Related Manuals for HP Stream 7
Summary of Contents for HP Stream 7
- Page 1 HP Stream 7 Tablet Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
- Page 2 HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the...
- Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
- Page 4 Safety warning notice...
- Page 5 Table of contents 1 Product description ............................1 2 External component identification ......................... 2 3 Illustrated parts catalog ..........................3 Locating the serial number, product number, and model number ..............3 Tablet major components ............................. 4 Miscellaneous parts ............................... 5 Sequential part number listing ..........................
- Page 6 6 Specifications ............................. 29 7 Using HP PC Hardware Diagnostics (UEFI) ...................... 30 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ..............30 8 Backup and recovery ............................ 31 Backing up your information ..........................31 Performing a system recovery ..........................31 Recovery from an external USB flash drive ..................
- Page 7 Product description Category Description Product Name HP Stream 7 Tablet Processor Intel® Atom Z3735G quad core 1.3 GHz/ 1.80 GHz burst mode processor Panel 7.0 in, display with light-emitting display (LED) backlight (1280×800) In-plane Switching (IPS), five-finger capacitive touch, auto rotate (selectable), tempered glass, anti-glare TouchScreen...
- Page 8 External component identification Item Component Item Component Rear-facing webcamera Volume control button Micro USB 2.0 port Micro SD Card Reader slot Audio-out (headphone)/Audio-in Windows button (microphone) jack Front-facing webcamera Speaker Power button Chapter 2 External component identification...
- Page 9 NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your tablet, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. The model number (1), serial number (2), and product number (3) of your tablet are located on the back cover of the tablet.
- Page 10 Tablet major components Item Component Spare part number Back cover 796782-001 Mid-frame cover 796783-001 Front-facing webcamera (includes cable) 796786-001 Battery, 3000 mAh, USB-charging (includes cable) 795065-001 Rear-facing webcamera (includes cable) 796787-001 Speaker Kit (includes speaker and cables); the speaker is also spared with the system 796788-001 board Antenna board (includes WLAN antenna cable and transceiver)
- Page 11 757280-001 For use only in the United Kingdom 747780-001 HP Stream 7 equipped with Atom Z3735G processor, 1 GB RAM memory, and 32 GB eMMC hard drive For use only in the Adriatic Region 794637-F81 For use only in Africa...
- Page 12 757280-001 5V 2A AC adapter for use only in People's Republic of China 794637-001 HP Stream 7, equipped with Atom Z3735G processor, 1 GB RAM memory, and 32 GB eMMC hard drive, for use only in North America 794637-021 HP Stream 7, equipped with Atom Z3735G processor, 1 GB RAM memory, and 32 GB eMMC hard drive, for...
- Page 13 Spare part number Description 794637-031 HP Stream 7, equipped with Atom Z3735G processor, 1 GB RAM memory, and 32 GB eMMC hard drive, for use only in the United Kingdom 794637-041 HP Stream 7, equipped with Atom Z3735G processor, 1 GB RAM memory, and 32 GB eMMC hard drive, for...
- Page 14 Spare part number Description 794637-DL1 HP Stream 7, equipped with Atom Z3735G processor, 1 GB RAM memory, and 32 GB eMMC hard drive, for use only in Saudi Arabia 794637-DT1 HP Stream 7, equipped with Atom Z3735G processor, 1 GB RAM memory, and 32 GB eMMC hard drive, for...
- Page 15 Removal and replacement preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Magnetic screw driver ● Phillips P0 screw driver ● Plastic case utility tool Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
- Page 16 An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy. CAUTION: To prevent damage to the tablet when you are removing or installing internal components, observe these precautions: Keep components in their electrostatic-safe containers until you are ready to install them.
- Page 17 Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
- Page 18 Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.
- Page 19 NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your tablet, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. This chapter provides removal and replacement procedures for authorized service provider only parts.
- Page 20 Remove the back cover (3). Reverse this procedure to install the back cover. Mid-frame cover Description Spare part number Mid-frame cover 796783-001 Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.
- Page 21 WARNING! To reduce potential safety issues, use only the battery provided with the tablet, a replacement battery provided by HP, or a compatible battery purchased from HP. CAUTION: Removing a battery that is the sole power source for the tablet can cause loss of information. To prevent loss of information, save your work or shut down the tablet through Windows before disconnecting and removing the battery.
- Page 22 NOTE: Disconnect the battery cable carefully; pulling too hard can break the system board connector. Disconnect the battery cable (1) from the system board. Release the battery tabs and tape (2) holding the battery. NOTE: Be careful not to bend the battery as you lift it. Lift up the battery (3) to release it.
- Page 23 Remove the mid-frame cover (see Mid-frame cover on page 14). Disconnect the battery (see Battery on page 15). Remove the rear-facing webcamera: Disconnect the rear-facing webcamera cable (1) from the system board. Remove the rear-facing webcamera (2) from the display panel assembly. Reverse this procedure to install the rear-facing webcamera.
- Page 24 Remove the mid-frame cover (see Mid-frame cover on page 14). Disconnect the battery (see Battery on page 15). Remove the front-facing webcamera: Release the ZIF connector (1) to which the front-facing webcamera cable is attached. Remove the front-facing webcamera (2) from the display panel assembly. Reverse this procedure to install the front-facing webcamera.
- Page 25 Antenna board Description Spare part number Antenna (includes WLAN antenna cable and transceiver) 796789-001 Before removing the antenna board, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.
- Page 26 Display cable Description Spare part number Display cable 796790-001 Before removing the display cable, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. Disconnect the power from the tablet by unplugging the power adapter cord from the tablet.
- Page 27 Slide the display cable (5) to the right to remove it. Reverse this procedure to install the display cable. Speaker NOTE: The speaker is also spared with the system board. Description Spare part number Speaker Kit (includes speaker and cables) 796788-001 Speaker rubber protector 796792-001...
- Page 28 Remove the speaker: Remove the shield tape (1) that covers the speaker cables. Make note of the location the speaker cables are soldered on the system board, and then unsolder the speaker cables (2) from the system board speaker connectors. NOTE: When installing the speaker, the red speaker cable should be soldered to the system board speaker “positive”...
- Page 29 Description Spare part number For use only in Latin America 796785-161 For use only in the North America 796785-001 Before removing the system board, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.
- Page 30 Release the system board ZIF connectors to which the following cables are connected, and then disconnect the following cables from the system board: (1) Button board (2) Touch controller (3) Display panel graphics Remove the two Phillips PM1.3×1.6 screws (1) that secure the system board to the display panel assembly.
- Page 31 Slide off the metal audio-out (headphone)/audio-in (microphone) jack, and micro USB 2.0 port protection plate (3). Retain this plate to insert on the replacement system board. NOTE: The protection plate and the left side of the system board are also held in place by two screws that were previously removed when the mid-frame cover was removed.
- Page 32 Power button board Description Spare part number Power button board 796791-001 Before removing the power button board, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.
- Page 33 Power button Description Spare part number Power button 796793-001 Before removing the power button, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. Disconnect the power from the tablet by unplugging the power adapter cord from the tablet.
- Page 34 Volume control button Description Spare part number Volume control button 796794-001 Before removing the volume control button, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.
- Page 35 The tablet operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100-240 V, 50/60 Hz, 0.3-1.0 A. NOTE: The tablet can operate on DC power using an industry-standard micro-B USB cable. The HP 5V 2A adapter included with your tablet is recommended for charging the tablet. Temperature Operating 5°C to 35°C...
- Page 36 Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the tablet hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components.
- Page 37 For detailed instructions on various backup and restore options, perform a search for these topics in Windows Help and Support. In case of system instability, HP recommends that you print the recovery procedures and save them for later use. NOTE: Windows includes the User Account Control feature to improve the security of your tablet.
- Page 38 While continuing to hold the Volume down button, press the power button to turn on the tablet. The Startup menu is displayed. After the startup menu is displayed, release the Volume down button. Tap F9 Boot Options. Select the external flash drive as the boot device. Restart the tablet, and follow the on-screen instructions to continue.
- Page 39 Power adapter requirements The wide-range input feature of the tablet permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 2-conductor power adapter included with the tablet meets the requirements for use in the country or region where the equipment is purchased.
- Page 40 Country/region Accredited agency Norway NEMKO The People's Republic of China Saudi Arabia SASO Singapore South Africa SABS South Korea Sweden SEMKO Switzerland Taiwan BSMI Thailand TISI The United Kingdom ASTA The United States Chapter 9 Power adapter requirements...
- Page 41 Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/...
- Page 42 5, 8, 26 removal 15 power requirements, product headphone jack 2 spare part number 4, 8, 15 description 1 HP PC Hardware Diagnostics (UEFI) buttons processor, product description 1 downloading 30 power 2 product description volume control 2...
- Page 43 Windows button, location 2 Screw Kit, spare part number 6, 8 wireless networking, product sensor, product description 1 description 1 service considerations workstation guidelines 11 cables 9 connectors 9 plastic parts 9 serviceability, product description 1 speaker location 2 removal 21 spare part number 4, 8, 21 Speaker Kit, spare part number 4, 8, 21...