Epson ET-2850 Series User Manual
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Epson ET-2850 Series User Manual

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Table of Contents

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User's Guide
Printing
Copying
Scanning
Maintaining the Printer
Solving Problems
NPD6442-00 EN

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Table of Contents
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Summary of Contents for Epson ET-2850 Series

  • Page 1 User's Guide Printing Copying Scanning Maintaining the Printer Solving Problems NPD6442-00 EN...

  • Page 2: Table Of Contents

    Printing Using a Cloud Service....63 Printer with a Wireless Connection...14 Registering to Epson Connect Service from Advisories and Warnings for Transporting or the Control Panel.
  • Page 3 ID Card Copy:......73 Power Turns Off Automatically... . . 106 Borderless Copy:.
  • Page 4 Network Settings..... . . 202 Epson Connect Services....203 Print Status Sheet.
  • Page 5 Guide to This Manual Introduction to the Manuals......... . . 6 Searching for Information.

  • Page 6: Guide To This Manual

    Searching for Information Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. ❏ Important Safety Instructions (paper manual) Provides you with instructions to ensure the safe use of this printer.

  • Page 7: Printing Only The Pages You Need

    Guide to This Manual > > About This Manual Marks and Symbols ❏ Mac OS: Hold down the command key, and then press ←. Printing Only the Pages You Need You can extract and print only the pages you need. Click Print in the File menu, and then specify the pages you want to print in Pages in Pages to Print.

  • Page 8: Notes On Screenshots And Illustrations

    Guide to This Manual > > About This Manual Operating System References Related Information & Links to related sections. Notes on Screenshots and Illustrations ❏ Screenshots of the printer driver are from Windows 10 or macOS High Sierra. The content displayed on the screens varies depending on the model and situation.

  • Page 9: Trademarks

    EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation. ❏ Epson Scan 2 software is based in part on the work of the Independent JPEG Group. ❏ libtiff Copyright © 1988-1997 Sam Leffler Copyright ©...
  • Page 10 Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)

  • Page 11: Important Instructions

    Important Instructions Safety Instructions..........12 Printer Advisories and Warnings.

  • Page 12: Safety Instructions

    ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.

  • Page 13: Advisories And Warnings For Setting Up The Printer

    Important Instructions > > Printer Advisories and Warnings Advisories and Warnings for Using the Printer Advisories and Warnings for Setting Up the Printer ❏ Do not block or cover the vents and openings in the printer. ❏ Use only the type of power source indicated on the printer's label. ❏...

  • Page 14: Advisories And Warnings For Using The Lcd Screen

    Important Instructions > Protecting Your Personal Information Advisories and Warnings for Using the LCD Screen ❏ The LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven brightness. These are normal and do not indicate that it is damaged in any way. ❏...

  • Page 15: Part Names And Functions

    Part Names and Functions Part Names and Functions..........16...

  • Page 16: Part Names And Functions

    Part Names and Functions > Part Names and Functions Part Names and Functions Rear paper feeder Loads paper. Paper support Supports loaded paper. Feeder guard Prevents foreign substance from entering the printer. Usually keep this guard closed. Edge guide Feeds the paper straight into the printer. Slide to the edges of the paper. Output tray Holds the ejected paper.
  • Page 17 Part Names and Functions > Part Names and Functions Ink tank cover Open to refill the ink tank. Ink reservoir tank (Ink tank) Supplies ink to the print head. Ink tank unit Contains the ink tanks. Print head Ink is ejected from the print head nozzles underneath. Rear cover Remove when removing jammed paper.

  • Page 18: Guide To The Control Panel

    Guide to the Control Panel Control Panel........... . . 19 Home Screen Configuration.

  • Page 19: Control Panel

    Guide to the Control Panel > Home Screen Configuration Control Panel Turns the printer on or off. Unplug the power cord after checking that the power light is off. Displays the home screen. Displays menus and messages. Use buttons on the control panel to select a menu or to make settings. Displays the solutions when you are in trouble.

  • Page 20: Guide To The Network Icon

    Guide to the Control Panel > Entering Characters When are displayed, you can scroll right or left by pressing the button. Displays each menu. ❏ Scan Allows you to scan documents or photos and save them to a computer. ❏ Copy Allows you to copy documents.

  • Page 21: Viewing Animations

    Guide to the Control Panel > Viewing Animations on the keyboard, and then press the OK button. When you have finished entering characters, select OK, and then press the OK button. Function button Descriptions Moves the cursor to the left or right. A 1 # Switches the character type.

  • Page 22: Loading Paper

    Loading Paper Paper Handling Precautions......... . 23 Paper Size and Type Settings.

  • Page 23: Paper Handling Precautions

    Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ To achieve high-quality printouts with genuine Epson paper, use the paper in the environment stated on the sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.

  • Page 24: List Of Paper Type

    To obtain optimum printing results, select the paper type that suits the paper. Media Name Media Type Control Panel Printer Driver Epson Bright White Ink Jet Paper Plain paper Plain paper Epson Ultra Glossy Photo Paper Ultra Glossy Epson Ultra Glossy Epson Premium Glossy Photo Paper Prem.

  • Page 25: Loading Paper In The Rear Paper Feeder

    Loading Paper > Loading Paper in the Rear Paper Feeder Loading Paper in the Rear Paper Feeder 1. Open the feeder guard and pull out the paper support. 2. Slide the edge guides. 3. Load paper at the center of the paper support with the printable side facing up. Important: ❏...
  • Page 26 Loading Paper > Loading Paper in the Rear Paper Feeder 4. Slide the edge guides to the edges of the paper. 5. Tilt the feeder guard until part (A) is not touching the paper. Important: ❏ Do not place objects on the feeder guard. Doing so may prevent paper from feeding. ❏...

  • Page 27: Loading Envelopes In The Rear Paper Feeder

    Loading Paper > Loading Envelopes in the Rear Paper Feeder 7. Slide out the output tray. Note: Return the remaining paper to its package. If you leave it in the printer, the paper may curl or the print quality may decline.
  • Page 28 Loading Paper > Loading Envelopes in the Rear Paper Feeder 3. Load envelopes short edge first at the center of the paper support with the flap facing down. Important: Do not load more than the maximum number of sheets specified for the envelopes. 4.

  • Page 29: Loading Various Paper

    Loading Paper > > Loading Various Paper Loading Pre-punched Paper 7. Slide out the output tray. Note: Return the remaining paper to its package. If you leave it in the printer, the paper may curl or the print quality may decline.

  • Page 30: Loading Long Papers

    Loading Paper > > Loading Various Paper Loading Long Papers Loading Long Papers When loading paper longer than legal size, store the paper support and the output tray, and then flatten the leading edge of the paper.

  • Page 31: Placing Originals

    Placing Originals Placing Originals on the Scanner Glass........32...

  • Page 32: Placing Originals On The Scanner Glass

    Placing Originals > Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass 1. Open the document cover. 2. Remove any dust or stains on the surface of the scanner glass using a soft, dry, clean cloth. Note: If there is any trash or dirt on the scanner glass, the scanning range may expand to include it, so the image of the original may be displaced or reduced.
  • Page 33 Placing Originals > Placing Originals on the Scanner Glass 5. Remove the originals after scanning. Note: If you leave the originals on the scanner glass for a long time, they may stick to the surface of the glass. Related Information “Scanner Specifications”...

  • Page 34: Printing

    Printing Printing Documents..........35 Printing on Envelopes.

  • Page 35: Printing Documents

    Printing > > Printing Documents Printing from a Computer - Windows Printing Documents Printing from a Computer - Windows Printing Using Easy Settings Note: Operations may differ depending on the application. See the application's help for details. 1. Load paper in the printer. “Loading Paper in the Rear Paper Feeder”...
  • Page 36 Printing > > Printing Documents Printing from a Computer - Windows 5. Select Preferences or Properties to access the printer driver window. 6. Change the settings as necessary. You can see the online help for explanations of the setting items. Right-clicking an item displays Help. 7.
  • Page 37 Printing > > Printing Documents Printing from a Computer - Windows Adding Printing Presets for Easy Printing If you create your own preset of frequently used print settings on the printer driver, you can print easily by selecting the preset from the list. 1.
  • Page 38 ❏ Depending on the paper and the data, ink may bleed through to the other side of the paper. ❏ You cannot perform manual 2-sided printing unless EPSON Status Monitor 3 is enabled. If EPSON Status Monitor 3 is disabled, access the printer driver window, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
  • Page 39 ❏ Depending on the paper and the data, ink may bleed through to the other side of the paper. ❏ You cannot perform manual 2-sided printing unless EPSON Status Monitor 3 is enabled. If EPSON Status Monitor 3 is disabled, access the printer driver window, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
  • Page 40 Printing > > Printing Documents Printing from a Computer - Windows Related Information “Available Paper and Capacities” on page 188 & “Loading Paper in the Rear Paper Feeder” on page 25 & “Printing Using Easy Settings” on page 35 & Printing Several Pages on One Sheet You can print several pages of data on a single sheet of paper.
  • Page 41 Printing > > Printing Documents Printing from a Computer - Windows Printing to Fit the Paper Size Select the paper size you loaded in the printer as the Destination Paper Size setting. Note: This feature is not available with borderless printing. 1.
  • Page 42 Printing > > Printing Documents Printing from a Computer - Windows Printing a Reduced or Enlarged Document at any Magnification You can reduce or enlarge the size of a document by a specific percentage. Note: This feature is not available with borderless printing. 1.
  • Page 43 Printing > > Printing Documents Printing from a Computer - Windows 1. On the printer driver's Main tab, select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster as the Multi-Page setting. 2. Click Settings, make the appropriate settings, and then click OK. Note: Print Cutting Guides allows you to print a cutting guide.
  • Page 44 Printing > > Printing Documents Printing from a Computer - Windows 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks. 2.
  • Page 45 Printing > > Printing Documents Printing from a Computer - Windows 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks). 4. Tape the sheets together from the back. 5.
  • Page 46 Printing > > Printing Documents Printing from a Computer - Windows 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks. 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
  • Page 47 Printing > > Printing Documents Printing from a Computer - Windows 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
  • Page 48 Printing > > Printing Documents Printing from a Computer - Windows 10. Cut off the remaining margins along the outer guide. Printing with a Header and Footer You can print information such as a user name and printing date in headers or footers. 1.
  • Page 49 Printing > > Printing Documents Printing from a Computer - Windows 2. Settings, and then select the items you want to print and then click OK. Note: ❏ To specify the first page number, select Page Number from the position you want to print in the header or footer, and then select the number in Starting number.
  • Page 50 Printing > > Printing Documents Printing from a Computer - Windows Related Information “Loading Paper in the Rear Paper Feeder” on page 25 & “Printing Using Easy Settings” on page 35 & Printing Multiple Files Together Job Arranger Lite allows you to combine several files created by different applications and print them as a single print job.
  • Page 51 Printing > > Printing Documents Printing from a Computer - Windows Printing Using the Color Universal Print Feature You can enhance the visibility of texts and images in printouts. Color Universal Print is only available when the following settings are selected. ❏...
  • Page 52 Printing > > Printing Documents Printing from a Computer - Windows PhotoEnhance produces sharper images and more vivid colors by automatically adjusting the contrast, saturation, and brightness of the original image data. Note: PhotoEnhance adjusts the color by analyzing the location of the subject. Therefore, if you have changed the location of the subject by reducing, enlarging, cropping, or rotating the image, the color may change unexpectedly.

  • Page 53: Printing From A Computer - Mac Os

    Printing > > Printing Documents Printing from a Computer - Mac OS Printing Clear Bar Codes You can print a bar code clearly and make it easy to scan. Only enable this feature if the bar code you printed cannot be scanned. You can use this feature under the following conditions.
  • Page 54 Printing > > Printing Documents Printing from a Computer - Mac OS 3. Select Print from the File menu or another command to access the print dialog. If necessary, click Show Details or to expand the print window. 4. Select your printer. 5.
  • Page 55 Printing > > Printing Documents Printing from a Computer - Mac OS Adding Printing Presets for Easy Printing If you create your own preset of frequently used print settings on the printer driver, you can print easily by selecting the preset from the list. 1.
  • Page 56 Printing > > Printing Documents Printing from a Computer - Mac OS Note: ❏ This feature is not available with borderless printing. ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur. “Paper for 2-Sided Printing”...
  • Page 57 Printing > > Printing Documents Printing from a Computer - Mac OS 2. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border. 3. Set the other items as necessary. 4. Click Print. Related Information “Loading Paper in the Rear Paper Feeder”...
  • Page 58 Printing > > Printing Documents Printing from a Computer - Mac OS Printing a Reduced or Enlarged Document at any Magnification You can reduce or enlarge the size of a document by a specific percentage. 1. Select Print from the File menu or another command to access the print dialog. 2.

  • Page 59: Printing Documents From Smart Devices (Ios)

    Operations may differ depending on the device. 1. If Epson Smart Panel is not installed, install it. “Application for Easily Operating the Printer from a Smart device (Epson Smart Panel)” on page 195 2. Start Epson Smart Panel. 3. Select the print document menu on the home screen.

  • Page 60: Printing Documents From Smart Devices (Android)

    Operations may differ depending on the device. 1. If Epson Smart Panel is not installed, install it. “Application for Easily Operating the Printer from a Smart device (Epson Smart Panel)” on page 195 2. Start Epson Smart Panel. 3. Select the print document menu on the home screen.
  • Page 61 1. Install the Epson Print Enabler plug-in from Google Play. 2. Go to Settings on your Android device, select Printing, and then enable Epson Print Enabler. 3. From an Android application such as Chrome, tap the menu icon and print whatever is on the screen.

  • Page 62: Printing On Envelopes

    7. Set the other items as necessary. 8. Click Print. Printing Web Pages Printing Web Pages from a Computer Epson Photo+ allows you to display web pages, crop the specified area, and then edit and print them. See the application’s help for details.

  • Page 63: Printing Web Pages From Smart Devices

    Printing Using a Cloud Service By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere. To use this service, you need to register the user and the printer in Epson Connect.

  • Page 64: Registering To Epson Connect Service From The Control Panel

    This is a shared driver supported by Remote Print Driver. When printing using a printer in a remote location, you can print by changing the printer on the usual applications window. See the Epson Connect web portal for details on how to setup or print. https://www.epsonconnect.com/ http://www.epsonconnect.eu...

  • Page 65: Copying

    Copying Available Copying Methods......... . . 66 Menu Options for Copying.

  • Page 66: Available Copying Methods

    Copying > > Available Copying Methods Copying Originals Available Copying Methods Place the originals on the scanner glass, and then select the Copy menu on the home screen. Copying Originals This section explains how to use the Copy menu on the control panel to copy originals. 1.

  • Page 67: Copying On 2-Sides

    Copying > > Available Copying Methods Copying on 2-Sides 6. Press the OK button to display and check the print settings, and then change the settings as necessary. To change the settings, press the button, specify the setting menu using the buttons, and then change the settings using the buttons.

  • Page 68: Copying By Enlarging Or Reducing

    Copying > > Available Copying Methods Copying Multiple Originals onto One Sheet 9. Press the button. Copying by Enlarging or Reducing You can copy originals at a specified magnification. 1. Place the originals. “Placing Originals on the Scanner Glass” on page 32 2.
  • Page 69 Copying > > Available Copying Methods Copying Multiple Originals onto One Sheet 1. Select Copy on the home screen. u d l r To select an item, use the buttons, and then press the OK button. 2. Set the number of copies. 3.

  • Page 70: Copying Id Card

    Copying > > Available Copying Methods Copying ID card ❏ Landscape originals 9. Place the second page of the original, and then press the button. Copying ID card Scans both sides of an ID card and copies onto one side of A4 size paper. 1.

  • Page 71: Copying Without Margins

    Copying > > Available Copying Methods Copying Without Margins 7. Place the original face-down and slide it to the corner mark. Place an ID card 5 mm away from the corner mark of the scanner glass. 8. Place the back of the original face down, slide it to the corner mark, and then press the button.

  • Page 72: Menu Options For Copying

    Copying > Menu Options for Copying 5. Press the OK button, and then press the button. 6. Select Borderless Copy using the buttons, and then press the button. 7. Select On. 8. Specify the Expansion. 9. Press the OK button, and then press the button.

  • Page 73: Custom Size

    Copying > Menu Options for Copying ❏ Auto Fit Detects the scan area and automatically enlarges or reduces the original to fit to the paper size you selected. When there are white margins around the original, the white margins from the corner mark of the scanner glass are detected as the scan area, but the margins at the opposite side may be cropped.
  • Page 74 Scanning Basic Information on Scanning........75 Scanning Originals to a Computer.

  • Page 75: Basic Information On Scanning

    Scanning > > Basic Information on Scanning Available Scanning Methods Basic Information on Scanning What is a "Scan"? A "scan" is the process of converting the optical information of paper data (such as documents, magazine clippings, photos, handwritten illustrations, and so on) into digital image data. You can save scanned data as a digital image such as a JPEG or PDF.

  • Page 76: Recommended File Formats To Suit Your Purpose

    Scanning Directly from Smart Devices You can save scanned images directly to a smart device such as a smart phone or tablet by using the Epson Smart Panel application on the smart device. Recommended File Formats to Suit Your Purpose Generally speaking, the JPEG format is suitable for photos while the PDF format is suitable for documents.

  • Page 77: Recommended Resolutions To Suit Your Purpose

    Scanning > Scanning Originals to a Computer File Format Description JPEG (.jpg) A file format that allows you to compress the data to be saved. If the compression ratio is high, the image quality declines, and you cannot convert the image back to the original quality.

  • Page 78: Scanning From The Control Panel

    ❏ Epson Scan 2 (application required to use the scanner feature) See the following to check for installed applications. Windows 10: Click the start button, and then check the Epson Software folder > Epson ScanSmart, and the EPSON folder > Epson Scan 2.

  • Page 79: Scanning From A Computer

    Scanning Originals Using WSD 5. Press the button. When using Windows 7 or later, or OS X El Capitan or later: Epson ScanSmart automatically starts on your computer, and scanning starts. Note: ❏ See the Epson ScanSmart help for detailed operation information for the software. Click Help on the Epson ScanSmart screen to open the help.

  • Page 80: Setting Up A Wsd Port

    Scanning > > Scanning Originals Using WSD Setting Up a WSD Port 2. Select Scan on the control panel. u d l r To select an item, use the buttons, and then press the OK button. 3. Select To WSD. 4.
  • Page 81 Note: The printer name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the network screen. You can check the printer's name set on the network from the printer's control panel or by printing a network status sheet.

  • Page 82: Scanning Originals To A Smart Device

    3. Select scan menu on the home screen. 4. Follow the on-screen instructions to scan and save the images. Advanced Scanning Scanning Multiple Photos at the Same Time Using Epson ScanSmart, you can scan multiple photos at the same time and save each image individually.
  • Page 83 Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7 Click the start button, and then select All Programs > Epson Software > Epson ScanSmart. ❏ Mac OS Select Go > Applications > Epson Software > Epson ScanSmart.

  • Page 84: Maintaining The Printer

    Maintaining the Printer Checking the Ink Level..........85 Improving Print, Copy, and Scan Quality.

  • Page 85: Checking The Ink Level

    EPSON Status Monitor 3. ❏ Mac OS Apple menu > System Preferences > Printers & Scanners (or Print & Scan, Print & Fax) > Epson(XXXX) > Options & Supplies > Utility > Open Printer Utility > EPSON Status Monitor Related Information “Refilling the Ink Tank”...
  • Page 86 Maintaining the Printer > > Improving Print, Copy, and Scan Quality Checking and Cleaning the Print Head Important: ❏ Do not open the scanner unit or turn off the printer during head cleaning. If the head cleaning is incomplete, you may not be able to print.

  • Page 87: Running Power Cleaning

    Click Print Head Nozzle Check on the Maintenance tab. ❏ Mac OS Apple menu > System Preferences > Printers & Scanners (or Print & Scan, Print & Fax) > Epson(XXXX) > Options & Supplies > Utility > Open Printer Utility > Print Head Nozzle Check Related Information “Running Power Cleaning”...

  • Page 88: Preventing Nozzle Clogging

    Click Power Cleaning on the Maintenance tab. ❏ Mac OS Apple menu > System Preferences > Printers & Scanners (or Print & Scan, Print & Fax) > Epson(XXXX) > Options & Supplies > Utility > Open Printer Utility > Power Cleaning Related Information “Checking and Cleaning the Print Head”...

  • Page 89: Cleaning The Paper Path For Ink Smears

    Maintaining the Printer > > Improving Print, Copy, and Scan Quality Cleaning the Paper Path for Ink Smears 1. Select Maintenance on the printer's control panel. u d l r To select an item, use the buttons, and then press the OK button. 2.

  • Page 90: Cleaning The Scanner Glass

    Maintaining the Printer > > Improving Print, Copy, and Scan Quality Cleaning the Scanner Glass Important: ❏ Do not use tissue paper to clean the inside of the printer. The print head nozzles may be clogged with lint. ❏ Do not touch the white flat cable, translucent film, and ink tubes inside the printer. Doing so may cause a malfunction.

  • Page 91: Cleaning The Translucent Film

    Maintaining the Printer > > Improving Print, Copy, and Scan Quality Cleaning the Translucent Film 2. Use a soft, dry, clean cloth to clean the surface of the scanner glass. Important: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it.
  • Page 92 Maintaining the Printer > > Improving Print, Copy, and Scan Quality Cleaning the Translucent Film 4. Check if the translucent film is smeared. Smears are easier to see if you use a light. If there are smears (such as finger marks or grease) on the translucent film (A), go to the next step. A: Translucent film B: Rail Important:...
  • Page 93 Maintaining the Printer > > Improving Print, Copy, and Scan Quality Cleaning the Translucent Film Important: Wipe off the smear gently. If you press the cotton swab too hard to the film, the springs of the film may be dislocated and the printer may be damaged. 6.

  • Page 94: Cleaning The Printer

    Maintaining the Printer > Cleaning Spilled ink Cleaning the Printer If the components and the case are dirty or dusty, turn off the printer and clean them using a soft, clean cloth that has been dampened with water. If you cannot remove the dirt, try adding a small amount of mild detergent to the damp cloth.

  • Page 95: Checking The Total Number Of Pages Fed Through The Printer

    Click Printer and Option Information on the Maintenance tab. ❏ Mac OS Apple menu > System Preferences > Printers & Scanners (or Print & Scan, Print & Fax) > Epson(XXXX) > Options & Supplies > Utility > Open Printer Utility > Printer and Option Information Saving Power The printer enters sleep mode or turns off automatically if no operations are performed for a set period.

  • Page 96: Installing Or Uninstalling Applications Separately

    1. Make sure the printer and the computer are available for communication, and the printer is connected to the Internet. 2. Start EPSON Software Updater. The screenshot is an example on Windows. 3. For Windows, select your printer, and then click to check for the latest available applications.
  • Page 97 Right-click on the Printers folder, and then click Run as administrator > Server Properties. ❏ Windows XP/Windows Server 2003 R2/Windows Server 2003 From the File menu, select Server Properties. Click the Driver tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on your computer.

  • Page 98: Adding The Printer (For Mac Os Only)

    & Checking if a genuine Epson printer driver is installed - Mac OS You can check if a genuine Epson printer driver is installed on your computer by using one of the following methods. Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.
  • Page 99 If the User Account Control window is displayed, click Continue. 7. Follow the on-screen instructions. Uninstalling Applications - Mac OS 1. Download the Uninstaller using EPSON Software Updater. Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the application.

  • Page 100: Updating Applications And Firmware

    Do not turn off the computer or the printer until the update is complete; otherwise, the printer may malfunction. Note: If you cannot find the application you want to update in the list, you cannot update using the EPSON Software Updater. Check for the latest versions of the applications from your local Epson website. http://www.epson.com Related Information “Application for Updating Software and Firmware (EPSON Software Updater)”...

  • Page 101: Transporting And Storing The Printer

    Maintaining the Printer > Transporting and Storing the Printer Related Information “Firmware Update” on page 204 & Transporting and Storing the Printer When you need to store the printer or transport it when moving or for repairs, follow the steps below to pack the printer.
  • Page 102 Maintaining the Printer > Transporting and Storing the Printer 8. Secure the print head to the case with tape. 9. Make sure to install the cap onto the ink tank securely. 10. Close the ink tank cover securely.
  • Page 103 Maintaining the Printer > Transporting and Storing the Printer 11. Close the scanner unit. Note: The scanner unit is designed to close slowly and resist a little as a precaution against catching fingers. Continue to close even if you feel some resistance. 12.
  • Page 104 Maintaining the Printer > Transporting and Storing the Printer Important: ❏ When storing or transporting the printer, place the printer in the plastic bag and fold it closed. Avoid tilting the printer, placing it vertically, or turning it upside down; otherwise ink may leak. ❏...

  • Page 105: Solving Problems

    Solving Problems The Printer Does Not Work as Expected....... . . 106 An Error Code is Displayed on the LCD Screen.

  • Page 106: The Printer Does Not Work As Expected

    Solving Problems > > The Printer Does Not Work as Expected Paper Does Not Feed Properly The Printer Does Not Work as Expected The Printer Does Not Turn On or Off Power Does Not Turn On The following causes can be considered. The power cord is not plugged in properly to the electrical outlet.
  • Page 107 Solving Problems > > The Printer Does Not Work as Expected Paper Does Not Feed Properly The installation location is inappropriate. Solutions Place the printer on a flat surface and operate in the recommended environmental conditions. “Environmental Specifications” on page 209 &...
  • Page 108 Solving Problems > > The Printer Does Not Work as Expected Paper Does Not Feed Properly Objects are placed on the feeder guard. Solutions Do not place objects on the feeder guard. Unsupported paper is being used. Solutions Use paper supported by this printer. “Available Paper and Capacities”...
  • Page 109 Solving Problems > > The Printer Does Not Work as Expected Paper Does Not Feed Properly Objects are placed on the feeder guard. Solutions Do not place objects on the feeder guard. Unsupported paper is being used. Solutions Use paper supported by this printer. “Available Paper and Capacities”...

  • Page 110: Cannot Print

    The cause and solution to the problem differ depending on whether or not they are connected. Checking the Connection Status Use Epson Printer Connection Checker to check the connection status for the computer and the printer. You may be able to solve the problem depending on the results of the check.
  • Page 111 If the printer name is not displayed, install a genuine Epson printer driver. “Checking if a genuine Epson printer driver is installed - Windows” on page 97 When you have identified the problem, follow the solution displayed on the screen.
  • Page 112 Solving Problems > > The Printer Does Not Work as Expected Cannot Print The SSIDs connected from the computer or smart device and computer are different. Solutions When you are using multiple wireless routers at the same time or the wireless router has multiple SSIDs and devices are connected to different SSIDs, you cannot connect to the wireless router.
  • Page 113 There is a problem with the software or data. Solutions ❏ Make sure that a genuine Epson printer driver (EPSON XXXXX) is installed. If a genuine Epson printer driver is not installed, the available functions are limited. We recommend using a genuine Epson printer driver.
  • Page 114 There is a problem with the printer's status. Solutions Click EPSON Status Monitor 3 on the printer driver's Maintenance tab, and then check the printer status. If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
  • Page 115 Network connection: EPSON XXXX Series (network) If you install the printer driver multiple times, copies of the printer driver may be created. If copies such as "EPSON XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device.
  • Page 116 Solving Problems > > The Printer Does Not Work as Expected Cannot Print The printer is not connected to the network. Solutions Select Settings > Network Settings > Connection Check, and then print the network connection report. If the report shows that the network connection failed, check the network connection report and then follow the printed solutions.
  • Page 117 Network connection: EPSON XXXX Series (network) If you install the printer driver multiple times, copies of the printer driver may be created. If copies such as "EPSON XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device.
  • Page 118 Solving Problems > > The Printer Does Not Work as Expected Cannot Print ❏ The printer is recognized, but printing cannot be performed. “Cannot Print Even Though a Connection has been Established (Mac OS)” on page 120 Cannot connect to a Network The problem could be one of the following issues.
  • Page 119 Solving Problems > > The Printer Does Not Work as Expected Cannot Print ❏ Example of connecting to different SSIDs ❏ Example of connecting to SSIDs with a different frequency range A privacy separator on the wireless router is available. Solutions Most wireless routers have a separator function that blocks communication between devices within the same SSID.
  • Page 120 There is a problem with the software or data. Solutions ❏ Make sure that a genuine Epson printer driver (EPSON XXXXX) is installed. If a genuine Epson printer driver is not installed, the available functions are limited. We recommend using a genuine Epson printer driver.
  • Page 121 “Checking if a genuine Epson printer driver is installed - Windows” on page 97 & “Checking if a genuine Epson printer driver is installed - Mac OS” on page 98 & “Installing or Uninstalling Applications Separately” on page 96 &...
  • Page 122 Use Epson Smart Panel to check the connection between the smart device and the printer. Open the Epson Smart Panel. If you cannot connect to the printer, tap [+] at the top of the screen to reset. If you are not using Epson Smart Panel, see the link below.
  • Page 123 Solving Problems > > The Printer Does Not Work as Expected Cannot Print Something is wrong with the network devices for Wi-Fi connection. Solutions Turn off the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the devices in the following order;...
  • Page 124 Solving Problems > > The Printer Does Not Work as Expected Cannot Print ❏ Example of connecting to SSIDs with a different frequency range A privacy separator on the wireless router is available. Solutions Most wireless routers have a separator function that blocks communication between devices within the same SSID.
  • Page 125 Solving Problems > > The Printer Does Not Work as Expected Cannot Print AirPrint is disabled. Solutions Enable the AirPrint setting on Web Config. “Application for Configuring Printer Operations (Web Config)” on page 196 & Suddenly the Printer Cannot Print over a Network Connection The problem could be one of the following issues.

  • Page 126: Cannot Start Scanning

    The cause and solution to the problem differ depending on whether or not they are connected. Checking the Connection Status Use Epson Printer Connection Checker to check the connection status for the computer and the printer. You may be able to solve the problem depending on the results of the check.
  • Page 127 Solving Problems > > The Printer Does Not Work as Expected Cannot Start Scanning Something is wrong with the network devices for Wi-Fi connection. Solutions Turn off the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the devices in the following order;...
  • Page 128 Solving Problems > > The Printer Does Not Work as Expected Cannot Start Scanning ❏ Example of connecting to SSIDs with a different frequency range A privacy separator on the wireless router is available. Solutions Most wireless routers have a separator function that blocks communication between devices within the same SSID.
  • Page 129 The cause and solution to the problem differ depending on whether or not they are connected. Checking the Connection Status Use EPSON Status Monitor to check the connection status for the computer and the printer. 1. Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.
  • Page 130 Solving Problems > > The Printer Does Not Work as Expected Cannot Start Scanning Cannot connect to a Network The problem could be one of the following issues. Something is wrong with the network devices for Wi-Fi connection. Solutions Turn off the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the devices in the following order;...
  • Page 131 Solving Problems > > The Printer Does Not Work as Expected Cannot Start Scanning ❏ Example of connecting to different SSIDs ❏ Example of connecting to SSIDs with a different frequency range A privacy separator on the wireless router is available. Solutions Most wireless routers have a separator function that blocks communication between devices within the same SSID.
  • Page 132 Make sure the smart device and the printer are connected correctly. The cause and solution to the problem differ depending on whether or not they are connected. Check the connection with the smart device Use Epson Smart Panel to check the connection between the smart device and the printer.
  • Page 133 The Printer Does Not Work as Expected Cannot Start Scanning Open the Epson Smart Panel. If you cannot connect to the printer, tap [+] at the top of the screen to reset. If you are not using Epson Smart Panel, see the link below.
  • Page 134 Solving Problems > > The Printer Does Not Work as Expected Cannot Start Scanning ❏ Example of connecting to different SSIDs ❏ Example of connecting to SSIDs with a different frequency range A privacy separator on the wireless router is available. Solutions Most wireless routers have a separator function that blocks communication between devices within the same SSID.

  • Page 135: Cannot Operate The Printer As Expected

    Solving Problems > > The Printer Does Not Work as Expected Cannot Operate the Printer as Expected There is a problem with the network settings on the smart device. Solutions Try accessing any website from your smart device to make sure that your smart device's network settings are correct.
  • Page 136 Solving Problems > > The Printer Does Not Work as Expected Cannot Operate the Printer as Expected ❏ Mac OS Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Select Off as the Quiet Mode setting.

  • Page 137: An Error Code Is Displayed On The Lcd Screen

    Solving Problems > An Error Code is Displayed on the LCD Screen The Root Certificate Needs to be Updated The root certificate has expired. Solutions Run Web Config, and then update the root certificate. Cannot Cancel Printing from a Computer Running Mac OS X v10.6.8 There is a problem with your AirPrint setup.

  • Page 138: Paper Gets Jammed

    The printer will advise you when the pad requires replacing and this can only be performed by an authorised Epson Service provider. The Epson warranty does not cover the cost of this replacement. Paper Gets Jammed Check the error displayed on the control panel and follow the instructions to remove the jammed paper including any torn pieces.

  • Page 139: Removing Jammed Paper

    Solving Problems > > Paper Gets Jammed Removing Jammed Paper Important: ❏ Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer. ❏ When removing jammed paper, avoid tilting the printer, placing it vertically, or turning it upside down; otherwise ink may leak.
  • Page 140 Solving Problems > > Paper Gets Jammed Removing Jammed Paper 3. Remove the jammed paper. 4. Remove jammed paper from the rear cover. 5. Insert the rear cover in the printer. 6. Close the document cover if it is open. 7.
  • Page 141 Solving Problems > > Paper Gets Jammed Removing Jammed Paper 8. Remove the jammed paper. Important: Do not touch the white flat cable, translucent film, and ink tubes inside the printer. Doing so may cause a malfunction. 9. Close the scanner unit.

  • Page 142: Preventing Paper Jams

    ❏ Do not store the ink bottles in high or freezing temperatures. ❏ Epson recommends using the ink bottle before the date printed on the package. ❏ When storing or transporting an ink bottle, do not tilt the bottle and do not subject it to impacts or temperature changes.

  • Page 143: Refilling The Ink Tank

    ❏ Visually check ink levels in the actual ink tanks. Prolonged use of the printer when the ink is expended could damage the printer. Epson recommends filling the ink tank to the upper line when the printer is not operating to reset the ink level.
  • Page 144 Solving Problems > > It is Time to Refill the Ink Refilling the Ink Tank 5. Open the scanner unit with both hands until it locks. 6. Open the ink tank cover. 7. Open the cap of the ink tank. Important: Make sure that the color of the ink tank matches the ink color that you want to refill.
  • Page 145 8. While holding the ink bottle upright, turn the cap slowly to remove it. Important: ❏ Epson recommends the use of genuine Epson ink bottles. ❏ Be careful not to spill any ink. 9. Check the upper line (a) in the ink tank.
  • Page 146 Solving Problems > > It is Time to Refill the Ink Refilling the Ink Tank If the ink does not start flowing into the tank, remove the ink bottle and reinsert it. However, do not remove and reinsert the ink bottle when the ink has reached the upper line; otherwise ink may leak. 11.
  • Page 147 Solving Problems > > It is Time to Refill the Ink Refilling the Ink Tank Note: If any ink remains in the ink bottle, tighten the cap and store the bottle upright for later use. 12. Close the ink tank cap securely. 13.
  • Page 148 Solving Problems > > It is Time to Refill the Ink Refilling the Ink Tank 14. Close the scanner unit. Note: The scanner unit is designed to close slowly and resist a little as a precaution against catching fingers. Continue to close even if you feel some resistance.

  • Page 149: Printing, Copying, And Scanning Quality Is Poor

    Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor Printing, Copying, and Scanning Quality is Poor Print Quality is Poor Color Missing, Banding, or Unexpected Colors Appear in Printout The print head nozzles may be clogged. Solutions ❏...
  • Page 150 Inks to Create Black, you can print at Standard print quality when the Paper Type is Plain paper, Letterhead, or Envelope. Note that this feature cannot solve nozzle clogging. To solve nozzle clogging, we recommend contacting Epson support for repairs. Colored Banding Appears at Intervals of Approximately 2.5 cm The following causes can be considered.
  • Page 151 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor Blurry Prints, Vertical Banding, or Misalignment The following causes can be considered. The print head position is out of alignment. Solutions Select the Maintenance > Print Head Alignment > Vertical Alignment menu on the control panel to align the print head.
  • Page 152 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor “Running Power Cleaning” on page 87 & The print settings and the paper size loaded in the printer are different. Solutions Change the print settings according to the paper size loaded in the printer. Load paper in the printer that matches the print settings.
  • Page 153 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor The print head is rubbing the surface of the paper. Solutions When printing on thick paper, the print head is close to the printing surface and the paper may be scuffed.
  • Page 154 Color correction has been applied. Solutions When printing from the Windows printer driver, the Epson auto photo adjustment setting is applied by default depending on the paper type. Try change the setting. On the More Options tab, select Custom in Color Correction, and then click Advanced. Change the Scene Correction setting from Automatic to any other option.
  • Page 155 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor Edges of the Image are Cropped During Borderless Printing Because the image is slightly enlarged, the protruding area is cropped. Solutions Select a smaller enlargement setting. ❏...
  • Page 156 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor Printed Characters Are Incorrect or Garbled The following causes can be considered. The USB cable is not connected correctly. Solutions Connect the USB cable securely to the printer and the computer. There is a job waiting to be printed.

  • Page 157: Copy Quality Is Poor

    Solving Problems > > Printing, Copying, and Scanning Quality is Poor Copy Quality is Poor ❏ Mac OS Clear Mirror Image from the print dialog's Print Settings menu. Mosaic-Like Patterns in the Prints Images or photos with a low resolution were printed. Solutions When printing images or photos, print using high-resolution data.
  • Page 158 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Copy Quality is Poor Colored Banding Appears at Intervals of Approximately 2.5 cm The following causes can be considered. The paper type setting does not match the paper loaded. Solutions Select the appropriate paper type setting for the type of paper loaded in the printer.
  • Page 159 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Copy Quality is Poor Printout Comes Out as a Blank Sheet The print head nozzles may be clogged. Solutions Perform the nozzle check, and then try Power Cleaning if the print head nozzles are clogged. “Checking and Cleaning the Print Head”...
  • Page 160 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Copy Quality is Poor The paper path is smeared. Solutions When vertical banding (horizontal to the printing direction) appears, or the paper is smeared, clean the paper path. “Cleaning the Paper Path for Ink Smears” on page 89 &...
  • Page 161 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Copy Quality is Poor The Position, Size, or Margins of the Copies are Incorrect The following causes can be considered. The paper is loaded incorrectly. Solutions Load paper in the correct direction, and slide the edge guide against the edge of the paper. “Loading Paper in the Rear Paper Feeder”...
  • Page 162 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Copy Quality is Poor The paper path is dirty. Solutions Load and eject paper without printing to clean the paper path. “Cleaning the Paper Path for Ink Smears” on page 89 &...

  • Page 163: Scanned Image Problems

    Solving Problems > > Printing, Copying, and Scanning Quality is Poor Scanned Image Problems An Image of the Reverse Side of the Original Appears in the Copied Image The following causes can be considered. When scanning thin originals, images on the back may be scanned at the same time. Solutions Place the original on the scanner glass and then place a piece of black paper over it.
  • Page 164 “Cleaning the Scanner Glass” on page 90 & When scanning multiple originals using Epson ScanSmart, there is not enough of a gap between the originals. Solutions When placing multiple originals on the scanner glass, make sure there is a gap of at least 20 mm (0.8 in.)

  • Page 165: Cannot Solve Problem

    Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility.
  • Page 166 You can check the following items while the printer is off. ❏ Check that you are using genuine Epson ink bottles. Try to use genuine Epson ink bottles. The use of non-genuine ink bottles may cause print quality to decline. ❏ Check if the translucent film is smeared.

  • Page 167: Adding Or Replacing The Computer Or Devices

    Adding or Replacing the Computer or Devices Connecting to a Printer that has been Connected to the Network....168 Re-setting the Network Connection........169 Connecting a Smart Device and Printer Directly (Wi-Fi Direct).

  • Page 168: Connecting To A Printer That Has Been Connected To The Network

    Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with Windows computers with disc drives.)

  • Page 169: Using A Network Printer From A Smart Device

    Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with Windows computers with disc drives.)

  • Page 170: When Changing The Computer

    Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with Windows computers with disc drives.)

  • Page 171: Making Wi-Fi Settings From The Control Panel

    Adding or Replacing the Computer or Devices > > … Re-setting the Network Connection Making Wi- Select the network connection that you want to use, Connect via wireless network (Wi-Fi) or Connect via wired LAN (Ethernet), and then click Next. Note: The displayed connection method differs depending on the model.
  • Page 172 Adding or Replacing the Computer or Devices > > … Re-setting the Network Connection Making Wi- Making Wi-Fi Settings by Entering the SSID and Password You can set up a Wi-Fi network by entering the information necessary to connect to a wireless router from the printer's control panel.
  • Page 173 Adding or Replacing the Computer or Devices > > … Re-setting the Network Connection Making Wi- Making Wi-Fi Settings by Push Button Setup You can automatically set up a Wi-Fi network by pressing a button on the wireless router. If the following conditions are met, you can set up by using this method.

  • Page 174: Connecting A Smart Device And Printer Directly (Wi-Fi Direct)

    Adding or Replacing the Computer or Devices > … Connecting a Smart Device and Printer Directly (Wi 1. Select Wi-Fi Setup on the home screen. u d l r To select an item, use the buttons, and then press the OK button. 2.

  • Page 175: Connecting To Devices Using Wi-Fi Direct

    This method allows you to connect the printer directly to smart devices without a wireless router. Note: For iOS or Android users, it is convenient to set up from Epson Smart Panel. You only need to make these settings for the printer and the smart device that you want to connect to once. Unless you disable Wi-Fi Direct or restore the network settings to their defaults, you do not need to make these settings again.
  • Page 176 For smart devices that have been connected to the printer before, select the network name (SSID) on the smart device's Wi-Fi screen to connect them again. Note: If you are using an iOS device, you can also connect by scanning the QR code with the standard iOS camera. See the link below http://epson.sn.

  • Page 177: Disconnecting Wi-Fi Direct (Simple Ap) Connection

    Adding or Replacing the Computer or Devices > … Connecting a Smart Device and Printer Directly (Wi Disconnecting Wi-Fi Direct (Simple AP) Connection There are two methods available to disable a Wi-Fi Direct (Simple AP) connection; you can disable all connections by using the printer's control panel, or disable each connection from the computer or the smart device.

  • Page 178: Checking The Network Connection Status

    Adding or Replacing the Computer or Devices > > … Checking the Network Connection Status Chec 6. Select the menu item that you want to change. You can select the following menu items. ❏ Change Network Name Change the Wi-Fi Direct (simple AP) network name (SSID) used for connecting to the printer to your arbitrary name.

  • Page 179: Printing A Network Connection Report

    Adding or Replacing the Computer or Devices > > … Checking the Network Connection Status Printi Checking the Network Connection Status using the Network Icon You can check the network connection status and strength of the radio wave using the network icon on the printer's home screen.
  • Page 180 Adding or Replacing the Computer or Devices > > … Checking the Network Connection Status Printi Messages and Solutions on the Network Connection Report Check the messages and error codes on the network connection report, and then follow the solutions. a.
  • Page 181 ❏ If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are applicable, reset your network settings by downloading and running the software from the following website. http://epson.sn > Setup ❏ Another smart device was added to the network using push button setup.
  • Page 182 Adding or Replacing the Computer or Devices > > … Checking the Network Connection Status Printi Solutions: Make sure the wireless router’s security type is set to one of the following. If it is not, change the security type on the wireless router, and then reset the printer’s network settings.
  • Page 183 If still does not connect your printer and network devices after confirming the above, turn off the wireless router. Wait for about 10 seconds, and then turn it on. Then reset your network settings by downloading and running the installer from the following website. http://epson.sn > Setup Related Information “Making Settings for Connecting to the Computer”...
  • Page 184 ❏ Turn off the wireless router. Wait for about 10 seconds, and then turn it on. ❏ Make network settings again using the installer. You can run it from the following website. http://epson.sn > Setup ❏ You can register several passwords on a wireless router that uses WEP security type. If several passwords are registered, check if the first registered password is set on the printer.

  • Page 185: Printing A Network Status Sheet

    Adding or Replacing the Computer or Devices > > … Checking the Network Connection Status Chec Related Information “Printing a Network Status Sheet” on page 185 & “Making Settings for Connecting to the Computer” on page 170 & Message on the Network Environment Message Solution The Wi-Fi environment needs to be...
  • Page 186 Adding or Replacing the Computer or Devices > > … Checking the Network Connection Status Chec ❏ ipconfig command Display the connection status of the network interface that is currently used by the computer. By comparing the setting information with actual communication, you can check whether the connection is correct.

  • Page 187: Product Information

    Product Information Paper Information..........188 Consumable Products Information.

  • Page 188: Paper Information

    Epson recommends using genuine Epson paper to ensure high-quality printouts. Note: ❏ The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support. ❏ See the following for information on available paper types for borderless and 2-sided printing.
  • Page 189 Various other paper types Media Name Size Loading Capacity (Sheets) Epson Photo Quality Self Adhesive Sheets Commercially Available Paper Note: See the following for information on available paper types for borderless and 2-sided printing. “Paper for Borderless Printing” on page 190 “Paper for 2-Sided Printing”...
  • Page 190 Paper for 2-Sided Printing Genuine Epson Paper ❏ Epson Bright White Ink Jet Paper ❏ Epson Double-sided Photo Quality Ink Jet Paper (Manual 2-sided printing only.) ❏ Epson Double-Sided Matte Paper (Manual 2-sided printing only.) Related Information “Available Paper and Capacities” on page 188 &...

  • Page 191: Unavailable Paper Types

    The following are the codes for genuine Epson ink bottles. Important: ❏ Epson warranty does not cover damage caused by inks other than those specified, including any genuine Epson ink not designed for this printer or any third party ink.

  • Page 192: Software Information

    C: Cyan M: Magenta Y: Yellow Software Information This section introduces the network services and software products available for your printer from the Epson website. Software for Printing Application for Printing from a Computer (Windows Printer Driver) The printer driver controls the printer according to the commands from an application. Making settings on the printer driver provides the best printing results.
  • Page 193 Access the printer driver window. Click the Maintenance tab. Making Operation Settings for the Windows Printer Driver You can make settings such as enabling EPSON Status Monitor 3. 1. Access the printer driver window. 2. Click Extended Settings on the Maintenance tab.
  • Page 194 Guide to Mac OS Printer Driver Epson Printer Utility You can run a maintenance feature such as nozzle check and print head cleaning, and by starting EPSON Status Monitor, you can check printer status and error information. Accessing the Operation Settings Window of the Mac OS Printer Driver Select System Preferences from the Apple menu >...
  • Page 195 Application for Quick and Fun Printing from a Computer (Epson Photo+) Epson Photo+ is an application that allows you to easily print images with a variety of layouts. You can also perform image correction and adjust the position while viewing a preview of your document. You can also brighten up your images by adding text and stamps wherever you like.

  • Page 196: Software For Scanning

    EpsonNet SetupManager is a software to create a package for a simple printer installation, such as installing the printer driver, installing EPSON Status Monitor and creating a printer port. This software allows the administrator to create unique software packages and distribute them among groups.
  • Page 197 IPv6: http://[2001:db8::1000:1]/ Note: Using the smart device, you can also run Web Config from the product information screen of the Epson Smart Panel. Since the printer uses a self-signed certificate when accessing HTTPS, a warning is displayed on the browser when you start Web Config;...

  • Page 198: Software For Updating

    EPSON Software Updater is an application that installs new software, and updates firmware over the Internet. If you want to check for update information regularly, you can set the interval for checking for updates in EPSON Software Updater's Auto Update Settings.

  • Page 199: Settings Menu List

    Click the start button, and then select All Programs (or Programs) > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update. Starting on Mac OS Select Go >...

  • Page 200: Printer Setup

    Product Information > > Settings Menu List Printer Setup ❏ Vertical Alignment Select this feature if your printouts look blurry or text and lines are misaligned. ❏ Horizontal Alignment Select this feature if horizontal banding appears at regular intervals in your printouts. Fill Ink: Select this feature to reset the ink level to 100% when filling the ink tank.
  • Page 201 Product Information > > Settings Menu List Printer Setup Quiet Mode: Select On to reduce noise during printing, however, this may lower the print speed. Depending on the paper type and print quality settings you selected, there may be no difference in the printer's noise level.

  • Page 202: Network Settings

    Product Information > > Settings Menu List Network Settings Related Information “Saving Power” on page 95 & “Entering Characters” on page 20 & “Loading Paper in the Rear Paper Feeder” on page 25 & Network Settings Select the menus on the control panel as described below. Settings >...

  • Page 203: Epson Connect Services

    Email Address: Check the printer's email address that is registered to the Epson Connect services. Status: Check whether or not the printer is registered and connected to the Epson Connect services. Related Information “Printing Using a Cloud Service” on page 63 &...

  • Page 204: Print Counter

    Select the menus on the control panel as described below. Settings > Customer Research Select Approve to provide product usage information such as the number of prints to Seiko Epson Corporation. Restore Default Settings Select the menus on the control panel as described below.

  • Page 205: Product Specifications

    Product Information > > Product Specifications Printer Specifications Notification: Select On to receive a notification if a firmware update is available. Product Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 180 Color ink nozzles: 59 for each color Plain Paper 64 to 90 g/m2(17 to 24lb) Weight of Paper...

  • Page 206: Scanner Specifications

    Product Information > > Product Specifications Interface Specifications Printable Area for Envelopes Print quality may decline in the shaded areas due to the printer's mechanism. 3.0 mm (0.12 in.) 3.0 mm (0.12 in.) 18.0 mm (0.71 in.) 41.0 mm (1.61 in.) Scanner Specifications Scanner Type Flatbed...

  • Page 207: Network Specifications

    IPv4, IPv6 ✓ IPP Printing (Windows, Mac IPv4, IPv6 PictBridge Printing (Wi-Fi) IPv4 Digital camera ✓ Epson Connect (Email Print, IPv4 Remote Print) ✓ AirPrint (iOS, Mac OS) IPv4, IPv6 iOS 5 or later, Mac OS X v10.7 or later...

  • Page 208: Supported Third Party Services

    Windows 7 or later, Mac OS X El Capitan or later ✓ Event Manager IPv4 Windows XP, Vista, Mac OS X v10.6 to Yosemite Epson Connect (Scan to IPv4 Cloud) ✓ AirPrint (Scan) IPv4, IPv6 OS X Mavericks or later Send a fax...

  • Page 209: Electrical Specifications

    Power off: Approx. 0.2 W Note: ❏ Check the label on the printer for its voltage. ❏ For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption Environmental Specifications Operation Use the printer within the range shown in the following graph.

  • Page 210: System Requirements

    Manufacturer: Seiko Epson Corporation Type: J26H006 This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.

  • Page 211: Restrictions On Copying

    Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece, Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non- recommended modification of the products.
  • Page 212 Product Information > > Regulatory Information Restrictions on Copying Note: Copying these items may also be prohibited by law. Responsible use of copyrighted materials: Printers can be misused by improperly copying copyrighted materials. Unless acting on the advice of a knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before copying published material.

  • Page 213: Where To Get Help

    Contacting Epson Support........

  • Page 214: Technical Support Web Site

    Depending on the product, network settings may be stored in the product’s memory. Due to breakdown or repair of a product, settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering settings even during a warranty period.

  • Page 215: Help For Users In Australia

    Epson Helpdesk Phone: 1300-361-054 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.

  • Page 216: Help For Users In Singapore

    Phone: 0800 237 766 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.

  • Page 217: Help For Users In Vietnam

    Where to Get Help > > Contacting Epson Support Help for Users in Indonesia Epson Call Centre Phone: 66-2685-9899 Email: support@eth.epson.co.th Our Call Centre team can help you with the following over the phone: ❏ Sales enquiries and product information ❏...
  • Page 218 Where to Get Help > > Contacting Epson Support Help for Users in Indonesia Epson Service Center Province Company Name Address Phone E-mail JAKARTA Epson Sales and Wisma Keiai Lt. 1 Jl. Jenderal 021-5724335 Service Jakarta Sudirman Kav. 3 Jakarta Pusat - DKI ess@epson-indonesia.co.id...
  • Page 219 Where to Get Help > > Contacting Epson Support Help for Users in Indonesia Province Company Name Address Phone E-mail SURABAYA Epson Sales & Jl. Haji Abdul Wahab Saimin, Ruko 031- 5120994 Service Surabaya Villa Bukit Mas RM-11, Kec. Dukuh sby-technical@epson-indonesia.co.id...
  • Page 220 To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page http://www.epson.com.hk Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information ❏ Answers to Frequently Asked Questions (FAQs) ❏...
  • Page 221 Accessible 9am to 6pm, Monday through Saturday (Except public holidays) Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone, fax numbers and e-mail address below:...
  • Page 222 Help for Users in the Philippines World Wide Web http://www.epson.com.ph Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and E-mail Enquiries are available. Epson Philippines Customer Care Toll Free: (PLDT) 1-800-1069-37766 Toll Free: (Digital) 1-800-3-0037766 Metro Manila: (632) 8441 9030 Web Site: https://www.epson.com.ph/contact...

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L4260 seriesEcotank et-2850 seriesEcotank l4260 seriesEcotank et-2851

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