Adding Detergents and Softeners ..............24 Programme Table ....................27 Drying Programme ..................33 Extra Options and Functions ................36 SMART FUNCTIONS LG ThinQ Application ..................39 Smart Diagnosis ....................42 MAINTENANCE Cleaning After Every Wash................43 Cleaning the Appliance Periodically & Performing an Emergency Water Evacuation......................44 TROUBLESHOOTING Before Calling for Service................47...
global_main.book.book Page 3 Tuesday, September 15, 2020 8:21 AM SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below.
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global_main.book.book Page 4 Tuesday, September 15, 2020 8:21 AM SAFETY INSTRUCTIONS appliance. Cleaning and user maintenance shall not be made by children without supervision. • Children of less than 3 years should be kept away unless continuously supervised. • If the power cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
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global_main.book.book Page 5 Tuesday, September 15, 2020 8:21 AM SAFETY INSTRUCTIONS • Items such as foam rubber (latex foam), shower caps, waterproof textiles, rubber backed articles and clothes or pillows fitted with foam rubber pads should not be dried in the appliance. •...
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global_main.book.book Page 6 Tuesday, September 15, 2020 8:21 AM SAFETY INSTRUCTIONS service personnel if you are in doubt as to whether the appliance is properly grounded. • This appliance must not be installed behind a lockable door, a sliding door or a door with a hinge on the opposite side to that of the appliance, in such a way that a full opening of the appliance door is restricted.
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• Do not touch the door during a high temperature programme. • In case of a water leak from the appliance or flood, disconnect the power plug and contact the LG Electronics customer information centre. • Turn off water taps to relieve pressure on hoses and valves and to minimize leakage if a break or rupture should occur.
• Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location.
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global_main.book.book Page 9 Tuesday, September 15, 2020 8:21 AM SAFETY INSTRUCTIONS • Evenly loading laundry up to the capacity indicated by the manufacturer for the respective programmes will contribute to energy and water savings. • For washing smaller amounts of clothes, the automatic load recognition system will help reduce the amount of water and energy usage.
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• You can take your appliance either to the shop where you purchased the product, or contact your local government waste office for details of your nearest authorised WEEE collection point. For the most up to date information for your country, please see www.lg.com/global/recycling.
global_main.book.book Page 11 Tuesday, September 15, 2020 8:21 AM INSTALLATION INSTALLATION Parts and Specifications NOTE • Appearance and specifications may change without notice to improve the quality of the appliance. Front View Rear View Control Panel Power Plug Detergent Dispenser Drawer Transit Bolts Drum Drain Hose...
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global_main.book.book Page 12 Tuesday, September 15, 2020 8:21 AM INSTALLATION Accessories *1 The included accessories vary depending on the model you purchased. Cold Supply Hose Anti–slip Sheets*1 Spanner Elbow Bracket for Securing Drain Hose Caps for Covering Transit Bolt Holes Tie Strap Specifications Model...
global_main.book.book Page 13 Tuesday, September 15, 2020 8:21 AM INSTALLATION Installation Place WARNING Requirements • This appliance must only be used for domestic household purposes and should not be used in Before installing the appliance, check the following mobile applications. information to make sure that the appliance should be installed in a correct place.
INSTALLATION grounded/earthed in accordance with all local NOTE codes and ordinances. • You can purchase rubber cups (part No. 4620ER4002B) from the LG service centre. Unpacking the Appliance Lifting the Appliance Off the Ventilation Foam Base • Make sure that air circulation around the...
global_main.book.book Page 15 Tuesday, September 15, 2020 8:21 AM INSTALLATION Starting with the bottom two transit bolts • If the appliance rocks when pushing the top use the spanner (included) to fully loosen all plate of the appliance diagonally, adjust the feet transit bolts by turning them counterclockwise.
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If this occurs, install the anti- stand or elevated surface unless it is slip sheets under the levelling feet and adjust the manufactured by LG Electronics for use with this level. model. Clean the floor to attach the anti-slip sheets.
global_main.book.book Page 17 Tuesday, September 15, 2020 8:21 AM INSTALLATION Connecting the Water cloth. Do not overtighten the supply hose with any mechanical device. Supply Hose Note for Connection • Water pressure must be between 50 kPa and 800 kPa (0.5‒8.0 kgf/cm²). If the water pressure is more than 800 kPa, a decompression device should be installed.
global_main.book.book Page 18 Tuesday, September 15, 2020 8:21 AM INSTALLATION Installing the Drain Hose Installing the Drain Hose with the Elbow Bracket The drain hose should not be placed higher than 100 cm above the floor. Water in the appliance may not drain or may drain slowly.
global_main.book.book Page 19 Tuesday, September 15, 2020 8:21 AM OPERATION OPERATION Operation Overview CAUTION Using the Appliance • Remove items from the flexible door seal gasket to prevent clothing and door seal damage. Before the first wash, select the Cotton wash programme and add a half amount of the detergent.
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global_main.book.book Page 20 Tuesday, September 15, 2020 8:21 AM OPERATION • Now select a wash temperature and spin speed. Pay attention to the fabric care label of your clothes. Begin cycle. • Press the Start/Pause button to begin the cycle. The appliance will agitate briefly without water to measure the weight of the load.
• This allows you to select an additional programmes and will light when selected. Remote Start With the LG ThinQ app, you can use a smartphone to control your appliance remotely. • In order to use this function, refer to SMART FUNCTIONS.
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global_main.book.book Page 22 Tuesday, September 15, 2020 8:21 AM OPERATION Description Customizing Washing Programme Buttons Use these buttons to adjust the water temperature or spin speed settings for the selected programme. • The current settings are shown in the display. •...
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global_main.book.book Page 23 Tuesday, September 15, 2020 8:21 AM OPERATION Description lights up when the beep is off. lights up when the Pre Wash option is activated. lights up when the control panel is locked except for the Power button. lights up when the appliance is connected to Wi-Fi network at home.
global_main.book.book Page 24 Tuesday, September 15, 2020 8:21 AM OPERATION Preparing the Wash Load NOTE Sort the wash load for best washing results, and • The dashes under the symbol give you then prepare the clothes according to the symbols information about the type of fabric and the on their care labels.
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global_main.book.book Page 25 Tuesday, September 15, 2020 8:21 AM OPERATION detergents that are suitable for Drum (front • Minimum load: 1/3 of full load. load) type washers. • If too many suds occur, reduce the detergent amount. Using the Dispenser •...
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global_main.book.book Page 26 Tuesday, September 15, 2020 8:21 AM OPERATION Adding Water Softener maximum fill line can cause it to dispense too early, which may stain the clothes. A water softener, such as anti-limescale can be used to cut down on the use of detergent in areas with high water hardness level.
global_main.book.book Page 27 Tuesday, September 15, 2020 8:21 AM OPERATION Programme Table Washing Programme Cotton 40 ℃ (Cold to 95 ℃) Max. Load: Rating Description Washes normally soiled clothes by combining various drum motions. • Pressing the Start/Pause button without selecting a programme will cause the Cotton programme to begin immediately, using the default settings.
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global_main.book.book Page 28 Tuesday, September 15, 2020 8:21 AM OPERATION Hand/Wool 30 ℃ (Cold to 40 ℃) Max. Load 1.5 kg Description Washes hand-washable and machine-washable delicate clothes such as washable wool, lingerie, dresses etc. • Use detergent for machine washable woolens Quick 30 20 ℃...
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global_main.book.book Page 29 Tuesday, September 15, 2020 8:21 AM OPERATION Extra Options NOTE • Delay End and Add Item options can be selected for every washing programme in the table below. Programme Pre Wash Intensive Rinse+ Cotton Eco 40-60 Mixed Fabric Easy Care Silent Wash Allergy Care...
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global_main.book.book Page 30 Tuesday, September 15, 2020 8:21 AM OPERATION Spin Speed Programme Default Available Allergy Care 1400 rpm Baby Steam Care 1000 rpm Up to 1000 rpm Delicates 800 rpm Up to 800 rpm Hand/Wool 800 rpm Up to 800 rpm Quick 30 800 rpm Dry Only...
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global_main.book.book Page 32 Tuesday, September 15, 2020 8:21 AM OPERATION NOTE • The test results depend on water pressure, water hardness, water inlet temperature, room temperature, type and amount of load, degree of soiling utilized detergent, fluctuations in the main electricity supply and chosen additional options.
global_main.book.book Page 33 Tuesday, September 15, 2020 8:21 AM OPERATION Drying Programme Blankets and Duvets Check fabric care labels on blankets and duvets General Tips for Drying before using the drying programme. Some blankets and duvets may shrink by the heated air. Use the automatic programmes to dry most loads.
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global_main.book.book Page 34 Tuesday, September 15, 2020 8:21 AM OPERATION Time 30/60/120 minutes Press the Power button. Change the drying time according to the maximum load. Select a wash programme. • Fabric Type: Cotton, towels • Max. Load: 1 kg (30 minutes), 2 kg (60 Add detergent.
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global_main.book.book Page 35 Tuesday, September 15, 2020 8:21 AM OPERATION the Power button twice to cycle the machine off and back on.
global_main.book.book Page 36 Tuesday, September 15, 2020 8:21 AM OPERATION Extra Options and Add detergent. Functions Select a washing programme. You can use the extra options and functions to customize the programmes. Customize the washing programme (Temp., Customizing a Washing Spin, Rinse+ and Intensive) as necessary.
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global_main.book.book Page 37 Tuesday, September 15, 2020 8:21 AM OPERATION Press the Start/Pause button. • The delay time is the time to the end of the programme, not the start. The actual running Add Item time may vary due to water temperature, clothes You can use this option in order to add or remove and other factors.
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global_main.book.book Page 38 Tuesday, September 15, 2020 8:21 AM OPERATION Beep On/Off This appliance plays a melody when it starts and stops. • Press and hold the Rinse+ and Dry buttons simultaneously for 3 seconds to deactivate/ activate this function.
Page 39 Tuesday, September 15, 2020 8:21 AM SMART FUNCTIONS SMART FUNCTIONS LG ThinQ Application notifications on a smartphone. The notifications are triggered even if the LG ThinQ application is off. The LG ThinQ application allows you to communicate with the appliance using a smartphone.
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Run the LG ThinQ application. your Internet service provider or refer to your wireless router manual. • LG ThinQ is not responsible for any network Select and touch the Front Load Washer in the connection problems or any faults, application.
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In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of...
If you experience a problem with your Wi-Fi equipped appliance, it can transmit troubleshooting data to a smartphone using the LG ThinQ application. • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions provided in the LG ThinQ application.
global_main.book.book Page 43 Tuesday, September 15, 2020 8:21 AM MAINTENANCE MAINTENANCE WARNING • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning may result in serious injury, fire, electric shock, or death. •...
global_main.book.book Page 44 Tuesday, September 15, 2020 8:21 AM MAINTENANCE Cleaning the Appliance WARNING Periodically & Performing • Leave the door open to dry inside of the an Emergency Water appliance only if the children are supervised at home. Evacuation Tub Clean Cleaning the Water Inlet Filter This is a special function to help clean the inside of...
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global_main.book.book Page 45 Tuesday, September 15, 2020 8:21 AM MAINTENANCE Cleaning the Drain Pump Filter CAUTION and Performing an Emergency • Be careful when draining, as the water may be Water Evacuation hot. The drain filter collects threads and small objects •...
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global_main.book.book Page 46 Tuesday, September 15, 2020 8:21 AM MAINTENANCE Reassemble the components of the drawer to the proper compartments and insert the drawer.
Operation of your appliance can lead to errors and malfunctions. The following tables contain possible causes and notes for resolving an error message or malfunction. It is recommended to read the tables carefully below in order to save your time and money that may cost for calling to LG Electronics service centre.
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• Check and clean the drain filter. Door sensor malfunctions. dE dE1 dEz dE4 DOOR ERROR • Please call LG service centre. You can find your local LG service centre phone number in the warranty card. This is a control error. CONTROL ERROR •...
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global_main.book.book Page 49 Tuesday, September 15, 2020 8:21 AM TROUBLESHOOTING Noises You Might Hear Symptoms Possible Cause & Solution Rattling and clanking Foreign objects, such as keys, coins, or safety pins may be in the drum. noise • Stop the appliance, check the drum for foreign objects. If the noise continues after the appliance is restarted, call for service.
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global_main.book.book Page 50 Tuesday, September 15, 2020 8:21 AM TROUBLESHOOTING Symptoms Possible Cause & Solution Appliance does not Control panel has powered off due to inactivity. operate. • This is normal. Press the Power button to turn the appliance on. Appliance is unplugged.
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global_main.book.book Page 51 Tuesday, September 15, 2020 8:21 AM TROUBLESHOOTING Symptoms Possible Cause & Solution Appliance is not filling Inlet filter clogged. properly. • Make sure the inlet filters on the fill valves are not clogged. Inlet hoses may be kinked. •...
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global_main.book.book Page 52 Tuesday, September 15, 2020 8:21 AM TROUBLESHOOTING Symptoms Possible Cause & Solution Staining Bleach or softener is dispensed too soon. • Dispenser compartment is overfilled. It makes bleach or softer dispensed rapidly. Always measure bleach or softener to prevent overfilling. •...
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global_main.book.book Page 53 Tuesday, September 15, 2020 8:21 AM TROUBLESHOOTING Odour Symptoms Possible Cause & Solution Musty or mildewy Inside of drum is not cleaned properly. odour in appliance • Run the Tub Clean function regularly. The drain hose is not properly installed, causing siphoning (water flowing back inside of the appliance).
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• Find the Wi-Fi network connected to your smartphone and remove it, then not connected to the register your appliance on LG ThinQ. Wi-Fi network. Mobile data for your smartphone is turned on. • Turn off the Mobile data of your smartphone and register the appliance using the Wi-Fi network.
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Customer Care and Service Contact an LG Electronics customer information centre. • To find an LG Electronics authorised service personnel, visit our website at www.lg.com and follow the instructions found there. • Self-repair is not recommended as it could further damage the device and void the guarantee.