Canon PIXMA Pro9500 Series Quick Start Manual page 87

Problem Possible Cause
Printer is not ready
"Error No.: 300"
Printer is not
properly connected
Printer you want to
use is not selected
on the Printer pop-
up menu on the
Print dialog box
The Front Tray is up
when printing from
"Error No.: 1281" the Auto Sheet
Feeder starts
The Front Tray is
pulled up while
"Error No.: 1283" printing from the
Auto Sheet Feeder
The Front Tray is
pulled down while
"Error No.: 1284" printing from the
Front Tray
The printer is not
ready to feed paper
"Error No.: 1320"
from the Front Tray
yet
The paper is not
loaded correctly in
"Error No.: 1321"
the Front Tray
Ensure that the POWER lamp lights blue.
If the POWER lamp is off, turn the printer on.
The POWER lamp will flash blue when the printer is initializing. Wait until the
POWER lamp stops flashing.
When the ALARM lamp is flashing orange, an error may have occurred in the
printer. For details on how to resolve the error, refer to
Messages" on page 76.
Ensure that the printer is securely connected to the computer.
If you are using a relay device such as a USB hub, disconnect it,
connect the printer directly to the computer, and try printing
again. If printing starts normally, there is a problem with the
relay device.
Consult the reseller of the relay device for details.
There could also be a problem with the USB cable. Replace the
USB cable and try printing again.
Select Pro9500 series on the Printer pop-up menu on the Print dialog box.
If Pro9500 series does not appear on the Printer pop-up menu, do the following
to confirm the printer settings:
1. Select Print & Fax Preferences from the Printer pop-up menu.
When using Mac OS X v.10.3.x or Mac OS X v.10.2.8, select Edit Printer List
from the Printer pop-up menu.
2. Ensure that Pro9500 series is displayed and the check box is selected in the
screen that is displayed.
When using Mac OS X v.10.2.8, ensure that Pro9500 series is displayed in
the Printer List.
3. If Pro9500 series is not displayed in the screen displayed in step 2, click
Add(+) to add the printer.
If you cannot add the printer, follow the procedures described in the
Setup Instructions
and reinstall the driver.
Return the Front Tray to its normal printing position. Ensure that paper is loaded
in the Auto Sheet Feeder and then press the RESUME/CANCEL button on the
printer to resume printing.
Refer to "Returning the Front Tray to Its Normal Printing Position"
details about how to return the Front Tray to its normal printing position.
Return the Front Tray to its normal printing position, then press RESUME/
CANCEL button on the printer and try printing again.
Refer to "Returning the Front Tray to Its Normal Printing Position"
details about how to return the Front Tray to its normal printing position.
Do not move the Front Tray during printing.
Return the Front Tray to the Front Paper Feeding Position, then press the
RESUME/CANCEL button on the printer and try printing again.
Refer to "Loading Paper in the Front Tray"
return the Front Tray to the Front Paper Feeding Position.
Do not move the Front Tray during printing.
Load the paper correctly in the Front Tray according to the procedure described
in "Loading Paper in the Front Tray"
button on the printer.
Press the RESUME/CANCEL button on the printer to clear the error, and then
load the paper correctly in the Front Tray according to the procedure described
in "Loading Paper in the Front Tray"
Troubleshooting
Try This
"Handling Error
on page 9 for details about how to
on page 9 and press the RESUME/CANCEL
on page 9 and try printing again.
Easy
on page 14 for
on page 14 for
83