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FAQs
Before requesting service or assistance, please follow these simple guides to resolve the problem.
If the problem still persists, please contact your local Panasonic dealer for assistance.
White spots or shadow images (noise)
●
Check the position, direction, and
connection of the aerial.
Neither image nor sound is
produced
●
Is the TV in "AV mode"?
●
Is the mains lead plugged into the
socket outlet?
●
Is the TV turned On?
●
Check Picture Menu (p. 21) and
volume.
●
Check all required cables and
connections are firmly in place.
An error message appears
●
Follow the message's instructions.
●
If the problem persists, contact your
local Panasonic dealer.
"VIERA Link" function does not work and an
error message appears
●
Confirm the connection.
●
Turn the connected equipment on and then switch
the TV on. (p. 36)
Permanently lit spots on screen
●
Due to production process involved in this
technology this may result in some pixels which are
permanently lit or unlit. This is not a malfunction.
Contrast is reduced
●
Contrast is lowered in the following conditions
without any user operation for a few minutes:
●no signal in AV mode
●selected locked programme
●selected invalid programme
●displayed menu
●Thumbnail or still picture in SD Card mode
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