOS.

  • Page 129: Configuring Console Redirection On The Client System

    If you select VT100/220 but not all the characters are visible on the screen, you should go back to the system setup program and select ANSI as your terminal type. ANSI can display the full set of ASCII characters. Configuring Console Redirection on the Client System NOTE: The examples in this document assume that you have upgraded to Hilgraeve’s HyperTerminal Private Edition 6.1 or later.

  • Page 130: Rebooting The System

    Change the Emulation setting from Auto detect to ANSI or VT100/220. This setting should be the same as the setting you selected for the Console Redirection field on the server. When you click Terminal Setup, you should see a setting for the number of rows and columns.
  • Page 131 For console redirection, an escape sequence starts with an escape character. This character can be entered in a number of different ways, depending on the requirements of your terminal emulation software. For example, 0x1b, ^[, and <Esc> all refer to the same escape character.

  • Page 132: Table 7-3. Vt100/220 Supported Escape Sequences

    Ta b l e 7 - 3 . Home Insert Delete Page Up Page Down Shift-Tab Ta b l e 7 - 4 . Up arrow Down arrow Right arrow Left arrow 7-34 Adv a n c ed Fe a tu r es V T 1 0 0 / 2 2 0 S u p p o r t e d E s c a p e S e q u e n c e s Supported Terminal...
  • Page 133 Ta b l e 7 - 4 . A N S I S u p p o r t e d E s c a p e S e q u e n c e s Supported Sequences <Esc> <Shift>ow <Esc>...

  • Page 134: Defragmenting A Volume Containing Persistent Images

    Defragmenting a Volume Containing Persistent Images NOTICE: Defragmenting a volume containing persistent images without using the following procedure can delete your persistent images and will degrade your system performance. NOTE: If you do not have persistent images on your volume, this procedure does not apply. NOTE: To defragment a volume, you must delete all persistent images on that volume.
  • Page 135 Click Defragment. You are notified when defragmentation is complete. Exit Terminal Services Client. Reschedule your persistent images for this volume. 7-37 Ad v a n c ed Fe a tu r e s...
  • Page 136 w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...

  • Page 137: Online Server Diagnostics

    S E C T I O N 8 O n l i n e S e r v e r D i a g n o s t i c s...

  • Page 138: Features

    Dell OpenManage™ Server Diagnostics is a suite of diagnostic programs that run locally on your Dell™ PowerVault™ NAS appliance or remotely on a NAS appliance connected to the network. You select diagnostic tests to run from a hierarchical menu that represents a NAS appliance’s hardware.

  • Page 139: Installing The Online Server Diagnostics

    NAS desktop. To install the Server Diagnostics, perform the following steps: Insert the Dell PowerVault 75xN Resource CD into the CD drive of your NAS appliance. If the installation program does not start automatically, click the Start button and click Run.

  • Page 140: Installing The Java Runtime Environment

    Click Next. When the InstallShield Wizard completes installing the files, click Finish. Installing the JAVA Runtime Environment If your system does not have the Java 2 Runtime Environment installed on it, you will be asked whether you want to install it the first time you run the Online Server Diagnostics. Because the Java 2 Runtime Environment is needed to run the Online Server Diagnostics, click Yes.

  • Page 141: Configuring Online Server Diagnostics

    • To run diagnostics on a remote appliance on the network, specify the IP address of the remote appliance in the Remote IP Address box, and then click Run diagnostics on specified IP. In the remote login window, type the user ID of a local administrator group member for the specified appliance in the User Name box, and click Login.

  • Page 142: Exiting Diagnostics

    If a test fails, click View Details to see a brief description of why the test failed. NOTICE: Do not use your browser's refresh function while running Server Diagnostics. This function closes the Server Diagnostics window without stopping the test and causes the following error message to be displayed: The diagnostic engine is busy.
  • Page 143 w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...

  • Page 144: Troubleshooting

    Ta b l e 9 - 1 . Tr o u b l e s h o o t i n g I s s u e s Issue I cannot access my Dell ActiveArchive™ from an NFS or Macintosh Client.
  • Page 145 Ta b l e 9 - 1 . Tr o u b l e s h o o t i n g I s s u e s Issue Possible cause I am getting event errors for Services for Macintosh are Services for Macintosh.
  • Page 146 ADAP was unable to load the winspool.drv performance library due to an unknown problem within the library: 0x0. I have noticed that my Dell OpenManage Array Manager Log file has exceeded it's maximum log size. Trou b les h oot ing Possible cause...
  • Page 147 Tr o u b l e s h o o t i n g I s s u e s Issue Possible cause I have tried logging on to my There are spaces before or Dell OpenManage Remote after the user name or Assistant Card (DRAC) password entries. through the Web console software and I cannot log on.
  • Page 148 Ta b l e 9 - 1 . Tr o u b l e s h o o t i n g I s s u e s Issue I have just brought my new NAS appliance up on the network, but I am unable to upload files using FTP even though I am the...
  • Page 149 Taking a persistent image of the C: drive is not supported. Take no action. This is the normal functionality of Dell ActiveArchive. Trou ble sho oting...
  • Page 150 Ta b l e 9 - 1 . Tr o u b l e s h o o t i n g I s s u e s Issue I have deleted a persistent image, but when the Persistent Images page redisplays I can still see the persistent image.
  • Page 151 Ta b l e 9 - 1 . Tr o u b l e s h o o t i n g I s s u e s Issue Possible cause I added members to a local You might have removed and group using the PowerVault then added the same member NAS Manager, but when I...
  • Page 152 w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
  • Page 153 IP network, 1-11 using Kick-Start diskette, 1-11 with DHCP, 1-4 controller commands, 3-12 flush cache, 3-13 properties, 3-14 rescan, 3-13 sound, 3-13 Dell ActiveArchive, 6-2 Dell OpenManage Array Manager, 3-1 console, 3-3 Dell OpenManage Remote Assistant Card, 4-2 DHCP service integrated, 1-6...
  • Page 154 Kick-Start diskette, 1-11 Kick-Start utility, 1-6 local server configuration, 1-8 Macintosh file server for, 7-16 Microsoft Directory Synchronization Services, 7-19 NAS Manager, 2-1 menu, 2-3 navigation, 2-2 status area, 2-2 NetWare services for, 7-18 network adapter changing the team mode, 7-10 team creation, 7-8, 7-9, 7-10 teaming, 7-5 notational conventions, 13...
  • Page 155 volume (continued) creating, 3-2 deleting, 3-2, 3-18 expanding, 3-3 formatting, 3-17 warnings, 13 warranty information, 11 Windows 2000 backup and recovery tools, 5-6 help, 2-3 installing tape drives, 5-12 Index Index...
  • Page 156 In d e x...

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