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Power Indicator on the parent unit does not come on.
• Check whether the parent unit is powered on.
• Check whether the supplied battery pack is correctly installed and that they are not drained.
• Recharge the parent unit by connecting it to the power supply.
How can I test that the product is working properly?
• Turn device on and take two steps back from bed.
• Ensure the alarm goes off within 20 seconds (due to absence of breathing movements).
• The alarm may sound with or without preliminary ticking.
• Check the alarm can be heard in all locations throughout the home or place of care.
IMPORTANT NOTES:
• The performance test must be conducted daily.
• The performance test should be conducted while the baby is not in bed.
• Do not conduct performance test by picking up baby out of bed and waiting for the alarm to
sound.
Power/link indicator on the baby unit flashes.
• The baby unit may be not paired to the parent unit.
• The parent unit and the baby unit may be out of range with each other. Reduce the distance
between the units, but not closer than 1 metre.
• The baby unit may be powered off. Press and hold to power on the baby unit.
The digital video baby monitor system produces a high-pitched noise.
The parent unit beeps.
• The parent unit may have lost connection with the baby unit. Reduce the distance between the
parent unit and the baby unit, but not closer than 1 metre.
• The baby unit may be powered off. Press and hold power button to power on the baby unit.
• Battery pack in the parent unit is running low. Connect the parent unit to the mains power with
the supplied power adapter for recharging.
Please contact our customer service team for queries, warranty, support or service related to the
product at +44(0) 844 557 0890 (UK - calls cost 7p per minute plus your telephone company's
standard access charge). Calling from ROI please dial +44(0) 8187 62092.
Email: support@motorolahome.com. Web support at
www.motorolastore.support/en
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